Shideler Electric, Heating & Cooling

Back in December USAA allowed someone that was not myself to access my account, get all of my information, change all of my information, and then proceed to max out my credit card I have been having Identity Theft issues ever since this happened I called to dispute the charges and they took all but one charge for roughly $ I did not make this purchase and I have called to dispute it about a dozen times since January They keep telling me they are going to take the charge off my account but never do Meanwhile I am being charge interest on this fraudulent charge and USAA refuses to do anything about it

I filed a claim in with USAA in regards to a purchase of a Chevy Tracker that I made using their American Express credit card The tracker was a total bust and broke down on the way homeThe merchant refused to provide any service or refunds so I filed a claim on the credit card with Chase and USAA as I split the purchase payment between two cards Chase resolved their investigation and refunded my money within the same week USAA has still not refunded my money over months laterI have filed two claims, sent a hand written letter over, filed a Revdex.com claim and they still refuse to resolve it because they claim that it is the merchants issue to fix I don't pay the merchant money every year for years to be their customer, I pay USAA and I expect to be respected and treated properly as their customer When I call in, the anwser is always the same, some mystery department that has not phone number or managers is handling it and still investigationUNACCEPTABLE

USAA owes me a $statement credit per a credit card promotional offerI have a voicemail saved from May 31, from USAA stating they owe me this $creditI have been working with them since January to resolve this issueAfter significant run-around, I finally contacted their executive resolution (ER) on July 2ndThey promised action which hasn't happenedI called back July and was again promised action which hasn't happenedOn Aug I spoke to another person in ER who promised to investigate and call a week laterShe never calledI called back Aug and left a voicemail for herNo replyI called back Aug and left another voicemail for herNo replyI called back Sep and received her voicemail again then transferred to another member of their credit card ERHe confirmed this is a "major issue" impacting many customers, and I'm on the list of affected customers and should receive the credit in 2-billing cyclesI highly doubt this is the case else th

? Merchant produced a contract that is not enforceable as it was signed by a year old child on 02/11/
o By law a minor cannot legally enter a contract or sign stating any understanding of the contractShe provided that contract to a minor without me present as I was not in the room
o The argument that she addressed in her office was about her communicating with my minor child I told her she is not to contact a minor child I further informed her that she made an appointment with a minor who has no transportation

Bottom line: multiple times the entire account balance was automatically paid for by my bank account, costing me thousands of dollars over the last few months, and not at my authorizationNo funds were refunded
I initially called their support, and was told that the funds would be refunded to my bank account within a few daysThat didn't happenI called back and received a new support person, and was told that whoever I talked to couldn't have authorized a refundWe spoke to this new support person and their manager, and they assured us that the balance wouldn't be paid in full again through automatic withdrawalAnother month went by and the same exact thing happenedThis time my wife called themThe guy on the phone told her that he wasn't surprised that this happenedThat the automatic pay system and burned him as well, and he had learned from this experience to set it to manual payment onlineTHIS FROM THE FREAKING SUPPORT GUYSo we set the payment to manual, and we're

As a credit card holder I am being charged interest on the unpaid balance on the credit card which I understand, but I am also being charged interest on the interest being charged for the unpaid balance The charge is listed on the card of interest on cash advances, however I have not made a cash w/d from this card since Is there a way to resolve this matter? I am getting double charged interest

I’m early April I made payments to my USAA credit card in anticipation of an upcoming vacation to secure the cost of a rental carThe payments were made well in advance to allow time to post and update my available creditAfter several days passed and my available credit wasn’t updating, I contacted Customer ServiceI was told that the system automatically placed a hold on my payments (despite the fact they cleared my checking account) and here wasn’t anything they could doThe only thing they said I could do was apply for a credit line increase which given the need, I begrudgingly didI have a fraud alert on my credit report so they told me that they weren’t able to process the credit line increase via chat and that I’d have to call in to finish the processing of my credit line increaseLong story short, the information that the agent told me about their inability to unfreeze the hold that the system automatically put on my payment was incorrectI’ve escalated to their e

opened a claim for a $charge made on September 20th from www.*** order number *** card ending 5989, never received anything from them contacted usaa and they are not doing anything about itI explained to them that I tried to reach the seller countless time with no success also provided proof that the company is boguscountless banks or credit card companies would issue a temp refund while investigating usaa is not the case

Unable to get a fair payment arrangement with credit card issuer The card issuer is adding additional fees although a payment arrangement is needed to catch up one late payment

I'm active duty Guard in Tennessee, I sent them a copy of my orders back when I first opened the credit cardThey told me they could not lower my APR because I accrued the debt after being on active dutyTwo representatives also told me when I get my new orders, it could be lowered thenI sent them my new orders starting in September, and got a letter in the mail saying they couldn't lower my ratesI called and again a representative told me it should be loweredThen they said it would not be lowered because it is a continuationIt is not, it is a whole new order, and I've been told it should be lowered by representatives now

I received an email from USAA offering me a credit card with 0% interest for months on purchases and balance transfers
I clicked through the email on the apply now button, and went to the USAA site, there I was inundated with different credit card offers, there had to be or different cards there
I applied and received the credit card, I transferred $to this account, they charged me 3% transfer fee also, that's fine it said they would do that
I am being charged interest on it though I contacted USAA and was told that I had clicked on the wrong card and there was nothing they could or would do about it I am hoping there is something you can do about this I believe I have been bait and switched by USAA
Thank You for your help

I was contacted by USAA regarding possible fraud chargesAnd yes it turned out to beSo they issued me a new card and representative said they would reverse chargesI said great because it was google supercell charges mainly of $.99, google net marble from $-$and google supercell $.99, google anghami $2.49, google mini clip $- $The charges began after I locked my card from a suspicious charge by text that I didn't give approval to on on July 29thThe charges began August 15thSo after a call from USAA on Sept 22nd, they reversed a few charges total $On Sept 24th they reversed $I have spoken with a rep several times and they always say they are going to take care of it and I will see credits 3-daysWell I have been calling for the month of October and nothingLast call October 26th, I spoke with *** at 2:pm and she was the op supervisor and I was told there was no manager over herWell still no resultsI noted young man I pr

This company prides itself on taking care of veteransAbout six months ago I was I wanted to lower my monthly bill outputI contacted USAA regarding a balance transferI have a credit score of They approved the transfer of a credit line of $dollarsWhen checking my account I noticed that each month I was being charged between $& $When I called today to find out why, representative by the name of Keith informed me that I was being charges 18% plus a prime of 13% these are loan shark ratesI am discussted right now, not to mention I have home & auto insurance with this companyOthers need to know about the misleading nature of this companyI’ll be searching for a new place to conduct my businessShame on you USAA

I received an email for a credit card promotion that I took advantage ofI was moving and looking for a way to earn cash back or rewards on my moving expensesI applied and was approved for a credit card with this company, I confirmed my address as well as my mailing address and confirmed several times I received some checks in the mail and a letter stating that I should have received my cardI then called the company and they said the card was sent to the wrong address and credit cards do not get forwarded so if the card was attempted to be forwarded it would be sent back to companyI waited until the mail came that day and called back ( a few hours later ) when it did not come to cancel the card and have another sent out and the second representative with the company assured me that my card was sent to the right address (and mailed on September 3rd or 4th) and confirmed the address and advised I wait a few more days (until that Monday) to see if it comes because it was in fa

we wrote balance transfer check for on 06/28/payable to *** *** ***, in ridgewood, n.j 07450.On 7/05/2017, Wells Fargo reversed the payment ,as usaa refused to honor the balance transfer.according to mr.*** at usaaafter about one hour of back & forth discussion, he said that the bank was doing a review of the acct as of 6/26/& that was why the check was not honored.Our credit limit at the time was $24,& my available credit Was $12,507.00.We had a promotional offer from them thru 6/30/at 0% & balance transfer feessince they returned the check the offer has expired.this was due to no fault of ours & they refuse to honor the offer at this time.because of what they due internally,should have no bearing on us.we feel we are entitled to a balance transfer with those terms now.they refuse to honor these terms

My husband (veteran and USSA member) and I (authorized user) did not authorize USSA bank to automatically debit EACH MONTH our personal credit union checking account to pay our USSA monthly VISA payment I (*** ***) paid a one time automatic payment online from my personal credit union account to USSA visa in 09/in the amount of $ This was in no way blanket permission authorizing USSA to access and deduct from any account in mine or my husband's name Since 10/we have sent a personal check each month from our joint checking account at a different financial institution as we no longer use the credit union checking account This month December my husband mailed a credit card payment on 12/4/to USSAIt was not posted until 12/10/ We received notification today December 16th that USSA had accessed and debited our credit union checking account in the amount of $on December 8th We received an insufficient fund notification as this acc

We recently opened a credit card with USAA under a month no interest agreement When we called to discuss the issue of being charged the interest we were sent to a conflict resolution manager who refused to help She said we opened it in the wrong name, which by the way was the military member We were told this would be expedited to a higher manager due to the misleading credit card offer That was over a week ago and we have not heard back We thought this company took care of their members but we've had better treatment from every other credit card we own

months ago I was in the market to purchase a houseI have had a USAA secured credit card with a $CD connected to it since 2013/I have had credit issues before and wanted to start rebuilding my credit that wayI later got my credit score up to around low 700's high 600's which took A LOT of work to doFast forward a few years later, and I now had a couple of credit cards, a loan out that I'm almost paid off, and a leased carmonths ago, I decided to work on boosting my credit a little more to get a good mortgage rate and decided to try to pay off some credit cardsin doing so I contacted USAA to try to take out the paid off secured credit card to use that money to help pay for another credit card Here's where USAA messed up drasticallyI spoke to a credit card specialist that had advised me that my credit wouldn't have been effectedJust to be safe, I asked her to be absolutely 1000% sure that it wouldn'tShe asked if I wanted to talk to a mortgage person so

I applied for a secured credit card in April By purchasing a Cerificate of Deposit for $500, I recieved a credit card with a $limit When I applied for it over the phone, I was told that in two years the CD would mature, and at that time I could withdraw the $and keep the credit card as an unsecured card In April USAA automatically renewed the CD and refused to let me withdraw any of the money They told me the only way I could get it back was to pay the credit card all the way off and cancel it That is the opposite of what I was told when I was "sold" the card, I would not have agreed to it otherwise

I am my father's POA He is years old and he does have some cognitive impairment issues My father did not understand what he was looking at and though USAA was offering him a line of credit I started taking over his bills and paying his bills in February I noticed he had quite a bit of fraud on his accounts with Wells Fargo, Chase, and USAA The Wells Fargo and Chase fraud have been resolved quickly, efficiently, and completed several months ago USAA is still pending The fraudulent charges with USAA go back to and go to present The first time I started the claim process with them, in February, the girl said she could only do transactions She did and I let her know there were over transactions that needed to be disputed I was told to send in all disputed trans, and to have my name notarized I printed a copy of the year end statements and put a black X next to each transaction that is in dispute I was told I had to have my signature written times an