Smith Day Care Learning Center, Inc.

Dear *** ***
Our records indicate that your concern has been resolved by the General Manager of your local club
Should you have any questions, please let us know
Promoting Health and Fitness,
Hour Fitness Corporate

Roman">Dear Ms***,
Our records indicate that your concern has been resolved by our office.
Should you have any questions, please let us know
Promoting Health and Fitness,Hour Fitness Corporate Office

Revdex.com:I have reviewed the response made by the business in reference to complaint ID
*** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The response from the business (Hour Fitness) is not true. Here is the business' message:
Dear *** ***
Our records indicate that your concern has been addressed by our officeShould you have any questions, please let us know
Sincerely,
Hour Fitness CorporateThe fact is that my concern has not at all been addressed by their office. I received a phone call from Hour Fitness, with a promise to send information to me via mail, but I received nothing. Their statement is entirely untrue. Please help resolve this falsehood.Regards,*** ***

Dear *** ***Our records indicate that your concern has been resolved by our office. Should you have any questions, please let us know.We wish you continued success with your future fitness endeavors.Promoting Health and Fitness,Hour Fitness Corporate Office

Dear Mr
***,
Our records indicate that a Member Care Specialist has contacted
you in follow up to the comments you provided to the Revdex.com,
and they have resolved your concern
Should you have any questions, please let us know
Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***Our records indicate that your concern has been resolved by the local Club Manager. Should you have any questions, please let us know. Promoting Health and Fitness, Hour Fitness Corporate Office

Revdex.com:
I have reviewed the response made by the business in reference to
complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear *** ***Our records indicate that a Member Care Specialist from our office has contacted you in follow up to your concern and is actively working with towards a resolutionShould you have any questions, please let us know.On behalf of Hour Fitness, we thank you for your service to our
country. Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***
Unfortunately, we are unable to reach you in follow up to your concernAt your earliest convenience, please contact us by calling the phone number provided in the voice mails left by our Member Care Specialist
We look forward to speaking with you soon
Promoting
Health and Fitness,
Hour Fitness Corporate

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The company refuses to comply with my request to give me the yearly rate that they told me I would have for my lifetime contractRegards,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear *** ***Our records indicate that your concern has been addressed by our office. Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corproate

Dear *** ***Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact us by calling the phone number provided in the voice-mails left for you by the local Club Manager.Welook forward to speaking with you soon.Promoting
Health and Fitness,Hour Fitness Corporate Office

Dear *** ***Our records indicate that the Club Manager has contacted you in order to address your feedback related to your local clubShould you have any further questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Again, I was promised, when I joined, that I would pay the high, up-front fee that I paid and then only be charged approximately $per year from year three onwardNow, Hour Fitness is refusing to honor the promises made by its representative, since it is no longer convenient for them to do soI need them to keep their word to me
Regards,
*** ***

Dear *** ***Our records indicate that a Member Care Specialist has contacted you in follow up to your concern and addressed your feedbackShould you have any questions, please let us know
Promoting Health and Fitness,
Hour Fitness Corporate Office

Dear *** ***Our records indicate that your concern has been resolved by our office. Should you have any questions, please let us know. Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***
Please be advised that our office placed a call to you on 12/16/in follow up to your concernHowever, we were advised by your mother that you were not able to communicate by phonePlease advise how we may reach you in order to discuss your feedback and resolve your concern
We look forward to hearing from you
Yours in Fitness,
Hour Fitness Corporate

Dear Mr
***,
Our records indicate that a Member Care Specialist has contacted
you in follow up to the comments you provided to the Revdex.com,
and they have resolved your concern
Should you have any questions, please let us know
Promoting Health and Fitness,Hour Fitness Corporate Office

Dear*** ***
Our records indicate that your concern has been addressed by our officeShould you have any questions, please let us know
Promoting Health and Fitness,
Hour Fitness Corporate