Smith Day Care Learning Center, Inc.

Revdex.com:I have reviewed the response made by the business in
reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.This business has not properly addressed my complaintI was told that I would receive additional information, by mail, and I have yet to receive it from weeks agoPlease reopen this complaintThank you.Regards,
*** ***

Dear *** ***Our records indicate that your concern has been addressed by our office. Should you have any questions, please let us know. Promoting Health and Fitness, Hour Fitness Corporate Office

Dear Ms***,Our records indicate that the General Manager of your local club has contacted you in follow up to the comments you provided to the Revdex.com, and they have resolved your concern.Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness
Corporate Office

Revdex.com:
I have reviewed the response made by the
business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
We made a verbal agreement, and the amount has not yet been refunded, but it probably will be soon
Thanks and regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
To my knowledge, I have not received a phone call from 24-Hour Fitness and they most certainly did not leave a voicemailThey will need to call me again
Regards,
*** ***

Dear *** ***
Our records indicate that your concern has since been resolved by our
office. Should you have any further
questions or concerns, please let us know
We wish
you continued success with your future fitness goals
Promoting Health and Fitness, Hour Fitness Corporate
Office

Dear Mr***,Our records indicate that a Member Care Specialist has attempted to contact you regarding the comments you provided to the Revdex.comUnfortunately, they were unable to speak with youAt your earliest convenience, please contact us by calling the phone number provided
in their voicemail.We look forward to speaking with you soon!Promoting Health and Fitness,Hour Fitness Corporate Office

Revdex.com:
I have
reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear *** ***
Our records indicate that your concern has been addressed by the local Club Manager. Should you have any further questions,
please let us know.
We thank you for being a member and wish you continued success with your future
fitness goals
Promoting Health
and Fitness,
Hour Fitness Corporate Office

Dear *** ***
Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact the local Club Manager by calling the phone number provided on the voice-mail(s) they have left for you in follow up to your concern
Once again, we
apologize for any inconvenience that this has caused and look forward to speaking with you soon.
Promoting Health and Fitness, Hour Fitness Corporate

Dear Mr***,Our records indicate that the local District Manager has attempted to contact you in follow up to the feedback you provided to the Revdex.comUnfortunately, they were not able to speak with you regarding this matterAt your earliest convenience, please contact us by
calling the phone number provided in their voice mails. We look forward to speaking with you soon!Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***
Our records indicate that your concern has been resolved by the local Club Manager
Should you have any questions, please let us know
Promoting Health and Fitness,
Hour Fitness Corporate

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Regards,*** *** This second agreement was not a choice of mine they have lost my payment and said the only way they can reinstate it is I had to sign a new agreement I feel tricked

Dear *** ***Our records indicate that a Member Care Specialist has contacted you in response to the additional comments you provided to the Revdex.com, and they have resolved your concern
Sincerely, Hour Fitness Corporate Office

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.l want someone from corporate to contact me who is the supervisor of the Manager *** and the operations manager at the *** ***The manager*** called me and started yelling at me in an unpleasant tone being accusatory The operations manager just left her first name and said call her I believe neither of these people will be very helpful and would appreciate a call from corporate in California.Regards,*** ***

Dear *** ***Our records indicate that your concern has been resolved by our office.Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate

Dear *** ***Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact us by calling the phone number provided in the voice-mails left for you by the local Club Manager.We look forward to speaking with you
soon.Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***Our records indicate that your concern has been resolved by our office. Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact our office by calling the phone number provided in the voice-mail left for you by our Member Care Specialist.We look forward to speaking with you
soon.Promoting Health and Fitness, Hour Fitness Corporate Office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
THAT IS ANOTHER LIE FROM 24HR FITNESS, I NEVER RECEIVED, NOR CASHED ANY REFUND FROM THE MONEY UNLAWFULLY TAKEN OUT OF MY ACCOUNTPLEASE PROVE YOU REFUNDED MY MONEY INSTEAD OF CONTINUOUSLY LYING ABOUT IT!
Regards,
*** ***