Smith Day Care Learning Center, Inc.

Dear Mr***,Our records indicate that your concern was resolved by our office.Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***
Unfortunately, we are unable to reach you in follow up to your comments filed with the Revdex.comAt your earliest convenience, please contact us by calling the phone number provided in the voicemail left by the local District Manager.
We look forward to
speaking with you soon
Promoting Health and Fitness,
Hour Fitness Corporate

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID
*** and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.You submitted the exact same message in both this response, and your original one I did contact you, and I did speak with someone, which I included in my last response Why haven't you replied to what I said in m previous response? Nobody has attempted to contact me since you first contacted me, and the lady said she was going to call me back the following Monday (which she never did).Regards,*** ***

Dear *** ***Our records indicate that your concern has been addressed by the local Club Manager. Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***Our records indicate that your concern has been resolved by our office. Should you have any further questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office

Dear Mr
***,
Our records indicate that a Member Care Specialist has contacted
you in follow up to the comments you provided to the Revdex.com,
and they have addressed your concern
Should you have any questions, please let us know
Promoting Health and Fitness,Hour Fitness Corporate Office

Revdex.com:
It took some time before getting response, but they have addressed the issue
Regards,
*** ***

Dear Mr***,
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Our records indicate that the Operations Manager of your local club has contacted
you in follow up to the comments you provided to the Revdex.com,
and they have addressed your concern
Should you have any questions, please let us know
Promoting Health and Fitness,Hour Fitness Corporate Office

Dear Ms***,Our records indicate that your concern has been addressed by our office.Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office

Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.From:*** ***Date: Tue, Apr 5, at 9:AMSubject: RE: You have a new message from the Revdex.comTo: Revdex.com ***
I never got notice from Revdex.com or hour fitnessI returned their call times, left voice messages, and they never contacted me back.This is like doing nothing at all.Thanks a lot.*** ***

Dear *** ***
Our records indicate that our written response was mailed to your address on file on or about 12/2/16. As you were previously notified, your membership privileges with Hour Fitness remain permanently revoked and you are not eligible for a membership with our company, or to use any current or future Hour Fitness locations.
Sincerely,
Hour Fitness Corporate

Dear *** ***Our records indicate that your concern has been addressed by our office. Should you have any questions, please let us know. Promoting Health and Fitness, Hour Fitness Corporate Office

Dear*** ***Our records indicate that your concern has been resolved by our office. Should you have any questions, please let us know. Promoting Health and Fitness, Hour Fitness Corporate Office

Dear MrVernon,
Despite our efforts to connect with you after several calls and voicemails placed to the phone number provided, we are still unable to reach you. At your earliest convenience, please provide an alternate phone number where you can reached. Thank you,Hour Fitness Corporate Office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
All lies No one responded to me or reached out to me in regards to my concerns My request went unfulfilled I guess that is how they treat customers But it doesn't shock me that they would lie and say they met my concerns .
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** Patty from hour fitness contacted me at *** I agreed to pay last years fee, this years fee, and an initiation fee totally to reinstate my membership with all the terms of my previous membership It was an all club membership with a yearly yearly renewal fee Thank you so much for your help I attempted this matter on my own and got no where with them So thanks so much for your help in attempting to resolve this issue
Regards,
*** ***

Dear *** ***Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact our office by calling the phone number provided in the voice-mails left for you by our Member Care Specialist.We look forward to speaking
with you soon.Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***
Our records indicate that a Member Care Specialist has contacted
you in follow up to your concernUnfortunately, we were not able to reach you
At your earliest convenience, please return our call by calling the phone
number provided in our voicemail
We look
forward to hearing from you soon
Yours in Fitness,Hour Fitness Corporate

Dear Mr***,Our records indicate that a Member Care Specialist has contacted you in follow up to the comments you provided to the Revdex.comAt your earliest convenience, please contact our office by calling the phone number provided in their voicemail.We look forward to speaking
with you soon!Promoting Health and Fitness,Hour Fitness Corporate Office