Smith Day Care Learning Center, Inc.

Dear *** ***Our records indicate that a Member Care Specialist has contacted you in follow up to the additional comments you provided to the Revdex.com at which time a detailed voicemail was left providing you with an update regarding your concern
Sincerely,Hour Fitness Corporate

Dear Mr***,Our records indicate that your concern was resolved by our office.Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office

Yes I would like this to be sent to the company The resolution that I am seeking is the access to view the video footage of the incident with my child as well as specifics on the action taken on the child that attacked my child Will the child be suspended indefinitely or temporarily ?
I also would like a copy of the internal incident report

Dear *** ***
Our records indicate that your concern has been resolved by our officeShould you have any questions, please let us know
Yours in Fitness,
Hour Fitness Corporate

Dear *** ***Our records indicate that your concern has been addressed by the local Club Manager. Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office

Dear Mr***,Our records indicate that the local District Manager has attempted to contact you in follow up to the comments you provided to the Revdex.comUnfortunately, they were unable to speak with youAt your earliest convenience, please contact us by calling the phone number
provided in their voicemail.We look forward to speaking with you soon!Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***Our records indicate that your concern has been addressed by the local Club Manager. Should you have any questions, please let us know. Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***
Our records indicate that your concern has since been resolved by the local District ManagerShould you have any further questions or concerns, please let us know
Yours in Fitness,
Hour Fitness Worldwide, Inc

Dear *** ***Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact our office by calling the phone number provided in the voice-mails left for you by our Member Care Specialist.We look forward to speaking
with you soon.Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***
Our records indicate that a Member Care Specialist has contacted
you in follow up to your concernUnfortunately, we were not able to reach you
At your earliest convenience, please return our call by calling the phone
number provided in our voicemail
We look
forward to hearing from you soon
Yours in Fitness,Hour Fitness Corporate

Dear ***We have been advised by the local Club District Manager that they have not been successful in their attempts to reach by phone in order to assist you with this matterAt your earliest convenience, please contact us by calling the phone number provided in our voice-mails.We look
forward to speaking with you soon.Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***Ms***
Our records indicate that your concern has been addressed by the local Club Manager. Should
you have any further questions, please let us know.
We wish you continued success with your future
fitness endeavors
Promoting Health and
Fitness,
Hour Fitness Corporate Office

Dear Mr***,
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Our records indicate that the Operations Manager of your local club has contacted
you in follow up to the comments you provided to the Revdex.com,
and they have addressed your concern
Should you have any questions, please let us know
Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***
We
have reviewed your additional comments filed with the Revdex.com
regarding your 24 Hour Fitness membership
Pursuant
to your membership agreement with Hour Fitness, your membership
is eligible for an annual dues increase after the initial prepaid
term. Please note that this increase was not a decision which we took
lightlyHowever, it was an important and necessary step to ensure we provide
all of our members with a clean, friendly, well-maintained club experience.
We value
your loyalty and believe even with the increase, you are still getting the best
value and access to all Sport, Active and Fit-Lite clubs nationwide based on your access
level
On
behalf of Hour Fitness, we thank you for your valued business and look
forward to helping you with your fitness journey in the many
years ahead
Yours
in Fitness,
Hour Fitness Corporate

Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.From:*** ***Date: Tue, Apr 5, at 9:AMSubject: RE: You have a new message from the Revdex.comTo: Revdex.com ***
I never got notice from Revdex.com or hour fitnessI returned their call times, left voice messages, and they never contacted me back.This is like doing nothing at all.Thanks a lot.*** ***

Dear Mr***,Our records indicate that a Member Care Specialist has contacted you in follow up to the comments you provided to the Revdex.comAt your earliest convenience, please contact our office by calling the phone number provided in their voicemail.We look forward to speaking
with you soon!Promoting Health and Fitness,Hour Fitness Corporate Office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
All lies No one responded to me or reached out to me in regards to my concerns My request went unfulfilled I guess that is how they treat customers But it doesn't shock me that they would lie and say they met my concerns .
Regards,
*** ***

Dear MrVernon,
Despite our efforts to connect with you after several calls and voicemails placed to the phone number provided, we are still unable to reach you. At your earliest convenience, please provide an alternate phone number where you can reached. Thank you,Hour Fitness Corporate Office

Dear*** ***Our records indicate that your concern has been resolved by our office. Should you have any questions, please let us know. Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***
Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please
contact us by calling the phone number provided in
the voice-mails left for you by the local District Manager
We look forward
to
speaking with you soon
Promoting Health and Fitness,
Hour Fitness Corporate Office