Smith Day Care Learning Center, Inc.

Dear *** ***
Our records indicate that your concern has been resolved by our officeShould you have any questions, please let us know
Yours in Fitness,
Hour Fitness Corporate

Dear Ms***,Our records indicate that the General Manager of your local club has attempted to contact you in follow up to the comments you provided to the Revdex.comUnfortunately, they were not able to speak with youAt your earliest convenience, please contact us by calling the
phone numbers provided in their voice mails.We look forward to speaking with you soon!Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact us by calling the phone number provided in the voice-mails left for you by the local Club Manager.We look forward to speaking with you soon.Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***
Our records indicate that your feedback was sent to the local Club Manager for review and follow upThe Club Manager will in touch with you shortly to review the terms of your purchase and answer any questions you may have in reference to your Hour
Fitness membership and your request to cancelShould you have any questions, please let us know.Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***Our records indicate that your concern has since been resolved by our officeShould you have any questions, please let us know.Yours in Fitness,Hour Fitness Corporate

Revdex.com:
I have reviewed the response made by the
business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:I have reviewed the response made by the business
in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I'd like to see what this supposed response was because I never received it. I've been ignored and my emails remain unanswered for over a month. I can't even go to the gym most days because of the change in hours at the kids club, this is incredibly unfair to paying customers. I feel like I've been tricked into signing up for this gym for years under pretenses and a few short months later I can't even use it.Regards,*** ***

Dear *** ***
Our records indicate that the Operations Manager of your local club has contacted you in follow up to the feedback you provided to the Revdex.com and they are working with you towards a resolution to your concern.
Should you have any questions, please let us
know
Promoting Health and Fitness,
Hour Fitness Corporate Office

Dear *** ***Unfortunately, we are unable to reach you in follow up to your concernAt your earliest convenience, please contact us by calling the phone number provided in the voice-mails left for you by our Member Care Specialist.We look forward to speaking with you soon.Yours in Fitness,Hour
Fitness Corporate

Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I am currently out of the countryI have limited access to voicemail and phoneYou can reach me via email at ***Thank you and regards,*** ***

Dear *** ***Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact our office by calling the phone number provided in the voice-mail left for you by our Member Care Specialist.We look forward to speaking with you
soon.Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***
Our records indicate that the local Club Manager has contacted you in follow up to the additional comments you provided to the Revdex.com and they have resolved your concernShould you have any questions, please let us know.
Sincerely,Hour Fitness Corporate

Dear *** ***Unfortunately we are still unable to reach you by phone to discuss this matter. At your earliest convenience, please contact us by calling the phone number provided in the recent voice-mail left for you by the local District Manager.We look forward to speaking with you soon.Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***
Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact us by calling the phone number provided in the voice-mails left for you by the local Club Manager
We look forward to speaking with you
soon
Promoting Health and Fitness, Hour Fitness Corporate Office

Revdex.com:I have reviewed the response made by the business
in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.No solution or any serious reply to my legitimate request what so ever.Regards,*** ***

Dear*** ***
Our records indicate that, per your recent conversation with the local Club Manager, they have addressed your feedback related to the local club and are working to address any outstanding items at club level.
We thank you for being a member
and wish you continued success with your future fitness goals
Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***Our records indicate that a Member Care Specialist has contacted you in follow up to the additional comments you provided to the Revdex.comAnother follow up call was placed on 12/7/at which time you were provided all pertinent details related to the resolution of your membership concern.Sincerely,Hour Fitness Corporate

Dear *** ***
Our records indicate that a Member Care Specialist has contacted you in follow up to your concern and is working with you towards a resolutionShould you have any questions, please let us know.
Yours in Fitness,Hour Fitness Corporate

Dear Ms***,Our records indicate that your concern has been resolved by our office.Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***
Unfortunately we are unable to reach you by phone to discuss the additional comments you have provide to the Revdex.com At your earliest convenience, please contact the local District Manager by calling the phone number provided in the voice-mail(s) they have left for you in follow up to your concern
Yours in Fitness,Hour Fitness Corporate