Smith Day Care Learning Center, Inc.

Dear *** ***Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact our office by calling the phone number provided in the voice-mails left for you by our Member Care Specialist.We look forward to speaking with
you soon.Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***
Our records indicate that your concern has been addressed by the local Club Manage. Should you have any further questions,
please let us know
We thank you for being a member and wish you continued success with your future
fitness goals
Promoting Health and
Fitness,
Hour Fitness Corporate Office

Dear Mr***,Our records indicate that the District Manager of your local club has contacted you in follow up to the comments you provided to the Revdex.com, and they have addressed your concern.Should you have any questions, please let us know.Promoting Health and Fitness,Hour
Fitness Corporate Office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that the company has completely resolved the situation
I am completely satisfied
Regards,
*** ***

Dear *** ***
Our records indicate that a Member Care Specialist has contacted you in follow up to the additional comments you provided to the Revdex.comAnother follow up call was placed on 4/20/at which time we left another voicemail requesting a return call.
Sincerely,Hour Fitness Corporate

Dear *** ***
Our records indicate that your concern has been resolved by the local General Manager
Should you have any questions, please let us know
Promoting Health and Fitness,
Hour Fitness Corporate

Dear *** ***
Per
your membership agreement purchased on 08/15/07, your membership is eligible
for an annual dues increase after the initial prepaid
term. Please note that this increase was not a decision which we took
lightlyHowever, it was an important and necessary step to ensure we provide
all of our members with a clean, friendly, well-maintained club
experience.
We
value your loyalty and believe even with the increase, you are still getting
the best value and access to approximately clubs nationwide based on your
access level
On
behalf of Hour Fitness, we thank you for your valued business and look
forward to helping you with your fitness journey in the many years ahead
Yours
in Fitness,
Hour Fitness Corporate

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
---------------------------------------------------
04-23-
I have accepted hour fitness Corporate resolution. Attached is the Voicemail resolution that was proposed. "I gladly accept." But if I get another bill for an increase of annual dues for 2017,2018, etc, I will keep generating complaints on my behalf for the same reason
Thanks
*** ***

Dear MrVan ***,Our records indicate that the General Manager of your local club has attempted to reach you by phone; however they are unable to speak with you regrading this matter.
",sans-serif">At your earliest convenience, we ask that you contact the
local General Manager by calling the phone number provided in their voicemail so they may assist you
We apologize for any inconvenience
that this may have caused and look forward to speaking with you soon!
Promoting Health and Fitness, Hour Fitness Corporate Office

Dear Ms***,Our records indicate that the Fitness Manager of your local club has contacted you in follow up to the comments you provided to the Revdex.com, and they have addressed your concern. Should you have any questions, please let us know.Promoting Health and Fitness,
Hour Fitness Corporate Office

Dear *** ***Our records indicate that your concern has been addressed by our office.Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate

Dear *** ***Our records indicate that your concern has been addressed by the local Club ManagerShould you have any questions, please let us know.Yours in Fitness,Hour Fitness Corporate Office

Dear *** ***
Our records indicate that your concern has been resolved by our office
Should you have any questions, please let us know
Promoting Health and Fitness
Hour Fitness Corporate Office

Dear *** ***
Our records indicate that your concern has been resolved by our office
Should you have any questions, please let us know
Promoting Health and Fitness,
Hour Fitness Corporate Office

Dear *** ***
We
have reviewed your additional comments filed with the Revdex.com
regarding your 24 Hour Fitness membership
Pursuant
to your membership agreement with Hour Fitness, your membership
is eligible for an annual dues increase after the initial prepaid
term. Please note that this increase was not a decision which we took
lightlyHowever, it was an important and necessary step to ensure we provide
all of our members with a clean, friendly, well-maintained club experience.
We value
your loyalty and believe even with the increase, you are still getting the best
value and access to approximately clubs nationwide based on your access
level
On
behalf of Hour Fitness, we thank you for your valued business and look
forward to helping you with your fitness journey in the many
years ahead
Yours
in Fitness,
Hour Fitness Corporate

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
To whom it may concernThere is no voicemail left on my answering machineThere is no tel number for me to return the phone call and I tried to call the general customers service number but I did not get any where *** ***

Dear *** ***Our records indicate that your concern has been resolved by our office. Should you have any questions, please let us know. We wish you continued success with your future fitness endeavors.Promoting Health and Fitness, Hour Fitness Corporate Office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
They sent me a copy of the contract and tried to call meI will make another attempt at returning their phone call this weekIt is not resolved as of yet

Dear Mr***,Our records indicate that the local District Manager has contacted you in follow up to the comments you provided to the Revdex.com, and they have resolved your concern.Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness
Corporate Office

Dear *** ***,
Our records indicate that a Member Care Specialist has contacted
you in follow up to your concernUnfortunately, we were not able to reach you
At your earliest convenience, please return our call by calling the phone
number provided in our voicemail
We look forward
to hearing from you soon
Yours in Fitness,Hour Fitness Corporate