Smith Day Care Learning Center, Inc.

Dear Mr***,Our records indicate that a Member Care Specialist has contacted you in follow up to the comments you provided to the Revdex.com, and they have resolved your concern.Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office?

Dear *** *** *** ***
Our records indicate that your concern has been resolved by our office
Should you have any questions, please let us know
Promoting Health and Fitness,
Hour Fitness Corporate

Dear *** ***
Our records indicate that your concern has been addressed by our office.? Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***
Our records indicate that your concern has been resolved by our office.?
Should you have any questions, please let us know
Promoting Health and Fitness,
Hour Fitness Corporate Office

Revdex.com:
I have reviewed the? response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.? I will wait? for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** *** ***

Dear *** ***
As? previously? stated, pursuant to your? membership? agreement with Hour Fitness, your membership is eligible for an annual renewal increase after the first 12-month renewal term? immediately? following? the initial? prepaid termWe hope that this brings some clarification to your concern, as well as the terms of the membership agreement? that you purchased with Hour Fitness
We are sorry that you are not satisfied with the resolution; however we feel that we have made a good faith effort in addressing your concern
?
Yours in Fitness,? Hour Fitness Corporate

Dear *** ***Unfortunately we are unable to reach you by phone to discuss this matter.? At your earliest convenience, please contact our office by calling the phone number provided in the? voice-mail left for you by our Member Care Specialist.We? look forward to speaking with you
soon.Promoting Health and Fitness,Hour Fitness Corporate Office

Revdex.com:I have reviewed the? response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below.Regards,*** *** I did finally talked to the representative and they sent me a copy of a contract which was not the contract originally signed and my problem still is that I was told my dues would never go up

Dear *** ***
Our records indicate that that a Member Care Specialist has contacted you in follow up to your concern and addressed your feedbackAdditionally, the questions you posed regarding your local club have been directed to the local Club Manager for review and follow upShould you have any questions, please let us know
Promoting Health and Fitness,
Hour Fitness Corporate Office

Dear*** ***Unfortunately we are unable to reach you by phone to discuss this matter.? At your earliest convenience, please contact us by calling the phone number provided in the? voice-mails? left for you by the local Club Manager.Welook forward to speaking with you soon.Promoting
Health and Fitness,Hour Fitness Corporate Office

Dear***
Our records indicate that your concern has been addressed by our office.? ? Should you have any questions, please let us know.? Promoting Health and Fitness,? Hour Fitness Corporate Office

Dear Ms***,Our records indicate that the General Manager of your local club has contacted you in follow up to the comments you provided to the Revdex.com, and they are working with your towards a resolution to your concern.Should you have any questions, please let us know.Promoting
Health and Fitness,Hour Fitness Corporate Office?

Dear *** *** ***
Our records indicate that a Member Care Specialist has contacted you in follow up to your concernUnfortunately, we were not able to reach you? At your earliest convenience, please return our call by calling the phone number provided in our voicemail
We look forward to
hearing from you soon
Yours in Fitness,Hour Fitness Corporate
?

Dear *** ***
Pursuant to your? membership? agreement with Hour Fitness, your membership is eligible for an annual dues increase after the? initial? prepaid term.?
We are unable to comply with your request to reduce your? annual duesHowever, we do believe that even with the increase, you are still getting a great value at a? highly? competitive? rate
We thank you for being a member and wish you continued success with your future fitness goals
Yours in Fitness,? Hour Fitness Corporate
?
?

Dear MsWorrel,Our records indicate that your concern has been resolved by the local Club Manager.? Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***Per the voicemail left for you by our Member Care Specialist, we have resolved your concern and processed the requested refundShould you have any questions, please let us know.We wish you continued success with your future fitness goals.? Promoting Health and Fitness,Hour
Fitness Corporate Office

Revdex.com:I have reviewed the? response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below.Regards,*** ***

Revdex.com:
I have reviewed the? response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me.? I will wait? for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear *** ***
Our records indicate that we attempted to contact you by phone on 9/02/15,
9/09/15, 9/24/and again on 10/16/15.? Voice-mails? were left each
time but we have not received a return phone call from you to date.?
It is important that we speak with you in order
to successfully address your feedback and resolve this matterAt your earliest
convenience, please contact our office by calling the phone number provided in
the? voice-mails? left by our Member Care Specialist.?
Sincerely,Hour Fitness Corporate Office
?

Revdex.com:
I have reviewed the? response made by the business in
reference to complaint ID *** and find that this resolution would be satisfactory to me.? I will wait? for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
P.S
This complaint has been resolvedThank you for your consideration in this matter
*** ***