Starbucks Corporation

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted] ***

Thank you for your messageA specialist will be in touch within the next business hours

Complaint: [redacted] I am rejecting this response because: Did nothing to resolve issue within their company, passing it to my own bank will not solve the prooblem.Sincerely, [redacted] ***

Dear Mr [redacted] ,Over the past few months, Starbucks Coffee Company has responded to numerous inquiries from you concerning alleged unauthorized activity in your Starbucks account Your concerns have been heard and addressed at the highest levels of our organization Despite all our efforts to resolve your concerns, however, you continue to email us requesting funds be added to your account.We fully resolved your issue on January 7, Thank you, Kurt L [redacted] Starbucks Coffee

Customer service has engaged with the customer and she will now receive a card with $Customers account has also been reviewed by account protection specialists

Hi [redacted] , It looks like Veronica from my team was able to assist you earlier todayThanks again for reaching outWarm regards, KurtCustomer Service Management Team

Hi [redacted] , I can see that district leadership reached out to you the same day that you filed this complaintPlease give us a call at 1-800-starbuck if you have any further questions or concerns Thank you, [redacted] Starbucks Coffee Company

Complaint: [redacted] I am rejecting this response because:This complaint is related to the complaint No [redacted] In complaint No [redacted] , the cad has been refunded to my gift cards ending [redacted] ***)After that I transfer the balance to gift [redacted] remaining Then I placed orders online ( [redacted] & [redacted] ) , however orders can not go through and gift card [redacted] was frozen and gift card [redacted] balance remain I hate you guys play tricks on me a few timesSince I bought all the gift cards from grocery stores with my credit cardsNow I want the order shipped to me or refund the money to meNot the gift card, because you could frozen my gift cards again, since this is the money in your pocket, you can play the tricks as many as you can Order delivered or refund CAD dollars by cheque Sincerely, [redacted] **

Complaint: [redacted] I am rejecting this response because: I have already talked to the manager of customer service operations for Canada and he has made it clear Starbucks will not honour what was communicated to me in writing by a Customer Service Manager Sincerely, [redacted]

We would love to talk to you about this issueIf you could call in to 1-800-782-utilizing Starbucks reference number [redacted] we want to work to solve this issue for you

Hi [redacted] , I am terribly sorry for your inconveniences. I will reach out to you shortly. Warm regards, Kurt

Account of store incident has been documented for field leadershipA $card has been ordered and should arrive at customer's address within the next 7-business daysPlease ref: Case ID [redacted] for future reference

Complaint: [redacted] I am rejecting this response because:I will be happy to accept it once I have received any communication from them to resolve the matter As of right now I have not heard from them Sincerely, [redacted] ***

I want to reply as satisfied because I was waiting for the credit and it was just doneHow can this be reopened to state satisfied? [redacted]

We have an extensive history with this customer regarding his concern and have fully reviewed his case multiple timesWe have determined that as of January 7th, this concern is considered resolved by StarbucksWe were not able to find any unauthorized activity nor did our legal team remove any funds from his Starbucks Card as he allegesUpon review, we found that he was moving the funds between his own registered Starbucks Cards

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me The regional manager from Starbucks contacted me and advised that he will be working with this store directly to improve their customer service skills Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: I have not been able to reach anybody or get in touch with Startbucks headquarters. The case is not closed. Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me.I'm glad they decided to replace my drink, I think the least they could have done is apologize on their behalf about the situation Sincerely, [redacted]

Hello, We will reach out to the customer for resolutionIt will be document in our internal case # [redacted] Regards, Minh L*