Godaddy.com sold us a faulty program that never worked correctly (constantly having to call for assistance for email to work, logins to work, basically officeto work) I renewed the subscription bc I was told I'm unable to save my email domain, I worked with the sales person and he only renewed one out of the emails we have after I specifically said to RENEW MY SUBSCRIPTION! Then I was told I could go to microsoft but they would charge me times as much (lie - it's actually $less what godaddy charges) After many phone calls I was told by Chris RCrates they could no longer refund us (it's past the refund date) and he couldn't get me to a supervisor so I "am lucky" that all my computers were't down HUH??? Godaddy.com is full of sales people who don't care about their service only their commissions Godaddy.com is a middle con man that scams clients out of just enough money a year that they won't end up in court over it
I'm not getting notified with time to adjust payment info on my accountTherefore I've lost sites that I put my heart in toI'm passionate about my digital work and was irate to see that another site had fallen with zero noticeWhy didn't I receive a call or a voicemail informing meThis is BSThat is hardly trying to reach me and it's obvious what you've done to flip my houseI received emails telling me the day it expiredI panicked and missed any fine printAgain, why no phone callHow do you suggest to aid my situation? Drumblonde.com is my domainLegally I was never informed and I NEVER agreed for you to sell thisThis is BAD business and shady, as you wait for sites to fall so you can steal the profit by auctionCuteI have no reason to continue work with y'allThis is beyond disappointmentPlease resolve thisI know it's y'all that own the site to auction so I suggest you do the honorable thing and let me correct whatever card info you needed before you deci
I am a long time customer of GoDaddySo I am sad to see them crumble like thisThey used questionable sales practices to sign me up for a service that I didn't really wantThey overcharged me for this service $for yearsHe realized it and refunded a portion but left a charge for $I tried to call multiple times to discuss the fact that I didn't want this and they didn't resolve my issueEventually I spoke with a supervisor who said he would review all of this and get back to meI did not get a call or anything so I called todayI held for minutes and eventually they said they denied my request for a refund through emailThey refused to refund the $because the call I made requesting cancellation was one day past a day cancellation periodI am not using the product they sold me and they know itSo they are charging me for a service I don't use for a term of a year because I called one day after a refund cut off policy they didn't tell me aboutPlus t
For Cr ***
I had auto renewal on for my Web Hosting account not only the auto renew feature was turned off some how but also the payment card number for renewal was being used was an old credit card which I had deleted years ago on my go daddy accountThe most updated active citi bank card was on file and set as default payment but was not selected for auto renewal charges I had renewed my hosting for months but it was only renewed for month on 19th February
I called on 31st March and spoke to billing, before calling, I could see the Web Hosting tab in my account but right after I started speaking to Justin on phone the WebHosting Tab was removed from account on purpose to charge me more money
I was told that I need to pay $in order to renew my hosting because today was the 20th day since my Hosting had expired, I informed the representative that I have been a loyal customer for years and have done business through out only with Go Daddy
I have domain hosting and web hosting through this companyThe first year was free, days before the trial was up, I elected to not have the paid hostingThree days later I was charged for a year of serviceI called to dispute this charge and was told that I could not receive a refund, that this sounded like a fraudulent charge and I should contact my bankI did so and completed a charge back with my bank, ChaseSix weeks later the charge was not reversed and heldI spoke multiple times with representatives at GodaddyEach time that I called I was given different informationThe first was that I could call and speak with someone in the charge back department and they would work to process the requestThat department was closed at the time and I was asked to call backThe 2nd time I spoke with them I was told no one was available in that department and I would need to call againMultiple calls later I am told you can't ever speak with someone in that departmentI was
I was recently billed for an auto renew annual membershipThis membership is not something I am interested in and I was not aware it was going to auto renewI called to ask for the charge to be reversed and was told it was non refundableHow is a charge I was not even aware of non refundable?
I purchased the URL *** and received an email from Go Daddy that it was time to renew, with a grace period During the grace period, I tried to renew four times, but each time, there was a problem with Go Daddy adding extra charges, locking the charges on, and receiving help from their online support teamThe extra charge was for privacy, but Go Daddy put some type of LOCK on it so that I could not remove the extra charge without speaking to a chat person, and both times the chat person left me hanging for so long that I had to leave and go to workThe fourth time, I received an email from Go Daddy saying they tried to charge my card to renew it, but couldn't because I had a new card, so I went immediately to the website and a customer rep named Chino came on but didn't reply after I wrote "hello" a couple of times, so actually it was the fifth time when I disconnected, reconnected, and got David P I went through the same thing, with the extra charge locked onto my p
JUN12/2-4PM Llame a Godaddy a preguntar porq no podia abrir mi email de negocio y contesto el joven Luis, aterrorizandome porque olvide el pago del domain y Godaddy habia borrado todos los files de mi web site, automaticamente me habia bloqueado el email...despues de unos minutos de escuchar como gritaba por la perdida que habia tenido, me dejo saber que Godaddy tenia un sistema para ayudarme a recuperar toda la informacion de mi pagina web (informacion de aproxmeses de arduo trabajo disenando la pagina con un profesional en mi pais, en un asiento al lado de mi mama quien acababan de removerle un cancer de estomago y mientras la cuidaba yo aproveche el tiempo, para aprender PhotoShop y otras cosas mas y asi poder crear esa bellisima web que era www.barbararamos.com)logico que tenia que pagar a Godady el servicio de RESTORE y esto me costo $incluyendo meses del domain y en dias estaria mi web de nuevo funcionando!
Tuve que pagar porq en medio de desespero no me qu
Its last time I using them host serviceGoDaddy service are rape offThey give me really limited space even did't have space for my wordpress theme I try to download, I have to call them about thatThen I start having trouble to using my plugins, they SSL service super expensive like 70$ a year, when in other services its 5$-10$I used free hosting service at 000webhost.com and I have more space and SSL was include freeSo I decide keep my domain name with GoDaddy, and change my hosting to other services much cheaper and more reliable where I don't have to call to customer support, I can just chat onlineSo I call those greedy bs and guy on a phone tell me, Im out my refund window, so money I paid for hosting won't be refundWhat a Fu....ing assh..s I used them service like weeks and paid for a year aheadCharged me my money for nothing and don't refund my money back, also its call stealingThey doing fktup business, I would never will use this hosting service againThey have good domain names service I like it, but other think I had really negative experience work with themSo my advise do your research first, its much more better services then them
I placed an order for a back order for a domain that was being released to the public
the domain was available all day on 04/11/at around 9pm I decided to check to see if godaddy acquired this domain for me that I had an order in for them to do soIt was still available for anyone to purchase and acquire at around 9pm stilli joined another domain registrar and purchased the domain through another companyAt no point did Godaddy try to acquire this domain for me that I had paid them to do Needless to say i'm very disappointed with Godaddy! The only reason that I can think of that they did not acquire this domain is that they were hoping another customer would come along and put in an order for it and force this domain name to auction thus resulting in more money for godaddy!
My credit card was billed in an auto-renewal for services When I noticed it on my credit card statement, I contacted them regarding the issue I was informed that they have a day refund policy on auto-renewals, and that it had in fact been days Yes that is correct day extra and they would do NOTHING to help me, they were content to just take my money, I have no need nor want of their product anymoreand now i'm out my money too as I have contacted my credit card company and they have concluded I guess, that I owe them as they have once again charged me the total after removing it during "investigation." If it had been months or something like that I could see their point, but really one day over and no help I tried climbing the ladder, but I was told "The managers have no power and they just do what we say anyways" The final representative I spoke with (supposedly a supervisor) proceeded to tell me that he was much more responsible than I am as he would certainly ha
Have contacted Godaddy times to resolve this issue and them and their people our impeded our business
I have updated contact info times and have to wait days to complete for it never to be done
In the meantime we are paying and billed twice for services and can not switch to company bc they are intentionally blocking! Going on for one month and multiple times we jumped through their hoops only back at step one again and again four times
I Purchased a 3yr shared hosting from Godaddy, days ago I started having a problem accessing my shared folder, after a ton of research, I seek the support of a Microsoft networking engineer, he pointed out that the issue was a packet being dropped before it reached the server hosted on godaddy
I called Godaddy (Secureserver.net) customer while Microsoft was on hold and I spoke to JillP, I then told her what the issue was, she said that since we manage the server hardware, there is nothing she can doIf's this is a VPS(Virtual Server) how do we manage the hardware? to continueshe put me on hold and said she will go and ask the server department, she came back and said that they were no issuesI spoke to sonicWALL and Microsoft engineers both are saying that packets are being dropped before it reached the virtual server
I bought a domain in Go Daddy and it was renewed automatically; but after I pay, I have not been able to enter the webThey redirected me but after they enter the web they tell me that I have to pay again
We had an automated renewal for SSL for several of our domains, including *** and ***Somehow, the SSL was turned off and no longer functioning as of last weekGoDaddy claimed it was a “glitch” in their system when we spoke with them on the phone (they refuse to have this in writing)
We were then subsequently told by *** *** and Sales & Support that for five websites, the transfer from VPS to cPanel Ultimate shared hosting would be $99.99, which we paid today, and confirmed with the last support person on the phoneAfter taking our money he then said he needed to check again because he was not sureWe then proceeded to double-check by calling *** *** at GoDaddyWe repeatedly told your staff that we have websites in our VPS and he kept saying that yes, it will be $to transfer them allAfter he got our money, all of a sudden we were told this is not the caseInstead, we were given another storyThat would have to pay $
I have had domain registration and web-hosting with GoDaddy for years It was originally a gift from my mother, and in auto-renewal had her credit card information Since it has been so long we both had forgotten about it and when it renewed in February she got her credit card bill and called to have the charges reversed GoDaddy sent me an email and I sheepishly went in and entered my own information and then paid for the domain and hostingAfter that Godaddy released the original disputed amount back to my mom's credit card company and marked my account "suspended" I spent an hour with customer support this morning and in the end was told to call billingYou can clearly see in my account where it was paid the second time, when the client services associate asked billing why didn't someone take that moment to clear that up? Why do I have to spend more of my time on the phone with billing as well? I am not okay with this and I will never, ever, do business with GoDaddy again
As a very long time customer of GoDaddy I am very irritated to learn over the phone that cancellations of services no longer results in a refund for unused portions of the service
Apparently this was recently modified so that no refund on unused portions of service past daysGoDaddy pushes the employees to renew servicesI didnt mind renewing, I knew I could cancel and be reimbursed for unused postions of serviceDue to continued declining of my hosting and the continuation of email and website hacking Ive changed my hosting company
I would like a refund on all unused services that I have paid for and the reasons for this several
These were refundable when I paid for them
I wasnt notified that these would no longer be refundable
I am moving due to quality controlMy Go Daddy service has deterioated for years including customer service, customer service rep knowledge, website hosting issues, email issues and more
It takes a lot for a long term client to
I was online at https://www.godaddy.com/ and tried Chat session
I asked to rename domain names and I said both domain names
The person or software running the chat session asked like that would happen as I asked
What actually happened was I was charged $ and other domain names, that were not due to be renamed until this coming April, were renewed
When I saw this had happened, I charged my phone and called Godaddy at (*** *** to talk to a person about this
I could not get the money refunded
And when I tried to renew the domain names I need to renew, my bank card was declined
We mistakenly renewed a 3yr term instead of a 1yr term with GoDaddy and have been very dissatisfied with their web builder and most importantly, their lack of customer serviceI've called twice to resolve the issue and was told I'd receive a call backI did not, so I called againThis time, they lied and said the manager had left a voicemail on my phone after the first callThis is untrueNow, I'm waiting for a call back, but imagine I will not receive one and they will falsify their records to state they attempted to contact meWhat poor customer service! All we want is to change our 3yr renewal to a 1yr renewal as we had done every year since now and then cancel our renewals as soon as possibleWe cannot waste anymore money with this company
In March of I upgrade my website to use wordpressAt the time of the purchase I was informed by the customer service rep that I would get a full refund of remaining funds from my previous purchase In April I updated my website and informed Go Daddy requesting my refund
I was told that I would not get a refund due to exceeding my window At no time during my upgrade purchase was I informed that I was in a window
Godaddy.com sold us a faulty program that never worked correctly (constantly having to call for assistance for email to work, logins to work, basically officeto work) I renewed the subscription bc I was told I'm unable to save my email domain, I worked with the sales person and he only renewed one out of the emails we have after I specifically said to RENEW MY SUBSCRIPTION! Then I was told I could go to microsoft but they would charge me times as much (lie - it's actually $less what godaddy charges) After many phone calls I was told by Chris RCrates they could no longer refund us (it's past the refund date) and he couldn't get me to a supervisor so I "am lucky" that all my computers were't down HUH??? Godaddy.com is full of sales people who don't care about their service only their commissions Godaddy.com is a middle con man that scams clients out of just enough money a year that they won't end up in court over it
I'm not getting notified with time to adjust payment info on my accountTherefore I've lost sites that I put my heart in toI'm passionate about my digital work and was irate to see that another site had fallen with zero noticeWhy didn't I receive a call or a voicemail informing meThis is BSThat is hardly trying to reach me and it's obvious what you've done to flip my houseI received emails telling me the day it expiredI panicked and missed any fine printAgain, why no phone callHow do you suggest to aid my situation? Drumblonde.com is my domainLegally I was never informed and I NEVER agreed for you to sell thisThis is BAD business and shady, as you wait for sites to fall so you can steal the profit by auctionCuteI have no reason to continue work with y'allThis is beyond disappointmentPlease resolve thisI know it's y'all that own the site to auction so I suggest you do the honorable thing and let me correct whatever card info you needed before you deci
I am a long time customer of GoDaddySo I am sad to see them crumble like thisThey used questionable sales practices to sign me up for a service that I didn't really wantThey overcharged me for this service $for yearsHe realized it and refunded a portion but left a charge for $I tried to call multiple times to discuss the fact that I didn't want this and they didn't resolve my issueEventually I spoke with a supervisor who said he would review all of this and get back to meI did not get a call or anything so I called todayI held for minutes and eventually they said they denied my request for a refund through emailThey refused to refund the $because the call I made requesting cancellation was one day past a day cancellation periodI am not using the product they sold me and they know itSo they are charging me for a service I don't use for a term of a year because I called one day after a refund cut off policy they didn't tell me aboutPlus t
For C
r ***
I had auto renewal on for my Web Hosting account not only the auto renew feature was turned off some how but also the payment card number for renewal was being used was an old credit card which I had deleted years ago on my go daddy accountThe most updated active citi bank card was on file and set as default payment but was not selected for auto renewal charges I had renewed my hosting for months but it was only renewed for month on 19th February
I called on 31st March and spoke to billing, before calling, I could see the Web Hosting tab in my account but right after I started speaking to Justin on phone the WebHosting Tab was removed from account on purpose to charge me more money
I was told that I need to pay $in order to renew my hosting because today was the 20th day since my Hosting had expired, I informed the representative that I have been a loyal customer for years and have done business through out only with Go Daddy
I have domain hosting and web hosting through this companyThe first year was free, days before the trial was up, I elected to not have the paid hostingThree days later I was charged for a year of serviceI called to dispute this charge and was told that I could not receive a refund, that this sounded like a fraudulent charge and I should contact my bankI did so and completed a charge back with my bank, ChaseSix weeks later the charge was not reversed and heldI spoke multiple times with representatives at GodaddyEach time that I called I was given different informationThe first was that I could call and speak with someone in the charge back department and they would work to process the requestThat department was closed at the time and I was asked to call backThe 2nd time I spoke with them I was told no one was available in that department and I would need to call againMultiple calls later I am told you can't ever speak with someone in that departmentI was
I was recently billed for an auto renew annual membershipThis membership is not something I am interested in and I was not aware it was going to auto renewI called to ask for the charge to be reversed and was told it was non refundableHow is a charge I was not even aware of non refundable?
I purchased the URL *** and received an email from Go Daddy that it was time to renew, with a grace period During the grace period, I tried to renew four times, but each time, there was a problem with Go Daddy adding extra charges, locking the charges on, and receiving help from their online support teamThe extra charge was for privacy, but Go Daddy put some type of LOCK on it so that I could not remove the extra charge without speaking to a chat person, and both times the chat person left me hanging for so long that I had to leave and go to workThe fourth time, I received an email from Go Daddy saying they tried to charge my card to renew it, but couldn't because I had a new card, so I went immediately to the website and a customer rep named Chino came on but didn't reply after I wrote "hello" a couple of times, so actually it was the fifth time when I disconnected, reconnected, and got David P I went through the same thing, with the extra charge locked onto my p
JUN12/2-4PM Llame a Godaddy a preguntar porq no podia abrir mi email de negocio y contesto el joven Luis, aterrorizandome porque olvide el pago del domain y Godaddy habia borrado todos los files de mi web site, automaticamente me habia bloqueado el email...despues de unos minutos de escuchar como gritaba por la perdida que habia tenido, me dejo saber que Godaddy tenia un sistema para ayudarme a recuperar toda la informacion de mi pagina web (informacion de aproxmeses de arduo trabajo disenando la pagina con un profesional en mi pais, en un asiento al lado de mi mama quien acababan de removerle un cancer de estomago y mientras la cuidaba yo aproveche el tiempo, para aprender PhotoShop y otras cosas mas y asi poder crear esa bellisima web que era www.barbararamos.com)logico que tenia que pagar a Godady el servicio de RESTORE y esto me costo $incluyendo meses del domain y en dias estaria mi web de nuevo funcionando!
Tuve que pagar porq en medio de desespero no me qu
Its last time I using them host serviceGoDaddy service are rape offThey give me really limited space even did't have space for my wordpress theme I try to download, I have to call them about thatThen I start having trouble to using my plugins, they SSL service super expensive like 70$ a year, when in other services its 5$-10$I used free hosting service at 000webhost.com and I have more space and SSL was include freeSo I decide keep my domain name with GoDaddy, and change my hosting to other services much cheaper and more reliable where I don't have to call to customer support, I can just chat onlineSo I call those greedy b
s and guy on a phone tell me, Im out my refund window, so money I paid for hosting won't be refundWhat a Fu....ing assh..s I used them service like weeks and paid for a year aheadCharged me my money for nothing and don't refund my money back, also its call stealingThey doing f
ktup business, I would never will use this hosting service againThey have good domain names service I like it, but other think I had really negative experience work with themSo my advise do your research first, its much more better services then them
I placed an order for a back order for a domain that was being released to the public
the domain was available all day on 04/11/at around 9pm I decided to check to see if godaddy acquired this domain for me that I had an order in for them to do soIt was still available for anyone to purchase and acquire at around 9pm stilli joined another domain registrar and purchased the domain through another companyAt no point did Godaddy try to acquire this domain for me that I had paid them to do Needless to say i'm very disappointed with Godaddy! The only reason that I can think of that they did not acquire this domain is that they were hoping another customer would come along and put in an order for it and force this domain name to auction thus resulting in more money for godaddy!
My credit card was billed in an auto-renewal for services When I noticed it on my credit card statement, I contacted them regarding the issue I was informed that they have a day refund policy on auto-renewals, and that it had in fact been days Yes that is correct day extra and they would do NOTHING to help me, they were content to just take my money, I have no need nor want of their product anymoreand now i'm out my money too as I have contacted my credit card company and they have concluded I guess, that I owe them as they have once again charged me the total after removing it during "investigation." If it had been months or something like that I could see their point, but really one day over and no help I tried climbing the ladder, but I was told "The managers have no power and they just do what we say anyways" The final representative I spoke with (supposedly a supervisor) proceeded to tell me that he was much more responsible than I am as he would certainly ha
Have contacted Godaddy times to resolve this issue and them and their people our impeded our business
I have updated contact info times and have to wait days to complete for it never to be done
In the meantime we are paying and billed twice for services and can not switch to company bc they are intentionally blocking! Going on for one month and multiple times we jumped through their hoops only back at step one again and again four times
I Purchased a 3yr shared hosting from Godaddy, days ago I started having a problem accessing my shared folder, after a ton of research, I seek the support of a Microsoft networking engineer, he pointed out that the issue was a packet being dropped before it reached the server hosted on godaddy
I called Godaddy (Secureserver.net) customer while Microsoft was on hold and I spoke to JillP, I then told her what the issue was, she said that since we manage the server hardware, there is nothing she can doIf's this is a VPS(Virtual Server) how do we manage the hardware? to continueshe put me on hold and said she will go and ask the server department, she came back and said that they were no issuesI spoke to sonicWALL and Microsoft engineers both are saying that packets are being dropped before it reached the virtual server
I bought a domain in Go Daddy and it was renewed automatically; but after I pay, I have not been able to enter the webThey redirected me but after they enter the web they tell me that I have to pay again
We had an automated renewal for SSL for several of our domains, including *** and ***Somehow, the SSL was turned off and no longer functioning as of last weekGoDaddy claimed it was a “glitch” in their system when we spoke with them on the phone (they refuse to have this in writing)
We were then subsequently told by *** *** and Sales & Support that for five websites, the transfer from VPS to cPanel Ultimate shared hosting would be $99.99, which we paid today, and confirmed with the last support person on the phoneAfter taking our money he then said he needed to check again because he was not sureWe then proceeded to double-check by calling *** *** at GoDaddyWe repeatedly told your staff that we have websites in our VPS and he kept saying that yes, it will be $to transfer them allAfter he got our money, all of a sudden we were told this is not the caseInstead, we were given another storyThat would have to pay $
I have had domain registration and web-hosting with GoDaddy for years It was originally a gift from my mother, and in auto-renewal had her credit card information Since it has been so long we both had forgotten about it and when it renewed in February she got her credit card bill and called to have the charges reversed GoDaddy sent me an email and I sheepishly went in and entered my own information and then paid for the domain and hostingAfter that Godaddy released the original disputed amount back to my mom's credit card company and marked my account "suspended" I spent an hour with customer support this morning and in the end was told to call billingYou can clearly see in my account where it was paid the second time, when the client services associate asked billing why didn't someone take that moment to clear that up? Why do I have to spend more of my time on the phone with billing as well? I am not okay with this and I will never, ever, do business with GoDaddy again
As a very long time customer of GoDaddy I am very irritated to learn over the phone that cancellations of services no longer results in a refund for unused portions of the service
Apparently this was recently modified so that no refund on unused portions of service past daysGoDaddy pushes the employees to renew servicesI didnt mind renewing, I knew I could cancel and be reimbursed for unused postions of serviceDue to continued declining of my hosting and the continuation of email and website hacking Ive changed my hosting company
I would like a refund on all unused services that I have paid for and the reasons for this several
These were refundable when I paid for them
I wasnt notified that these would no longer be refundable
I am moving due to quality controlMy Go Daddy service has deterioated for years including customer service, customer service rep knowledge, website hosting issues, email issues and more
It takes a lot for a long term client to
I was online at https://www.godaddy.com/ and tried Chat session
I asked to rename domain names and I said both domain names
The person or software running the chat session asked like that would happen as I asked
What actually happened was I was charged $ and other domain names, that were not due to be renamed until this coming April, were renewed
When I saw this had happened, I charged my phone and called Godaddy at (*** *** to talk to a person about this
I could not get the money refunded
And when I tried to renew the domain names I need to renew, my bank card was declined
We mistakenly renewed a 3yr term instead of a 1yr term with GoDaddy and have been very dissatisfied with their web builder and most importantly, their lack of customer serviceI've called twice to resolve the issue and was told I'd receive a call backI did not, so I called againThis time, they lied and said the manager had left a voicemail on my phone after the first callThis is untrueNow, I'm waiting for a call back, but imagine I will not receive one and they will falsify their records to state they attempted to contact meWhat poor customer service! All we want is to change our 3yr renewal to a 1yr renewal as we had done every year since now and then cancel our renewals as soon as possibleWe cannot waste anymore money with this company
In March of I upgrade my website to use wordpressAt the time of the purchase I was informed by the customer service rep that I would get a full refund of remaining funds from my previous purchase In April I updated my website and informed Go Daddy requesting my refund
I was told that I would not get a refund due to exceeding my window At no time during my upgrade purchase was I informed that I was in a window