Godaddy.com sold us a faulty program that never worked correctly (constantly having to call for assistance for email to work, logins to work, basically officeto work) I renewed the subscription bc I was told I'm unable to save my email domain, I worked with the sales person and he only renewed one out of the emails we have after I specifically said to RENEW MY SUBSCRIPTION! Then I was told I could go to microsoft but they would charge me times as much (lie - it's actually $less what godaddy charges) After many phone calls I was told by Chris RCrates they could no longer refund us (it's past the refund date) and he couldn't get me to a supervisor so I "am lucky" that all my computers were't down HUH??? Godaddy.com is full of sales people who don't care about their service only their commissions Godaddy.com is a middle con man that scams clients out of just enough money a year that they won't end up in court over it
Website builder is forced on you when you purchase your account, then a year later they charge you dollars per website you haveThis horrible department wouldn't refund me after day outside their day refund policy that they recently changed from daysAfter arguing with chat to get me a manager for an hour they finally sent me to one who decided to just ignore my complaint and not help me in anyway shape or formI am now out dollars because this company scams the people who trust them for their hostingNEVER USE GODADDY!
I setup an account in and set it so that it would not renew automaticallyThis account was never used, not onceIn August of a representative from GoDaddy called me directly and asked if I would like to renewI told them no I do not want the renewal and if they had any further questions they could call my husbandFast forward to today, my husband is doing our taxes and notices that GoDaddy went ahead and charged me over $regardless of my telling them NO do not renewWhen we contacted GoDaddy they refused to do anything about this other than turn off an auto renew that was obviously never on to begin withI called AMEX and they also told it as terrible as this company is that they could not dispute because it was over months since the chargeThis is nothing less than theft and this company is committing FRAUD
I paid for an upgraded service under my website builder plan, for a website under my name, and under my husbands account as well...for our websitesI was with the builder personal, and upgraded to the business Plus
Articles online on the GoDaddy site state the website builder individual plans in specific detail, in columns, for comparison
I chose to upgrade to the Business Plus Pl;an, because it states it includes the SSL certificate
Every other feature listed, is also now included for my use So I assumed I had the SSL certificate too Well, now the customer service toeam is trying to go back on this deal, and say this is for new plans It does not state this is for new plans only and I have printed the article The article gives a comparison of each plan, and nowhere on the page does it state that this doesn't include certain purchases, time frames, or accounts
The Business plus column includes audio, a blog, custom forms, email, facebbok and tiwtter, favic
I have used go daddy last years with no issues at all.As most companies as they grow their service drops .Today I received a call from them and never before they wanted to verify a purchase buying hosting for years.It was not meOf over he said maybe someone from my office did no true.Then he said maybe hacked my go daddy account was not really getting the answer sensed some reservation as they really didn't want to tell me I figured for sure they were hacked and did not want to get in the press not yeti finally kept trying to drag answer out of him for minutes I said you have no clue had access or how they login etc.he finally only then at minutes of games said it was overseasHe suggested to change my email he said he could not help so then he transferred me to the so called departmentto handle Then I told this guy what happened because the other guy for some reason didn't tell him so I guess they wanted to put me through another minutes.However after min
I called spoke to a customer service representative on Oct 2, regarding recent charges to my credit cardIt was explained hey were annual renewal fees on my productsAgreeing, I explained there were products that were never utilized in the years that I had been paying them and wanted to cancel those specificallyThe representative agreed and stated he would proceed cancelling those specific products and issue two credits back to my credit cardOne for $and the other for $I only received the crew under for the $I called godaddy back to inform and was told on their end it shows up as both being refunded and I need to contact my credit card companyI called my credit card company and gave them the amount of $and reference number and explained that It was supposed to have refunded back per godaddy on Sept24thThe refund for that amount never came throughI was advised to wait business days to see if the refund would push throughIt never
I purchased a domain name "innoventscience.com" on January 12, and paid by my bank debit cardGodadday's employeed charged to my debit card and fraudulently assigned that domain name to a fictions personThis is a mailfraud and wirefraud by Godaddy Before I sue Godaddy for fraud, I like to see if they will deliver the domain name I purchase
Hello
I had a old account which had domain hosted through Godaddy.com and I totally forgot about itIt used for one of my old clientsSuddenly I saw a charge in my credit and I checked with Godaddy and they digged and found it's old account under my name and it had domain with auto renewalMy card was there but fortunately it's expiredThey charged my old expired card for the auto renewalHow can they charge my old card with expired date and addresssThat's in correct and I tried to tell them that account is old and refundThey refused it
Account #***
I was billed on my credit card for a "Get Found" product offered by GoDaddy I only tried out the "Free version" of this product on their site, and then was auto-billed for this without being notified prior to the billing, or being informed while using the free version that I would be billed
I called the GoDaddy customer support and was on the phone for approximately minutes I spoke to the customer service rep whose name is "Joheb" He kept indicating he was trying to get me a "refund" for this but I explained I never indicated I wanted to purchase it He spoke to his supervisor "Talia" who denied my request to have the amount given back to my credit card
In my opinion, this is a really bad business practice They promoted using their free "Get found" package, and then didn't know inform me (on the screen), or via email about the auto-billing The customer service rep "Joheb" confirmed that GoDaddy did not email me or notify me about the auto-billing
I have many
I called GODaddy to obtain a web page domain September 22, and paid $and was told by the representative that it was a year prescription that I cancelled via the telephone with a representative in August of this year A GoDaddy representative called me today and I had informed him I was not interested in there products and in August when I cancelled my prescription I requested to take my number off of there soliciting list and informed I never used the services that I paid for due to there website was not user friendly and constantly would freezeThe representative then told me that they auto renewed the prescription and my debit card was charged $on September 23, I am requesting a full refund due to I never authorized GODaddy to take any money from my account, the prescription was cancelled and I never agreed to an auto renewalCr ***
My partner had a website hosted by GoDaddy
He died last October They helped themselves to another payment for this year, will not repay it, and to add insult to injury send me chirpy emails about how well it is doing
I tried phoning them, the young child that answered the phone said they had never had a customer die on them before, did not know what to do
Do not deal with them, run screaming if they suggest doing business with you, they are not capable people
I requested a refund I called to follow up, and they said it had been refunded to the card on file on 1/12/ If it was rejected for any reason, a check would be mailed out The refund did not hit any of my bank accounts I called back and they said I would have to have my bank call them I went to Wells Fargo and had a banker phone them The Go Daddy rep could not research anything or transfer me to accounting or a supervisor and determine where my $was and when I would receive it I did not receive an email about the refund until 1/ I have filled out their survey requesting a response and also emailed customer service requesting an update on when I would receive my funds My complaint is their inability to research the funds with my bank, and give me an appropriate response on the status of my refund
Godaddy involved itself in the ongoing abuse of my websites , *** , *** and *** My involvement with the Internet is being suppressed by some webhosts sabotaging my websites or trying to censure and keep them from the webGodaddy is the registrar for my websites about of them and has the responsibility of maintaining them whenever I should decide to park them
I had a problem with Ahosting against whom I have filed a complaint , leaving my websites online with error messages to deliberately embarrass my company as I have a small business also associated with them I first contacted GoDaddy on Friday April , so that I could change the DNS on the websites and park them immediately so as remove the "downtime" on my websites That would give me time to do whatever was necessary to restructure my websites to avoid further embarrassment and inconvenience In stead of resolving the change in DNS in a reasonable
Already filed a complaint Complaint ID #*** but Revdex.com and GoDaddy didn't listen
Issue is they send receipt for billing then a week later send a product failed billing notice on $auto renew
This payment is appearing on my credit every month
It is an issue with GoDaddy billing or Chase bank, but NOT WITH ME
And Likely with GoDaddy billing
GoDaddy then takes down your website after ***days***
GoDaddy did not provide a link to the terms and conditions or proof that I have read and accepted them
GoDaddy provided no text alert message, or email with READ RECEIPT enabled stating website would be taken down
This happened months in a row, RECEIPT for services received
THEN PRODUCT FAILED BILLING RECEIVED a few days or week later
EACH MONTH the charge APPEARED ON MY CARD
so this became a STANDARD
I notified GoDaddy and they didn't believe me or didn't care
Instead they charged me $to get my website back and "DISCOUNTED" the website hostage t
GoDaddy sold me a faux website and did provide faux list of credentials to allow me to forward simple HTML packets of even the simplest of data to be published
Sales portended the following needed credentials to use FileZilla
host:
username: a0qh5sxcwsie
password: tj&db3Eg)*g0{O
This did not work and their tech support cld not provide help by way of providing me credntilas that would work
Indeed, tech support tried to convince me that I was in errorI tried and tried listening to their remedies for having provided me with bad logincredentials
I am and a retired CNN/TBS engineerI dealt with high-end PCs and since there was such of thing as a PCGoDaddy couldn't provide me with simple FileZilla login credentials and then attempted to say it was my fault as I repeatedly followed their incorrect instructions
I got my domain transferred to a wrong personAnd while transferring I was told in an e-mail by GoDaddy that "If for any reason this information is incorrect or you feel this change of registrant request was made in error, please contact us within days at [email protected]." You can see this here: ***
I upon noticing the error in transferring, instantly contacted them on the said email address to stop itYou can see my email here: ***But they returned to me with a TOTALLY unexpected and opposite response to what was stated in their emailYou can read their email below:
--------------------------
Support Staff Response
Hello ***,
We understand that you moved a domain to another account in errorUnfortunately, the Internet Corporation for Assigned Names and Numbers (ICANN) won’t allow registrars to get involved in domain agreementsWe know this may be frustrating, but at this point, our investigation is closed
What
My personal phone number and email address was shared with a large number of third party companies without my authorizationThese companies have been incessantly harassing me attempting to sell me services to accompany the website domains I had purchased
I was told that my server was reaching "end of life" even though I had just migrated onto it about years earlier, which I found to be inappropriate since it meant they put me onto an old server at the beginningWhen I told them it was nuts to make me migrate again, I then received an offer from GoDaddy's customer service telling me that they would refund a chunk of what I had been paying month-to-month and apply it towards a new server that was only going to run a fraction of what I had been paying (Just under $for years) which would actually leave me with a small refund that I could apply to other services that they offered (I've been with GoDaddy since the very early part of 2000, so I thought they were taking that into account I accepted the offer, and the customer service person set up a time to talk on the phone, saying that he had to read me a disclaimer Then, he didn't call at the appointed timeWhen I followed up, I was told that the offer wouldn't be honored b
I lost of my domain names because godaddy sent the renewal to the wrong emailnow they want to charge me $in redemption fees to get them backI been with the company for over yearshave other domains with them., as well as other servicesI was getting ready to begin web hosting with godaddy prior to thisThis was a matter of sending the invoice to the incorrect email on their part
Godaddy.com sold us a faulty program that never worked correctly (constantly having to call for assistance for email to work, logins to work, basically officeto work) I renewed the subscription bc I was told I'm unable to save my email domain, I worked with the sales person and he only renewed one out of the emails we have after I specifically said to RENEW MY SUBSCRIPTION! Then I was told I could go to microsoft but they would charge me times as much (lie - it's actually $less what godaddy charges) After many phone calls I was told by Chris RCrates they could no longer refund us (it's past the refund date) and he couldn't get me to a supervisor so I "am lucky" that all my computers were't down HUH??? Godaddy.com is full of sales people who don't care about their service only their commissions Godaddy.com is a middle con man that scams clients out of just enough money a year that they won't end up in court over it
Website builder is forced on you when you purchase your account, then a year later they charge you dollars per website you haveThis horrible department wouldn't refund me after day outside their day refund policy that they recently changed from daysAfter arguing with chat to get me a manager for an hour they finally sent me to one who decided to just ignore my complaint and not help me in anyway shape or formI am now out dollars because this company scams the people who trust them for their hostingNEVER USE GODADDY!
I setup an account in and set it so that it would not renew automaticallyThis account was never used, not onceIn August of a representative from GoDaddy called me directly and asked if I would like to renewI told them no I do not want the renewal and if they had any further questions they could call my husbandFast forward to today, my husband is doing our taxes and notices that GoDaddy went ahead and charged me over $regardless of my telling them NO do not renewWhen we contacted GoDaddy they refused to do anything about this other than turn off an auto renew that was obviously never on to begin withI called AMEX and they also told it as terrible as this company is that they could not dispute because it was over months since the chargeThis is nothing less than theft and this company is committing FRAUD
I paid for an upgraded service under my website builder plan, for a website under my name, and under my husbands account as well...for our websitesI was with the builder personal, and upgraded to the business Plus
Articles online on the GoDaddy site state the website builder individual plans in specific detail, in columns, for comparison
I chose to upgrade to the Business Plus Pl;an, because it states it includes the SSL certificate
Every other feature listed, is also now included for my use So I assumed I had the SSL certificate too Well, now the customer service toeam is trying to go back on this deal, and say this is for new plans It does not state this is for new plans only and I have printed the article The article gives a comparison of each plan, and nowhere on the page does it state that this doesn't include certain purchases, time frames, or accounts
The Business plus column includes audio, a blog, custom forms, email, facebbok and tiwtter, favic
I have used go daddy last years with no issues at all.As most companies as they grow their service drops .Today I received a call from them and never before they wanted to verify a purchase buying hosting for years.It was not meOf over he said maybe someone from my office did no true.Then he said maybe hacked my go daddy account was not really getting the answer sensed some reservation as they really didn't want to tell me I figured for sure they were hacked and did not want to get in the press not yeti finally kept trying to drag answer out of him for minutes I said you have no clue had access or how they login etc.he finally only then at minutes of games said it was overseasHe suggested to change my email he said he could not help so then he transferred me to the so called departmentto handle Then I told this guy what happened because the other guy for some reason didn't tell him so I guess they wanted to put me through another minutes.However after min
I called spoke to a customer service representative on Oct 2, regarding recent charges to my credit cardIt was explained hey were annual renewal fees on my productsAgreeing, I explained there were products that were never utilized in the years that I had been paying them and wanted to cancel those specificallyThe representative agreed and stated he would proceed cancelling those specific products and issue two credits back to my credit cardOne for $and the other for $I only received the crew under for the $I called godaddy back to inform and was told on their end it shows up as both being refunded and I need to contact my credit card companyI called my credit card company and gave them the amount of $and reference number and explained that It was supposed to have refunded back per godaddy on Sept24thThe refund for that amount never came throughI was advised to wait business days to see if the refund would push throughIt never
I purchased a domain name "innoventscience.com" on January 12, and paid by my bank debit cardGodadday's employeed charged to my debit card and fraudulently assigned that domain name to a fictions personThis is a mailfraud and wirefraud by Godaddy Before I sue Godaddy for fraud, I like to see if they will deliver the domain name I purchase
Email service has been unavailable for an entire day, causing significant damage to our business
Hello
I had a old account which had domain hosted through Godaddy.com and I totally forgot about itIt used for one of my old clientsSuddenly I saw a charge in my credit and I checked with Godaddy and they digged and found it's old account under my name and it had domain with auto renewalMy card was there but fortunately it's expiredThey charged my old expired card for the auto renewalHow can they charge my old card with expired date and addresssThat's in correct and I tried to tell them that account is old and refundThey refused it
Account #***
I was billed on my credit card for a "Get Found" product offered by GoDaddy I only tried out the "Free version" of this product on their site, and then was auto-billed for this without being notified prior to the billing, or being informed while using the free version that I would be billed
I called the GoDaddy customer support and was on the phone for approximately minutes I spoke to the customer service rep whose name is "Joheb" He kept indicating he was trying to get me a "refund" for this but I explained I never indicated I wanted to purchase it He spoke to his supervisor "Talia" who denied my request to have the amount given back to my credit card
In my opinion, this is a really bad business practice They promoted using their free "Get found" package, and then didn't know inform me (on the screen), or via email about the auto-billing The customer service rep "Joheb" confirmed that GoDaddy did not email me or notify me about the auto-billing
I have many
I called GODaddy to obtain a web page domain September 22, and paid $and was told by the representative that it was a year prescription that I cancelled via the telephone with a representative in August of this year A GoDaddy representative called me today and I had informed him I was not interested in there products and in August when I cancelled my prescription I requested to take my number off of there soliciting list and informed I never used the services that I paid for due to there website was not user friendly and constantly would freezeThe representative then told me that they auto renewed the prescription and my debit card was charged $on September 23, I am requesting a full refund due to I never authorized GODaddy to take any money from my account, the prescription was cancelled and I never agreed to an auto renewalC
r ***
My partner had a website hosted by GoDaddy
He died last October They helped themselves to another payment for this year, will not repay it, and to add insult to injury send me chirpy emails about how well it is doing
I tried phoning them, the young child that answered the phone said they had never had a customer die on them before, did not know what to do
Do not deal with them, run screaming if they suggest doing business with you, they are not capable people
I requested a refund I called to follow up, and they said it had been refunded to the card on file on 1/12/ If it was rejected for any reason, a check would be mailed out The refund did not hit any of my bank accounts I called back and they said I would have to have my bank call them I went to Wells Fargo and had a banker phone them The Go Daddy rep could not research anything or transfer me to accounting or a supervisor and determine where my $was and when I would receive it I did not receive an email about the refund until 1/ I have filled out their survey requesting a response and also emailed customer service requesting an update on when I would receive my funds My complaint is their inability to research the funds with my bank, and give me an appropriate response on the status of my refund
Godaddy involved itself in the ongoing abuse of my websites , *** , *** and *** My involvement with the Internet is being suppressed by some webhosts sabotaging my websites or trying to censure and keep them from the webGodaddy is the registrar for my websites about of them and has the responsibility of maintaining them whenever I should decide to park them
I had a problem with Ahosting against whom I have filed a complaint , leaving my websites online with error messages to deliberately embarrass my company as I have a small business also associated with them I first contacted GoDaddy on Friday April , so that I could change the DNS on the websites and park them immediately so as remove the "downtime" on my websites That would give me time to do whatever was necessary to restructure my websites to avoid further embarrassment and inconvenience In stead of resolving the change in DNS in a reasonable
Already filed a complaint Complaint ID #*** but Revdex.com and GoDaddy didn't listen
Issue is they send receipt for billing then a week later send a product failed billing notice on $auto renew
This payment is appearing on my credit every month
It is an issue with GoDaddy billing or Chase bank, but NOT WITH ME
And Likely with GoDaddy billing
GoDaddy then takes down your website after ***days***
GoDaddy did not provide a link to the terms and conditions or proof that I have read and accepted them
GoDaddy provided no text alert message, or email with READ RECEIPT enabled stating website would be taken down
This happened months in a row, RECEIPT for services received
THEN PRODUCT FAILED BILLING RECEIVED a few days or week later
EACH MONTH the charge APPEARED ON MY CARD
so this became a STANDARD
I notified GoDaddy and they didn't believe me or didn't care
Instead they charged me $to get my website back and "DISCOUNTED" the website hostage t
GoDaddy sold me a faux website and did provide faux list of credentials to allow me to forward simple HTML packets of even the simplest of data to be published
Sales portended the following needed credentials to use FileZilla
host:
username: a0qh5sxcwsie
password: tj&db3Eg)*g0{O
This did not work and their tech support cld not provide help by way of providing me credntilas that would work
Indeed, tech support tried to convince me that I was in errorI tried and tried listening to their remedies for having provided me with bad logincredentials
I am and a retired CNN/TBS engineerI dealt with high-end PCs and since there was such of thing as a PCGoDaddy couldn't provide me with simple FileZilla login credentials and then attempted to say it was my fault as I repeatedly followed their incorrect instructions
I got my domain transferred to a wrong personAnd while transferring I was told in an e-mail by GoDaddy that "If for any reason this information is incorrect or you feel this change of registrant request was made in error, please contact us within days at [email protected]." You can see this here: ***
I upon noticing the error in transferring, instantly contacted them on the said email address to stop itYou can see my email here: ***But they returned to me with a TOTALLY unexpected and opposite response to what was stated in their emailYou can read their email below:
--------------------------
Support Staff Response
Hello ***,
We understand that you moved a domain to another account in errorUnfortunately, the Internet Corporation for Assigned Names and Numbers (ICANN) won’t allow registrars to get involved in domain agreementsWe know this may be frustrating, but at this point, our investigation is closed
What
My personal phone number and email address was shared with a large number of third party companies without my authorizationThese companies have been incessantly harassing me attempting to sell me services to accompany the website domains I had purchased
I was told that my server was reaching "end of life" even though I had just migrated onto it about years earlier, which I found to be inappropriate since it meant they put me onto an old server at the beginningWhen I told them it was nuts to make me migrate again, I then received an offer from GoDaddy's customer service telling me that they would refund a chunk of what I had been paying month-to-month and apply it towards a new server that was only going to run a fraction of what I had been paying (Just under $for years) which would actually leave me with a small refund that I could apply to other services that they offered (I've been with GoDaddy since the very early part of 2000, so I thought they were taking that into account I accepted the offer, and the customer service person set up a time to talk on the phone, saying that he had to read me a disclaimer Then, he didn't call at the appointed timeWhen I followed up, I was told that the offer wouldn't be honored b
I lost of my domain names because godaddy sent the renewal to the wrong emailnow they want to charge me $in redemption fees to get them backI been with the company for over yearshave other domains with them., as well as other servicesI was getting ready to begin web hosting with godaddy prior to thisThis was a matter of sending the invoice to the incorrect email on their part