Godaddy.com automatically renewed a domain name sollertiatech.com (account # ***) and charged me $USwithout my authorizationI tried to solve get refund for the fee but they refused to do so
Go Daddy is refusing to grant me access to my Google Plus Page that they created for my businessI utilized the Go Daddy "Get Found" service to set up my google plus page, and I have been unable to gain access to the page to fix errors that were made
I have sent emails I have called customer service and noone will give me the username and password to my google plus pageRight now there are a few mistakes that I have attempted to correct through the Get Found service and none of them have been correctedFor example my hours of business are incorrectCustomers service directed me to a set of instructions, to have me request to be a manager of my own pageSo they are essentially telling me they set up a Google Plus page for me in my business name and I can't have access to it, I can only submit a request to be added as a manager
I have had clients find me on Yelp and say that they were confused by my google plus listingRight now my google plus page shows I have 3,views wi
After not using Godaddy's service for over months they charged me a renewal fee, and when I attempted to
1) Disable autorenewal or remove my credit card the site would not allow me to do so
2) When I called to file a complaint with the company they had multiple challenge questions to actually get to a live person where I needed to know a random customer #, a call in pin,
3) The did remove autorenewal from my account
3) After talking to the support person and their manager they refused to refund any of their fees and further the manager at godaddy refused to provide me a name for himself or his manager They also refused to allow me to record the call
Go Daddy does not care about their customersRead their policies carefully before you pay your hard earned dollars for future services in advanceYou are basically at their mercy and do not get any refund if they are not able to provide any service or if you want to move your account somewhere else
I have reported numerous cases of malware hosted on GoDaddy servers, which also include trademark and copyright infringementDespite numerous emails, tweets and submissions through their contact form, GoDaddy have neither responded nor have they removed malware from their servers
I have been with been a customer of Godaddy since 2001!! I remember when their customer service was top notch and they did try to give you their best serviceThe past few months I have noticed a decrease in fair serviceGetting good service is so inconsistent with Godaddy these daysI spent over hours trying to migrate a site from SiteGround to GodaddyGodaddy sent me videos and information on how to do it, however when I followed step by step instructions it still failedThey suggested that I pay for a migration at $to get my site transferredI purchased their migrationLater after they said "migration is complete", the site looks nothing like it use to look likeI called to complain and they said "Migration is only to migrate the contents (files)"Then they told me that by purchasing the migration, I agreed to the AS IS NO GUARANTEES policy in their fine printThis is what an actual Supervisor told meHe told me,"You have two options": A"Pay for the premium service" OR B"Do the work yourself"The simple effort of taking my files that I zipped to them and putting them into my account is pretty much the same place I was to begin with
Here is a great analogy of their service that they provided:
Let's say your cars transmission messed up so you call a tow truck to pick up your carYou watch the car being carried away by the tow truckWhen the car arrives, it is in a thousand piecesThe tow truck driver says,"I got your car back to you, there were no guarantees that it would arrive in one piece and there are no refunds"Next he tells you that he can put it back together for a "PREMIUM SERVICE CHARGE (godaddy)"I don't know about you but this should be illegal, no matter how many pages of fine print you want to hide behind
I recently initiated a transfer to move of our companies' domain addresses away from GoDaddy after their prices for renewal were simply no longer cost effective to continue using them as our domain host
The process for transferring these away from GoDaddy is already complex in nature, creating a chilling effect for the end use like myselfDuring this process, authorization codes are issued by GoDaddy that are necessary for the new domain provider to have in order to transfer the domainsThey're emailed to the address on file
After days of not receiving the codes, I inquired with GoDaddy, only to find that the email address associated with the these domains were incorrectMyself, nor anyone at my company changed these email addresses and the CS agent at GoDaddy told me that If I change them there would be a 60-day lock applied to the domains, preventing me from moving themAgain, another chilling effect
After complaining to the CS representative about the issue, s
A friend set up my website and suggested I use someone such as GoDaddy as a host I checked with GoDaddy The GoDaddy representative assured me they could support my WordPress program In fact, they were unable to support WP nor help with even small tasks such as photo importing I tried several (at least four times) with different 'technical advisors' to no avail I went to the WP 'help' site There my problem was instantly resolved They showed me how and this really upset me discovering how simple the task was Yet, GoDaddy failed at the simplest of tasks I asked for reimbursement of the unused portion of my pre-paid fees GoDaddy refused with the absurd reason that I had to request this within days No way to know in that short a time GoDaddy is, in my view, a sham!
I had Linux hosting through godaddy for my business website I renewed in January By March it no longer would load when the address was typed in I called godaddy and was told there were corrupt files in the data and they were deleting them The problem should be resolved it was not I then spent hours through online support and was told it was my issues and I needed a new templateI purchased a new template and it still did not workContacted godaddy again for hoursThey were adamant it was an issue with the templateCalled the template company and they told me exactly what to say to godaddy When I called for the fourth time they finally admitted their server was old and dyingIt wasn't anything to do with the old or new templateI was told they could not just switch me to a working serverI had to go in and back up files Then request that SSL be enabledI started the process days later the files were not able to be deleted and I had to call yet again
I've been a customer for years and have paid to use the email and web hosting services I recently found that 30% of all of my emails were not being received or sent out I spoke with customer service on numerous occasions as well as other users experiencing the issue on the community forum and offline
Customer support said that the emails were being held on their service and there is no explanation as to why they weren't being sent out Godaddy didn't report that these emails were being held and their service noted that they had been sent Other users have experienced the same exact issue and their response was to pay more to upgrade to the Office product They mentioned that their business class email is not reliable and should not be used for everyday email
I think it's unethical for a company to withhold emails without notifying the customer Telling the customer that these emails were sent out when they actually weren't is unacceptable and advertising Godaddy advertises the reliability of their email service and charges customer for these services This company is charging customers money for services that don't work
So I went on line to buy a few domain names from Go Daddy I successfully bought the domain names and proceeded to checkout All of a sudden "Free Trial buttons" appeared offering various services I inadvertently, click on these buttons About days later, I noticed on my bank account a charged from Go Daddy in the amount of $ Horrified, I immediately, call my bank to report that there was a fraudulent charge to my account The bank later reversed the charged later stating that Go Daddy had provided them with screen shots of my information for these products I advised the bank that I never received an itemized invoice from Go Daddy with these charges I telephone Go Daddy and they advised me that I had clicked on the Free trial buttons at least times, and I had to opt out after days and if I didn't there was a pre-checked box with automatic one year renewal once one failed to unchecked the box The problem with that explanation is there was no visible pre-chec
On March 21, I called GoDaddy for a domain registration and personal website The next day I began receiving spam emails, texts and phone calls on my cell phone Upon doing some research online, I found all of my personal information displayed on a site called "WhoIs" I immediately cancelled my domain name and website, but the harassing phone calls, texts and emails continued
Several phone calls to GoDaddy have not solved my issue I was never offered a privacy setting for my domain, and was never informed that my personal address would be displayed online for spammers to see My name, cell phone number and address are now publicly displayed on the web, and GoDaddy says I have to wait up to days for it to be removed Even if it's removed, the damage is already done I no longer feel safe, and am being harassed GoDaddy should be held liable for damages as a result of releasing this information
I signed up a year ago on godaddy.com I shortly called and canceled this last year and was told it had been canceled and no further charges would happenWell I've received chargesOne for $and one for and some changeThese charges are unauthorized and you were not authorized any longer to charge my credit cardThis is theft and needs to be reconciled immediately
I was charged for a year subscription to *** *** *** without authorizationGo-daddy claims they had phone authorization from my administrator, however my administrator denied the service and only authorized renewal of domain names onlyA representative of Go-daddy, without authorization, signed us up for a service we did not want or need as we have that service already for free through our internet provider Because I did not catch the financial transaction within days, Go-daddy refuses to refund Go-daddy has no proof of a name or authorization of that service as it was done with out authorization by one of their reps
I have been a customer for Godaddy since I have three web sites that were scheduled to renew automatically on the 1st week of every monthIn the 1st week of January for some reason the credit card in there system did not go through though I had sufficient balance in my card
They deleted all my web sites abruptly and cancelled my accountsI lost all my files and I spent over $for the site designs
They said they sent email notificationsThat is a lieThere emails system and the dash board they changed recently and that is why lots of old accounts got affected
They had my phone numberBefore canceling and deleting all the files why they did not send a text message at least
Needed to remove my saved CC details from my GoDaddy account - I cant run the risk of getting charged random 2ndary features that I never agreed to , which seems to be their MO
Anyways - this apparently is impossible to do , they literally hold your CC ransom
The only option they provide, is the cancel ALL your current products with NO refund - thats the only way they will relinquish YOUR Credit Card!
Un-ethical is an understatementThese practices are the reason why America is destined to failCorporate ss
I spoke with different people today, meaning I had to call in times, & over an hour of my time wastedEach time, I got different answers from different people about the pricing listed for Domain name renewals, with the 1st female repin accting sounding very much like I was bothering her with my questions, then I called back to speak to a different department & the 2nd female repsaying she was going to put me on hold when I asked for a supervisor because I was already disturbed by something she said about being overcharged last year, but then she hung up on me! This last guy Andrew is a real piece of work & should be FIRED! I want Go Daddy to pull the call & listen to how he spoke to me, how he treated me which was rude & completely disrespectful on so many levels...not to mention that I repeatedly ask for a supervisor which he never brought on the line, at one point telling me 'that was never gonna happen' & 'it's not my god given right to speak to a
On 3/2/my credit card was charged for an SSL certificate renewal Unfortunately, the charge went unnoticed until 5/2/ The certificate was originally purchased for a customer of ours many years ago on an account we don't control The certificate isn't in use any longer I called to request a refund and ask how the renewal even occurred because my credit card had expired in February of We don't own the account so there's no way the card expiration date had been updated I was told that their return policy doesn't extend beyond days and there was nothing they could do days is an unacceptable amount of time for a situation like this The majority of people won't notice an unexpected credit card charge until it appears on their statement nor will they realize that GoDaddy defaults everything to auto-renew I suspect GoDaddy is betting on this behavior While it may be stated in the small print of their T's and C's, it's a bit dishonest The return period fo
Godaddy.com automatically renewed a domain name sollertiatech.com (account # ***) and charged me $USwithout my authorizationI tried to solve get refund for the fee but they refused to do so
I am trying to get a hold of GoDaddy with no avail I don't have the money for the subscription, nor has it helped my business
Go Daddy is refusing to grant me access to my Google Plus Page that they created for my businessI utilized the Go Daddy "Get Found" service to set up my google plus page, and I have been unable to gain access to the page to fix errors that were made
I have sent emails I have called customer service and noone will give me the username and password to my google plus pageRight now there are a few mistakes that I have attempted to correct through the Get Found service and none of them have been correctedFor example my hours of business are incorrectCustomers service directed me to a set of instructions, to have me request to be a manager of my own pageSo they are essentially telling me they set up a Google Plus page for me in my business name and I can't have access to it, I can only submit a request to be added as a manager
I have had clients find me on Yelp and say that they were confused by my google plus listingRight now my google plus page shows I have 3,views wi
After not using Godaddy's service for over months they charged me a renewal fee, and when I attempted to
1) Disable autorenewal or remove my credit card the site would not allow me to do so
2) When I called to file a complaint with the company they had multiple challenge questions to actually get to a live person where I needed to know a random customer #, a call in pin,
3) The did remove autorenewal from my account
3) After talking to the support person and their manager they refused to refund any of their fees and further the manager at godaddy refused to provide me a name for himself or his manager They also refused to allow me to record the call
Go Daddy does not care about their customersRead their policies carefully before you pay your hard earned dollars for future services in advanceYou are basically at their mercy and do not get any refund if they are not able to provide any service or if you want to move your account somewhere else
I have reported numerous cases of malware hosted on GoDaddy servers, which also include trademark and copyright infringementDespite numerous emails, tweets and submissions through their contact form, GoDaddy have neither responded nor have they removed malware from their servers
I have been with been a customer of Godaddy since 2001!! I remember when their customer service was top notch and they did try to give you their best serviceThe past few months I have noticed a decrease in fair serviceGetting good service is so inconsistent with Godaddy these daysI spent over hours trying to migrate a site from SiteGround to GodaddyGodaddy sent me videos and information on how to do it, however when I followed step by step instructions it still failedThey suggested that I pay for a migration at $to get my site transferredI purchased their migrationLater after they said "migration is complete", the site looks nothing like it use to look likeI called to complain and they said "Migration is only to migrate the contents (files)"Then they told me that by purchasing the migration, I agreed to the AS IS NO GUARANTEES policy in their fine printThis is what an actual Supervisor told meHe told me,"You have two options": A"Pay for the premium service" OR B"Do the work yourself"The simple effort of taking my files that I zipped to them and putting them into my account is pretty much the same place I was to begin with
Here is a great analogy of their service that they provided:
Let's say your cars transmission messed up so you call a tow truck to pick up your carYou watch the car being carried away by the tow truckWhen the car arrives, it is in a thousand piecesThe tow truck driver says,"I got your car back to you, there were no guarantees that it would arrive in one piece and there are no refunds"Next he tells you that he can put it back together for a "PREMIUM SERVICE CHARGE (godaddy)"I don't know about you but this should be illegal, no matter how many pages of fine print you want to hide behind
I recently initiated a transfer to move of our companies' domain addresses away from GoDaddy after their prices for renewal were simply no longer cost effective to continue using them as our domain host
The process for transferring these away from GoDaddy is already complex in nature, creating a chilling effect for the end use like myselfDuring this process, authorization codes are issued by GoDaddy that are necessary for the new domain provider to have in order to transfer the domainsThey're emailed to the address on file
After days of not receiving the codes, I inquired with GoDaddy, only to find that the email address associated with the these domains were incorrectMyself, nor anyone at my company changed these email addresses and the CS agent at GoDaddy told me that If I change them there would be a 60-day lock applied to the domains, preventing me from moving themAgain, another chilling effect
After complaining to the CS representative about the issue, s
Utter scamContinues to charge me monthly regardless of notifying thenSO MUCH FOR FREE TRIALGO DADDY IS A SCAM !!!
A friend set up my website and suggested I use someone such as GoDaddy as a host I checked with GoDaddy The GoDaddy representative assured me they could support my WordPress program In fact, they were unable to support WP nor help with even small tasks such as photo importing I tried several (at least four times) with different 'technical advisors' to no avail I went to the WP 'help' site There my problem was instantly resolved They showed me how and this really upset me discovering how simple the task was Yet, GoDaddy failed at the simplest of tasks I asked for reimbursement of the unused portion of my pre-paid fees GoDaddy refused with the absurd reason that I had to request this within days No way to know in that short a time GoDaddy is, in my view, a sham!
I had Linux hosting through godaddy for my business website I renewed in January By March it no longer would load when the address was typed in I called godaddy and was told there were corrupt files in the data and they were deleting them The problem should be resolved it was not I then spent hours through online support and was told it was my issues and I needed a new templateI purchased a new template and it still did not workContacted godaddy again for hoursThey were adamant it was an issue with the templateCalled the template company and they told me exactly what to say to godaddy When I called for the fourth time they finally admitted their server was old and dyingIt wasn't anything to do with the old or new templateI was told they could not just switch me to a working serverI had to go in and back up files Then request that SSL be enabledI started the process days later the files were not able to be deleted and I had to call yet again
I've been a customer for years and have paid to use the email and web hosting services I recently found that 30% of all of my emails were not being received or sent out I spoke with customer service on numerous occasions as well as other users experiencing the issue on the community forum and offline
Customer support said that the emails were being held on their service and there is no explanation as to why they weren't being sent out Godaddy didn't report that these emails were being held and their service noted that they had been sent Other users have experienced the same exact issue and their response was to pay more to upgrade to the Office product They mentioned that their business class email is not reliable and should not be used for everyday email
I think it's unethical for a company to withhold emails without notifying the customer Telling the customer that these emails were sent out when they actually weren't is unacceptable and advertising Godaddy advertises the reliability of their email service and charges customer for these services This company is charging customers money for services that don't work
So I went on line to buy a few domain names from Go Daddy I successfully bought the domain names and proceeded to checkout All of a sudden "Free Trial buttons" appeared offering various services I inadvertently, click on these buttons About days later, I noticed on my bank account a charged from Go Daddy in the amount of $ Horrified, I immediately, call my bank to report that there was a fraudulent charge to my account The bank later reversed the charged later stating that Go Daddy had provided them with screen shots of my information for these products I advised the bank that I never received an itemized invoice from Go Daddy with these charges I telephone Go Daddy and they advised me that I had clicked on the Free trial buttons at least times, and I had to opt out after days and if I didn't there was a pre-checked box with automatic one year renewal once one failed to unchecked the box The problem with that explanation is there was no visible pre-chec
On March 21, I called GoDaddy for a domain registration and personal website The next day I began receiving spam emails, texts and phone calls on my cell phone Upon doing some research online, I found all of my personal information displayed on a site called "WhoIs" I immediately cancelled my domain name and website, but the harassing phone calls, texts and emails continued
Several phone calls to GoDaddy have not solved my issue I was never offered a privacy setting for my domain, and was never informed that my personal address would be displayed online for spammers to see My name, cell phone number and address are now publicly displayed on the web, and GoDaddy says I have to wait up to days for it to be removed Even if it's removed, the damage is already done I no longer feel safe, and am being harassed GoDaddy should be held liable for damages as a result of releasing this information
I signed up a year ago on godaddy.com I shortly called and canceled this last year and was told it had been canceled and no further charges would happenWell I've received chargesOne for $and one for and some changeThese charges are unauthorized and you were not authorized any longer to charge my credit cardThis is theft and needs to be reconciled immediately
I was charged for a year subscription to *** *** *** without authorizationGo-daddy claims they had phone authorization from my administrator, however my administrator denied the service and only authorized renewal of domain names onlyA representative of Go-daddy, without authorization, signed us up for a service we did not want or need as we have that service already for free through our internet provider Because I did not catch the financial transaction within days, Go-daddy refuses to refund Go-daddy has no proof of a name or authorization of that service as it was done with out authorization by one of their reps
I have been a customer for Godaddy since I have three web sites that were scheduled to renew automatically on the 1st week of every monthIn the 1st week of January for some reason the credit card in there system did not go through though I had sufficient balance in my card
They deleted all my web sites abruptly and cancelled my accountsI lost all my files and I spent over $for the site designs
They said they sent email notificationsThat is a lieThere emails system and the dash board they changed recently and that is why lots of old accounts got affected
They had my phone numberBefore canceling and deleting all the files why they did not send a text message at least
Needed to remove my saved CC details from my GoDaddy account - I cant run the risk of getting charged random 2ndary features that I never agreed to , which seems to be their MO
s
Anyways - this apparently is impossible to do , they literally hold your CC ransom
The only option they provide, is the cancel ALL your current products with NO refund - thats the only way they will relinquish YOUR Credit Card!
Un-ethical is an understatementThese practices are the reason why America is destined to failCorporate s
I spoke with different people today, meaning I had to call in times, & over an hour of my time wastedEach time, I got different answers from different people about the pricing listed for Domain name renewals, with the 1st female repin accting sounding very much like I was bothering her with my questions, then I called back to speak to a different department & the 2nd female repsaying she was going to put me on hold when I asked for a supervisor because I was already disturbed by something she said about being overcharged last year, but then she hung up on me! This last guy Andrew is a real piece of work & should be FIRED! I want Go Daddy to pull the call & listen to how he spoke to me, how he treated me which was rude & completely disrespectful on so many levels...not to mention that I repeatedly ask for a supervisor which he never brought on the line, at one point telling me 'that was never gonna happen' & 'it's not my god given right to speak to a
On 3/2/my credit card was charged for an SSL certificate renewal Unfortunately, the charge went unnoticed until 5/2/ The certificate was originally purchased for a customer of ours many years ago on an account we don't control The certificate isn't in use any longer I called to request a refund and ask how the renewal even occurred because my credit card had expired in February of We don't own the account so there's no way the card expiration date had been updated I was told that their return policy doesn't extend beyond days and there was nothing they could do days is an unacceptable amount of time for a situation like this The majority of people won't notice an unexpected credit card charge until it appears on their statement nor will they realize that GoDaddy defaults everything to auto-renew I suspect GoDaddy is betting on this behavior While it may be stated in the small print of their T's and C's, it's a bit dishonest The return period fo