I recently received a statement from my TD Bank *** *** for a charge of $from GoDaddy.com I did not authorize this charge which was for a defunct web domain name, and the *** *** expired in and I have not used the newer one that was sent to me Neither GoDaddy.com nor TD Bank has been able to resolve this to my satisfaction
Go daddy charged me annually services that I did not knowingly sign up for or approve to be chargedI was completely unaware of these services or chargesOn July I was charged $for add on servicesI did not notice these charges until September 24th, once I noticed the charges I called go daddy to request a refund and was told I was out of the window for a refundAfter speaking with a manager I was told that even a partial refund for the months that are not being used (since I was billed for a full year in advanced) was also not refundableBeing a fellow business owner I cannot for the life of me understand why a company finds it okay to not keep a customer money even after requesting cancellation and removal of services months in advance I am seeking help from Revdex.com to help with my request for refund for services that was not requested or rendered
I have been a GoDaddy customer years and just a few days ago was told that my website that I host with them was infected with malware--SURPRISE they offer a new service that supposedly removes the malware and protects against future attacks Three or four days and many tech support phone calls later--my word press files are GONE and I can no longer get into my hosting site to perform administrative duties, but they have ANOTHER premium service they can offer me to totally take care of the problem
They previously worked with me to get into my dashboard to at least deactivate some of my plug-ins but today and for the fourth time I am having the same technical issue
I believe THEY infected my sight to sell me the new service
I believe THEY are causing the issues that I continue to have as a result of purchasing these new products
They say that the malware caused the issue, but now---I don't believe that!
They never offer solutions for their so-called tech-sup
I contacted Go Daddy explaining that we were charged $for web domains we did not know we had by automatic renewal through our operating bank account last monthThe previous director of our chamber signed an agreement in for these domains with a year renewThat person left our organization years ago so we had no way of knowing about this agreementThe lady signing our chamber up for this agreement was Traci Norton, and the cr is ***Receipt number is *** for $We have cancelled these domains today and updated the previous director with my contact informationI am disappointed that Go Daddy would not work with us after such a long agreement that was paid in advanceI do not want our small town non profit paying for an unused domain for the next yearsI am asking that Go Daddy refund the *** *** ** *** $Thank you
I hosted my company website with Godaddy, I did not realize the account was not set to automatically renewThey sent me emails over the course of weeks, all of which fell into my Junk folder so I did not see themWithout any phone call (like the calls I get when they are selling me something or my domain is expiring) they proceeded to shut my website downWhen I called they said it would cost $to restore my website so I paid it, then they sent me an email that it was not possibleUnbeknownst to me as the rep did not warn me, that fee is non refundableSo then they proceed to tell me that they can manually "migrate" my website for me from my backup for $100, which I will also payI have yet to determine if this will actually work
I have an email address that comes with my account with GodaddyI have a customer who informed me today that she has tried a couple of times to email me and it keeps coming back, so I tried it and same thing with the same result....email doesn't work and I'M l LOSING WORK!!!!!Called Godaddy and was told there was a minute wait time, waited much longer with this very busy and inappropriate jazz music that seemed almost designed to infuriate you as you're on hold for way too longCall finally got dropped so decided that this may get their attention instead
I paid for years worth of services up front in September of The services were for Managed Wordpress hosting I paid for the highest, fastest, most expensive tier they offer Over the course of the next few months I spent many phone calls with GoDaddy trying to figure out why the service was significantly slower than it should be; each page load time was taking 5-second page load times GoDaddy kept saying there's nothing they can do, and that it was my fault the site was loading slowSo after getting nowhere I decided to try a different hosting company
I migrated the site, 100% as-is, no improvements to the site: onto the new hosting company's servers and immediately I was getting a significant increase in speed and performance The page load speeds were only 2-seconds I was super ecstatic
There is no literature in GoDaddy's refund policy regarding a multi-year plan They only talk about monthly plans (which are paid every month) and annual plans, wi
In April of I purchased a website redesign package from GoDaddy.com for $plus tax After months of back and forth with the "design team" I was unhappy with the process and results that I got I had called GoDaddy.com to ask for a refund and to take my business elsewhere at some point in June
On that call they requested one more shot to try and make it right I gave them that shot to get the site designed right They tried again, and I was still very unhappy with the result I went ahead and had them publish the site as is however since I already had lined up another designer to go in and change the design, and needed to get a site up that at least had relevant and accurate content While I was unhappy with the design, the content I did have control over vsmy prior site, this is why I went ahead and had the site published even though I was not happy
When GoDaddy published the site, our website was completely down for a few hours They did not let us know th
Godaddy involved itself in the ongoing abuse of my websites , *** , *** and *** My involvement with the Internet is being suppressed by some webhosts sabotaging my websites or trying to censure and keep them from the webGodaddy is the registrar for my websites about of them and has the responsibility of maintaining them whenever I should decide to park them
I had a problem with Ahosting against whom I have filed a complaint , leaving my websites online with error messages to deliberately embarrass my company as I have a small business also associated with them I first contacted GoDaddy on Friday April , so that I could change the DNS on the websites and park them immediately so as remove the "downtime" on my websites That would give me time to do whatever was necessary to restructure my websites to avoid further embarrassment and inconvenience In stead of resolving the change in DNS in a reasonable
Several months ago, GoDaddy automatically charged my credit card for a "renewal" that we did not want, and did not authorizeAfter calling and complaining, I explicitly stated that we are never to be charged automatically again, without authorization, for any product or renewalThen, just a few days ago, on July 7, 2017, They went ahead and again charged me, without prior authorization, for a product renewal that I did not wantWhen I called to complain, I was treated rudely by their customer service people who flat out refused to refund my money
One of the sites that you host, http://publicrecords.directory, is in violation of federal law for linking information about a federally protected personI am asking for your help in getting the site owners to stop linking this informationI look forward to your cooperation on this matter
Regards,
Chiu Law Esq
GoDaddy product sales promises 24/tech support and promises if GoDaddy isn’t able to fix the issue it will go directly to the source to get the answersGoDaddy LiesGoDaddy abandons it’s customers and misrepresents its support capibiliesShame on GoDaddy
Their web site *** lists my name and my address to the publicI have sent email to their support and called them to request to opt out my information off from their listingsHowever, they refusedtheir phone line never has people to answerI need to protect my privacy an safetyI am meeting serious problems that someone is stalking me
I recently purchased a domain *** from undeveloped and transferred that domain to GodaddyI received an email after transfer to Godaddy that the prior owner opted out of the 60-day lock so that I could transfer the domain out of GodaddyI went to transfer the domain to *** domains and I couldn't Godaddy locked the domain for days stating that the prior owner placed the domain on a 60-day lockThis is a lieI contacted the prior owner and they stated that the did NOT place the domain on a 60-day lock
Godaddy is the absolute worse company to deal withThey screw customers with upcharges for privacy and protection*** domains is way betterNever use Godaddy!
Purchased a few domain names and not happy with the recurring payment service for Godaddy and their productI realized someone was using my account and made these purchases! Everything is all about upselling and I can't navigate all the ads, so frustrating even logging into the website and doing anything with the domains that were purchased! This company is all about scamming people and selling and marketing, not about real serviceStop with all the ads and stop with auto-enroll and all those crappy TV ads with girls and focus on real service instead!
My domain showed as scheduled to renew on 06/14/ On 06/15/17, I checked and found that the charge had not processed and the domain still showed as having not been renewed To avoid a lapse in coverage I checked out using my shopping cart, which also showed the renewal as still due The charge then posted the following day, so I was charged twice for the same renewal The service rep who I initially spoke to was extremely reluctant to transfer me to a supervisor when asked The Supervisor, Chris in Billing, also refused to do anything to rectify the situation GoDaddy has lost a customer for a lifetime, as well as hosting, over a $renewal This is a predatory billing practice, and abysmal customer service
GoDaddy autorenewed a URL I ownedWithin hours of getting the auto-renewal I opened a customer service ticket telling them that I was not interested in owning the URL and to refund me in the full amountHowever, since the URL ended in '.CO' according to GoDaddy policy they cannot offer ANY refunds for auto-renewals
I argued with the customer service rep for ~hour on this topic to no avail
So then I deleted the URL entirely from my account hoping that would move them alongStill nothing
GoDaddy is a scam - as soon as you buy a URL they turn on auto-renew and will charge you 10x the original price of the URL and then refuse to refund you
Dedicated IPsI have been getting charged for Dedicated Ips , but there is NO clear way to see what I have and what they are applied to
Since GDs accounting for Dedicated IPs is horrific and an investigation should be startedThis could be a SCAM!
I called in for email settings to connect a new computer to email
I was advised of a new and better email plan
To get there I had to upgrade to a intermediate plan (POP to IMAP), and was told to not use till it was then upgraded from IMAP to ExchangeI complied
Following the conversion period, the representative (tyler) said the conversion was taking longer than expected (he said I had a lot of data to move) But said to begin using the service and later the rest of the data would complete movingNo data was ever moved, and subsequent attempts to work with Tech Support (at Tylers request) were unsuccessfulThey believe there was never any email to migrate (contrary to what Tyler said)
Nick said to do a day restore, and if that fails then a day restore with DNS
Sean (July 13) says a day restore with DNS wond help, and during that time frame email received will be lost (which is opposite the answer I got from nick when asking the same question)
No consistance be
I recently received a statement from my TD Bank *** *** for a charge of $from GoDaddy.com I did not authorize this charge which was for a defunct web domain name, and the *** *** expired in and I have not used the newer one that was sent to me Neither GoDaddy.com nor TD Bank has been able to resolve this to my satisfaction
Go daddy charged me annually services that I did not knowingly sign up for or approve to be chargedI was completely unaware of these services or chargesOn July I was charged $for add on servicesI did not notice these charges until September 24th, once I noticed the charges I called go daddy to request a refund and was told I was out of the window for a refundAfter speaking with a manager I was told that even a partial refund for the months that are not being used (since I was billed for a full year in advanced) was also not refundableBeing a fellow business owner I cannot for the life of me understand why a company finds it okay to not keep a customer money even after requesting cancellation and removal of services months in advance I am seeking help from Revdex.com to help with my request for refund for services that was not requested or rendered
I have been a GoDaddy customer years and just a few days ago was told that my website that I host with them was infected with malware--SURPRISE they offer a new service that supposedly removes the malware and protects against future attacks Three or four days and many tech support phone calls later--my word press files are GONE and I can no longer get into my hosting site to perform administrative duties, but they have ANOTHER premium service they can offer me to totally take care of the problem
They previously worked with me to get into my dashboard to at least deactivate some of my plug-ins but today and for the fourth time I am having the same technical issue
I believe THEY infected my sight to sell me the new service
I believe THEY are causing the issues that I continue to have as a result of purchasing these new products
They say that the malware caused the issue, but now---I don't believe that!
They never offer solutions for their so-called tech-sup
I contacted Go Daddy explaining that we were charged $for web domains we did not know we had by automatic renewal through our operating bank account last monthThe previous director of our chamber signed an agreement in for these domains with a year renewThat person left our organization years ago so we had no way of knowing about this agreementThe lady signing our chamber up for this agreement was Traci Norton, and the c
r is ***Receipt number is *** for $We have cancelled these domains today and updated the previous director with my contact informationI am disappointed that Go Daddy would not work with us after such a long agreement that was paid in advanceI do not want our small town non profit paying for an unused domain for the next yearsI am asking that Go Daddy refund the *** *** ** *** $Thank you
I hosted my company website with Godaddy, I did not realize the account was not set to automatically renewThey sent me emails over the course of weeks, all of which fell into my Junk folder so I did not see themWithout any phone call (like the calls I get when they are selling me something or my domain is expiring) they proceeded to shut my website downWhen I called they said it would cost $to restore my website so I paid it, then they sent me an email that it was not possibleUnbeknownst to me as the rep did not warn me, that fee is non refundableSo then they proceed to tell me that they can manually "migrate" my website for me from my backup for $100, which I will also payI have yet to determine if this will actually work
I have an email address that comes with my account with GodaddyI have a customer who informed me today that she has tried a couple of times to email me and it keeps coming back, so I tried it and same thing with the same result....email doesn't work and I'M l LOSING WORK!!!!!Called Godaddy and was told there was a minute wait time, waited much longer with this very busy and inappropriate jazz music that seemed almost designed to infuriate you as you're on hold for way too longCall finally got dropped so decided that this may get their attention instead
I paid for years worth of services up front in September of The services were for Managed Wordpress hosting I paid for the highest, fastest, most expensive tier they offer Over the course of the next few months I spent many phone calls with GoDaddy trying to figure out why the service was significantly slower than it should be; each page load time was taking 5-second page load times GoDaddy kept saying there's nothing they can do, and that it was my fault the site was loading slowSo after getting nowhere I decided to try a different hosting company
I migrated the site, 100% as-is, no improvements to the site: onto the new hosting company's servers and immediately I was getting a significant increase in speed and performance The page load speeds were only 2-seconds I was super ecstatic
There is no literature in GoDaddy's refund policy regarding a multi-year plan They only talk about monthly plans (which are paid every month) and annual plans, wi
In April of I purchased a website redesign package from GoDaddy.com for $plus tax After months of back and forth with the "design team" I was unhappy with the process and results that I got I had called GoDaddy.com to ask for a refund and to take my business elsewhere at some point in June
On that call they requested one more shot to try and make it right I gave them that shot to get the site designed right They tried again, and I was still very unhappy with the result I went ahead and had them publish the site as is however since I already had lined up another designer to go in and change the design, and needed to get a site up that at least had relevant and accurate content While I was unhappy with the design, the content I did have control over vsmy prior site, this is why I went ahead and had the site published even though I was not happy
When GoDaddy published the site, our website was completely down for a few hours They did not let us know th
Godaddy involved itself in the ongoing abuse of my websites , *** , *** and *** My involvement with the Internet is being suppressed by some webhosts sabotaging my websites or trying to censure and keep them from the webGodaddy is the registrar for my websites about of them and has the responsibility of maintaining them whenever I should decide to park them
I had a problem with Ahosting against whom I have filed a complaint , leaving my websites online with error messages to deliberately embarrass my company as I have a small business also associated with them I first contacted GoDaddy on Friday April , so that I could change the DNS on the websites and park them immediately so as remove the "downtime" on my websites That would give me time to do whatever was necessary to restructure my websites to avoid further embarrassment and inconvenience In stead of resolving the change in DNS in a reasonable
Several months ago, GoDaddy automatically charged my credit card for a "renewal" that we did not want, and did not authorizeAfter calling and complaining, I explicitly stated that we are never to be charged automatically again, without authorization, for any product or renewalThen, just a few days ago, on July 7, 2017, They went ahead and again charged me, without prior authorization, for a product renewal that I did not wantWhen I called to complain, I was treated rudely by their customer service people who flat out refused to refund my money
One of the sites that you host, http://publicrecords.directory, is in violation of federal law for linking information about a federally protected personI am asking for your help in getting the site owners to stop linking this informationI look forward to your cooperation on this matter
Regards,
Chiu Law Esq
GoDaddy product sales promises 24/tech support and promises if GoDaddy isn’t able to fix the issue it will go directly to the source to get the answersGoDaddy LiesGoDaddy abandons it’s customers and misrepresents its support capibiliesShame on GoDaddy
Their web site *** lists my name and my address to the publicI have sent email to their support and called them to request to opt out my information off from their listingsHowever, they refusedtheir phone line never has people to answerI need to protect my privacy an safetyI am meeting serious problems that someone is stalking me
I recently purchased a domain *** from undeveloped and transferred that domain to GodaddyI received an email after transfer to Godaddy that the prior owner opted out of the 60-day lock so that I could transfer the domain out of GodaddyI went to transfer the domain to *** domains and I couldn't Godaddy locked the domain for days stating that the prior owner placed the domain on a 60-day lockThis is a lieI contacted the prior owner and they stated that the did NOT place the domain on a 60-day lock
Godaddy is the absolute worse company to deal withThey screw customers with upcharges for privacy and protection*** domains is way betterNever use Godaddy!
Purchased a few domain names and not happy with the recurring payment service for Godaddy and their productI realized someone was using my account and made these purchases! Everything is all about upselling and I can't navigate all the ads, so frustrating even logging into the website and doing anything with the domains that were purchased! This company is all about scamming people and selling and marketing, not about real serviceStop with all the ads and stop with auto-enroll and all those crappy TV ads with girls and focus on real service instead!
My domain showed as scheduled to renew on 06/14/ On 06/15/17, I checked and found that the charge had not processed and the domain still showed as having not been renewed To avoid a lapse in coverage I checked out using my shopping cart, which also showed the renewal as still due The charge then posted the following day, so I was charged twice for the same renewal The service rep who I initially spoke to was extremely reluctant to transfer me to a supervisor when asked The Supervisor, Chris in Billing, also refused to do anything to rectify the situation GoDaddy has lost a customer for a lifetime, as well as hosting, over a $renewal This is a predatory billing practice, and abysmal customer service
GoDaddy autorenewed a URL I ownedWithin hours of getting the auto-renewal I opened a customer service ticket telling them that I was not interested in owning the URL and to refund me in the full amountHowever, since the URL ended in '.CO' according to GoDaddy policy they cannot offer ANY refunds for auto-renewals
I argued with the customer service rep for ~hour on this topic to no avail
So then I deleted the URL entirely from my account hoping that would move them alongStill nothing
GoDaddy is a scam - as soon as you buy a URL they turn on auto-renew and will charge you 10x the original price of the URL and then refuse to refund you
Terrible customer service, convoluted systems, and questionable policies on privacy
Dedicated IPsI have been getting charged for Dedicated Ips , but there is NO clear way to see what I have and what they are applied to
Since GDs accounting for Dedicated IPs is horrific and an investigation should be startedThis could be a SCAM!
I called in for email settings to connect a new computer to email
I was advised of a new and better email plan
To get there I had to upgrade to a intermediate plan (POP to IMAP), and was told to not use till it was then upgraded from IMAP to ExchangeI complied
Following the conversion period, the representative (tyler) said the conversion was taking longer than expected (he said I had a lot of data to move) But said to begin using the service and later the rest of the data would complete movingNo data was ever moved, and subsequent attempts to work with Tech Support (at Tylers request) were unsuccessfulThey believe there was never any email to migrate (contrary to what Tyler said)
Nick said to do a day restore, and if that fails then a day restore with DNS
Sean (July 13) says a day restore with DNS wond help, and during that time frame email received will be lost (which is opposite the answer I got from nick when asking the same question)
No consistance be