I was charged $renewal fee for an account I know I cancelled a long time agoI called them to settle the issue but they refused to refund the moneyThey sent me some link to get in and RE-CANCEL the account So what now? Are they going to take my money again next time and claim AGAIN that I didn't cancel the account? How many other people do they do this to ?
Godaddy domain auctions I was currently bidding for an domain azureshell.com on the godaddy auction site Godaddy charged me to even to be able to bid in an auction on a domain, and then Godaddy bid in their own auction to raise the price of the current bid Godaddy was the only other bidder Godaddy markets their domain sells as auctions when they aren't really auctions Godaddy bids in fake auctions they host in order to drive up the price
I purchased two domain name from Godday.comThe first domain was www.***.net and the other one was www.***service.com but Godaddy.com's representative order this domain name instead www.***.com on December 21, Now the www.***service.com is not available at the regular priceNow the domain is at a premium price of $at a mark up price of $moreI want Godaddy.com to purchase the domain at the markup price because the price I would have paid was $
I was domain privacy registration and after buying this service I am not got service I can see my all private information on the third-party websitethat means GoDaddy sale all customer private information to the third partywhen I was talked with customer service department they told me it will change in hours but it's not changedafter again I was called to customer service department they talk with me minutes and then tell me we can't do anything
that's means I was paid for my privacy registration infobut they do not give me service they already share my information with all third partyand if I am updating my domain registration info in Godaddy it's also updated in the third partyso why you charge me privacy registration fees?
Harassment, abuse and sales pressure on your site
For days it is evident that someone inside of GoDaddy is messing with my domain, www.goalsrealizedcoaching.com
First, it was directed to some sandwiches siteThe rep said, one number in IP sequence was changed
Then today, the site is 'parked' and it is down
Spoke to *** who said the site has maleware?
Well, the first rep I spoke to, said that site was not hacked into
Now- I have other domains and other hosting on GD but they were not hacked and domain was not touched
Plus, my hosting is daily monitored by webinspectorTheir opinion:
No malicious activity or malware detected
Scan Time: 2018-08-13:15:UTC
Scanned single URL
Redirected to: http://goalsrealizedcoaching.com/
Scan results for the last days:
Safe
Suspicious
High Risk
Inconclusive
---
After asking *** to look why is someone changing my domain name (it is obvious that it is someone within GD) he started to aggravate me.(
I've had domain names with godaddy On March 4, I attempted to log in to both emails and got a message which basically told me that my email address and password did not match their records and referred me to a link that would help me reset my password I went to the link but it was not helpful I called the customer assistance number and was told that they did not have a record of one of my domain names on my account They found one but couldn't find the other They asked me for a cr and digit code to identify me I gave the the only cr I had but it only covered one domain site I don't know what the digit code is and they told me without that they couldn't help me Remember it's been years ago that I registered with godaddy Our office has moved times in that period and I've been unable to locate my original file I have emails from godaddy in my email Of course I can't get to them because I can't access my email They never
I started by trying to upgrade my company site for better performanceThe goal was to get switched from me current godaddy server to a better oneGoDaddy and their it techs managed to:
Shut down our email for HoursWe lost all those emails
Shut down our site twice for hours and counting
No person you speak to at Godaddy acts like they care
Waste hours of my time
When it was all sad and done, the new server had negligible impact on the performance
As a business owner, I have many better things to doUsing Godaddy is a bad business decisionI am now starting my search on how to get away from godaddyIf you are considering using GoDaddy - STOPUse anyone else
Go Daddy is refusing to grant me access to my Google Plus Page that they created for my businessI utilized the Go Daddy "Get Found" service to set up my google plus page, and I have been unable to gain access to the page to fix errors that were made
I have sent emails I have called customer service and noone will give me the username and password to my google plus pageRight now there are a few mistakes that I have attempted to correct through the Get Found service and none of them have been correctedFor example my hours of business are incorrectCustomers service directed me to a set of instructions, to have me request to be a manager of my own pageSo they are essentially telling me they set up a Google Plus page for me in my business name and I can't have access to it, I can only submit a request to be added as a manager
I have had clients find me on Yelp and say that they were confused by my google plus listingRight now my google plus page shows I have 3,views wi
When I reviewed my Master Charge Statement, I noticed a charge from GoDaddy of $ I phoned their office to inquire what this charge was for I was informed that it was an automatic renewal of WalterFamilyWebsite.com
websiteI had cancelled this website some time agoI was told that I only cancelled part of the websiteThe person I talked too said she would stop future billings but would not credit my account for the $ I then checked the website and found that GoDaddy was trying to sell the website name and claimed that the website was parked for free as a courtesyMost people probably wouldn't go to the trouble to deal with an amount this small Godaddy could be scamming millions by their business practices
I contacted GoDaddy customer service five times today due to a charge to my account that I did not authorizeGoDaddy signed me up for a free website trial and I signed into my account and removed the automatic renewal optionI do not even use their websiteThe domain name I have is connected to an Etsy website and would not even link to theistsI was charged in January and saw that the automatic renewal box was checked so I removed itI was charged again in FebruaryThe moment I saw the charge, I contacted GoDaddy supportThey said that they could not correct the charge because my account had a two-factor identification process that did not authorize them to do anythingThe problem is that it was connected to my old phone number instead of the new one that had been updated previously with my accountTwo reps sent links to correct the issue and neither workedThey sent me to the billing department as well as tech supportThe final call, the rep told me I have to take it
Its last time I using them host serviceGoDaddy service are rape offThey give me really limited space even did't have space for my wordpress theme I try to download, I have to call them about thatThen I start having trouble to using my plugins, they SSL service super expensive like 70$ a year, when in other services its 5$-10$I used free hosting service at 000webhost.com and I have more space and SSL was include freeSo I decide keep my domain name with GoDaddy, and change my hosting to other services much cheaper and more reliable where I don't have to call to customer support, I can just chat onlineSo I call those greedy bs and guy on a phone tell me, Im out my refund window, so money I paid for hosting won't be refundWhat a Fu....ing assh..s I used them service like weeks and paid for a year aheadCharged me my money for nothing and don't refund my money back, also its call stealingThey doing fktup business, I would never will use this hosting service againThey have good domain names service I like it, but other think I had really negative experience work with themSo my advise do your research first, its much more better services then them
On Feb I went to godaddy.com to host a websiteThey were doing $domain name special I was asked to put my company name to see if it was available, which it wasafter the process I was asked to pay for a yearly billing instead of monthlyso I cancelled the transaction My company was Registered last year with new york county clerk office and the company name is *** *** Now t's been stolen by godaddy and they asking me to pay $for it
I called them before filing this complain and still they insist I payThis company is a fraudPlease do not by to their idea of $special , it's a way of them stealing your idea while they profit from it
Go daddy made a mistake with updating my billing information and deleted my website that I had spent over $on and five years in order to get to the first page of GoogleThey only compensated me for one year of website builder for the inconvenienceThen my website field to publish because the web developer didn't know what he was doing and four of the months was taking up for thatI called back in to finally get the issue resolved and then I asked for a credit for nine dollars for the inconvenience of the three hours I had spent on the phone and the Disappearance of a website that I had spent over $on and got my business over $100,a year go daddy is literally has the worst most strict on lenient customer service department that literally tells you to stop talking that they won't do what you ask for literally begin the conversation by telling me I will not give you what you're asking for but I'll find something
I registered a domain with GoDaddy on 12/1/and since then, the domain has been stuck pending updateI am unable to use the domain even though I paid for it
I have contacted GoDaddy every day since the registration to try and resolve this issue, but the support reps have been unable to help, simply giving me new ticket numbers each timeThey refuse to release the domain and let me take it elsewhereThey also refuse to push the change throughI am stuck with no where else to turn since the company is unwilling to help me or work with me in any way
These changes have been escalated every time I called in to the "advanced support team." The advanced support team is this mythical group that I cannot contact and has not responded to any of the ticketsI have the follow tickets opened with the advanced support team:
Despite having three tickets, no one has assisted me in any way
We purchased a domain and hosting from Godady back in AprilI always pay monthly because never know when a better deal with another company will come upWell back in April our website would just go offline for a short period of timeOur web developer told me that the hosting plan we had couldn't handle the traffic so we upgradedAfter this our developer said he would provide take care of the hosting price for us for months, with the promise of getting more work, we agreed and he took over that!! Today I get an email from an employee saying how website has been took downI called godaddy and they told me the account was suspended because of a charge back, and in order to get the account back open I needed to supply them with a front and back copy of the credit card used to purchase the latest hostingI explained to them what I just typed above, and I was told there was nothing they could do if I couldn't provide this informationI let them know that I never used anything but my
Godaddy refuses to stop charging our credit card for domain registrationI have canceled all the other services I had through them, but they will not let me cancel the domain registrationI have called times to try and cancel, but they tell me there is some sort of protective or security that was signed up on my domainsI do not recall signing up for this programIt's hard to know everything I have signed up for over the past years simply because I get 2-sales calles on my cell phone from them in a week and sales emails a dayI actually had to abandon my email address they had because they would not stop emailing even after I had asked to be taken off the sales listThey only stopped calling after I told them it was harassmentAt first they said I needed to send a copy of my drivers license to them to end the domain serviceNow they want that and a copy of my business license and the address on the business license must match the address they have on fileThe address t
Use any other serviceGodaddy is useless and was created to scam people out of their moneyThey pay for those expensive commercials by scamming you out of money you never agreed to years later
I happened to go to my website, only to notice it was no longer up and running I called to see what may have happened and I was told that I'd purchased a new plan, which required for me to rebuild my entire website I was completely taken by surprise, because I didn't want to have to nor do I have the time to build a new site Then, I was told in order to get my original website restored, I'd have to pay another $in addition to what I'd already paid I flat out refused, since this was not my fault, and I'd already spent almost $ Finally, as a "courtesy" to me, they're allowing me to restore my website (which I'd already spent $to have continue seamlessly), and will give me a $credit They will only restore my website for one year, at the supposed yearly renewal price of $ I'd paid $for the website builder (not including the domain names, which, coincidentally cost me an additional $35.34, not including taxes) back in October for two years
This morning, I purchased a domain name that was at auction for $I clicked "buy it now" and was prompted to sign up for an account and give my billing info, which I didThroughout the purchase process, there were no checkmarks incorporating my understanding or agreement to any special policies, or even any links in fine print beneath any of the purchase stating "by clicking purchase, you agree..." etcAfter my purchase, I went to try and access the domain in my account to transfer it to an existing website built on a different platform, but my account showed domainsI did the live chat, where I was connected with someone named *** told me that I would not be able to see the domain in my account until the redemption period for the original owner expired on October 23rdI had no idea that I wouldn't be able to use the domain for weeks, and would never have purchased if I had known thatI told him as much and he asked if I wanted to process a refundI said yes, and he
holding me hostage $and refuse to allow me to move my domain to a cheaper provider they refuse to allow me to move to any provider and are holding me hostage to there over priced domainsthey refuse to allow me to change to another provider for $a yeari own all rights to my domain *** and deman to locks be removedthey decine every attempt to move this domain
I was charged $renewal fee for an account I know I cancelled a long time agoI called them to settle the issue but they refused to refund the moneyThey sent me some link to get in and RE-CANCEL the account So what now? Are they going to take my money again next time and claim AGAIN that I didn't cancel the account? How many other people do they do this to ?
Godaddy domain auctions I was currently bidding for an domain azureshell.com on the godaddy auction site Godaddy charged me to even to be able to bid in an auction on a domain, and then Godaddy bid in their own auction to raise the price of the current bid Godaddy was the only other bidder Godaddy markets their domain sells as auctions when they aren't really auctions Godaddy bids in fake auctions they host in order to drive up the price
I purchased two domain name from Godday.comThe first domain was www.***.net and the other one was www.***service.com but Godaddy.com's representative order this domain name instead www.***.com on December 21, Now the www.***service.com is not available at the regular priceNow the domain is at a premium price of $at a mark up price of $moreI want Godaddy.com to purchase the domain at the markup price because the price I would have paid was $
I was domain privacy registration and after buying this service I am not got service I can see my all private information on the third-party websitethat means GoDaddy sale all customer private information to the third partywhen I was talked with customer service department they told me it will change in hours but it's not changedafter again I was called to customer service department they talk with me minutes and then tell me we can't do anything
that's means I was paid for my privacy registration infobut they do not give me service they already share my information with all third partyand if I am updating my domain registration info in Godaddy it's also updated in the third partyso why you charge me privacy registration fees?
Harassment, abuse and sales pressure on your site
For days it is evident that someone inside of GoDaddy is messing with my domain, www.goalsrealizedcoaching.com
First, it was directed to some sandwiches siteThe rep said, one number in IP sequence was changed
Then today, the site is 'parked' and it is down
Spoke to *** who said the site has maleware?
Well, the first rep I spoke to, said that site was not hacked into
Now- I have other domains and other hosting on GD but they were not hacked and domain was not touched
Plus, my hosting is daily monitored by webinspectorTheir opinion:
No malicious activity or malware detected
Scan Time: 2018-08-13:15:UTC
Scanned single URL
Redirected to: http://goalsrealizedcoaching.com/
Scan results for the last days:
Safe
Suspicious
High Risk
Inconclusive
---
After asking *** to look why is someone changing my domain name (it is obvious that it is someone within GD) he started to aggravate me.(
I've had domain names with godaddy On March 4, I attempted to log in to both emails and got a message which basically told me that my email address and password did not match their records and referred me to a link that would help me reset my password I went to the link but it was not helpful I called the customer assistance number and was told that they did not have a record of one of my domain names on my account They found one but couldn't find the other They asked me for a c
r and digit code to identify me I gave the the only c
r I had but it only covered one domain site I don't know what the digit code is and they told me without that they couldn't help me Remember it's been years ago that I registered with godaddy Our office has moved times in that period and I've been unable to locate my original file I have emails from godaddy in my email Of course I can't get to them because I can't access my email They never
I started by trying to upgrade my company site for better performanceThe goal was to get switched from me current godaddy server to a better oneGoDaddy and their i
t techs managed to:
Shut down our email for HoursWe lost all those emails
Shut down our site twice for hours and counting
No person you speak to at Godaddy acts like they care
Waste hours of my time
When it was all sad and done, the new server had negligible impact on the performance
As a business owner, I have many better things to doUsing Godaddy is a bad business decisionI am now starting my search on how to get away from godaddyIf you are considering using GoDaddy - STOPUse anyone else
Go Daddy is refusing to grant me access to my Google Plus Page that they created for my businessI utilized the Go Daddy "Get Found" service to set up my google plus page, and I have been unable to gain access to the page to fix errors that were made
I have sent emails I have called customer service and noone will give me the username and password to my google plus pageRight now there are a few mistakes that I have attempted to correct through the Get Found service and none of them have been correctedFor example my hours of business are incorrectCustomers service directed me to a set of instructions, to have me request to be a manager of my own pageSo they are essentially telling me they set up a Google Plus page for me in my business name and I can't have access to it, I can only submit a request to be added as a manager
I have had clients find me on Yelp and say that they were confused by my google plus listingRight now my google plus page shows I have 3,views wi
When I reviewed my Master Charge Statement, I noticed a charge from GoDaddy of $ I phoned their office to inquire what this charge was for I was informed that it was an automatic renewal of WalterFamilyWebsite.com
websiteI had cancelled this website some time agoI was told that I only cancelled part of the websiteThe person I talked too said she would stop future billings but would not credit my account for the $ I then checked the website and found that GoDaddy was trying to sell the website name and claimed that the website was parked for free as a courtesyMost people probably wouldn't go to the trouble to deal with an amount this small Godaddy could be scamming millions by their business practices
I contacted GoDaddy customer service five times today due to a charge to my account that I did not authorizeGoDaddy signed me up for a free website trial and I signed into my account and removed the automatic renewal optionI do not even use their websiteThe domain name I have is connected to an Etsy website and would not even link to theistsI was charged in January and saw that the automatic renewal box was checked so I removed itI was charged again in FebruaryThe moment I saw the charge, I contacted GoDaddy supportThey said that they could not correct the charge because my account had a two-factor identification process that did not authorize them to do anythingThe problem is that it was connected to my old phone number instead of the new one that had been updated previously with my accountTwo reps sent links to correct the issue and neither workedThey sent me to the billing department as well as tech supportThe final call, the rep told me I have to take it
Its last time I using them host serviceGoDaddy service are rape offThey give me really limited space even did't have space for my wordpress theme I try to download, I have to call them about thatThen I start having trouble to using my plugins, they SSL service super expensive like 70$ a year, when in other services its 5$-10$I used free hosting service at 000webhost.com and I have more space and SSL was include freeSo I decide keep my domain name with GoDaddy, and change my hosting to other services much cheaper and more reliable where I don't have to call to customer support, I can just chat onlineSo I call those greedy b
s and guy on a phone tell me, Im out my refund window, so money I paid for hosting won't be refundWhat a Fu....ing assh..s I used them service like weeks and paid for a year aheadCharged me my money for nothing and don't refund my money back, also its call stealingThey doing f
ktup business, I would never will use this hosting service againThey have good domain names service I like it, but other think I had really negative experience work with themSo my advise do your research first, its much more better services then them
On Feb I went to godaddy.com to host a websiteThey were doing $domain name special I was asked to put my company name to see if it was available, which it wasafter the process I was asked to pay for a yearly billing instead of monthlyso I cancelled the transaction My company was Registered last year with new york county clerk office and the company name is *** *** Now t's been stolen by godaddy and they asking me to pay $for it
I called them before filing this complain and still they insist I payThis company is a fraudPlease do not by to their idea of $special , it's a way of them stealing your idea while they profit from it
Go daddy made a mistake with updating my billing information and deleted my website that I had spent over $on and five years in order to get to the first page of GoogleThey only compensated me for one year of website builder for the inconvenienceThen my website field to publish because the web developer didn't know what he was doing and four of the months was taking up for thatI called back in to finally get the issue resolved and then I asked for a credit for nine dollars for the inconvenience of the three hours I had spent on the phone and the Disappearance of a website that I had spent over $on and got my business over $100,a year go daddy is literally has the worst most strict on lenient customer service department that literally tells you to stop talking that they won't do what you ask for literally begin the conversation by telling me I will not give you what you're asking for but I'll find something
I registered a domain with GoDaddy on 12/1/and since then, the domain has been stuck pending updateI am unable to use the domain even though I paid for it
I have contacted GoDaddy every day since the registration to try and resolve this issue, but the support reps have been unable to help, simply giving me new ticket numbers each timeThey refuse to release the domain and let me take it elsewhereThey also refuse to push the change throughI am stuck with no where else to turn since the company is unwilling to help me or work with me in any way
These changes have been escalated every time I called in to the "advanced support team." The advanced support team is this mythical group that I cannot contact and has not responded to any of the ticketsI have the follow tickets opened with the advanced support team:
Despite having three tickets, no one has assisted me in any way
We purchased a domain and hosting from Godady back in AprilI always pay monthly because never know when a better deal with another company will come upWell back in April our website would just go offline for a short period of timeOur web developer told me that the hosting plan we had couldn't handle the traffic so we upgradedAfter this our developer said he would provide take care of the hosting price for us for months, with the promise of getting more work, we agreed and he took over that!! Today I get an email from an employee saying how website has been took downI called godaddy and they told me the account was suspended because of a charge back, and in order to get the account back open I needed to supply them with a front and back copy of the credit card used to purchase the latest hostingI explained to them what I just typed above, and I was told there was nothing they could do if I couldn't provide this informationI let them know that I never used anything but my
Godaddy refuses to stop charging our credit card for domain registrationI have canceled all the other services I had through them, but they will not let me cancel the domain registrationI have called times to try and cancel, but they tell me there is some sort of protective or security that was signed up on my domainsI do not recall signing up for this programIt's hard to know everything I have signed up for over the past years simply because I get 2-sales calles on my cell phone from them in a week and sales emails a dayI actually had to abandon my email address they had because they would not stop emailing even after I had asked to be taken off the sales listThey only stopped calling after I told them it was harassmentAt first they said I needed to send a copy of my drivers license to them to end the domain serviceNow they want that and a copy of my business license and the address on the business license must match the address they have on fileThe address t
Use any other serviceGodaddy is useless and was created to scam people out of their moneyThey pay for those expensive commercials by scamming you out of money you never agreed to years later
I happened to go to my website, only to notice it was no longer up and running I called to see what may have happened and I was told that I'd purchased a new plan, which required for me to rebuild my entire website I was completely taken by surprise, because I didn't want to have to nor do I have the time to build a new site Then, I was told in order to get my original website restored, I'd have to pay another $in addition to what I'd already paid I flat out refused, since this was not my fault, and I'd already spent almost $ Finally, as a "courtesy" to me, they're allowing me to restore my website (which I'd already spent $to have continue seamlessly), and will give me a $credit They will only restore my website for one year, at the supposed yearly renewal price of $ I'd paid $for the website builder (not including the domain names, which, coincidentally cost me an additional $35.34, not including taxes) back in October for two years
This morning, I purchased a domain name that was at auction for $I clicked "buy it now" and was prompted to sign up for an account and give my billing info, which I didThroughout the purchase process, there were no checkmarks incorporating my understanding or agreement to any special policies, or even any links in fine print beneath any of the purchase stating "by clicking purchase, you agree..." etcAfter my purchase, I went to try and access the domain in my account to transfer it to an existing website built on a different platform, but my account showed domainsI did the live chat, where I was connected with someone named *** told me that I would not be able to see the domain in my account until the redemption period for the original owner expired on October 23rdI had no idea that I wouldn't be able to use the domain for weeks, and would never have purchased if I had known thatI told him as much and he asked if I wanted to process a refundI said yes, and he
holding me hostage $and refuse to allow me to move my domain to a cheaper provider they refuse to allow me to move to any provider and are holding me hostage to there over priced domainsthey refuse to allow me to change to another provider for $a yeari own all rights to my domain *** and deman to locks be removedthey decine every attempt to move this domain