Godaddy claims they have a website builder that is easy to use for freeOnce you give them your information they say its only free for the first daysI proceeded since the website also claims it can post photos for artistsWhen I try to add a photo - it cuts most of it offDue to work obligations I waited but proceeded three months later to build the website and get helpGodaddy says that I have to edit each photo to size before uploading it but could not tell me the size only the pixelUpon changing the pixel outside of the software it made the picture quality and or size all wrongUpon asking for assistance - they were unable to help
In other words they advertised a simple software that cannot be used for artists even though their website advertises to artists
The content for my domain, premiersabrage.com, were irreversibly deleted without warningMy domain had expired on 7/30/2017, at which point I received "Product Failed Billing Notification" emails stating that my card on file could not be billed These emails also said "Don't risk losing your products", however, in no way did they explicitly state that my products would be deleted, or when for that matter
When addressing with customer support via the Live Chat this afternoon, I first spoke with Carmel who notified me of the issueCarmel than escalated me to her supervisor, Owen, who provided extremely unsatisfactory service, showing signs of incompetence in his handling of my concernsI stated several times that my concern was with the lack of clear and proper communication about the irreversible deletion of my content, and spent nearly an hour conversing in circles with himHe then provided a snippet from their Terms of Service which stated "Prior to termination of the Service
I have worked as a tax preparer for years and have had a godaddy virtual server for almost yearsIn the past months I have made several calls and attempts to gain access to this server and godaddy support escalated the issue which was no fault of my own to their senior support techniciansAfter several days I was informed my only option was to re-provision the servertheir fancy way of saying buy a new onethis first off is completely unaceptable as I paid to have the server available 99% of the time in their SLA here ***I am more than concerned that they are running a scam best effort service and not a 99% uptime reliable service as advertisedI have now lost over years of tax returns that I have provided my clients a guarantee that I would hold for yearsI have been with godaddy for several years and this just completely ruined my support and confidence in their productsTechnical
IN APRIL OF I SPOKE TO A CUSTOMER SERVICE MEMBER AND ASKED THEM TO REMOVE ME FROM BILLING AND ALL EMAILS AND TO CANCEL MY ACCOUNT COMPLETELY....I WAS ASSURED THAT THIS WOULD HAPPEN...SINCE THEN THEY CONTINUE TO BILL ME ...THEY BILLED ME IN SEPTAND NOW ON APRIL 2ND....I DO NOT GET EMAILS....BUT WHEN I CHECK MY BANK ACCOUNT THEY JUST TAKE OUT MONEY THEY REFUSE TO STOP BILLING AND CLAIM THAT THEY DON'T KNOW ANYTHING ABOUT CANCELING ACCOUNT THEY WILL NOT TAKE EMAILS....ONLY PHONE CALLS AND REFUSE REFUNDS I SPEND OVER HOURS ON CUSTOMER SUPPORT WITH KRISTY E WHO REFUSED TO LET ME TALK WITH HER MANAGER JOE AND ACTUALLY SAID THAT I WAS WRONG AND THEY HAVE EVERY RIGHT TO CHARGE ME....BUT IF I WANT A COPY OF THE PHONE RECORDING THAT VALIDATES I CANCELED I CAN PAY THEM $75/HOUR TO FIND IT I DO NOT WANT ANYTHING TO DO WITH THIS COMPANY EXCEPT MY $ BACK AND THEM TO QUIT CHANGING ME AND TO CANCEL EVERYTHING...WHICH IS WHAT I REQUESTED EXACTLY YEARS AGO
I wasn't able to log in for several months due to their strict new password guidelinesWhen I called to ask for help, I was given instructions that didn't workThey give the option to log in with facebook, but that option doesn't actually log you inIt takes you to another page that makes you create a new accountMeanwhile I have a person from godaddy on the line getting frustrated with me while I'm getting frustrated right backThey talked down to me as if I was doing something stupid or not understanding them, but its their website that isn't functioning properly
I finally get logged in and try to edit my pageMy website has been advertising outdated information for several monthsOur hours have changed and the prices have gone up, but I have to honor the prices advertised on my website and loose business at the same time because people think we're closed
I made several attempts to edit the information, but godaddy will not publish my editsMy account is due to be renew
Was charged over dollars for a product being renewed after a representative from go daddy told me they were removing the product over the phoneMonths later, another rep calls me and I tell them the issue and they tell me I'm responsible for removing things , which is what I thought I did when I spoke with customer serviceSo sick of having constant issues and being overcharged with this company I also paid extra for my website to be updated to a secure website months ago and went online today only to find my page listed as unsecuredWhat a scam
I am the owner of the domain arthidden.com purchased from GoDaddy.COM domain registrar on Mon, Apr 4, 2016, using the [email protected] as account manager of this domain also the Cr: ***arthidden.com, domain is a last step for the presentation of the final result of a long eighth years investigation focusing a global education of art and the secret hidden within the art, a digital platform for the world to be able to see the final result of such investigationDue to the difficulties of creating platforms capable of maintaining the quality of a natural environment in a digital environment that have taking years of testing and implementing new technologies to be able to transferred digital and financed by the private sectorOn Mon, Nov 20, 2017, a donation was offer by Miss Heather field, consisting in paying for two extra years for the domain arthidden.com to secured, in the case that the investigation take longer and she will do the payment using her account at
We called GODADDY back to close our account back in because we closed the business Now years later GODADDY says they see where we called in but the account was not validated as closed So they bill us in for years of services to even though we closed the account Additionally they will not send us any documents showing the account is closed because they say there is a charge back on the account Discover Card says they ruled in the merchants favor because the merchant had my credit card number Merchant said that Discover Card is their bank and they always rule in their favor This is such a sham
A long time ago I purchased this product Website Builder Personal - Page Web Site (Free Product) which I bought total I thinkI knew that if I were to every be late on my domain payment or if I canceled them I would not get them back so I was very careful not to lose themI had purchased some domain names and the time had come that I didn't want them anymoreI repeatedly asked the service rep from godaddy if I would lose the free product if I were to get ride of these domains which at the time were purchased not too long ago so they shouldn't have been tied into this old free page productI was told I would not lose themSo I said go ahead and cancel the domains I don't need them anymoreI then come to find out they got ride of of the website builder page free product and also got ride of two InstantPage - Page Web Site (Free with Domain) - Monthly which was another free productI don't know how the other website builder page free product disappeared but I think
I have been a Godaddy customer for close to yearsI have purchased several domains through them more by habit and actually comparing price or service
This was essentially my last straw with them and I am evaluating how to transfer the numerous domains I have with them
I purchased an old email plan with unlimited storage which was around $I was told I could have unto email boxesI only use actively but had set upFor the past two years I have been billed over $for themShame on me for not realizing earlierAnyway, I called them and they said up to boxes it was $and then some absurd amount for each mailboxI was apparently billed in MarchI deleted mailboxes and asked for the charges for the next months to be proratedThey refusedThey said they next time they will be kind enough to bill me $Its not about the money but the complete lack of regard for long time customers and the underhanded and non-transparent way of doing thingsThey count on people to be busy and not checkAs soon as I have a viable alternate I will transfer my business elsewhereSo disappointed
I pay GoDaddy to host my WordPress site (***)On May 25, 2017, they updated the software to a versionThat caused my site to crashI hoped it was temporary, but that was not the caseOn June 1, 2017, I contacted GoDaddyThey said that everything looks fine on their end, so I would have to pay them $to look into the matterEverything is not fineTry going to my site and you will get an error message(If my site is working when you receive this, then they have decided to fix itIf it is not working, my complaint remains.) My newest book comes out on June 20, 2017, and people cannot find it due to GoDaddy's refusal to address the problem
I signed up for a GoDaddy account days ago, paying $and some change for various services I found out the plan I was on wouldn't allow me to build the website I needed Luckily, the correct plan was the same exact pricing I contacted GoDaddy and asked to switch the plan They refused!! AND, THEY DENIED ME A REFUND JUST AFTER DAYS, THEY WOULDN'T EVEN SWITCH MY SERVICES FOR THE SAME EXACT AMOUNT THAT WAS JUST PAID!!!
I recently purchased a domain from godaddy.com, at which time I was prompted to pay them to "protect" my personal information When I did not pay extra for them to "protect my personal information they presumably sold all of my personal information to every scammer in the world I see they have a 96% rate of dissatisfaction here with the Revdex.com yet the Revdex.com has them rated at A+ I think both the godaddy.com and the Revdex.com have some explaining to do
On June 23, I was sold a SEO service by a Godaddy salesman, Josuha P***He told me that a representative would contact my team to review our website and make suggestions to improve traffic flow I was also told that I would have a dedicated account manager I agreed to the purchase but I told him I was going to away for two on July 4th vacation I told him to start after I return He started the process right away and did not wait until my return There was never an on boarding meeting between my team and Godaddy I was never assigned a dedicated account manager All my complaints were never replied in a written format He spoke to me and made promises but never in writing Any email replies were generic and most did not even have a name attached to it I was sold a bill of goods, got taken by a con artist and worse, the company has no integrity because they never put anything in writing One time a Goddady agent, uponing hearing my complaint, confided in me that
1) On 12/29/I received a phone call from GoDaddy telling me that, due to their server limitation problems, they needed to “migrate” one of my domains to a different server and I needed to pay $for that migration (to solve their problem??)
2) During the conversation, the GoDaddy representative indicated that the domain name registration expires 5/7/and we can take care of the whole thing, migration, hosting, and domain name, at this time This was going to cost well over $1000! We talked about several options and settled on a year plan that totally takes care of everything required for this domain for years The price was $
3) On 2/6/I received an email from GoDaddy indicating that the domain name registration for this domain would expire on 5/7/and therefore needed to be renewed I “chatted” with a GoDaddy representative and told him that I just paid for that on 12/29/ He insisted that I could look up the order and the domain name registrat
Unfortunately, I am unable to select more than reason as the Primary Nature of My Complaint herein but please note this also includes: "Customer Service Issues." Just moments ago I experienced YET ANOTHER misinformed rep & spurious charges, prompting this long overdue complaint for another situation!
I've been a customer with GoDaddy since Over that time I've spent thousands of dollars on several domains & other servicesOver a year or ago I switched all things over to include hosting, email-marketing etcNotwithstanding such, at the turn of the year, my sites were terminated as products were cancelled, etcI had never had this happen before but I assumed all responsibility & sought acceptable options per my businessUnfortunately I was 1st charged for a SSL Cert & an email address to include Office having, at the time, no knowledge that my websites content would not be recovered for restoration
On Feb 1st I spoke with a representative about my
I was contacted via email in regards to selling a domain name I own (***)I didn't respond because I thought it was spamI was then contacted via phone and told "I needed to give them a call back to let them know either way in regards to selling it or not)It sounded like a rushThe offer went from $1,to $2,and I acceptedI contacted them via the phone and completed all of the steps necessary to transfer the domain nameI also gave them my bank account information for the paymentI was originally told that after I competed my checklists that the sales representative would "push the information through to the accounting department and I should receive payment in 2-business daysThis did not occurI called in and was told it is actually 5-business days to receive paymentThis also did not occurI called in once more and was told "you'll definitely have funds by next Thursday, and if not give us a call back." Again, this did not occurI called in
Worst company everEric the representative doesn't care and will shut you down the minute you get on the phoneCharela doesn't do her job at allThis lady took a backorder for me and never processed the order! Somebody shut this company downGo to domain.com and do business with them they are way better
I have been a proud paying member for over a decadeWell no more, I invested $in a VPS dedicated server hosting, to create a secure website, where I would be using node.js to develop solutions for Amazon Alexa, I never got off the groundI'm saying godaddy should rebrand themselves NoGoDaddy or NoDaddy.com, to point out they lack quality supervision and are not interested in their paying customersThere is nothing they can do for me to bring me back
GoDaddy sells bundles on their services which are add-ons and already included in your purchaseBe diligent and pay attention to these unnecessary charges and unwanted services on a monthly renewalYou must cancel within hours
Godaddy claims they have a website builder that is easy to use for freeOnce you give them your information they say its only free for the first daysI proceeded since the website also claims it can post photos for artistsWhen I try to add a photo - it cuts most of it offDue to work obligations I waited but proceeded three months later to build the website and get helpGodaddy says that I have to edit each photo to size before uploading it but could not tell me the size only the pixelUpon changing the pixel outside of the software it made the picture quality and or size all wrongUpon asking for assistance - they were unable to help
In other words they advertised a simple software that cannot be used for artists even though their website advertises to artists
The content for my domain, premiersabrage.com, were irreversibly deleted without warningMy domain had expired on 7/30/2017, at which point I received "Product Failed Billing Notification" emails stating that my card on file could not be billed These emails also said "Don't risk losing your products", however, in no way did they explicitly state that my products would be deleted, or when for that matter
When addressing with customer support via the Live Chat this afternoon, I first spoke with Carmel who notified me of the issueCarmel than escalated me to her supervisor, Owen, who provided extremely unsatisfactory service, showing signs of incompetence in his handling of my concernsI stated several times that my concern was with the lack of clear and proper communication about the irreversible deletion of my content, and spent nearly an hour conversing in circles with himHe then provided a snippet from their Terms of Service which stated "Prior to termination of the Service
I have worked as a tax preparer for years and have had a godaddy virtual server for almost yearsIn the past months I have made several calls and attempts to gain access to this server and godaddy support escalated the issue which was no fault of my own to their senior support techniciansAfter several days I was informed my only option was to re-provision the servertheir fancy way of saying buy a new onethis first off is completely unaceptable as I paid to have the server available 99% of the time in their SLA here ***I am more than concerned that they are running a scam best effort service and not a 99% uptime reliable service as advertisedI have now lost over years of tax returns that I have provided my clients a guarantee that I would hold for yearsI have been with godaddy for several years and this just completely ruined my support and confidence in their productsTechnical
IN APRIL OF I SPOKE TO A CUSTOMER SERVICE MEMBER AND ASKED THEM TO REMOVE ME FROM BILLING AND ALL EMAILS AND TO CANCEL MY ACCOUNT COMPLETELY....I WAS ASSURED THAT THIS WOULD HAPPEN...SINCE THEN THEY CONTINUE TO BILL ME ...THEY BILLED ME IN SEPTAND NOW ON APRIL 2ND....I DO NOT GET EMAILS....BUT WHEN I CHECK MY BANK ACCOUNT THEY JUST TAKE OUT MONEY THEY REFUSE TO STOP BILLING AND CLAIM THAT THEY DON'T KNOW ANYTHING ABOUT CANCELING ACCOUNT THEY WILL NOT TAKE EMAILS....ONLY PHONE CALLS AND REFUSE REFUNDS I SPEND OVER HOURS ON CUSTOMER SUPPORT WITH KRISTY E WHO REFUSED TO LET ME TALK WITH HER MANAGER JOE AND ACTUALLY SAID THAT I WAS WRONG AND THEY HAVE EVERY RIGHT TO CHARGE ME....BUT IF I WANT A COPY OF THE PHONE RECORDING THAT VALIDATES I CANCELED I CAN PAY THEM $75/HOUR TO FIND IT I DO NOT WANT ANYTHING TO DO WITH THIS COMPANY EXCEPT MY $ BACK AND THEM TO QUIT CHANGING ME AND TO CANCEL EVERYTHING...WHICH IS WHAT I REQUESTED EXACTLY YEARS AGO
I wasn't able to log in for several months due to their strict new password guidelinesWhen I called to ask for help, I was given instructions that didn't workThey give the option to log in with facebook, but that option doesn't actually log you inIt takes you to another page that makes you create a new accountMeanwhile I have a person from godaddy on the line getting frustrated with me while I'm getting frustrated right backThey talked down to me as if I was doing something stupid or not understanding them, but its their website that isn't functioning properly
I finally get logged in and try to edit my pageMy website has been advertising outdated information for several monthsOur hours have changed and the prices have gone up, but I have to honor the prices advertised on my website and loose business at the same time because people think we're closed
I made several attempts to edit the information, but godaddy will not publish my editsMy account is due to be renew
Was charged over dollars for a product being renewed after a representative from go daddy told me they were removing the product over the phoneMonths later, another rep calls me and I tell them the issue and they tell me I'm responsible for removing things , which is what I thought I did when I spoke with customer serviceSo sick of having constant issues and being overcharged with this company I also paid extra for my website to be updated to a secure website months ago and went online today only to find my page listed as unsecuredWhat a scam
I am the owner of the domain arthidden.com purchased from GoDaddy.COM domain registrar on Mon, Apr 4, 2016, using the [email protected] as account manager of this domain also the C
r: ***arthidden.com, domain is a last step for the presentation of the final result of a long eighth years investigation focusing a global education of art and the secret hidden within the art, a digital platform for the world to be able to see the final result of such investigationDue to the difficulties of creating platforms capable of maintaining the quality of a natural environment in a digital environment that have taking years of testing and implementing new technologies to be able to transferred digital and financed by the private sectorOn Mon, Nov 20, 2017, a donation was offer by Miss Heather field, consisting in paying for two extra years for the domain arthidden.com to secured, in the case that the investigation take longer and she will do the payment using her account at
We called GODADDY back to close our account back in because we closed the business Now years later GODADDY says they see where we called in but the account was not validated as closed So they bill us in for years of services to even though we closed the account Additionally they will not send us any documents showing the account is closed because they say there is a charge back on the account Discover Card says they ruled in the merchants favor because the merchant had my credit card number Merchant said that Discover Card is their bank and they always rule in their favor This is such a sham
A long time ago I purchased this product Website Builder Personal - Page Web Site (Free Product) which I bought total I thinkI knew that if I were to every be late on my domain payment or if I canceled them I would not get them back so I was very careful not to lose themI had purchased some domain names and the time had come that I didn't want them anymoreI repeatedly asked the service rep from godaddy if I would lose the free product if I were to get ride of these domains which at the time were purchased not too long ago so they shouldn't have been tied into this old free page productI was told I would not lose themSo I said go ahead and cancel the domains I don't need them anymoreI then come to find out they got ride of of the website builder page free product and also got ride of two InstantPage - Page Web Site (Free with Domain) - Monthly which was another free productI don't know how the other website builder page free product disappeared but I think
I have been a Godaddy customer for close to yearsI have purchased several domains through them more by habit and actually comparing price or service
This was essentially my last straw with them and I am evaluating how to transfer the numerous domains I have with them
I purchased an old email plan with unlimited storage which was around $I was told I could have unto email boxesI only use actively but had set upFor the past two years I have been billed over $for themShame on me for not realizing earlierAnyway, I called them and they said up to boxes it was $and then some absurd amount for each mailboxI was apparently billed in MarchI deleted mailboxes and asked for the charges for the next months to be proratedThey refusedThey said they next time they will be kind enough to bill me $Its not about the money but the complete lack of regard for long time customers and the underhanded and non-transparent way of doing thingsThey count on people to be busy and not checkAs soon as I have a viable alternate I will transfer my business elsewhereSo disappointed
I pay GoDaddy to host my WordPress site (***)On May 25, 2017, they updated the software to a versionThat caused my site to crashI hoped it was temporary, but that was not the caseOn June 1, 2017, I contacted GoDaddyThey said that everything looks fine on their end, so I would have to pay them $to look into the matterEverything is not fineTry going to my site and you will get an error message(If my site is working when you receive this, then they have decided to fix itIf it is not working, my complaint remains.) My newest book comes out on June 20, 2017, and people cannot find it due to GoDaddy's refusal to address the problem
I signed up for a GoDaddy account days ago, paying $and some change for various services I found out the plan I was on wouldn't allow me to build the website I needed Luckily, the correct plan was the same exact pricing I contacted GoDaddy and asked to switch the plan They refused!! AND, THEY DENIED ME A REFUND JUST AFTER DAYS, THEY WOULDN'T EVEN SWITCH MY SERVICES FOR THE SAME EXACT AMOUNT THAT WAS JUST PAID!!!
I recently purchased a domain from godaddy.com, at which time I was prompted to pay them to "protect" my personal information When I did not pay extra for them to "protect my personal information they presumably sold all of my personal information to every scammer in the world I see they have a 96% rate of dissatisfaction here with the Revdex.com yet the Revdex.com has them rated at A+ I think both the godaddy.com and the Revdex.com have some explaining to do
On June 23, I was sold a SEO service by a Godaddy salesman, Josuha P***He told me that a representative would contact my team to review our website and make suggestions to improve traffic flow I was also told that I would have a dedicated account manager I agreed to the purchase but I told him I was going to away for two on July 4th vacation I told him to start after I return He started the process right away and did not wait until my return There was never an on boarding meeting between my team and Godaddy I was never assigned a dedicated account manager All my complaints were never replied in a written format He spoke to me and made promises but never in writing Any email replies were generic and most did not even have a name attached to it I was sold a bill of goods, got taken by a con artist and worse, the company has no integrity because they never put anything in writing One time a Goddady agent, uponing hearing my complaint, confided in me that
1) On 12/29/I received a phone call from GoDaddy telling me that, due to their server limitation problems, they needed to “migrate” one of my domains to a different server and I needed to pay $for that migration (to solve their problem??)
2) During the conversation, the GoDaddy representative indicated that the domain name registration expires 5/7/and we can take care of the whole thing, migration, hosting, and domain name, at this time This was going to cost well over $1000! We talked about several options and settled on a year plan that totally takes care of everything required for this domain for years The price was $
3) On 2/6/I received an email from GoDaddy indicating that the domain name registration for this domain would expire on 5/7/and therefore needed to be renewed I “chatted” with a GoDaddy representative and told him that I just paid for that on 12/29/ He insisted that I could look up the order and the domain name registrat
Unfortunately, I am unable to select more than reason as the Primary Nature of My Complaint herein but please note this also includes: "Customer Service Issues." Just moments ago I experienced YET ANOTHER misinformed rep & spurious charges, prompting this long overdue complaint for another situation!
I've been a customer with GoDaddy since Over that time I've spent thousands of dollars on several domains & other servicesOver a year or ago I switched all things over to include hosting, email-marketing etcNotwithstanding such, at the turn of the year, my sites were terminated as products were cancelled, etcI had never had this happen before but I assumed all responsibility & sought acceptable options per my businessUnfortunately I was 1st charged for a SSL Cert & an email address to include Office having, at the time, no knowledge that my websites content would not be recovered for restoration
On Feb 1st I spoke with a representative about my
I was contacted via email in regards to selling a domain name I own (***)I didn't respond because I thought it was spamI was then contacted via phone and told "I needed to give them a call back to let them know either way in regards to selling it or not)It sounded like a rushThe offer went from $1,to $2,and I acceptedI contacted them via the phone and completed all of the steps necessary to transfer the domain nameI also gave them my bank account information for the paymentI was originally told that after I competed my checklists that the sales representative would "push the information through to the accounting department and I should receive payment in 2-business daysThis did not occurI called in and was told it is actually 5-business days to receive paymentThis also did not occurI called in once more and was told "you'll definitely have funds by next Thursday, and if not give us a call back." Again, this did not occurI called in
Worst company everEric the representative doesn't care and will shut you down the minute you get on the phoneCharela doesn't do her job at allThis lady took a backorder for me and never processed the order! Somebody shut this company downGo to domain.com and do business with them they are way better
I have been a proud paying member for over a decadeWell no more, I invested $in a VPS dedicated server hosting, to create a secure website, where I would be using node.js to develop solutions for Amazon Alexa, I never got off the groundI'm saying godaddy should rebrand themselves NoGoDaddy or NoDaddy.com, to point out they lack quality supervision and are not interested in their paying customersThere is nothing they can do for me to bring me back
GoDaddy sells bundles on their services which are add-ons and already included in your purchaseBe diligent and pay attention to these unnecessary charges and unwanted services on a monthly renewalYou must cancel within hours