Today GoDaddy ripped off my company for $ I was attempting to buy two domain names They charged me $to get each one for me but actually charged me to allow me to make an offer They said I need to offer between and after charging me the 140! I mad an offer and then they came back and said I need an opening offer of $2, What the heck is an opening offer? I am bidding against myself? Worse yet, both domains were available when I checked them Sunday evening I was told by a local IT professional that GoDaddy buys them after you look at them so they can then make a killing selling to you! Great job GoDaddy I own three other companies and you have been hosting us for years at each one That is all ending today as we are signing with a local hosting company because I do not reward people for taking advantage of me
Godaddy's Hosting Deceptive Sales Practices
Godaddy salesperson, Luis on the 23rd of May sold me a server and said they would migrate for meHe told me the server would be able to handle my capacity needs
I bought the migration at and the server at monthlyAfter hours of the purchase, they told me they would no longer be able to migrate from my old serverI asked to cancel the order and it took over a week for me to receive my refund
I still wanted to move to Godaddy so I just needed skmeone to migrateI found a company Fantasktic that charged me $so I purchased the server again for $
It took Fantasktic a few days to migrate my files to Godaddy and when we finally got there the server kept crashing
I called tech support at Godaddy and they said that my CPU usage was more than available for the planI asked them why Luis (their salesperson) would sell it to me and they said there was no way they could know if the server would handle my files
Horrible customer service from GoDaddyWas duped into thinking I had to buy their microsoft email service for $and just tried to cancelThey told me they would take care of the matterThey cancelled my email service and after they did this, they told me they would not give me a REFUNDThey just ripped me off!
I have problems again with my domain names hosted at goDaddyEvery to months they literally *** UP something without telling youThey have ZERO CUSTOMER OBSESSIONThe domains *** shows a white page and if you allow popups they display the goDaddy upsale pageI also have several redirects *** ,, ***,, *** and they stopped workingI have been on the call with a woman for minutes and she was telling me the most itic things like clear the browser cache when I told her I was using several browsers and several subdomains and none were workingSHE WAS LAZY TRYING TO BLOW ME OFF INSTEAD OF FINDING THE ROOT CAUSEI had to call back, second time I called back was 940pm MST , and right now I i am talking with a guy who claims his name is Coulton and that he cannot give me his employee id or any other identificationFor minutes I kept asking him probably times, to talk to a supervisor, and
months ago I created a godaddy account to purchase domains I purchased or yesterday I logged in to purchase a few morewhen I made the purchase I didnt change the credit card info or any other info so I purchased the domains tried to login hours later only to be locked out and with a message telling me to send my id and credit card via fax or internet I call and ask why they tell me they cant say so I ask they cancel my entire account and refund me my money im not sending anything in I didnt do anything to warrant that and thats how more fraud occurs I said call *** *** and have them verfiy me or ask me questions on my backgroundso they tell me they cant and they wont cancel my account until I send it the documentsonce I do that they will unlock it and if I want to cancel I canfirst of all you cant hold my account hostage if you want to deny the new domains I by contract paid for the other ones for a year so by contract I should not be denied acces
I received email messages that my domain and associated services were about to renew It went on to wrote I could manage by renewals When I want onto the company website to cancel some of the services it says it was too late I changed a service to a total of $+/- When I clicked to confirm I was charged $ I called in to have it fixed and they said they couldn't It was against some rule that domain terms cannot be changed
Godaddy's website will not work to install anything on our hosting plan, such as wordpress or other apps - citing "Bad request"
When I attempted to contact through the help-chat, they tried to sell me hundreds of dollars of website design and finally said they couldn't help me(***)
In our business the time that this takes costs moneyWe are paying someone right now to sell products off a site that godaddy cannot get running to the standards we have paid for
I initially bought a domain name from godaddy.com about years ago, though I haven't used the domain in the last year and didn't want to renew my subscriptionApparently, my domain was on auto-renew, even though I didn't want to pay for the service and got billed without any email notice telling me that I would be billedI saw through paypal that money was taken out of my account through godaddy.com and tried to dispute the claim with paypalAfter about weeks, I finally got a reply from paypal saying that the dispute was closed and that they couldn't do anything and that I should contact godaddy.com I proceeded to contact godaddy and I was told by the agent that I couldn't be refunded because I didn't contact them within days of the withdrawl of moneyFirst of all, days seems VERY short to give someone to reply, especially when they are working every single day, not to mention their policy even states when you buy a domain, you have days to get refundedI told them that
I purchased a Website development package on Jun for an online businessThey had me pick a general theme from choices
- I submitted all the content on July They promised a rough draft in - days
- On July 17, I emailed business affiliate logo I wanted added and asked about the progress/projected date for the rough draftThey did not respond to the question, but acknowledged receipt of the additional information and asked me if there would be anything else comingI responded, I was still waiting for my company logo, but DID NOT want to hold the project up for that and I could have it added later
- On Jul 20, I called about the progress again, they said they were waiting for my logo to get started I reminded them they had all my information since the 10th and I told them not to waitThey acknowledged I did say that and promised to rush on the project
- On Jul (their idea of a rush), I received the rough draft that was basically just cut and paste from m
Year plus ago I set up go daddy account and someone I knew added their company card bc they owed me money ..for a year plus I built up amazing domain names a business qebsite thousands and thousands I was to get money cash them out to pay my bills...year later the person did a charge back go daddy locked my account for a year I was set I purchased no issue go daddy lost my domain names ruines my finan es and chances tyet sood my names and wouldnt let me explain they hirt me how come if its fraud did o pay a yesr plus thats wrong they sre wrong
Horrible Service, defective products, fraudulent marketing,
My company has been a Godaddy customer for over a decade Well, that is about to change
We have purchased numerous products and services from Godaddy For a while they seemed to be decent
Now all they seem to do is sell expensive - but crappy products that DO NOT work - costing our company to lose thousands of dollars in lost business revenues and hours waiting on hold to talk to their incompetent technical support
Godaddy takes FOREVER to fix products that they eventually had to admit that they created As a business owner and a professor of business I can state with 100% certainty that this is NOT A GOOD BUSINESS MODEL AT ALL
We have a long trail of paper, email, social media messages, tweets, etcabout our recent travails with godaddy defective products and poor service This seem so nonchalant about committing fraud - knowingly selling products with major defects It is a wonder that they a
I was told when I bought the Year subscription I had ten emailsNow I don'tThey said I had options back then but not today, they don't exist any moreBut I get one for my web builder and that wasn't there eitherThey did give me that one because it still existsThey don't know why it wasn't on there to begin with but they know it should be thereI needed the other email addresses to do business but now they want me to buy more email addresses
We noticed Monday A.M(9/19/16) that we weren’t receiving emailsI called in & spoke with someone who said an error was made in the migration process & she would switch the DNS to be 'pointed to Hosted Exchange' instead of *** ***She said the change would take effect in 24-hours & there was nothing she could do to expedite, even though we are a web-based business & were losing business by the minute
Tuesday A.M(9/20/16) I didn’t see any resolution & decided to call inThankfully I did because the rep told me that although the DNS had been changed to *** Exchange, the settings were wrong
Tuesday through Wednesday A.M(9/21/16) we noticed that a lot of our emails were being bouncedTo give Go Daddy the benefit of the doubt we called the recipients to see if corrections needed to be made to their addressesSince they were correct I called Go Daddy & was told there was an SPF issue that should have been fixed when I called in the first ti
We have been buying domians with Go Daddy under Account no*** since We have a lot of doamins with this companyFor some reason they have reset ll the domain settings to auto renew when every time we purchase a domain we select one year and not select auto renewThe person we just talked today at 5:am PST, 2/13/was the most manipulative, deceptive and threatening typical of pushy telemarketersWe told him we are going to dispute the charges but he wants us to keep calling back to cancel, hence to let charges go throughI don't know how long this person works at Go Daddy but we have been as long time customers telling us deceptive tactics that everything is set to auto renewWe also get calls everyday with this telemarketers from Go Daddy leaving messages when we don't want them harassing us
On 02/03/at 8:09pm I purchased a year basic reseller plan from Godaddy.com, LLC for $however I was double charge for total of $can provide bank statement and as proof and the plan is Misleading and is more like an affiliate program then a reseller I have contact Godaddy.com, LLC customer service times with unsuccessful results being Transferred from one department to the next and being placed on hold this issue has been on going for almost months What Godaddy.com, LLC did is theft all I ask for is my money back and Cancel the "reseller account"
On 1/I filed a complaint against Godaddy
The Complaint ID for that case is #***
The Revdex.com closed the complaint and considered it "resolved" because the company claimed it had done nothing wrong and had stated that they would "refund" me for a service that they conned me into purchasing
On top of that they allowed me to be extorted on their platform
On January 19th, I recieved an email from godaddy with the subject line of "refund requested"
"We've received a request to refund the following order:
Your refund receipt number is:
January 19, 10:AM
QTY ITEM PRICE
-GoDaddy Auctions - Membership w/ DomainAlertPro Monitoring -$
-GoDaddy Auctions - Membership $
-DomainAlert(R) Pro Monitoring - Pack $
Subtotal: -$
Shipping & Handling: $
Tax: -$
Total: -$5.39"
** Please note that this was only a REQUEST and not a REFUND which they stated they would honorNot only did they use deceptive b
Godaddy has terrible serviceI had to argue with them in order to get "store credit" because of a known issue concerning their web hosting service I ended up purchasing a Microsoft Business package in order to use up the store credit(Store credit is basically useless it's pretty much buying Microsoft stuff or reinvest in their substandard hosting) They set up some "account" for me to download Microsoft Business package but when I went to find out what my Microsoft login was with Microsoft the site said there was no recordFast forward with Microsoft tech support...they put an account executive on with me and she placed a conference call to Godaddy and they agreed to credit my original credit card and confirmed with the Microsoft person that it would not be store credit When I finally received notification from Godaddy concerning the refund it was store creditIf you research their practices you will see I am not the only person they do this to and they do NOT deserve the posit
After the hosting was affected by a Malware, our website expetrienced Denail of Service (DOS) attack, so we contacted the technical service department and opened a ticketMe and my CEO escalated the issue because we were losing business, so after talking to a Technical Supervisor (Austin S), who said will settle the account (Refund) if even after hours of trouble shooting they are not able to resolve the issuehe also said he will send me an emailbut I didnt not recieve any call back or email from themafter to business days they still werent able to resolve the issue and I called them back to talk to austin, but they said he was busyand finally after 8th day of fixing the issue he calls back and says, he wont be able to do the refund but will give us one extra year for free, by that time we laready had to moved to another hosting provider and all set the issue wasnt resolved and no compensdation were made for our lost businessthis need to be fixed
I called because I noticed when pulling my website up it had been turned offI called to inquire and told I missed the date for the website builder renewal and my options were to rebuild my website or pay $to get the tech team to release itBuilding that site was approximately a hour endeavor and if I rebuild it it WILL NOT be with your productI had been paying with an account credit recently because I had been refunded from where you overcharged me so you corrected the mistake you made and I'm happy to correct in paying the monthly fee and I would understand paying a late fee but $is an exorbitant fee for the tech team to simply release my site information, they aren't having to rebuild themI have gotten quotes from other hosting services that are more cost effective and one that even includes an app I would like to get past this and remain a customer but I will not do so with an unreasonable charge to restore my site pages.I want to continue with an amicable solution for both sides but even when speaking to supervisors their stance is there is nothing anyone can doI still had a credit from where they had overcharged me but you can't auto renew with account credits and I had been dealing with immensely stressful family issues including a son in and out of the hospital with seizures and a mother entering hospice care and they do not care the circumstances even though credit was there to cover itI have investigated other hosting companies and would never recommend them with how they treated me and took advantage to get an exorbitant extra fee
We hired an IT professional to migrate a website that was developed by another company On 5/19/our IT rep tried it to migrate it with a GoDaddy rep over the phone without success Initially, the rep tried to help us migrate the website over the phone but then finally came to the conclusion that GoDaddy would have to migrate it for us The rep told our IT professional that GoDaddy could perform the migration and the cost would be $ Later that day, we called GoDaddy and told the rep (Esa) that we would like GoDaddy to perform the migration At that time a second rep tried to help us to migrate over the phone but then finally came to the conclusion that GoDaddy would have to migrate it for us We emailed him the link from the previous developer where all the files were located, the rep checked to make sure he had everything he needed to perform the migration, told us that it would take about week, and we gave him the permission to charge $to our credit card on file
Today GoDaddy ripped off my company for $ I was attempting to buy two domain names They charged me $to get each one for me but actually charged me to allow me to make an offer They said I need to offer between and after charging me the 140! I mad an offer and then they came back and said I need an opening offer of $2, What the heck is an opening offer? I am bidding against myself? Worse yet, both domains were available when I checked them Sunday evening I was told by a local IT professional that GoDaddy buys them after you look at them so they can then make a killing selling to you! Great job GoDaddy I own three other companies and you have been hosting us for years at each one That is all ending today as we are signing with a local hosting company because I do not reward people for taking advantage of me
Godaddy's Hosting Deceptive Sales Practices
Godaddy salesperson, Luis on the 23rd of May sold me a server and said they would migrate for meHe told me the server would be able to handle my capacity needs
I bought the migration at and the server at monthlyAfter hours of the purchase, they told me they would no longer be able to migrate from my old serverI asked to cancel the order and it took over a week for me to receive my refund
I still wanted to move to Godaddy so I just needed skmeone to migrateI found a company Fantasktic that charged me $so I purchased the server again for $
It took Fantasktic a few days to migrate my files to Godaddy and when we finally got there the server kept crashing
I called tech support at Godaddy and they said that my CPU usage was more than available for the planI asked them why Luis (their salesperson) would sell it to me and they said there was no way they could know if the server would handle my files
Horrible customer service from GoDaddyWas duped into thinking I had to buy their microsoft email service for $and just tried to cancelThey told me they would take care of the matterThey cancelled my email service and after they did this, they told me they would not give me a REFUNDThey just ripped me off!
I have problems again with my domain names hosted at goDaddyEvery to months they literally *** UP something without telling youThey have ZERO CUSTOMER OBSESSIONThe domains *** shows a white page and if you allow popups they display the goDaddy upsale pageI also have several redirects *** ,, ***,, *** and they stopped workingI have been on the call with a woman for minutes and she was telling me the most i
tic things like clear the browser cache when I told her I was using several browsers and several subdomains and none were workingSHE WAS LAZY TRYING TO BLOW ME OFF INSTEAD OF FINDING THE ROOT CAUSEI had to call back, second time I called back was 940pm MST , and right now I i am talking with a guy who claims his name is Coulton and that he cannot give me his employee id or any other identificationFor minutes I kept asking him probably times, to talk to a supervisor, and
months ago I created a godaddy account to purchase domains I purchased or yesterday I logged in to purchase a few morewhen I made the purchase I didnt change the credit card info or any other info so I purchased the domains tried to login hours later only to be locked out and with a message telling me to send my id and credit card via fax or internet I call and ask why they tell me they cant say so I ask they cancel my entire account and refund me my money im not sending anything in I didnt do anything to warrant that and thats how more fraud occurs I said call *** *** and have them verfiy me or ask me questions on my backgroundso they tell me they cant and they wont cancel my account until I send it the documentsonce I do that they will unlock it and if I want to cancel I canfirst of all you cant hold my account hostage if you want to deny the new domains I by contract paid for the other ones for a year so by contract I should not be denied acces
I received email messages that my domain and associated services were about to renew It went on to wrote I could manage by renewals When I want onto the company website to cancel some of the services it says it was too late I changed a service to a total of $+/- When I clicked to confirm I was charged $ I called in to have it fixed and they said they couldn't It was against some rule that domain terms cannot be changed
Godaddy's website will not work to install anything on our hosting plan, such as wordpress or other apps - citing "Bad request"
When I attempted to contact through the help-chat, they tried to sell me hundreds of dollars of website design and finally said they couldn't help me(***)
In our business the time that this takes costs moneyWe are paying someone right now to sell products off a site that godaddy cannot get running to the standards we have paid for
I initially bought a domain name from godaddy.com about years ago, though I haven't used the domain in the last year and didn't want to renew my subscriptionApparently, my domain was on auto-renew, even though I didn't want to pay for the service and got billed without any email notice telling me that I would be billedI saw through paypal that money was taken out of my account through godaddy.com and tried to dispute the claim with paypalAfter about weeks, I finally got a reply from paypal saying that the dispute was closed and that they couldn't do anything and that I should contact godaddy.com I proceeded to contact godaddy and I was told by the agent that I couldn't be refunded because I didn't contact them within days of the withdrawl of moneyFirst of all, days seems VERY short to give someone to reply, especially when they are working every single day, not to mention their policy even states when you buy a domain, you have days to get refundedI told them that
I purchased a Website development package on Jun for an online businessThey had me pick a general theme from choices
- I submitted all the content on July They promised a rough draft in - days
- On July 17, I emailed business affiliate logo I wanted added and asked about the progress/projected date for the rough draftThey did not respond to the question, but acknowledged receipt of the additional information and asked me if there would be anything else comingI responded, I was still waiting for my company logo, but DID NOT want to hold the project up for that and I could have it added later
- On Jul 20, I called about the progress again, they said they were waiting for my logo to get started I reminded them they had all my information since the 10th and I told them not to waitThey acknowledged I did say that and promised to rush on the project
- On Jul (their idea of a rush), I received the rough draft that was basically just cut and paste from m
Year plus ago I set up go daddy account and someone I knew added their company card bc they owed me money ..for a year plus I built up amazing domain names a business qebsite thousands and thousands I was to get money cash them out to pay my bills...year later the person did a charge back go daddy locked my account for a year I was set I purchased no issue go daddy lost my domain names ruines my finan es and chances tyet sood my names and wouldnt let me explain they hirt me how come if its fraud did o pay a yesr plus thats wrong they sre wrong
Horrible Service, defective products, fraudulent marketing,
My company has been a Godaddy customer for over a decade Well, that is about to change
We have purchased numerous products and services from Godaddy For a while they seemed to be decent
Now all they seem to do is sell expensive - but crappy products that DO NOT work - costing our company to lose thousands of dollars in lost business revenues and hours waiting on hold to talk to their incompetent technical support
Godaddy takes FOREVER to fix products that they eventually had to admit that they created As a business owner and a professor of business I can state with 100% certainty that this is NOT A GOOD BUSINESS MODEL AT ALL
We have a long trail of paper, email, social media messages, tweets, etcabout our recent travails with godaddy defective products and poor service This seem so nonchalant about committing fraud - knowingly selling products with major defects It is a wonder that they a
I was told when I bought the Year subscription I had ten emailsNow I don'tThey said I had options back then but not today, they don't exist any moreBut I get one for my web builder and that wasn't there eitherThey did give me that one because it still existsThey don't know why it wasn't on there to begin with but they know it should be thereI needed the other email addresses to do business but now they want me to buy more email addresses
We noticed Monday A.M(9/19/16) that we weren’t receiving emailsI called in & spoke with someone who said an error was made in the migration process & she would switch the DNS to be 'pointed to Hosted Exchange' instead of *** ***She said the change would take effect in 24-hours & there was nothing she could do to expedite, even though we are a web-based business & were losing business by the minute
Tuesday A.M(9/20/16) I didn’t see any resolution & decided to call inThankfully I did because the rep told me that although the DNS had been changed to *** Exchange, the settings were wrong
Tuesday through Wednesday A.M(9/21/16) we noticed that a lot of our emails were being bouncedTo give Go Daddy the benefit of the doubt we called the recipients to see if corrections needed to be made to their addressesSince they were correct I called Go Daddy & was told there was an SPF issue that should have been fixed when I called in the first ti
We have been buying domians with Go Daddy under Account no*** since We have a lot of doamins with this companyFor some reason they have reset ll the domain settings to auto renew when every time we purchase a domain we select one year and not select auto renewThe person we just talked today at 5:am PST, 2/13/was the most manipulative, deceptive and threatening typical of pushy telemarketersWe told him we are going to dispute the charges but he wants us to keep calling back to cancel, hence to let charges go throughI don't know how long this person works at Go Daddy but we have been as long time customers telling us deceptive tactics that everything is set to auto renewWe also get calls everyday with this telemarketers from Go Daddy leaving messages when we don't want them harassing us
On 02/03/at 8:09pm I purchased a year basic reseller plan from Godaddy.com, LLC for $however I was double charge for total of $can provide bank statement and as proof and the plan is Misleading and is more like an affiliate program then a reseller I have contact Godaddy.com, LLC customer service times with unsuccessful results being Transferred from one department to the next and being placed on hold this issue has been on going for almost months What Godaddy.com, LLC did is theft all I ask for is my money back and Cancel the "reseller account"
On 1/I filed a complaint against Godaddy
The Complaint ID for that case is #***
The Revdex.com closed the complaint and considered it "resolved" because the company claimed it had done nothing wrong and had stated that they would "refund" me for a service that they conned me into purchasing
On top of that they allowed me to be extorted on their platform
On January 19th, I recieved an email from godaddy with the subject line of "refund requested"
"We've received a request to refund the following order:
Your refund receipt number is:
January 19, 10:AM
QTY ITEM PRICE
-GoDaddy Auctions - Membership w/ DomainAlertPro Monitoring -$
-GoDaddy Auctions - Membership $
-DomainAlert(R) Pro Monitoring - Pack $
Subtotal: -$
Shipping & Handling: $
Tax: -$
Total: -$5.39"
** Please note that this was only a REQUEST and not a REFUND which they stated they would honorNot only did they use deceptive b
Godaddy has terrible serviceI had to argue with them in order to get "store credit" because of a known issue concerning their web hosting service I ended up purchasing a Microsoft Business package in order to use up the store credit(Store credit is basically useless it's pretty much buying Microsoft stuff or reinvest in their substandard hosting) They set up some "account" for me to download Microsoft Business package but when I went to find out what my Microsoft login was with Microsoft the site said there was no recordFast forward with Microsoft tech support...they put an account executive on with me and she placed a conference call to Godaddy and they agreed to credit my original credit card and confirmed with the Microsoft person that it would not be store credit When I finally received notification from Godaddy concerning the refund it was store creditIf you research their practices you will see I am not the only person they do this to and they do NOT deserve the posit
After the hosting was affected by a Malware, our website expetrienced Denail of Service (DOS) attack, so we contacted the technical service department and opened a ticketMe and my CEO escalated the issue because we were losing business, so after talking to a Technical Supervisor (Austin S), who said will settle the account (Refund) if even after hours of trouble shooting they are not able to resolve the issuehe also said he will send me an emailbut I didnt not recieve any call back or email from themafter to business days they still werent able to resolve the issue and I called them back to talk to austin, but they said he was busyand finally after 8th day of fixing the issue he calls back and says, he wont be able to do the refund but will give us one extra year for free, by that time we laready had to moved to another hosting provider and all set the issue wasnt resolved and no compensdation were made for our lost businessthis need to be fixed
I called because I noticed when pulling my website up it had been turned offI called to inquire and told I missed the date for the website builder renewal and my options were to rebuild my website or pay $to get the tech team to release itBuilding that site was approximately a hour endeavor and if I rebuild it it WILL NOT be with your productI had been paying with an account credit recently because I had been refunded from where you overcharged me so you corrected the mistake you made and I'm happy to correct in paying the monthly fee and I would understand paying a late fee but $is an exorbitant fee for the tech team to simply release my site information, they aren't having to rebuild themI have gotten quotes from other hosting services that are more cost effective and one that even includes an app I would like to get past this and remain a customer but I will not do so with an unreasonable charge to restore my site pages.I want to continue with an amicable solution for both sides but even when speaking to supervisors their stance is there is nothing anyone can doI still had a credit from where they had overcharged me but you can't auto renew with account credits and I had been dealing with immensely stressful family issues including a son in and out of the hospital with seizures and a mother entering hospice care and they do not care the circumstances even though credit was there to cover itI have investigated other hosting companies and would never recommend them with how they treated me and took advantage to get an exorbitant extra fee
We hired an IT professional to migrate a website that was developed by another company On 5/19/our IT rep tried it to migrate it with a GoDaddy rep over the phone without success Initially, the rep tried to help us migrate the website over the phone but then finally came to the conclusion that GoDaddy would have to migrate it for us The rep told our IT professional that GoDaddy could perform the migration and the cost would be $ Later that day, we called GoDaddy and told the rep (Esa) that we would like GoDaddy to perform the migration At that time a second rep tried to help us to migrate over the phone but then finally came to the conclusion that GoDaddy would have to migrate it for us We emailed him the link from the previous developer where all the files were located, the rep checked to make sure he had everything he needed to perform the migration, told us that it would take about week, and we gave him the permission to charge $to our credit card on file