GoDaddy (GD) is re-selling MS Office Premium subscriptions on behalf of Microsoft, but the version of the service GD is selling is a crippled, limited functionality implementation I have two critical issues which GD refuses to address on which I have been working with and waiting for ~months in good faith for GD to correct The first issue is with functionality of the Microsoft Office Outlook mobile apps on Android The Microsoft Outlook Exchange servers hosted on GD are unable to remember credentials for more than a few hours which requires me to manually login to both of my GD hosted Microsoft Office email accounts at least twice per day on both of my email accounts on each Android device I own/use This is NOT a email experience on any platform and GD will not address the issue and Microsoft will not support me either because I purchased the license through GD Additionally, in the last weeks, GD's Office OneDrive service on MS Windows desktop (
Godaddy domain auctions I was currently bidding for an domain azureshell.com on the godaddy auction site Godaddy charged me to even to be able to bid in an auction on a domain, and then Godaddy bid in their own auction to raise the price of the current bid Godaddy was the only other bidder Godaddy markets their domain sells as auctions when they aren't really auctions Godaddy bids in fake auctions they host in order to drive up the price
I was charged $renewal fee for an account I know I cancelled a long time agoI called them to settle the issue but they refused to refund the moneyThey sent me some link to get in and RE-CANCEL the account So what now? Are they going to take my money again next time and claim AGAIN that I didn't cancel the account? How many other people do they do this to ?
They are holding my access to my account hostageI do not ever remember requesting or authorizing their two-party authentication service however it is on my accountThe cell phone number which is listed on my account is no longer active and because the only way they will allow me access was through that cell phone number I have been told I have to email a copy of my government id to their anonymous email address (no information about who would have access to my private personal information including address, ID number and date of birth)I am not agreeable to emailing (or providing in any other manner) my personal identifying informationWhat is wholly amazing to me is that I haven’t ever provided personal goverment issued identification information previously so how and why would my sending it now allow them to give me access to my domains and my products which I have paid forAdditionally the service that needs to be renewed is my law firm email account where time-sensitive email
I requested a change to my billing plan so I should have had the Ultimate WP Hosting to cover sites, plus a basic to cover That is a total of sites and plans, yet it appears that I am actively being charged for plans and I am not sure why
Furthermore, on 6/24/2016, GoDaddy charged $that was completely unauthorized and I immediately made contact to rectifyYour company refused to void the transaction, instead offering to just go ahead and keep it to extort a long term renewal out of meFinally, they offered a refund - not a void, but a refund which took quite a few days to process
To catch up, now my business is out $for a fraudulent transaction and it causes of my checking accounts to go haywireMy bank made over $over your unauthorized chargeI then got hit with returned payment fees and late fees from all of my credit card companies totaling another $So although I was finally refunded for a transaction that never should have happened, it stil
I have worked as a tax preparer for years and have had a godaddy virtual server for almost yearsIn the past months I have made several calls and attempts to gain access to this server and godaddy support escalated the issue which was no fault of my own to their senior support techniciansAfter several days I was informed my only option was to re-provision the servertheir fancy way of saying buy a new onethis first off is completely unaceptable as I paid to have the server available 99% of the time in their SLA here ***I am more than concerned that they are running a scam best effort service and not a 99% uptime reliable service as advertisedI have now lost over years of tax returns that I have provided my clients a guarantee that I would hold for yearsI have been with godaddy for several years and this just completely ruined my support and confidence in their productsTechnical
A site that you are hosting contains information that is illegal to broadcastThis information must be removed immediately for the protection of my familyThere are three entries in violation:
*** *** ***
The WORST! I have used Godaddy since for multiple domains and will be transferring my domain elsewhereAt first, they seem user friendly and reliable since they offer services for less than the competitorsMost people fall for lower fees but in reality, Godaddy makes most of their income thru other services that you do not need or even requestThey will charge you for fees that are unnecessary and they are very shady about incorporating themThey never refund me; instead, they give me a "credit" to use with themAs of this time of writing this, they have Negative and Positive Reviews
We found a $unauthorized charge for domain names and a premium domain name on our GoDaddy accountWe did not authorize these charges and are not aware of what the $premium domain even isWe called Support and they said I requested this over chat, in which I did notOf course, there are no refunds for premium domain namesI did chat with chat to renew Office emails, in which I did have to enter in my PIN
I am personally suspicious of this being an inside job for an employee to gain commission on such a high dollar domain
I contacted GoDaddy customer service five times today due to a charge to my account that I did not authorizeGoDaddy signed me up for a free website trial and I signed into my account and removed the automatic renewal optionI do not even use their websiteThe domain name I have is connected to an Etsy website and would not even link to theistsI was charged in January and saw that the automatic renewal box was checked so I removed itI was charged again in FebruaryThe moment I saw the charge, I contacted GoDaddy supportThey said that they could not correct the charge because my account had a two-factor identification process that did not authorize them to do anythingThe problem is that it was connected to my old phone number instead of the new one that had been updated previously with my accountTwo reps sent links to correct the issue and neither workedThey sent me to the billing department as well as tech supportThe final call, the rep told me I have to take it
We called GODADDY back to close our account back in because we closed the business Now years later GODADDY says they see where we called in but the account was not validated as closed So they bill us in for years of services to even though we closed the account Additionally they will not send us any documents showing the account is closed because they say there is a charge back on the account Discover Card says they ruled in the merchants favor because the merchant had my credit card number Merchant said that Discover Card is their bank and they always rule in their favor This is such a sham
I started by trying to upgrade my company site for better performanceThe goal was to get switched from me current godaddy server to a better oneGoDaddy and their it techs managed to:
Shut down our email for HoursWe lost all those emails
Shut down our site twice for hours and counting
No person you speak to at Godaddy acts like they care
Waste hours of my time
When it was all sad and done, the new server had negligible impact on the performance
As a business owner, I have many better things to doUsing Godaddy is a bad business decisionI am now starting my search on how to get away from godaddyIf you are considering using GoDaddy - STOPUse anyone else
I recently contacted this company in order to cancel the domain name that I had originally applied for because we no longer need to have a domain nameWhen I originally applied there was no request for personal picture identification or a colour copy of a current business licenseIf there had been I would not have appliedHowever, now when I request the cancellation of the domain name I am required to send picture id.( have no idea how they will verify that as they have nothing to compare to) and a current colour copy of a business licenseAs well if I wish to access the account to cancel the domain I am required to provide a cell phone numberI have explained that the domain name, the***Farm.com and as such the *** Farm is not and never has been a company, never been incorporated, nor is it an organization and has never generated a business license so it is not possible to remit oneI am very uncomfortable with the added layers of personal information they are requesting simply
I have been using Godaddy.com for years and their service continually has gotten less and less professional and competentMost recently, they assisted me in reducing the size of my website and server They misguided me on the type of server to use despite my proactive research and discussions, they failed at performing a routine migration, failed to stay on top of it, failed to make my website function as it did before, and in the end erased my entire years worth of a customize, costly website as a result of me not responding to them fast enough after an employee had turned off the autopay function on my server that I had relied upon for over yearsI was told they could recover it for a fee They charged me $to do so, but failed to perform the recovery and have lost my entire website They only sent me cryptic email that it was unsuccessful and continued to bill me for the wiped serverGetting a refund for only that month was almost impossible and then they tried to give it to me as a credit to godaddy versus an actual refund They refuse to refund me for the on going wiped server costI highly recommend that people do not use Godaddy for their services They are a dying company that lacks talent and bandwidth literally Take your business elsewhere before it is too late! Back up and get out I recommend a company like Amazon that will actually remain in business in the years to come The harm they have caused me is irreparable
I wanted to speak with a supervisor because your representative couldn't help me and he said no because he didn't know if I had an account with go daddy or notI asked him times to transfer me and he was a complete ***, rude, and disrespectfulHis name is Joao and he was unprofessional and really didn't know know what he was talking aboutI am livid and pissed the *** off because anytime a customer wants to speak with a supervisor they should be able to no matter what
I purchased a domain from GoDaddyAfter doing that, I started receiving dozens of email and phone callsAfter about calls I started asking the callers how they got my information and each told me the same thing "we bought your phone number from GoDaddy directly"I never agreed to allow GoDaddy to sell my personal information
Godaddy claims they have a website builder that is easy to use for freeOnce you give them your information they say its only free for the first daysI proceeded since the website also claims it can post photos for artistsWhen I try to add a photo - it cuts most of it offDue to work obligations I waited but proceeded three months later to build the website and get helpGodaddy says that I have to edit each photo to size before uploading it but could not tell me the size only the pixelUpon changing the pixel outside of the software it made the picture quality and or size all wrongUpon asking for assistance - they were unable to help
In other words they advertised a simple software that cannot be used for artists even though their website advertises to artists
I wasn't able to log in for several months due to their strict new password guidelinesWhen I called to ask for help, I was given instructions that didn't workThey give the option to log in with facebook, but that option doesn't actually log you inIt takes you to another page that makes you create a new accountMeanwhile I have a person from godaddy on the line getting frustrated with me while I'm getting frustrated right backThey talked down to me as if I was doing something stupid or not understanding them, but its their website that isn't functioning properly
I finally get logged in and try to edit my pageMy website has been advertising outdated information for several monthsOur hours have changed and the prices have gone up, but I have to honor the prices advertised on my website and loose business at the same time because people think we're closed
I made several attempts to edit the information, but godaddy will not publish my editsMy account is due to be renew
I accidentally made a purchase on this website (based on confusing/misleading product information)After multiple calls and emails, I have been unable to get the charge refunded and the company contines to forward me to a team that doesn't respond to me
We purchased a domain and hosting from Godady back in AprilI always pay monthly because never know when a better deal with another company will come upWell back in April our website would just go offline for a short period of timeOur web developer told me that the hosting plan we had couldn't handle the traffic so we upgradedAfter this our developer said he would provide take care of the hosting price for us for months, with the promise of getting more work, we agreed and he took over that!! Today I get an email from an employee saying how website has been took downI called godaddy and they told me the account was suspended because of a charge back, and in order to get the account back open I needed to supply them with a front and back copy of the credit card used to purchase the latest hostingI explained to them what I just typed above, and I was told there was nothing they could do if I couldn't provide this informationI let them know that I never used anything but my
GoDaddy (GD) is re-selling MS Office Premium subscriptions on behalf of Microsoft, but the version of the service GD is selling is a crippled, limited functionality implementation I have two critical issues which GD refuses to address on which I have been working with and waiting for ~months in good faith for GD to correct The first issue is with functionality of the Microsoft Office Outlook mobile apps on Android The Microsoft Outlook Exchange servers hosted on GD are unable to remember credentials for more than a few hours which requires me to manually login to both of my GD hosted Microsoft Office email accounts at least twice per day on both of my email accounts on each Android device I own/use This is NOT a email experience on any platform and GD will not address the issue and Microsoft will not support me either because I purchased the license through GD Additionally, in the last weeks, GD's Office OneDrive service on MS Windows desktop (
Godaddy domain auctions I was currently bidding for an domain azureshell.com on the godaddy auction site Godaddy charged me to even to be able to bid in an auction on a domain, and then Godaddy bid in their own auction to raise the price of the current bid Godaddy was the only other bidder Godaddy markets their domain sells as auctions when they aren't really auctions Godaddy bids in fake auctions they host in order to drive up the price
I was charged $renewal fee for an account I know I cancelled a long time agoI called them to settle the issue but they refused to refund the moneyThey sent me some link to get in and RE-CANCEL the account So what now? Are they going to take my money again next time and claim AGAIN that I didn't cancel the account? How many other people do they do this to ?
They are holding my access to my account hostageI do not ever remember requesting or authorizing their two-party authentication service however it is on my accountThe cell phone number which is listed on my account is no longer active and because the only way they will allow me access was through that cell phone number I have been told I have to email a copy of my government id to their anonymous email address (no information about who would have access to my private personal information including address, ID number and date of birth)I am not agreeable to emailing (or providing in any other manner) my personal identifying informationWhat is wholly amazing to me is that I haven’t ever provided personal goverment issued identification information previously so how and why would my sending it now allow them to give me access to my domains and my products which I have paid forAdditionally the service that needs to be renewed is my law firm email account where time-sensitive email
I requested a change to my billing plan so I should have had the Ultimate WP Hosting to cover sites, plus a basic to cover That is a total of sites and plans, yet it appears that I am actively being charged for plans and I am not sure why
Furthermore, on 6/24/2016, GoDaddy charged $that was completely unauthorized and I immediately made contact to rectifyYour company refused to void the transaction, instead offering to just go ahead and keep it to extort a long term renewal out of meFinally, they offered a refund - not a void, but a refund which took quite a few days to process
To catch up, now my business is out $for a fraudulent transaction and it causes of my checking accounts to go haywireMy bank made over $over your unauthorized chargeI then got hit with returned payment fees and late fees from all of my credit card companies totaling another $So although I was finally refunded for a transaction that never should have happened, it stil
I have worked as a tax preparer for years and have had a godaddy virtual server for almost yearsIn the past months I have made several calls and attempts to gain access to this server and godaddy support escalated the issue which was no fault of my own to their senior support techniciansAfter several days I was informed my only option was to re-provision the servertheir fancy way of saying buy a new onethis first off is completely unaceptable as I paid to have the server available 99% of the time in their SLA here ***I am more than concerned that they are running a scam best effort service and not a 99% uptime reliable service as advertisedI have now lost over years of tax returns that I have provided my clients a guarantee that I would hold for yearsI have been with godaddy for several years and this just completely ruined my support and confidence in their productsTechnical
A site that you are hosting contains information that is illegal to broadcastThis information must be removed immediately for the protection of my familyThere are three entries in violation:
*** *** ***
The WORST! I have used Godaddy since for multiple domains and will be transferring my domain elsewhereAt first, they seem user friendly and reliable since they offer services for less than the competitorsMost people fall for lower fees but in reality, Godaddy makes most of their income thru other services that you do not need or even requestThey will charge you for fees that are unnecessary and they are very shady about incorporating themThey never refund me; instead, they give me a "credit" to use with themAs of this time of writing this, they have Negative and Positive Reviews
We found a $unauthorized charge for domain names and a premium domain name on our GoDaddy accountWe did not authorize these charges and are not aware of what the $premium domain even isWe called Support and they said I requested this over chat, in which I did notOf course, there are no refunds for premium domain namesI did chat with chat to renew Office emails, in which I did have to enter in my PIN
I am personally suspicious of this being an inside job for an employee to gain commission on such a high dollar domain
I contacted GoDaddy customer service five times today due to a charge to my account that I did not authorizeGoDaddy signed me up for a free website trial and I signed into my account and removed the automatic renewal optionI do not even use their websiteThe domain name I have is connected to an Etsy website and would not even link to theistsI was charged in January and saw that the automatic renewal box was checked so I removed itI was charged again in FebruaryThe moment I saw the charge, I contacted GoDaddy supportThey said that they could not correct the charge because my account had a two-factor identification process that did not authorize them to do anythingThe problem is that it was connected to my old phone number instead of the new one that had been updated previously with my accountTwo reps sent links to correct the issue and neither workedThey sent me to the billing department as well as tech supportThe final call, the rep told me I have to take it
We called GODADDY back to close our account back in because we closed the business Now years later GODADDY says they see where we called in but the account was not validated as closed So they bill us in for years of services to even though we closed the account Additionally they will not send us any documents showing the account is closed because they say there is a charge back on the account Discover Card says they ruled in the merchants favor because the merchant had my credit card number Merchant said that Discover Card is their bank and they always rule in their favor This is such a sham
I started by trying to upgrade my company site for better performanceThe goal was to get switched from me current godaddy server to a better oneGoDaddy and their i
t techs managed to:
Shut down our email for HoursWe lost all those emails
Shut down our site twice for hours and counting
No person you speak to at Godaddy acts like they care
Waste hours of my time
When it was all sad and done, the new server had negligible impact on the performance
As a business owner, I have many better things to doUsing Godaddy is a bad business decisionI am now starting my search on how to get away from godaddyIf you are considering using GoDaddy - STOPUse anyone else
I recently contacted this company in order to cancel the domain name that I had originally applied for because we no longer need to have a domain nameWhen I originally applied there was no request for personal picture identification or a colour copy of a current business licenseIf there had been I would not have appliedHowever, now when I request the cancellation of the domain name I am required to send picture id.( have no idea how they will verify that as they have nothing to compare to) and a current colour copy of a business licenseAs well if I wish to access the account to cancel the domain I am required to provide a cell phone numberI have explained that the domain name, the***Farm.com and as such the *** Farm is not and never has been a company, never been incorporated, nor is it an organization and has never generated a business license so it is not possible to remit oneI am very uncomfortable with the added layers of personal information they are requesting simply
I have been using Godaddy.com for years and their service continually has gotten less and less professional and competentMost recently, they assisted me in reducing the size of my website and server They misguided me on the type of server to use despite my proactive research and discussions, they failed at performing a routine migration, failed to stay on top of it, failed to make my website function as it did before, and in the end erased my entire years worth of a customize, costly website as a result of me not responding to them fast enough after an employee had turned off the autopay function on my server that I had relied upon for over yearsI was told they could recover it for a fee They charged me $to do so, but failed to perform the recovery and have lost my entire website They only sent me cryptic email that it was unsuccessful and continued to bill me for the wiped serverGetting a refund for only that month was almost impossible and then they tried to give it to me as a credit to godaddy versus an actual refund They refuse to refund me for the on going wiped server costI highly recommend that people do not use Godaddy for their services They are a dying company that lacks talent and bandwidth literally Take your business elsewhere before it is too late! Back up and get out I recommend a company like Amazon that will actually remain in business in the years to come The harm they have caused me is irreparable
I wanted to speak with a supervisor because your representative couldn't help me and he said no because he didn't know if I had an account with go daddy or notI asked him times to transfer me and he was a complete ***, rude, and disrespectfulHis name is Joao and he was unprofessional and really didn't know know what he was talking aboutI am livid and pissed the *** off because anytime a customer wants to speak with a supervisor they should be able to no matter what
I purchased a domain from GoDaddyAfter doing that, I started receiving dozens of email and phone callsAfter about calls I started asking the callers how they got my information and each told me the same thing "we bought your phone number from GoDaddy directly"I never agreed to allow GoDaddy to sell my personal information
Godaddy claims they have a website builder that is easy to use for freeOnce you give them your information they say its only free for the first daysI proceeded since the website also claims it can post photos for artistsWhen I try to add a photo - it cuts most of it offDue to work obligations I waited but proceeded three months later to build the website and get helpGodaddy says that I have to edit each photo to size before uploading it but could not tell me the size only the pixelUpon changing the pixel outside of the software it made the picture quality and or size all wrongUpon asking for assistance - they were unable to help
In other words they advertised a simple software that cannot be used for artists even though their website advertises to artists
I wasn't able to log in for several months due to their strict new password guidelinesWhen I called to ask for help, I was given instructions that didn't workThey give the option to log in with facebook, but that option doesn't actually log you inIt takes you to another page that makes you create a new accountMeanwhile I have a person from godaddy on the line getting frustrated with me while I'm getting frustrated right backThey talked down to me as if I was doing something stupid or not understanding them, but its their website that isn't functioning properly
I finally get logged in and try to edit my pageMy website has been advertising outdated information for several monthsOur hours have changed and the prices have gone up, but I have to honor the prices advertised on my website and loose business at the same time because people think we're closed
I made several attempts to edit the information, but godaddy will not publish my editsMy account is due to be renew
I accidentally made a purchase on this website (based on confusing/misleading product information)After multiple calls and emails, I have been unable to get the charge refunded and the company contines to forward me to a team that doesn't respond to me
We purchased a domain and hosting from Godady back in AprilI always pay monthly because never know when a better deal with another company will come upWell back in April our website would just go offline for a short period of timeOur web developer told me that the hosting plan we had couldn't handle the traffic so we upgradedAfter this our developer said he would provide take care of the hosting price for us for months, with the promise of getting more work, we agreed and he took over that!! Today I get an email from an employee saying how website has been took downI called godaddy and they told me the account was suspended because of a charge back, and in order to get the account back open I needed to supply them with a front and back copy of the credit card used to purchase the latest hostingI explained to them what I just typed above, and I was told there was nothing they could do if I couldn't provide this informationI let them know that I never used anything but my