I am a partner of a publishing venture Windmill Books LtdThe website https://guideshub.company/company/windmill-books-is posting information suggesting I am a retail bookstoreAs a result, my cell phone is bombarded with spam and robocallsI have notified GoDaddy but they have failed to respond I would like to have this web page taken downI cannot contact the website owner because the email link is a dead linkIt doesn't workI appealed to GoDaddy who hosts this website but my complaint has gone unanswered I would like to avoid the next step, filing a complaint in the United States District Court
Advertised domain name registration for cents when I go to checkout states full priceI called customer service and they refuse to help me just as a response I'm not eligibleWhat makes me eligible? Why provided advertisement? And why is customer service and the supervisor so rude to me
Upon purchasing multiple domains and services through Godaddy.com , customer #***, I started to create my sites and few days after I had set up my siteI received an email stating my account had been locked and all purchases had been closed/refunded due to fraudThis company took it upon them selves to close my account and take away domains that I purchased without even contacting me prior to doing soI am very upset and this is not ok for this company to do this to any customerI am highly upset about this and feel like this company taking advantage of customers and causing undue burdens on peopleThis is not ok!
On January 26, I received a call from *** offering me their "Get Found" serviceI was told that by subscribing to that service I would increase traffic to my website and my website would come up one of the first ones when someone searches on googleThey offered me a year deal because they said it's the best value that they haveI assured that I can cancel the service at any time and that they would refund my money backI was told that I can try the service for several months, and if I don't like it, I can call and they would refund the moneyI think I called a few more times after thatOnce after they listed my site on yelp after I was assured that it was not going to happen and I also spoke to them another time when I was unhappy about their serviceI was told that it takes time for everything to start working and I was asked by godaddy's staff to wait a few months longer before cancellingWell, I waited and after deciding that this service has not produced a si
Since renewal of website our business website has been down or listed as unsecure due to SSL isseusGoDaddy was contacted and the SSL issues and site availability was supposed to be fixed within "minutes"Over a week later and the site is still down with SSL issuesEvery day the site is down is lost revenue and GoDaddy does not seem to careWhen customer service was contacted I was routed in a loop for over minutes then had to wait on hold for over minutesIt took several hours to get "it will be fixed within minutes"Issues are still not resolved
I bought a domain only to be told that it was an auction so to speak because someone else owned itthen they refused a refund, I have been with them for over years,
Godaddy.com automatically renewed a domain name sollertiatech.com (account # ***) and charged me $USwithout my authorizationI tried to solve get refund for the fee but they refused to do so
GoDaddy sold my private informationNot just the website I registered with them, not just my name, but my (unlisted) telephone number, my (unlisted) cell phone number, and my home addressI have received calls from all over the world wanting to talk to me about my Google search results (my site is not crawled and is excluded from Google search)I have received "urgent and final warning" calls about my unpaid student loans (I have never had a student loan)I have received letters advertising credit cards through the US PostMale enhancement emails and "hot chicks" eager to meet me - written to me using my name! Very, very bad business practiceVery negative experience
This company is front-running a domain I searched for a domain directly within their search and before I could complete the purchase the domain was squatted by Godaddy.com I purchased their recommended service to "reach out" to the owner of the domain I was trying to purchase not realizing it was actually Godaddy.com that is in control of the domain Godaddy attempts to extort individuals by telling them that they can buy the domain within certain parameters to only then at an inflated price offer the domain for sale From $at my initial attempt to purchase the domain, to on an offer to sell me the domain for a price of $5,from a supposed owner of the domain They state most cases can be executed between $to $2,
No refund offered on product I have no intention of usingI called to see about a refund and they said I was not within their thirty day refund windowI have not used the product and Godaddy is not out any money because of this
On March 28, I purchased multiple domains from GoDaddy.com including kaittyler.comI added the secrutiy option to all domains which protects your personal information with encryption and 'dump' emails and business addressesWhen I went to check out, it was suggested to me by GoDaddy that I also purchase kaittyler.us to protect the integrity of kaittyler.comSince purchasing my GoDaddy domains I have been harassed with at least phone calls a day by third party phishing companies trying to "set up my website' for meI finally realized that the only 'new' thing I had done with my business was purchase those domains last week
I called GoDaddy customer service today to ask how my personal information was given out and they explained that the privacy protection was not available for my kaittyler.us domain- so all of my information was public and that was why I was getting the callsI asked them to refund me for the .us domain because of this issue and was told that their policy wa
I was in search of a new web site builder and after speaking with several different possible companies I went with Godaddy because they said they could meet ALL my needs
After charging my credit card $they proceeded to build a site that did not come close to the work they promised
My company has been based on the premise for years of "buy get free", AND 85% of my business is WHOLESALE ordering, getting discounted pricing with a minimum order
These were the most essential things I requested that had to be implemented on my new site After all was said and done and they said my site was good to go....NONE of the most important demands were met! Then, after go round and round with them they FINALLY told me they could not perform that serviceThis substantially hurt my business with sales plunging more than 75%, customers were very disappointed I no longer had the deal, it was used as a very important selling tool
When I asked for my money back they said NO
PURCHASED A NUMBER OF SERVICES FROM GO DADDY ABOUT YEARS AGO - DOMAIN WORDPRESS SSL CERTIFICATE EMAIL BUSINESS REGISTRATION ETCTHE WEBSITE IS MORE DOWN RATHER THAN UP AND RUNNINGEVERY TIME I CONTACT CUSTOMER CARE AND THEIR RESPONSE IS USE A BACK UPNOW MY WEBSITE IS HACKE AND TEHIR RESPONSE IS AGAIN USE A BACKUPTHE WEBSITE STILL SHOWS THIS WEBSITE MAY BE HACKEDI CONTACTED GO DADDY AGAINA ND THEY YET AGAIN PERSUADED ME TO BUY A SECURITY GO DADDY CLEANU UPTHEY DID NOT FIX THE ISSUE AND MY WEBSITE IS SHOWING HACKEDI AM FED UP AND FRUSTRATED I SPENT OVER A THOUSAND DOLLARS ON GO DADDY AND THHIS WEBSITE IS MORE DOWN THE WORKING!!! I HAVE BEEN ASKING FOR A REFUND SINCE THEBEGINING BUT TEHY DO NOT GIVE REFUNDS I AM FED UP AND FRUSTRATED AS I DO NTO WANT TO SPEND MORE MONEY TO GO WITH WIX UNTIL THEY REFUND ME THE MONEY!!!!
Hired them on July 1, and have had numerous problems from the startFrom customer service to not being able to access what I've paid for, problems with double billing, time wasted spent adding items to my online store and having to redo it numerous time because they haven't fixed the initial problems and or change to account purchase/settingsFor instance at first I paid them for myself to build my website because that was the only option I was offered and when I got to the legal part I didn't know what to have there so I contacted them and was told by the next person that that was an additional purchase or charge to have them build the site and they would enter that information upon doing soI accepted and paid more money, went over all the details and sent the photos I was told I could have added with this additional purchase and waited for about weeks and when I was able to preview it, It looked almost identical to what I had already done ( they only added photos) and n
Godaddy keep preventing my firm to transfer my domain (conswinrealty.com)to bluehostI have unlock my domain and follow its domain transfer instructionsI contacted the company many times during last monthTime is essence for my firm to transfer the domainHope I can get the issue solved here
GoDaddy.com, LLC, auto reviewed my webhosting for full price for two yearsWhen I called in, I was told, I was two days late to recoup any money from them because of their 30-day refund policy, not even if I terminate the service! A few things came out of this: 1) First of all, the auto renewal is set by DEFAULT, which is a cheap practice into making customer to pay full price 2) Secondly, not anywhere, even in the auto renewal email, indicates there is such a 30-day non-refundable policy, which by the way, is the worst I ever know of Even cable and phone companies allows early termination with a fee Shame on GoDaddy.com who knows only collecting money! 3) Last but not the least, the auto renewal is two years, again not anywhere indicates that, in fact, if manually renew from website, it gives the option of or years
The company's processes are completely broken:
1) Have been waiting seven days for a code signing certificate renewalThe verification takes ages
2) Requested ridiculous documentation such as a selfie with my ID card: "…a clopicture of you holding the Photo ID next to your face is best." Even once uploaded, the web site won't change status nor display that the documents were receivedOnly support can tell
3) FIVE SUPPORT CALLS and not yet processedNo escalation procedure whatsoeverSupport personnel is incompetent
4) The staff completely ignores the fact that my certificates expired three days ago, and that this alone has a negative impact on our business
5) Unable to reliably choose currency and web site version: Keeps randomly opening US, Canada, Australia and UK siteKeeps changing the currency from USD to GBP or CZKEven when a currency is exactly specified in my account settings, it changes randomly once you are (randomly again) redirected to a different version of the web sitePayment method's currency settings is ignored completely as well
I have been a GoDaddy customer for eight years, spent several thousand dollars so far with them, and during the past two or three years I have taken all my services elsewhereThe code signing certificate is the only service left and IT'S A DISASTERThis was the last time I worked with them, ever
On 10/24/we purchased for $renewal of hosting service with GoDaddy.com for a neighborhood association with a simple WordPress websiteWe were advised by GoDaddy rep to switch to a more WordPress efficient serviceIn response to my concern that this would create more work, we were advised that the migration process is easy and we'd be walked through itI was instructed on how to update the account administrators but was not instructed to update the contact information on the domain nameWhile still on the phone call we followed instructions on migrating the siteThe process takes a few hours so we hung up
Later I received an email notifying me the migration didn't go throughI called GoDaddy.com and was advised to try to migrate it a second timeA second time I received an email that the migration didn't go throughOn 11/16/16, I emailed the representative ***@godaddy.com, [email protected] and [email protected] with the following message: "The transitio
I just spoke to a technical service rep who was providing me with support in making revisions to my Godaddy website under the free trialWe discussed my purchasing the site and he processed the paymentI forgot to use the coupon for a 35% discount on new productsI called Godaddy back to apply the coupon and they said it was too late (they tried to sell me a longer term contract for which I could use the coupon)I have purchased hundreds of dollars of their products/services and asked if I could cancel the order from minutes ago and repurchase with the coupon and they said no - that would be a renewal and they could not apply the discountVery disappointed, since their service is usually of high quality
I am a partner of a publishing venture Windmill Books LtdThe website https://guideshub.company/company/windmill-books-is posting information suggesting I am a retail bookstoreAs a result, my cell phone is bombarded with spam and robocallsI have notified GoDaddy but they have failed to respond I would like to have this web page taken downI cannot contact the website owner because the email link is a dead linkIt doesn't workI appealed to GoDaddy who hosts this website but my complaint has gone unanswered I would like to avoid the next step, filing a complaint in the United States District Court
Advertised domain name registration for cents when I go to checkout states full priceI called customer service and they refuse to help me just as a response I'm not eligibleWhat makes me eligible? Why provided advertisement? And why is customer service and the supervisor so rude to me
Upon purchasing multiple domains and services through Godaddy.com , customer #***, I started to create my sites and few days after I had set up my siteI received an email stating my account had been locked and all purchases had been closed/refunded due to fraudThis company took it upon them selves to close my account and take away domains that I purchased without even contacting me prior to doing soI am very upset and this is not ok for this company to do this to any customerI am highly upset about this and feel like this company taking advantage of customers and causing undue burdens on peopleThis is not ok!
On January 26, I received a call from *** offering me their "Get Found" serviceI was told that by subscribing to that service I would increase traffic to my website and my website would come up one of the first ones when someone searches on googleThey offered me a year deal because they said it's the best value that they haveI assured that I can cancel the service at any time and that they would refund my money backI was told that I can try the service for several months, and if I don't like it, I can call and they would refund the moneyI think I called a few more times after thatOnce after they listed my site on yelp after I was assured that it was not going to happen and I also spoke to them another time when I was unhappy about their serviceI was told that it takes time for everything to start working and I was asked by godaddy's staff to wait a few months longer before cancellingWell, I waited and after deciding that this service has not produced a si
Since renewal of website our business website has been down or listed as unsecure due to SSL isseusGoDaddy was contacted and the SSL issues and site availability was supposed to be fixed within "minutes"Over a week later and the site is still down with SSL issuesEvery day the site is down is lost revenue and GoDaddy does not seem to careWhen customer service was contacted I was routed in a loop for over minutes then had to wait on hold for over minutesIt took several hours to get "it will be fixed within minutes"Issues are still not resolved
I bought a domain only to be told that it was an auction so to speak because someone else owned itthen they refused a refund, I have been with them for over years,
Godaddy.com automatically renewed a domain name sollertiatech.com (account # ***) and charged me $USwithout my authorizationI tried to solve get refund for the fee but they refused to do so
GoDaddy sold my private informationNot just the website I registered with them, not just my name, but my (unlisted) telephone number, my (unlisted) cell phone number, and my home addressI have received calls from all over the world wanting to talk to me about my Google search results (my site is not crawled and is excluded from Google search)I have received "urgent and final warning" calls about my unpaid student loans (I have never had a student loan)I have received letters advertising credit cards through the US PostMale enhancement emails and "hot chicks" eager to meet me - written to me using my name! Very, very bad business practiceVery negative experience
This company is front-running a domain I searched for a domain directly within their search and before I could complete the purchase the domain was squatted by Godaddy.com I purchased their recommended service to "reach out" to the owner of the domain I was trying to purchase not realizing it was actually Godaddy.com that is in control of the domain Godaddy attempts to extort individuals by telling them that they can buy the domain within certain parameters to only then at an inflated price offer the domain for sale From $at my initial attempt to purchase the domain, to on an offer to sell me the domain for a price of $5,from a supposed owner of the domain They state most cases can be executed between $to $2,
No refund offered on product I have no intention of usingI called to see about a refund and they said I was not within their thirty day refund windowI have not used the product and Godaddy is not out any money because of this
On March 28, I purchased multiple domains from GoDaddy.com including kaittyler.comI added the secrutiy option to all domains which protects your personal information with encryption and 'dump' emails and business addressesWhen I went to check out, it was suggested to me by GoDaddy that I also purchase kaittyler.us to protect the integrity of kaittyler.comSince purchasing my GoDaddy domains I have been harassed with at least phone calls a day by third party phishing companies trying to "set up my website' for meI finally realized that the only 'new' thing I had done with my business was purchase those domains last week
I called GoDaddy customer service today to ask how my personal information was given out and they explained that the privacy protection was not available for my kaittyler.us domain- so all of my information was public and that was why I was getting the callsI asked them to refund me for the .us domain because of this issue and was told that their policy wa
I was in search of a new web site builder and after speaking with several different possible companies I went with Godaddy because they said they could meet ALL my needs
After charging my credit card $they proceeded to build a site that did not come close to the work they promised
My company has been based on the premise for years of "buy get free", AND 85% of my business is WHOLESALE ordering, getting discounted pricing with a minimum order
These were the most essential things I requested that had to be implemented on my new site After all was said and done and they said my site was good to go....NONE of the most important demands were met! Then, after go round and round with them they FINALLY told me they could not perform that serviceThis substantially hurt my business with sales plunging more than 75%, customers were very disappointed I no longer had the deal, it was used as a very important selling tool
When I asked for my money back they said NO
PURCHASED A NUMBER OF SERVICES FROM GO DADDY ABOUT YEARS AGO - DOMAIN WORDPRESS SSL CERTIFICATE EMAIL BUSINESS REGISTRATION ETCTHE WEBSITE IS MORE DOWN RATHER THAN UP AND RUNNINGEVERY TIME I CONTACT CUSTOMER CARE AND THEIR RESPONSE IS USE A BACK UPNOW MY WEBSITE IS HACKE AND TEHIR RESPONSE IS AGAIN USE A BACKUPTHE WEBSITE STILL SHOWS THIS WEBSITE MAY BE HACKEDI CONTACTED GO DADDY AGAINA ND THEY YET AGAIN PERSUADED ME TO BUY A SECURITY GO DADDY CLEANU UPTHEY DID NOT FIX THE ISSUE AND MY WEBSITE IS SHOWING HACKEDI AM FED UP AND FRUSTRATED I SPENT OVER A THOUSAND DOLLARS ON GO DADDY AND THHIS WEBSITE IS MORE DOWN THE WORKING!!! I HAVE BEEN ASKING FOR A REFUND SINCE THEBEGINING BUT TEHY DO NOT GIVE REFUNDS I AM FED UP AND FRUSTRATED AS I DO NTO WANT TO SPEND MORE MONEY TO GO WITH WIX UNTIL THEY REFUND ME THE MONEY!!!!
Hired them on July 1, and have had numerous problems from the startFrom customer service to not being able to access what I've paid for, problems with double billing, time wasted spent adding items to my online store and having to redo it numerous time because they haven't fixed the initial problems and or change to account purchase/settingsFor instance at first I paid them for myself to build my website because that was the only option I was offered and when I got to the legal part I didn't know what to have there so I contacted them and was told by the next person that that was an additional purchase or charge to have them build the site and they would enter that information upon doing soI accepted and paid more money, went over all the details and sent the photos I was told I could have added with this additional purchase and waited for about weeks and when I was able to preview it, It looked almost identical to what I had already done ( they only added photos) and n
Godaddy keep preventing my firm to transfer my domain (conswinrealty.com)to bluehostI have unlock my domain and follow its domain transfer instructionsI contacted the company many times during last monthTime is essence for my firm to transfer the domainHope I can get the issue solved here
Terrible company with rude customer service, they are billing my cc# for unwarranted charges for renewals that I did not authorize
GoDaddy.com, LLC, auto reviewed my webhosting for full price for two yearsWhen I called in, I was told, I was two days late to recoup any money from them because of their 30-day refund policy, not even if I terminate the service! A few things came out of this: 1) First of all, the auto renewal is set by DEFAULT, which is a cheap practice into making customer to pay full price 2) Secondly, not anywhere, even in the auto renewal email, indicates there is such a 30-day non-refundable policy, which by the way, is the worst I ever know of Even cable and phone companies allows early termination with a fee Shame on GoDaddy.com who knows only collecting money! 3) Last but not the least, the auto renewal is two years, again not anywhere indicates that, in fact, if manually renew from website, it gives the option of or years
The company's processes are completely broken:
1) Have been waiting seven days for a code signing certificate renewalThe verification takes ages
2) Requested ridiculous documentation such as a selfie with my ID card: "…a clopicture of you holding the Photo ID next to your face is best." Even once uploaded, the web site won't change status nor display that the documents were receivedOnly support can tell
3) FIVE SUPPORT CALLS and not yet processedNo escalation procedure whatsoeverSupport personnel is incompetent
4) The staff completely ignores the fact that my certificates expired three days ago, and that this alone has a negative impact on our business
5) Unable to reliably choose currency and web site version: Keeps randomly opening US, Canada, Australia and UK siteKeeps changing the currency from USD to GBP or CZKEven when a currency is exactly specified in my account settings, it changes randomly once you are (randomly again) redirected to a different version of the web sitePayment method's currency settings is ignored completely as well
I have been a GoDaddy customer for eight years, spent several thousand dollars so far with them, and during the past two or three years I have taken all my services elsewhereThe code signing certificate is the only service left and IT'S A DISASTERThis was the last time I worked with them, ever
On 10/24/we purchased for $renewal of hosting service with GoDaddy.com for a neighborhood association with a simple WordPress websiteWe were advised by GoDaddy rep to switch to a more WordPress efficient serviceIn response to my concern that this would create more work, we were advised that the migration process is easy and we'd be walked through itI was instructed on how to update the account administrators but was not instructed to update the contact information on the domain nameWhile still on the phone call we followed instructions on migrating the siteThe process takes a few hours so we hung up
Later I received an email notifying me the migration didn't go throughI called GoDaddy.com and was advised to try to migrate it a second timeA second time I received an email that the migration didn't go throughOn 11/16/16, I emailed the representative ***@godaddy.com, [email protected] and [email protected] with the following message: "The transitio
I just spoke to a technical service rep who was providing me with support in making revisions to my Godaddy website under the free trialWe discussed my purchasing the site and he processed the paymentI forgot to use the coupon for a 35% discount on new productsI called Godaddy back to apply the coupon and they said it was too late (they tried to sell me a longer term contract for which I could use the coupon)I have purchased hundreds of dollars of their products/services and asked if I could cancel the order from minutes ago and repurchase with the coupon and they said no - that would be a renewal and they could not apply the discountVery disappointed, since their service is usually of high quality