I am a partner of a publishing venture Windmill Books LtdThe website https://guideshub.company/company/windmill-books-is posting information suggesting I am a retail bookstoreAs a result, my cell phone is bombarded with spam and robocallsI have notified GoDaddy but they have failed to respond I would like to have this web page taken downI cannot contact the website owner because the email link is a dead linkIt doesn't workI appealed to GoDaddy who hosts this website but my complaint has gone unanswered I would like to avoid the next step, filing a complaint in the United States District Court
I am a Go Daddy Customer however I was searching for domain names prior to signing in and came across two names that I wanted to purchase I selected both names and signed up to pay for them for two years each I proceeded to check out where the system gave me a promotional code to use (***) and a final price for both names for two years for approx $and some change Once I clicked the orange button to pay, the system required me to sign in Once I signed in and went back to the cart the system told me the discount was a "limited promotion" and instead wanted to charge me $ I immediately clicked on the Chat button and talked to Ryan Wwho tried to tell me the promotion was no longer available (I have a copy of the chat) I then called in to Go Daddy and they indicated that unless I had a copy of the screen shot they could not give me the discounted price I only had access to the screen showing the increased price When I tried to use the back button to get b
Hello,
I have to complain to godaddy.com and ***
I purchased the domain name on Godaddy.com.Godaddy initiated a transaction on ***, Godaddy told me to pay to ***
The seller of this domain is a third-party individual, now the seller defaults, the transaction can't be completed
*** told me they still to charge me escrow fees,
I think this is a huge unfairness for me, because I'm just a consumer, I should not have to pay any fees without receiving the goods
Dishonest ordering process; Connected with Christy - the meanest horrible, Rude, Unsympathetic Customer Service Manager!
I ordered domain registrations from GoDaddy on Christmas, 12/25/ They had a problem with their shopping cart which did not give me the breakdownWhen I went to payment, I was shocked to find out that there were only domains and one of them was ordered for two yearsGoDaddy tricks you by defaulting to a two year subscription while advertising for one year subscriptionsWhen I called customer support and they couldn't help me and I requested a supervisorChristy, the supervisor, was the most discourteous, unsympathetic, rude bordering on intentionally mean, was rigid regarding her position, would not give me any contact name or email address to her boss, the company Vice President of Customer Support, or the CEO After spending an hour with her, I accomplished nothing which resulted in ruining my Christmas, feeling defrauded by a company I have done business with for over ten years!
I sold a domain on Godaddy Before payment was made to me, I called to tell the rep an old, invalid paypal account was still listed on my Godaddy account He told me just to add my new Paypal account and it would be fine It wasn't They proceeded to deposit the funds into the invalid account anyway After several calls and emails (and being on the phone with reps who lacked knowledge of their own system) the matter still is not resolved I've been emailing Michelle Carrozza and her supervisor Randy Wilson repeatedly I received one response from the supervisor with a canned response that did not even address the issue It has been weeks and I still have not been paid for my domain, which they've transferred to the new owner THEIR CUSTOMER SERVICE IS ALWAYS TERRIBLE, BUT THIS TIME TOPS ALL! JUST TERRIBLE!
Go Daddy renewed a hosting product for 2x the original price on a personal debit card that had expired My web tech and I have called GoDaddy several times after the charge occurred and was referred to my bank The bank has referred me back to GoDaddy each time because it is a vendor dispute
Godaddy keep preventing my firm to transfer my domain (conswinrealty.com)to bluehostI have unlock my domain and follow its domain transfer instructionsI contacted the company many times during last monthTime is essence for my firm to transfer the domainHope I can get the issue solved here
GoDaddy placed a 60-day transfer hold on my domain name after a street address change
I contacted GoDaddy requesting removal of this lock, so that I can immediately transfer the domain to BlueHost
GoDaddy was contractually required to release this domain within calendar days according to the following ICANN regulations: ***
It has been calendar days, and I have not received a response, and the transfer lock remains
I have included the email in question below for reference
___________________________________________________________
Email sent to: [email protected]
Email sent from: ***
___________________________________________________________
Email Subject:
60-Day Transfer-Lock, Immediate Removal Request
Email Body:
*** ***, in electronic communication with Godaddy Inc: December 28,
To whom it may concern,
I recently changed my registrant address from '*** * *
paid over $ for our website emergency servicewhere they rebuild your website for you ours domain expiredso we had to do this after we paid the feei was told it could take weeks to do this depending on the difficultyto my surprise two minutes later I get an email saying the process is completedwent to the website and saw its a defunct hallow empty garbage of what it used to be all the data is gonei have since tried reaching them via email and phone no one replysi feel I was scammedour reputation is on the line and I cant get our website put back updisgraceful
Upon purchasing multiple domains and services through Godaddy.com , customer #***, I started to create my sites and few days after I had set up my siteI received an email stating my account had been locked and all purchases had been closed/refunded due to fraudThis company took it upon them selves to close my account and take away domains that I purchased without even contacting me prior to doing soI am very upset and this is not ok for this company to do this to any customerI am highly upset about this and feel like this company taking advantage of customers and causing undue burdens on peopleThis is not ok!
The company's processes are completely broken:
1) Have been waiting seven days for a code signing certificate renewalThe verification takes ages
2) Requested ridiculous documentation such as a selfie with my ID card: "…a clopicture of you holding the Photo ID next to your face is best." Even once uploaded, the web site won't change status nor display that the documents were receivedOnly support can tell
3) FIVE SUPPORT CALLS and not yet processedNo escalation procedure whatsoeverSupport personnel is incompetent
4) The staff completely ignores the fact that my certificates expired three days ago, and that this alone has a negative impact on our business
5) Unable to reliably choose currency and web site version: Keeps randomly opening US, Canada, Australia and UK siteKeeps changing the currency from USD to GBP or CZKEven when a currency is exactly specified in my account settings, it changes randomly once you are (randomly again) redirected to a different version of the web sitePayment method's currency settings is ignored completely as well
I have been a GoDaddy customer for eight years, spent several thousand dollars so far with them, and during the past two or three years I have taken all my services elsewhereThe code signing certificate is the only service left and IT'S A DISASTERThis was the last time I worked with them, ever
GoDaddy.com, LLC, auto reviewed my webhosting for full price for two yearsWhen I called in, I was told, I was two days late to recoup any money from them because of their 30-day refund policy, not even if I terminate the service! A few things came out of this: 1) First of all, the auto renewal is set by DEFAULT, which is a cheap practice into making customer to pay full price 2) Secondly, not anywhere, even in the auto renewal email, indicates there is such a 30-day non-refundable policy, which by the way, is the worst I ever know of Even cable and phone companies allows early termination with a fee Shame on GoDaddy.com who knows only collecting money! 3) Last but not the least, the auto renewal is two years, again not anywhere indicates that, in fact, if manually renew from website, it gives the option of or years
I have been a customer for 13+ yearsI have never had a poor customer service experienceThe last two times I called (within the past days) I have spoken with people who are argumentative and incompetentCall #pertained to a product and call #concerned the product I was incorrectly charged forBad luck? MaybeOr maybe things are changing at GoDaddyI think I will go elsewhere
Godaddy.com automatically renewed a domain name sollertiatech.com (account # ***) and charged me $USwithout my authorizationI tried to solve get refund for the fee but they refused to do so
PURCHASED A NUMBER OF SERVICES FROM GO DADDY ABOUT YEARS AGO - DOMAIN WORDPRESS SSL CERTIFICATE EMAIL BUSINESS REGISTRATION ETCTHE WEBSITE IS MORE DOWN RATHER THAN UP AND RUNNINGEVERY TIME I CONTACT CUSTOMER CARE AND THEIR RESPONSE IS USE A BACK UPNOW MY WEBSITE IS HACKE AND TEHIR RESPONSE IS AGAIN USE A BACKUPTHE WEBSITE STILL SHOWS THIS WEBSITE MAY BE HACKEDI CONTACTED GO DADDY AGAINA ND THEY YET AGAIN PERSUADED ME TO BUY A SECURITY GO DADDY CLEANU UPTHEY DID NOT FIX THE ISSUE AND MY WEBSITE IS SHOWING HACKEDI AM FED UP AND FRUSTRATED I SPENT OVER A THOUSAND DOLLARS ON GO DADDY AND THHIS WEBSITE IS MORE DOWN THE WORKING!!! I HAVE BEEN ASKING FOR A REFUND SINCE THEBEGINING BUT TEHY DO NOT GIVE REFUNDS I AM FED UP AND FRUSTRATED AS I DO NTO WANT TO SPEND MORE MONEY TO GO WITH WIX UNTIL THEY REFUND ME THE MONEY!!!!
I am a Web-designer and have been maintaining my account with Godaddy for yearsThrough this time I have referred hundreds of customers to Godaddy for domain registrationsGodaddy is now in the market of taking customers away from all Web-designers and setting up websites and selling products like *** certificates etcto themI was just on the phone with a Godaddy support tech and conferenced by her with my customer to ensure easy transfer of a domain in my account to my customers accountOnce the call started, the Godaddy operator asked my account number and security pin, that would have totally violated my security access to all my domains of all my other clientsShe gave me an attitude when I refused to provide it and gave me an email confirmation alternative without apologizingThen once we had the domain transfer completed, she started lying about the current html website status saying she informed my customer that it is not secure and it would not appear in Google searc
On 8-8-I contacted GoDaddy after seeing someone had either accessed my email account or was spoofing it I could not access my account due to Factor Authentication being enabled I recently had to factory reset my Samsung Galaxy S Once I did that I lost the Factor Authentication code from Google Authenticator and I have no way of re-enabling it GoDaddy said I needed to fill out the Factor Authentication disable form on their website which I submitted on 8-8- In the meantime, lots of spam was being sent from my email address which caused GoDaddy to block all outgoing email from my account I asked them to turn off my email account completely or reset my password I told them they didn't even have to give the new password to me just turn it off in case my account was accessed They said they could not do this since they didn't have the Factor Authentication code I asked them what their backup is when a customer has no code and they said there is NO BACKUP
I am getting collection notices for $we do not oweThis domain was never usedThis domain was canceled along with the notification settings as we were Mass marketed by web designers GoDaddy sold our information toWe have written, we called and were treated rudelyThe checking account used to set up the initial account was also closed long agoPlease close this account once again and zero out the balanceThe claim number is ***
This company is front-running a domain I searched for a domain directly within their search and before I could complete the purchase the domain was squatted by Godaddy.com I purchased their recommended service to "reach out" to the owner of the domain I was trying to purchase not realizing it was actually Godaddy.com that is in control of the domain Godaddy attempts to extort individuals by telling them that they can buy the domain within certain parameters to only then at an inflated price offer the domain for sale From $at my initial attempt to purchase the domain, to on an offer to sell me the domain for a price of $5,from a supposed owner of the domain They state most cases can be executed between $to $2,
I am a partner of a publishing venture Windmill Books LtdThe website https://guideshub.company/company/windmill-books-is posting information suggesting I am a retail bookstoreAs a result, my cell phone is bombarded with spam and robocallsI have notified GoDaddy but they have failed to respond I would like to have this web page taken downI cannot contact the website owner because the email link is a dead linkIt doesn't workI appealed to GoDaddy who hosts this website but my complaint has gone unanswered I would like to avoid the next step, filing a complaint in the United States District Court
I am a Go Daddy Customer however I was searching for domain names prior to signing in and came across two names that I wanted to purchase I selected both names and signed up to pay for them for two years each I proceeded to check out where the system gave me a promotional code to use (***) and a final price for both names for two years for approx $and some change Once I clicked the orange button to pay, the system required me to sign in Once I signed in and went back to the cart the system told me the discount was a "limited promotion" and instead wanted to charge me $ I immediately clicked on the Chat button and talked to Ryan Wwho tried to tell me the promotion was no longer available (I have a copy of the chat) I then called in to Go Daddy and they indicated that unless I had a copy of the screen shot they could not give me the discounted price I only had access to the screen showing the increased price When I tried to use the back button to get b
Hello,
I have to complain to godaddy.com and ***
I purchased the domain name on Godaddy.com.Godaddy initiated a transaction on ***, Godaddy told me to pay to ***
The seller of this domain is a third-party individual, now the seller defaults, the transaction can't be completed
*** told me they still to charge me escrow fees,
I think this is a huge unfairness for me, because I'm just a consumer, I should not have to pay any fees without receiving the goods
Dishonest ordering process; Connected with Christy - the meanest horrible, Rude, Unsympathetic Customer Service Manager!
I ordered domain registrations from GoDaddy on Christmas, 12/25/ They had a problem with their shopping cart which did not give me the breakdownWhen I went to payment, I was shocked to find out that there were only domains and one of them was ordered for two yearsGoDaddy tricks you by defaulting to a two year subscription while advertising for one year subscriptionsWhen I called customer support and they couldn't help me and I requested a supervisorChristy, the supervisor, was the most discourteous, unsympathetic, rude bordering on intentionally mean, was rigid regarding her position, would not give me any contact name or email address to her boss, the company Vice President of Customer Support, or the CEO After spending an hour with her, I accomplished nothing which resulted in ruining my Christmas, feeling defrauded by a company I have done business with for over ten years!
I sold a domain on Godaddy Before payment was made to me, I called to tell the rep an old, invalid paypal account was still listed on my Godaddy account He told me just to add my new Paypal account and it would be fine It wasn't They proceeded to deposit the funds into the invalid account anyway After several calls and emails (and being on the phone with reps who lacked knowledge of their own system) the matter still is not resolved I've been emailing Michelle Carrozza and her supervisor Randy Wilson repeatedly I received one response from the supervisor with a canned response that did not even address the issue It has been weeks and I still have not been paid for my domain, which they've transferred to the new owner THEIR CUSTOMER SERVICE IS ALWAYS TERRIBLE, BUT THIS TIME TOPS ALL! JUST TERRIBLE!
Go Daddy renewed a hosting product for 2x the original price on a personal debit card that had expired My web tech and I have called GoDaddy several times after the charge occurred and was referred to my bank The bank has referred me back to GoDaddy each time because it is a vendor dispute
Godaddy keep preventing my firm to transfer my domain (conswinrealty.com)to bluehostI have unlock my domain and follow its domain transfer instructionsI contacted the company many times during last monthTime is essence for my firm to transfer the domainHope I can get the issue solved here
GoDaddy placed a 60-day transfer hold on my domain name after a street address change
I contacted GoDaddy requesting removal of this lock, so that I can immediately transfer the domain to BlueHost
GoDaddy was contractually required to release this domain within calendar days according to the following ICANN regulations: ***
It has been calendar days, and I have not received a response, and the transfer lock remains
I have included the email in question below for reference
___________________________________________________________
Email sent to: [email protected]
Email sent from: ***
___________________________________________________________
Email Subject:
60-Day Transfer-Lock, Immediate Removal Request
Email Body:
*** ***, in electronic communication with Godaddy Inc: December 28,
To whom it may concern,
I recently changed my registrant address from '*** * *
paid over $ for our website emergency servicewhere they rebuild your website for you ours domain expiredso we had to do this after we paid the feei was told it could take weeks to do this depending on the difficultyto my surprise two minutes later I get an email saying the process is completedwent to the website and saw its a defunct hallow empty garbage of what it used to be all the data is gonei have since tried reaching them via email and phone no one replysi feel I was scammedour reputation is on the line and I cant get our website put back updisgraceful
Upon purchasing multiple domains and services through Godaddy.com , customer #***, I started to create my sites and few days after I had set up my siteI received an email stating my account had been locked and all purchases had been closed/refunded due to fraudThis company took it upon them selves to close my account and take away domains that I purchased without even contacting me prior to doing soI am very upset and this is not ok for this company to do this to any customerI am highly upset about this and feel like this company taking advantage of customers and causing undue burdens on peopleThis is not ok!
The company's processes are completely broken:
1) Have been waiting seven days for a code signing certificate renewalThe verification takes ages
2) Requested ridiculous documentation such as a selfie with my ID card: "…a clopicture of you holding the Photo ID next to your face is best." Even once uploaded, the web site won't change status nor display that the documents were receivedOnly support can tell
3) FIVE SUPPORT CALLS and not yet processedNo escalation procedure whatsoeverSupport personnel is incompetent
4) The staff completely ignores the fact that my certificates expired three days ago, and that this alone has a negative impact on our business
5) Unable to reliably choose currency and web site version: Keeps randomly opening US, Canada, Australia and UK siteKeeps changing the currency from USD to GBP or CZKEven when a currency is exactly specified in my account settings, it changes randomly once you are (randomly again) redirected to a different version of the web sitePayment method's currency settings is ignored completely as well
I have been a GoDaddy customer for eight years, spent several thousand dollars so far with them, and during the past two or three years I have taken all my services elsewhereThe code signing certificate is the only service left and IT'S A DISASTERThis was the last time I worked with them, ever
GoDaddy.com, LLC, auto reviewed my webhosting for full price for two yearsWhen I called in, I was told, I was two days late to recoup any money from them because of their 30-day refund policy, not even if I terminate the service! A few things came out of this: 1) First of all, the auto renewal is set by DEFAULT, which is a cheap practice into making customer to pay full price 2) Secondly, not anywhere, even in the auto renewal email, indicates there is such a 30-day non-refundable policy, which by the way, is the worst I ever know of Even cable and phone companies allows early termination with a fee Shame on GoDaddy.com who knows only collecting money! 3) Last but not the least, the auto renewal is two years, again not anywhere indicates that, in fact, if manually renew from website, it gives the option of or years
I have been a customer for 13+ yearsI have never had a poor customer service experienceThe last two times I called (within the past days) I have spoken with people who are argumentative and incompetentCall #pertained to a product and call #concerned the product I was incorrectly charged forBad luck? MaybeOr maybe things are changing at GoDaddyI think I will go elsewhere
Godaddy.com automatically renewed a domain name sollertiatech.com (account # ***) and charged me $USwithout my authorizationI tried to solve get refund for the fee but they refused to do so
PURCHASED A NUMBER OF SERVICES FROM GO DADDY ABOUT YEARS AGO - DOMAIN WORDPRESS SSL CERTIFICATE EMAIL BUSINESS REGISTRATION ETCTHE WEBSITE IS MORE DOWN RATHER THAN UP AND RUNNINGEVERY TIME I CONTACT CUSTOMER CARE AND THEIR RESPONSE IS USE A BACK UPNOW MY WEBSITE IS HACKE AND TEHIR RESPONSE IS AGAIN USE A BACKUPTHE WEBSITE STILL SHOWS THIS WEBSITE MAY BE HACKEDI CONTACTED GO DADDY AGAINA ND THEY YET AGAIN PERSUADED ME TO BUY A SECURITY GO DADDY CLEANU UPTHEY DID NOT FIX THE ISSUE AND MY WEBSITE IS SHOWING HACKEDI AM FED UP AND FRUSTRATED I SPENT OVER A THOUSAND DOLLARS ON GO DADDY AND THHIS WEBSITE IS MORE DOWN THE WORKING!!! I HAVE BEEN ASKING FOR A REFUND SINCE THEBEGINING BUT TEHY DO NOT GIVE REFUNDS I AM FED UP AND FRUSTRATED AS I DO NTO WANT TO SPEND MORE MONEY TO GO WITH WIX UNTIL THEY REFUND ME THE MONEY!!!!
I am a Web-designer and have been maintaining my account with Godaddy for yearsThrough this time I have referred hundreds of customers to Godaddy for domain registrationsGodaddy is now in the market of taking customers away from all Web-designers and setting up websites and selling products like *** certificates etcto themI was just on the phone with a Godaddy support tech and conferenced by her with my customer to ensure easy transfer of a domain in my account to my customers accountOnce the call started, the Godaddy operator asked my account number and security pin, that would have totally violated my security access to all my domains of all my other clientsShe gave me an attitude when I refused to provide it and gave me an email confirmation alternative without apologizingThen once we had the domain transfer completed, she started lying about the current html website status saying she informed my customer that it is not secure and it would not appear in Google searc
On 8-8-I contacted GoDaddy after seeing someone had either accessed my email account or was spoofing it I could not access my account due to Factor Authentication being enabled I recently had to factory reset my Samsung Galaxy S Once I did that I lost the Factor Authentication code from Google Authenticator and I have no way of re-enabling it GoDaddy said I needed to fill out the Factor Authentication disable form on their website which I submitted on 8-8- In the meantime, lots of spam was being sent from my email address which caused GoDaddy to block all outgoing email from my account I asked them to turn off my email account completely or reset my password I told them they didn't even have to give the new password to me just turn it off in case my account was accessed They said they could not do this since they didn't have the Factor Authentication code I asked them what their backup is when a customer has no code and they said there is NO BACKUP
Terrible company with rude customer service, they are billing my cc# for unwarranted charges for renewals that I did not authorize
I am getting collection notices for $we do not oweThis domain was never usedThis domain was canceled along with the notification settings as we were Mass marketed by web designers GoDaddy sold our information toWe have written, we called and were treated rudelyThe checking account used to set up the initial account was also closed long agoPlease close this account once again and zero out the balanceThe claim number is ***
This company is front-running a domain I searched for a domain directly within their search and before I could complete the purchase the domain was squatted by Godaddy.com I purchased their recommended service to "reach out" to the owner of the domain I was trying to purchase not realizing it was actually Godaddy.com that is in control of the domain Godaddy attempts to extort individuals by telling them that they can buy the domain within certain parameters to only then at an inflated price offer the domain for sale From $at my initial attempt to purchase the domain, to on an offer to sell me the domain for a price of $5,from a supposed owner of the domain They state most cases can be executed between $to $2,