My issue is with my hosting account with godaddy that I have for atleast year nowI let my hosting account expires and yes it was my fault but I tried paying for my hosting but it was not in my accountFinally after not waiting plus mins to speak to someone on how to pay my monthly hosting they claim since it expired Godaddy moved my files from my website and now wants me to pay them $to get them back
Last emailed I got was on March 28th
The agent claims I was emailed more times after thatThat is I never got more emails
Then claims I had till April 24th to pay after that godaddy move the files to there server and holds it hostage until I pay $I never got any more emails nor did they ever say anything about paying the a " admin fee" to give me my files back
I have tried a few times to pay my monthly hosting fee but goodady removed my files so I was unable
All I want is to pay my monthly website hosting fee which I have been doing for years
During a general engine search I found a domain name for 99cents Once I login to my account to pay the price jumps up to $ I have done business with this company before and this is the first time I have run into such gross advertising I was given a promo code by their employee and that didn't work They shouldn't go up 120% because I live in NYC
Haven’t used the service in over yearsEmails regarding renewal were sent to spam so I wasn’t recieving them I saw a few in my credit card bill and imediatly calledAccording to the rep I had days to get a refund and since days had elapsed he said “there’s nothing they can do”I asked for a proration and they said no
GoDaddy failed to notify me properly about cessation of hosting activities, they "wiped" my business website without my knowledge and consent and did not retain a back up copy or ability to restore it As a result, I had to completely recreate my website, which took hours of my time, full payment to the webdesigner to re-create it and months of time without a website and no ability for potential customers to access same They sent one e-mail (that I can locate) to an old e-mail address notifying of website-builder renewal (no mention of hosting associated with this service) and never called to find out why my auto-renew was not working My credit card was stolen and I had to re-issue with new number My fees were prepaid with GoDaddy so I did not realize that this was one of the vendors I had not called with the ccard new number If they are hosting my website, they can simply look at the website and get all the new contact info if they are trying at all to locate me I beli
Terrible service to close to $and then asked me to pay another $to upgrade serviceConsumer be aware, Godaddy provides absolutely lousy serviceDo not host with them everWrote to the manager three times never got a response back
My name is *** ***I am GoDaddy Cr ***I was informed by Customer Service personnel that ~for reasons unknown to me~ I also appear in their records with Cr
In February 5th2018, I entered a contractual agreement with GoDaddy to host a web site of my choiceAt that time, I also purchase a new Domain NameBoth transactions are shown in the Screenshot of the invoice with Order Number *** which is attached to this claim
I decided to abandon the Domain Name I acquired that day, I then decided to host a web site that I own since the year I proceeded to enquire GoDaddy Customer Service personnel as to how I should upload files and graphics
At that time, I was informed that my web site was wrongly assigned the Windows Operating System, and that transferring my account to a *** *** will cost approximately $
Since I voluntarily abandoned the Domain Name ***, I assume the lose; but I do not acc
I wonder how they get an A+ rating with positive reviews and negative
Find another hosting company They automatically renew for 2-years without notice or a refund (partial or full) Customer Service is essentially too bad for you Not submitting a complaint since I'm sure they've covered themselves with the small print
I have held my domain.com name with GoDaddy pretty much since they beganBack then, before they got 'greedy' for money, I never had any issues with them, and their website was simple (without all the massive 'popup' windows now trying to sell you things you don't need or want!)I have ALWAYS chosen the MANUAL payment method and ONCE A YEAR I would do my ANNUAL renewal via my paypal acct(and I would ALWAYS double ck that my settings remained at the MANUAL renewal option and ONLY for ONE year)When your set option is 'manual' you automatically get numerous emails the prior month before your domain cost expires, as a reminder to go to their site and make your MANUAL paymentThis is also how you KNOW you are on the MANUAL option...the email tells you this! So the day before the renewal was due, I went to their site (for the first time since I last renewed a year ago), double cked all my settings, and seeing it was still on MANUAL payment option, and for ONE year, I went ahead and made my Paypal payment and rec'd confirmation of my ONE year renewal (along with the privacy cost for a total payment of $for ONE year)This was on Jan.12th that I made the pymnt and the expdate was Jan.13th so all was wellSuddenly on Jan14th I get a 'confirmation' email from Paypal telling me I just made an AUTO pay!? to GoDaddyWhen I went into my Paypal acct., sure enough there were now TWO charges of $each (instead of just my ONE MANUAL charge that I made on Jan.12th)I figured this was some sort of system error on GoDaddy's part, and tried to contact them via email (not knowing this conow set itself up to AVOID talking to customers)...when I didn't hear back I tried calling, but couldn't get thruSo then I searched and found a Chat link, tried that, not operational even tho I was contacting them within their stated OPEN hoursFinally thinking that I was being scammed, I contacted Paypal and filed a dispute, telling them that the company DOUBLE BILLED me and I needed my ONE EXTRA paymnt refunded to me ASAPPaypal wrote back and said that it would take days before they had a response to dispute, that is the time they allow their vendors to reply to their email regarding a chargebackWell surprise surprise....no reply from GoDaddy to Paypal either (I later found out, when I finally GOT on Chat, that not only don't they answer emails from customers but they refuse to answer Paypal's as well...told me that it was something I had to do ...even when I told them that Paypal is DIRECTLY emailing them to get in touch to clear up the double billing, so how am I suppose to answer THEIR emails FOR THEM?? ...also I had numerous contacts with Paypal already....I've handled my end of it...they need to take their own responsibility and handle their side of Paypal's requests for communication...still the 'less than human' woman rep refused...her reason? "we don't do that" (???what?, you are in business as a vendor thru Paypal and you refuse to communicate with them when there is a problem??)She also keep insisting I went and CHANGED my MANUAL setting to AUTOPAY and since I did this (which I DID NOT and told her so numerous times) that I made paymnts to cover yrs of renewal and they don't do refunds (now I'm thinking, well what the hell DOES your company DO anyway!..besides drive your customers away!?)I told her that GoDaddy obviously had a glitch in their system, because I ONLY made the ONE MANUAL pymt and I DIDN'T change anything PLUS I ALWAYS check ALL my settings before I submit a pymnt....she just kept repeating that they were not at fault, and I made the switch to AUTOPAYThis didn't even make any sense, even if I had gone and actually done this, because first of all, if I already made my renewal pymnt on Jan.12th MANUALLY, even if I then had gone back and switched the setting to autopay, it wouldn't have processed a renewal, because my Jan.12th payment already renewed the domain name for another year, so any autopay wouldn't (and shouldn't) even submit a renewal until the NEXT expdate of Jan.13, 2017! Also, after I made the Jan.12th MANUAL payment, I rec'd my immediate confirmation from Paypal that it went thru and also the confirmation email from GoDaddy showing the NEW expiration date now as Jan.13, (because it renewed me for another year)I never went back to their site after I made this payment on Jan.12th (no reason to), so if I was never back on their site, how could I have changed any of my settings over to AUTOPAY? None of their ACCUSATIONS made any sense other than they are scammers who just are after your money, and they don't care how they get itI ended with telling them that Paypal will reverse BOTH payments if THEY refuse to reply to Paypal's contact attempts, and I even said I didn't want that to happen...I ONLY wanted ONE of the duplicate payments refunded so that I still had my domain name renewed and active for the ONE year that I originally paid forThey didn't care..just said, again re: not replying to Paypal, that it was my job to talk to them (even though Paypal was emailing them directly!), and said that if both payments are reversed, my domain name will be canceled out of my acct and will become the property of GoDaddy, until I reinstate BOTH payments back again! I couldn't believe what I was hearing! After being a customer for over years, making my yearly payments on time (MANUALLY with Renewals ONE YEAR at a time), they are now threatening me over THEIR ERROR and instead of keeping a long time PAYING customer, and just refunding the $they double charged me (which they would be getting back when the next renewal date of 1/13/came around again), they would rather keep a name that won't get them any money (it's not a name anyone else is on the market looking to buy!), and lose a long standing customer instead I've never in my life seen such a GREEDY company! Well Paypal didn't get a reply from them, and so reversed both payments, and GoDaddy IMMEDIATELY shut me out of my Domain.COM acct., and so I couldn't even transfer my .com name to another holder, because GoDaddy said it was now their property because I didn't pay them to renew! I told these greedy creeps to keep it...that .COM domain name is now tainted and I wanted NO reminder of being connected to GoDaddy at all! (Instead I went and registered the same name but now as .ORG and hope to NEVER connect with that SLIMY coever again, and pray they go out of business for their CROOKED business tactics! But even then, bad enough I lost my .COM domain after 15+ yrs of making yearly payments just to own it (a total of about $lost for nothing now!), my nightmare didn't end there, because even though GoDaddy rec'd no payment now from Paypal, Paypal only refunded the ONE payment back to me, and not the second one! Because the payment amts were the same and only within two days of each other, they would 'scan' all my emails, see a refund was made (not bothering to read that TWO $amts were due me, not just one), so after over a month of constant emailing back and forth to Paypal where I got so tired of their 'form letter replies' stating "the money was refunded and case is now closed" (making it impossible for me to contact them about the same case, having to find other 'creative options' because closed cases won't let you reply anymore), I finally had to send an email directly to *** CEO repeating everything that happened and how Paypal cust.svcis just bothering to notice the one refund and then just assuming 'entire case was resolved' and ignoring the fact that a SECOND $payment still was outstanding and needed to be returned to me! A week later (and a total of wks!! now from the date I made my first payment to GoDaddy on Jan.12th), I FINALLY got the refund for the SECOND $backThis is the INSANITY GoDADDY caused someone who just wanted to renew her domain name for a single year, like I have been doing for over years nowI saw how they have already started losing customers, which I was THRILLED to hear, and look forward to the day they lose them all, due to their crooked business ethics! What's ironic also, is when I went to another register to buy my new .ORG domain name, it only cost me HALF of what GoDaddy was charging me every year for over yrs...had I of realized this earlier...I would have just DROPPED them, instead of bothering to even process a renewal! To the public reading this....stay as far away from this coif you want to keep your domain name AND your sanity, and not be paying their INFLATED prices either!
It has been very painful dealing with GoDaddyThey force users to autorenew products and have draconian rules that make it impossible to get refunds for products that one did not intent to autorenewThey are ruthless, and each time you call to resolve an issue a) they create a new one, and b) they try to sell you more stuff, without addressing your initial issuesI never had so much frustration with a high tech company before
Hello myself and wife are writing in about a issue we are having with go daddy and the company they use who is ***go daddy took money from our checking account which I have proof and once we called go daddy to cancel service over military matter they said we were due a refundthey sent us two emails stating that we would get a refund and on chat many chats which I also have proof of they said we would get our refund in 5-daysthings didn't sound right and after calls to *** they informed us that they just handle checks and as of now we have bounced checks due to go daddy which affects our living as well as our creditThis the first step of many to make sure this get fixed as fasti plan on contacting the AG and the consumer affairs as well as going to the military over this and the media if I need to as well as do a congressional we as military should not have to go through things such as these
I was trying to transfer my domain away from GoDaddy.com When I went to transfer it would not let me unless I updated the ICANN Once I did that, GoDaddy refuses to transfer my domain and sent multiple rejections I have emailed *** without any response My domain is expiring on 2/23/and GoDaddy wants to get more money from my account
My wife owns Pope Counseling Center (***) and we began using GoDaddy's SEO services in October of After speaking with the sales rep, a website evaluation and discussing our goals we decided to move forward with a month campaign to reach our goals for specified key wordsAfter the onboarding phase I received access to the SEO dashboard and realized only keywords were included and of them were wrongI called Godaddy and informed them of this and also advised there were keywords missing that we discussedAll of my keywords targeted surrounding areas, ie counseling in city, state, couples counseling, city, state, etcThey said they would correct this and that never happenedFor the one keyword that was listed correctly, my ranking dropped 40+ spots and when questioned, Godaddy said that is unusualAlso, in the SEO dashboard, there were link building directories provided showing work done, but I have never showed up in any of these directo
We have contacted GODADDY hosting provider times regarding multiple DCMA complains against the website ***Each time we have been told by GODADDY's DCMA employee that the user has complied and removed our media from their websiteEVERYTIME we have checked the media is STILL on the website and GODADDY DCMA employee tells us we have to file a new complaint! Either GODADDY's employee is being untruthful or the account holder is, either case someone needs to be held accountable
I purchased the Godaddy Workspace Email for my businessIt came to my attention recently that I was not receiving certain emails from clients and business partnersI contacted Godaddy Support and they instructed me to delete the account and add it back once deletedI did this and soon found that I was still not receiving emailsI contacted Godaddy support again, this time the tech support agent sent me an email (which I received) and informed me that there was no problemI told him that my wife had sent me two emails that morning which I didn't receive, and I have screenshots from my business partners showing me emails that they had sent to my correct address, that I had again not receivedHe said there was nothing he could do and ended the conversationI migrated my emails to a new provider and called Godaddy back to cancel my productThey informed me that I had an automatic renewal and that I would not be refunded for the remaining months (Feb-Oct)They sold me a defective p
On 2-6-we paid to have our hosting account restored back to its original state, INCLUDING our websites which were down
After receiving a reply from Godaddy concerning my order, I phoned them several times to get clarification of what they needed to COMPLETE my order
I was told to provide information that I have found was not necessary, and have cost us unnecessarily monetarily
I attempted to resolve this issue with Godaddy because THEY not only gave us the wrong information, but they never completed my orderI had to hire an outside company to do the completion after weeks of going back and forth with Godaddy about their requests
I have been unable to resolve this issue on my end and would like to file a complaint against this company
Received several emails stating that I needed to update credit card information or service would expireI did not update information so services would expire , but was charged anywayRefuses to give refund, sorry customer serviceUnethical as can be with that billing tactic
Hello,
I called their number *** to close all my accounts and cancel any rennewal the next day I got charged $renewal I called again to cancel and get my refund back and I was successful to get refund two day later I got charged again $renewal fee and I just went through my financials transactions and I found that I was charged , Icalled to get refund but they refused without any explanation
I've paid for a year of service and the company has corrupted the year of service on their end
I called them directly to report such
They wrote a ticket to repair it ensuring it will be taken care of in hours (protocol)
hours passed, they're asking for another hours or additional funds
None of which can help my business and I feel like a sucker
Who pays for a service then gets asked to pay again to ensure the initial service????
On 12/19/I ordered a domain name from Go Daddy from Web Site I copied and pasted the name I wanted from the face book page I already have "His Church are his People" I reviewed the email I received from Go Daddy and it had an 'S' at the end people since I copied and pasted I am not sure how that would happen but it was late so I made a note to call the next day I called and spoke to Grant and he corrected the mistake and then proceeded to sell me on a web hosting The service I had been looking at had free web site builder and unlimited email and gigs of space and unlimited bandwidth Grant assured me Go Daddy would match that and for a dollar a month cheaper He said if I did not like it I could cancel within business daysHe told me the builder was powerful and was just drag and drop well I bought it and paid for a year I went to my site to work on it and I found the website builder was not user friendly at all, and the first month was free then so much a mo
I can't get any support from this companyI have WordPress accountsOne of them expired, and the other has a year left on itI decided I'm not going to run the other website anymore, so I deleted itNow I want to move the website on my expired plan to the plan that has a year left on itThey tell me it's impossible to do
Then they keep giving me links to out dated documentation that doesn't helpSome hasn't been updated in a few yearsThe guy on chat support told me he can't help me, and told me to contact phone supportI contacted phone support on 1/9/at 11:PM and was on hold for an HOUR and I finally hung upRidiculous
I contacted two other hosting companies, HostGator, and JodoHost, they BOTH told me that if I signed up with them, they would provide FREE migration of my websiteThey would move it from GoDaddy's servers to their serversSo if they can move my site between companies, WHY can't GoDaddy move it within it's own company? They support person
My issue is with my hosting account with godaddy that I have for atleast year nowI let my hosting account expires and yes it was my fault but I tried paying for my hosting but it was not in my accountFinally after not waiting plus mins to speak to someone on how to pay my monthly hosting they claim since it expired Godaddy moved my files from my website and now wants me to pay them $to get them back
Last emailed I got was on March 28th
The agent claims I was emailed more times after thatThat is I never got more emails
Then claims I had till April 24th to pay after that godaddy move the files to there server and holds it hostage until I pay $I never got any more emails nor did they ever say anything about paying the a " admin fee" to give me my files back
I have tried a few times to pay my monthly hosting fee but goodady removed my files so I was unable
All I want is to pay my monthly website hosting fee which I have been doing for years
During a general engine search I found a domain name for 99cents Once I login to my account to pay the price jumps up to $ I have done business with this company before and this is the first time I have run into such gross advertising I was given a promo code by their employee and that didn't work They shouldn't go up 120% because I live in NYC
Haven’t used the service in over yearsEmails regarding renewal were sent to spam so I wasn’t recieving them I saw a few in my credit card bill and imediatly calledAccording to the rep I had days to get a refund and since days had elapsed he said “there’s nothing they can do”I asked for a proration and they said no
GoDaddy failed to notify me properly about cessation of hosting activities, they "wiped" my business website without my knowledge and consent and did not retain a back up copy or ability to restore it As a result, I had to completely recreate my website, which took hours of my time, full payment to the webdesigner to re-create it and months of time without a website and no ability for potential customers to access same They sent one e-mail (that I can locate) to an old e-mail address notifying of website-builder renewal (no mention of hosting associated with this service) and never called to find out why my auto-renew was not working My credit card was stolen and I had to re-issue with new number My fees were prepaid with GoDaddy so I did not realize that this was one of the vendors I had not called with the ccard new number If they are hosting my website, they can simply look at the website and get all the new contact info if they are trying at all to locate me I beli
Terrible service to close to $and then asked me to pay another $to upgrade serviceConsumer be aware, Godaddy provides absolutely lousy serviceDo not host with them everWrote to the manager three times never got a response back
My name is *** ***I am GoDaddy C
r ***I was informed by Customer Service personnel that ~for reasons unknown to me~ I also appear in their records with C
r
In February 5th2018, I entered a contractual agreement with GoDaddy to host a web site of my choiceAt that time, I also purchase a new Domain NameBoth transactions are shown in the Screenshot of the invoice with Order Number *** which is attached to this claim
I decided to abandon the Domain Name I acquired that day, I then decided to host a web site that I own since the year I proceeded to enquire GoDaddy Customer Service personnel as to how I should upload files and graphics
At that time, I was informed that my web site was wrongly assigned the Windows Operating System, and that transferring my account to a *** *** will cost approximately $
Since I voluntarily abandoned the Domain Name ***, I assume the lose; but I do not acc
I wonder how they get an A+ rating with positive reviews and negative
Find another hosting company They automatically renew for 2-years without notice or a refund (partial or full) Customer Service is essentially too bad for you Not submitting a complaint since I'm sure they've covered themselves with the small print
I have held my domain.com name with GoDaddy pretty much since they beganBack then, before they got 'greedy' for money, I never had any issues with them, and their website was simple (without all the massive 'popup' windows now trying to sell you things you don't need or want!)I have ALWAYS chosen the MANUAL payment method and ONCE A YEAR I would do my ANNUAL renewal via my paypal acct(and I would ALWAYS double ck that my settings remained at the MANUAL renewal option and ONLY for ONE year)When your set option is 'manual' you automatically get numerous emails the prior month before your domain cost expires, as a reminder to go to their site and make your MANUAL paymentThis is also how you KNOW you are on the MANUAL option...the email tells you this! So the day before the renewal was due, I went to their site (for the first time since I last renewed a year ago), double cked all my settings, and seeing it was still on MANUAL payment option, and for ONE year, I went ahead and made my Paypal payment and rec'd confirmation of my ONE year renewal (along with the privacy cost for a total payment of $for ONE year)This was on Jan.12th that I made the pymnt and the expdate was Jan.13th so all was wellSuddenly on Jan14th I get a 'confirmation' email from Paypal telling me I just made an AUTO pay!? to GoDaddyWhen I went into my Paypal acct., sure enough there were now TWO charges of $each (instead of just my ONE MANUAL charge that I made on Jan.12th)I figured this was some sort of system error on GoDaddy's part, and tried to contact them via email (not knowing this conow set itself up to AVOID talking to customers)...when I didn't hear back I tried calling, but couldn't get thruSo then I searched and found a Chat link, tried that, not operational even tho I was contacting them within their stated OPEN hoursFinally thinking that I was being scammed, I contacted Paypal and filed a dispute, telling them that the company DOUBLE BILLED me and I needed my ONE EXTRA paymnt refunded to me ASAPPaypal wrote back and said that it would take days before they had a response to dispute, that is the time they allow their vendors to reply to their email regarding a chargebackWell surprise surprise....no reply from GoDaddy to Paypal either (I later found out, when I finally GOT on Chat, that not only don't they answer emails from customers but they refuse to answer Paypal's as well...told me that it was something I had to do ...even when I told them that Paypal is DIRECTLY emailing them to get in touch to clear up the double billing, so how am I suppose to answer THEIR emails FOR THEM?? ...also I had numerous contacts with Paypal already....I've handled my end of it...they need to take their own responsibility and handle their side of Paypal's requests for communication...still the 'less than human' woman rep refused...her reason? "we don't do that" (???what?, you are in business as a vendor thru Paypal and you refuse to communicate with them when there is a problem??)She also keep insisting I went and CHANGED my MANUAL setting to AUTOPAY and since I did this (which I DID NOT and told her so numerous times) that I made paymnts to cover yrs of renewal and they don't do refunds (now I'm thinking, well what the hell DOES your company DO anyway!..besides drive your customers away!?)I told her that GoDaddy obviously had a glitch in their system, because I ONLY made the ONE MANUAL pymt and I DIDN'T change anything PLUS I ALWAYS check ALL my settings before I submit a pymnt....she just kept repeating that they were not at fault, and I made the switch to AUTOPAYThis didn't even make any sense, even if I had gone and actually done this, because first of all, if I already made my renewal pymnt on Jan.12th MANUALLY, even if I then had gone back and switched the setting to autopay, it wouldn't have processed a renewal, because my Jan.12th payment already renewed the domain name for another year, so any autopay wouldn't (and shouldn't) even submit a renewal until the NEXT expdate of Jan.13, 2017! Also, after I made the Jan.12th MANUAL payment, I rec'd my immediate confirmation from Paypal that it went thru and also the confirmation email from GoDaddy showing the NEW expiration date now as Jan.13, (because it renewed me for another year)I never went back to their site after I made this payment on Jan.12th (no reason to), so if I was never back on their site, how could I have changed any of my settings over to AUTOPAY? None of their ACCUSATIONS made any sense other than they are scammers who just are after your money, and they don't care how they get itI ended with telling them that Paypal will reverse BOTH payments if THEY refuse to reply to Paypal's contact attempts, and I even said I didn't want that to happen...I ONLY wanted ONE of the duplicate payments refunded so that I still had my domain name renewed and active for the ONE year that I originally paid forThey didn't care..just said, again re: not replying to Paypal, that it was my job to talk to them (even though Paypal was emailing them directly!), and said that if both payments are reversed, my domain name will be canceled out of my acct and will become the property of GoDaddy, until I reinstate BOTH payments back again! I couldn't believe what I was hearing! After being a customer for over years, making my yearly payments on time (MANUALLY with Renewals ONE YEAR at a time), they are now threatening me over THEIR ERROR and instead of keeping a long time PAYING customer, and just refunding the $they double charged me (which they would be getting back when the next renewal date of 1/13/came around again), they would rather keep a name that won't get them any money (it's not a name anyone else is on the market looking to buy!), and lose a long standing customer instead I've never in my life seen such a GREEDY company! Well Paypal didn't get a reply from them, and so reversed both payments, and GoDaddy IMMEDIATELY shut me out of my Domain.COM acct., and so I couldn't even transfer my .com name to another holder, because GoDaddy said it was now their property because I didn't pay them to renew! I told these greedy creeps to keep it...that .COM domain name is now tainted and I wanted NO reminder of being connected to GoDaddy at all! (Instead I went and registered the same name but now as .ORG and hope to NEVER connect with that SLIMY coever again, and pray they go out of business for their CROOKED business tactics! But even then, bad enough I lost my .COM domain after 15+ yrs of making yearly payments just to own it (a total of about $lost for nothing now!), my nightmare didn't end there, because even though GoDaddy rec'd no payment now from Paypal, Paypal only refunded the ONE payment back to me, and not the second one! Because the payment amts were the same and only within two days of each other, they would 'scan' all my emails, see a refund was made (not bothering to read that TWO $amts were due me, not just one), so after over a month of constant emailing back and forth to Paypal where I got so tired of their 'form letter replies' stating "the money was refunded and case is now closed" (making it impossible for me to contact them about the same case, having to find other 'creative options' because closed cases won't let you reply anymore), I finally had to send an email directly to *** CEO repeating everything that happened and how Paypal cust.svcis just bothering to notice the one refund and then just assuming 'entire case was resolved' and ignoring the fact that a SECOND $payment still was outstanding and needed to be returned to me! A week later (and a total of wks!! now from the date I made my first payment to GoDaddy on Jan.12th), I FINALLY got the refund for the SECOND $backThis is the INSANITY GoDADDY caused someone who just wanted to renew her domain name for a single year, like I have been doing for over years nowI saw how they have already started losing customers, which I was THRILLED to hear, and look forward to the day they lose them all, due to their crooked business ethics! What's ironic also, is when I went to another register to buy my new .ORG domain name, it only cost me HALF of what GoDaddy was charging me every year for over yrs...had I of realized this earlier...I would have just DROPPED them, instead of bothering to even process a renewal! To the public reading this....stay as far away from this coif you want to keep your domain name AND your sanity, and not be paying their INFLATED prices either!
It has been very painful dealing with GoDaddyThey force users to autorenew products and have draconian rules that make it impossible to get refunds for products that one did not intent to autorenewThey are ruthless, and each time you call to resolve an issue a) they create a new one, and b) they try to sell you more stuff, without addressing your initial issuesI never had so much frustration with a high tech company before
Hello myself and wife are writing in about a issue we are having with go daddy and the company they use who is ***go daddy took money from our checking account which I have proof and once we called go daddy to cancel service over military matter they said we were due a refundthey sent us two emails stating that we would get a refund and on chat many chats which I also have proof of they said we would get our refund in 5-daysthings didn't sound right and after calls to *** they informed us that they just handle checks and as of now we have bounced checks due to go daddy which affects our living as well as our creditThis the first step of many to make sure this get fixed as fasti plan on contacting the AG and the consumer affairs as well as going to the military over this and the media if I need to as well as do a congressional we as military should not have to go through things such as these
I was trying to transfer my domain away from GoDaddy.com When I went to transfer it would not let me unless I updated the ICANN Once I did that, GoDaddy refuses to transfer my domain and sent multiple rejections I have emailed *** without any response My domain is expiring on 2/23/and GoDaddy wants to get more money from my account
My wife owns Pope Counseling Center (***) and we began using GoDaddy's SEO services in October of After speaking with the sales rep, a website evaluation and discussing our goals we decided to move forward with a month campaign to reach our goals for specified key wordsAfter the onboarding phase I received access to the SEO dashboard and realized only keywords were included and of them were wrongI called Godaddy and informed them of this and also advised there were keywords missing that we discussedAll of my keywords targeted surrounding areas, ie counseling in city, state, couples counseling, city, state, etcThey said they would correct this and that never happenedFor the one keyword that was listed correctly, my ranking dropped 40+ spots and when questioned, Godaddy said that is unusualAlso, in the SEO dashboard, there were link building directories provided showing work done, but I have never showed up in any of these directo
We have contacted GODADDY hosting provider times regarding multiple DCMA complains against the website ***Each time we have been told by GODADDY's DCMA employee that the user has complied and removed our media from their websiteEVERYTIME we have checked the media is STILL on the website and GODADDY DCMA employee tells us we have to file a new complaint! Either GODADDY's employee is being untruthful or the account holder is, either case someone needs to be held accountable
I purchased the Godaddy Workspace Email for my businessIt came to my attention recently that I was not receiving certain emails from clients and business partnersI contacted Godaddy Support and they instructed me to delete the account and add it back once deletedI did this and soon found that I was still not receiving emailsI contacted Godaddy support again, this time the tech support agent sent me an email (which I received) and informed me that there was no problemI told him that my wife had sent me two emails that morning which I didn't receive, and I have screenshots from my business partners showing me emails that they had sent to my correct address, that I had again not receivedHe said there was nothing he could do and ended the conversationI migrated my emails to a new provider and called Godaddy back to cancel my productThey informed me that I had an automatic renewal and that I would not be refunded for the remaining months (Feb-Oct)They sold me a defective p
On 2-6-we paid to have our hosting account restored back to its original state, INCLUDING our websites which were down
After receiving a reply from Godaddy concerning my order, I phoned them several times to get clarification of what they needed to COMPLETE my order
I was told to provide information that I have found was not necessary, and have cost us unnecessarily monetarily
I attempted to resolve this issue with Godaddy because THEY not only gave us the wrong information, but they never completed my orderI had to hire an outside company to do the completion after weeks of going back and forth with Godaddy about their requests
I have been unable to resolve this issue on my end and would like to file a complaint against this company
Received several emails stating that I needed to update credit card information or service would expireI did not update information so services would expire , but was charged anywayRefuses to give refund, sorry customer serviceUnethical as can be with that billing tactic
Hello,
I called their number *** to close all my accounts and cancel any rennewal the next day I got charged $renewal I called again to cancel and get my refund back and I was successful to get refund two day later I got charged again $renewal fee and I just went through my financials transactions and I found that I was charged , Icalled to get refund but they refused without any explanation
I've paid for a year of service and the company has corrupted the year of service on their end
I called them directly to report such
They wrote a ticket to repair it ensuring it will be taken care of in hours (protocol)
hours passed, they're asking for another hours or additional funds
None of which can help my business and I feel like a sucker
Who pays for a service then gets asked to pay again to ensure the initial service????
On 12/19/I ordered a domain name from Go Daddy from Web Site I copied and pasted the name I wanted from the face book page I already have "His Church are his People" I reviewed the email I received from Go Daddy and it had an 'S' at the end people since I copied and pasted I am not sure how that would happen but it was late so I made a note to call the next day I called and spoke to Grant and he corrected the mistake and then proceeded to sell me on a web hosting The service I had been looking at had free web site builder and unlimited email and gigs of space and unlimited bandwidth Grant assured me Go Daddy would match that and for a dollar a month cheaper He said if I did not like it I could cancel within business daysHe told me the builder was powerful and was just drag and drop well I bought it and paid for a year I went to my site to work on it and I found the website builder was not user friendly at all, and the first month was free then so much a mo
I can't get any support from this companyI have WordPress accountsOne of them expired, and the other has a year left on itI decided I'm not going to run the other website anymore, so I deleted itNow I want to move the website on my expired plan to the plan that has a year left on itThey tell me it's impossible to do
Then they keep giving me links to out dated documentation that doesn't helpSome hasn't been updated in a few yearsThe guy on chat support told me he can't help me, and told me to contact phone supportI contacted phone support on 1/9/at 11:PM and was on hold for an HOUR and I finally hung upRidiculous
I contacted two other hosting companies, HostGator, and JodoHost, they BOTH told me that if I signed up with them, they would provide FREE migration of my websiteThey would move it from GoDaddy's servers to their serversSo if they can move my site between companies, WHY can't GoDaddy move it within it's own company? They support person