I have been a godaddy customer for over years The company used to be the best in domain hosting etc and has now become a joke compared to it's former self You can no longer get any help from godaddy with any issues All they do is send email instructions and ask you to pay for even the smallest help when this used to be included Basic help is non existent Take your business else where
Beware of GoDaddy they will lie and do anything for a sale but leave you in the rain when you need helpEven after acknowledging their mistake, they offered no remedy so they just lost my business after years, moving hundreds of domains and SSL certificates today
First, they broke our website by selling us the wrong SLL certificate, then they upsold us a $dollar solution that was promised to fix the site within hrsAfter it was still not fixed the next day, I was told it will take at least 24-72hrs
Meanwhile our website is down and we are losing thousands of dollars a day
GoDaddy lured me into their site because I inquired about an available domain at phoenixdivorcemediation.comThey charged me $69.99, then told me the domain was unavailable after I paid themThat's it
I contacted go-daddy Bookkeeping about their software not working with my bank within the first week I ordered the bookkeeping softwarego-daddy support could not solve the issue I requested thru go-daddy support and on their website to cancel my service around the third weekgo-daddy website confirmed cancellation but they are saying I never canceled
I had a hosting account with GoDaddy that I got years ago It was for $and then they said they would charge me every year the full price but that I could cancel at any time and get a refund for the amount I didn't use I was billed this year on March 26th and as soon as I realized that I was billed since I no longer needed the service, I cancelled it online on May 4th I never received a refund I called today and asked about the refund and they stated that they had a new policy that required me to call in and cancel the policy or they don't issue a refund And, that they had a new policy that said I had to do that within days of the renewal I talked to a supervisor who said he could have refunded me, but that he would not since that was their policy He cared not that I hadn't signed up for that policy It didn't bother him at all that I was being charged for something that I wasn't even receiving He didn't care at all that I had no idea what the new policy was In sh
I have been trying to get support in correcting an issue with a hosting account I have with this companyUsually this is an easy process but for some reason in looking for support in the last few months the service has been miserable
Presently I have a hosting account requiring supportAfter taking over an hour on several calls they agreed the issue is on their side and told me it has to be escalated to be solvedI understood and thought this would solve the problemI got an email telling saying it could take up to hoursInstead of looking into it I got another email which clearly ignores the original issue presented leaving me no one to turn to ever retell the storyso they can fix the problem
IN asking to speak to supervisors I end up on hold for over minutes and then get less than professional service from the supervisor
When I called in 8/4/ to check what was going on the representative referred to the wrong domain name hosting account
There used t
As a very long time customer of GoDaddy I am very irritated to learn over the phone that cancellations of services no longer results in a refund for unused portions of the service
Apparently this was recently modified so that no refund on unused portions of service past daysGoDaddy pushes the employees to renew servicesI didnt mind renewing, I knew I could cancel and be reimbursed for unused postions of serviceDue to continued declining of my hosting and the continuation of email and website hacking Ive changed my hosting company
I would like a refund on all unused services that I have paid for and the reasons for this several
These were refundable when I paid for them
I wasnt notified that these would no longer be refundable
I am moving due to quality controlMy Go Daddy service has deterioated for years including customer service, customer service rep knowledge, website hosting issues, email issues and more
It takes a lot for a long term client to
I pay for a private web/email serverI am not able to send emails to many email providers since they are being blocked from GoDaddy servers( Can no send and email to any customer using Cox cable, Centurylink, Yahoo, Windows based accounts like MSN, Live, Hotmail They have been aware of the issue for weeks now and still can not send emailsI have lost customers and money due to not knowing emails are not being received by customers I respond to and also no order confirmations are going to themThis is a failure at the most basic level by Go Daddy for not having the ability to send emailsI have spent hrs working with them but no resolveI have logged and saved chats that they literally tell me to open a gmail account if I want to send emails to those account
Last year I purchased domains with go daddy web services and enabled two step verification for security since then I got rid of that phone number and no longer have it(Because of security reasons) I called to asked them to change the number so I can access my account on 7/20/The only way to remove the two step verification OR change the phone number is to disable the whole two step verificationThey said that I could not disable it over the phone or updated it and asked me to go to a site and upload my id, and fill out a form requesting it which I didI got a reply days later saying I didn't fill it out with the right emailThen I replied using the right email, then days later they said they replied to me which I never gotSince then I have the same form to the same email multiple times and got a response on 8/(one month later) saying they replied to another emailMy domains are expiring in November and I need to seek them or renew the, so they are not lost and
Hi, I was instructed to contact the Revdex.com and File a complaint against GoDaddy.com dba *** *** ***When searching my name *** *** *** on *** it shows VERY confidential and personal info from a prior bankruptcy case (in detail) an added link by the scam website called *** *** *** (***)This website is not a legitimate court or legal website as per my attorneyShe said it's a scam company that scrapes various court sites from the internet and copies peoples personal information onto their scam website and puts a link in searches for profitIt shows my full name, location, case number and all details from Feb - June, As per the local court house representative, this info should not be listed where it can be pulled up in a *** search as my ex husband is not to know my whereabouts or locationHe has a restraining order and was in jail for some time after threatening my life with a gunHe is a criminalI have since relocated and
No refund offered on product I have no intention of usingI called to see about a refund and they said I was not within their thirty day refund windowI have not used the product and Godaddy is not out any money because of this
After noticing charges for from GoDaddy I called to cancel any subscription associated with GoDaddyI talked with the rep and he told me there was nothing he could do without a pin that I never set upHe verified I had an account with them and could not cancel and said he would still charge my debit card until a pin number was submittedHe was rude and not helpfulBefore anyone thinks about working with GoDaddy think twice they are a bunch of thievesThey are charging my account for something I don't have and will not fix the problem and going back and forth about something they could easily fixGoDaddy does not have or has ever had permission to charge anything on my card I dont have any of their services
Godaddy was the company I purchased my domain name fromUnfortunately, the domain expired and the contact info they had was not correct so I did not get the proper notifications to renew the domain
The domain expired on 03-02-2018, and was originally parked for expiration notification on 03-07-as DNS history trace showsOn 03-08-2018, the DNS was restored to my hosting provider, allowing my site to function and email to remain workingThis remained pointed at my host until 04-05-2018, when the domain was sold at auction to another personAt that time, my DNS for my domain was interrupted, triggering my monitoring to alert, and my email to that domain to stop workingUpon calling Godaddy they informed me on that date, that the domain had already been sold at auction to another party
However, Per ICANN policy, which in GoDaddy's terms of service they claim to follow, specifically section Post-Expiration Renewal, subsection 2.2.2, ICANN accredited registrars are require
I had go daddy for years and they have turned rouge, bad business practiceThey charged my credit card without my consent and then they try to black mail me by putting my site downthere is no customer service and they don't want to take the blame for there actionsI will never ever use go daddy ever and will let friends and family know about how sy there service is
I have been a GoDaddy customer for years nowI have over domains registered with them as I am a small scale domain investorI am really fed up with their constant trickeryRecently I received an email offer for a 25% for purchases over dollarsBased on this offer, I purchased domain names (all dot infos)When I tried to make use of this offer I basically got into a debate with GoDaddy as NOWHERE in the offer does it say it does not apply for auction purchasesGoDaddy alleges that they must pay the domain ownerThat is untrue in these cases, where GoDaddy is the actual holder of domains that expired due to lack of renewal paymentThe minimum commission charged by GoDaddy for this type of auction is dollarsSo for a domain purchased by dollars does that mean GoDaddy will call the alleged seller and ask for the dollar difference? I think notGoDaddy is knowingly and willingly providing customers with information in order to profit from those that do not
godaddy is allowing ***ble activity from a user named faircannacare who sell bad things to people without age of majority, they sell dangerous moldy product and set a ***ble precedent of what godaddy is all about...godaddy has responsibility to protect its users, the reader
I have a number of URLs registered through GoDaddy
I set one -- *** -- not to auto renewand it just did
GoDaddy may say that the auto renewal date was Aug and because I updated the credit card number for my other URLs after August 9, they had a right to go back and claim itThis strikes me as really poor business form -- compounded by how hard it is to interact with Goddady, who locked me out of my account without great explanation and who only take customer service inquiries by phone
I will not receive a phone call but only written communication regarding this case
Dear Sir/Ma'am,
I am *** *** writing in regards to my GoDaddy Account (Customer# *** / PIN:***)I had a website (***) designed and hosted using GoDaddy Website Builder/Go CentralHowever, it was auto-renewed on March 14th even though I already cancelled Auto-RenewalI called GoDaddy Customer Cr on ###-###-#### to cancel the Auto-Renewal so that I can renew it later as I did it last time in February I spoke to Customer Care Representative "Samantha H" and she refunded my money but ended up deleting my Website & all my Website Content without explaining me that I would be losing my Website and all its contentI very clearly informed her that I would like to renew it later then why she deleted my Website and everythingI was under impression that I would only be losing the editing rights to my website and I would renew it laterI am paying for Web hosting every month so I thought it will keep my website hosted and I will o
After being a customer for years I had to call today to renew my domain nameThe first customer service representative was not friendly nor helpful at allAt the end of the conversation with him at asked for a supervisor so he asked what was it about and I said that I wanted to complain about the service he gave and he started arguing about it, then he said he will transfer me but I got disconnected (or was it him who hang up?)
So I called again and another not too friendly representative asked me what was it about when I requested a supervisorI said I wanted to complain about another representative and he started asking the same questions, Why? What happened? I said I just wanted to talk to a supervisor and he kept denying me the right to talk to somebody above himFinally he transfered me after 15minutes on hold and the supervisor was not better than the other twoHe just "I apologize" and nothing elseThey keep calling about new services etc to try to get me into more products and they are nice at that time but on customer service they are way below the standardsI am going to move my hosting and domain service to a different company
I have been a godaddy customer for over years The company used to be the best in domain hosting etc and has now become a joke compared to it's former self You can no longer get any help from godaddy with any issues All they do is send email instructions and ask you to pay for even the smallest help when this used to be included Basic help is non existent Take your business else where
Beware of GoDaddy they will lie and do anything for a sale but leave you in the rain when you need helpEven after acknowledging their mistake, they offered no remedy so they just lost my business after years, moving hundreds of domains and SSL certificates today
First, they broke our website by selling us the wrong SLL certificate, then they upsold us a $dollar solution that was promised to fix the site within hrsAfter it was still not fixed the next day, I was told it will take at least 24-72hrs
Meanwhile our website is down and we are losing thousands of dollars a day
GoDaddy lured me into their site because I inquired about an available domain at phoenixdivorcemediation.comThey charged me $69.99, then told me the domain was unavailable after I paid themThat's it
I contacted go-daddy Bookkeeping about their software not working with my bank within the first week I ordered the bookkeeping softwarego-daddy support could not solve the issue I requested thru go-daddy support and on their website to cancel my service around the third weekgo-daddy website confirmed cancellation but they are saying I never canceled
I had a hosting account with GoDaddy that I got years ago It was for $and then they said they would charge me every year the full price but that I could cancel at any time and get a refund for the amount I didn't use I was billed this year on March 26th and as soon as I realized that I was billed since I no longer needed the service, I cancelled it online on May 4th I never received a refund I called today and asked about the refund and they stated that they had a new policy that required me to call in and cancel the policy or they don't issue a refund And, that they had a new policy that said I had to do that within days of the renewal I talked to a supervisor who said he could have refunded me, but that he would not since that was their policy He cared not that I hadn't signed up for that policy It didn't bother him at all that I was being charged for something that I wasn't even receiving He didn't care at all that I had no idea what the new policy was In sh
I have been trying to get support in correcting an issue with a hosting account I have with this companyUsually this is an easy process but for some reason in looking for support in the last few months the service has been miserable
Presently I have a hosting account requiring supportAfter taking over an hour on several calls they agreed the issue is on their side and told me it has to be escalated to be solvedI understood and thought this would solve the problemI got an email telling saying it could take up to hoursInstead of looking into it I got another email which clearly ignores the original issue presented leaving me no one to turn to ever retell the storyso they can fix the problem
IN asking to speak to supervisors I end up on hold for over minutes and then get less than professional service from the supervisor
When I called in 8/4/ to check what was going on the representative referred to the wrong domain name hosting account
There used t
As a very long time customer of GoDaddy I am very irritated to learn over the phone that cancellations of services no longer results in a refund for unused portions of the service
Apparently this was recently modified so that no refund on unused portions of service past daysGoDaddy pushes the employees to renew servicesI didnt mind renewing, I knew I could cancel and be reimbursed for unused postions of serviceDue to continued declining of my hosting and the continuation of email and website hacking Ive changed my hosting company
I would like a refund on all unused services that I have paid for and the reasons for this several
These were refundable when I paid for them
I wasnt notified that these would no longer be refundable
I am moving due to quality controlMy Go Daddy service has deterioated for years including customer service, customer service rep knowledge, website hosting issues, email issues and more
It takes a lot for a long term client to
I pay for a private web/email serverI am not able to send emails to many email providers since they are being blocked from GoDaddy servers( Can no send and email to any customer using Cox cable, Centurylink, Yahoo, Windows based accounts like MSN, Live, Hotmail They have been aware of the issue for weeks now and still can not send emailsI have lost customers and money due to not knowing emails are not being received by customers I respond to and also no order confirmations are going to themThis is a failure at the most basic level by Go Daddy for not having the ability to send emailsI have spent hrs working with them but no resolveI have logged and saved chats that they literally tell me to open a gmail account if I want to send emails to those account
Last year I purchased domains with go daddy web services and enabled two step verification for security since then I got rid of that phone number and no longer have it(Because of security reasons) I called to asked them to change the number so I can access my account on 7/20/The only way to remove the two step verification OR change the phone number is to disable the whole two step verificationThey said that I could not disable it over the phone or updated it and asked me to go to a site and upload my id, and fill out a form requesting it which I didI got a reply days later saying I didn't fill it out with the right emailThen I replied using the right email, then days later they said they replied to me which I never gotSince then I have the same form to the same email multiple times and got a response on 8/(one month later) saying they replied to another emailMy domains are expiring in November and I need to seek them or renew the, so they are not lost and
Hi, I was instructed to contact the Revdex.com and File a complaint against GoDaddy.com dba *** *** ***When searching my name *** *** *** on *** it shows VERY confidential and personal info from a prior bankruptcy case (in detail) an added link by the scam website called *** *** *** (***)This website is not a legitimate court or legal website as per my attorneyShe said it's a scam company that scrapes various court sites from the internet and copies peoples personal information onto their scam website and puts a link in searches for profitIt shows my full name, location, case number and all details from Feb - June, As per the local court house representative, this info should not be listed where it can be pulled up in a *** search as my ex husband is not to know my whereabouts or locationHe has a restraining order and was in jail for some time after threatening my life with a gunHe is a criminalI have since relocated and
No refund offered on product I have no intention of usingI called to see about a refund and they said I was not within their thirty day refund windowI have not used the product and Godaddy is not out any money because of this
After noticing charges for from GoDaddy I called to cancel any subscription associated with GoDaddyI talked with the rep and he told me there was nothing he could do without a pin that I never set upHe verified I had an account with them and could not cancel and said he would still charge my debit card until a pin number was submittedHe was rude and not helpfulBefore anyone thinks about working with GoDaddy think twice they are a bunch of thievesThey are charging my account for something I don't have and will not fix the problem and going back and forth about something they could easily fixGoDaddy does not have or has ever had permission to charge anything on my card I dont have any of their services
WORST COMPANY I HAVE EVER DELT WITH CAN NEVER GET INTO OUR ACCOUNT AND JUST PLAIN HORRIBLE!!!!!!!! STAY FAR AWAY TRUST ME
Godaddy was the company I purchased my domain name fromUnfortunately, the domain expired and the contact info they had was not correct so I did not get the proper notifications to renew the domain
The domain expired on 03-02-2018, and was originally parked for expiration notification on 03-07-as DNS history trace showsOn 03-08-2018, the DNS was restored to my hosting provider, allowing my site to function and email to remain workingThis remained pointed at my host until 04-05-2018, when the domain was sold at auction to another personAt that time, my DNS for my domain was interrupted, triggering my monitoring to alert, and my email to that domain to stop workingUpon calling Godaddy they informed me on that date, that the domain had already been sold at auction to another party
However, Per ICANN policy, which in GoDaddy's terms of service they claim to follow, specifically section Post-Expiration Renewal, subsection 2.2.2, ICANN accredited registrars are require
I had go daddy for years and they have turned rouge, bad business practiceThey charged my credit card without my consent and then they try to black mail me by putting my site downthere is no customer service and they don't want to take the blame for there actionsI will never ever use go daddy ever and will let friends and family know about how s
y there service is
I have been a GoDaddy customer for years nowI have over domains registered with them as I am a small scale domain investorI am really fed up with their constant trickeryRecently I received an email offer for a 25% for purchases over dollarsBased on this offer, I purchased domain names (all dot infos)When I tried to make use of this offer I basically got into a debate with GoDaddy as NOWHERE in the offer does it say it does not apply for auction purchasesGoDaddy alleges that they must pay the domain ownerThat is untrue in these cases, where GoDaddy is the actual holder of domains that expired due to lack of renewal paymentThe minimum commission charged by GoDaddy for this type of auction is dollarsSo for a domain purchased by dollars does that mean GoDaddy will call the alleged seller and ask for the dollar difference? I think notGoDaddy is knowingly and willingly providing customers with information in order to profit from those that do not
godaddy is allowing ***ble activity from a user named faircannacare who sell bad things to people without age of majority, they sell dangerous moldy product and set a ***ble precedent of what godaddy is all about...godaddy has responsibility to protect its users, the reader
I have a number of URLs registered through GoDaddy
I set one -- *** -- not to auto renewand it just did
GoDaddy may say that the auto renewal date was Aug and because I updated the credit card number for my other URLs after August 9, they had a right to go back and claim itThis strikes me as really poor business form -- compounded by how hard it is to interact with Goddady, who locked me out of my account without great explanation and who only take customer service inquiries by phone
I will not receive a phone call but only written communication regarding this case
Dear Sir/Ma'am,
r on ###-###-#### to cancel the Auto-Renewal so that I can renew it later as I did it last time in February I spoke to Customer Care Representative "Samantha H" and she refunded my money but ended up deleting my Website & all my Website Content without explaining me that I would be losing my Website and all its contentI very clearly informed her that I would like to renew it later then why she deleted my Website and everythingI was under impression that I would only be losing the editing rights to my website and I would renew it laterI am paying for Web hosting every month so I thought it will keep my website hosted and I will o
I am *** *** writing in regards to my GoDaddy Account (Customer# *** / PIN:***)I had a website (***) designed and hosted using GoDaddy Website Builder/Go CentralHowever, it was auto-renewed on March 14th even though I already cancelled Auto-RenewalI called GoDaddy Customer C
After being a customer for years I had to call today to renew my domain nameThe first customer service representative was not friendly nor helpful at allAt the end of the conversation with him at asked for a supervisor so he asked what was it about and I said that I wanted to complain about the service he gave and he started arguing about it, then he said he will transfer me but I got disconnected (or was it him who hang up?)
So I called again and another not too friendly representative asked me what was it about when I requested a supervisorI said I wanted to complain about another representative and he started asking the same questions, Why? What happened? I said I just wanted to talk to a supervisor and he kept denying me the right to talk to somebody above himFinally he transfered me after 15minutes on hold and the supervisor was not better than the other twoHe just "I apologize" and nothing elseThey keep calling about new services etc to try to get me into more products and they are nice at that time but on customer service they are way below the standardsI am going to move my hosting and domain service to a different company