I purchased Managed WordPress Hosting from GoDaddy on 4/19/for $for a one-year termIn the process of setting up my website, I desired to have it function over HTTPSI had difficulty with configuring that with this instance of WordPress on their system and contacted supportSupport was unable to resolve my issueSeveral weeks went by and I attempted to configure my website with HTTPS again and was unable to complete the setup
I contacted GoDaddy on Twitter on 6/30/to seek additional help and confirmation whether this issue can be resolved or notThe conclusion was that GoDaddy's Managed WordPress hosting infrastructure was unable to support HTTPS / SSL transport protocolsDue to this incompatibility, I promptly moved my website over to Dreamhost and I was able to accomplish HTTPS/SSL connectivity with my WordPress instance
Their response via Twitter Direct Message: "Hi JoeThanks for your patienceI did some digging and even tried setting up a test ac
Godaddy attempted to steal my domain nameI checked the whois database and I was the owner, however, Godaddy changed the IP address of my domain name to a page, stating the account of the domain name was suspended
I caught Godaddy red handed trying to steal my app domain name
The account rep Cody did a great job and rectified the situation and changed the IP address back to what is originally was
However, I do NOT trust Godaddy anymore because they committed fraud against me and my ownership of the domain by changing my IP Address of my parked domain to "Account Suspended" Status
Be ware
My name is Dr***Cr ***I've been with Go-daddy for over yearsI've been a happy customerI've spoken well about Go Daddy to friends, family, and business associatesI purchased an SSL Certificate from Sharon C on 09/06/on or around 1:p.meastern timeAfter purchasing the certificate she stated I must sign on to give Go-Daddy permission to installI followed her directiveWe talked about the changes with ***I asked her how long would it take to have it installedShe said one-hourI explained to her I have a major launch on FridayI didn't want my site showing not secureThis would be quite embarrassingI then stated is what else should I do? Does this included configuration? She said yesIt will take about an hourI pulled up my site around 9:p.mThis didn't occurI spoke to Dino around 9:p.mHe explained this was incorrectI requested his supervisorI spoke to MattMatt and I talked for about minutesI requested to hear the conversationThis is not possibleI understand but she stated configuration was includedI requested his bossMatt stated he doesn't have a bossHe wants to solve the problemHe wanted me to pay to solve the problemExcuse me Matt "Sharon stated everything would be taken care including configuration why should I pay when this was stated." I don't know what was statedOkay, go back and listen to the call SirI talked about the importance of trainingHe mentioned writing up a ticket etc..We used the example of buying a car We talked about buying a carThe salesman (Go Daddy) stated the car can go miles an hourYou buy the car (me)You drive the carIt doesn't go miles an hourYou take it back (Go Daddy)He can't charge you more money when you were told it would go miles an hour She or he can but it would be unethicalWe agreedHere is the problemOne hour was a lieIncluding configuration was a lieMatt stating he doesn't have a boss deceptionAsking a consumer to pay for something promised is unethical, shady, fraudulent, unscrupulousPlease go back and listen to the callsYou will find my statements trueI was appalled when requested to pay for something promisedThis has been very disheartening to meI know I was deceived, mislead, and hoodwinkedI have faith your investigation will validate everything stated in this missiveI look forward to having this issues resolved in a timely mannerI hope this does not cause any ramifications on my account
Harassment, abuse and sales pressure on your site
For days it is evident that someone inside of GoDaddy is messing with my domain, www.goalsrealizedcoaching.com
First, it was directed to some sandwiches siteThe rep said, one number in IP sequence was changed
Then today, the site is 'parked' and it is down
Spoke to *** who said the site has maleware?
Well, the first rep I spoke to, said that site was not hacked into
Now- I have other domains and other hosting on GD but they were not hacked and domain was not touched
Plus, my hosting is daily monitored by webinspectorTheir opinion:
No malicious activity or malware detected
Scan Time: 2018-08-13:15:UTC
Scanned single URL
Redirected to: http://goalsrealizedcoaching.com/
Scan results for the last days:
Safe
Suspicious
High Risk
Inconclusive
---
After asking *** to look why is someone changing my domain name (it is obvious that it is someone within GD) he started to aggravate me.(
service paiddue to errors, the transfer did not completeThe services of a different internet domain registrar were used to transfer the domain name
They do not have a chat or customer service emailtheir phone support is ridiculous due to amount of time in the phone and the fact no record of the interaction can be legally saved by the customer
I was charged for a cancelled product I called the GoDaddy and cancelled all auto drafts prior to this problemI set all products on a pay a I goGo Daddy charged me to build a web-site on a domaine I do not even own and had not this past yearWhen I called I spoke with Michaelrayhe hung up on me when I asked for a managerI called back and spoke with Jenny who told me her manager Cassie did not have time for me and would call me back
I renewed a domain name with this business on 3/8/for a total of $
I received a coupon code good for 30% off this on 2/10/(30% off renewals code gd6276a) however that coupon expired before I could use itA chat online with GoDaddy Customer Service on 3/was started to ask them to reissue this codeI was told they could not because it came from corporate and there was "NO WAY POSSIBLE" to issue me a 30% off code
This morning, 3/8, I received an email from GoDaddy stating "Check out now and save 25% off the items in your cart" and listing my domain renewal as the ONLY item in my cart When I tried to use the code (***), it did not workA chat with customer service resulted in me being told the code was "NOT GOOD FOR RENEWALS" - yet that was the ONLY item in my cartThis to me is a BAIT AND SWITCH campaignWhy would they send me such an email and even list the renewal items in my cart?
This is BAD business practice and bait & switch The customer service
I recently purchased a domain from godaddy.com, at which time I was prompted to pay them to "protect" my personal information When I did not pay extra for them to "protect my personal information they presumably sold all of my personal information to every scammer in the world I see they have a 96% rate of dissatisfaction here with the Revdex.com yet the Revdex.com has them rated at A+ I think both the godaddy.com and the Revdex.com have some explaining to do
On the evening of Monday May 2nd, 2016, I contacted GoDaddy via their live chat as I wanted to ask them if, rather than my due date of the 5th, if I would be able to delay payment until the 12th, as my paycheque is delayed, thus making me unable to make a payment before the 12thI was connected with Brandon and he initially stated that my site would be suspended after days if there was no paymentHe then said something entirely different and said I would be fine to make a payment on the 12thThen he yet again said something different and said I would have days past the due date (which for me is the 5th.) He then said "Even if my mistake was the case..." which was not very reassuring, as he did not seem to be certain of what he was statingI requested to be transferred to a supervisor, and on the first instance of doing so he told me that there was no option to be transferred to a supervisorOn my THIRD request to speak to a supervisor, he then stated he would be happy to tran
We signed up for a web address of andersonscree.com and there was a web builder that we purchased with it so we could build our website The web builder was coming up to renew and we told go daddy customer service that we were going to get our own software to build the site I asked them how much it would be for just the domain name they said $for two years I then asked them, so once we pay for the domain name and we use our own software to build the website, there are no hidden fees for anything correctnot even launching the website? the response I got was, None as you're using your own softwareWe only hosted the domain and not the website Then I called in and was told there is a charge to launch the website if we use our own web building software My bank account was charge $for the web builder to renew after I told them I didn't want it I called in to have it refunded and was told that My website would be removed from the internet I then asked to make sure
Last month I called GoDaddy and wanted to pay for all my domains coming due in to be renewedThe rep gave me a price to do that and I paid itThen this month I get a notification that I had a domain due to renew in a few daysI looked online and sure enough I had one dueI then called them and spoke to their rep in customer serviceI told him that the price I paid was supposed to have covered all my domains for He said I would have to pay for the domain to renew itI told him I already did and he said they must have missed it, still insisting I must pay itHe was also getting an attitude which did not go over well considering I was already upsetI then asked to speak with a supervisor He started to insist he had to tell me something before transferring me to a supervisorI told him I didn't want to hear it and let me speak to a supervisorWe argued and he then proceeded to tell me what he wanted to say and then got me a supervisorThe supervisor was polite, and said he could give me a discount on the domain, but that was all he could doI told him that was not acceptable as I had already paid for it according to the first rep I originally talked to a few weeks agoI then waited awhile to calm down from the horrible experience I just hadI then called their financial dept and spoke with a rep theirHe said I didn't pay for the domain and I should have checked my receipt they sent me by email to make sure all the domains were on itFor one, I was out of town and could not check it at the time and two, the main thing, THEIR REP TOLD ME THEY WERE ALL RENEWEDWith attitude, the financial rep then told me I had two choicesOne pay to renew or two lose itI asked to speak to his supervisorI never spoke with the supervisorStill with attitude in his voice, the rep said " My supervisor is feeling generous and said he would renew it for freeThat is what should have happened the first timeAgain, it's not freeI had already paid for itI've always received a customer survey after calling them, but I find it odd that I did not get one after the customer service rep started an argument with meI'm wondering if this is a new approach GoDaddy is teach, bullying the customer so they accept what they are told and end up paying moreGoDaddy has been going down hill over the past few yearsYou can look on the reviews here and see each year they increase more and moreI have wrote GoDaddy emails about issues I've had and ways to fix them, but they must not care because I never received a reply backThis experience has ended my very long relationship with GoDaddyI've been with them almost from their startI will be looking elsewhere to transfer my domainsI'm a client and I pay them moneyI'm not going to get treated badly to do soThe only reason I'm giving them one star is because I can't give them none
My husband *** *** purchased Go Daddy bundle several years agoUnbeknownst to me, the annual renewal is $Today, I found out that on October 30th Go Daddy debited my checking account for $200.88, a charge that I did not authorize
I contacted the company and they informed me that the funds were for an annual renewalMy husband was not aware that this renewal would be chargedSomehow he was on auto renewal
I requested cancellation of the service, however I was informed that even though the service was not being used the day refund period had passed since the purchase, so no refund could be given
I appealed to a supervisor for a refund since my husband is unemployed and doesn't have any money to pay for this service and as the sole individual employed in my household I struggle to keep food on the table and provide for growing childrenBut they only allowed a $refund for some email address I have never heard of before
I Please refund this money so I can
I'm so tiered of wasting time with GoDaddy that I don't even want to put this complaint together, but feel it is necessary to warn others to do their do diligence before doing business with said companyI've been with GoDaddy now since 2006, which is when I first purchased my original domainYear after year they continue to increase their rates just to keep me as a loyal customerI'm in the process of moving sits and domains to an alternate providerI'm disgusted with their bait and switch type business tactics They don't even care enough about their loyal customers to spend a few minutes and give a tailored response to complaints or issuesInstead they copy and paste canned responses like the one below
We thank you for sharing your candid feedbackWe are currently reviewing your concerns with our Customer Care managers, and will be addressing any training opportunities that may existIf you have further concerns we can be reached at [email protected]
I have been a customer of GoDaddy.com for yearsThey had auto-renewed domains and when I looked at the receipt and wished to cancel and receive a refund for some of the domains, they refused to issue a refundI explained that their policy did not give me ample time to review the renewal; I have boys who just went back to school and I started a new jobTheir policy only offers a few days or in some cases a few hours to ask for a refund which seems implausibleI received the receipt for the renewals on August 30, I have requested that I no longer have the following domains under my account and that a refund be issued for the following domains: hope4achild.info $36.34, hope4ababy.info $36.34, hope-4-a-baby,com $and hope4ababy.net $The total would be $I spoke to customer service representative by the name of Curtis yesterday on September and when he told me that he could not issue a refund, I asked him to have a manager contact meI received an email
I purchased a domain a while back The business use is no longer valid as the business never got under way I was charged a TEN year renewal service for a domain name that I have absolutely no use for I asked for a refund and was quoted some small print pilferage justifier I the asked for a reduction to a year renewal and was again referred to the small print I was not afforded a copy of the small print and was directed to their website to look for it on my own This is highway robber y at its most classic
domain = gocleland.com
GoDaddy has no confidence in their business that they automatically set you up for a yearly renewal over a monthly renewal when there is no monetary value to do soThey then offer a hosting service that doesn't allow you to hook up to a MySQL database When I went to customer service on ways to work around it they offered nothing I will never give another cent to GoDaddy in the futureWhen I asked if I could be refunded for the yearly amount I was charged and just pay the monthly the refused that as well
Cannot use domain and webhosting due to legal and general copyright issues GoDaddy's inflexible refund policy means I've thrown away a lot of money I will never use GoDaddy again Any company I influence will never use them again GoDaddy has lost a customer
Two years ago I was sold a Reseller PlanI was told it was the same cost as my current Deluxe Hosting Plan but allowed me to resell the Godaddy servicesI had them switch me to that planThis past April as I was doing my taxes I noticed I was being charged for both plansI called Godaddy to notify them of their error and they then informed me that I was supposed to cancel my Deluxe hosting planAt the time of sno one informed me this needed to be doneI accepted that it was my mistake for trusting them and not following up on my end and didn't argue those fees and being charged twice for the past two yearsI explained my situation to the support person and the technical support person then informed me that I should switch my website over to the reseller plan and cancel the Deluxe hosting, since I was billed on 3/and it was 4/10, he thought I would still be offered a refundI worked quickly to get it all switched over, notified support and they cancelled my Deluxe hosti
My credit card was charged for services I did not authorize.Be aware that when you call to complain to have the charges removed, the Service Representative will tell you that there is no one at Go Daddy who is capable of reversing the charge and that you are auto-enrolled in auto renewal when you sign up for a service
This is a deceiving consumer practiceI also spoke with a Go Daddy Manager named Jenna and advised them that I would be filing a consumer complaint with my state of residence to contest the charge
She stated there is nothing she can do because of policy and that there is no one else for me to speak with to contest the charge at Go Daddy.Stay away
I purchased Managed WordPress Hosting from GoDaddy on 4/19/for $for a one-year termIn the process of setting up my website, I desired to have it function over HTTPSI had difficulty with configuring that with this instance of WordPress on their system and contacted supportSupport was unable to resolve my issueSeveral weeks went by and I attempted to configure my website with HTTPS again and was unable to complete the setup
I contacted GoDaddy on Twitter on 6/30/to seek additional help and confirmation whether this issue can be resolved or notThe conclusion was that GoDaddy's Managed WordPress hosting infrastructure was unable to support HTTPS / SSL transport protocolsDue to this incompatibility, I promptly moved my website over to Dreamhost and I was able to accomplish HTTPS/SSL connectivity with my WordPress instance
Their response via Twitter Direct Message: "Hi JoeThanks for your patienceI did some digging and even tried setting up a test ac
Godaddy attempted to steal my domain nameI checked the whois database and I was the owner, however, Godaddy changed the IP address of my domain name to a page, stating the account of the domain name was suspended
I caught Godaddy red handed trying to steal my app domain name
The account rep Cody did a great job and rectified the situation and changed the IP address back to what is originally was
However, I do NOT trust Godaddy anymore because they committed fraud against me and my ownership of the domain by changing my IP Address of my parked domain to "Account Suspended" Status
Be ware
GODADDY was paid to build us a new website The website that I received was not unique; it was almost identical to the website that we already had up
My name is Dr***C
r ***I've been with Go-daddy for over yearsI've been a happy customerI've spoken well about Go Daddy to friends, family, and business associatesI purchased an SSL Certificate from Sharon C on 09/06/on or around 1:p.meastern timeAfter purchasing the certificate she stated I must sign on to give Go-Daddy permission to installI followed her directiveWe talked about the changes with ***I asked her how long would it take to have it installedShe said one-hourI explained to her I have a major launch on FridayI didn't want my site showing not secureThis would be quite embarrassingI then stated is what else should I do? Does this included configuration? She said yesIt will take about an hourI pulled up my site around 9:p.mThis didn't occurI spoke to Dino around 9:p.mHe explained this was incorrectI requested his supervisorI spoke to MattMatt and I talked for about minutesI requested to hear the conversationThis is not possibleI understand but she stated configuration was includedI requested his bossMatt stated he doesn't have a bossHe wants to solve the problemHe wanted me to pay to solve the problemExcuse me Matt "Sharon stated everything would be taken care including configuration why should I pay when this was stated." I don't know what was statedOkay, go back and listen to the call SirI talked about the importance of trainingHe mentioned writing up a ticket etc..We used the example of buying a car We talked about buying a carThe salesman (Go Daddy) stated the car can go miles an hourYou buy the car (me)You drive the carIt doesn't go miles an hourYou take it back (Go Daddy)He can't charge you more money when you were told it would go miles an hour She or he can but it would be unethicalWe agreedHere is the problemOne hour was a lieIncluding configuration was a lieMatt stating he doesn't have a boss deceptionAsking a consumer to pay for something promised is unethical, shady, fraudulent, unscrupulousPlease go back and listen to the callsYou will find my statements trueI was appalled when requested to pay for something promisedThis has been very disheartening to meI know I was deceived, mislead, and hoodwinkedI have faith your investigation will validate everything stated in this missiveI look forward to having this issues resolved in a timely mannerI hope this does not cause any ramifications on my account
Harassment, abuse and sales pressure on your site
For days it is evident that someone inside of GoDaddy is messing with my domain, www.goalsrealizedcoaching.com
First, it was directed to some sandwiches siteThe rep said, one number in IP sequence was changed
Then today, the site is 'parked' and it is down
Spoke to *** who said the site has maleware?
Well, the first rep I spoke to, said that site was not hacked into
Now- I have other domains and other hosting on GD but they were not hacked and domain was not touched
Plus, my hosting is daily monitored by webinspectorTheir opinion:
No malicious activity or malware detected
Scan Time: 2018-08-13:15:UTC
Scanned single URL
Redirected to: http://goalsrealizedcoaching.com/
Scan results for the last days:
Safe
Suspicious
High Risk
Inconclusive
---
After asking *** to look why is someone changing my domain name (it is obvious that it is someone within GD) he started to aggravate me.(
service paiddue to errors, the transfer did not completeThe services of a different internet domain registrar were used to transfer the domain name
They do not have a chat or customer service emailtheir phone support is ridiculous due to amount of time in the phone and the fact no record of the interaction can be legally saved by the customer
I was charged for a cancelled product I called the GoDaddy and cancelled all auto drafts prior to this problemI set all products on a pay a I goGo Daddy charged me to build a web-site on a domaine I do not even own and had not this past yearWhen I called I spoke with Michaelrayhe hung up on me when I asked for a managerI called back and spoke with Jenny who told me her manager Cassie did not have time for me and would call me back
I renewed a domain name with this business on 3/8/for a total of $
I received a coupon code good for 30% off this on 2/10/(30% off renewals code gd6276a) however that coupon expired before I could use itA chat online with GoDaddy Customer Service on 3/was started to ask them to reissue this codeI was told they could not because it came from corporate and there was "NO WAY POSSIBLE" to issue me a 30% off code
This morning, 3/8, I received an email from GoDaddy stating "Check out now and save 25% off the items in your cart" and listing my domain renewal as the ONLY item in my cart When I tried to use the code (***), it did not workA chat with customer service resulted in me being told the code was "NOT GOOD FOR RENEWALS" - yet that was the ONLY item in my cartThis to me is a BAIT AND SWITCH campaignWhy would they send me such an email and even list the renewal items in my cart?
This is BAD business practice and bait & switch The customer service
I recently purchased a domain from godaddy.com, at which time I was prompted to pay them to "protect" my personal information When I did not pay extra for them to "protect my personal information they presumably sold all of my personal information to every scammer in the world I see they have a 96% rate of dissatisfaction here with the Revdex.com yet the Revdex.com has them rated at A+ I think both the godaddy.com and the Revdex.com have some explaining to do
On the evening of Monday May 2nd, 2016, I contacted GoDaddy via their live chat as I wanted to ask them if, rather than my due date of the 5th, if I would be able to delay payment until the 12th, as my paycheque is delayed, thus making me unable to make a payment before the 12thI was connected with Brandon and he initially stated that my site would be suspended after days if there was no paymentHe then said something entirely different and said I would be fine to make a payment on the 12thThen he yet again said something different and said I would have days past the due date (which for me is the 5th.) He then said "Even if my mistake was the case..." which was not very reassuring, as he did not seem to be certain of what he was statingI requested to be transferred to a supervisor, and on the first instance of doing so he told me that there was no option to be transferred to a supervisorOn my THIRD request to speak to a supervisor, he then stated he would be happy to tran
We signed up for a web address of andersonscree.com and there was a web builder that we purchased with it so we could build our website The web builder was coming up to renew and we told go daddy customer service that we were going to get our own software to build the site I asked them how much it would be for just the domain name they said $for two years I then asked them, so once we pay for the domain name and we use our own software to build the website, there are no hidden fees for anything correctnot even launching the website? the response I got was, None as you're using your own softwareWe only hosted the domain and not the website Then I called in and was told there is a charge to launch the website if we use our own web building software My bank account was charge $for the web builder to renew after I told them I didn't want it I called in to have it refunded and was told that My website would be removed from the internet I then asked to make sure
Last month I called GoDaddy and wanted to pay for all my domains coming due in to be renewedThe rep gave me a price to do that and I paid itThen this month I get a notification that I had a domain due to renew in a few daysI looked online and sure enough I had one dueI then called them and spoke to their rep in customer serviceI told him that the price I paid was supposed to have covered all my domains for He said I would have to pay for the domain to renew itI told him I already did and he said they must have missed it, still insisting I must pay itHe was also getting an attitude which did not go over well considering I was already upsetI then asked to speak with a supervisor He started to insist he had to tell me something before transferring me to a supervisorI told him I didn't want to hear it and let me speak to a supervisorWe argued and he then proceeded to tell me what he wanted to say and then got me a supervisorThe supervisor was polite, and said he could give me a discount on the domain, but that was all he could doI told him that was not acceptable as I had already paid for it according to the first rep I originally talked to a few weeks agoI then waited awhile to calm down from the horrible experience I just hadI then called their financial dept and spoke with a rep theirHe said I didn't pay for the domain and I should have checked my receipt they sent me by email to make sure all the domains were on itFor one, I was out of town and could not check it at the time and two, the main thing, THEIR REP TOLD ME THEY WERE ALL RENEWEDWith attitude, the financial rep then told me I had two choicesOne pay to renew or two lose itI asked to speak to his supervisorI never spoke with the supervisorStill with attitude in his voice, the rep said " My supervisor is feeling generous and said he would renew it for freeThat is what should have happened the first timeAgain, it's not freeI had already paid for itI've always received a customer survey after calling them, but I find it odd that I did not get one after the customer service rep started an argument with meI'm wondering if this is a new approach GoDaddy is teach, bullying the customer so they accept what they are told and end up paying moreGoDaddy has been going down hill over the past few yearsYou can look on the reviews here and see each year they increase more and moreI have wrote GoDaddy emails about issues I've had and ways to fix them, but they must not care because I never received a reply backThis experience has ended my very long relationship with GoDaddyI've been with them almost from their startI will be looking elsewhere to transfer my domainsI'm a client and I pay them moneyI'm not going to get treated badly to do soThe only reason I'm giving them one star is because I can't give them none
My husband *** *** purchased Go Daddy bundle several years agoUnbeknownst to me, the annual renewal is $Today, I found out that on October 30th Go Daddy debited my checking account for $200.88, a charge that I did not authorize
I contacted the company and they informed me that the funds were for an annual renewalMy husband was not aware that this renewal would be chargedSomehow he was on auto renewal
I requested cancellation of the service, however I was informed that even though the service was not being used the day refund period had passed since the purchase, so no refund could be given
I appealed to a supervisor for a refund since my husband is unemployed and doesn't have any money to pay for this service and as the sole individual employed in my household I struggle to keep food on the table and provide for growing childrenBut they only allowed a $refund for some email address I have never heard of before
I Please refund this money so I can
I'm so tiered of wasting time with GoDaddy that I don't even want to put this complaint together, but feel it is necessary to warn others to do their do diligence before doing business with said companyI've been with GoDaddy now since 2006, which is when I first purchased my original domainYear after year they continue to increase their rates just to keep me as a loyal customerI'm in the process of moving sits and domains to an alternate providerI'm disgusted with their bait and switch type business tactics They don't even care enough about their loyal customers to spend a few minutes and give a tailored response to complaints or issuesInstead they copy and paste canned responses like the one below
We thank you for sharing your candid feedbackWe are currently reviewing your concerns with our Customer Care managers, and will be addressing any training opportunities that may existIf you have further concerns we can be reached at [email protected]
I have been a customer of GoDaddy.com for yearsThey had auto-renewed domains and when I looked at the receipt and wished to cancel and receive a refund for some of the domains, they refused to issue a refundI explained that their policy did not give me ample time to review the renewal; I have boys who just went back to school and I started a new jobTheir policy only offers a few days or in some cases a few hours to ask for a refund which seems implausibleI received the receipt for the renewals on August 30, I have requested that I no longer have the following domains under my account and that a refund be issued for the following domains: hope4achild.info $36.34, hope4ababy.info $36.34, hope-4-a-baby,com $and hope4ababy.net $The total would be $I spoke to customer service representative by the name of Curtis yesterday on September and when he told me that he could not issue a refund, I asked him to have a manager contact meI received an email
I purchased a domain a while back The business use is no longer valid as the business never got under way I was charged a TEN year renewal service for a domain name that I have absolutely no use for I asked for a refund and was quoted some small print pilferage justifier I the asked for a reduction to a year renewal and was again referred to the small print I was not afforded a copy of the small print and was directed to their website to look for it on my own This is highway robber y at its most classic
domain = gocleland.com
GoDaddy has no confidence in their business that they automatically set you up for a yearly renewal over a monthly renewal when there is no monetary value to do soThey then offer a hosting service that doesn't allow you to hook up to a MySQL database When I went to customer service on ways to work around it they offered nothing I will never give another cent to GoDaddy in the futureWhen I asked if I could be refunded for the yearly amount I was charged and just pay the monthly the refused that as well
Cannot use domain and webhosting due to legal and general copyright issues GoDaddy's inflexible refund policy means I've thrown away a lot of money I will never use GoDaddy again Any company I influence will never use them again GoDaddy has lost a customer
Two years ago I was sold a Reseller PlanI was told it was the same cost as my current Deluxe Hosting Plan but allowed me to resell the Godaddy servicesI had them switch me to that planThis past April as I was doing my taxes I noticed I was being charged for both plansI called Godaddy to notify them of their error and they then informed me that I was supposed to cancel my Deluxe hosting planAt the time of sno one informed me this needed to be doneI accepted that it was my mistake for trusting them and not following up on my end and didn't argue those fees and being charged twice for the past two yearsI explained my situation to the support person and the technical support person then informed me that I should switch my website over to the reseller plan and cancel the Deluxe hosting, since I was billed on 3/and it was 4/10, he thought I would still be offered a refundI worked quickly to get it all switched over, notified support and they cancelled my Deluxe hosti
My credit card was charged for services I did not authorize.Be aware that when you call to complain to have the charges removed, the Service Representative will tell you that there is no one at Go Daddy who is capable of reversing the charge and that you are auto-enrolled in auto renewal when you sign up for a service
This is a deceiving consumer practiceI also spoke with a Go Daddy Manager named Jenna and advised them that I would be filing a consumer complaint with my state of residence to contest the charge
She stated there is nothing she can do because of policy and that there is no one else for me to speak with to contest the charge at Go Daddy.Stay away