We called GoDaddy to ask questions about renewal times and amountsThe man there looked at my and my husband's websites and said that there were items out of placeHe then said that he fixed those out of place itemsAfter we hung up, we looked, and my husband's web site was GONEIt's just gone and in it's place are parts of my website My poor husband has no web site since early July! It's killing him and his businessGoDaddy still has not fixed itWe've been working with them and they admitted that their guy was supposed to have saved a backup point before changing stuff(We never asked for any changes.) We don't know how to work with websitesWe have never gone in to change anything since we got them They are saying a supervisor is looking into it and that he has two other cases ahead of us But it's been WEEKS with out our life line Please, help us
Since renewal of website our business website has been down or listed as unsecure due to SSL isseusGoDaddy was contacted and the SSL issues and site availability was supposed to be fixed within "minutes"Over a week later and the site is still down with SSL issuesEvery day the site is down is lost revenue and GoDaddy does not seem to careWhen customer service was contacted I was routed in a loop for over minutes then had to wait on hold for over minutesIt took several hours to get "it will be fixed within minutes"Issues are still not resolved
This Company is a rip off any chance they get they will try to take your moneyI have been with them for years and they cancelled my website and could not even call meThey told me I had to pay $re-connection feeI am very dis-appointed about this and I feel that they could have been better about notifying me about this issueThe customer service is very rude as the ManagersIn the beginning I loved Go Daddy and would refer people to them, never againThey are horrible!
Automatically renewed my account against my willCharged me for months of serviceShut off the service once I opened a disputeNo resolution in sight
What a nightmare of a hosting company
BlueHost was excellent in their returns for a similar issueBetter pricing and service there as wellWish I knew better when I was first starting out
June 18, 2018, GoDaddy billed (private registration renewal & domain renewal) of domains I have paid for since 2011, SIX MONTHS EARLY WITHOUT MY KNOWLEDGE OR PERMISSION GoDaddy then on their own set the renewal term for five years, charged my credit card over $1,and sent me a renewal receipt after the fact I was told that either I pay up or I could cancel the domains I have paid for since so they can be resold and GoDaddy can profitTheir unauthorized action of charging my charge card prevented my client and myself from determining the renewal me from selection the time of the renewal which is offered from one to ten yearsI canceled my domains, one I may have to get back, and my client is very upset (was screaming) that GoDaddy took away his option to renew for less than five years I have called GoDaddy back time and time again and was told that it was ICANN's policy that once purchased time cannot be reduced or refunds givenThis is a lieI called
GoDaddy auctions is part of "cheating"For paying $you will fight with automatic bidding system for last auction hourIf you see auction for example for 10$ - in last hour automatic bidding will play with you in game you can win only if ready to spend thousands dollars for domain(I assume there is possibility to put max amount)
Do not spend your time trying to winand do not spend money for membership - it's just waste of money
I have been a customer of Godaddy for decades I was sold on moving my websites to a new plan and I bought it hook, line and sinker All I got was a product upsell after doing so I was told that I can move the sites myself after declining their website move service I was sent some artilcles on how to move myself But they left out a bit of info The files are stored in a few different places and after days the delete all your website data I was only given one of the places to download files I have lost all my business website and have to start all over building them Over a half of dozen websites I have am leaving godaddy for good What a hack! I feel so violated and miss-lead
Go Daddy charged my credit card $for two year renewalI contacted back saying I have discontinued my account on Sep Their billing department said strictly they we can not refund you any moneyI told them I didn't even set up for auto payment and they said its a defaultNow they wont return a single penny
Go Daddy has business practices to trick customers and to make more money that are disgustingThey state that they sent me an email saying that my cpanel hosting was about to be cut off and explaining that I would have to pay an extra $(on top of the actual renewal) to get it back the way it was, when I call on the same day it expired! They just deleted everythig without acknowledging that they would if I didnt pay before the renewal dateThen I call and both the agent and supervisor called Alejandro starting arguing with me and talking over me, raising their voice talking about my responsabilities and a whole bunch or crap, I demand that call to be heard by the QA deparment specifically the one where the supervisor keeps talking over me, this is just the worts expeirence I have ever had with any companyOver this agent and supervisor I changed my providers I will not buy nothing else from them or even consider to do anything with them ever again
The selected term for domain name and term for hosting registration were set incorrectly (apparently defaulted to a higher number) on the order form during processingTHIS WAS NOT BY USER SELECTIONI wanted one year terms for all products on oder #***It defaulted after refreshing the page to years for domains and years for hostingI called after the order was placed and the rep said they can't change the order
godaddy updating their server to new server, and screwing up others businesshow come godaddy.com working and not working their hosting customer I have called time in last days and all they do is bouncing call around and kept making new promise to get rid of my call my website is down for over days and they are completely helpless they said they will email me back about update status in hrs , which they never didthey don't have any such thing to give call back to customerwhen I request supervisor , all I heard all the time is they were busy now and will call when they free and never received single call backworst hosting company with zero customer supportsound like they did something which they don't know what to do to fix their own issue
On May 15, I contacted GoDaddy customer service to renew a domain name that had expiredThey let me know it expired because I had an old email addressI paid the extra $fee to them to renew it after expiration because that was my fault for having an old email I no longer usedI had them also update the email for me
I have since then been getting communication from them on my new email account and never had any emails cause any concernToday I went on to use one of my domain names and to my surprise the domain name was no longer thereThey informed me that the domain name had expired and they send emails to my old email account that the renewal failedUnfortunately I did not get those emails as the email account was not workingFirst issues was I was told my email was updated for proper communicationSecond they have chosen to email me on this new email address and have been unwilling or unable to explain why they would choose to send those emails to my old accou
$249.99/yr
On sale - Save 16%
$299.99/yr when you renew
This is what written on Go daddy's ads ( https://ph.godaddy.com/web-security/website-security )
I when ahead and communicate with there chat support team and asked about the issue I had on our website and was suggested that the "express" was the ideal serviceNow I went ahead and asked about more of the details but the customer support where not able to give me concrete answers and also giving sarcastic comments to meI'll attached the transcriptI asked him why im being forced to get years for a lower price when they say it should be for yearly I was mentioning that the ads is misleading that even if its says "as low as" I cannot find even on the fine print that it says for yearsthen the question went on and I was stating to the customer service that if I can get the price for what it says and then he said that *** cannot because it was the promothen he follow up with some sarcastic comments which I do
I purchased the Godaddy Workspace Email for my businessIt came to my attention recently that I was not receiving certain emails from clients and business partnersI contacted Godaddy Support and they instructed me to delete the account and add it back once deletedI did this and soon found that I was still not receiving emailsI contacted Godaddy support again, this time the tech support agent sent me an email (which I received) and informed me that there was no problemI told him that my wife had sent me two emails that morning which I didn't receive, and I have screenshots from my business partners showing me emails that they had sent to my correct address, that I had again not receivedHe said there was nothing he could do and ended the conversationI migrated my emails to a new provider and called Godaddy back to cancel my productThey informed me that I had an automatic renewal and that I would not be refunded for the remaining months (Feb-Oct)They sold me a defective p
Sept I reported a problem with emails initiated with site registration bounceback (rejected/spam) issue with my GoDaddy hosted site[Incident ID: ***] I called again on Septasking them to send my Incident ID to a "Priority" status[Incident ID: ***] I called to follow up on Sept 27, Sept 29, and Oct STILL NOT FIXEDThey could not tell me when this would be resolvedThis problem was not allowing anyone new to register for classes or retrieve a forgotten passwordI could not stay with a host that could not fix this problem within a reasonable timeI called twice on Oct 17th & 19th to request a refundI was told there was nothing wrong with the hosting and I could not get my money back for the 4+ years remaining on the hosting planReally upsetting that a company that I pay to host a reliable and fully functioning website COULD NOT honor their end of a deal
On the website of Godaddy it states that an account can be closed by contacting customer serviceI contacted customer service and was told that the account can not be closed but only that is can be lockedThey are clearly lying either on their website or the representativeI requested to speak with a supervisor only to be denied
Paid for the domain "buy-service" and was told that $max offer was good weeks later, it was suggested to raise the bid a few hundred dollars to better my chances Never received any emails or phone calls over the day period My phone and email log show the numerous attempts at reaching the unstaffed "buy-service" department Only once did I receive a call and that was after repeatedly telling the main office that nobody works in the buy service dept
Lastly, I just spoke with the owner of the domain I have been supposedly bidding on, and he even said that he didn't receive anything close to what I told him and that I just got scammed This is not good business practice by any means and my payment should be refunded
I was a customer with godaddy for several yearsI purchased all of my domains through the website and hosted all of my websites on their serversI was in the hospital for a few months due to a health issuesDuring that time, I was also a victim of identity fraudSomeone got a hold of my debit cardsMy cards were cancelled but the autopay was not updated for several of my service providers including GodaddyWhen I was finally released from hospital, I was shocked when my websites were no longer liveI called Godaddy and they said my websites were deletedI asked to speak with a manager and they transferred me to Andrew G***He told me my websites could be recovered but I would be charged a $recovery feeI explained my situation but he was extremely nasty and condescending through the entire conversationRepeatedly saying it was fault and how didn't I have a backupHe was like why should I waive the recovery fee for youI told him I was a customer with godaddy at this point for at least years and spent 100's a dollars with them for hosting and etcI think asked could I speak with someone else, he told me that Joe Louison told him that he wasz more than qualified to handle a customer complaint and would not speak with himAndrew concluded the conversation by saying pay or I would lose my websitesOver the past few months I tried to speak with other people at godaddy but your customer service is completely nonexistentI dont understand how a company could treat a customer so bad especially when they have been a faithful customer for yearsI no longer will do any business with godaddyBeware when using this company!!!
I hosted *** with Godaddy.comWhen my hosting/domain name were up for expiration, I was contact and told that I needed to renewWithin days, I responded- however the customer service agent said that because the expiration was overdue, they would not allow me access to my content: historic family pictures and writings that I had put on my hosting accountWhen I asked that I be given temporary permission to my content to back it up, he refused and said that I had to pay a $"recovery" feeWhen I asked to talk to a supervisor, he refusedI explained that I was disappointed in the service and their lack of accommodation for my needs and that I had done business with the company for yearsI requested that they make an exception for me so that I could access my data, as I was not aware of their policy to hold the data hostageHe told me he would not do anything for me except pass my disappointment alongI made a copy of the chat with the agent
Terrible company with rude customer service, they are billing my cc# for unwarranted charges for renewals that I did not authorize
We called GoDaddy to ask questions about renewal times and amountsThe man there looked at my and my husband's websites and said that there were items out of placeHe then said that he fixed those out of place itemsAfter we hung up, we looked, and my husband's web site was GONEIt's just gone and in it's place are parts of my website My poor husband has no web site since early July! It's killing him and his businessGoDaddy still has not fixed itWe've been working with them and they admitted that their guy was supposed to have saved a backup point before changing stuff(We never asked for any changes.) We don't know how to work with websitesWe have never gone in to change anything since we got them They are saying a supervisor is looking into it and that he has two other cases ahead of us But it's been WEEKS with out our life line Please, help us
Since renewal of website our business website has been down or listed as unsecure due to SSL isseusGoDaddy was contacted and the SSL issues and site availability was supposed to be fixed within "minutes"Over a week later and the site is still down with SSL issuesEvery day the site is down is lost revenue and GoDaddy does not seem to careWhen customer service was contacted I was routed in a loop for over minutes then had to wait on hold for over minutesIt took several hours to get "it will be fixed within minutes"Issues are still not resolved
This Company is a rip off any chance they get they will try to take your moneyI have been with them for years and they cancelled my website and could not even call meThey told me I had to pay $re-connection feeI am very dis-appointed about this and I feel that they could have been better about notifying me about this issueThe customer service is very rude as the ManagersIn the beginning I loved Go Daddy and would refer people to them, never againThey are horrible!
Automatically renewed my account against my willCharged me for months of serviceShut off the service once I opened a disputeNo resolution in sight
What a nightmare of a hosting company
BlueHost was excellent in their returns for a similar issueBetter pricing and service there as wellWish I knew better when I was first starting out
June 18, 2018, GoDaddy billed (private registration renewal & domain renewal) of domains I have paid for since 2011, SIX MONTHS EARLY WITHOUT MY KNOWLEDGE OR PERMISSION GoDaddy then on their own set the renewal term for five years, charged my credit card over $1,and sent me a renewal receipt after the fact I was told that either I pay up or I could cancel the domains I have paid for since so they can be resold and GoDaddy can profitTheir unauthorized action of charging my charge card prevented my client and myself from determining the renewal me from selection the time of the renewal which is offered from one to ten yearsI canceled my domains, one I may have to get back, and my client is very upset (was screaming) that GoDaddy took away his option to renew for less than five years I have called GoDaddy back time and time again and was told that it was ICANN's policy that once purchased time cannot be reduced or refunds givenThis is a lieI called
GoDaddy auctions is part of "cheating"For paying $you will fight with automatic bidding system for last auction hourIf you see auction for example for 10$ - in last hour automatic bidding will play with you in game you can win only if ready to spend thousands dollars for domain(I assume there is possibility to put max amount)
Do not spend your time trying to winand do not spend money for membership - it's just waste of money
I have been a customer of Godaddy for decades I was sold on moving my websites to a new plan and I bought it hook, line and sinker All I got was a product upsell after doing so I was told that I can move the sites myself after declining their website move service I was sent some artilcles on how to move myself But they left out a bit of info The files are stored in a few different places and after days the delete all your website data I was only given one of the places to download files I have lost all my business website and have to start all over building them Over a half of dozen websites I have am leaving godaddy for good What a hack! I feel so violated and miss-lead
Go Daddy charged my credit card $for two year renewalI contacted back saying I have discontinued my account on Sep Their billing department said strictly they we can not refund you any moneyI told them I didn't even set up for auto payment and they said its a defaultNow they wont return a single penny
Go Daddy has business practices to trick customers and to make more money that are disgustingThey state that they sent me an email saying that my cpanel hosting was about to be cut off and explaining that I would have to pay an extra $(on top of the actual renewal) to get it back the way it was, when I call on the same day it expired! They just deleted everythig without acknowledging that they would if I didnt pay before the renewal dateThen I call and both the agent and supervisor called Alejandro starting arguing with me and talking over me, raising their voice talking about my responsabilities and a whole bunch or crap, I demand that call to be heard by the QA deparment specifically the one where the supervisor keeps talking over me, this is just the worts expeirence I have ever had with any companyOver this agent and supervisor I changed my providers I will not buy nothing else from them or even consider to do anything with them ever again
The selected term for domain name and term for hosting registration were set incorrectly (apparently defaulted to a higher number) on the order form during processingTHIS WAS NOT BY USER SELECTIONI wanted one year terms for all products on oder #***It defaulted after refreshing the page to years for domains and years for hostingI called after the order was placed and the rep said they can't change the order
godaddy updating their server to new server, and screwing up others businesshow come godaddy.com working and not working their hosting customer I have called time in last days and all they do is bouncing call around and kept making new promise to get rid of my call my website is down for over days and they are completely helpless they said they will email me back about update status in hrs , which they never didthey don't have any such thing to give call back to customerwhen I request supervisor , all I heard all the time is they were busy now and will call when they free and never received single call backworst hosting company with zero customer supportsound like they did something which they don't know what to do to fix their own issue
On May 15, I contacted GoDaddy customer service to renew a domain name that had expiredThey let me know it expired because I had an old email addressI paid the extra $fee to them to renew it after expiration because that was my fault for having an old email I no longer usedI had them also update the email for me
I have since then been getting communication from them on my new email account and never had any emails cause any concernToday I went on to use one of my domain names and to my surprise the domain name was no longer thereThey informed me that the domain name had expired and they send emails to my old email account that the renewal failedUnfortunately I did not get those emails as the email account was not workingFirst issues was I was told my email was updated for proper communicationSecond they have chosen to email me on this new email address and have been unwilling or unable to explain why they would choose to send those emails to my old accou
$249.99/yr
On sale - Save 16%
$299.99/yr when you renew
This is what written on Go daddy's ads ( https://ph.godaddy.com/web-security/website-security )
I when ahead and communicate with there chat support team and asked about the issue I had on our website and was suggested that the "express" was the ideal serviceNow I went ahead and asked about more of the details but the customer support where not able to give me concrete answers and also giving sarcastic comments to meI'll attached the transcriptI asked him why im being forced to get years for a lower price when they say it should be for yearly I was mentioning that the ads is misleading that even if its says "as low as" I cannot find even on the fine print that it says for yearsthen the question went on and I was stating to the customer service that if I can get the price for what it says and then he said that *** cannot because it was the promothen he follow up with some sarcastic comments which I do
I purchased the Godaddy Workspace Email for my businessIt came to my attention recently that I was not receiving certain emails from clients and business partnersI contacted Godaddy Support and they instructed me to delete the account and add it back once deletedI did this and soon found that I was still not receiving emailsI contacted Godaddy support again, this time the tech support agent sent me an email (which I received) and informed me that there was no problemI told him that my wife had sent me two emails that morning which I didn't receive, and I have screenshots from my business partners showing me emails that they had sent to my correct address, that I had again not receivedHe said there was nothing he could do and ended the conversationI migrated my emails to a new provider and called Godaddy back to cancel my productThey informed me that I had an automatic renewal and that I would not be refunded for the remaining months (Feb-Oct)They sold me a defective p
Sept I reported a problem with emails initiated with site registration bounceback (rejected/spam) issue with my GoDaddy hosted site[Incident ID: ***] I called again on Septasking them to send my Incident ID to a "Priority" status[Incident ID: ***] I called to follow up on Sept 27, Sept 29, and Oct STILL NOT FIXEDThey could not tell me when this would be resolvedThis problem was not allowing anyone new to register for classes or retrieve a forgotten passwordI could not stay with a host that could not fix this problem within a reasonable timeI called twice on Oct 17th & 19th to request a refundI was told there was nothing wrong with the hosting and I could not get my money back for the 4+ years remaining on the hosting planReally upsetting that a company that I pay to host a reliable and fully functioning website COULD NOT honor their end of a deal
On the website of Godaddy it states that an account can be closed by contacting customer serviceI contacted customer service and was told that the account can not be closed but only that is can be lockedThey are clearly lying either on their website or the representativeI requested to speak with a supervisor only to be denied
Paid for the domain "buy-service" and was told that $max offer was good weeks later, it was suggested to raise the bid a few hundred dollars to better my chances Never received any emails or phone calls over the day period My phone and email log show the numerous attempts at reaching the unstaffed "buy-service" department Only once did I receive a call and that was after repeatedly telling the main office that nobody works in the buy service dept
Lastly, I just spoke with the owner of the domain I have been supposedly bidding on, and he even said that he didn't receive anything close to what I told him and that I just got scammed This is not good business practice by any means and my payment should be refunded
I was a customer with godaddy for several yearsI purchased all of my domains through the website and hosted all of my websites on their serversI was in the hospital for a few months due to a health issuesDuring that time, I was also a victim of identity fraudSomeone got a hold of my debit cardsMy cards were cancelled but the autopay was not updated for several of my service providers including GodaddyWhen I was finally released from hospital, I was shocked when my websites were no longer liveI called Godaddy and they said my websites were deletedI asked to speak with a manager and they transferred me to Andrew G***He told me my websites could be recovered but I would be charged a $recovery feeI explained my situation but he was extremely nasty and condescending through the entire conversationRepeatedly saying it was fault and how didn't I have a backupHe was like why should I waive the recovery fee for youI told him I was a customer with godaddy at this point for at least years and spent 100's a dollars with them for hosting and etcI think asked could I speak with someone else, he told me that Joe Louison told him that he wasz more than qualified to handle a customer complaint and would not speak with himAndrew concluded the conversation by saying pay or I would lose my websitesOver the past few months I tried to speak with other people at godaddy but your customer service is completely nonexistentI dont understand how a company could treat a customer so bad especially when they have been a faithful customer for yearsI no longer will do any business with godaddyBeware when using this company!!!
I hosted *** with Godaddy.comWhen my hosting/domain name were up for expiration, I was contact and told that I needed to renewWithin days, I responded- however the customer service agent said that because the expiration was overdue, they would not allow me access to my content: historic family pictures and writings that I had put on my hosting accountWhen I asked that I be given temporary permission to my content to back it up, he refused and said that I had to pay a $"recovery" feeWhen I asked to talk to a supervisor, he refusedI explained that I was disappointed in the service and their lack of accommodation for my needs and that I had done business with the company for yearsI requested that they make an exception for me so that I could access my data, as I was not aware of their policy to hold the data hostageHe told me he would not do anything for me except pass my disappointment alongI made a copy of the chat with the agent