On April 23, GoDaddy took payment of $to build a websitePrior to paying, we asked Ana Rajao with GoDaddy to confirm they would be able to move our current blog to the new site and if they would be able to build a shop like they did on our former site they built months priorShe placed us on hold came back and stated she could
We spoke with Shayla, the web builder, and she said they couldn't custom code the shop, but when we explained we just wanted it like our other shop, she said they could
She also confirmed they would move our blogs
I provided the blogs in formats as they requested
months later, they refused to complete the work stating we were asking them to 'custom code' and 'work out of scope'
This is untrue and supported by numerous emails and recorded conversations that our company has
A representative named *** from headquarters set up a call and was extremely rude and admitted GoDaddy was breaching contract and would not fulfill the terms of
I created a website with this company over years ago and cancelled that website within the first yearThey have since charged me $in May and charged me $yesterdayI have not used their services in years and I CANCELLED my service back in They are refusing to refund my all of my money even when they know that I cancelled my service with them
I recently purchased three domains through GoDaddyUnlike with my two previous domains the GoDaddy rep did not set up (or offer or even mention) the private registration I had used before and all three were purchased publicly without my knowledge and all of my personal information (home address, phone number, email) went out to the registration database on the webSpam emails and phone calls immediately followedA follcall quickly set up the privacy and this new rep expressed some surprise that the privacy hadn't been offered at time of purchase Though the sites are now "private" the damage is already doneThe supervisor wasn't helpful in the slightest in attempting to resolve the breachA lot of infuriating, "I'm sympatheticthat must be frustrating So, did you have any more questions?" Here's something I don't understand: the reps have boilerplate they have to read to you for every credit card purchase; why don't they have language that they must read when they're about to do something that will expose your private information?
I purchased go daddy products a little over a year ago and used them on a website for my small businessI have decided to close the business and intended to let all relations with go daddy expire, because I don't need a website for a business that I will no longer operateI unchecked a box that would bill automatically for the next years servicesI received a credit card bill notification in my email in the beginning of November and thought nothing of itIt was due Dec 2nd and when I went to pay it a few days ago I discovered that I had been billed by go daddy for the next years servicesI called go daddy, who told me since it was outside of days (even though I had not used the product) I could not ask for my money backI do not want their product and do not intend on using itI apparently only unchecked the domain name box, so I have essentially purchased a website builder for a domain name that I no longer ownIt doesn't make any sense
Godaddy sent an auto renewal email telling me that it was going to be done on a certain date for domain hostingIn the email it said that the rate is a yearI expected the cost of the renewal to be plus tax if applicableThe next email was that the renewal was for years when I was only expecting a year renewalNo where in the renewal notice does it reflect what the actual renewal isThe email is purposely vagueGodaddy is refusing to change the renewal to yearThey said they can't change it till years from nowI since cancelled auto renewal and overpaid for a product that I did not know was going to auto renew for yearsI believe GoDaddy auto renews people for longer periods without telling themMy last auto renew was in 3/for year and previous to that was in when I started the service with GoDaddy
GoDaddy offers domain names but switches the price to after you enter all your information Support does nothing to honor their offer Bait and Switch Scam - don't use this company They are dishonest
Our company paid GoDaddy on 1/12/to create a website for usThe design process was very cumbersome and the customer service was not good from the startRequests that were made took several attempts to resolve and the process was very slow, it was quite frustrating but we were patientWe paid the initial fee to design the website on 1/12/The website did not get up and running until March Upon the one year renewal of website we had days to get the website renewedWe paid the renewal fee and were assured in two separate phone calls that the website would be up and running againThe second call that was made on 3/7/said it would be up in hours but it was notAnother phone call on 3/13/and we were told our website was gone foreverThe days had not passedThis is unacceptable and we either need a new website up and running IMMEDIATELY at ABSOLUTELY NO COST to us or we want ALL monies paid for the website design refunded to us right away
After being autorenewed for a service that I no longer use, I called multiple days and held an exorbitant amount of time requesting a refundThe people who I dealt with were decidedly unhelpful and wasted my timeI'd like this service cancelled once and for all and I want a refund of the products that I do not use
GoDaddy has been awful to work with and their customer service is very poor We paid Go Daddy $3,on 03/12/ to create a website and we need it as soon as possibleThey promised that they will take about days to create and an additional couple of days for correctionsSo total daysAll files were uploaded from our side on 3/13/On 4/12/ After almost days we spoke with the manager about the bad service so the manager promised that the next morning a designer will contact us to finish the projectNobody called us the next dayWe are tired of calling them almost every day to speed up their workWe will find another company who cares about customer satisfaction
March 7th I purchased a domain and a website builder package that included the ability to password protect pages within my website restricting elements within my website to privileged users/staff only The cost of this package was for a year contract including the domain
Today I logged in to start setting up my business website only to discover logging in today that they had updated the design software and in so doing removed the password secure functionality in the web design applicationI contacted support to address this issue and the general consensus while there are other packages that are in fact cheaper and and provide the features that had been part of the plan I had initially purchasedhowever the company representatives are not willing to provide me the service I paid for nor transition my account into one that provides the services I paid for
On January 26, I received a call from *** offering me their "Get Found" serviceI was told that by subscribing to that service I would increase traffic to my website and my website would come up one of the first ones when someone searches on googleThey offered me a year deal because they said it's the best value that they haveI assured that I can cancel the service at any time and that they would refund my money backI was told that I can try the service for several months, and if I don't like it, I can call and they would refund the moneyI think I called a few more times after thatOnce after they listed my site on yelp after I was assured that it was not going to happen and I also spoke to them another time when I was unhappy about their serviceI was told that it takes time for everything to start working and I was asked by godaddy's staff to wait a few months longer before cancellingWell, I waited and after deciding that this service has not produced a si
Dedicated IPsI have been getting charged for Dedicated Ips , but there is NO clear way to see what I have and what they are applied to
Since GDs accounting for Dedicated IPs is horrific and an investigation should be startedThis could be a SCAM!
Go Daddy automatically requires domain names to auto-renewThe website makes it impossible to remove your credit card information from the site, even if you have cancelled the serviceWhen you try to select "delete payment method" the system claims that the payment method is still associated with a domain that is auto-renewing, even if you have cancelled auto renewIt will only allow you to replace with another payment method, not erase your credit card informationWhen I requested a refund, I was told that I had to respond within daysI had complained within business days, but apparently Go Daddy counts weekends as days
Your customer service is extremely subparYou have hidden fees and less than horse after sending me an email that states "You are at risk of losing the service(s) or product(s) listed below." its gone and costs an additional $on top of the fee to get it backYou customer service rep Kevin does nothing but argue and your "manager" Kell laughsI will be looking elsewhere and tell other people to do that as wellNo one deserves to be treated that way
More than six months ago, I noticed Workspace and its corresponding iOS app were getting wonky and insufficiently functioning as a basic email systemI called customer service, and by a very rude and dismissive man was told (paraphrasing) "it's free so either deal with it or buy something else." I asked to speak with a manager as he would not answer direct and specific questionsThe manager, a woman, informed me that I can actually stay with Workspace, took a detailed list of issues, and assured me she'll call back with a tech update
Of course that didn't happen so this process, almost exactly, was repeated four more times
Cut to last week when I tried again, and was told by another dismissive male rep to deal with it or switch to I asked to have a manager call meNever happenedBut magically overnight, I started getting noticed that Workspace was being phased out and Outlook is the recommended substituteWHAT?
And perfectly, that substitute is not available for
I made a purchase with Godaddy on June 30th that was to renew my vps server as well as to upgrade to 3gb serverAt checkout it stated that I owed $for month for the renewal and upgrade of my serverI receive the receipt of the transaction which also stated that the term paid for was month and that it was for the 3GB server for month term (I have saved copy of email receipt)In my GoDaddy server dashboard it stated that my server was to still expire on July 14th even though I just purchased the renewal/upgradeContacted Godaddy asking why and now they are stating I owe $because I only paid for a partial month and yet the checkout and receipt stated I paid for a month term! I have been a GoDaddy customer for over years (#***) and have spent thousands of dollars with this company and to be treated like I was on the phone by their staff is terrible
GoDaddy has locked my ability to transfer my domains from GoDaddy I did not oto lock my domains for days (why would I do that if I was transferring them away from GoDaddy) nor was “the registrant or “owner” of the name of the domain” updated or changed
In March of I upgrade my website to use wordpressAt the time of the purchase I was informed by the customer service rep that I would get a full refund of remaining funds from my previous purchase In April I updated my website and informed Go Daddy requesting my refund
I was told that I would not get a refund due to exceeding my window At no time during my upgrade purchase was I informed that I was in a window
Just a word of warning so others don't make the same mistake as meDon't use GoDaddy for anythingI used them years ago and had no problems, but when I set up my website again last year I immediately started getting hounded with phone calls about small business loansI asked the rep about it and he said it's for ICANN and they have to put the info on there, but for a small fee they could hide itHow nice of themThen they sent me email after email saying my service wouldn't auto renew because my card was expired so I thought I was done with themThen I got an email saying that they did auto renew somehowI just got done cancelling the services with them and they didn't give me all of my refund backThey said they couldn't refund the tax because of the laws in my stateFunny that has never happened to me before in this state
My Experience with godaddy , let say never again I will do business with them , I have been suspended with no notice no phone call's & no e-mail to advise menow when my client want to contact me with my website there is no more website, this look bad for us , when we trust hosting name GODADDYDO NOT GET HOSTING WITH GODADDY
On April 23, GoDaddy took payment of $to build a websitePrior to paying, we asked Ana Rajao with GoDaddy to confirm they would be able to move our current blog to the new site and if they would be able to build a shop like they did on our former site they built months priorShe placed us on hold came back and stated she could
We spoke with Shayla, the web builder, and she said they couldn't custom code the shop, but when we explained we just wanted it like our other shop, she said they could
She also confirmed they would move our blogs
I provided the blogs in formats as they requested
months later, they refused to complete the work stating we were asking them to 'custom code' and 'work out of scope'
This is untrue and supported by numerous emails and recorded conversations that our company has
A representative named *** from headquarters set up a call and was extremely rude and admitted GoDaddy was breaching contract and would not fulfill the terms of
I created a website with this company over years ago and cancelled that website within the first yearThey have since charged me $in May and charged me $yesterdayI have not used their services in years and I CANCELLED my service back in They are refusing to refund my all of my money even when they know that I cancelled my service with them
I recently purchased three domains through GoDaddyUnlike with my two previous domains the GoDaddy rep did not set up (or offer or even mention) the private registration I had used before and all three were purchased publicly without my knowledge and all of my personal information (home address, phone number, email) went out to the registration database on the webSpam emails and phone calls immediately followedA follcall quickly set up the privacy and this new rep expressed some surprise that the privacy hadn't been offered at time of purchase Though the sites are now "private" the damage is already doneThe supervisor wasn't helpful in the slightest in attempting to resolve the breachA lot of infuriating, "I'm sympatheticthat must be frustrating So, did you have any more questions?" Here's something I don't understand: the reps have boilerplate they have to read to you for every credit card purchase; why don't they have language that they must read when they're about to do something that will expose your private information?
I purchased go daddy products a little over a year ago and used them on a website for my small businessI have decided to close the business and intended to let all relations with go daddy expire, because I don't need a website for a business that I will no longer operateI unchecked a box that would bill automatically for the next years servicesI received a credit card bill notification in my email in the beginning of November and thought nothing of itIt was due Dec 2nd and when I went to pay it a few days ago I discovered that I had been billed by go daddy for the next years servicesI called go daddy, who told me since it was outside of days (even though I had not used the product) I could not ask for my money backI do not want their product and do not intend on using itI apparently only unchecked the domain name box, so I have essentially purchased a website builder for a domain name that I no longer ownIt doesn't make any sense
Godaddy sent an auto renewal email telling me that it was going to be done on a certain date for domain hostingIn the email it said that the rate is a yearI expected the cost of the renewal to be plus tax if applicableThe next email was that the renewal was for years when I was only expecting a year renewalNo where in the renewal notice does it reflect what the actual renewal isThe email is purposely vagueGodaddy is refusing to change the renewal to yearThey said they can't change it till years from nowI since cancelled auto renewal and overpaid for a product that I did not know was going to auto renew for yearsI believe GoDaddy auto renews people for longer periods without telling themMy last auto renew was in 3/for year and previous to that was in when I started the service with GoDaddy
GoDaddy offers domain names but switches the price to after you enter all your information Support does nothing to honor their offer Bait and Switch Scam - don't use this company They are dishonest
Our company paid GoDaddy on 1/12/to create a website for usThe design process was very cumbersome and the customer service was not good from the startRequests that were made took several attempts to resolve and the process was very slow, it was quite frustrating but we were patientWe paid the initial fee to design the website on 1/12/The website did not get up and running until March Upon the one year renewal of website we had days to get the website renewedWe paid the renewal fee and were assured in two separate phone calls that the website would be up and running againThe second call that was made on 3/7/said it would be up in hours but it was notAnother phone call on 3/13/and we were told our website was gone foreverThe days had not passedThis is unacceptable and we either need a new website up and running IMMEDIATELY at ABSOLUTELY NO COST to us or we want ALL monies paid for the website design refunded to us right away
After being autorenewed for a service that I no longer use, I called multiple days and held an exorbitant amount of time requesting a refundThe people who I dealt with were decidedly unhelpful and wasted my timeI'd like this service cancelled once and for all and I want a refund of the products that I do not use
GoDaddy has been awful to work with and their customer service is very poor We paid Go Daddy $3,on 03/12/ to create a website and we need it as soon as possibleThey promised that they will take about days to create and an additional couple of days for correctionsSo total daysAll files were uploaded from our side on 3/13/On 4/12/ After almost days we spoke with the manager about the bad service so the manager promised that the next morning a designer will contact us to finish the projectNobody called us the next dayWe are tired of calling them almost every day to speed up their workWe will find another company who cares about customer satisfaction
March 7th I purchased a domain and a website builder package that included the ability to password protect pages within my website restricting elements within my website to privileged users/staff only The cost of this package was for a year contract including the domain
Today I logged in to start setting up my business website only to discover logging in today that they had updated the design software and in so doing removed the password secure functionality in the web design applicationI contacted support to address this issue and the general consensus while there are other packages that are in fact cheaper and and provide the features that had been part of the plan I had initially purchasedhowever the company representatives are not willing to provide me the service I paid for nor transition my account into one that provides the services I paid for
On January 26, I received a call from *** offering me their "Get Found" serviceI was told that by subscribing to that service I would increase traffic to my website and my website would come up one of the first ones when someone searches on googleThey offered me a year deal because they said it's the best value that they haveI assured that I can cancel the service at any time and that they would refund my money backI was told that I can try the service for several months, and if I don't like it, I can call and they would refund the moneyI think I called a few more times after thatOnce after they listed my site on yelp after I was assured that it was not going to happen and I also spoke to them another time when I was unhappy about their serviceI was told that it takes time for everything to start working and I was asked by godaddy's staff to wait a few months longer before cancellingWell, I waited and after deciding that this service has not produced a si
Dedicated IPsI have been getting charged for Dedicated Ips , but there is NO clear way to see what I have and what they are applied to
Since GDs accounting for Dedicated IPs is horrific and an investigation should be startedThis could be a SCAM!
Go Daddy automatically requires domain names to auto-renewThe website makes it impossible to remove your credit card information from the site, even if you have cancelled the serviceWhen you try to select "delete payment method" the system claims that the payment method is still associated with a domain that is auto-renewing, even if you have cancelled auto renewIt will only allow you to replace with another payment method, not erase your credit card informationWhen I requested a refund, I was told that I had to respond within daysI had complained within business days, but apparently Go Daddy counts weekends as days
Your customer service is extremely subparYou have hidden fees and less than horse after sending me an email that states "You are at risk of losing the service(s) or product(s) listed below." its gone and costs an additional $on top of the fee to get it backYou customer service rep Kevin does nothing but argue and your "manager" Kell laughsI will be looking elsewhere and tell other people to do that as wellNo one deserves to be treated that way
More than six months ago, I noticed Workspace and its corresponding iOS app were getting wonky and insufficiently functioning as a basic email systemI called customer service, and by a very rude and dismissive man was told (paraphrasing) "it's free so either deal with it or buy something else." I asked to speak with a manager as he would not answer direct and specific questionsThe manager, a woman, informed me that I can actually stay with Workspace, took a detailed list of issues, and assured me she'll call back with a tech update
Of course that didn't happen so this process, almost exactly, was repeated four more times
Cut to last week when I tried again, and was told by another dismissive male rep to deal with it or switch to I asked to have a manager call meNever happenedBut magically overnight, I started getting noticed that Workspace was being phased out and Outlook is the recommended substituteWHAT?
And perfectly, that substitute is not available for
I made a purchase with Godaddy on June 30th that was to renew my vps server as well as to upgrade to 3gb serverAt checkout it stated that I owed $for month for the renewal and upgrade of my serverI receive the receipt of the transaction which also stated that the term paid for was month and that it was for the 3GB server for month term (I have saved copy of email receipt)In my GoDaddy server dashboard it stated that my server was to still expire on July 14th even though I just purchased the renewal/upgradeContacted Godaddy asking why and now they are stating I owe $because I only paid for a partial month and yet the checkout and receipt stated I paid for a month term! I have been a GoDaddy customer for over years (#***) and have spent thousands of dollars with this company and to be treated like I was on the phone by their staff is terrible
GoDaddy has locked my ability to transfer my domains from GoDaddy I did not oto lock my domains for days (why would I do that if I was transferring them away from GoDaddy) nor was “the registrant or “owner” of the name of the domain” updated or changed
In March of I upgrade my website to use wordpressAt the time of the purchase I was informed by the customer service rep that I would get a full refund of remaining funds from my previous purchase In April I updated my website and informed Go Daddy requesting my refund
I was told that I would not get a refund due to exceeding my window At no time during my upgrade purchase was I informed that I was in a window
Just a word of warning so others don't make the same mistake as meDon't use GoDaddy for anythingI used them years ago and had no problems, but when I set up my website again last year I immediately started getting hounded with phone calls about small business loansI asked the rep about it and he said it's for ICANN and they have to put the info on there, but for a small fee they could hide itHow nice of themThen they sent me email after email saying my service wouldn't auto renew because my card was expired so I thought I was done with themThen I got an email saying that they did auto renew somehowI just got done cancelling the services with them and they didn't give me all of my refund backThey said they couldn't refund the tax because of the laws in my stateFunny that has never happened to me before in this state
My Experience with godaddy , let say never again I will do business with them , I have been suspended with no notice no phone call's & no e-mail to advise menow when my client want to contact me with my website there is no more website, this look bad for us , when we trust hosting name GODADDYDO NOT GET HOSTING WITH GODADDY