Go-Daddy has been hosting my web site since February When renewal came up in February I had the option of the Business Web Site Builder or the Standard Web Site Builder I elected go with the Standard Web Site Builder Here it is months later, I get a call from Go-Daddy telling me my web site has been down for monthsThey proceed to allow as how the deleted my web site and they only keep copies for days So, all of the the work I spent developing my web site is gone
Set up a free website with them back in 2011, this website was taken down several years ago8/years later one of my credit cards has a charge on it from godaddy.com? Contacted gdaddy they claim the charge was for a automatic renewal of a web domain name? I don't have a web site with them why do I need a web domain name with them? I asked how they got my credit card info....they said it's a card I put on fileI explained the card they charged was just over a year old, how could I have put it on file over years go? She said when your other card expired your bank must have given us that card infoNo way! They must of hacked into my accountInvestigation on goingCheck the internet on complaints people are making about fraudulent charges from DNH*GODADDY.COM on their credit cards
I purchased a domain auction account with GoDaddy however it is apparently unfit for purpose, as I have repeatedly attempted to list domains with it only for them to be marked as "pending" and then disappear without any kind of notification or error message
Further, I have been unable to seek support for this as GoDaddy has apparently destroyed their support service, grinding it down to nothing but a phone-line that I cannot call without incurring chargesThis makes this likewise unfit for purpose, forcing me to seek a refund via the Revdex.com complaints process; as a support service that can potentially cost more than the product I am seeking support for is incredibly hostile towards customers!
I would like to request a refund of this apparently non-functional auctions account
I think they suckI had Domains that I was putting up for saleThen I bought another domain for a price of $and placed it for sale tooLater my account was removed and I was over charged with an amount of $12.00+ which overdrew my bank accountLets face it, it is fraud
I have had a shopping web site with GoDaddy for many years that stopped performing correctly due to not be TLScompliantGoDaddy told me I needed to switch to a Plesk platform and that would solve my problemIt did not solve my problem and I dealt with them over it for about weeksI finally gave up and put up with it not performing a proper handshake over TLS
Six months ago PayPal notified its shopping cart business customers they had to meet certain compliance standards and they told me I was not compliantI contacted GoDaddy serveral times over the past months and they guaranteed me their server was compliant and that it was a generic warning from PayPal
PayPal's new standards went into effect last week and immediately my site could not process payments with PayPalI contacted GoDaddy, they said it wasn't their problem, it was my codingI communicated with several shopping cart sites who used GoDaddy and they said they had the same problem, moved to a differe
I recently had a break in & lost 100% of my home based jewelry businessTherefore, I no longer need this email or search engine optimization or URL domain namesince I no longer have anything to sellI originally purchased a year subscription for these servicesHowever, when I called to cancel & get a refund for the unused portion of this subscription, I was told that they do not do refundsI only used mosof the year subscriptionI have a police report number, the detective's name & the insurance claim & inventory of loss to prove the total loss of my business, displays, & inventoryIt's bad enough that I should lose my business that took over years to build, but now this! It's very poor customer service! I should be refunded at least 1/of the cost of this since I can't use these products anymore since I have nothing left to sell! Please help me
I happened to go to my website, only to notice it was no longer up and running I called to see what may have happened and I was told that I'd purchased a new plan, which required for me to rebuild my entire website I was completely taken by surprise, because I didn't want to have to nor do I have the time to build a new site Then, I was told in order to get my original website restored, I'd have to pay another $in addition to what I'd already paid I flat out refused, since this was not my fault, and I'd already spent almost $ Finally, as a "courtesy" to me, they're allowing me to restore my website (which I'd already spent $to have continue seamlessly), and will give me a $credit They will only restore my website for one year, at the supposed yearly renewal price of $ I'd paid $for the website builder (not including the domain names, which, coincidentally cost me an additional $35.34, not including taxes) back in October for two years
I wanted go daddy to host my website, but after all of the confusion on how to transfer my domain, I cancelled the hosting and was refunded my moneyA week later go daddy decides to go back into my bank account for a retry payment, I called them and spoke with a representative named Steven and I informed him on what happened and he said go daddy did not go into your account because you do not have any business with us anymore since you cancelled your service, and I explained to him that they still went in my account, he said to me the bank must have went in your accountSo I called my bank and they told me that go daddy is the merchant who has access to your checking account to do a retry, and they were responsible for this transactionIts so disturbing how these people can lie to customers and take their money without authorization
Customer id #:***
My all websites are down without any change done by meThis happened earlier alsoI have contacted Godaddy support they agreed that it is permission issue & they told they are running permission fix but issue is pending for more than hoursThey do not give tracking ticket id so we can carry forward the issue till it is sorted
Friday, May 11, 2018, GoDaddy automatically renewed my domain, directhitonline.com, charging me $for identification protection, which I did not request or want I called GoDaddy, spoke with *** the supervisor who said he would remove the protection feature but threatened if he had to refund the protection fee, they would take my domain from meI told them not to take my domain, I would pay for the renewalFinally he said he would let my domain in my name
Today, I find out *** took my domain name which has been mine business domain for years
Over a year ago, I was contacted by GoDaddy about the ability to participate in an auction service to obtain certain URL's, as there was one in particular that was going up for auction So I paid my $for the Auctions access I was not told that this access would be setup on an auto-renewal basis I consequently was able to purchase the domain name through their auction that I wanted Fast forward to nearly a year later and I was sent an email saying that they were trying to renew my $purchase I tried replying to the email to say that I didn't wish them to do this, yet they did it anyway I've been enrolled in many auto-renewal programs throughout my life, even though I'm not fond of them So I contacted GoDaddy to ask for a refund of this $charge I was told by their customer service rep and a Manager that they simply couldn't or wouldn't refund this $charge I threatened to pull my other services and they just said that if I needed to do this, that was fine I do not appreciate these tactics and feel that they are underhanded, and when my domain hosting comes to a conclusion, I will be looking for another company to do business with, as I do not appreciate these kinds of tactics Very poor customer service and it's amazing that they would risk a bad review and losing a larger level of business over $
I have been getting billed for an email address service with GoDaddy.com that I have not used since June 27, I did not authorize the auto bill for $and when I complained to GoDaddy.com about this issue they couldn't back track the auto bill back to July for the full amountInstead they have refunded only $I have been a loyal customer since and was ashamed they couldn't help me solve this issue
Our small nonprofit paid godaddy.com to host our websiteWhen I spoke with the man in sales, he assured me that if there were any issues with migration, that they would resolve themHe told me that I would be able to cancel and receive a full refund within daysThere were several problems with the migration process and I spoke with several different customer service peopleOne of the men with whom I spoke flat out refused to help meI asked him if I could speak with the person who had sold me the service originally because he had been more willing to help and his tech skills were higher than this person'sHe assured me that he would have that person call me backI never received that callAt that point in time, I was well within not only business days, but also within calendar days
After trying many fixes on our end, it occurred to me that what he should have done was to do another migration from our current website After Christmas and New Years fell within that
I signed up with godaddy months ago and from day to get them to correct the problems I was having with the lack of picture detail I needed at my online store
For months, they kept me trying different things ,some at more cost to me none of which worked
I signed up for a yr commitment and finally, after getting tired of the run around, cancilled allWhen I called for a partial refund, they said "oh,it is outside of our day window,sorry we do not give refunds after that
They strung me along long enough to keep me from any kind of refundBad bussineess practice at least
I want the remaining portion of my money refunded due to thier practicesNo one mentioned a day refund policy Someone should have instead of dragging it out when they knew full well that it would never work the way I needed it toWhy did they not just say so up front? One reason, to get me to be hopeful it would work and keep all of my money
I had websites hostedI had just finished putting dating scripts on and needed to move a file from my user folder to my root folderThis is simple, right? Wrong! I had noticed, I could never ssh into my root folder to admin from inside of this folderLong story short, I had given my password to the hosting tech support people since I didn't want it to be changed and knew they could always access the server at any time anywayApparently sometime later in the evening, I could not even access the user folder I had been working inAfter speaking with support, they told me I had been hacked and removed from the admin on the serverThen they suggested if they fix my issue, it would cost me $to do soThey went on and told me to backup my sites and destroy & rebuild my VPS and use the snapshot I had from three weeks backAfter trying to back up my websites and not having access to any cpanels, I then tried to restore after destroying and was amazed to find outThe backup
I recently had a break in & lost 100% of my home based jewelry businessTherefore, I no longer need this email or search engine optimization or URL domain namesince I no longer have anything to sellI originally purchased a year subscription for these servicesHowever, when I called to cancel & get a refund for the unused portion of this subscription, I was told that they do not do refundsI only used mosof the year subscriptionI have a police report number, the detective's name & the insurance claim & inventory of loss to prove the total loss of my business, displays, & inventoryIt's bad enough that I should lose my business that took over years to build, but now this! It's very poor customer service! I should be refunded at least 1/of the cost of this since I can't use these products anymore since I have nothing left to sell! Please help me
Fake information given over the chat that my domain name will be renewed with coupon *** for only 0.99$USD once I transfer it from the old Godaddy a/c to the current godaddy accountNow the Twitter handle is also harassing meIt looks like that they are waiting for April and deliberately wasting my time so that once the domain is expired they have one more reason to harass meIts been 3-days tweeter handle could not do anything just saying we are reading the chat where fake information was given that my domain will be renewed with the coupon
I had a coupon that was to be used on one a/c only one timeI have a domain to be renewed so I contacted Godaddy customer care where they approved that If I transfer this domain from my Old Godaddy to the New Godaddy a/c I can renew that domain with the coupon and the new renewal will cost me only 0.99$USDHere is the Chat proof where your chat team officially provided me this information ? ***
December 11, my domain web site was shut down by Go Daddy because I cancelled payment on my American Express CC which was used without my consent thru Pay Pal, when paying for my charges I told the sales repto use Pay Pal and later I saw charges on Pay Pal and American Express, I then called back to Go Daddy and was told that they did not bill American Express but the billing was thru Pay Pal, then called Pay Pal and they said that they do not bill American Express so I filed a fraud case with American Express and they removed the charges which then lead to my cancellation of my web account
I have sinced learned that Pay Pal credit is not available thru Go Daddy and that they use your attached Credit Card even thou you are unaware of the charges
Then to reinstate my account which I did thru Go Daddy and usuing my American Express I was told I would have to pay a $in reinstatement fee in order to activate my account and to get back online
I am now waiting to see if the original Pay Pal charges now disappear or stay on as paid charges to Go Daddy
Very sad they have to charge and not own up to their mistake and then blame me as if I am the FA!
Very sad customer service with Go Daddy the custermer is never right!
Go-Daddy has been hosting my web site since February When renewal came up in February I had the option of the Business Web Site Builder or the Standard Web Site Builder I elected go with the Standard Web Site Builder Here it is months later, I get a call from Go-Daddy telling me my web site has been down for monthsThey proceed to allow as how the deleted my web site and they only keep copies for days So, all of the the work I spent developing my web site is gone
Set up a free website with them back in 2011, this website was taken down several years ago8/years later one of my credit cards has a charge on it from godaddy.com? Contacted gdaddy they claim the charge was for a automatic renewal of a web domain name? I don't have a web site with them why do I need a web domain name with them? I asked how they got my credit card info....they said it's a card I put on fileI explained the card they charged was just over a year old, how could I have put it on file over years go? She said when your other card expired your bank must have given us that card infoNo way! They must of hacked into my accountInvestigation on goingCheck the internet on complaints people are making about fraudulent charges from DNH*GODADDY.COM on their credit cards
I purchased a domain auction account with GoDaddy however it is apparently unfit for purpose, as I have repeatedly attempted to list domains with it only for them to be marked as "pending" and then disappear without any kind of notification or error message
Further, I have been unable to seek support for this as GoDaddy has apparently destroyed their support service, grinding it down to nothing but a phone-line that I cannot call without incurring chargesThis makes this likewise unfit for purpose, forcing me to seek a refund via the Revdex.com complaints process; as a support service that can potentially cost more than the product I am seeking support for is incredibly hostile towards customers!
I would like to request a refund of this apparently non-functional auctions account
I think they suckI had Domains that I was putting up for saleThen I bought another domain for a price of $and placed it for sale tooLater my account was removed and I was over charged with an amount of $12.00+ which overdrew my bank accountLets face it, it is fraud
I have had a shopping web site with GoDaddy for many years that stopped performing correctly due to not be TLScompliantGoDaddy told me I needed to switch to a Plesk platform and that would solve my problemIt did not solve my problem and I dealt with them over it for about weeksI finally gave up and put up with it not performing a proper handshake over TLS
Six months ago PayPal notified its shopping cart business customers they had to meet certain compliance standards and they told me I was not compliantI contacted GoDaddy serveral times over the past months and they guaranteed me their server was compliant and that it was a generic warning from PayPal
PayPal's new standards went into effect last week and immediately my site could not process payments with PayPalI contacted GoDaddy, they said it wasn't their problem, it was my codingI communicated with several shopping cart sites who used GoDaddy and they said they had the same problem, moved to a differe
I recently had a break in & lost 100% of my home based jewelry businessTherefore, I no longer need this email or search engine optimization or URL domain namesince I no longer have anything to sellI originally purchased a year subscription for these servicesHowever, when I called to cancel & get a refund for the unused portion of this subscription, I was told that they do not do refundsI only used mosof the year subscriptionI have a police report number, the detective's name & the insurance claim & inventory of loss to prove the total loss of my business, displays, & inventoryIt's bad enough that I should lose my business that took over years to build, but now this! It's very poor customer service! I should be refunded at least 1/of the cost of this since I can't use these products anymore since I have nothing left to sell! Please help me
I happened to go to my website, only to notice it was no longer up and running I called to see what may have happened and I was told that I'd purchased a new plan, which required for me to rebuild my entire website I was completely taken by surprise, because I didn't want to have to nor do I have the time to build a new site Then, I was told in order to get my original website restored, I'd have to pay another $in addition to what I'd already paid I flat out refused, since this was not my fault, and I'd already spent almost $ Finally, as a "courtesy" to me, they're allowing me to restore my website (which I'd already spent $to have continue seamlessly), and will give me a $credit They will only restore my website for one year, at the supposed yearly renewal price of $ I'd paid $for the website builder (not including the domain names, which, coincidentally cost me an additional $35.34, not including taxes) back in October for two years
I wanted go daddy to host my website, but after all of the confusion on how to transfer my domain, I cancelled the hosting and was refunded my moneyA week later go daddy decides to go back into my bank account for a retry payment, I called them and spoke with a representative named Steven and I informed him on what happened and he said go daddy did not go into your account because you do not have any business with us anymore since you cancelled your service, and I explained to him that they still went in my account, he said to me the bank must have went in your accountSo I called my bank and they told me that go daddy is the merchant who has access to your checking account to do a retry, and they were responsible for this transactionIts so disturbing how these people can lie to customers and take their money without authorization
Customer id #:***
My all websites are down without any change done by meThis happened earlier alsoI have contacted Godaddy support they agreed that it is permission issue & they told they are running permission fix but issue is pending for more than hoursThey do not give tracking ticket id so we can carry forward the issue till it is sorted
Friday, May 11, 2018, GoDaddy automatically renewed my domain, directhitonline.com, charging me $for identification protection, which I did not request or want I called GoDaddy, spoke with *** the supervisor who said he would remove the protection feature but threatened if he had to refund the protection fee, they would take my domain from meI told them not to take my domain, I would pay for the renewalFinally he said he would let my domain in my name
Today, I find out *** took my domain name which has been mine business domain for years
Over a year ago, I was contacted by GoDaddy about the ability to participate in an auction service to obtain certain URL's, as there was one in particular that was going up for auction So I paid my $for the Auctions access I was not told that this access would be setup on an auto-renewal basis I consequently was able to purchase the domain name through their auction that I wanted Fast forward to nearly a year later and I was sent an email saying that they were trying to renew my $purchase I tried replying to the email to say that I didn't wish them to do this, yet they did it anyway I've been enrolled in many auto-renewal programs throughout my life, even though I'm not fond of them So I contacted GoDaddy to ask for a refund of this $charge I was told by their customer service rep and a Manager that they simply couldn't or wouldn't refund this $charge I threatened to pull my other services and they just said that if I needed to do this, that was fine I do not appreciate these tactics and feel that they are underhanded, and when my domain hosting comes to a conclusion, I will be looking for another company to do business with, as I do not appreciate these kinds of tactics Very poor customer service and it's amazing that they would risk a bad review and losing a larger level of business over $
I have been getting billed for an email address service with GoDaddy.com that I have not used since June 27, I did not authorize the auto bill for $and when I complained to GoDaddy.com about this issue they couldn't back track the auto bill back to July for the full amountInstead they have refunded only $I have been a loyal customer since and was ashamed they couldn't help me solve this issue
Our small nonprofit paid godaddy.com to host our websiteWhen I spoke with the man in sales, he assured me that if there were any issues with migration, that they would resolve themHe told me that I would be able to cancel and receive a full refund within daysThere were several problems with the migration process and I spoke with several different customer service peopleOne of the men with whom I spoke flat out refused to help meI asked him if I could speak with the person who had sold me the service originally because he had been more willing to help and his tech skills were higher than this person'sHe assured me that he would have that person call me backI never received that callAt that point in time, I was well within not only business days, but also within calendar days
After trying many fixes on our end, it occurred to me that what he should have done was to do another migration from our current website After Christmas and New Years fell within that
I signed up with godaddy months ago and from day to get them to correct the problems I was having with the lack of picture detail I needed at my online store
For months, they kept me trying different things ,some at more cost to me none of which worked
I signed up for a yr commitment and finally, after getting tired of the run around, cancilled allWhen I called for a partial refund, they said "oh,it is outside of our day window,sorry we do not give refunds after that
They strung me along long enough to keep me from any kind of refundBad bussineess practice at least
I want the remaining portion of my money refunded due to thier practicesNo one mentioned a day refund policy Someone should have instead of dragging it out when they knew full well that it would never work the way I needed it toWhy did they not just say so up front? One reason, to get me to be hopeful it would work and keep all of my money
We order the website products design behalf of our business, they didn't have any response for over days
I had websites hostedI had just finished putting dating scripts on and needed to move a file from my user folder to my root folderThis is simple, right? Wrong! I had noticed, I could never ssh into my root folder to admin from inside of this folderLong story short, I had given my password to the hosting tech support people since I didn't want it to be changed and knew they could always access the server at any time anywayApparently sometime later in the evening, I could not even access the user folder I had been working inAfter speaking with support, they told me I had been hacked and removed from the admin on the serverThen they suggested if they fix my issue, it would cost me $to do soThey went on and told me to backup my sites and destroy & rebuild my VPS and use the snapshot I had from three weeks backAfter trying to back up my websites and not having access to any cpanels, I then tried to restore after destroying and was amazed to find outThe backup
I took the domain for three months last yearI was charged a fee of 13.17$ though I have closed the accountPlease refund my amount deducted
I recently had a break in & lost 100% of my home based jewelry businessTherefore, I no longer need this email or search engine optimization or URL domain namesince I no longer have anything to sellI originally purchased a year subscription for these servicesHowever, when I called to cancel & get a refund for the unused portion of this subscription, I was told that they do not do refundsI only used mosof the year subscriptionI have a police report number, the detective's name & the insurance claim & inventory of loss to prove the total loss of my business, displays, & inventoryIt's bad enough that I should lose my business that took over years to build, but now this! It's very poor customer service! I should be refunded at least 1/of the cost of this since I can't use these products anymore since I have nothing left to sell! Please help me
Fake information given over the chat that my domain name will be renewed with coupon *** for only 0.99$USD once I transfer it from the old Godaddy a/c to the current godaddy accountNow the Twitter handle is also harassing meIt looks like that they are waiting for April and deliberately wasting my time so that once the domain is expired they have one more reason to harass meIts been 3-days tweeter handle could not do anything just saying we are reading the chat where fake information was given that my domain will be renewed with the coupon
I had a coupon that was to be used on one a/c only one timeI have a domain to be renewed so I contacted Godaddy customer care where they approved that If I transfer this domain from my Old Godaddy to the New Godaddy a/c I can renew that domain with the coupon and the new renewal will cost me only 0.99$USDHere is the Chat proof where your chat team officially provided me this information ? ***
December 11, my domain web site was shut down by Go Daddy because I cancelled payment on my American Express CC which was used without my consent thru Pay Pal, when paying for my charges I told the sales repto use Pay Pal and later I saw charges on Pay Pal and American Express, I then called back to Go Daddy and was told that they did not bill American Express but the billing was thru Pay Pal, then called Pay Pal and they said that they do not bill American Express so I filed a fraud case with American Express and they removed the charges which then lead to my cancellation of my web account
I have sinced learned that Pay Pal credit is not available thru Go Daddy and that they use your attached Credit Card even thou you are unaware of the charges
Then to reinstate my account which I did thru Go Daddy and usuing my American Express I was told I would have to pay a $in reinstatement fee in order to activate my account and to get back online
I am now waiting to see if the original Pay Pal charges now disappear or stay on as paid charges to Go Daddy
Very sad they have to charge and not own up to their mistake and then blame me as if I am the FA!
Very sad customer service with Go Daddy the custermer is never right!