A GoDaddy customer service rep called us to offer to renew our services for our commercial website The agent was extremely aggressive about asking for our sales numbers, how much our wholesale cost on products is, asking for our percent markup etc The agent also discussed other peoples businesses with us We found this to be an extremely unprofessional conversion as none of these questions were relevant to the conversation or the products offeredWe certainly may be incorrect in our assumption but it seemed very much like the agent was trying to extract private and sensitive information for his own, or a friends personal gain
We will no longer host through GoDaddy after speaking with this agent
We have been a client of Media Temple for roughly yearsIn January they moved our website to a new server and did not give us timely noticeWhen they moved our website they lost critical files and data causing our website to go downThey also lost all of the security setting, rules and configuration files exposing our information to hackers, they have been unable to and unwilling to fix the problem they causedIn a attempt to restore the site and data to a date and time the site was not affected by the move we requested the back up copy we have been paying Media Temple for every month be used to restore the siteDuring this process we discovered that Media Temple has been charging us for this service for many years but not providing this service Their actions have cause great harm In a nutshell they charged us for back up services and did not provide the serviceThey have been charging us for hosting our website since they moved it to a different server but they have
Godaddy stole my domain
I got an email stating my domain 33fit.com was renewed for years and charged
So I called Go-daddy and informed them I did not make this transaction
They said the only way to refund was to cancel the domain, which I did not want to do, I only had the domain for months
I don't know how to resolve this dispute
I wish to keep ownership of my domain
Any help you could provide with this matter would be appreciated
Godaddy stole my domain
In July I hired GoDaddy to design a website for my non-profit businessWith the domain and website hosting, design and email accounts the total bill came to $It took the design team over weeks to design a website for us to reviewAfter reviewing our new site which I was expecting a glamorous site I was really disappointedit looked like a year old designed itWe made several changes only to review it a second time with little or no changes doneThey said they could go back and revise it if I wanted to pay another $plus dollarsI canceled my Word Press $179.88, WordPress Design Set up fee $less 30% and my Get Found account$Total refund should have been $on July they said it would take 3-daysOn AugI followed up on my refund to see why it had not been credited backThey GoDaddy finally credited by credit card $Leaving a balance of $
GoDaddy is suppressing emails that are homes for our puppies, by not updating incoming email as they are sent to our account We received notice today of an email that was sent Saturday for a thousand dollar puppy, which the family regrettably stated 'they already found another puppy.'
I been getting charged every year transactions from godaddy.com
POS DEBIT DNH*GODADDY.COM *** AZ Link to more information in a new browser window$
MiscDebit POS DEBIT DNH*GODADDY.COM *** AZ Link to more information in a new browser window$
I would like to know what they are charging for and I would like to cancel and get my refundlast time I remember I had godaddy was years agoI tried to call the customer service and had to wait minutes on phone than hanged up
My website was shut down from the website builder not renewingGo Daddy claims they tried to call and email me but email and phone records show no contactThey proceed to charge me an extra $to recover my website on 2/9/Go Daddy rep Chris M*** tells me it will be 24-hours before my website is up againI then ask to talk to a manager and after an extensive wait I talk to a manager that is extremely rude and didn't listen to my complaintHe also tells me my website will be up in 24-hoursOn 2/22/my website is still not upI call back to get a different rep that tells my my website has been sitting in "park" since 2/9/and they forgot to publish it which would begin the 24-hour clockNow after waiting days I have to wait another 24-hours when the initial rep and manager assured me it will be up in 24-hours putting it active on 2/11/at the latestThey offer no form of compensation for their mistakes and they make you pay to get your websit
When calling customer support it states "We will be with you shortly" It is never short, I call every week and the same story, no one available, what a crockDone business with this company for over years, WASTE OF F TIME nowSlowly closing my accounts, complete BSNo one ever available
Hello, I have been with GoDaddy for good several years until April 28, Late January 2016, GoDaddy did an automatic renew for my website With a product that I did not use because it was not user friendly and was never told that was going to be new thing to use on GoDaddy's website Recently I found out the website builder I was using was being replaced with not user friendly website builder
After month trying figure out the new website builder and finding out one of features it did not have that I used in old website builder Plus they put cap on storage even though I paid for better storage for my website Everytime I ask for help from GoDaddy, I did not get no help at all I tried making my website look good but just ran into issues and program errors I gave up and took some people recommendation on another website company and moved my website to them
When I found out the transfer was completed, I called GoDaddy to let them know to cancel my account and for
I called into this lame *** company today at 08:AM and talked to a Brian that was really rude and I advised him that I had a domain name that renewed for year, but I only wanted a year renewal He told me that he could cancel the domain name but I could not renew the domain name for any term that is less than the original term in the auto renew process Then when I asked to talk to a supervisor he put me on a endless hold Then I talked to Kyle LeslieHe would give me a answer, and then later change the answer or tell me a different answer He told me that if I wanted to change auto renew that I could consolidate a few domains and do it that way Then I asked how to do that, he said that I couldn't They did give me a free year on one of my other domains to compensate me, but at this point I was already on the phone for minutes Then Kyle promised me a 25% discount, and he offered to take my order than for the discount I told him that I was not ready to make an
I called in attempt to get a refundI was denied the refund and told to call backThen I attempted to call again today to get a refundI was denied again and told that it was 'outside of the refund window'
This is for $USDNot a small amountI was denied the refund twice and given 'reasons' why it couldn't happen
I want the refund and I want a negative impact to the company for poor business practicesI was charged for a renewal on a domain for five yearsThis is a website that I hosted for about a year and honestly had forgotten completely about
I'm in the process of working with PayPal as well to dispute the payments and force the company to refund the moneyIt's just nonsense
Immediately after I opened my webpage my page was hacked and people would see pornography when they went to my webpage (my webpage was selling a children's book)I Purchased whatever was recommended to me at the time of purchaseAfter I found out about the *** I called back and additional services were recommended for me to purchasedI didThe *** came back and additional services were recommended for me to purchasedAgain, I did that and ultimately my site had to deleted and started overI was left with an empty webpageI am a nurse, I know how to save lives, not build web pagesI called for help building the webpage and was told again THERE IS A FEE FOR THATAfter all of the fees, frustration and time, you would think they would just tell me how to build the webpageNot even build it for me (that would be nice), just tell me howThey sent me a link that was more complicated than tending to patients post heart transplantsI don't know how much money I spent all toge
I paid for two website rebuilds and it has been a nightmareI have spend over hours and 10+ months hours dealing with tjis companyI have to keep pointing out all their errors and they completely disregard my detailed notes and emails wasting my timeI hadn’t to postpone one website rebuild which I paid for a nearly a year ago- and as such I have paid for a service I am not gettingDealing with the other site which was supposed to be the easier fix was a nightmareWe finally got it 90% perfect and came to find out that today BOTH sites are not up and runningI have paid nearly $for what? Their new way of dealing with rebuilds is horribleYou talk to multiple people and information is lost in translation if you willIt is like the game broken telephone where one person tells another and what is supposed to be done is notWhether my websites are riddled with mistakes and/or are not up and running is a very poor reflection on me and my business which is unacceptable and c
A long time ago I purchased this product Website Builder Personal - Page Web Site (Free Product) which I bought total I thinkI knew that if I were to every be late on my domain payment or if I canceled them I would not get them back so I was very careful not to lose themI had purchased some domain names and the time had come that I didn't want them anymoreI repeatedly asked the service rep from godaddy if I would lose the free product if I were to get ride of these domains which at the time were purchased not too long ago so they shouldn't have been tied into this old free page productI was told I would not lose themSo I said go ahead and cancel the domains I don't need them anymoreI then come to find out they got ride of of the website builder page free product and also got ride of two InstantPage - Page Web Site (Free with Domain) - Monthly which was another free productI don't know how the other website builder page free product disappeared but I think
I signed up (monthly) for an online store I noticed different times that my online store was not working and not available online I called different times asking the problem I received different answers each time and never really resolved because it happened more times (that I knew of) The most recent phone call, the rep put me on hold and told me that it would be working again and did not tell me anything more I asked what happened and how long? No answer I told me my concern of paying for a service/product and not working I felt misrepresented and told the rep that FRAUD is a concern because my credit card was being charged for a service not working He then accused me of logging into my account and causing the problem Since I have not logged into my account in the last two weeks, I was not happy with this answer I should NOT be accused of the problem He then laughed This was unprofessional
I noticed today a charge from Go Daddy on my credit card statementAfter some research I figured out it was for a domain name that I haven't used in years that should of been taken off auto renewal at the same time my former woodlandinsperations.net account was deactivatedI call your customer service line for assistance on the matter and they were no helpBasic were sorry can't help you and confirmed it is no longer on auto renewal
I have domain hosting and web hosting through this companyThe first year was free, days before the trial was up, I elected to not have the paid hostingThree days later I was charged for a year of serviceI called to dispute this charge and was told that I could not receive a refund, that this sounded like a fraudulent charge and I should contact my bankI did so and completed a charge back with my bank, ChaseSix weeks later the charge was not reversed and heldI spoke multiple times with representatives at GodaddyEach time that I called I was given different informationThe first was that I could call and speak with someone in the charge back department and they would work to process the requestThat department was closed at the time and I was asked to call backThe 2nd time I spoke with them I was told no one was available in that department and I would need to call againMultiple calls later I am told you can't ever speak with someone in that departmentI was
IN May hours after being charged a fee, I called go daddy and canceled my orderThey told me not to worry and I would not be charged againOn May 15th of I was charged again , I called them around may 20th and they told me not to worry that they would refund me the moneyNo refund ever cameso on 06/01/I filed a dispute with my Credit card company and they initailly gave me a refund, then Godaddy won the dispute and I got re-billed the $I spoke with a Brandon at Go daddy and he told me they would give me a refund after days, On August , they said that they would not give a refund ever
I just want my money backI never used there service nor did I ever want it
I recently purchased a domain *** from undeveloped and transferred that domain to GodaddyI received an email after transfer to Godaddy that the prior owner opted out of the 60-day lock so that I could transfer the domain out of GodaddyI went to transfer the domain to *** domains and I couldn't Godaddy locked the domain for days stating that the prior owner placed the domain on a 60-day lockThis is a lieI contacted the prior owner and they stated that the did NOT place the domain on a 60-day lock
Godaddy is the absolute worse company to deal withThey screw customers with upcharges for privacy and protection*** domains is way betterNever use Godaddy!
Go daddy was monitoring my phone well I wasn't logged into their account I was reviewing Different options for the name of my handyman service one option was or ended up to be a premium selection I did not want that somehow it ended up in my cart I was doing this on my phone and sometimes buttons get pushed on the tiny little phone that aren't meant to be pushed It was we fix it handyman.com they wanted a $to sign up for it I believe but then it said there was a premium package I thought that maybe that included a website I didn't read the fine print then I logged in to my account about minutes later deciding to look for another I found Arizona handyman connection and I check that and it said years for I believe When I check out somehow they added the other selection to my count as well in charge me $which I did not have in my checking account and I would never bounce a check I didn't authorize that transaction I was only trying to purchase Arizona handyman connec
A GoDaddy customer service rep called us to offer to renew our services for our commercial website The agent was extremely aggressive about asking for our sales numbers, how much our wholesale cost on products is, asking for our percent markup etc The agent also discussed other peoples businesses with us We found this to be an extremely unprofessional conversion as none of these questions were relevant to the conversation or the products offeredWe certainly may be incorrect in our assumption but it seemed very much like the agent was trying to extract private and sensitive information for his own, or a friends personal gain
We will no longer host through GoDaddy after speaking with this agent
We have been a client of Media Temple for roughly yearsIn January they moved our website to a new server and did not give us timely noticeWhen they moved our website they lost critical files and data causing our website to go downThey also lost all of the security setting, rules and configuration files exposing our information to hackers, they have been unable to and unwilling to fix the problem they causedIn a attempt to restore the site and data to a date and time the site was not affected by the move we requested the back up copy we have been paying Media Temple for every month be used to restore the siteDuring this process we discovered that Media Temple has been charging us for this service for many years but not providing this service Their actions have cause great harm In a nutshell they charged us for back up services and did not provide the serviceThey have been charging us for hosting our website since they moved it to a different server but they have
Godaddy stole my domain
I got an email stating my domain 33fit.com was renewed for years and charged
So I called Go-daddy and informed them I did not make this transaction
They said the only way to refund was to cancel the domain, which I did not want to do, I only had the domain for months
I don't know how to resolve this dispute
I wish to keep ownership of my domain
Any help you could provide with this matter would be appreciated
Godaddy stole my domain
In July I hired GoDaddy to design a website for my non-profit businessWith the domain and website hosting, design and email accounts the total bill came to $It took the design team over weeks to design a website for us to reviewAfter reviewing our new site which I was expecting a glamorous site I was really disappointedit looked like a year old designed itWe made several changes only to review it a second time with little or no changes doneThey said they could go back and revise it if I wanted to pay another $plus dollarsI canceled my Word Press $179.88, WordPress Design Set up fee $less 30% and my Get Found account$Total refund should have been $on July they said it would take 3-daysOn AugI followed up on my refund to see why it had not been credited backThey GoDaddy finally credited by credit card $Leaving a balance of $
GoDaddy is suppressing emails that are homes for our puppies, by not updating incoming email as they are sent to our account We received notice today of an email that was sent Saturday for a thousand dollar puppy, which the family regrettably stated 'they already found another puppy.'
I been getting charged every year transactions from godaddy.com
POS DEBIT DNH*GODADDY.COM *** AZ Link to more information in a new browser window$
MiscDebit POS DEBIT DNH*GODADDY.COM *** AZ Link to more information in a new browser window$
I would like to know what they are charging for and I would like to cancel and get my refundlast time I remember I had godaddy was years agoI tried to call the customer service and had to wait minutes on phone than hanged up
My website was shut down from the website builder not renewingGo Daddy claims they tried to call and email me but email and phone records show no contactThey proceed to charge me an extra $to recover my website on 2/9/Go Daddy rep Chris M*** tells me it will be 24-hours before my website is up againI then ask to talk to a manager and after an extensive wait I talk to a manager that is extremely rude and didn't listen to my complaintHe also tells me my website will be up in 24-hoursOn 2/22/my website is still not upI call back to get a different rep that tells my my website has been sitting in "park" since 2/9/and they forgot to publish it which would begin the 24-hour clockNow after waiting days I have to wait another 24-hours when the initial rep and manager assured me it will be up in 24-hours putting it active on 2/11/at the latestThey offer no form of compensation for their mistakes and they make you pay to get your websit
When calling customer support it states "We will be with you shortly" It is never short, I call every week and the same story, no one available, what a crockDone business with this company for over years, WASTE OF F TIME nowSlowly closing my accounts, complete BSNo one ever available
Hello, I have been with GoDaddy for good several years until April 28, Late January 2016, GoDaddy did an automatic renew for my website With a product that I did not use because it was not user friendly and was never told that was going to be new thing to use on GoDaddy's website Recently I found out the website builder I was using was being replaced with not user friendly website builder
After month trying figure out the new website builder and finding out one of features it did not have that I used in old website builder Plus they put cap on storage even though I paid for better storage for my website Everytime I ask for help from GoDaddy, I did not get no help at all I tried making my website look good but just ran into issues and program errors I gave up and took some people recommendation on another website company and moved my website to them
When I found out the transfer was completed, I called GoDaddy to let them know to cancel my account and for
I called into this lame *** company today at 08:AM and talked to a Brian that was really rude and I advised him that I had a domain name that renewed for year, but I only wanted a year renewal He told me that he could cancel the domain name but I could not renew the domain name for any term that is less than the original term in the auto renew process Then when I asked to talk to a supervisor he put me on a endless hold Then I talked to Kyle LeslieHe would give me a answer, and then later change the answer or tell me a different answer He told me that if I wanted to change auto renew that I could consolidate a few domains and do it that way Then I asked how to do that, he said that I couldn't They did give me a free year on one of my other domains to compensate me, but at this point I was already on the phone for minutes Then Kyle promised me a 25% discount, and he offered to take my order than for the discount I told him that I was not ready to make an
I called in attempt to get a refundI was denied the refund and told to call backThen I attempted to call again today to get a refundI was denied again and told that it was 'outside of the refund window'
This is for $USDNot a small amountI was denied the refund twice and given 'reasons' why it couldn't happen
I want the refund and I want a negative impact to the company for poor business practicesI was charged for a renewal on a domain for five yearsThis is a website that I hosted for about a year and honestly had forgotten completely about
I'm in the process of working with PayPal as well to dispute the payments and force the company to refund the moneyIt's just nonsense
Immediately after I opened my webpage my page was hacked and people would see pornography when they went to my webpage (my webpage was selling a children's book)I Purchased whatever was recommended to me at the time of purchaseAfter I found out about the *** I called back and additional services were recommended for me to purchasedI didThe *** came back and additional services were recommended for me to purchasedAgain, I did that and ultimately my site had to deleted and started overI was left with an empty webpageI am a nurse, I know how to save lives, not build web pagesI called for help building the webpage and was told again THERE IS A FEE FOR THATAfter all of the fees, frustration and time, you would think they would just tell me how to build the webpageNot even build it for me (that would be nice), just tell me howThey sent me a link that was more complicated than tending to patients post heart transplantsI don't know how much money I spent all toge
I paid for two website rebuilds and it has been a nightmareI have spend over hours and 10+ months hours dealing with tjis companyI have to keep pointing out all their errors and they completely disregard my detailed notes and emails wasting my timeI hadn’t to postpone one website rebuild which I paid for a nearly a year ago- and as such I have paid for a service I am not gettingDealing with the other site which was supposed to be the easier fix was a nightmareWe finally got it 90% perfect and came to find out that today BOTH sites are not up and runningI have paid nearly $for what? Their new way of dealing with rebuilds is horribleYou talk to multiple people and information is lost in translation if you willIt is like the game broken telephone where one person tells another and what is supposed to be done is notWhether my websites are riddled with mistakes and/or are not up and running is a very poor reflection on me and my business which is unacceptable and c
A long time ago I purchased this product Website Builder Personal - Page Web Site (Free Product) which I bought total I thinkI knew that if I were to every be late on my domain payment or if I canceled them I would not get them back so I was very careful not to lose themI had purchased some domain names and the time had come that I didn't want them anymoreI repeatedly asked the service rep from godaddy if I would lose the free product if I were to get ride of these domains which at the time were purchased not too long ago so they shouldn't have been tied into this old free page productI was told I would not lose themSo I said go ahead and cancel the domains I don't need them anymoreI then come to find out they got ride of of the website builder page free product and also got ride of two InstantPage - Page Web Site (Free with Domain) - Monthly which was another free productI don't know how the other website builder page free product disappeared but I think
I signed up (monthly) for an online store I noticed different times that my online store was not working and not available online I called different times asking the problem I received different answers each time and never really resolved because it happened more times (that I knew of) The most recent phone call, the rep put me on hold and told me that it would be working again and did not tell me anything more I asked what happened and how long? No answer I told me my concern of paying for a service/product and not working I felt misrepresented and told the rep that FRAUD is a concern because my credit card was being charged for a service not working He then accused me of logging into my account and causing the problem Since I have not logged into my account in the last two weeks, I was not happy with this answer I should NOT be accused of the problem He then laughed This was unprofessional
I noticed today a charge from Go Daddy on my credit card statementAfter some research I figured out it was for a domain name that I haven't used in years that should of been taken off auto renewal at the same time my former woodlandinsperations.net account was deactivatedI call your customer service line for assistance on the matter and they were no helpBasic were sorry can't help you and confirmed it is no longer on auto renewal
I have domain hosting and web hosting through this companyThe first year was free, days before the trial was up, I elected to not have the paid hostingThree days later I was charged for a year of serviceI called to dispute this charge and was told that I could not receive a refund, that this sounded like a fraudulent charge and I should contact my bankI did so and completed a charge back with my bank, ChaseSix weeks later the charge was not reversed and heldI spoke multiple times with representatives at GodaddyEach time that I called I was given different informationThe first was that I could call and speak with someone in the charge back department and they would work to process the requestThat department was closed at the time and I was asked to call backThe 2nd time I spoke with them I was told no one was available in that department and I would need to call againMultiple calls later I am told you can't ever speak with someone in that departmentI was
IN May hours after being charged a fee, I called go daddy and canceled my orderThey told me not to worry and I would not be charged againOn May 15th of I was charged again , I called them around may 20th and they told me not to worry that they would refund me the moneyNo refund ever cameso on 06/01/I filed a dispute with my Credit card company and they initailly gave me a refund, then Godaddy won the dispute and I got re-billed the $I spoke with a Brandon at Go daddy and he told me they would give me a refund after days, On August , they said that they would not give a refund ever
I just want my money backI never used there service nor did I ever want it
I recently purchased a domain *** from undeveloped and transferred that domain to GodaddyI received an email after transfer to Godaddy that the prior owner opted out of the 60-day lock so that I could transfer the domain out of GodaddyI went to transfer the domain to *** domains and I couldn't Godaddy locked the domain for days stating that the prior owner placed the domain on a 60-day lockThis is a lieI contacted the prior owner and they stated that the did NOT place the domain on a 60-day lock
Godaddy is the absolute worse company to deal withThey screw customers with upcharges for privacy and protection*** domains is way betterNever use Godaddy!
Go daddy was monitoring my phone well I wasn't logged into their account I was reviewing Different options for the name of my handyman service one option was or ended up to be a premium selection I did not want that somehow it ended up in my cart I was doing this on my phone and sometimes buttons get pushed on the tiny little phone that aren't meant to be pushed It was we fix it handyman.com they wanted a $to sign up for it I believe but then it said there was a premium package I thought that maybe that included a website I didn't read the fine print then I logged in to my account about minutes later deciding to look for another I found Arizona handyman connection and I check that and it said years for I believe When I check out somehow they added the other selection to my count as well in charge me $which I did not have in my checking account and I would never bounce a check I didn't authorize that transaction I was only trying to purchase Arizona handyman connec