En febrero de se realizo la compra del servicio de diseño de sitios web, a la fecha no se han entregado, José R*** de godaddy se comprometió desde el de junio que 1) en esa semana daba fecha de conclusión y 2) que en compensación por la demora nos daría un certificado SSL para hasta sitios; ninguna de las dos cosas han sucedido y las veces que hemos llamado posteriormente al de junio para localizar a José R*** de godaddy han sido desafortunadas ya que no se encuentra y no hay alguna otra persona que resuelva o con quien se pueda escalar. Revdex.com Translation:On February 2, a purchase was made for the service of websites, till this date nothing has been turned in, Jose R*** from GoDaddy stated on June that 1) during this week would give a conclusion date and 2) for compensation of the delay a certificate SSL for up to sites; none of the two things have occurred and the both times I have called later on June to
On March 6, we purchased the Domain Name Discount Club through GoDaddy In the shopping cart was the cost for item, which included other items listed as FREE We had a coupon code for 35% OFF When we added the coupon into the cart the balance due was not reflecting the proper total As it turned out, when you add a coupon the items listed for FREE are then back-end added into the total and the coupon taken off the entire amount, even those items were listed as FREE They will show $on the receipt but do the math In addition, those items are not products that we have ever used, nor did we want them but we did not have an option to remove them as they were part of the "package" and were "FREE" When we spoke with customer service at GoDaddy about this we were told that even though the items were listed as FREE, if you use a coupon then they are added into the total and then the percent off is taken off the whole package price And there was no disclaimer anywhere that
On 4/18/I phoned godaddy to ask about their servicesI was sold a package of services I now understand consisted of domain name transfer, email address to match my domain name, and use of email marketingAfter the purchase, I had trouble using Godaddy's email building softwareI didn't understand that I had to take specific action to transfer my domain name to godaddyI phoned godaddy to verify the time period I had to cancel my servicesUnfortunately I misunderstood the time periodMy credit card had been charged on 4/19/and I called on 5/20/to cancel the godaddy services I had purchased but not used during that periodGodaddy confirmed the domain name hadn't transferredA supervisor gave me a refund of $for the portion of my payment that related to the domain name transferHe didn't explain to me that the "email essentials" package couldn't be activated without the domain name transfer, and therefore my $purchase is useless without the $purchaseI
Go Daddy took two payments out of my account all while my website was dowA customer called and told me that they had been trying to contact me but could not because the site was giving them a errorI spoke to a representative who then transferred me to other supervisorThe first supervisor, (*** or ***) was rudeHe did not care to listen and refused to even acknowledge the fact we were paying for service that we di not receive***, the second supervisor, came on the line and immediately asked us to tell him why we "deserved to get the two months back when the site was down" when I attempted to explain, he advised that "I shouldn't interrupt him" when he was speaking
I paid for a service that I never receivedCustomer service was subpar and they made it seem like it was MY responsibility to check the site everyday to make sure it was working when in reality, that is what I was paying them for
Signing up for a "Free Trial" "No Credit Card Required" and thought I was safeThe Company used my credit card from a PREVIOUS purchase that they retained on file (With or without my consent?) for the next years
Godaddy is persistently sending SPAM, unsolicited, unwanted, junk, sometimes offensive e-mails All originate at Godaddy.com URLs and have responses at "sable.godaddy.com" The sending URLs are in the form of "*** and vary slightly each time But all originate not on a hosted registered domain, but on GoDaddy's direct domains - i.ecoming from GoDaddy All are addressed to a domain that I am the administrator for, all are addressed to a mail address that was scraped from a web site this has been going on for over six months, often several SPAMs per week sometimes per day
Complaints about each offending e-mail are sent to "[email protected]" with full headers; GoDaddy's online complaint form rejects any complaints that have a godaddy.com URL Calls to their support line has not met with success in getting the offensive e-mails stopped
Proper protocol is NOT to click on a SPAMs link for removal, but to complain to the ISP...in this case GoDaddy is both
GoDaddy extorting money from us (IMHO)
My wife and I own a small consulting business (SJSConsulting.com) We have had that website for years GoDaddy was hosting the site We have paid every year, for their fees for hosting the site, domain name, and email service We received emails and other marketing materials from GoDaddy We received two emails for invoices and paid those for email service and web hosting service Somehow, amongst all the other emails from GoDaddy, we missed the ones for the Website domain The amount was small, maybe $ Today, we find out that GoDaddy released the domain name, even though we have paid for the other two services
When GoDaddy releases the domain name, companies, who GoDaddy will not disclose, buy the domain name Those companies work with GoDaddy to extort monies from of the original domain holder so that we may “buy” the name back for $ Now we have to pay GoDaddy $to get the name back from the domain name “opportunist
I attempted to purchase a domain through GoDaddy, and added it to my cart to see the priceI did not complete the purchase, but now the domain name is no longer availableGoDaddy has registered it, as of the same date I added it to my cartI do not believe this is a coincidence; I believe it is a case of domain front-runningWhether it is GoDaddy directly registering the domain, or someone else trolling their site and registering the domain,I would like to resolve this issueThis issue seems to be affecting many people, and I have no doubt that GoDaddy, whether directly responsible or not, is aware of the practiceI would like to be able to secure my domain, and for others to not encounter this same problem
On June 23, I was sold a SEO service by a Godaddy salesman, Josuha P***He told me that a representative would contact my team to review our website and make suggestions to improve traffic flow I was also told that I would have a dedicated account manager I agreed to the purchase but I told him I was going to away for two on July 4th vacation I told him to start after I return He started the process right away and did not wait until my return There was never an on boarding meeting between my team and Godaddy I was never assigned a dedicated account manager All my complaints were never replied in a written format He spoke to me and made promises but never in writing Any email replies were generic and most did not even have a name attached to it I was sold a bill of goods, got taken by a con artist and worse, the company has no integrity because they never put anything in writing One time a Goddady agent, uponing hearing my complaint, confided in me that
Sunday Night July 31, at 9.30PM
I am a customer with GoDaddy for over years and currently own domains with them I am a collector of domains
GoDaddy has started added Microsoft Subscriptions to my domain purchases recently that automatically opts me into future billing I have informed them repeatedly that I do not want It is very annoying and costly and I am tired of arguing with them about it Today I called because I purchased my domains and unlike other options that are automatically set to no by default, this *** *** is automatically added to all purchases
Today 07/31/at PM GoDaddy informed me that they cannot stop or change *** *** from being added to my account because it was developed as part of their program I requested to speak with someone who can make the decision and they refused to do so stating that a supervisor is the only person available I told them that their bait and switch practice is really not fair to t
The website that I purchased through GoDaddy constantly has problems Design elements do not work, and they change without me doing anything This results in my website not being professional looking across platforms (e.g., Internet Explorer, Chrome, and cell phones) GoDaddy tells me that when this happens, they have no interim solution, i.e., I just have to wait for them to try to fix things while my website continues to be held out to the public in an unreadable and unprofessional way I have also had to spend hours on the phone dealing with these issues I get inconsistent feedback from different representatives, and even escalating to a manager doesn't get me anywhere In the end, they simply force my business to suffer by being held out to the public in an unprofessional way Their website builder product is junk, and the sale of junk products is consumer fraud in Arizona where I live
I have several issues with the way I’m being treated by go daddy
Regarding my web sites *** *____ ***
Number one I just got out of the hospital from being in the hospital for five days
I am on disability I live alone I have nobody else I can get money from and I only make $per month
I have spoken to over reps at go daddy who told me my expired websites would be available for renew I have spoken to over reps at go daddy who told me my expired websites would be available for renewal for my viewing for days
I was told that after days it goes into your database for another days where you have the option to restore it
I was told that since it’s a go central online account that there would not be every store fee for GO central
I changed bank accounts on the 10th of this month from one bank to another So auto payment could not go through due to that fact
I do not have the money to pay fo
I have been a GoDaddy customer years and just a few days ago was told that my website that I host with them was infected with malware--SURPRISE they offer a new service that supposedly removes the malware and protects against future attacks Three or four days and many tech support phone calls later--my word press files are GONE and I can no longer get into my hosting site to perform administrative duties, but they have ANOTHER premium service they can offer me to totally take care of the problem
They previously worked with me to get into my dashboard to at least deactivate some of my plug-ins but today and for the fourth time I am having the same technical issue
I believe THEY infected my sight to sell me the new service
I believe THEY are causing the issues that I continue to have as a result of purchasing these new products
They say that the malware caused the issue, but now---I don't believe that!
They never offer solutions for their so-called tech-sup
GoDaddy.com didn't just autorenew my account but added on some bogus services that I never usedIt's impossible to get help via chat so you need to find time to call and wait on holdThey added services to my account that I previously turned off and had the nerve to charge for themThis is really a SCAM! They should not be allowed to do this and should not be trusted with payment infoI canceled my account and services immediately and need to work with my credit card company to get a refund
I got another charge for something I don't have with them anymore, last year I use Revdex.com.org to make a complaint about this issue, we solve the issue and I ask to stop charging me this because I don't have a account with them no moreThey approve all this last year and today this is happening again, I look at my bank account and see a charge for godaddy.com (DNH*GODADDY.COM *** ***)
Go daddy repon July sold me NEW web service for a year and with this change in my service they would switch me over as part of the dealweeks later I called to find out why it was not done, rep told me I have to do it
What!!! I have no idea how to do your jobI assumed if I did not use it I would get a refund, a refund for something I NEVER GOT TO USE! All this time I have been charged a month for the same serviceI just noticed on my account that I never received a refundwhen I called today to find out why I was told well too bad the service was in place for youso no refund or creditThey did not earn the
I signed up for GODADDY BOOK KEEPING VIA PHONE in mid march to try it out paid the $for a months service
and after not logging into my paypal for months nor using the godaddy bookkeeping I was charged additional $for months of service I didn't use or authorize
called customer support and they refused to refund service I never used even spoke to a manager and they wouldn't refund my $ HORRIBLE CUSTOMER SERVICE
I was having latency and uptime issues with my hosting servicesOn 9/25/I was told that the only way to fix the problem was to move to a different serverI was charged $for a new service that I didn't need or wantFor months I continued to pay for my existing hosting package because they were unable to transfer my sites to the new hosting serviceThey essentially ran the clock until I could no longer file a chargebackTo date, I have not used any of the services charged and am still being told by their support people that the problems are with the websites and not their hosting servicesI've finally had to transfer my domains to another provider and the sites instantly started working
We not refund me after canceling my domains and *** *** Escalated and refused to refund me I canceled *** *** only days after the deadline Being billed for full months of which I will not use I also canceled a domain within the refund period and was still not issued a refund I had to call in to get it refunded, as it would not auto-refund This is the greediest company I've ever worked with!
En febrero de se realizo la compra del servicio de diseño de sitios web, a la fecha no se han entregado, José R*** de godaddy se comprometió desde el de junio que 1) en esa semana daba fecha de conclusión y 2) que en compensación por la demora nos daría un certificado SSL para hasta sitios; ninguna de las dos cosas han sucedido y las veces que hemos llamado posteriormente al de junio para localizar a José R*** de godaddy han sido desafortunadas ya que no se encuentra y no hay alguna otra persona que resuelva o con quien se pueda escalar. Revdex.com Translation:On February 2, a purchase was made for the service of websites, till this date nothing has been turned in, Jose R*** from GoDaddy stated on June that 1) during this week would give a conclusion date and 2) for compensation of the delay a certificate SSL for up to sites; none of the two things have occurred and the both times I have called later on June to
On March 6, we purchased the Domain Name Discount Club through GoDaddy In the shopping cart was the cost for item, which included other items listed as FREE We had a coupon code for 35% OFF When we added the coupon into the cart the balance due was not reflecting the proper total As it turned out, when you add a coupon the items listed for FREE are then back-end added into the total and the coupon taken off the entire amount, even those items were listed as FREE They will show $on the receipt but do the math In addition, those items are not products that we have ever used, nor did we want them but we did not have an option to remove them as they were part of the "package" and were "FREE" When we spoke with customer service at GoDaddy about this we were told that even though the items were listed as FREE, if you use a coupon then they are added into the total and then the percent off is taken off the whole package price And there was no disclaimer anywhere that
On 4/18/I phoned godaddy to ask about their servicesI was sold a package of services I now understand consisted of domain name transfer, email address to match my domain name, and use of email marketingAfter the purchase, I had trouble using Godaddy's email building softwareI didn't understand that I had to take specific action to transfer my domain name to godaddyI phoned godaddy to verify the time period I had to cancel my servicesUnfortunately I misunderstood the time periodMy credit card had been charged on 4/19/and I called on 5/20/to cancel the godaddy services I had purchased but not used during that periodGodaddy confirmed the domain name hadn't transferredA supervisor gave me a refund of $for the portion of my payment that related to the domain name transferHe didn't explain to me that the "email essentials" package couldn't be activated without the domain name transfer, and therefore my $purchase is useless without the $purchaseI
Go Daddy took two payments out of my account all while my website was dowA customer called and told me that they had been trying to contact me but could not because the site was giving them a errorI spoke to a representative who then transferred me to other supervisorThe first supervisor, (*** or ***) was rudeHe did not care to listen and refused to even acknowledge the fact we were paying for service that we di not receive***, the second supervisor, came on the line and immediately asked us to tell him why we "deserved to get the two months back when the site was down" when I attempted to explain, he advised that "I shouldn't interrupt him" when he was speaking
I paid for a service that I never receivedCustomer service was subpar and they made it seem like it was MY responsibility to check the site everyday to make sure it was working when in reality, that is what I was paying them for
Signing up for a "Free Trial" "No Credit Card Required" and thought I was safeThe Company used my credit card from a PREVIOUS purchase that they retained on file (With or without my consent?) for the next years
Terrible customer service and they were unwilling to give me a refund for a service they never provided but promised to
Godaddy is persistently sending SPAM, unsolicited, unwanted, junk, sometimes offensive e-mails All originate at Godaddy.com URLs and have responses at "sable.godaddy.com" The sending URLs are in the form of "*** and vary slightly each time But all originate not on a hosted registered domain, but on GoDaddy's direct domains - i.ecoming from GoDaddy All are addressed to a domain that I am the administrator for, all are addressed to a mail address that was scraped from a web site this has been going on for over six months, often several SPAMs per week sometimes per day
Complaints about each offending e-mail are sent to "[email protected]" with full headers; GoDaddy's online complaint form rejects any complaints that have a godaddy.com URL Calls to their support line has not met with success in getting the offensive e-mails stopped
Proper protocol is NOT to click on a SPAMs link for removal, but to complain to the ISP...in this case GoDaddy is both
GoDaddy extorting money from us (IMHO)
My wife and I own a small consulting business (SJSConsulting.com) We have had that website for years GoDaddy was hosting the site We have paid every year, for their fees for hosting the site, domain name, and email service We received emails and other marketing materials from GoDaddy We received two emails for invoices and paid those for email service and web hosting service Somehow, amongst all the other emails from GoDaddy, we missed the ones for the Website domain The amount was small, maybe $ Today, we find out that GoDaddy released the domain name, even though we have paid for the other two services
When GoDaddy releases the domain name, companies, who GoDaddy will not disclose, buy the domain name Those companies work with GoDaddy to extort monies from of the original domain holder so that we may “buy” the name back for $ Now we have to pay GoDaddy $to get the name back from the domain name “opportunist
I attempted to purchase a domain through GoDaddy, and added it to my cart to see the priceI did not complete the purchase, but now the domain name is no longer availableGoDaddy has registered it, as of the same date I added it to my cartI do not believe this is a coincidence; I believe it is a case of domain front-runningWhether it is GoDaddy directly registering the domain, or someone else trolling their site and registering the domain,I would like to resolve this issueThis issue seems to be affecting many people, and I have no doubt that GoDaddy, whether directly responsible or not, is aware of the practiceI would like to be able to secure my domain, and for others to not encounter this same problem
On June 23, I was sold a SEO service by a Godaddy salesman, Josuha P***He told me that a representative would contact my team to review our website and make suggestions to improve traffic flow I was also told that I would have a dedicated account manager I agreed to the purchase but I told him I was going to away for two on July 4th vacation I told him to start after I return He started the process right away and did not wait until my return There was never an on boarding meeting between my team and Godaddy I was never assigned a dedicated account manager All my complaints were never replied in a written format He spoke to me and made promises but never in writing Any email replies were generic and most did not even have a name attached to it I was sold a bill of goods, got taken by a con artist and worse, the company has no integrity because they never put anything in writing One time a Goddady agent, uponing hearing my complaint, confided in me that
Sunday Night July 31, at 9.30PM
I am a customer with GoDaddy for over years and currently own domains with them I am a collector of domains
GoDaddy has started added Microsoft Subscriptions to my domain purchases recently that automatically opts me into future billing I have informed them repeatedly that I do not want It is very annoying and costly and I am tired of arguing with them about it Today I called because I purchased my domains and unlike other options that are automatically set to no by default, this *** *** is automatically added to all purchases
Today 07/31/at PM GoDaddy informed me that they cannot stop or change *** *** from being added to my account because it was developed as part of their program I requested to speak with someone who can make the decision and they refused to do so stating that a supervisor is the only person available I told them that their bait and switch practice is really not fair to t
The website that I purchased through GoDaddy constantly has problems Design elements do not work, and they change without me doing anything This results in my website not being professional looking across platforms (e.g., Internet Explorer, Chrome, and cell phones) GoDaddy tells me that when this happens, they have no interim solution, i.e., I just have to wait for them to try to fix things while my website continues to be held out to the public in an unreadable and unprofessional way I have also had to spend hours on the phone dealing with these issues I get inconsistent feedback from different representatives, and even escalating to a manager doesn't get me anywhere In the end, they simply force my business to suffer by being held out to the public in an unprofessional way Their website builder product is junk, and the sale of junk products is consumer fraud in Arizona where I live
I have several issues with the way I’m being treated by go daddy
Regarding my web sites *** *____ ***
Number one I just got out of the hospital from being in the hospital for five days
I am on disability I live alone I have nobody else I can get money from and I only make $per month
I have spoken to over reps at go daddy who told me my expired websites would be available for renew I have spoken to over reps at go daddy who told me my expired websites would be available for renewal for my viewing for days
I was told that after days it goes into your database for another days where you have the option to restore it
I was told that since it’s a go central online account that there would not be every store fee for GO central
I changed bank accounts on the 10th of this month from one bank to another So auto payment could not go through due to that fact
I do not have the money to pay fo
I have been a GoDaddy customer years and just a few days ago was told that my website that I host with them was infected with malware--SURPRISE they offer a new service that supposedly removes the malware and protects against future attacks Three or four days and many tech support phone calls later--my word press files are GONE and I can no longer get into my hosting site to perform administrative duties, but they have ANOTHER premium service they can offer me to totally take care of the problem
They previously worked with me to get into my dashboard to at least deactivate some of my plug-ins but today and for the fourth time I am having the same technical issue
I believe THEY infected my sight to sell me the new service
I believe THEY are causing the issues that I continue to have as a result of purchasing these new products
They say that the malware caused the issue, but now---I don't believe that!
They never offer solutions for their so-called tech-sup
GoDaddy.com didn't just autorenew my account but added on some bogus services that I never usedIt's impossible to get help via chat so you need to find time to call and wait on holdThey added services to my account that I previously turned off and had the nerve to charge for themThis is really a SCAM! They should not be allowed to do this and should not be trusted with payment infoI canceled my account and services immediately and need to work with my credit card company to get a refund
I got another charge for something I don't have with them anymore, last year I use Revdex.com.org to make a complaint about this issue, we solve the issue and I ask to stop charging me this because I don't have a account with them no moreThey approve all this last year and today this is happening again, I look at my bank account and see a charge for godaddy.com (DNH*GODADDY.COM *** ***)
Go daddy repon July sold me NEW web service for a year and with this change in my service they would switch me over as part of the dealweeks later I called to find out why it was not done, rep told me I have to do it
What!!! I have no idea how to do your jobI assumed if I did not use it I would get a refund, a refund for something I NEVER GOT TO USE! All this time I have been charged a month for the same serviceI just noticed on my account that I never received a refundwhen I called today to find out why I was told well too bad the service was in place for youso no refund or creditThey did not earn the
I signed up for GODADDY BOOK KEEPING VIA PHONE in mid march to try it out paid the $for a months service
and after not logging into my paypal for months nor using the godaddy bookkeeping I was charged additional $for months of service I didn't use or authorize
called customer support and they refused to refund service I never used even spoke to a manager and they wouldn't refund my $ HORRIBLE CUSTOMER SERVICE
I was having latency and uptime issues with my hosting servicesOn 9/25/I was told that the only way to fix the problem was to move to a different serverI was charged $for a new service that I didn't need or wantFor months I continued to pay for my existing hosting package because they were unable to transfer my sites to the new hosting serviceThey essentially ran the clock until I could no longer file a chargebackTo date, I have not used any of the services charged and am still being told by their support people that the problems are with the websites and not their hosting servicesI've finally had to transfer my domains to another provider and the sites instantly started working
We not refund me after canceling my domains and *** *** Escalated and refused to refund me I canceled *** *** only days after the deadline Being billed for full months of which I will not use I also canceled a domain within the refund period and was still not issued a refund I had to call in to get it refunded, as it would not auto-refund This is the greediest company I've ever worked with!