I signed up for a GoDaddy account days ago, paying $and some change for various services I found out the plan I was on wouldn't allow me to build the website I needed Luckily, the correct plan was the same exact pricing I contacted GoDaddy and asked to switch the plan They refused!! AND, THEY DENIED ME A REFUND JUST AFTER DAYS, THEY WOULDN'T EVEN SWITCH MY SERVICES FOR THE SAME EXACT AMOUNT THAT WAS JUST PAID!!!
After having GoDaddy as a hosting provider for years, I had an SSL certificate accidentally revoked that had been renewed in the past monthAfter calling them to tell them I had a problem they said the only way it could be fixed would be to purchase another certificate for $ I will never do business with this company again and I warn you against using their service
I have a domain name registered through godaddy.comyears ago I renewed the account for yearsSomehow I must have checked a box that allowed them to renew my account automatically and was just charged $for another yearsI believe the auto-renewal must be a default option that I didn't notice, because I don't recall authorizing this chargeThis was my debit card, which comes straight out of my bank account and I don't think I would have selected that option knowingly I see that they sent me a notification of the renewal days prior, which I missedHowever, the e-mail stated that it was set to renew and quoted a rate of $14.95/yrIt didn't say anything about renewing for years
I reached out and asked if it was possible to credit the year renewal and instead charge me for just year or yearsThey have indicated that they can't do anything once the renewal has taken placeThey just charged my account yesterday, it's not like a charge from a week ago
I was automatically charged for another year When I saw my credit card statement I saw the bill$ I was contacted several weeks ago by a Godaddy rep and I told them I did not want their service as I haven logged on for over months The service did not work for me and I did not want to continueI called the customer service number and spoke with sacia on 2/3/@11:48am est She said they were not going to refund my$ because it was over days The charge on the statement was on 12/27/
How would I know I was charged within the day period This is deceptive business practice and I am looking for a full refund Thank you
The UX and UI are absolutely terrible Nothing feels streamlined, they charge for stuff you can get for free on other platforms, the support is largely unhelpful I really don't understand how they are still in businessI have never once had a client that used godaddy and everything went smoothlyThey should change or go out of business
I have used Godaddy for yearsI have had pretty good luck up until recentlyThe customer support which was so great has really took a turn for the worseI keep getting talked into buying more and more to fix the overall problemI keep getting put on spam lists for my websitesIt is always because of someone else on their servers are spamming but everyone gets punishedI have had to call about times some at 3amI just got off phone and manager pretty much told me to email them with complaints would not even talk to me
I paid for years worth of services up front in September of The services were for Managed Wordpress hosting I paid for the highest, fastest, most expensive tier they offer Over the course of the next few months I spent many phone calls with GoDaddy trying to figure out why the service was significantly slower than it should be; each page load time was taking 5-second page load times GoDaddy kept saying there's nothing they can do, and that it was my fault the site was loading slowSo after getting nowhere I decided to try a different hosting company
I migrated the site, 100% as-is, no improvements to the site: onto the new hosting company's servers and immediately I was getting a significant increase in speed and performance The page load speeds were only 2-seconds I was super ecstatic
There is no literature in GoDaddy's refund policy regarding a multi-year plan They only talk about monthly plans (which are paid every month) and annual plans, wi
Got an email from GoDaddy stating we were in danger of losing our Domain Names by 3/24/unless we gave them updated credit card informationFollowed the prompts and the charged us TWICEWhen I called them to ask them to take a charge off they said they couldn't refund us unless we wanted to lose the domain name entirelyThen I did a little more research and realized prior to getting the email we were ALREADY PAID UP THROUGH So I shouldn't have had to pay anything or got an email at all trying to SCARE ME into thinking our website names were in jeopardy of being cut offI asked for a supervisor and he (Donald) told me the exact same thing the rep did...that the only for the charges to be refunded was if we didn't want the domain names at all anymoreI explained to him that we were already paid up through before any of this happened and wouldn't I be safe through He said absolutely NO that it didn't matter what we had paid before...that if I wanted a refund they w
Godaddy erroneously charged me for "hosting" accounts for "domain" account There should've only been "hosting" account charged per "domain" account This is a mistake made by Godaddy I have spoken to individuals in the billing department and they refuse to rectify the situation (Customer #:***, Order Number: ***)
How does a business with negative reviews have an A+ rating with the Revdex.com I've been with GoDaddy for several years and have several websites with them that are all on auto-renewI've had my share of issues with them over the years as expected but it seems to be getting worse When the "Supervisor" sounds like someone off the street corner and has no couth it's a huge problem for me A "Supervisor" is suppose to be more advance that regular staffSo the customer service isn't customer service at the point when you have to ask the "Supervisor" to repeat themselves multiple times because you cannot understand one work they are saying
The problem evolved from me discovering that one of the several domains that I have with GoDaddy was cancelled because the auto-renew didn't go through like it did for all of the other domainsSo I contacted them to get an understanding of what was going onThe minute estimated hold ended up being close to minutes before an agent came took
Worst company everEric the representative doesn't care and will shut you down the minute you get on the phoneCharela doesn't do her job at allThis lady took a backorder for me and never processed the order! Somebody shut this company downGo to domain.com and do business with them they are way better
Im filing a complaint with the Revdex.com against GoDaddy.com for selling popular domain names to non owners of the trademarked name for a higher priceGoDaddy is assisting cybersquatters in obtaining trademarked names with the intent to resell them to the proper owners for a higher priceThe renewal fee I has given has times MORE than the regular renewal fees I have with GoDaddy for my less popular domain names with them
Signing up for a "Free Trial" "No Credit Card Required" and thought I was safeThe Company used my credit card from a PREVIOUS purchase that they retained on file (With or without my consent?) for the next years
I am a Web-designer and have been maintaining my account with Godaddy for yearsThrough this time I have referred hundreds of customers to Godaddy for domain registrationsGodaddy is now in the market of taking customers away from all Web-designers and setting up websites and selling products like *** certificates etcto themI was just on the phone with a Godaddy support tech and conferenced by her with my customer to ensure easy transfer of a domain in my account to my customers accountOnce the call started, the Godaddy operator asked my account number and security pin, that would have totally violated my security access to all my domains of all my other clientsShe gave me an attitude when I refused to provide it and gave me an email confirmation alternative without apologizingThen once we had the domain transfer completed, she started lying about the current html website status saying she informed my customer that it is not secure and it would not appear in Google searc
I have an issude with a domain registered with GodaddyI tried contacting their support several times through opening a support ticketI have not received any responseMy domain is my business and it has been unresponsive for several days
I changed my checking account last year and inadvertantly failed to update my GoDaddy account I received a renewal notic email from GoDaddy in November informing me that my domain had been automatically renewed You an imagine my confusion when I received a collection notice, yes collection notice, right before Christmas I called GoDaddy and they advised me they use a vendor (Certegy Check Services Inc) to collect money from check accounts I never received any communication from this company at all They simply sent me to a collection agency and I had to figure it all out on my own I closed my account with GoDaddy as I have no desire to work with a company that choices their vendors with no apparent regard to how they treat customers Google now has my business and will forever
When I called to cancel my account they were more than happy to close it for me, no questions asked Apparently they have so many clients they don't care about the ones they lose
We submitted all our document to removal of two step verification and still its not been updated our domain getting cancelled now and customer serrvice are hopeless they dint even call back and the cut the call
IF the case is not resolved we need to go legally
Hope any body will return back
Thanks
***
GoDaddy charged me for a recurring expense for a domain name But, I do not use it anymore so I called them to cancel and asked for a full refund the $they charged me They REFUSED to refund me as the auto-renewal for their service is "days" for multiple year, but is "days" for one-year renewal (see below from their website)
Why is a refund for an auto-renewal for multiple year vsone-year renewal be different (days vsdays)? This policy is very discriminatory in that it's a difference of days depending on what type of account you have? Their practices are not good business practices and they should be asked to update their policies
I was out of the country and so the days would not have given me enough time to get this resolved as I did not have access to contact Go Daddy during my time out of the country
Domain Name Registrations/Renewals
Standard Terms
New Registration Days (Hours)
Auto-Renewal (one-year)
I accidentally made a purchase on this website (based on confusing/misleading product information)After multiple calls and emails, I have been unable to get the charge refunded and the company contines to forward me to a team that doesn't respond to me
I signed up for a GoDaddy account days ago, paying $and some change for various services I found out the plan I was on wouldn't allow me to build the website I needed Luckily, the correct plan was the same exact pricing I contacted GoDaddy and asked to switch the plan They refused!! AND, THEY DENIED ME A REFUND JUST AFTER DAYS, THEY WOULDN'T EVEN SWITCH MY SERVICES FOR THE SAME EXACT AMOUNT THAT WAS JUST PAID!!!
After having GoDaddy as a hosting provider for years, I had an SSL certificate accidentally revoked that had been renewed in the past monthAfter calling them to tell them I had a problem they said the only way it could be fixed would be to purchase another certificate for $ I will never do business with this company again and I warn you against using their service
I was provided information about my ability to cancel and receive a refund for products purchased
I have a domain name registered through godaddy.comyears ago I renewed the account for yearsSomehow I must have checked a box that allowed them to renew my account automatically and was just charged $for another yearsI believe the auto-renewal must be a default option that I didn't notice, because I don't recall authorizing this chargeThis was my debit card, which comes straight out of my bank account and I don't think I would have selected that option knowingly I see that they sent me a notification of the renewal days prior, which I missedHowever, the e-mail stated that it was set to renew and quoted a rate of $14.95/yrIt didn't say anything about renewing for years
I reached out and asked if it was possible to credit the year renewal and instead charge me for just year or yearsThey have indicated that they can't do anything once the renewal has taken placeThey just charged my account yesterday, it's not like a charge from a week ago
I was automatically charged for another year When I saw my credit card statement I saw the bill$ I was contacted several weeks ago by a Godaddy rep and I told them I did not want their service as I haven logged on for over months The service did not work for me and I did not want to continueI called the customer service number and spoke with sacia on 2/3/@11:48am est She said they were not going to refund my$ because it was over days The charge on the statement was on 12/27/
How would I know I was charged within the day period This is deceptive business practice and I am looking for a full refund Thank you
The UX and UI are absolutely terrible Nothing feels streamlined, they charge for stuff you can get for free on other platforms, the support is largely unhelpful I really don't understand how they are still in businessI have never once had a client that used godaddy and everything went smoothlyThey should change or go out of business
I have used Godaddy for yearsI have had pretty good luck up until recentlyThe customer support which was so great has really took a turn for the worseI keep getting talked into buying more and more to fix the overall problemI keep getting put on spam lists for my websitesIt is always because of someone else on their servers are spamming but everyone gets punishedI have had to call about times some at 3amI just got off phone and manager pretty much told me to email them with complaints would not even talk to me
I paid for years worth of services up front in September of The services were for Managed Wordpress hosting I paid for the highest, fastest, most expensive tier they offer Over the course of the next few months I spent many phone calls with GoDaddy trying to figure out why the service was significantly slower than it should be; each page load time was taking 5-second page load times GoDaddy kept saying there's nothing they can do, and that it was my fault the site was loading slowSo after getting nowhere I decided to try a different hosting company
I migrated the site, 100% as-is, no improvements to the site: onto the new hosting company's servers and immediately I was getting a significant increase in speed and performance The page load speeds were only 2-seconds I was super ecstatic
There is no literature in GoDaddy's refund policy regarding a multi-year plan They only talk about monthly plans (which are paid every month) and annual plans, wi
Got an email from GoDaddy stating we were in danger of losing our Domain Names by 3/24/unless we gave them updated credit card informationFollowed the prompts and the charged us TWICEWhen I called them to ask them to take a charge off they said they couldn't refund us unless we wanted to lose the domain name entirelyThen I did a little more research and realized prior to getting the email we were ALREADY PAID UP THROUGH So I shouldn't have had to pay anything or got an email at all trying to SCARE ME into thinking our website names were in jeopardy of being cut offI asked for a supervisor and he (Donald) told me the exact same thing the rep did...that the only for the charges to be refunded was if we didn't want the domain names at all anymoreI explained to him that we were already paid up through before any of this happened and wouldn't I be safe through He said absolutely NO that it didn't matter what we had paid before...that if I wanted a refund they w
Godaddy erroneously charged me for "hosting" accounts for "domain" account There should've only been "hosting" account charged per "domain" account This is a mistake made by Godaddy I have spoken to individuals in the billing department and they refuse to rectify the situation (Customer #:***, Order Number: ***)
How does a business with negative reviews have an A+ rating with the Revdex.com I've been with GoDaddy for several years and have several websites with them that are all on auto-renewI've had my share of issues with them over the years as expected but it seems to be getting worse When the "Supervisor" sounds like someone off the street corner and has no couth it's a huge problem for me A "Supervisor" is suppose to be more advance that regular staffSo the customer service isn't customer service at the point when you have to ask the "Supervisor" to repeat themselves multiple times because you cannot understand one work they are saying
The problem evolved from me discovering that one of the several domains that I have with GoDaddy was cancelled because the auto-renew didn't go through like it did for all of the other domainsSo I contacted them to get an understanding of what was going onThe minute estimated hold ended up being close to minutes before an agent came took
Worst company everEric the representative doesn't care and will shut you down the minute you get on the phoneCharela doesn't do her job at allThis lady took a backorder for me and never processed the order! Somebody shut this company downGo to domain.com and do business with them they are way better
Im filing a complaint with the Revdex.com against GoDaddy.com for selling popular domain names to non owners of the trademarked name for a higher priceGoDaddy is assisting cybersquatters in obtaining trademarked names with the intent to resell them to the proper owners for a higher priceThe renewal fee I has given has times MORE than the regular renewal fees I have with GoDaddy for my less popular domain names with them
Signing up for a "Free Trial" "No Credit Card Required" and thought I was safeThe Company used my credit card from a PREVIOUS purchase that they retained on file (With or without my consent?) for the next years
I am a Web-designer and have been maintaining my account with Godaddy for yearsThrough this time I have referred hundreds of customers to Godaddy for domain registrationsGodaddy is now in the market of taking customers away from all Web-designers and setting up websites and selling products like *** certificates etcto themI was just on the phone with a Godaddy support tech and conferenced by her with my customer to ensure easy transfer of a domain in my account to my customers accountOnce the call started, the Godaddy operator asked my account number and security pin, that would have totally violated my security access to all my domains of all my other clientsShe gave me an attitude when I refused to provide it and gave me an email confirmation alternative without apologizingThen once we had the domain transfer completed, she started lying about the current html website status saying she informed my customer that it is not secure and it would not appear in Google searc
I have an issude with a domain registered with GodaddyI tried contacting their support several times through opening a support ticketI have not received any responseMy domain is my business and it has been unresponsive for several days
I changed my checking account last year and inadvertantly failed to update my GoDaddy account I received a renewal notic email from GoDaddy in November informing me that my domain had been automatically renewed You an imagine my confusion when I received a collection notice, yes collection notice, right before Christmas I called GoDaddy and they advised me they use a vendor (Certegy Check Services Inc) to collect money from check accounts I never received any communication from this company at all They simply sent me to a collection agency and I had to figure it all out on my own I closed my account with GoDaddy as I have no desire to work with a company that choices their vendors with no apparent regard to how they treat customers Google now has my business and will forever
When I called to cancel my account they were more than happy to close it for me, no questions asked Apparently they have so many clients they don't care about the ones they lose
We submitted all our document to removal of two step verification and still its not been updated our domain getting cancelled now and customer serrvice are hopeless they dint even call back and the cut the call
IF the case is not resolved we need to go legally
Hope any body will return back
Thanks
***
GoDaddy charged me for a recurring expense for a domain name But, I do not use it anymore so I called them to cancel and asked for a full refund the $they charged me They REFUSED to refund me as the auto-renewal for their service is "days" for multiple year, but is "days" for one-year renewal (see below from their website)
Why is a refund for an auto-renewal for multiple year vsone-year renewal be different (days vsdays)? This policy is very discriminatory in that it's a difference of days depending on what type of account you have? Their practices are not good business practices and they should be asked to update their policies
I was out of the country and so the days would not have given me enough time to get this resolved as I did not have access to contact Go Daddy during my time out of the country
Domain Name Registrations/Renewals
Standard Terms
New Registration Days (Hours)
Auto-Renewal (one-year)
I accidentally made a purchase on this website (based on confusing/misleading product information)After multiple calls and emails, I have been unable to get the charge refunded and the company contines to forward me to a team that doesn't respond to me