I recently unsubscribed my plan from wordpress to plex hosting as it came with free email as suggested by webchat,
after recent conversations on phone and webchat about how slow the website is performing compared to the wordpress as stated by an agentHe said I should of stayed on the orginal plan and not switched
Now GoDaddy refuse to refund credit to my account for weeks worth of hosting to switch over to the existing plan and want to charge more money again
Im asking for credit and ill pay the again but why should I be charged for a service that is not provided by host
Everytime I have spoken to support they are arrogant about the situationIts unacceptable that a company think its okay to mis-sell products and then refuse a credit to switch back to old plan and cancel the plan that was suggested that does not functionIts slow at loading on mb broadband and my webhost designer has said it was a mistake to switch over and is just as frustrat
I have attempted on at least different occasions to cancel my subscription with Go DaddyI created the domain of standfit.co, and never did anything with the site Go Daddy has continued charging me for this domain on an auto renewal basis, even though I didn't authorize these charges to include submitting a formal request in writing for them to cancel my accountI was in Brazil when I created the domain and am now in the U.Swhere I no longer have access to my Brazil cell phone number to complete the two-step verification processI submitted a request to Go Daddy to cancel my two-step verification by completing the forms they requested and providing my ID and they still have not canceled my account or the two-step verification process to grant me access to my accountGo Daddy has continued charging me more than the agreed upon amount and my bank account is overdrawn $250+ as a resultThere is currently another owner for my domain which indicates my domain expiredSo if i'm n
Horrible experience I have talked to someone at the company days in a row and every time I feel like the person is inconvenienced by my call I called because my renewal should be and they sent renewals totaling over They told me one of the renewals needed hours to remove and in the mean time they turned off my website I am now down for hours and they "can't help me." Its up on their end So disgusted right now Do not use this company
Needed to remove my saved CC details from my GoDaddy account - I cant run the risk of getting charged random 2ndary features that I never agreed to , which seems to be their MO
Anyways - this apparently is impossible to do , they literally hold your CC ransom
The only option they provide, is the cancel ALL your current products with NO refund - thats the only way they will relinquish YOUR Credit Card!
Un-ethical is an understatementThese practices are the reason why America is destined to failCorporate ss
I'm disgusted by how this company rips off its customers who hired their "Dream Team" for website designFirst, you can't just hire them for design alone, but you are bound to continue an annual contract of 1,a yearAnd if you cancel this purposeless contract, you lose the designDoesn't matter if you want to manage the design by yourself after they design itNope, GoDaddy deletes it and you have to start from scratchOk, so you may think...well for professional services from such a large company that everyone's heard of...isn't it worth it? They must have signature serviceRead carefully: WRONGI've been the Dream Design Team customer for three years nowThat's nearly $4,I've paid them to date, and that only include the one initial web design(Which in itself isn't very good from my experience, but that's a different areaMaybe I just got unlucky with a bum designer.) ANYWAY, they only provide a half hour (mins) per month for "maintenance updates." That's itDo you get to rollover your half hour to the next month if you don't need any maintenance updates one month? NOPENo rollovers So, I'm doing the mathWith the exception of the initial web design project three years ago, I'm now paying $a month, that's $a month if you look at the three years in oneFinally, today I called the "Dream Team" to make a very simple update which included, and I kid you not, ONLY inserting two images and two text boxes into one pageThey told me that would take up to seven business daysI was like....what??? It's plunking two images and two text boxes into a webpagebusiness days? She said, our designers have other clients they're working onI was like...if your designers are so busy that they can't take minutes (tops) to plunk in a couple items, then GoDaddy should use all the $$$ it's raking in from its Dream Team customers and hire some more staffAs soon as my contract experiences, I'm so out of there
I purchased a domain auction account with GoDaddy however it is apparently unfit for purpose, as I have repeatedly attempted to list domains with it only for them to be marked as "pending" and then disappear without any kind of notification or error message
Further, I have been unable to seek support for this as GoDaddy has apparently destroyed their support service, grinding it down to nothing but a phone-line that I cannot call without incurring chargesThis makes this likewise unfit for purpose, forcing me to seek a refund via the Revdex.com complaints process; as a support service that can potentially cost more than the product I am seeking support for is incredibly hostile towards customers!
I would like to request a refund of this apparently non-functional auctions account
Beware of GoDaddy they will lie and do anything for a sale but leave you in the rain when you need helpEven after acknowledging their mistake, they offered no remedy so they just lost my business after years, moving hundreds of domains and SSL certificates today
First, they broke our website by selling us the wrong SLL certificate, then they upsold us a $dollar solution that was promised to fix the site within hrsAfter it was still not fixed the next day, I was told it will take at least 24-72hrs
Meanwhile our website is down and we are losing thousands of dollars a day
I am years old clients of Godaddy my cr is ***Unfortunately, over weeks ago while renewing some of products & upgrading the VPS a mistake took place when customer support asked to import the other websites existing sites from the cPanel that was about to expire on the 14th of MayThe mistake was that an empty folder was there and it did overwrite the laveranda folder on the VPS and there the disasterNot only my business website was gone but my e-mails and my staff e-mails were no longer functional
The customer support suggested a restore of a backup dated back to October As being the only option available since the company who developed the website was out of business for few months before I saw no reason why not going for itUnfortunately, I was not given all the details of the process and what it could involve nor had the full disclosure to think ofAs the restore commenced, the VPS is no longer accessible which is understood but for the e-ma
When calling customer support it states "We will be with you shortly" It is never short, I call every week and the same story, no one available, what a crockDone business with this company for over years, WASTE OF F TIME nowSlowly closing my accounts, complete BSNo one ever available
over hours of phone calls to agents and no proper assistancewe purchased an upgrade to a newer system and were assured that all data and assistance would be given to get the new system up and running we were instructed to remove old software and install new softwareupon completion we tried to reincorporate the datathe first agent was disconnected and made no attempt to recontact uslater we found out his shift ended and he just went homethe next agent stated they do not help with this at all and refused to get anyone else on the line and hung up on usthe next agent did try and assist us but was unable to resolve the issue and when we asked for a supervisor, we were xfered to the main quethe next agent declined to get us a supervisor until we re discussed the issueanother minutes later, he finally gave up and got us a managerthe manager finally gave us info that another department would have to be involved but that there is a $fee to move the data per acco
I paid to renew a domain I own for two years
I was billed twice for this transaction
I was charged for two transactions at each
I contacted Godaddy who promised to refund the second charge of for additional years of registration that was not requested or authorized
after days with no refund, I asked my bank to revoke the paymenti supplied them with screen shots of the promised refund and billing information showing the double billing
Without contacting me, Godaddy Cancelled the registration of my domain, despite the fact it was valid, registered for two years from the first payment
I was contacted by a client saying my website was no longer in existence and because of that the board of is association chose another contactor
I contacted godaddy who told me I had to pay an fee to get my site back on, despite the fact the registration was valid and never should have been cancelled as the first transaction of was valid and had no i
I was re billed for two years for account # *** for providing a domain name and two years of webbuilder I am no longer with this group and left over months ago and gave the new leadership the login and password info I thought they had changed the account over to be billed for the charges I am only asking for the webbuilder to be refunded because this service is has never been used The domain name I am not asking for because they are using the domain name and I do not want to take their website down and treat them the same way Godaddy's customer service is treating me in the matter I was told by David I had by contract days to cancel and I missed the window by two days He is very condescending in dealing with customers and I asked to speak with his supervisor and he told me his supervisor would tell me the same thing I asked to speak to his supervisor and he put me on hold and told me his supervisor would not talk to me and he was not going to refund the charge
They require everyone who creates an account to input their phone numberI received text messages from different phone numbers as well as multiple phone calls in a hour time frame while I was in an important business meetingThey all wanted my business in some form of website related wayI asked all of them who had given them my number and one person actually disclosed my presumption which was that it was godaddyThey texted me quote "your phone number came from godaddy and they said you wanted to be contacted." Quite the oppositeI never wanted them to nor gave them permission to give out my personal cell phone numberPlease do not let this go on without repercussion
I purchased GoDaddy WordPress managed hosting and supportThe changes I've made to my site won't publishGoDaddy says this is a "content" issue, not a functionality issueI disagree, but even if it were a content issue, I purchased Wordpress managed hosting, not just hostingIs it too much to ask for the managed Wordpress site I've purchased to actually publish? I don't need a developer to help me build my site for a fee, which is the only solution they offeredI'm perfectly capable of building my own websiteIt looks great on my screenUnfortunately, the site that shows up online is the one I built the first day
When you dial GoDaddy's tech support, one of the phone options is "For assistance with our website builders, press 3" followed by "If you need help using one of our aapplications, like WordPress or Joomla, press 2." Should it say "...but only if your problem is really simple"?
First all reps who helped me was rude and tried to hang up on meHere is my problem, I made an order at midnight (Thursday, Dec 15)I wanted to cancel it but it was falling in weekend that was why I tried to cancel on following Monday but I was refused to get full refund even store creditAlso according to your refund policy, if the purchased hosting service is NOT performed then I'm eligible for a refund within days of the date of the transactionIn that section, they didn't mention days timeframe exclusive for monthly or yearly productsThus, I'm demanding the full refund
IN APRIL OF I SPOKE TO A CUSTOMER SERVICE MEMBER AND ASKED THEM TO REMOVE ME FROM BILLING AND ALL EMAILS AND TO CANCEL MY ACCOUNT COMPLETELY....I WAS ASSURED THAT THIS WOULD HAPPEN...SINCE THEN THEY CONTINUE TO BILL ME ...THEY BILLED ME IN SEPTAND NOW ON APRIL 2ND....I DO NOT GET EMAILS....BUT WHEN I CHECK MY BANK ACCOUNT THEY JUST TAKE OUT MONEY THEY REFUSE TO STOP BILLING AND CLAIM THAT THEY DON'T KNOW ANYTHING ABOUT CANCELING ACCOUNT THEY WILL NOT TAKE EMAILS....ONLY PHONE CALLS AND REFUSE REFUNDS I SPEND OVER HOURS ON CUSTOMER SUPPORT WITH KRISTY E WHO REFUSED TO LET ME TALK WITH HER MANAGER JOE AND ACTUALLY SAID THAT I WAS WRONG AND THEY HAVE EVERY RIGHT TO CHARGE ME....BUT IF I WANT A COPY OF THE PHONE RECORDING THAT VALIDATES I CANCELED I CAN PAY THEM $75/HOUR TO FIND IT I DO NOT WANT ANYTHING TO DO WITH THIS COMPANY EXCEPT MY $ BACK AND THEM TO QUIT CHANGING ME AND TO CANCEL EVERYTHING...WHICH IS WHAT I REQUESTED EXACTLY YEARS AGO
We had a website with godaddy ***) that we were paying $monthly to maintain our siteThe money was being deducted automatically every monthWe noticed today that our site was downWhen I logged into the site to see what was going on, the only alert we had was for renew our domain name for Our domain was paid up until 6/5/( I prepaid for year) I was confused, but thinking maybe that was the issue, I just paid itWhen I contacted them via telephone I was rudely told by a woman named Victoria that our usual payment method was declined on 11/7/and they sent us emails from that time alerting us that we needed to change payment methodsI received one email back o 11/7/that I must have missedThere were no further emailsThe credit card on file with them had expired and I was not awareI was told that it would be to restore our websiteThe was ONLY for the domain nameThe domain WAS good up until 6/5/Paying the e
As a Godaddy customer since the late 1990s, I have many services from GodaddyI am a Pro Reseller with GodaddyWhen their phone rep solicited me to renew my Pro Reseller account between 4-weeks ago, I instructed them that I'm happy to have it renewed on scheduled for one yearThey indicated this would be noted and changedToday, I was charged for yearsI called the company to ask them to correct their errorThey refused after keeping me on hold for minutes and transferring me from one person to the nextI was not allowed to speak to a supervisorI then sent an email outlining the issue and requesting they correct their mistake and issue a refund for the years I did not requestThey again refusedThey charged me for a renewal that I clearly told them I didn't want and refused to correct this even though I called in to report their error within an hour of it occurringThis callous and deceptive behavior is completely unacceptable, especially since I've been their cust
Two emails were sent to godaddy.com on 6-6-17, detailing the issue and the desired action(s):
"Hello,
I hope this message finds you wellI am filing a complaint with both godaddy.com and all associated personnelThe product in reference is ***, the domain that I purchased on 5/After purchasing the domain I then signed up for the go central website builder on 5/which had a free day trial offer with billing to start on 6/The template (the arts and entertainment #8) was published with updates on multiple occasions
On 5/however, the original template created on 5/would not load and it appears that godaddy.com created another go central offer for the same domainSo there were two templates for the same domain of ***One being a go central business site and the other a go central business plus, although I did not sign up for the trial offer for the go central plus
When I spoke to a rep yesterday on 6/5, I requ
They require everyone who creates an account to input their phone numberI received text messages from different phone numbers as well as multiple phone calls in a hour time frame while I was in an important business meetingThey all wanted my business in some form of website related wayI asked all of them who had given them my number and one person actually disclosed my presumption which was that it was godaddyThey texted me quote "your phone number came from godaddy and they said you wanted to be contacted." Quite the oppositeI never wanted them to nor gave them permission to give out my personal cell phone numberPlease do not let this go on without repercussion
I recently unsubscribed my plan from wordpress to plex hosting as it came with free email as suggested by webchat,
after recent conversations on phone and webchat about how slow the website is performing compared to the wordpress as stated by an agentHe said I should of stayed on the orginal plan and not switched
Now GoDaddy refuse to refund credit to my account for weeks worth of hosting to switch over to the existing plan and want to charge more money again
Im asking for credit and ill pay the again but why should I be charged for a service that is not provided by host
Everytime I have spoken to support they are arrogant about the situationIts unacceptable that a company think its okay to mis-sell products and then refuse a credit to switch back to old plan and cancel the plan that was suggested that does not functionIts slow at loading on mb broadband and my webhost designer has said it was a mistake to switch over and is just as frustrat
I have attempted on at least different occasions to cancel my subscription with Go DaddyI created the domain of standfit.co, and never did anything with the site Go Daddy has continued charging me for this domain on an auto renewal basis, even though I didn't authorize these charges to include submitting a formal request in writing for them to cancel my accountI was in Brazil when I created the domain and am now in the U.Swhere I no longer have access to my Brazil cell phone number to complete the two-step verification processI submitted a request to Go Daddy to cancel my two-step verification by completing the forms they requested and providing my ID and they still have not canceled my account or the two-step verification process to grant me access to my accountGo Daddy has continued charging me more than the agreed upon amount and my bank account is overdrawn $250+ as a resultThere is currently another owner for my domain which indicates my domain expiredSo if i'm n
Horrible experience I have talked to someone at the company days in a row and every time I feel like the person is inconvenienced by my call I called because my renewal should be and they sent renewals totaling over They told me one of the renewals needed hours to remove and in the mean time they turned off my website I am now down for hours and they "can't help me." Its up on their end So disgusted right now Do not use this company
Needed to remove my saved CC details from my GoDaddy account - I cant run the risk of getting charged random 2ndary features that I never agreed to , which seems to be their MO
s
Anyways - this apparently is impossible to do , they literally hold your CC ransom
The only option they provide, is the cancel ALL your current products with NO refund - thats the only way they will relinquish YOUR Credit Card!
Un-ethical is an understatementThese practices are the reason why America is destined to failCorporate s
I'm disgusted by how this company rips off its customers who hired their "Dream Team" for website designFirst, you can't just hire them for design alone, but you are bound to continue an annual contract of 1,a yearAnd if you cancel this purposeless contract, you lose the designDoesn't matter if you want to manage the design by yourself after they design itNope, GoDaddy deletes it and you have to start from scratchOk, so you may think...well for professional services from such a large company that everyone's heard of...isn't it worth it? They must have signature serviceRead carefully: WRONGI've been the Dream Design Team customer for three years nowThat's nearly $4,I've paid them to date, and that only include the one initial web design(Which in itself isn't very good from my experience, but that's a different areaMaybe I just got unlucky with a bum designer.) ANYWAY, they only provide a half hour (mins) per month for "maintenance updates." That's itDo you get to rollover your half hour to the next month if you don't need any maintenance updates one month? NOPENo rollovers So, I'm doing the mathWith the exception of the initial web design project three years ago, I'm now paying $a month, that's $a month if you look at the three years in oneFinally, today I called the "Dream Team" to make a very simple update which included, and I kid you not, ONLY inserting two images and two text boxes into one pageThey told me that would take up to seven business daysI was like....what??? It's plunking two images and two text boxes into a webpagebusiness days? She said, our designers have other clients they're working onI was like...if your designers are so busy that they can't take minutes (tops) to plunk in a couple items, then GoDaddy should use all the $$$ it's raking in from its Dream Team customers and hire some more staffAs soon as my contract experiences, I'm so out of there
I purchased a domain auction account with GoDaddy however it is apparently unfit for purpose, as I have repeatedly attempted to list domains with it only for them to be marked as "pending" and then disappear without any kind of notification or error message
Further, I have been unable to seek support for this as GoDaddy has apparently destroyed their support service, grinding it down to nothing but a phone-line that I cannot call without incurring chargesThis makes this likewise unfit for purpose, forcing me to seek a refund via the Revdex.com complaints process; as a support service that can potentially cost more than the product I am seeking support for is incredibly hostile towards customers!
I would like to request a refund of this apparently non-functional auctions account
Beware of GoDaddy they will lie and do anything for a sale but leave you in the rain when you need helpEven after acknowledging their mistake, they offered no remedy so they just lost my business after years, moving hundreds of domains and SSL certificates today
First, they broke our website by selling us the wrong SLL certificate, then they upsold us a $dollar solution that was promised to fix the site within hrsAfter it was still not fixed the next day, I was told it will take at least 24-72hrs
Meanwhile our website is down and we are losing thousands of dollars a day
I am years old clients of Godaddy my c
r is ***Unfortunately, over weeks ago while renewing some of products & upgrading the VPS a mistake took place when customer support asked to import the other websites existing sites from the cPanel that was about to expire on the 14th of MayThe mistake was that an empty folder was there and it did overwrite the laveranda folder on the VPS and there the disasterNot only my business website was gone but my e-mails and my staff e-mails were no longer functional
The customer support suggested a restore of a backup dated back to October As being the only option available since the company who developed the website was out of business for few months before I saw no reason why not going for itUnfortunately, I was not given all the details of the process and what it could involve nor had the full disclosure to think ofAs the restore commenced, the VPS is no longer accessible which is understood but for the e-ma
When calling customer support it states "We will be with you shortly" It is never short, I call every week and the same story, no one available, what a crockDone business with this company for over years, WASTE OF F TIME nowSlowly closing my accounts, complete BSNo one ever available
over hours of phone calls to agents and no proper assistancewe purchased an upgrade to a newer system and were assured that all data and assistance would be given to get the new system up and running we were instructed to remove old software and install new softwareupon completion we tried to reincorporate the datathe first agent was disconnected and made no attempt to recontact uslater we found out his shift ended and he just went homethe next agent stated they do not help with this at all and refused to get anyone else on the line and hung up on usthe next agent did try and assist us but was unable to resolve the issue and when we asked for a supervisor, we were xfered to the main quethe next agent declined to get us a supervisor until we re discussed the issueanother minutes later, he finally gave up and got us a managerthe manager finally gave us info that another department would have to be involved but that there is a $fee to move the data per acco
I paid to renew a domain I own for two years
I was billed twice for this transaction
I was charged for two transactions at each
I contacted Godaddy who promised to refund the second charge of for additional years of registration that was not requested or authorized
after days with no refund, I asked my bank to revoke the paymenti supplied them with screen shots of the promised refund and billing information showing the double billing
Without contacting me, Godaddy Cancelled the registration of my domain, despite the fact it was valid, registered for two years from the first payment
I was contacted by a client saying my website was no longer in existence and because of that the board of is association chose another contactor
I contacted godaddy who told me I had to pay an fee to get my site back on, despite the fact the registration was valid and never should have been cancelled as the first transaction of was valid and had no i
I was re billed for two years for account # *** for providing a domain name and two years of webbuilder I am no longer with this group and left over months ago and gave the new leadership the login and password info I thought they had changed the account over to be billed for the charges I am only asking for the webbuilder to be refunded because this service is has never been used The domain name I am not asking for because they are using the domain name and I do not want to take their website down and treat them the same way Godaddy's customer service is treating me in the matter I was told by David I had by contract days to cancel and I missed the window by two days He is very condescending in dealing with customers and I asked to speak with his supervisor and he told me his supervisor would tell me the same thing I asked to speak to his supervisor and he put me on hold and told me his supervisor would not talk to me and he was not going to refund the charge
They require everyone who creates an account to input their phone numberI received text messages from different phone numbers as well as multiple phone calls in a hour time frame while I was in an important business meetingThey all wanted my business in some form of website related wayI asked all of them who had given them my number and one person actually disclosed my presumption which was that it was godaddyThey texted me quote "your phone number came from godaddy and they said you wanted to be contacted." Quite the oppositeI never wanted them to nor gave them permission to give out my personal cell phone numberPlease do not let this go on without repercussion
I purchased GoDaddy WordPress managed hosting and supportThe changes I've made to my site won't publishGoDaddy says this is a "content" issue, not a functionality issueI disagree, but even if it were a content issue, I purchased Wordpress managed hosting, not just hostingIs it too much to ask for the managed Wordpress site I've purchased to actually publish? I don't need a developer to help me build my site for a fee, which is the only solution they offeredI'm perfectly capable of building my own websiteIt looks great on my screenUnfortunately, the site that shows up online is the one I built the first day
When you dial GoDaddy's tech support, one of the phone options is "For assistance with our website builders, press 3" followed by "If you need help using one of our aapplications, like WordPress or Joomla, press 2." Should it say "...but only if your problem is really simple"?
First all reps who helped me was rude and tried to hang up on meHere is my problem, I made an order at midnight (Thursday, Dec 15)I wanted to cancel it but it was falling in weekend that was why I tried to cancel on following Monday but I was refused to get full refund even store creditAlso according to your refund policy, if the purchased hosting service is NOT performed then I'm eligible for a refund within days of the date of the transactionIn that section, they didn't mention days timeframe exclusive for monthly or yearly productsThus, I'm demanding the full refund
IN APRIL OF I SPOKE TO A CUSTOMER SERVICE MEMBER AND ASKED THEM TO REMOVE ME FROM BILLING AND ALL EMAILS AND TO CANCEL MY ACCOUNT COMPLETELY....I WAS ASSURED THAT THIS WOULD HAPPEN...SINCE THEN THEY CONTINUE TO BILL ME ...THEY BILLED ME IN SEPTAND NOW ON APRIL 2ND....I DO NOT GET EMAILS....BUT WHEN I CHECK MY BANK ACCOUNT THEY JUST TAKE OUT MONEY THEY REFUSE TO STOP BILLING AND CLAIM THAT THEY DON'T KNOW ANYTHING ABOUT CANCELING ACCOUNT THEY WILL NOT TAKE EMAILS....ONLY PHONE CALLS AND REFUSE REFUNDS I SPEND OVER HOURS ON CUSTOMER SUPPORT WITH KRISTY E WHO REFUSED TO LET ME TALK WITH HER MANAGER JOE AND ACTUALLY SAID THAT I WAS WRONG AND THEY HAVE EVERY RIGHT TO CHARGE ME....BUT IF I WANT A COPY OF THE PHONE RECORDING THAT VALIDATES I CANCELED I CAN PAY THEM $75/HOUR TO FIND IT I DO NOT WANT ANYTHING TO DO WITH THIS COMPANY EXCEPT MY $ BACK AND THEM TO QUIT CHANGING ME AND TO CANCEL EVERYTHING...WHICH IS WHAT I REQUESTED EXACTLY YEARS AGO
We had a website with godaddy ***) that we were paying $monthly to maintain our siteThe money was being deducted automatically every monthWe noticed today that our site was downWhen I logged into the site to see what was going on, the only alert we had was for renew our domain name for Our domain was paid up until 6/5/( I prepaid for year) I was confused, but thinking maybe that was the issue, I just paid itWhen I contacted them via telephone I was rudely told by a woman named Victoria that our usual payment method was declined on 11/7/and they sent us emails from that time alerting us that we needed to change payment methodsI received one email back o 11/7/that I must have missedThere were no further emailsThe credit card on file with them had expired and I was not awareI was told that it would be to restore our websiteThe was ONLY for the domain nameThe domain WAS good up until 6/5/Paying the e
As a Godaddy customer since the late 1990s, I have many services from GodaddyI am a Pro Reseller with GodaddyWhen their phone rep solicited me to renew my Pro Reseller account between 4-weeks ago, I instructed them that I'm happy to have it renewed on scheduled for one yearThey indicated this would be noted and changedToday, I was charged for yearsI called the company to ask them to correct their errorThey refused after keeping me on hold for minutes and transferring me from one person to the nextI was not allowed to speak to a supervisorI then sent an email outlining the issue and requesting they correct their mistake and issue a refund for the years I did not requestThey again refusedThey charged me for a renewal that I clearly told them I didn't want and refused to correct this even though I called in to report their error within an hour of it occurringThis callous and deceptive behavior is completely unacceptable, especially since I've been their cust
Two emails were sent to godaddy.com on 6-6-17, detailing the issue and the desired action(s):
"Hello,
I hope this message finds you wellI am filing a complaint with both godaddy.com and all associated personnelThe product in reference is ***, the domain that I purchased on 5/After purchasing the domain I then signed up for the go central website builder on 5/which had a free day trial offer with billing to start on 6/The template (the arts and entertainment #8) was published with updates on multiple occasions
On 5/however, the original template created on 5/would not load and it appears that godaddy.com created another go central offer for the same domainSo there were two templates for the same domain of ***One being a go central business site and the other a go central business plus, although I did not sign up for the trial offer for the go central plus
When I spoke to a rep yesterday on 6/5, I requ
They require everyone who creates an account to input their phone numberI received text messages from different phone numbers as well as multiple phone calls in a hour time frame while I was in an important business meetingThey all wanted my business in some form of website related wayI asked all of them who had given them my number and one person actually disclosed my presumption which was that it was godaddyThey texted me quote "your phone number came from godaddy and they said you wanted to be contacted." Quite the oppositeI never wanted them to nor gave them permission to give out my personal cell phone numberPlease do not let this go on without repercussion