This company is completely unethical They charge a fee to register a domain name for a certain period of time What they don't tell you (cause it's all in the fine print) is that they will automatically renew you at the end of the term for the following period unless you cancel that auto renew option I found out that I was charged the full fee for the next years when it showed up on my credit card bill I called them to cancel it since I did not use the domain name at all They told me I only had days to cancel After the day period they could not refund even one cent back to me! I am stuck with a domain that I never intended to use for the next years I asked what happens if someone dies and they go into auto renewal They said company policy is no refund after days This is completely unethical DO NOT DO BUSINESS WITH THIS SHADY COMPANY!!
I have been trying to reset my password with them for over month, I have sent them numerous emails to have my password reset that way I could cancel my account and so far they are not helping meThey want to charge me dollars I want my account canceled they waiting for my auto subscription to kick in Before they reset my password that way I could cancelI just want my account canceled before they charge me
on June 5th that logged in to Godaddy.com to renew domains for year period subscription for to debit withdraw form company checking account,
on June 13th that found out Go Daddy had deducted from checking account but also debit from credit card same day(Credit card on their system , I Immediately called toll free number that hold for hours and finally person name Christina answer the phone, I told her the problem but she said this is my problems and cannot refund back either to checking account or credit card, I asked spoke to manager that hold for another hour, a gentlemen name Albert or Robert answer the phone, I repeat my situation and he said this is my problem and nothing he will do , he stated this charges not charged by Go Daddy but other company, I asked why the name showed Go Daddy on checking account and on credit card as well, he cannot answer and upset with threading if I want credit or refund back either my account that he will cancel
I have owned a domain for many years which I purchased through go daddy Due to personal issues, I was not able to pay the menial renewal fee this year when the time came Trying to re-purchase it today, the domain was unavailable I was on live chat with a gentleman from go daddy for close to an hour, as he acted as though he had no idea why my domain, *** would have been purchased by a guy named *** *** who lives in Anchorage, AlaskaAfter I told him it had to be scam, I was told that I could PURCHASE the domain once again -- this time for $plus 20% brokerage fee
My name and my brand was now being sold to me at a higher price This is most certainly not the way it should be.k I am not sure if there is something I can do about this, but am hoping to find out It does not seem ethical
***
Thank you for chatting with us! How may I help you today?
*** ***
1:am
hello ***
I still have the email problem
and now it's starting to cost me money
1:am
please let me know what to do to solve it once and for all
***
I'm sorry to hear thatWhat is the email address in question?
*** ***
anything @welikewifi.com
Based on your current MX record settings, we determined that your email is currently set up to work with a different providerYou cannot manage third party email accounts from the Workspace Control Center
***
Ok, let me take a look at the account
I am showing per the notes from earlier today that SRV records needed to be removed in order to fix this issueI am showing that was done but that can take up to to hours to take effect
*** ***
sure
then explain this please:
why hours ago I could send email from these accounts but not receive it
and now I am back to not sending nor receiving?
***
That could be due to propagation as during that time DNS is hitting different servers across the world at any given point in timeOnce it has fully propagated it would be expected to work correctly at all times
*** ***
right
so through no fault of my own
I lost email today at 10.30am local time
and the official answer is that I may recover it sometime in the next two days, correct?
***
If an email does not reach the server there would not be a way to recover it after the factIt would have to be resent after it is working correctly
*** ***
sure
so, again:
through no fault of my own
I lost email today at 10.30am local time
and the official answer is that I may recover it sometime in the next two days, correct?
***
Yes, that's correct
*** ***
understood
now let's enter the compensation part of the conversation
because if this is not my doing
then it is the supplier's
which would be godaddy
please let me know what happens now
***
You are welcome to check with us after your email is working to see if we are able to help you out in any way but that is not something we are able to review until after the fact
*** ***
let's assume we are at that point already
what happens with this loss day of business due towhoknowswhatreason?
***
Well we would need to review the account after your email is working again to be able to review whether we are able to assist with any compensationSince it can take to hours to propagate I would recommend to contact us after that time so we can look at the account at that time
*** ***
right
seems we have a problem of communication
let's say the email is working
let's say everything is superb
I am so happy
but what happens with compensating the loss of business, time of my colleagues, and so on that was caused by this, again, no fault of a humble paying customer
if this is a question you cannot answer, by all means waste no time and put me in touch with whomever can
but I think the question is rather simple and answerable
there is no need to deflect to a future moment in time
and hope I will forget the whole thing while I get busy with coping with my losses
***
I have reviewed this with my supervisor and our policy is that you would need to contact us again once everything is up and runningI can't guarantee that we would be able to provide compensation but there are certain things that would need to be looked into once the email is working again based on how long it was down and what the specific cause was
*** ***
aha, so you mean to say that the cause is not yet clear?
I thought it was
***
I am not stating that, however I was not the one who assisted you when the cause was determined so additional review may need to be done at that time
*** ***
great
I was under the impression that the cause was clearSeems that was not logged as suchCould you please then make perfectly clear to me what the cause and culpable of this issue is? In no uncertain term, pleaseIt's important for the Revdex.com
I purchased a domain from GoDaddyAfter doing that, I started receiving dozens of email and phone callsAfter about calls I started asking the callers how they got my information and each told me the same thing "we bought your phone number from GoDaddy directly"I never agreed to allow GoDaddy to sell my personal information
There was a site that was created about myself from someone that is slanderous and also misrepresents myself, I have contacted the company about this matter and in their privacy policy it states that any information about a person without their written permission is not acceptableYour right to processAny owner of content has the right to process a takedown notice against a website owner and/or an Online Service Provider (e.gISP, hosting company etc.) if the content owner's property is found online without their permission.You will not collect or harvest (or permit anyone else to collect or harvest) any User Content (as defined below) or any non-public or personally identifiable information about another User or any other person or entity without their express prior written consent.Violates the privacy or publicity rights of another User or any other person or entity, or breaches any duty of confidentiality that you owe to another User or any other person or entity; are all stated
My business credit card temporarily went expired on my GoDaddy.com account, which I've had in good standing for years When I received notice by email that my card was expired, I adjusted the expiration date to the new one within a day or two My account does not show any past-due, collections, or any other derogatory information However, I ended up getting letters from an unknown (to me) third party stating that my business was sent to collections (on the date of my bill's due date mind you) After receiving two of these, I decided that I'll just double check with GoDaddy by calling them The billing support had no information on my account that anything was wrong, and had no idea who the third-party collections was So I decided that it was a phishing scam, and posted a Revdex.com to alert others The company replied and did due diligence to contact GoDaddy, and I ended up receiving a call from a "supervisor" at GoDaddy to email him Ok, cool, I can do that and it's documented I email him and he just replies with a pasted quote from their (hidden) policy regarding the third-party collections company they work with I reply to him asking him what I'm supposed to do with that and what he's looking for from me, and I have not heard back
This review is intended to alert others of my experience, and that I have done my research to see if/why my GoDaddy account was in collections, with no clear notification or call-out My discovery was that the third-party covers the amount being billed after a failed attempt, and so it will look like your account is fine, but then you immediately get collection notices For the record, I am on auto-pay with GoDaddy I am looking to pay the amount owed to the third-party, and am not trying to get out of that, but that I think it's very poor service and procedure to not mark a payment as being covered and posting a link to the policy, so that a person knows who and why the third-party is that is contacting you by mail for monies
GoDaddy.com's service performance and other logistics are why I have moved all but one of my clients off their services in the last years, and am scheduled to move the last client off by the end of this year
I just spoke to a technical service rep who was providing me with support in making revisions to my Godaddy website under the free trialWe discussed my purchasing the site and he processed the paymentI forgot to use the coupon for a 35% discount on new productsI called Godaddy back to apply the coupon and they said it was too late (they tried to sell me a longer term contract for which I could use the coupon)I have purchased hundreds of dollars of their products/services and asked if I could cancel the order from minutes ago and repurchase with the coupon and they said no - that would be a renewal and they could not apply the discountVery disappointed, since their service is usually of high quality
Company advertises gig business hoisting solution for $29.99/month Purchased the hosing plan but was only able to upload gigs of files After lengthy and laughable customer service experiences it was conveyed to me that I only have access to upload gigs of data The rest is used for other behind the scenes technical purposes which have no interest to me Of course this was never conveyed to me during the sales process, nor is that advertised when selecting a package online Providing 50% less than is advertised is criminal
Forced to upgrade Upgraded account to next plan which is gigs for $39.99/month Attempted to upload my files, still getting a failure Contact customer support again and was told I have to purchase a plan at least 3x the size in order to migrate While gigs IS 3X the size of my gigs worth of data, apparently there is a restriction that prevents this from functioning (was never told that by support) So here we are using just gi
5/16/- I purchased web hosting on 4/14/for years the same as my domain I am now working with a web designer who told me their product includes the price of a web hosting so to cancel mine I contacted customer service and was told since I am days out of refund policy there is nothing anyone can do I am willing to pay for days or some type of cancellation fee, but to make me pay for years of something I will not be using What kind of customer service is that? I can tell you even if I did need hosting in the future I will go with someone else and will advise people that I know not to use them
Company provides a 99.9% uptime guarantee, yet when services are not working as promised, does not offer resolution quickly nor compensation of lost time
I have been on the phone with Godaddy for a couple months regarding issues with my websiteThey have advised me to spend more money and upgrade to plans that have not resolved my issues with my websiteI have been generating error for mySQL database consistently since 8/16/They have not resolved the issueMy customer have reported issue with content not displayingOn 8/16, they advised me they had an issue with Level which was suppose to be correctedHowever, I am still having the issue and every agent want to continue to up sale to professional services or high plan without looking in logs to address the issueI am spoke to an agent on 8/which advise me I would get a full credit of $*** but emailed me after the call to tell me that I could only be refunded around $*** on a managed service that they should supportI am completely unhappy with the support from this company
Terrible service to close to $and then asked me to pay another $to upgrade serviceConsumer be aware, Godaddy provides absolutely lousy serviceDo not host with them everWrote to the manager three times never got a response back
I bought domains and they are good until June May 1st godaddy took money out of my *** account to extend for another yearI didn't ask for this!
They claim that auto renewal is a service so the customer will not forget to extent and make extra costsBut if this was a service to make sure I don't forget, then you would not force me to extend another year while I don't want tooI have paid till end of next month and that is enough
The so called "service" seems to be a tax for the unknowingAfter calling godaddy they told me that they couldn't refund the money...WHY NOT? The money for the new year is not even due until the end of next monthThis is clearly money hunger, not service
They told me that It was the policy of the registarNo idea, but I called with the number in Holland they gave meThe people their told me to talk to godaddy so that didn't help much
What I need to know is who am I dealing withgodaddy or the company in Holland? Beca
I have been using Godaddy.com for years and their service continually has gotten less and less professional and competentMost recently, they assisted me in reducing the size of my website and server They misguided me on the type of server to use despite my proactive research and discussions, they failed at performing a routine migration, failed to stay on top of it, failed to make my website function as it did before, and in the end erased my entire years worth of a customize, costly website as a result of me not responding to them fast enough after an employee had turned off the autopay function on my server that I had relied upon for over yearsI was told they could recover it for a fee They charged me $to do so, but failed to perform the recovery and have lost my entire website They only sent me cryptic email that it was unsuccessful and continued to bill me for the wiped serverGetting a refund for only that month was almost impossible and then they tried to give it to me as a credit to godaddy versus an actual refund They refuse to refund me for the on going wiped server costI highly recommend that people do not use Godaddy for their services They are a dying company that lacks talent and bandwidth literally Take your business elsewhere before it is too late! Back up and get out I recommend a company like Amazon that will actually remain in business in the years to come The harm they have caused me is irreparable
On Thu 08-24, I purchased a Domain Name and web hosting for one year for $dollars with godaddy, They took the money from my credit card and gave access to the service
Client: ***
User: ***
security number: ***
Next day, the security service locked me out for security doubts about credit card ownership and asked me for my ID
I sent them my national ID from Costa Rica and as they do not like it, are refusing to remove the restricion
So they took my money but are not providing the service I paid for
After months of bad advice by GoDaddy reps, countless wasted hours on the phone, and a website that still does not work, I am told today that their Managed WP (that they told me I must move to) is the cause of my problemsIn order to correct the problem they caused I must now pay to move back to cPanel (where I was) and hope that solves the problemI must say that my experience with GoDaddy is one of the worst examples of customer service and delivering what you sell I have ever experienced
I was contacted by phone on May 22nd for soliciting purposes to purchase a website that I did not require at the timeI was told that I had a trial period for the websit domain and hosting that was activated a week later on May 31, I began to use the site to see if I could post my project on it and if the project would be viable on the siteThe trial period was unsuccessful and on June 25th I discontinued the service requesting a full refund ($USD) or even a partial one for the remaineder of the year that I could not useDue to the days over the trial period, I was told that I could not receive a refund for the whole amount or the remainder of the yearI find this business practice to be a huge money grab taking advantage of their existing customers that do not yet need their servicesTo not offer a refund policy that is in line with how their services work annually is a scam in my opinionI am requesting a full refund for this service as I have the documentation t
I have been with Go Daddy since and I have always had some issues with their team of men they are hard salesmen and they are so rude and direct I called today to pay for my account and they had deleted without my knowledge Although, I had made a payment in March or April My website is being hosted on their site and I could not believe that they deleted my entire website and my email account that I had valuable information related to my business on the Go Daddy site, especially my website As a non-profit business your website has to be up at all times without any hesitation, today Go Daddy's representatives showed me their buts to kiss, because they didn't care about how I felt, because to them it's about money, not your business I would like to refund from them because I have spent lots of money with them to build the site, host the site, setting up my *** account and my SSL account, plus the per month must be reimbursed because I have to hire someone to rebuild
This company is completely unethical They charge a fee to register a domain name for a certain period of time What they don't tell you (cause it's all in the fine print) is that they will automatically renew you at the end of the term for the following period unless you cancel that auto renew option I found out that I was charged the full fee for the next years when it showed up on my credit card bill I called them to cancel it since I did not use the domain name at all They told me I only had days to cancel After the day period they could not refund even one cent back to me! I am stuck with a domain that I never intended to use for the next years I asked what happens if someone dies and they go into auto renewal They said company policy is no refund after days This is completely unethical DO NOT DO BUSINESS WITH THIS SHADY COMPANY!!
I have been trying to reset my password with them for over month, I have sent them numerous emails to have my password reset that way I could cancel my account and so far they are not helping meThey want to charge me dollars I want my account canceled they waiting for my auto subscription to kick in Before they reset my password that way I could cancelI just want my account canceled before they charge me
on June 5th that logged in to Godaddy.com to renew domains for year period subscription for to debit withdraw form company checking account,
on June 13th that found out Go Daddy had deducted from checking account but also debit from credit card same day(Credit card on their system , I Immediately called toll free number that hold for hours and finally person name Christina answer the phone, I told her the problem but she said this is my problems and cannot refund back either to checking account or credit card, I asked spoke to manager that hold for another hour, a gentlemen name Albert or Robert answer the phone, I repeat my situation and he said this is my problem and nothing he will do , he stated this charges not charged by Go Daddy but other company, I asked why the name showed Go Daddy on checking account and on credit card as well, he cannot answer and upset with threading if I want credit or refund back either my account that he will cancel
I have owned a domain for many years which I purchased through go daddy Due to personal issues, I was not able to pay the menial renewal fee this year when the time came Trying to re-purchase it today, the domain was unavailable I was on live chat with a gentleman from go daddy for close to an hour, as he acted as though he had no idea why my domain, *** would have been purchased by a guy named *** *** who lives in Anchorage, AlaskaAfter I told him it had to be scam, I was told that I could PURCHASE the domain once again -- this time for $plus 20% brokerage fee
My name and my brand was now being sold to me at a higher price This is most certainly not the way it should be.k I am not sure if there is something I can do about this, but am hoping to find out It does not seem ethical
***
Thank you for chatting with us! How may I help you today?
*** ***
1:am
hello ***
I still have the email problem
and now it's starting to cost me money
1:am
please let me know what to do to solve it once and for all
***
I'm sorry to hear thatWhat is the email address in question?
*** ***
anything @welikewifi.com
Based on your current MX record settings, we determined that your email is currently set up to work with a different providerYou cannot manage third party email accounts from the Workspace Control Center
***
Ok, let me take a look at the account
I am showing per the notes from earlier today that SRV records needed to be removed in order to fix this issueI am showing that was done but that can take up to to hours to take effect
*** ***
sure
then explain this please:
why hours ago I could send email from these accounts but not receive it
and now I am back to not sending nor receiving?
***
That could be due to propagation as during that time DNS is hitting different servers across the world at any given point in timeOnce it has fully propagated it would be expected to work correctly at all times
*** ***
right
so through no fault of my own
I lost email today at 10.30am local time
and the official answer is that I may recover it sometime in the next two days, correct?
***
If an email does not reach the server there would not be a way to recover it after the factIt would have to be resent after it is working correctly
*** ***
sure
so, again:
through no fault of my own
I lost email today at 10.30am local time
and the official answer is that I may recover it sometime in the next two days, correct?
***
Yes, that's correct
*** ***
understood
now let's enter the compensation part of the conversation
because if this is not my doing
then it is the supplier's
which would be godaddy
please let me know what happens now
***
You are welcome to check with us after your email is working to see if we are able to help you out in any way but that is not something we are able to review until after the fact
*** ***
let's assume we are at that point already
what happens with this loss day of business due towhoknowswhatreason?
***
Well we would need to review the account after your email is working again to be able to review whether we are able to assist with any compensationSince it can take to hours to propagate I would recommend to contact us after that time so we can look at the account at that time
*** ***
right
seems we have a problem of communication
let's say the email is working
let's say everything is superb
I am so happy
but what happens with compensating the loss of business, time of my colleagues, and so on that was caused by this, again, no fault of a humble paying customer
if this is a question you cannot answer, by all means waste no time and put me in touch with whomever can
but I think the question is rather simple and answerable
there is no need to deflect to a future moment in time
and hope I will forget the whole thing while I get busy with coping with my losses
***
I have reviewed this with my supervisor and our policy is that you would need to contact us again once everything is up and runningI can't guarantee that we would be able to provide compensation but there are certain things that would need to be looked into once the email is working again based on how long it was down and what the specific cause was
*** ***
aha, so you mean to say that the cause is not yet clear?
I thought it was
***
I am not stating that, however I was not the one who assisted you when the cause was determined so additional review may need to be done at that time
*** ***
great
I was under the impression that the cause was clearSeems that was not logged as suchCould you please then make perfectly clear to me what the cause and culpable of this issue is? In no uncertain term, pleaseIt's important for the Revdex.com
I purchased a domain from GoDaddyAfter doing that, I started receiving dozens of email and phone callsAfter about calls I started asking the callers how they got my information and each told me the same thing "we bought your phone number from GoDaddy directly"I never agreed to allow GoDaddy to sell my personal information
There was a site that was created about myself from someone that is slanderous and also misrepresents myself, I have contacted the company about this matter and in their privacy policy it states that any information about a person without their written permission is not acceptableYour right to processAny owner of content has the right to process a takedown notice against a website owner and/or an Online Service Provider (e.gISP, hosting company etc.) if the content owner's property is found online without their permission.You will not collect or harvest (or permit anyone else to collect or harvest) any User Content (as defined below) or any non-public or personally identifiable information about another User or any other person or entity without their express prior written consent.Violates the privacy or publicity rights of another User or any other person or entity, or breaches any duty of confidentiality that you owe to another User or any other person or entity; are all stated
My business credit card temporarily went expired on my GoDaddy.com account, which I've had in good standing for years When I received notice by email that my card was expired, I adjusted the expiration date to the new one within a day or two My account does not show any past-due, collections, or any other derogatory information However, I ended up getting letters from an unknown (to me) third party stating that my business was sent to collections (on the date of my bill's due date mind you) After receiving two of these, I decided that I'll just double check with GoDaddy by calling them The billing support had no information on my account that anything was wrong, and had no idea who the third-party collections was So I decided that it was a phishing scam, and posted a Revdex.com to alert others The company replied and did due diligence to contact GoDaddy, and I ended up receiving a call from a "supervisor" at GoDaddy to email him Ok, cool, I can do that and it's documented I email him and he just replies with a pasted quote from their (hidden) policy regarding the third-party collections company they work with I reply to him asking him what I'm supposed to do with that and what he's looking for from me, and I have not heard back
This review is intended to alert others of my experience, and that I have done my research to see if/why my GoDaddy account was in collections, with no clear notification or call-out My discovery was that the third-party covers the amount being billed after a failed attempt, and so it will look like your account is fine, but then you immediately get collection notices For the record, I am on auto-pay with GoDaddy I am looking to pay the amount owed to the third-party, and am not trying to get out of that, but that I think it's very poor service and procedure to not mark a payment as being covered and posting a link to the policy, so that a person knows who and why the third-party is that is contacting you by mail for monies
GoDaddy.com's service performance and other logistics are why I have moved all but one of my clients off their services in the last years, and am scheduled to move the last client off by the end of this year
I just spoke to a technical service rep who was providing me with support in making revisions to my Godaddy website under the free trialWe discussed my purchasing the site and he processed the paymentI forgot to use the coupon for a 35% discount on new productsI called Godaddy back to apply the coupon and they said it was too late (they tried to sell me a longer term contract for which I could use the coupon)I have purchased hundreds of dollars of their products/services and asked if I could cancel the order from minutes ago and repurchase with the coupon and they said no - that would be a renewal and they could not apply the discountVery disappointed, since their service is usually of high quality
Company advertises gig business hoisting solution for $29.99/month Purchased the hosing plan but was only able to upload gigs of files After lengthy and laughable customer service experiences it was conveyed to me that I only have access to upload gigs of data The rest is used for other behind the scenes technical purposes which have no interest to me Of course this was never conveyed to me during the sales process, nor is that advertised when selecting a package online Providing 50% less than is advertised is criminal
Forced to upgrade Upgraded account to next plan which is gigs for $39.99/month Attempted to upload my files, still getting a failure Contact customer support again and was told I have to purchase a plan at least 3x the size in order to migrate While gigs IS 3X the size of my gigs worth of data, apparently there is a restriction that prevents this from functioning (was never told that by support) So here we are using just gi
5/16/- I purchased web hosting on 4/14/for years the same as my domain I am now working with a web designer who told me their product includes the price of a web hosting so to cancel mine I contacted customer service and was told since I am days out of refund policy there is nothing anyone can do I am willing to pay for days or some type of cancellation fee, but to make me pay for years of something I will not be using What kind of customer service is that? I can tell you even if I did need hosting in the future I will go with someone else and will advise people that I know not to use them
Company provides a 99.9% uptime guarantee, yet when services are not working as promised, does not offer resolution quickly nor compensation of lost time
I have been on the phone with Godaddy for a couple months regarding issues with my websiteThey have advised me to spend more money and upgrade to plans that have not resolved my issues with my websiteI have been generating error for mySQL database consistently since 8/16/They have not resolved the issueMy customer have reported issue with content not displayingOn 8/16, they advised me they had an issue with Level which was suppose to be correctedHowever, I am still having the issue and every agent want to continue to up sale to professional services or high plan without looking in logs to address the issueI am spoke to an agent on 8/which advise me I would get a full credit of $*** but emailed me after the call to tell me that I could only be refunded around $*** on a managed service that they should supportI am completely unhappy with the support from this company
Terrible service to close to $and then asked me to pay another $to upgrade serviceConsumer be aware, Godaddy provides absolutely lousy serviceDo not host with them everWrote to the manager three times never got a response back
I bought domains and they are good until June May 1st godaddy took money out of my *** account to extend for another yearI didn't ask for this!
They claim that auto renewal is a service so the customer will not forget to extent and make extra costsBut if this was a service to make sure I don't forget, then you would not force me to extend another year while I don't want tooI have paid till end of next month and that is enough
The so called "service" seems to be a tax for the unknowingAfter calling godaddy they told me that they couldn't refund the money...WHY NOT? The money for the new year is not even due until the end of next monthThis is clearly money hunger, not service
They told me that It was the policy of the registarNo idea, but I called with the number in Holland they gave meThe people their told me to talk to godaddy so that didn't help much
What I need to know is who am I dealing withgodaddy or the company in Holland? Beca
I have been using Godaddy.com for years and their service continually has gotten less and less professional and competentMost recently, they assisted me in reducing the size of my website and server They misguided me on the type of server to use despite my proactive research and discussions, they failed at performing a routine migration, failed to stay on top of it, failed to make my website function as it did before, and in the end erased my entire years worth of a customize, costly website as a result of me not responding to them fast enough after an employee had turned off the autopay function on my server that I had relied upon for over yearsI was told they could recover it for a fee They charged me $to do so, but failed to perform the recovery and have lost my entire website They only sent me cryptic email that it was unsuccessful and continued to bill me for the wiped serverGetting a refund for only that month was almost impossible and then they tried to give it to me as a credit to godaddy versus an actual refund They refuse to refund me for the on going wiped server costI highly recommend that people do not use Godaddy for their services They are a dying company that lacks talent and bandwidth literally Take your business elsewhere before it is too late! Back up and get out I recommend a company like Amazon that will actually remain in business in the years to come The harm they have caused me is irreparable
On Thu 08-24, I purchased a Domain Name and web hosting for one year for $dollars with godaddy, They took the money from my credit card and gave access to the service
Client: ***
User: ***
security number: ***
Next day, the security service locked me out for security doubts about credit card ownership and asked me for my ID
I sent them my national ID from Costa Rica and as they do not like it, are refusing to remove the restricion
So they took my money but are not providing the service I paid for
After months of bad advice by GoDaddy reps, countless wasted hours on the phone, and a website that still does not work, I am told today that their Managed WP (that they told me I must move to) is the cause of my problemsIn order to correct the problem they caused I must now pay to move back to cPanel (where I was) and hope that solves the problemI must say that my experience with GoDaddy is one of the worst examples of customer service and delivering what you sell I have ever experienced
I was contacted by phone on May 22nd for soliciting purposes to purchase a website that I did not require at the timeI was told that I had a trial period for the websit domain and hosting that was activated a week later on May 31, I began to use the site to see if I could post my project on it and if the project would be viable on the siteThe trial period was unsuccessful and on June 25th I discontinued the service requesting a full refund ($USD) or even a partial one for the remaineder of the year that I could not useDue to the days over the trial period, I was told that I could not receive a refund for the whole amount or the remainder of the yearI find this business practice to be a huge money grab taking advantage of their existing customers that do not yet need their servicesTo not offer a refund policy that is in line with how their services work annually is a scam in my opinionI am requesting a full refund for this service as I have the documentation t
I have been with Go Daddy since and I have always had some issues with their team of men they are hard salesmen and they are so rude and direct I called today to pay for my account and they had deleted without my knowledge Although, I had made a payment in March or April My website is being hosted on their site and I could not believe that they deleted my entire website and my email account that I had valuable information related to my business on the Go Daddy site, especially my website As a non-profit business your website has to be up at all times without any hesitation, today Go Daddy's representatives showed me their buts to kiss, because they didn't care about how I felt, because to them it's about money, not your business I would like to refund from them because I have spent lots of money with them to build the site, host the site, setting up my *** account and my SSL account, plus the per month must be reimbursed because I have to hire someone to rebuild