I would not recommend GoDaddy to anyone! I've worked with them on several occasions because I'm a web developer and have moved many many clients away from themPlease do not get hooked into their services because they will try to suck every last penny out of you with addons that are always included in every other hosting company I've worked with!
When you call in, they don't offer to help you, rather try to get you to pay for their development team to do the work for youI feel it's time for me to write my review after having so many bad experiences with them
I currently have a few databases hosted with GoDaddy.comI pay for it monthly, and on July they deleted all data from one of my databases stating I went over the storage limitThey should have sent me a warning so I would have the chance to correct the issue, as stated on item of the hosting agreementInstead they just deleted important dataI've had this issue before and they send me an email, opened support ticket #and the issue was resolvedthis time, they just deleted all my dataWhen my password didn't work for the database, I called them and they had no idea of what was going on, they asked me to change the password and wait 24hs to have the issue resolved24hs later I called and they started telling me that the database was too bigand they had to delete it
Company's claiming that they work with GODaddy LLCemailing me on my personal email from the following domains soliciting services that they should not be soliciting after I have emailed them multiple times with a cease and decist letter
The Domains Are As Follows:
***
Emails Come almost daily from this domain and I do not appreciate it
paid over $ for our website emergency servicewhere they rebuild your website for you ours domain expiredso we had to do this after we paid the feei was told it could take weeks to do this depending on the difficultyto my surprise two minutes later I get an email saying the process is completedwent to the website and saw its a defunct hallow empty garbage of what it used to be all the data is gonei have since tried reaching them via email and phone no one replysi feel I was scammedour reputation is on the line and I cant get our website put back updisgraceful
Chad D or GIn the Arizona Call center was extremely disrespectful when discussing a matter with him on the phoneHe told me I didn't make sense and if I made sense to him, he would resolve my issueHis nonchalant attitude and borderline insulting tone is unprofessional and gave me my second negative experienceThe first was when my rep fraudulently charged my card with our my consent and upgraded me to website builderI received my money back however, morally and ethically that was wrong
when I got hacked, I had to close whole email address account I had to create new email address account which mean whole my information is gonei tried to call godaddy and ask for ID number so I can access my account to change my email address but they has repeatedly refused to help me solve this problems I paid dollars each year for three website and they still refuse to allow me to get my account update which prove that they are trying to steal my property from me I want this supervisor christy the time it took place is central time is pm and date is dec26th I demand that I get ID number so I can update my email address they kept changing the story about policywhen they said they can email me to confirm but I told them over time that email has been changed due to hackerthen they changed story and asked for me to let them text to me but I repeatedly told them that I am deaf and if they need confirm by number then they are required to call numbe
I purchased a domain name (***) through the GoDaddy siteNo where on the product purchase form or anywhere did the site say that A) I may not get the product purchased or B) You will have to wait 5-business days to get the productI paid $for this domain and my money was taken and chargedThis occurred on 07/25/I contacted GoDaddy later that day to find out why the domain wasn't in my account for useThe Rep told me that the domain was mine and guaranteed me that I would have it with in 3-business daysI called again today (07/31/2017) and spoke with Nicole first and then the supervisor MarcusMarcus was too busy defending his company and wouldn't be of ANY serviceHe told me that the domain I purchased had expired and they would refund my money
This is unacceptableGodaddy took my $and gave me hopes of getting a productIs still holding my moneyAnd I quoted a site based on this information and I will lose $because of this sca
Advertisement
I purchased a domain from godaddy
On their website they advertised- when you register for years or more 1st year price is $additional years $
At checkout cart was showing for years
Called support and they couldn't help me, didn't offer a satisfactory answer
Their customer service sucks! Please read the fine print on the their return policyMy SSL didn't work with my websiteSo, I called their customer serviceI was a denied a refundThey said I paid in advance, so they don't allow refundsWow, Don't buy any products from themWaste of my time and money
I was registered in August and purchased a number of domain names in GoDaddy.comIn May of this year I sold domain names, in June 16, I received their mail that the auction has been paid, totaling $But to this day I still haven't received the moneyDuring the period, I sent them a lot of mail, and asked them to provide payment credentialsThey refused to offerOnly to the beginning of October, they said my auction was frozen by OFACThen [email protected] sent me a OFAC link to let me fill inMy English is not very good, when filling in the relevant information, such as: Financial Blocked Funds,Remitter,Remitting Financial Institution, and so I do not know these content, I asked them to the informationThey also refused to provideI had to through their own grasp of the part of the information and query website, complete and submitted to the OFAC, and do not know whether it is completely correctBut it has been more than a month, and during this period I s
The service the were to provide me was an active email account Turns out that they renewed my email account, however didn't inform me that I needed to review my domain in order to have the email account active Therefore I own an email account that isn't active!! Since it took over days to find out that my account was not active, I am no longer eligible for a refund but they are happy to take MORE money from me to activate the domain and allow the email account to work What a scam!
They billed my account without proper authorization for a renewal for the next calendar year months from the time of renewalOn top of this the service was worthlessI made numerous calls to tech support which could not help me with my issues and the issues would change based on who I was speaking withI should have listened to the online reviews and not signed up in the first place with Godaddy
This company makes it impossible to cancel a productThey continue to charge my credit card for website security and I don't even have a websiteThey are sneaky and I will never do business with this corrupt business ever again
Horrible experience I have talked to someone at the company days in a row and every time I feel like the person is inconvenienced by my call I called because my renewal should be and they sent renewals totaling over They told me one of the renewals needed hours to remove and in the mean time they turned off my website I am now down for hours and they "can't help me." Its up on their end So disgusted right now Do not use this company
Godaddy defaulted to automatically renew my annual hosting package and charged me $when I didn't consentI found out they illegally charged meI've tried calling numerous times during the day window but was never able to get through to a human representative
When trying to reach them through online chat, they conveniently do not have a category for billing
They charged me for an entire year without my consent What they are doing is absolutely criminal and illegal
I was finally able to connect to a human on the 32nd dayGodaddy and the billing department (Keith, Elliot and Andrew) refused to refund the illegally renewed purchase and stated they were restricted by Godaddy policy becasue they only issue annual refunds on year hosting packages after days
Nevertheless, I stand that Godaddy is unethical and commits illegal business transactions for the charges of year services without consent and refusal for partial refund which is hidden and obstructed through their poor user interface, hidden and deceptive language and unavailability through phone calls and online chat support
I use Godaddy for hosting servicesI was happy with their service until a representative LIED to me in order to switch my hosting service to a "faster" serverI later learned from another Godaddy employee the server is NOT any faster I've had NOTHING but problems since the day I switched to CPanel I've spoken to many of their customer service reps, who are CLUESLESS on how to fix the problem THEY created I spoke to a supervisor by the name of HAYDEN JHUSTAD who PROMISED be the primary contact until all problems where resolvedWell, HAYDEN JHUSTAD refuses to return my calls or reply to my emailsHAYDEN J HUSTAD is ignoring me completely THEY ARE A BUNCH OF LIERS!!!!
The problem could EASLY be fixed if they allowed me to return to the old server WHICH THEIR SUPERVISOR HAYDEN JHUSTAD REFUSES TO DOHe, like Godaddy does NOT care about their customers!!! It's been almost MONTHS and NOTHING has been resolved
AVOID THIS COMPANY AT AT ALL COST
I renewed a domain name with this business on 3/8/for a total of $
I received a coupon code good for 30% off this on 2/10/(30% off renewals code gd6276a) however that coupon expired before I could use itA chat online with GoDaddy Customer Service on 3/was started to ask them to reissue this codeI was told they could not because it came from corporate and there was "NO WAY POSSIBLE" to issue me a 30% off code
This morning, 3/8, I received an email from GoDaddy stating "Check out now and save 25% off the items in your cart" and listing my domain renewal as the ONLY item in my cart When I tried to use the code (***), it did not workA chat with customer service resulted in me being told the code was "NOT GOOD FOR RENEWALS" - yet that was the ONLY item in my cartThis to me is a BAIT AND SWITCH campaignWhy would they send me such an email and even list the renewal items in my cart?
This is BAD business practice and bait & switch The customer service
Today I noticed a chatge to my bank account in the amount of $I called to inquire what this charge was for since I did not receive prior notice Come to find out it is a renewal charge for a birthday gift I purchased for a family member last year in 2/16/Here is the kicker they charged my new bank card which was receuved by me in October I did not authoruze them ti charge this new card When I spoke with the representative he stated that I had used this new card for my initial purchase in february Bold face lie What they did is attach my card to my friend's account when I contacted them to update the billing information for my account When I confronted the rep about this, he said they did not He lied I want full refund to my bank account ASAP They are liars and predators
I recently got an email saying I am in danger of losing my domain name, ***My one domain name is the only product I still have with godaddy because every interaction I've ever had with them is an unbelievable headacheA day after getting the email, I try to log into my godaddy account but cannot remember the passwordThe service wants to email me a way to reset the passwordI say ok, and wait for the reset emailAt this point I realize my email has been shut off by godaddyShutting down the domainI call into the call centerThe rep wants my pin codeI do not have a pin code, never set one upThen the rep wants my last digits of credit card on fileIt was over a year since I used a credit card with godaddy, and my card numbers have all been changedI have no idea what card was used a year agoThe rep tells me I am out of luck thenWithout a pin or last of a credit card I no longer use, he will not help meI never set up a pin I repeatWell then one was
I would not recommend GoDaddy to anyone! I've worked with them on several occasions because I'm a web developer and have moved many many clients away from themPlease do not get hooked into their services because they will try to suck every last penny out of you with addons that are always included in every other hosting company I've worked with!
When you call in, they don't offer to help you, rather try to get you to pay for their development team to do the work for youI feel it's time for me to write my review after having so many bad experiences with them
I currently have a few databases hosted with GoDaddy.comI pay for it monthly, and on July they deleted all data from one of my databases stating I went over the storage limitThey should have sent me a warning so I would have the chance to correct the issue, as stated on item of the hosting agreementInstead they just deleted important dataI've had this issue before and they send me an email, opened support ticket #and the issue was resolvedthis time, they just deleted all my dataWhen my password didn't work for the database, I called them and they had no idea of what was going on, they asked me to change the password and wait 24hs to have the issue resolved24hs later I called and they started telling me that the database was too bigand they had to delete it
Company's claiming that they work with GODaddy LLCemailing me on my personal email from the following domains soliciting services that they should not be soliciting after I have emailed them multiple times with a cease and decist letter
The Domains Are As Follows:
***
Emails Come almost daily from this domain and I do not appreciate it
paid over $ for our website emergency servicewhere they rebuild your website for you ours domain expiredso we had to do this after we paid the feei was told it could take weeks to do this depending on the difficultyto my surprise two minutes later I get an email saying the process is completedwent to the website and saw its a defunct hallow empty garbage of what it used to be all the data is gonei have since tried reaching them via email and phone no one replysi feel I was scammedour reputation is on the line and I cant get our website put back updisgraceful
Chad D or GIn the Arizona Call center was extremely disrespectful when discussing a matter with him on the phoneHe told me I didn't make sense and if I made sense to him, he would resolve my issueHis nonchalant attitude and borderline insulting tone is unprofessional and gave me my second negative experienceThe first was when my rep fraudulently charged my card with our my consent and upgraded me to website builderI received my money back however, morally and ethically that was wrong
when I got hacked, I had to close whole email address account I had to create new email address account which mean whole my information is gonei tried to call godaddy and ask for ID number so I can access my account to change my email address but they has repeatedly refused to help me solve this problems I paid dollars each year for three website and they still refuse to allow me to get my account update which prove that they are trying to steal my property from me I want this supervisor christy the time it took place is central time is pm and date is dec26th I demand that I get ID number so I can update my email address they kept changing the story about policywhen they said they can email me to confirm but I told them over time that email has been changed due to hackerthen they changed story and asked for me to let them text to me but I repeatedly told them that I am deaf and if they need confirm by number then they are required to call numbe
I purchased a domain name (***) through the GoDaddy siteNo where on the product purchase form or anywhere did the site say that A) I may not get the product purchased or B) You will have to wait 5-business days to get the productI paid $for this domain and my money was taken and chargedThis occurred on 07/25/I contacted GoDaddy later that day to find out why the domain wasn't in my account for useThe Rep told me that the domain was mine and guaranteed me that I would have it with in 3-business daysI called again today (07/31/2017) and spoke with Nicole first and then the supervisor MarcusMarcus was too busy defending his company and wouldn't be of ANY serviceHe told me that the domain I purchased had expired and they would refund my money
This is unacceptableGodaddy took my $and gave me hopes of getting a productIs still holding my moneyAnd I quoted a site based on this information and I will lose $because of this sca
Advertisement
I purchased a domain from godaddy
On their website they advertised- when you register for years or more 1st year price is $additional years $
At checkout cart was showing for years
Called support and they couldn't help me, didn't offer a satisfactory answer
Terrible service, terrible accountingWill not contact you if there is a problem
Their customer service sucks! Please read the fine print on the their return policyMy SSL didn't work with my websiteSo, I called their customer serviceI was a denied a refundThey said I paid in advance, so they don't allow refundsWow, Don't buy any products from themWaste of my time and money
I was registered in August and purchased a number of domain names in GoDaddy.comIn May of this year I sold domain names, in June 16, I received their mail that the auction has been paid, totaling $But to this day I still haven't received the moneyDuring the period, I sent them a lot of mail, and asked them to provide payment credentialsThey refused to offerOnly to the beginning of October, they said my auction was frozen by OFACThen [email protected] sent me a OFAC link to let me fill inMy English is not very good, when filling in the relevant information, such as: Financial Blocked Funds,Remitter,Remitting Financial Institution, and so I do not know these content, I asked them to the informationThey also refused to provideI had to through their own grasp of the part of the information and query website, complete and submitted to the OFAC, and do not know whether it is completely correctBut it has been more than a month, and during this period I s
The service the were to provide me was an active email account Turns out that they renewed my email account, however didn't inform me that I needed to review my domain in order to have the email account active Therefore I own an email account that isn't active!! Since it took over days to find out that my account was not active, I am no longer eligible for a refund but they are happy to take MORE money from me to activate the domain and allow the email account to work What a scam!
They billed my account without proper authorization for a renewal for the next calendar year months from the time of renewalOn top of this the service was worthlessI made numerous calls to tech support which could not help me with my issues and the issues would change based on who I was speaking withI should have listened to the online reviews and not signed up in the first place with Godaddy
This company makes it impossible to cancel a productThey continue to charge my credit card for website security and I don't even have a websiteThey are sneaky and I will never do business with this corrupt business ever again
Horrible experience I have talked to someone at the company days in a row and every time I feel like the person is inconvenienced by my call I called because my renewal should be and they sent renewals totaling over They told me one of the renewals needed hours to remove and in the mean time they turned off my website I am now down for hours and they "can't help me." Its up on their end So disgusted right now Do not use this company
Godaddy defaulted to automatically renew my annual hosting package and charged me $when I didn't consentI found out they illegally charged meI've tried calling numerous times during the day window but was never able to get through to a human representative
When trying to reach them through online chat, they conveniently do not have a category for billing
They charged me for an entire year without my consent What they are doing is absolutely criminal and illegal
I was finally able to connect to a human on the 32nd dayGodaddy and the billing department (Keith, Elliot and Andrew) refused to refund the illegally renewed purchase and stated they were restricted by Godaddy policy becasue they only issue annual refunds on year hosting packages after days
Nevertheless, I stand that Godaddy is unethical and commits illegal business transactions for the charges of year services without consent and refusal for partial refund which is hidden and obstructed through their poor user interface, hidden and deceptive language and unavailability through phone calls and online chat support
I use Godaddy for hosting servicesI was happy with their service until a representative LIED to me in order to switch my hosting service to a "faster" serverI later learned from another Godaddy employee the server is NOT any faster I've had NOTHING but problems since the day I switched to CPanel I've spoken to many of their customer service reps, who are CLUESLESS on how to fix the problem THEY created I spoke to a supervisor by the name of HAYDEN JHUSTAD who PROMISED be the primary contact until all problems where resolvedWell, HAYDEN JHUSTAD refuses to return my calls or reply to my emailsHAYDEN J HUSTAD is ignoring me completely THEY ARE A BUNCH OF LIERS!!!!
The problem could EASLY be fixed if they allowed me to return to the old server WHICH THEIR SUPERVISOR HAYDEN JHUSTAD REFUSES TO DOHe, like Godaddy does NOT care about their customers!!! It's been almost MONTHS and NOTHING has been resolved
AVOID THIS COMPANY AT AT ALL COST
I renewed a domain name with this business on 3/8/for a total of $
I received a coupon code good for 30% off this on 2/10/(30% off renewals code gd6276a) however that coupon expired before I could use itA chat online with GoDaddy Customer Service on 3/was started to ask them to reissue this codeI was told they could not because it came from corporate and there was "NO WAY POSSIBLE" to issue me a 30% off code
This morning, 3/8, I received an email from GoDaddy stating "Check out now and save 25% off the items in your cart" and listing my domain renewal as the ONLY item in my cart When I tried to use the code (***), it did not workA chat with customer service resulted in me being told the code was "NOT GOOD FOR RENEWALS" - yet that was the ONLY item in my cartThis to me is a BAIT AND SWITCH campaignWhy would they send me such an email and even list the renewal items in my cart?
This is BAD business practice and bait & switch The customer service
Today I noticed a chatge to my bank account in the amount of $I called to inquire what this charge was for since I did not receive prior notice Come to find out it is a renewal charge for a birthday gift I purchased for a family member last year in 2/16/Here is the kicker they charged my new bank card which was receuved by me in October I did not authoruze them ti charge this new card When I spoke with the representative he stated that I had used this new card for my initial purchase in february Bold face lie What they did is attach my card to my friend's account when I contacted them to update the billing information for my account When I confronted the rep about this, he said they did not He lied I want full refund to my bank account ASAP They are liars and predators
I recently got an email saying I am in danger of losing my domain name, ***My one domain name is the only product I still have with godaddy because every interaction I've ever had with them is an unbelievable headacheA day after getting the email, I try to log into my godaddy account but cannot remember the passwordThe service wants to email me a way to reset the passwordI say ok, and wait for the reset emailAt this point I realize my email has been shut off by godaddyShutting down the domainI call into the call centerThe rep wants my pin codeI do not have a pin code, never set one upThen the rep wants my last digits of credit card on fileIt was over a year since I used a credit card with godaddy, and my card numbers have all been changedI have no idea what card was used a year agoThe rep tells me I am out of luck thenWithout a pin or last of a credit card I no longer use, he will not help meI never set up a pin I repeatWell then one was