We were setup on an auto-renew email hosting plan that renewed in December We were no longer utilizing Godaddy for Email hosting and were in the process of migrating to another service providerIn early January we changed our domain settings to no longer utilize Godaddy email and then contacted Godaddy in order to cancel this account, but were declinedWe requested a partial refund since we were no longer using their services but were again declined any refund amountGodaddy has charged us for a service we are not utilizing and this is inappropriate
I have used Go Daddy for many years for domains and more recently Outlook service for my business email The program crashed last week and I spent numerous hours trying to get help from them to fix it After having to uninstall it, do a fix and re-install it I find that all of my business folders with important information are missing Go Daddy tech support will take no responsibility and, in fact, continued to tell me it is all my fault I am not a tech person, I am a financial services professional I hire companies like Go Daddy to do the tech support and if there was something I needed to know about how to save my files, they needed to tell me BEFORE this happened and now take responsibility to help me recover the lost files Instead, they just tell me it's my fault Bad Business practices!
These scandals have email that is not functional, and they know of the issues/yet fail to mitigate them and continue charging for unusable email
Cpanel email intermediately shuts off, they know of the issue, yet they up sold me to it, only to have a subsequent representative tell me "I'm not sure why they would do such, it periodically shuts off for no reason."
Workspace email has constant issues as well (i.epeople won't receive mail, you won't receive their mail, etc.)
I subsequently switched to office 365, and this week it was constantly downSome go daddy representatives acknowledged the issue, while others completely denied its existence
The office constantly shuts out the Godaddy client, continuously asking for a password over and over againA go daddy representative acknowledged the issues as "wide spread" on Friday the 17th, while others deny it, including the manger Matt Poland, who refuses to refund my money paid a few days ago for the office suite (whic
I became a customer of Godaddy years ago when I established a domain name
for my brother’s company Unfortunately, we did not utilize the domain beyond playing around with the tools to set it up and it was not
utilized at all in the time sinceWe did not intend to renew the domain, much less for additional years I know we did not select an auto-renewal on the account I have now received a charge on my credit card for additional years of this service and when I called to ask them to remove the charge they indicated since Days had passed since the charge occurred, this was not possibleSearching for reviews on this company, I see the website consumeraffairs dot com has an overwhelming number of one star reviews with a similar taleThis feels awfully scammy to me, if not also breaking some consumer protection laws
On my credit card bill, there showed up a charge to DNH*GODADDY.COM *** AZ, transaction date 4/18/16, posting date 4/19/16, reference # for $ I NEVER authorized this charge, I was divorced in 2014, and apparently, my xhusband was at one time an authorized user on my credit card When I called GoDaddy today to ask them to remove the charge, that I don't have or want this domain name that my xhusband charged, they refused to remove the charge They told me that I should talk to my xhusband and have him change credit cards on their account and that's the only way they'll refund me I feel like this is ABSOLUTELY ridiculous and he and I have no communication what-so-ever This is not a good solution and I'm being penalized for his fraudulent charge on MY credit card for something I have nothing to do with All I want is them to remove the charge from my credit card, and remove me and completely disassociate me with their company ASAP!
Godaddy has sold me domains that do not functionWhen I call in for assistance I am being asked to buy multiple additional products that I do not need and I am not getting the assistance I need
I called GoDaddy with a question on how to add a picture to my siteI Ed, Arron and another agent who was very rudeI asked to speak with a manager, I was placed on hold for 10mins, then was told I have to wait on hold until the manager is finished what they are doingI released the call and called back and asked to speak to another manager, this time I got Robin who was very sarcastic and extremely rudeI asked her what the information did the agent give her so I don't have to repeat myself and can move forwardRobin replied with "No, you can tell me whats going on and I will take your feedback" I said excuse me really
I recently called godaddy to cancel my hosting service for *** hosting
Within days I asked them to restore my hosting service as I forgot wordpress site files
The sales guy on the other side said all files and wordpress site will be restoredThe company charged me $to restoreWhen I went to check the site, I saw none of the ftp accounts, set up or anything related to our files were restored
I spoke with a VERY rude customer support person and he said even though the sales person promised me that the file can be recovered what we have is just some database backups and that he will not provide any refund
I mentioned several times that WordPress set up is all I wanted and that's why I purchased the restore service and yet, he wont listen to me and told me I am not entitled to a refund for not keeping a promise provided by the sales guy
I have been using GoDaddy for over years now and I have many customers that I use as a pro account, with recent i
I tried to change my renewal for my domain and was having difficulty getting the year with no additional services instead of years so I contacted customer support for assistance I received the confirmation for the year and thought everything was fine until I got back after evacuating for Hurricane Irma and noticed that there was an extra charge on my credit card from GoDaddy One for the year that I requested through customer service, and one for the original renewal of years, for a total of years instead of year Both dated the same day I contacted GoDaddy customer support and they stated they cannot issue a refund without cancelling the domain, and I couldn't re-register the domain for days
I purchased a simple domain name just to park it, and am now receiving 3-spam phone calls a day from one or another foreign "website design" companiesGoDaddy sells your contact information without your consent
Terrible service! Do not go with these people I ordered a domain and email address only to find the email address was not available After going back and forth with Microsoft and Godaddy many times, each saying it's the other person's problem, I requested a refund I was able to get most of it, and again, after waiting on their chat system (one time for over an hour) for them to do their thing they never refunded my money for the domain They said I was days outside of the refund window which was over New Year's holiday weekend They never provided me with a transcript of my chat sessions when I requested everything The supervisor I spoke with said he couldn't make an exception for me because he'd have to make an exception for a million other people If they have a million dissatisfied customers maybe that says something about their business So upset about they way they treat customersI still believe I requested it within their time frame and the customer service rep didn't put the request through until after it had expired
I have dealt with GoDaady as a registrar for many years and held them in highest esteem until I decided to use them to host my site when my nightmare beganI am a software developer and an intranetwork engineer and have been in my profession for the last years
Security Warning
I started with a shared windows hosting ($/ month) on June and soon realized that their .net offering was not upto date as they claimedMy apps were written in Asp.net core I was told that they would be upgrading soon, but that never happenedAfter weeks of waiting and realizing the limitation of the shared environment and overcoming my disappointment , I moved to purchase a Virtual Private Server account on July Disappointed because they refused to give any credit towards the new purchase which I had to do due to their limitationsI chose the self managed option as I am highly experienced in my field As a rule I do a security monitoring before uploading my files when I discovered that I was a target of brute force attack On a Windows server you can see this happening on the Event Viewer when every second a login attempt is being made with different user namesThis began within 24hrs of me signing up Let me also add here that the domain name I was using was brand new and had nothing to indicating anything special was behind it
When I informed GoDaddy about this, they convinced me that they would have a resolution within hrsBeing busy with everything else I came to realize on July that I was still waiting for a resolutionWhen I called them now they started a parrot like repetition saying that on a self managed server, it was my responsibility to prevent getting hacked and that their parent servers were their only concern GoDaddy's solution was for me to pay them more money so they can manage When I asked them if they would be moving my domain to a different machine, they said "NO" that was not required
As much as I agree with protecting my assets, here are the problems with those statements
(a) The server that I purchased exists on their physical network, the IP address is provisioned by them and to reach my server, every connection must pass through their routers & a (phantom) firewallThe attacks don't originate out of thin air as they make it seem like the machine I was given was sitting in an open field
(b) So they can't answer what changes the security situation when my domain does not use a different machine
I used a program called VisualRoute, day free trial and realized what a poorly configured network they have Every responsible company has a fiduciary of providing a first line of defense against Denial of Service, DDoS etcas this also affects the performance GoDaddy miserably fails in this aspect Another point to note is they do not indicate their lack of protecting you anywhere on their website nor on the phone
Inter-departmental Communications break
Their Customer Development Department called me as I was getting ready to ask for a full refund since I could not use their service at all due to security issues Their promise to refund turned into a phone transfer nightmare between their accounting department & the hosting department who did not honor that and start to point out my "inability" As though it's ok for this hacking to go on
No higher ups to help
When tying to get to a supervisor's supervisor, they will simply refuse to give a even an email address saying you have reached the end of the rope
Billing Issues
I also realized that when I moved on to the VPS, the sales person assured me that the shared hosting is cancelled and there was nothing else I need to do That was not true as I was charged $on July 15thI know it's a small amount but not only this would add up eventually but it's also the principle
Bottomline & Resolution
Bottom line is buyers beware and please ask the appropriate questions based on what I have written here
By all means AVOID GoDaddy I found a host that seems to satisfy all that I was looking for, at least so far I had to file a Dispute with my financial institution and got a full refund as GoDaddy will trick you to wait and inform you that you went past the hr mark
I signed up for a renewal on their email servicesI have been a customer since Their email services have had problems with disappearing emailsI would see an email listed on my computer and have it disappear off the computerI called them twice about the problem asking for helpI even had someone come on line to take over my computer to diagnose the issueThe problem kept on happeningI run a business and customer emails were not getting through!! I called my computer tech at Boxaid and he reviewed the issueHe said it was GoDaddyI switched over to Google and then Godaddy took it back overI had to reset up my computer with GoogleI must have spent hours with this issueI called them to get a refund and they refused to give me oneMy receipt does not state that there is a set time for returns, etcI believe that they are supposed to have that on a receipt by lawI have had previous issues with themI needed to update my website and they had me switch times bet
Received my credit card statement which indicated a $charge from GoDaddy.com on 07/20/which I did not authorize I called customer service to determine what the charge was for, and they indicated it was a "auto-renewal" of domains I had purchased in the past I neither authorized the renewal, or the charge & received no notification of the charge When I asked them to reverse the charge, they stated they would not & could not I asked to speak to a supervisor & was transferred to Chris in Billing who indicated the same - he would neither cancel or reverse the charge, nor could he tell me if I had any other "open" accounts or charges I asked to close any & all accounts I might have open, and he indicated he wouldn't be able to tell me if I had anything else open If I had authorized this charge, I should have certainly received a statement or confirmation, which I did not He also indicated he would not be able to provide me "proof" that I authorized
Horrible experience after years of giving them my business they don't appreciate their customersThey talked me into upgrading to their new plan that was supposedly be better and I explicitly asked them if I would keep the email that that I had before with my hosting and they said YESAfter a month from that I learned that my business emails were bouncing back, so called to see if there were any technical issues, but instead I found out they stopped the service for emails and wanted to sell me a new email package instead even though the new plan they already sold me was supposed to include emails
I called and wanted to cancel all my services with them and asked for a refund for the unused portion of services I purchased which is about years from now to expire, but they said they can't refund anything
I don't know what to call them to be appropriateto me they are con artists who took advantage of my trust in them
My domain *** was sold through ***, I see EstPayout Date Jun 8, But I never receive payment from afternic until now, time send message to TA Agent but never response
I filed a complaint due to the fact there is a continuing charge on my bank account from GoDaddy that no one can explain I spoke to my bank (*** ***) and they have referred me back to GoDaddy As I have not been able to get a response from GoDaddy I am filing a complaint Note, I have my website with GoDaddy and I am very happy with that but this is not acceptable Its $each month and no one can tell me why or what it is for ***
I had a web domain and website with Go Daddy and a sales associate with Go Daddy called me and told me I must purchase an SSL certificateSo I did because I didn't know any different The sales associate told me I needed oneWell I paid up front for it and did not even know how to use itI had a company build my website and they had put an SSL certificate on my websiteWell I never used or activated the SSL certificate I was told I had to purchaseWhen I called to cancel the SSL certificate after the company whom made my website told me to cancel it as they said I didn't need it they would not refund my money and claimed they couldn't because I couldn't prove I didn't have oneI am still unsure why I was told by the company I needed one and I feel it is not ok to call current customers and threaten them into buying products they don't want or needI want my money refunded as I didn't use the product and paid money for it
I purchased Office product thru Godaddy and was told in clear terms that I had until Oct11, to cancel and get a refundThere was NO mention of any kind of a fee for termination of the purchase when I signed upI terminated the agreement this morning and and was told that there will be a $fee for "migration" of the dataI had not heard this term before and was not told about this feeSo, I asked to speak with the supervisor"Bob" introduced himself as supervisor and did not have any clue what I was talking about or at least that was his position - - ignoranceThat is a very deceptive business practice and Godaddy should be ashamed of doing thisI have been a prepaid customer (having paid for years in advance) and am shocked to be treated like this
Two emails were sent to godaddy.com on 6-6-17, detailing the issue and the desired action(s):
"Hello,
I hope this message finds you wellI am filing a complaint with both godaddy.com and all associated personnelThe product in reference is ***, the domain that I purchased on 5/After purchasing the domain I then signed up for the go central website builder on 5/which had a free day trial offer with billing to start on 6/The template (the arts and entertainment #8) was published with updates on multiple occasions
On 5/however, the original template created on 5/would not load and it appears that godaddy.com created another go central offer for the same domainSo there were two templates for the same domain of ***One being a go central business site and the other a go central business plus, although I did not sign up for the trial offer for the go central plus
When I spoke to a rep yesterday on 6/5, I requ
We were setup on an auto-renew email hosting plan that renewed in December We were no longer utilizing Godaddy for Email hosting and were in the process of migrating to another service providerIn early January we changed our domain settings to no longer utilize Godaddy email and then contacted Godaddy in order to cancel this account, but were declinedWe requested a partial refund since we were no longer using their services but were again declined any refund amountGodaddy has charged us for a service we are not utilizing and this is inappropriate
I have used Go Daddy for many years for domains and more recently Outlook service for my business email The program crashed last week and I spent numerous hours trying to get help from them to fix it After having to uninstall it, do a fix and re-install it I find that all of my business folders with important information are missing Go Daddy tech support will take no responsibility and, in fact, continued to tell me it is all my fault I am not a tech person, I am a financial services professional I hire companies like Go Daddy to do the tech support and if there was something I needed to know about how to save my files, they needed to tell me BEFORE this happened and now take responsibility to help me recover the lost files Instead, they just tell me it's my fault Bad Business practices!
These scandals have email that is not functional, and they know of the issues/yet fail to mitigate them and continue charging for unusable email
Cpanel email intermediately shuts off, they know of the issue, yet they up sold me to it, only to have a subsequent representative tell me "I'm not sure why they would do such, it periodically shuts off for no reason."
Workspace email has constant issues as well (i.epeople won't receive mail, you won't receive their mail, etc.)
I subsequently switched to office 365, and this week it was constantly downSome go daddy representatives acknowledged the issue, while others completely denied its existence
The office constantly shuts out the Godaddy client, continuously asking for a password over and over againA go daddy representative acknowledged the issues as "wide spread" on Friday the 17th, while others deny it, including the manger Matt Poland, who refuses to refund my money paid a few days ago for the office suite (whic
I became a customer of Godaddy years ago when I established a domain name
for my brother’s company Unfortunately, we did not utilize the domain beyond playing around with the tools to set it up and it was not
utilized at all in the time sinceWe did not intend to renew the domain, much less for additional years I know we did not select an auto-renewal on the account I have now received a charge on my credit card for additional years of this service and when I called to ask them to remove the charge they indicated since Days had passed since the charge occurred, this was not possibleSearching for reviews on this company, I see the website consumeraffairs dot com has an overwhelming number of one star reviews with a similar taleThis feels awfully scammy to me, if not also breaking some consumer protection laws
On my credit card bill, there showed up a charge to DNH*GODADDY.COM *** AZ, transaction date 4/18/16, posting date 4/19/16, reference # for $ I NEVER authorized this charge, I was divorced in 2014, and apparently, my xhusband was at one time an authorized user on my credit card When I called GoDaddy today to ask them to remove the charge, that I don't have or want this domain name that my xhusband charged, they refused to remove the charge They told me that I should talk to my xhusband and have him change credit cards on their account and that's the only way they'll refund me I feel like this is ABSOLUTELY ridiculous and he and I have no communication what-so-ever This is not a good solution and I'm being penalized for his fraudulent charge on MY credit card for something I have nothing to do with All I want is them to remove the charge from my credit card, and remove me and completely disassociate me with their company ASAP!
Godaddy has sold me domains that do not functionWhen I call in for assistance I am being asked to buy multiple additional products that I do not need and I am not getting the assistance I need
I called GoDaddy with a question on how to add a picture to my siteI Ed, Arron and another agent who was very rudeI asked to speak with a manager, I was placed on hold for 10mins, then was told I have to wait on hold until the manager is finished what they are doingI released the call and called back and asked to speak to another manager, this time I got Robin who was very sarcastic and extremely rudeI asked her what the information did the agent give her so I don't have to repeat myself and can move forwardRobin replied with "No, you can tell me whats going on and I will take your feedback" I said excuse me really
I recently called godaddy to cancel my hosting service for *** hosting
Within days I asked them to restore my hosting service as I forgot wordpress site files
The sales guy on the other side said all files and wordpress site will be restoredThe company charged me $to restoreWhen I went to check the site, I saw none of the ftp accounts, set up or anything related to our files were restored
I spoke with a VERY rude customer support person and he said even though the sales person promised me that the file can be recovered what we have is just some database backups and that he will not provide any refund
I mentioned several times that WordPress set up is all I wanted and that's why I purchased the restore service and yet, he wont listen to me and told me I am not entitled to a refund for not keeping a promise provided by the sales guy
I have been using GoDaddy for over years now and I have many customers that I use as a pro account, with recent i
I tried to change my renewal for my domain and was having difficulty getting the year with no additional services instead of years so I contacted customer support for assistance I received the confirmation for the year and thought everything was fine until I got back after evacuating for Hurricane Irma and noticed that there was an extra charge on my credit card from GoDaddy One for the year that I requested through customer service, and one for the original renewal of years, for a total of years instead of year Both dated the same day I contacted GoDaddy customer support and they stated they cannot issue a refund without cancelling the domain, and I couldn't re-register the domain for days
I purchased a simple domain name just to park it, and am now receiving 3-spam phone calls a day from one or another foreign "website design" companiesGoDaddy sells your contact information without your consent
Terrible service! Do not go with these people I ordered a domain and email address only to find the email address was not available After going back and forth with Microsoft and Godaddy many times, each saying it's the other person's problem, I requested a refund I was able to get most of it, and again, after waiting on their chat system (one time for over an hour) for them to do their thing they never refunded my money for the domain They said I was days outside of the refund window which was over New Year's holiday weekend They never provided me with a transcript of my chat sessions when I requested everything The supervisor I spoke with said he couldn't make an exception for me because he'd have to make an exception for a million other people If they have a million dissatisfied customers maybe that says something about their business So upset about they way they treat customersI still believe I requested it within their time frame and the customer service rep didn't put the request through until after it had expired
I have dealt with GoDaady as a registrar for many years and held them in highest esteem until I decided to use them to host my site when my nightmare beganI am a software developer and an intranetwork engineer and have been in my profession for the last years
Security Warning
I started with a shared windows hosting ($/ month) on June and soon realized that their .net offering was not upto date as they claimedMy apps were written in Asp.net core I was told that they would be upgrading soon, but that never happenedAfter weeks of waiting and realizing the limitation of the shared environment and overcoming my disappointment , I moved to purchase a Virtual Private Server account on July Disappointed because they refused to give any credit towards the new purchase which I had to do due to their limitationsI chose the self managed option as I am highly experienced in my field As a rule I do a security monitoring before uploading my files when I discovered that I was a target of brute force attack On a Windows server you can see this happening on the Event Viewer when every second a login attempt is being made with different user namesThis began within 24hrs of me signing up Let me also add here that the domain name I was using was brand new and had nothing to indicating anything special was behind it
When I informed GoDaddy about this, they convinced me that they would have a resolution within hrsBeing busy with everything else I came to realize on July that I was still waiting for a resolutionWhen I called them now they started a parrot like repetition saying that on a self managed server, it was my responsibility to prevent getting hacked and that their parent servers were their only concern GoDaddy's solution was for me to pay them more money so they can manage When I asked them if they would be moving my domain to a different machine, they said "NO" that was not required
As much as I agree with protecting my assets, here are the problems with those statements
(a) The server that I purchased exists on their physical network, the IP address is provisioned by them and to reach my server, every connection must pass through their routers & a (phantom) firewallThe attacks don't originate out of thin air as they make it seem like the machine I was given was sitting in an open field
(b) So they can't answer what changes the security situation when my domain does not use a different machine
I used a program called VisualRoute, day free trial and realized what a poorly configured network they have Every responsible company has a fiduciary of providing a first line of defense against Denial of Service, DDoS etcas this also affects the performance GoDaddy miserably fails in this aspect Another point to note is they do not indicate their lack of protecting you anywhere on their website nor on the phone
Inter-departmental Communications break
Their Customer Development Department called me as I was getting ready to ask for a full refund since I could not use their service at all due to security issues Their promise to refund turned into a phone transfer nightmare between their accounting department & the hosting department who did not honor that and start to point out my "inability" As though it's ok for this hacking to go on
No higher ups to help
When tying to get to a supervisor's supervisor, they will simply refuse to give a even an email address saying you have reached the end of the rope
Billing Issues
I also realized that when I moved on to the VPS, the sales person assured me that the shared hosting is cancelled and there was nothing else I need to do That was not true as I was charged $on July 15thI know it's a small amount but not only this would add up eventually but it's also the principle
Bottomline & Resolution
Bottom line is buyers beware and please ask the appropriate questions based on what I have written here
By all means AVOID GoDaddy I found a host that seems to satisfy all that I was looking for, at least so far I had to file a Dispute with my financial institution and got a full refund as GoDaddy will trick you to wait and inform you that you went past the hr mark
I signed up for a renewal on their email servicesI have been a customer since Their email services have had problems with disappearing emailsI would see an email listed on my computer and have it disappear off the computerI called them twice about the problem asking for helpI even had someone come on line to take over my computer to diagnose the issueThe problem kept on happeningI run a business and customer emails were not getting through!! I called my computer tech at Boxaid and he reviewed the issueHe said it was GoDaddyI switched over to Google and then Godaddy took it back overI had to reset up my computer with GoogleI must have spent hours with this issueI called them to get a refund and they refused to give me oneMy receipt does not state that there is a set time for returns, etcI believe that they are supposed to have that on a receipt by lawI have had previous issues with themI needed to update my website and they had me switch times bet
Received my credit card statement which indicated a $charge from GoDaddy.com on 07/20/which I did not authorize I called customer service to determine what the charge was for, and they indicated it was a "auto-renewal" of domains I had purchased in the past I neither authorized the renewal, or the charge & received no notification of the charge When I asked them to reverse the charge, they stated they would not & could not I asked to speak to a supervisor & was transferred to Chris in Billing who indicated the same - he would neither cancel or reverse the charge, nor could he tell me if I had any other "open" accounts or charges I asked to close any & all accounts I might have open, and he indicated he wouldn't be able to tell me if I had anything else open If I had authorized this charge, I should have certainly received a statement or confirmation, which I did not He also indicated he would not be able to provide me "proof" that I authorized
Horrible experience after years of giving them my business they don't appreciate their customersThey talked me into upgrading to their new plan that was supposedly be better and I explicitly asked them if I would keep the email that that I had before with my hosting and they said YESAfter a month from that I learned that my business emails were bouncing back, so called to see if there were any technical issues, but instead I found out they stopped the service for emails and wanted to sell me a new email package instead even though the new plan they already sold me was supposed to include emails
I called and wanted to cancel all my services with them and asked for a refund for the unused portion of services I purchased which is about years from now to expire, but they said they can't refund anything
I don't know what to call them to be appropriateto me they are con artists who took advantage of my trust in them
My domain *** was sold through ***, I see EstPayout Date Jun 8, But I never receive payment from afternic until now, time send message to TA Agent but never response
I filed a complaint due to the fact there is a continuing charge on my bank account from GoDaddy that no one can explain I spoke to my bank (*** ***) and they have referred me back to GoDaddy As I have not been able to get a response from GoDaddy I am filing a complaint Note, I have my website with GoDaddy and I am very happy with that but this is not acceptable Its $each month and no one can tell me why or what it is for ***
I had a web domain and website with Go Daddy and a sales associate with Go Daddy called me and told me I must purchase an SSL certificateSo I did because I didn't know any different The sales associate told me I needed oneWell I paid up front for it and did not even know how to use itI had a company build my website and they had put an SSL certificate on my websiteWell I never used or activated the SSL certificate I was told I had to purchaseWhen I called to cancel the SSL certificate after the company whom made my website told me to cancel it as they said I didn't need it they would not refund my money and claimed they couldn't because I couldn't prove I didn't have oneI am still unsure why I was told by the company I needed one and I feel it is not ok to call current customers and threaten them into buying products they don't want or needI want my money refunded as I didn't use the product and paid money for it
I purchased Office product thru Godaddy and was told in clear terms that I had until Oct11, to cancel and get a refundThere was NO mention of any kind of a fee for termination of the purchase when I signed upI terminated the agreement this morning and and was told that there will be a $fee for "migration" of the dataI had not heard this term before and was not told about this feeSo, I asked to speak with the supervisor"Bob" introduced himself as supervisor and did not have any clue what I was talking about or at least that was his position - - ignoranceThat is a very deceptive business practice and Godaddy should be ashamed of doing thisI have been a prepaid customer (having paid for years in advance) and am shocked to be treated like this
Two emails were sent to godaddy.com on 6-6-17, detailing the issue and the desired action(s):
"Hello,
I hope this message finds you wellI am filing a complaint with both godaddy.com and all associated personnelThe product in reference is ***, the domain that I purchased on 5/After purchasing the domain I then signed up for the go central website builder on 5/which had a free day trial offer with billing to start on 6/The template (the arts and entertainment #8) was published with updates on multiple occasions
On 5/however, the original template created on 5/would not load and it appears that godaddy.com created another go central offer for the same domainSo there were two templates for the same domain of ***One being a go central business site and the other a go central business plus, although I did not sign up for the trial offer for the go central plus
When I spoke to a rep yesterday on 6/5, I requ