Godaddy's Hosting Deceptive Sales Practices
Godaddy salesperson, Luis on the 23rd of May sold me a server and said they would migrate for meHe told me the server would be able to handle my capacity needs
I bought the migration at and the server at monthlyAfter hours of the purchase, they told me they would no longer be able to migrate from my old serverI asked to cancel the order and it took over a week for me to receive my refund
I still wanted to move to Godaddy so I just needed skmeone to migrateI found a company Fantasktic that charged me $so I purchased the server again for $
It took Fantasktic a few days to migrate my files to Godaddy and when we finally got there the server kept crashing
I called tech support at Godaddy and they said that my CPU usage was more than available for the planI asked them why Luis (their salesperson) would sell it to me and they said there was no way they could know if the server would handle my files
I paid Go Daddy $to increase my company's appearance on search engines (SEO)I received nothing in return except for a less than five minute call once a month and a short email claiming that the search terms they picked had climbed the online listsThis is not trueEvery time I tried to look up my company's website it was either not to be found or much lower on the list than Go Daddy had told meAfter two months, I complained about the lack of results and was assured that much better results were forth coming soon
I have not had a single sale of my product on the website (***) that Go Daddy did SEO for allegedlyMy same product sells briskly on the *** *** *** *** website
When I spoke to Mikela in SEO on 11/5/18, she told me there are no refundsShe told me, "SEO is something we recommend to a more established businessThe salesmen won't tell you that because they want the business." That is deceptionMikela next suggested I try another sal
We have been a customer of Godaddy for many yearsWe have subscribed to a Dedicated Server to maintain good performance of our websiteWe also pay additional costs for the Assisted Server Service
Several months ago a Godaddy Representative called me to have our server (***) upgraded to another server (***) because the old server was becoming outdatedI was promised that the migration would be seamless
During the course of the migration we found that several files were not migrated, but we worked with Godaddy to resolveAll seemed to be running smoothly on *** until last weekAll of a sudden our Email was gone! I called Godaddy and found that our email was never migrated from *** to ***, and Godaddy turned off ***
With some resistance by Godaddy they were going to Migrate the Email from *** to *** I did get some attitude, They spent hours doing the migration, apparently they claimed they do not do anything with Email, and since I am
I have been a proud paying member for over a decadeWell no more, I invested $in a VPS dedicated server hosting, to create a secure website, where I would be using node.js to develop solutions for Amazon Alexa, I never got off the groundI'm saying godaddy should rebrand themselves NoGoDaddy or NoDaddy.com, to point out they lack quality supervision and are not interested in their paying customersThere is nothing they can do for me to bring me back
This company is completely unethical They charge a fee to register a domain name for a certain period of time What they don't tell you (cause it's all in the fine print) is that they will automatically renew you at the end of the term for the following period unless you cancel that auto renew option I found out that I was charged the full fee for the next years when it showed up on my credit card bill I called them to cancel it since I did not use the domain name at all They told me I only had days to cancel After the day period they could not refund even one cent back to me! I am stuck with a domain that I never intended to use for the next years I asked what happens if someone dies and they go into auto renewal They said company policy is no refund after days This is completely unethical DO NOT DO BUSINESS WITH THIS SHADY COMPANY!!
This web-building package/Hosting/Scam is unbelievableSigned up for a website, created it, worked very hard on it, to have godaddy shut it down because the WEB BUILDER did not renewVery confusing signup process, did not know the web builder was required to keep my website live, even ran it for a month without itHad a 1(800) # with go daddy that I let expire because my customers were getting confused thinking they were calling APPLE and not a privately owned repair servicePosted an ad on Facebook today and got an error for my website so clicked on it to find out GO Daddy shut it off!! Less than Seven Consecutive days (not business days WEEK late) This package wasn't even required as far as I knew when I signed up for this horrible service for the 3rd timeI thought I could give Go Daddy another chanceWell that was the last oneWhen you call and the first thing out of the representatives mouth is a fee of some sort for Reconnecting or republishingI immediately knew this
Go daddy made a mistake with updating my billing information and deleted my website that I had spent over $on and five years in order to get to the first page of GoogleThey only compensated me for one year of website builder for the inconvenienceThen my website field to publish because the web developer didn't know what he was doing and four of the months was taking up for thatI called back in to finally get the issue resolved and then I asked for a credit for nine dollars for the inconvenience of the three hours I had spent on the phone and the Disappearance of a website that I had spent over $on and got my business over $100,a year go daddy is literally has the worst most strict on lenient customer service department that literally tells you to stop talking that they won't do what you ask for literally begin the conversation by telling me I will not give you what you're asking for but I'll find something
I have used Go Daddy since for three businesses I signed up for a year at aLtime for each account I am totally against auto debit because of problems in the past I explained upon signing that I would renew online
I have two closed businesses I closed in 2015, one closed in I did not renew any of the The three accounts with Go Daddy were on a business credit card I paid off the credit card (should have cancelled it) Lot of transactions over the years, should have checked
Just received a charge for Go Daddy They have been charging my account for over years even though no activity
Called today and found out on automatic renewal, even though I said NO when ordering
The rep with Go Daddy said oh well, its in our deal to auto renewal You should have called to cancel auto renewal I said I never authorized and cancelled from the beginningThey sent emails to a defunct email address I am now a retired consultant and help small businesses The people at Go Daddy clearly demonstrated the $a year for accounts is more important than their goodwill!
BE SURE TO CANCEL AUTO RENEWAL AND DOCUMENT
MY recomendation to my clients: 1) NEVER GO DADDY 2) Do not trust companies to do the right thing 3) Document all coorespondence
The attitude of the Rep was a "I don't care" this is my job True, I mentioned the goodwill he is hurting and he said he "didn't like my attitude" I know he was just doing his job A little common sense would go a long way to protect business A goodwill lesson from years ago, "You treat someone good, they might tell someone else You treat them bad, they are guaranteed to tell someone else."
I registered a domain through from godaddy on Nov2015-11-13,I successfully made a payment and I received confirmation about this domain is belong to me.I also successfully log in and pointed this domain to site ground for hostingHowever,this domain was suddenly locked and godaddy put this domain on auction for $dollars
I called godaddy for the reason.First time,I called,customer service ask me to follow the process to send email to @*** and I included all my information and got confirmation email Incident ID: *** .They promised to respond me within days.After 4th day,no reply at all,I called again,customer service ask me to send my id to different department
This is crazy that I only provide my ID to government and police regarding to privacy issue.The reason is ridiculous to verify my payment since I already paid in full and already successfully logged in
Today GoDaddy ripped off my company for $ I was attempting to buy two domain names They charged me $to get each one for me but actually charged me to allow me to make an offer They said I need to offer between and after charging me the 140! I mad an offer and then they came back and said I need an opening offer of $2, What the heck is an opening offer? I am bidding against myself? Worse yet, both domains were available when I checked them Sunday evening I was told by a local IT professional that GoDaddy buys them after you look at them so they can then make a killing selling to you! Great job GoDaddy I own three other companies and you have been hosting us for years at each one That is all ending today as we are signing with a local hosting company because I do not reward people for taking advantage of me
I signed up with GoDaddy over a year ago to start a website building program I paid over $ I got ill, and was unable to do anything with the project I was told I was unable to get a refund I called back a year later to get started again and they told me I had to pay around another $to start again I called to get started and they were so busy they told me to call back at another time I attempted again but they are really busy in the mornings, which is when I can actually do things I ended up finding someone who said they would build my site for free, and they built one in less than a day I called back for a refund of my $and they said I was outside my refund day of days, so sorry nothing we can do So I've given Godaddy over $and they have done zero services And won't give a refund I considered Godaddy to be more professional than that, but I'm really amazed at the lack of fairnessIve heard from others they are usually good about stuff like tha
I contacted my ***, my current provider of my toll free number, about the new numbers on Monday, June 5th Anticipating a competitive process of being the first to register vanity numbers, I began calling them a little before 8AM (5AM PST, which is the time they open for business) The first agent I spoke to, Cesar A***, said he had no idea of what I was talking about He claimed he had never even heard of the prefix and it wasn't showing anywhere on his system I advised that it was on ***'s website, but he said that he wasn't aware of that, either The call with Cesar lasted for about minutes when I finally asked to speak to a managerCesar said that no managers would be available for two hours, and offered to create a case number (***) to have someone from Porting or the management team contact me
Sensing this was incorrect, I called back immediately and got another agentThis agent was very helpful, but advised that people had alr
I am so stressed out with this company no renewal notices, nothing just straight takes money from the credit card which was never set up for pre-authorized paymentTook C$249.83, never was asked, and when I called to cancel I was told it will be cancelled, no notes left from the previous agent even though I had spoke with them days after the fact of money taken off the credit cardWhen I called a month later to ask why I have not received a refund ,I was told I am out of the thirty day period and cannot get a refundI was fraand would like a refund, never to deal with this company ever again
JUN12/2-4PM Llame a Godaddy a preguntar porq no podia abrir mi email de negocio y contesto el joven Luis, aterrorizandome porque olvide el pago del domain y Godaddy habia borrado todos los files de mi web site, automaticamente me habia bloqueado el email...despues de unos minutos de escuchar como gritaba por la perdida que habia tenido, me dejo saber que Godaddy tenia un sistema para ayudarme a recuperar toda la informacion de mi pagina web (informacion de aproxmeses de arduo trabajo disenando la pagina con un profesional en mi pais, en un asiento al lado de mi mama quien acababan de removerle un cancer de estomago y mientras la cuidaba yo aproveche el tiempo, para aprender PhotoShop y otras cosas mas y asi poder crear esa bellisima web que era www.barbararamos.com)logico que tenia que pagar a Godady el servicio de RESTORE y esto me costo $incluyendo meses del domain y en dias estaria mi web de nuevo funcionando!
Tuve que pagar porq en medio de desespero no me qu
Last month (March 2018) I canceled my domain and my economy linux hosting with cPanel Not only did I call and cancel but I changed the autorenewal on my account so that it would not automatically renew To my surprise, I got a charge for $on my credit card from go daddy for the economy linux hosting with cpanelI called and spoke with Josh and told him that I wanted everything canceledand that I had moved all my hosting including domain over to Wix because I found them too complicated and wasn't impressed with their customer serviceHe told me he would cancel everything and gave me a confirmation number and an email receipt of the confirmationdays later GoDaddy charges me $for my domainAre you kidding meWhat do they not understand about canceling ALL of my services? I WANT EVERYTHING CANCELED AND THEY NEED TO STOP CHARGING MEWHEN I SAY CANCEL EVERYTHING BECAUSE I NO LONGER WANT TO DO BUSINESS WITH GODADDY, I MEAN CANCEL EVERYTHING! I can't believe that I'v
I have been a godaddy customer for many years for both hosting and email services, Per the trend of the US godaddy iss forcing clients into alternative more costly email services and removing godaddy backup/sync services So I was forced into the goddady platform once my emails in godaddy began to disappear Today all emails, since September to now magically disappeared Godaddy does not have my years worth of emails backed up or synced So not all of my work, bid docs, contracts, letters, and more are gone and godaddy's response is to try to force an additional services with additional cost for a service that I have always had with the fees that I paid I was forced into a $platform that has lost ALL of my email history for the past year
I had contacted the business on several occasionsMy domain expired and I was unable to renew it by myselfI ended up talking to an individual who stated he would use the card on file to pay for the domainI thought it was squared away and now a domain I've owned since is goneMy business domain is gone :( it was ***
We not refund me after canceling my domains and *** *** Escalated and refused to refund me I canceled *** *** only days after the deadline Being billed for full months of which I will not use I also canceled a domain within the refund period and was still not issued a refund I had to call in to get it refunded, as it would not auto-refund This is the greediest company I've ever worked with!
Recently my credit card used for my godaddy Web hosting accounts was compromised Before I was able to get this resolved with my bank and a new card sent out and received, my billing period came due with godaddyWhen my card was declined due to the fraud, they deleted all of my websites that were on my hosting account When I got my new card in, and called them to get my service restored, I was told there wold be a 150$ fee to restore my websites, even though the reason they were cancelled was due to fraud I have hosting accounts, so I was charged I explained to them what happened and told them I should not be required to pay this fee The representative I spoke with would not allow me to speak with a supervisor but said they spoke with one on my behalf and they wouldn't do anything
If the fees were not bad enough, after paying it, and checking to see if everything was restored, I realized they didn't even restore me sites All they did was restor
Go Daddy has continued to charge my credit card for services that I have not usedI closed my business almost years ago and they are still charging meThey said my account was on auto renewal, which I never signed up forI didn't even know about itI called within days of my card being charged and they refused to give me a refundThis is a deceptive practice!! They should not be able to charge you without your knowledge or sign you up for auto-renewal without your knowledge
Godaddy's Hosting Deceptive Sales Practices
Godaddy salesperson, Luis on the 23rd of May sold me a server and said they would migrate for meHe told me the server would be able to handle my capacity needs
I bought the migration at and the server at monthlyAfter hours of the purchase, they told me they would no longer be able to migrate from my old serverI asked to cancel the order and it took over a week for me to receive my refund
I still wanted to move to Godaddy so I just needed skmeone to migrateI found a company Fantasktic that charged me $so I purchased the server again for $
It took Fantasktic a few days to migrate my files to Godaddy and when we finally got there the server kept crashing
I called tech support at Godaddy and they said that my CPU usage was more than available for the planI asked them why Luis (their salesperson) would sell it to me and they said there was no way they could know if the server would handle my files
I paid Go Daddy $to increase my company's appearance on search engines (SEO)I received nothing in return except for a less than five minute call once a month and a short email claiming that the search terms they picked had climbed the online listsThis is not trueEvery time I tried to look up my company's website it was either not to be found or much lower on the list than Go Daddy had told meAfter two months, I complained about the lack of results and was assured that much better results were forth coming soon
I have not had a single sale of my product on the website (***) that Go Daddy did SEO for allegedlyMy same product sells briskly on the *** *** *** *** website
When I spoke to Mikela in SEO on 11/5/18, she told me there are no refundsShe told me, "SEO is something we recommend to a more established businessThe salesmen won't tell you that because they want the business." That is deceptionMikela next suggested I try another sal
We have been a customer of Godaddy for many yearsWe have subscribed to a Dedicated Server to maintain good performance of our websiteWe also pay additional costs for the Assisted Server Service
Several months ago a Godaddy Representative called me to have our server (***) upgraded to another server (***) because the old server was becoming outdatedI was promised that the migration would be seamless
During the course of the migration we found that several files were not migrated, but we worked with Godaddy to resolveAll seemed to be running smoothly on *** until last weekAll of a sudden our Email was gone! I called Godaddy and found that our email was never migrated from *** to ***, and Godaddy turned off ***
With some resistance by Godaddy they were going to Migrate the Email from *** to *** I did get some attitude, They spent hours doing the migration, apparently they claimed they do not do anything with Email, and since I am
I have been a proud paying member for over a decadeWell no more, I invested $in a VPS dedicated server hosting, to create a secure website, where I would be using node.js to develop solutions for Amazon Alexa, I never got off the groundI'm saying godaddy should rebrand themselves NoGoDaddy or NoDaddy.com, to point out they lack quality supervision and are not interested in their paying customersThere is nothing they can do for me to bring me back
This company is completely unethical They charge a fee to register a domain name for a certain period of time What they don't tell you (cause it's all in the fine print) is that they will automatically renew you at the end of the term for the following period unless you cancel that auto renew option I found out that I was charged the full fee for the next years when it showed up on my credit card bill I called them to cancel it since I did not use the domain name at all They told me I only had days to cancel After the day period they could not refund even one cent back to me! I am stuck with a domain that I never intended to use for the next years I asked what happens if someone dies and they go into auto renewal They said company policy is no refund after days This is completely unethical DO NOT DO BUSINESS WITH THIS SHADY COMPANY!!
This web-building package/Hosting/Scam is unbelievableSigned up for a website, created it, worked very hard on it, to have godaddy shut it down because the WEB BUILDER did not renewVery confusing signup process, did not know the web builder was required to keep my website live, even ran it for a month without itHad a 1(800) # with go daddy that I let expire because my customers were getting confused thinking they were calling APPLE and not a privately owned repair servicePosted an ad on Facebook today and got an error for my website so clicked on it to find out GO Daddy shut it off!! Less than Seven Consecutive days (not business days WEEK late) This package wasn't even required as far as I knew when I signed up for this horrible service for the 3rd timeI thought I could give Go Daddy another chanceWell that was the last oneWhen you call and the first thing out of the representatives mouth is a fee of some sort for Reconnecting or republishingI immediately knew this
Go daddy made a mistake with updating my billing information and deleted my website that I had spent over $on and five years in order to get to the first page of GoogleThey only compensated me for one year of website builder for the inconvenienceThen my website field to publish because the web developer didn't know what he was doing and four of the months was taking up for thatI called back in to finally get the issue resolved and then I asked for a credit for nine dollars for the inconvenience of the three hours I had spent on the phone and the Disappearance of a website that I had spent over $on and got my business over $100,a year go daddy is literally has the worst most strict on lenient customer service department that literally tells you to stop talking that they won't do what you ask for literally begin the conversation by telling me I will not give you what you're asking for but I'll find something
I have used Go Daddy since for three businesses I signed up for a year at aLtime for each account I am totally against auto debit because of problems in the past I explained upon signing that I would renew online
I have two closed businesses I closed in 2015, one closed in I did not renew any of the The three accounts with Go Daddy were on a business credit card I paid off the credit card (should have cancelled it) Lot of transactions over the years, should have checked
Just received a charge for Go Daddy They have been charging my account for over years even though no activity
Called today and found out on automatic renewal, even though I said NO when ordering
The rep with Go Daddy said oh well, its in our deal to auto renewal You should have called to cancel auto renewal I said I never authorized and cancelled from the beginningThey sent emails to a defunct email address I am now a retired consultant and help small businesses The people at Go Daddy clearly demonstrated the $a year for accounts is more important than their goodwill!
BE SURE TO CANCEL AUTO RENEWAL AND DOCUMENT
MY recomendation to my clients: 1) NEVER GO DADDY 2) Do not trust companies to do the right thing 3) Document all coorespondence
The attitude of the Rep was a "I don't care" this is my job True, I mentioned the goodwill he is hurting and he said he "didn't like my attitude" I know he was just doing his job A little common sense would go a long way to protect business A goodwill lesson from years ago, "You treat someone good, they might tell someone else You treat them bad, they are guaranteed to tell someone else."
I registered a domain through from godaddy on Nov2015-11-13,I successfully made a payment and I received confirmation about this domain is belong to me.I also successfully log in and pointed this domain to site ground for hostingHowever,this domain was suddenly locked and godaddy put this domain on auction for $dollars
I called godaddy for the reason.First time,I called,customer service ask me to follow the process to send email to @*** and I included all my information and got confirmation email Incident ID: *** .They promised to respond me within days.After 4th day,no reply at all,I called again,customer service ask me to send my id to different department
This is crazy that I only provide my ID to government and police regarding to privacy issue.The reason is ridiculous to verify my payment since I already paid in full and already successfully logged in
Today GoDaddy ripped off my company for $ I was attempting to buy two domain names They charged me $to get each one for me but actually charged me to allow me to make an offer They said I need to offer between and after charging me the 140! I mad an offer and then they came back and said I need an opening offer of $2, What the heck is an opening offer? I am bidding against myself? Worse yet, both domains were available when I checked them Sunday evening I was told by a local IT professional that GoDaddy buys them after you look at them so they can then make a killing selling to you! Great job GoDaddy I own three other companies and you have been hosting us for years at each one That is all ending today as we are signing with a local hosting company because I do not reward people for taking advantage of me
I signed up with GoDaddy over a year ago to start a website building program I paid over $ I got ill, and was unable to do anything with the project I was told I was unable to get a refund I called back a year later to get started again and they told me I had to pay around another $to start again I called to get started and they were so busy they told me to call back at another time I attempted again but they are really busy in the mornings, which is when I can actually do things I ended up finding someone who said they would build my site for free, and they built one in less than a day I called back for a refund of my $and they said I was outside my refund day of days, so sorry nothing we can do So I've given Godaddy over $and they have done zero services And won't give a refund I considered Godaddy to be more professional than that, but I'm really amazed at the lack of fairnessIve heard from others they are usually good about stuff like tha
I contacted my ***, my current provider of my toll free number, about the new numbers on Monday, June 5th Anticipating a competitive process of being the first to register vanity numbers, I began calling them a little before 8AM (5AM PST, which is the time they open for business) The first agent I spoke to, Cesar A***, said he had no idea of what I was talking about He claimed he had never even heard of the prefix and it wasn't showing anywhere on his system I advised that it was on ***'s website, but he said that he wasn't aware of that, either The call with Cesar lasted for about minutes when I finally asked to speak to a managerCesar said that no managers would be available for two hours, and offered to create a case number (***) to have someone from Porting or the management team contact me
Sensing this was incorrect, I called back immediately and got another agentThis agent was very helpful, but advised that people had alr
I am so stressed out with this company no renewal notices, nothing just straight takes money from the credit card which was never set up for pre-authorized paymentTook C$249.83, never was asked, and when I called to cancel I was told it will be cancelled, no notes left from the previous agent even though I had spoke with them days after the fact of money taken off the credit cardWhen I called a month later to ask why I have not received a refund ,I was told I am out of the thirty day period and cannot get a refundI was fraand would like a refund, never to deal with this company ever again
JUN12/2-4PM Llame a Godaddy a preguntar porq no podia abrir mi email de negocio y contesto el joven Luis, aterrorizandome porque olvide el pago del domain y Godaddy habia borrado todos los files de mi web site, automaticamente me habia bloqueado el email...despues de unos minutos de escuchar como gritaba por la perdida que habia tenido, me dejo saber que Godaddy tenia un sistema para ayudarme a recuperar toda la informacion de mi pagina web (informacion de aproxmeses de arduo trabajo disenando la pagina con un profesional en mi pais, en un asiento al lado de mi mama quien acababan de removerle un cancer de estomago y mientras la cuidaba yo aproveche el tiempo, para aprender PhotoShop y otras cosas mas y asi poder crear esa bellisima web que era www.barbararamos.com)logico que tenia que pagar a Godady el servicio de RESTORE y esto me costo $incluyendo meses del domain y en dias estaria mi web de nuevo funcionando!
Tuve que pagar porq en medio de desespero no me qu
Last month (March 2018) I canceled my domain and my economy linux hosting with cPanel Not only did I call and cancel but I changed the autorenewal on my account so that it would not automatically renew To my surprise, I got a charge for $on my credit card from go daddy for the economy linux hosting with cpanelI called and spoke with Josh and told him that I wanted everything canceledand that I had moved all my hosting including domain over to Wix because I found them too complicated and wasn't impressed with their customer serviceHe told me he would cancel everything and gave me a confirmation number and an email receipt of the confirmationdays later GoDaddy charges me $for my domainAre you kidding meWhat do they not understand about canceling ALL of my services? I WANT EVERYTHING CANCELED AND THEY NEED TO STOP CHARGING MEWHEN I SAY CANCEL EVERYTHING BECAUSE I NO LONGER WANT TO DO BUSINESS WITH GODADDY, I MEAN CANCEL EVERYTHING! I can't believe that I'v
I have been a godaddy customer for many years for both hosting and email services, Per the trend of the US godaddy iss forcing clients into alternative more costly email services and removing godaddy backup/sync services So I was forced into the goddady platform once my emails in godaddy began to disappear Today all emails, since September to now magically disappeared Godaddy does not have my years worth of emails backed up or synced So not all of my work, bid docs, contracts, letters, and more are gone and godaddy's response is to try to force an additional services with additional cost for a service that I have always had with the fees that I paid I was forced into a $platform that has lost ALL of my email history for the past year
I had contacted the business on several occasionsMy domain expired and I was unable to renew it by myselfI ended up talking to an individual who stated he would use the card on file to pay for the domainI thought it was squared away and now a domain I've owned since is goneMy business domain is gone :( it was ***
We not refund me after canceling my domains and *** *** Escalated and refused to refund me I canceled *** *** only days after the deadline Being billed for full months of which I will not use I also canceled a domain within the refund period and was still not issued a refund I had to call in to get it refunded, as it would not auto-refund This is the greediest company I've ever worked with!
Recently my credit card used for my godaddy Web hosting accounts was compromised Before I was able to get this resolved with my bank and a new card sent out and received, my billing period came due with godaddyWhen my card was declined due to the fraud, they deleted all of my websites that were on my hosting account When I got my new card in, and called them to get my service restored, I was told there wold be a 150$ fee to restore my websites, even though the reason they were cancelled was due to fraud I have hosting accounts, so I was charged I explained to them what happened and told them I should not be required to pay this fee The representative I spoke with would not allow me to speak with a supervisor but said they spoke with one on my behalf and they wouldn't do anything
If the fees were not bad enough, after paying it, and checking to see if everything was restored, I realized they didn't even restore me sites All they did was restor
Go Daddy has continued to charge my credit card for services that I have not usedI closed my business almost years ago and they are still charging meThey said my account was on auto renewal, which I never signed up forI didn't even know about itI called within days of my card being charged and they refused to give me a refundThis is a deceptive practice!! They should not be able to charge you without your knowledge or sign you up for auto-renewal without your knowledge