Why would GoDaddy partner with Stripe, when Stripe has such a poor track record (see online reviews, see Revdex.com reviews)? Why would GoDaddy partner with Stripe, when stripe does not offer similar customer service standards (no contact number, no way to communicate complaints)? Why would GoDaddy partner with Stripe, when Stripe charges a chargeback fee on a transaction that is disputed (we did not have access to the information that Stripe had when Stripe gave the Green Light to proceed with the transaction)? Why would GoDaddy partner with Stripe, when GoDaddy does not seem to have the same "it's your fault for the chargeback", mentality that Stripe has?
My business website https://endinmind.com is hosted at GoDaddyIt was taking a very long time for my site to load so I called in to find out whyThey wanted to sell me a support package of (3) service tickets for $to fix the issues
Prior to making the purchase, (2) different hosting support technicians said that once this fee was paid I'd receive a direct phone number to the WordPress Premium Support team to assess and guide me through the repair processI gave permission to bill my PayPal account on file, and asked for the direct numberThey then informed there is no phone support for this team, that I'd have to submit questions or concerns via emailNone of my email inquiries were ever responded to
When someone calls in to GoDaddy they can only speak with hosting support people, so I asked to speak with someone at least familiar with WordPressI was informed that they only dealt with hosting issues, not WordPress support, and that there was no higher level of supp
I recently changed my cell phone number because I was receiving harassing callsI also have Two-Step Authentication on my account with GoDaddyI didn't think anything about this when I changed my number due to harassing phone callsAfter my number changed I went to the GoDaddy website to log into my account to update my numberI was locked outThe option I was given was to fill out a form to regain accessIt had to come from the email address on my account and a copy of my IDThe problem is that my ID has expired and I can not get a new ID in time to be able to get back into my account before all my services are lostAll the work and money I have spent will be for nothingI have not been given any other optionThis means my time and money spent on their services mean absolutely nothing to them and I am at risk from losing everything
I used Goddady service two years agoI never knew my service will be renewed automatically but it was renewed last monthGoddady said they sent me email about this but I never read any of their emails
Now I understand the renewal service was set up as default without your knowledge and no paper notice sent out regarding the renewalFurther more, if you cancel you service after days of auto renewal, you will not get refund
This business practice is like a scam to me and I have seen so many people are victims of this practice
I think Goddady should stop such business practice
The selected term for domain name and term for hosting registration were set incorrectly (apparently defaulted to a higher number) on the order form during processingTHIS WAS NOT BY USER SELECTIONI wanted one year terms for all products on oder #***It defaulted after refreshing the page to years for domains and years for hostingI called after the order was placed and the rep said they can't change the order
I have been with Go Daddy since and I have always had some issues with their team of men they are hard salesmen and they are so rude and direct I called today to pay for my account and they had deleted without my knowledge Although, I had made a payment in March or April My website is being hosted on their site and I could not believe that they deleted my entire website and my email account that I had valuable information related to my business on the Go Daddy site, especially my website As a non-profit business your website has to be up at all times without any hesitation, today Go Daddy's representatives showed me their buts to kiss, because they didn't care about how I felt, because to them it's about money, not your business I would like to refund from them because I have spent lots of money with them to build the site, host the site, setting up my *** account and my SSL account, plus the per month must be reimbursed because I have to hire someone to rebuild
This is my 2nd time having a problem with godaddy with my website It's been 3days and my Statistcs are not working it keeps on saying "We are processing your data" I was told most issues are solved with in 24- It's been more then that going on days There has not been a follow up call or email they tell me they don't have a definitive date where it's going to be fixed I'm paying full price for service that I'm not able to use completely and don't know when it's going to be available I would like it fixed or at least a definitive day when it will be fixed some type of timeline
GoDaddy has no confidence in their business that they automatically set you up for a yearly renewal over a monthly renewal when there is no monetary value to do soThey then offer a hosting service that doesn't allow you to hook up to a MySQL database When I went to customer service on ways to work around it they offered nothing I will never give another cent to GoDaddy in the futureWhen I asked if I could be refunded for the yearly amount I was charged and just pay the monthly the refused that as well
I purchased a domain from GoDaddy on 9/28/Once I received confirmation that the purchase was completed, I bought several other domains similar to the one I had already selected to protect the url from others who might start competitive organizationsMoreover, I moved forward with business plans, branding, etcbased on the domain purchasedOn 10/29/I received notice from GoDaddy that the domain I purchased had been removed from my account without any explanationI called GoDaddy twice to enquire and, then again, to follow-upThe first customer service rep told me the registrar from which they were transferring the domain, Pheenix, informed the domain was no longer for sale and had listed it by mistakeThe second customer service rep informed it was entirely up to the other party as to whether they chose to complete the sale to meFollowing my inquiry I checked the domain and found it is, in fact, still for sale; and the price is now more than 6x what I paidClearly, these
GoDaddy did an automatic payment on a credit card that I don't use at all without my consent The only reason why I found out about this charge is because American Express sent me a letter about collections for unpaid bills I had no idea this charge was made because I don't use this credit card and it caused me to have to pay a late fee plus interest I did not authorize this charge from GoDaddy When I called GoDaddy to confront them about this charge they told me that they could not refund me the amount that I did not agree upon They charged my credit card without my consent and that is basically the problem here
A year ago I purchased a domain through GoDaddy.comThe domain is *** I signed up for a one time purchase No where on the page did it state they would use my banking info to renew the next year I am 100% sure I selected the one time purchase option as I was not sure or not whether I would move forward on the business in mind
Long and behold, this year on January 9, 2018, an unauthorized charge was made to my account in the amount of $which by the way was more expensive than my original order to begin with I don't appreciate being charged without my consent I would like a full refund of immediately(further, I have used their services multiple times and never have experienced this)
Used GoDaddy.com domain buying service to purchase a domain name from existing customerSpent over $USD under the verbal guarantee that for future years the price would be $per yearAfter purchase we paid for another years of domain rightsA month later they refunded our money and said the price had gone up to $USD per yearWe waited and went back to the site and purchased online (we have screenshots of the entire chat) years of domain rights at $Four months later they refunded part but not all of the fee saying the same thing as beforeWe have screenshots of the sales agent confirming our purchase of the rights
I accidentally purchased a product and I cancelled it before it was taken out of my account in the hopes that I would not be chargedI did not receive the product and I had hoped that I would receive the transaction wouldn't go throughInstead it charged my card and when I inquired about it they had said that all products are nonrefundable even with my already canceling the product that I didn't useI asked why I was billed when I clearly canceled before my bank was credited and they said they have no control of that if I could at least receive an account credit so I could use a services that I actually want and they flat out refusedHorrible customer service
I was mislead to believe that I needed a specialized hosting plan to provide premium, uninterrupted, reliable service to host a e-commmerce website which was already running on a different hosting plan that I had been using for years Upon purchasing said plan, it was more unreliable than the original plan - which I had to mutually maintain This additional hosting plan also included other required features to operate, such as an SSL, of course at an additional cost to me The websites crashed on numerous occasions and when I contacted customer service I was told that it was hardware issues and that I must wait for 24-hours These continued outages and slow, lagging access times cost me income, customers and left a negative image for having an unreliable product
At significant expense, and a decade of loyalty, I was left no alternative but to move my services to a competitor The move was troublesome and extensive, but ultimately unavoidable with the poor and unreliable s
I have been keeping a close eye on a domain name: ***", which's status is "pending delete" beforeThe whois query results showed that the domain name would be deleted and put on public market recentlyI have been tracking the domain name for several days, at the same time, I purchased "Godaddy domain backordering" of ***" to rise the success rate of registration
Until March 19, (the time zone is UTC+8, the same below), one of my friends found that ***" could be registered in GodaddyImmediately I have been noticed, I registered it in GodaddyYet strange, I haven't received any reminder from "Godaddy domain backordering" service even I had registered elm pay.com successfully, nor service had been triggered
But surprisingly, later in the day, I received an email message from Godaddy, it showed that my domain name ***" had been removed, without any reasons, nor did I receive any other notices from Godaddy, such as a phone call, etc
The
My husband tried to cancel our website on June of Despite our attempts to cancel the website, godaddy only took down our domain name and renewed our hosting service for years Even though I have tried to cancel it after the fact, they are not allowing us to do this They say that since it is beyond their day refund period, there is nothing they can do about this We are not even year into our years but they still refuse to let us cancel This seems to be a ridiculous issue since we no longer have our business nor have a need for our website Unfortunately, I did not catch this billing error until it is beyond our credit card's ability to dispute it I am asking for your help in helping us get a refund
I believe there is deceptive business practicesI was quoted a price by a rep that appeared to be very informedI told the rep I would compare the price with another company and call backWhen I called back I asked for a managerThe rep refused to put a manager on the line & demanded that I allow him to help meAfter he assured me there was nothing else he could do to help & tried to discourage me from speaking with a managerI finally was allowed to speak with someone who identified himself as a B managerWhen I asked what that meant he just said he was a managerHis name was JasonHe then repeated what the previous rep statedI explained to him what the first rep quoted me and pointed out that the difference between percent and percent can not be dollarsI asked to speak with the original rep I had spoken to and was deniedIt’s very deceptive when you mislead a customer
After having GoDaddy as a hosting provider for years, I had an SSL certificate accidentally revoked that had been renewed in the past monthAfter calling them to tell them I had a problem they said the only way it could be fixed would be to purchase another certificate for $ I will never do business with this company again and I warn you against using their service
This book keeping software does not do what they promiseGreat for personal use but not for businessI was out of the refund window didn't have time to test it"which I realize" I was in the wrongBut they didn't offer to give me store credit or anythingGot the software started using quickly realized I made a mistake this software is very limited for what it providesNot useful for my type of businessI worked with support rather try to improve product they say well your outside your refund window Not as good as it was when it was outrightI will slowly be moving my domains away from themDoes not remain linked to ANY of my banks nor does it work anything close to ***
Why would GoDaddy partner with Stripe, when Stripe has such a poor track record (see online reviews, see Revdex.com reviews)? Why would GoDaddy partner with Stripe, when stripe does not offer similar customer service standards (no contact number, no way to communicate complaints)? Why would GoDaddy partner with Stripe, when Stripe charges a chargeback fee on a transaction that is disputed (we did not have access to the information that Stripe had when Stripe gave the Green Light to proceed with the transaction)? Why would GoDaddy partner with Stripe, when GoDaddy does not seem to have the same "it's your fault for the chargeback", mentality that Stripe has?
My business website https://endinmind.com is hosted at GoDaddyIt was taking a very long time for my site to load so I called in to find out whyThey wanted to sell me a support package of (3) service tickets for $to fix the issues
Prior to making the purchase, (2) different hosting support technicians said that once this fee was paid I'd receive a direct phone number to the WordPress Premium Support team to assess and guide me through the repair processI gave permission to bill my PayPal account on file, and asked for the direct numberThey then informed there is no phone support for this team, that I'd have to submit questions or concerns via emailNone of my email inquiries were ever responded to
When someone calls in to GoDaddy they can only speak with hosting support people, so I asked to speak with someone at least familiar with WordPressI was informed that they only dealt with hosting issues, not WordPress support, and that there was no higher level of supp
I recently changed my cell phone number because I was receiving harassing callsI also have Two-Step Authentication on my account with GoDaddyI didn't think anything about this when I changed my number due to harassing phone callsAfter my number changed I went to the GoDaddy website to log into my account to update my numberI was locked outThe option I was given was to fill out a form to regain accessIt had to come from the email address on my account and a copy of my IDThe problem is that my ID has expired and I can not get a new ID in time to be able to get back into my account before all my services are lostAll the work and money I have spent will be for nothingI have not been given any other optionThis means my time and money spent on their services mean absolutely nothing to them and I am at risk from losing everything
I used Goddady service two years agoI never knew my service will be renewed automatically but it was renewed last monthGoddady said they sent me email about this but I never read any of their emails
Now I understand the renewal service was set up as default without your knowledge and no paper notice sent out regarding the renewalFurther more, if you cancel you service after days of auto renewal, you will not get refund
This business practice is like a scam to me and I have seen so many people are victims of this practice
I think Goddady should stop such business practice
The selected term for domain name and term for hosting registration were set incorrectly (apparently defaulted to a higher number) on the order form during processingTHIS WAS NOT BY USER SELECTIONI wanted one year terms for all products on oder #***It defaulted after refreshing the page to years for domains and years for hostingI called after the order was placed and the rep said they can't change the order
I have been with Go Daddy since and I have always had some issues with their team of men they are hard salesmen and they are so rude and direct I called today to pay for my account and they had deleted without my knowledge Although, I had made a payment in March or April My website is being hosted on their site and I could not believe that they deleted my entire website and my email account that I had valuable information related to my business on the Go Daddy site, especially my website As a non-profit business your website has to be up at all times without any hesitation, today Go Daddy's representatives showed me their buts to kiss, because they didn't care about how I felt, because to them it's about money, not your business I would like to refund from them because I have spent lots of money with them to build the site, host the site, setting up my *** account and my SSL account, plus the per month must be reimbursed because I have to hire someone to rebuild
This is my 2nd time having a problem with godaddy with my website It's been 3days and my Statistcs are not working it keeps on saying "We are processing your data" I was told most issues are solved with in 24- It's been more then that going on days There has not been a follow up call or email they tell me they don't have a definitive date where it's going to be fixed I'm paying full price for service that I'm not able to use completely and don't know when it's going to be available I would like it fixed or at least a definitive day when it will be fixed some type of timeline
GoDaddy has no confidence in their business that they automatically set you up for a yearly renewal over a monthly renewal when there is no monetary value to do soThey then offer a hosting service that doesn't allow you to hook up to a MySQL database When I went to customer service on ways to work around it they offered nothing I will never give another cent to GoDaddy in the futureWhen I asked if I could be refunded for the yearly amount I was charged and just pay the monthly the refused that as well
I purchased a domain from GoDaddy on 9/28/Once I received confirmation that the purchase was completed, I bought several other domains similar to the one I had already selected to protect the url from others who might start competitive organizationsMoreover, I moved forward with business plans, branding, etcbased on the domain purchasedOn 10/29/I received notice from GoDaddy that the domain I purchased had been removed from my account without any explanationI called GoDaddy twice to enquire and, then again, to follow-upThe first customer service rep told me the registrar from which they were transferring the domain, Pheenix, informed the domain was no longer for sale and had listed it by mistakeThe second customer service rep informed it was entirely up to the other party as to whether they chose to complete the sale to meFollowing my inquiry I checked the domain and found it is, in fact, still for sale; and the price is now more than 6x what I paidClearly, these
GoDaddy did an automatic payment on a credit card that I don't use at all without my consent The only reason why I found out about this charge is because American Express sent me a letter about collections for unpaid bills I had no idea this charge was made because I don't use this credit card and it caused me to have to pay a late fee plus interest I did not authorize this charge from GoDaddy When I called GoDaddy to confront them about this charge they told me that they could not refund me the amount that I did not agree upon They charged my credit card without my consent and that is basically the problem here
A year ago I purchased a domain through GoDaddy.comThe domain is *** I signed up for a one time purchase No where on the page did it state they would use my banking info to renew the next year I am 100% sure I selected the one time purchase option as I was not sure or not whether I would move forward on the business in mind
Long and behold, this year on January 9, 2018, an unauthorized charge was made to my account in the amount of $which by the way was more expensive than my original order to begin with I don't appreciate being charged without my consent I would like a full refund of immediately(further, I have used their services multiple times and never have experienced this)
Used GoDaddy.com domain buying service to purchase a domain name from existing customerSpent over $USD under the verbal guarantee that for future years the price would be $per yearAfter purchase we paid for another years of domain rightsA month later they refunded our money and said the price had gone up to $USD per yearWe waited and went back to the site and purchased online (we have screenshots of the entire chat) years of domain rights at $Four months later they refunded part but not all of the fee saying the same thing as beforeWe have screenshots of the sales agent confirming our purchase of the rights
Charged me and credit card without my permission
I accidentally purchased a product and I cancelled it before it was taken out of my account in the hopes that I would not be chargedI did not receive the product and I had hoped that I would receive the transaction wouldn't go throughInstead it charged my card and when I inquired about it they had said that all products are nonrefundable even with my already canceling the product that I didn't useI asked why I was billed when I clearly canceled before my bank was credited and they said they have no control of that if I could at least receive an account credit so I could use a services that I actually want and they flat out refusedHorrible customer service
I was mislead to believe that I needed a specialized hosting plan to provide premium, uninterrupted, reliable service to host a e-commmerce website which was already running on a different hosting plan that I had been using for years Upon purchasing said plan, it was more unreliable than the original plan - which I had to mutually maintain This additional hosting plan also included other required features to operate, such as an SSL, of course at an additional cost to me The websites crashed on numerous occasions and when I contacted customer service I was told that it was hardware issues and that I must wait for 24-hours These continued outages and slow, lagging access times cost me income, customers and left a negative image for having an unreliable product
At significant expense, and a decade of loyalty, I was left no alternative but to move my services to a competitor The move was troublesome and extensive, but ultimately unavoidable with the poor and unreliable s
I have been keeping a close eye on a domain name: ***", which's status is "pending delete" beforeThe whois query results showed that the domain name would be deleted and put on public market recentlyI have been tracking the domain name for several days, at the same time, I purchased "Godaddy domain backordering" of ***" to rise the success rate of registration
Until March 19, (the time zone is UTC+8, the same below), one of my friends found that ***" could be registered in GodaddyImmediately I have been noticed, I registered it in GodaddyYet strange, I haven't received any reminder from "Godaddy domain backordering" service even I had registered elm pay.com successfully, nor service had been triggered
But surprisingly, later in the day, I received an email message from Godaddy, it showed that my domain name ***" had been removed, without any reasons, nor did I receive any other notices from Godaddy, such as a phone call, etc
The
My husband tried to cancel our website on June of Despite our attempts to cancel the website, godaddy only took down our domain name and renewed our hosting service for years Even though I have tried to cancel it after the fact, they are not allowing us to do this They say that since it is beyond their day refund period, there is nothing they can do about this We are not even year into our years but they still refuse to let us cancel This seems to be a ridiculous issue since we no longer have our business nor have a need for our website Unfortunately, I did not catch this billing error until it is beyond our credit card's ability to dispute it I am asking for your help in helping us get a refund
I believe there is deceptive business practicesI was quoted a price by a rep that appeared to be very informedI told the rep I would compare the price with another company and call backWhen I called back I asked for a managerThe rep refused to put a manager on the line & demanded that I allow him to help meAfter he assured me there was nothing else he could do to help & tried to discourage me from speaking with a managerI finally was allowed to speak with someone who identified himself as a B managerWhen I asked what that meant he just said he was a managerHis name was JasonHe then repeated what the previous rep statedI explained to him what the first rep quoted me and pointed out that the difference between percent and percent can not be dollarsI asked to speak with the original rep I had spoken to and was deniedIt’s very deceptive when you mislead a customer
After having GoDaddy as a hosting provider for years, I had an SSL certificate accidentally revoked that had been renewed in the past monthAfter calling them to tell them I had a problem they said the only way it could be fixed would be to purchase another certificate for $ I will never do business with this company again and I warn you against using their service
This book keeping software does not do what they promiseGreat for personal use but not for businessI was out of the refund window didn't have time to test it"which I realize" I was in the wrongBut they didn't offer to give me store credit or anythingGot the software started using quickly realized I made a mistake this software is very limited for what it providesNot useful for my type of businessI worked with support rather try to improve product they say well your outside your refund window Not as good as it was when it was outrightI will slowly be moving my domains away from themDoes not remain linked to ANY of my banks nor does it work anything close to ***