Fake information given over the chat that my domain name will be renewed with coupon *** for only 0.99$USD once I transfer it from the old Godaddy a/c to the current godaddy accountNow the Twitter handle is also harassing meIt looks like that they are waiting for April and deliberately wasting my time so that once the domain is expired they have one more reason to harass meIts been 3-days tweeter handle could not do anything just saying we are reading the chat where fake information was given that my domain will be renewed with the coupon
I had a coupon that was to be used on one a/c only one timeI have a domain to be renewed so I contacted Godaddy customer care where they approved that If I transfer this domain from my Old Godaddy to the New Godaddy a/c I can renew that domain with the coupon and the new renewal will cost me only 0.99$USDHere is the Chat proof where your chat team officially provided me this information ? ***
Go Daddy is hosting a website called '***" After looking up this business up on WhoIs ***, absolutely no infois provided in order to file a complaint with the appropriate Revdex.com regarding 'usa people search' This goes beyond any privacy service I have ever seen on WhoIs IC I have always seen at least a city, state, mailing address, masked e-mails for admin., tech and contact...something indicating where to go with the Revdex.com or State Attorney General complaint This is how both Go Daddy's infoappears on WhoIs *** appears (this format) and also the website about which I most specifically want to complain - 'usa ps.'(copy & paste from WhoIs follows...)
Contact Information
Registrant Contact
Name: Registration Private
Organization: *** ** ***, LLC
Mailing Address: ,
Phone:
Ext:
Fax:
Fax Ext:
Email:
That's not private like I've ever seen it on WhoIs - that's non-existent My specific complaint is that 'https://www.usa-
I paid for a domain name up front years ago for a period of yearsOn 11/16/I received an email notifying me that my account was automatically renewed
- I replied that I did not authorize this auto-renewal and requested it be cancelled and funds to be ***ed back to my accountI received an auto-notification that the email was undeliverable
- I called a few times a couple days later and couldn’t get through to a human
- I’ve never used the account or accessed it ever but on 11/26/I figured out how to access the account onlineI attempted to cancel and received multiple notifications that if I cancel the account the fees still would not be refunded
- on 11/27/I submitted a dispute to my *** card company, ***Cards
- on 11/30/*** updated my dispute stating they contacted GoDaddy and temporarily refunded the charges until the investigation was complete
- on 12/7/GoDaddy emailed stating that *** cancelled the payment so they subsequently
Godaddy is very misleadingGodaddy uses young ambitious entrepreneurs as preyI thought I was making all the right steps to building my professional website, that couldn't be further from the truthThey encouraged me to buy things that I didn't needTheir representatives misinformed me and led me down a path of wasting my money and still not having access to build my websiteThey are a legal scamNever will I do any business with Godaddy, I will encourage all of my associates to leave Godaddy if they haven't already been tricked into a year long deal with these crooks
I called in attempt to get a refundI was denied the refund and told to call backThen I attempted to call again today to get a refundI was denied again and told that it was 'outside of the refund window'
This is for $USDNot a small amountI was denied the refund twice and given 'reasons' why it couldn't happen
I want the refund and I want a negative impact to the company for poor business practicesI was charged for a renewal on a domain for five yearsThis is a website that I hosted for about a year and honestly had forgotten completely about
I'm in the process of working with PayPal as well to dispute the payments and force the company to refund the moneyIt's just nonsense
I hosted my company website with Godaddy, I did not realize the account was not set to automatically renewThey sent me emails over the course of weeks, all of which fell into my Junk folder so I did not see themWithout any phone call (like the calls I get when they are selling me something or my domain is expiring) they proceeded to shut my website downWhen I called they said it would cost $to restore my website so I paid it, then they sent me an email that it was not possibleUnbeknownst to me as the rep did not warn me, that fee is non refundableSo then they proceed to tell me that they can manually "migrate" my website for me from my backup for $100, which I will also payI have yet to determine if this will actually work
This company has a lot of fraud going on especially security for clientsAlmost every employee in Go Daddy seems to create rules and policies as they speak to customersThey will tell you what they think they believe and not the factsI had purchased separate SSL certificates and called Go Daddy customer supportI had to setup different kinds of SSL on different domains and I called go daddy I got connected to agent on the phoneI have to go through verification step system to get and give access to my account for security purposesThe agent asked my NAME, CUSTOMER #, PIN #, then TEXTED me a SECURITY CODE on my CELLPHONE to get into my account which is even when I try to access from computerOnce the agent verified my account I started asking about my purchase and the agent told you can defintly use the SSL certificates you purchased just REVOKE the SSL which is expiring and the standard SSL will be able to work on your DOMAINSo I revoked the SSLI called back to
Our company, *** *** *** has a domain name with go daddyDue to some fraud action on our card the card that we had on file with go daddy got change and they were not able to process their monthly feeWe realize that so we called them to update the cardThey told us that we have a two step verification on our account so they have to send us a code to one of our number (***)We told them we do not have that number and there's no way we can get access to that numberThey told us in that case we have to complete a form and send it to them, which we did and never got anything back from themTo make the story short, we did the process time already and provide all the necessary information to prove that it's our account and we need access to it so we can reply to our customers emailsThey are taking for ever and playing game with us while we are loosing customersThe email address in question is *** and our Customer ID # is ***
I have a sub-domain with godday and many other service, each time I speak with a rep, I was told to purchase a wild-card SSL (was never interested)After many and numerous email and call I decided to buy the SSL and the agent walk me through the process of setting it up and getting started, after about days I call back and spoke with anther rep, who told me that the setup was incomplete and have to do it again, by then I was out of the office and said I will call back when with my laptopI called the following day and spoke with Tom who is the worst ever rep I have ever talk to, no technical ability and rude, no empathy or sympathy, he have no ideal what am talking about and bluntly to me on the phone 'I CANT HELP YOU' and was eager to process my refundDue to lack to good service I decided to speak with a supervisor who in return also have no technical knowledge and does not care, she decided to process my refundI never wanted
My domain and email was closed without warning
I bought a domain (***) and a email account (admin@***) with domain privacy
Customer Account: ***
My account was closed a weeks after buying the domain on Christmas day
My godaddy account was delaited and my domain black listed so I can re-resister it else ware
I am losing money from the loss my my domain
Godaddy charged my credit card without contacting me or informing me till after the factI contacted customer service an informed the I will not renew my service with them and want a refund, he promised that they will do thatNever didMy contract expired on May 27, and godaddy chrged my credit card on May 14,then sent me an email on May 16, to inform me with the chargesTried to solve the matter with the credit company but again godaddy claim that I have a year contract which I do not
Domain *** is setup under account belonging to *** ***Customer passed away years agoApparently Domain has paypal agreement with my paypal informationMy paypal account was billed $USD for year renewal for a website that doesn't exist and a customer that is deceasedI contacted Godaddy and they said since my email address is on file for the notifications, that I am out of luckI couldn't access that customers Godaddy information to disable the renewal - the emails ended up in Spam and I was out of town for a week for a funeralAlso why was it renewed for years? The rep wanted to make things right as I've been a godaddy client for over years with numerous domains and services, but the supervisor rejected his attempt to simply credit one of my other domains at Godaddy (PcComputerGuy.com or IndyVoIP.net) with the timeThis poor service is going to be the reason I transfer my numerous domains off Godaddy and inform my clients using godaddy services to d
9/29/5:20PM Cameron, SupervisorCameron started the call by telling me that there is nobody to file complaint to; that Go Daddy does ‘not’ have a complaint process and he was my only source Cameron told me that he was there to field all complaints and would speak to every rep who assisted me in the process He then continued by asking me to explain the issues/situation and I did I mentioned the conversations as per the logged calls and that the first two women and the one I just spoke with were very helpful and knowledgeable but on the other calls the reps continued to assure me the folders were going to be restored and that everything would be fine yet none took the time until Emily to actually discover that they were no longer on the server I also explained that on one of the calls (though not logged I believe it was Josh or Alic) the rep continued to insist that someone had to be stealing my password at each new reset and deleting my folders.) I explained as on every ca
I have been a customer since the late 80sYou are not training your customer service people correctlyYour supervisor was even worseI have lost time, money, and peace of mind due to technical glitches that are a part of your business
MX records working on other email forwards that I got from you as a result of purchasingYou did not fulfill your responsibility
Hi, I purchased months worth of a firewall service that will not work with my websites due to the way I have the sites builtI understand that this service will work for some people but it will not work for our website users due to us having password protected pages on the firewallI have a half a dozen support tickets acknowledging this
I am not asking for a refund for time I have used the product, only a refund for the future payments for months worth of a service I cannot useI was told no refund would be givenI have been a customer for nearly years with GoDaddy and have dozens of products with them, so this is very surprising to meThe payment for this service was $for months and I have used less than months, so I would like a refund for of the remaining months (details on next page)
I purchased Office product thru Godaddy and was told in clear terms that I had until Oct11, to cancel and get a refundThere was NO mention of any kind of a fee for termination of the purchase when I signed upI terminated the agreement this morning and and was told that there will be a $fee for "migration" of the dataI had not heard this term before and was not told about this feeSo, I asked to speak with the supervisor"Bob" introduced himself as supervisor and did not have any clue what I was talking about or at least that was his position - - ignoranceThat is a very deceptive business practice and Godaddy should be ashamed of doing thisI have been a prepaid customer (having paid for years in advance) and am shocked to be treated like this
Godaddy locked my domain pcriver.com for unknown reasonosThey are not allowing me to transfer the domain to other registrarMy domain value is more than $I was making $with ads from this siteGodaddy suspended my account and held my domainsIt seems like they are doing it for personal benefitAs my domain is very popular they want to sell it in auctionThey are not responding to my mailsPlease beware of Godaddy once your domain become popular they steal it from youI paid like thousands of dollors to them and in return they ruined my life
Godaddy charged my account a renewal fee in July of I called to get a refund but they told me that it's been over days since the renewal in MayI told them that I was charged in July not MayI told them that if my card was charged in May, I would have called then for a refund The supervisor told me that there was a systems problem that affected lots of people so they had to charge the accounts in JulyWell This is not my fault or my problemI called within the day billing period and feel that I deserve a full refund
I have had a number of issues with website "security" with Go DaddyThey blocked forms on my website from being completed by my customers and my notifications, claiming my site had security issuesThey said they would not allow me to use the forms to protect their servers unless I bought a security packageAfter I refused, my site, for the first time in the nearly two years I had the site running, was shut down by an "outside attack." Since I need my site to work, I ultimately purchased the security packageThe uptime and security reports never showed any problems, yet several requests to the security team removed literally thousands of malware and other attacks on the integrity of the siteI had been using other services in the previous 18-months to scan for attacks and protect my site without any problems at allI have spent hours upon hours on the phone on more than one occasion to get my site up and running again, after it went downOne time the rep insisted my site was running, when I was looking at the page and giving her the exact error message that showed on the screen when attempting to navigate to my siteThis had culminated in a chat today during which the representative kept rambling on and when I demanded the unnecessary chat stop and said I don't have time to waste, she disconnected the chatDO NOT USE GODADDY for your hosting or any other services - they do not deliver, they inundate you with sales calls, and do not deliver the product and services they claimThe only thing keeping me from immediately leaving is the time it will take me to secure hosting and transfer my website to another company
So I have been working with GoDaddy for a month getting a new website developedI call and ask for a status update I hear nothing for days (no call back when any other time I get a call the same day) and then I get an "email" from the developer I was working with telling me she is "not going to start building" the site until she has "everything"In over emails I sent everything that was requested and even more when it was requestedSO now I have to wait WEEKS more (OR FIND ANOTHER BUSINESS AND FIGHT TO GET MY MONEY BACK FROM GODADDY) to get the siteIn the meantime, they are about to get paid a second time and HAVE NOT CREATED OR EVEN STARTED! IN WEEKS THEY HAVE DONE NOTHING FOR ALL THE MONEY I PAID TO THEM!!!!!!!!!!!!! I have paid them OVER $2,AND THEY HAVE NOT DONE A THING!!!!!!!!!!!!!
THIS WAS THE WORST DECISION I COULD HAVE EVER MADE!!!!!
Fake information given over the chat that my domain name will be renewed with coupon *** for only 0.99$USD once I transfer it from the old Godaddy a/c to the current godaddy accountNow the Twitter handle is also harassing meIt looks like that they are waiting for April and deliberately wasting my time so that once the domain is expired they have one more reason to harass meIts been 3-days tweeter handle could not do anything just saying we are reading the chat where fake information was given that my domain will be renewed with the coupon
I had a coupon that was to be used on one a/c only one timeI have a domain to be renewed so I contacted Godaddy customer care where they approved that If I transfer this domain from my Old Godaddy to the New Godaddy a/c I can renew that domain with the coupon and the new renewal will cost me only 0.99$USDHere is the Chat proof where your chat team officially provided me this information ? ***
Go Daddy is hosting a website called '***" After looking up this business up on WhoIs ***, absolutely no infois provided in order to file a complaint with the appropriate Revdex.com regarding 'usa people search' This goes beyond any privacy service I have ever seen on WhoIs IC I have always seen at least a city, state, mailing address, masked e-mails for admin., tech and contact...something indicating where to go with the Revdex.com or State Attorney General complaint This is how both Go Daddy's infoappears on WhoIs *** appears (this format) and also the website about which I most specifically want to complain - 'usa ps.'(copy & paste from WhoIs follows...)
Contact Information
Registrant Contact
Name: Registration Private
Organization: *** ** ***, LLC
Mailing Address: ,
Phone:
Ext:
Fax:
Fax Ext:
Email:
That's not private like I've ever seen it on WhoIs - that's non-existent My specific complaint is that 'https://www.usa-
I paid for a domain name up front years ago for a period of yearsOn 11/16/I received an email notifying me that my account was automatically renewed
- I replied that I did not authorize this auto-renewal and requested it be cancelled and funds to be ***ed back to my accountI received an auto-notification that the email was undeliverable
- I called a few times a couple days later and couldn’t get through to a human
- I’ve never used the account or accessed it ever but on 11/26/I figured out how to access the account onlineI attempted to cancel and received multiple notifications that if I cancel the account the fees still would not be refunded
- on 11/27/I submitted a dispute to my *** card company, ***Cards
- on 11/30/*** updated my dispute stating they contacted GoDaddy and temporarily refunded the charges until the investigation was complete
- on 12/7/GoDaddy emailed stating that *** cancelled the payment so they subsequently
Godaddy is very misleadingGodaddy uses young ambitious entrepreneurs as preyI thought I was making all the right steps to building my professional website, that couldn't be further from the truthThey encouraged me to buy things that I didn't needTheir representatives misinformed me and led me down a path of wasting my money and still not having access to build my websiteThey are a legal scamNever will I do any business with Godaddy, I will encourage all of my associates to leave Godaddy if they haven't already been tricked into a year long deal with these crooks
I called in attempt to get a refundI was denied the refund and told to call backThen I attempted to call again today to get a refundI was denied again and told that it was 'outside of the refund window'
This is for $USDNot a small amountI was denied the refund twice and given 'reasons' why it couldn't happen
I want the refund and I want a negative impact to the company for poor business practicesI was charged for a renewal on a domain for five yearsThis is a website that I hosted for about a year and honestly had forgotten completely about
I'm in the process of working with PayPal as well to dispute the payments and force the company to refund the moneyIt's just nonsense
I hosted my company website with Godaddy, I did not realize the account was not set to automatically renewThey sent me emails over the course of weeks, all of which fell into my Junk folder so I did not see themWithout any phone call (like the calls I get when they are selling me something or my domain is expiring) they proceeded to shut my website downWhen I called they said it would cost $to restore my website so I paid it, then they sent me an email that it was not possibleUnbeknownst to me as the rep did not warn me, that fee is non refundableSo then they proceed to tell me that they can manually "migrate" my website for me from my backup for $100, which I will also payI have yet to determine if this will actually work
This company has a lot of fraud going on especially security for clientsAlmost every employee in Go Daddy seems to create rules and policies as they speak to customersThey will tell you what they think they believe and not the factsI had purchased separate SSL certificates and called Go Daddy customer supportI had to setup different kinds of SSL on different domains and I called go daddy I got connected to agent on the phoneI have to go through verification step system to get and give access to my account for security purposesThe agent asked my NAME, CUSTOMER #, PIN #, then TEXTED me a SECURITY CODE on my CELLPHONE to get into my account which is even when I try to access from computerOnce the agent verified my account I started asking about my purchase and the agent told you can defintly use the SSL certificates you purchased just REVOKE the SSL which is expiring and the standard SSL will be able to work on your DOMAINSo I revoked the SSLI called back to
Our company, *** *** *** has a domain name with go daddyDue to some fraud action on our card the card that we had on file with go daddy got change and they were not able to process their monthly feeWe realize that so we called them to update the cardThey told us that we have a two step verification on our account so they have to send us a code to one of our number (***)We told them we do not have that number and there's no way we can get access to that numberThey told us in that case we have to complete a form and send it to them, which we did and never got anything back from themTo make the story short, we did the process time already and provide all the necessary information to prove that it's our account and we need access to it so we can reply to our customers emailsThey are taking for ever and playing game with us while we are loosing customersThe email address in question is *** and our Customer ID # is ***
I have a sub-domain with godday and many other service, each time I speak with a rep, I was told to purchase a wild-card SSL (was never interested)After many and numerous email and call I decided to buy the SSL and the agent walk me through the process of setting it up and getting started, after about days I call back and spoke with anther rep, who told me that the setup was incomplete and have to do it again, by then I was out of the office and said I will call back when with my laptopI called the following day and spoke with Tom who is the worst ever rep I have ever talk to, no technical ability and rude, no empathy or sympathy, he have no ideal what am talking about and bluntly to me on the phone 'I CANT HELP YOU' and was eager to process my refundDue to lack to good service I decided to speak with a supervisor who in return also have no technical knowledge and does not care, she decided to process my refundI never wanted
My domain and email was closed without warning
I bought a domain (***) and a email account (admin@***) with domain privacy
Customer Account: ***
My account was closed a weeks after buying the domain on Christmas day
My godaddy account was delaited and my domain black listed so I can re-resister it else ware
I am losing money from the loss my my domain
Godaddy charged my credit card without contacting me or informing me till after the factI contacted customer service an informed the I will not renew my service with them and want a refund, he promised that they will do thatNever didMy contract expired on May 27, and godaddy chrged my credit card on May 14,then sent me an email on May 16, to inform me with the chargesTried to solve the matter with the credit company but again godaddy claim that I have a year contract which I do not
Domain *** is setup under account belonging to *** ***Customer passed away years agoApparently Domain has paypal agreement with my paypal informationMy paypal account was billed $USD for year renewal for a website that doesn't exist and a customer that is deceasedI contacted Godaddy and they said since my email address is on file for the notifications, that I am out of luckI couldn't access that customers Godaddy information to disable the renewal - the emails ended up in Spam and I was out of town for a week for a funeralAlso why was it renewed for years? The rep wanted to make things right as I've been a godaddy client for over years with numerous domains and services, but the supervisor rejected his attempt to simply credit one of my other domains at Godaddy (PcComputerGuy.com or IndyVoIP.net) with the timeThis poor service is going to be the reason I transfer my numerous domains off Godaddy and inform my clients using godaddy services to d
9/29/5:20PM Cameron, SupervisorCameron started the call by telling me that there is nobody to file complaint to; that Go Daddy does ‘not’ have a complaint process and he was my only source Cameron told me that he was there to field all complaints and would speak to every rep who assisted me in the process He then continued by asking me to explain the issues/situation and I did I mentioned the conversations as per the logged calls and that the first two women and the one I just spoke with were very helpful and knowledgeable but on the other calls the reps continued to assure me the folders were going to be restored and that everything would be fine yet none took the time until Emily to actually discover that they were no longer on the server I also explained that on one of the calls (though not logged I believe it was Josh or Alic) the rep continued to insist that someone had to be stealing my password at each new reset and deleting my folders.) I explained as on every ca
I have been a customer since the late 80sYou are not training your customer service people correctlyYour supervisor was even worseI have lost time, money, and peace of mind due to technical glitches that are a part of your business
MX records working on other email forwards that I got from you as a result of purchasingYou did not fulfill your responsibility
Hi, I purchased months worth of a firewall service that will not work with my websites due to the way I have the sites builtI understand that this service will work for some people but it will not work for our website users due to us having password protected pages on the firewallI have a half a dozen support tickets acknowledging this
I am not asking for a refund for time I have used the product, only a refund for the future payments for months worth of a service I cannot useI was told no refund would be givenI have been a customer for nearly years with GoDaddy and have dozens of products with them, so this is very surprising to meThe payment for this service was $for months and I have used less than months, so I would like a refund for of the remaining months (details on next page)
I purchased Office product thru Godaddy and was told in clear terms that I had until Oct11, to cancel and get a refundThere was NO mention of any kind of a fee for termination of the purchase when I signed upI terminated the agreement this morning and and was told that there will be a $fee for "migration" of the dataI had not heard this term before and was not told about this feeSo, I asked to speak with the supervisor"Bob" introduced himself as supervisor and did not have any clue what I was talking about or at least that was his position - - ignoranceThat is a very deceptive business practice and Godaddy should be ashamed of doing thisI have been a prepaid customer (having paid for years in advance) and am shocked to be treated like this
Godaddy locked my domain pcriver.com for unknown reasonosThey are not allowing me to transfer the domain to other registrarMy domain value is more than $I was making $with ads from this siteGodaddy suspended my account and held my domainsIt seems like they are doing it for personal benefitAs my domain is very popular they want to sell it in auctionThey are not responding to my mailsPlease beware of Godaddy once your domain become popular they steal it from youI paid like thousands of dollors to them and in return they ruined my life
Godaddy charged my account a renewal fee in July of I called to get a refund but they told me that it's been over days since the renewal in MayI told them that I was charged in July not MayI told them that if my card was charged in May, I would have called then for a refund The supervisor told me that there was a systems problem that affected lots of people so they had to charge the accounts in JulyWell This is not my fault or my problemI called within the day billing period and feel that I deserve a full refund
I have had a number of issues with website "security" with Go DaddyThey blocked forms on my website from being completed by my customers and my notifications, claiming my site had security issuesThey said they would not allow me to use the forms to protect their servers unless I bought a security packageAfter I refused, my site, for the first time in the nearly two years I had the site running, was shut down by an "outside attack." Since I need my site to work, I ultimately purchased the security packageThe uptime and security reports never showed any problems, yet several requests to the security team removed literally thousands of malware and other attacks on the integrity of the siteI had been using other services in the previous 18-months to scan for attacks and protect my site without any problems at allI have spent hours upon hours on the phone on more than one occasion to get my site up and running again, after it went downOne time the rep insisted my site was running, when I was looking at the page and giving her the exact error message that showed on the screen when attempting to navigate to my siteThis had culminated in a chat today during which the representative kept rambling on and when I demanded the unnecessary chat stop and said I don't have time to waste, she disconnected the chatDO NOT USE GODADDY for your hosting or any other services - they do not deliver, they inundate you with sales calls, and do not deliver the product and services they claimThe only thing keeping me from immediately leaving is the time it will take me to secure hosting and transfer my website to another company
So I have been working with GoDaddy for a month getting a new website developedI call and ask for a status update I hear nothing for days (no call back when any other time I get a call the same day) and then I get an "email" from the developer I was working with telling me she is "not going to start building" the site until she has "everything"In over emails I sent everything that was requested and even more when it was requestedSO now I have to wait WEEKS more (OR FIND ANOTHER BUSINESS AND FIGHT TO GET MY MONEY BACK FROM GODADDY) to get the siteIn the meantime, they are about to get paid a second time and HAVE NOT CREATED OR EVEN STARTED! IN WEEKS THEY HAVE DONE NOTHING FOR ALL THE MONEY I PAID TO THEM!!!!!!!!!!!!! I have paid them OVER $2,AND THEY HAVE NOT DONE A THING!!!!!!!!!!!!!
THIS WAS THE WORST DECISION I COULD HAVE EVER MADE!!!!!