I was trying to consolidate two accounts into oneThe current setup didn't allow for the renewal of my websiteI was constantly given the run around about eliminating two step verification for the changesIt was well documented that I had access to these accounts and yet tech support was useless
The domain expired and I lost the websiteI paid for the accounts to become current, including an $"to push a button key"Then I find out that they deleted my web pagesI pursued a chat to correct this issueI was informed that "it's gone, can't get it back"After complaining about all the $ I've spent on this, like magic, they inform me that it can be retrieve for $"to push a button"They're costing me $ in lost business
Then I find out my email isn't receiving emailsEvery time I try solving this problem, I'm on hold 20-minthen speak with a CS repGo through the problemThey inform me there is nothing wrong, so I need to speak with tech supportSince I run a biz, time to sit on the phone is a problem and sitting on hold for another 20-minwon't work
It's Sunday and the wait is minto do the same thing all over againI'm not optimisticI would highly recommend that business owners stay away from GoDaddy
In December, our primary business changed ownershipThe ownership change includes transfer of the associated websiteWhile the transfer itself was not very smooth, I am bothered by the refund for services pieceWe are now reduced to a one income householdGo Daddy has issued an "in store" credit for refund instead of sending a check or refunding the method of paymentWe do not plan on using any of Go Daddy's services in the near future due to restricted income and because of this practice will most likely not use them in the futureThe in store credit feels as though they are trapping use to use their business again
I was charged for a service I did not wantIt was automatically renewedThe reason I could not stop the renewal was because I forgot my password and they demanded a step process where I had to fill out a form and waitBy the time I got my new password I was past the date of unchecking the "renew" box
The Service was the personal website builder renewal Item # *** $$and the office starter email renewal item # *** $and the Search engine visibility renewal year item # *** $
I emailed and called them a few timesthey said I was past date of cancellation even though I told them that I was in process of resetting my password which took a few days at leastI cant remember how long the process was at this time but I can find out if it's pertinent
The total bill was for $
I told them that I built my website on *** and did not need their services, never wanted them and never ordered them
They were steadfast in their denial of my refundI
When we go to do updates on our site, numerous times its down for maintnence along with our site in generalVery inconvienientI never seen or experienced this much issues with any other host provider
I had purchased a couple of domain names on godaddy.com and also made sure that non of these domain were on auto renew But somehow they set these domain to auto renew automatically and charged me for the renewal for a total of 119.98+and are refusing to issue me the refund, since I did not want to keep those domain names
I registered for godaddy.com and bought our domain name from them along with others It came with or I further purchased email with them as well A few years into the service, after I renewed my contract, they started having computer issues and I couldn't get into godaddy or my email Customer service said that they were updating their service and that they new they were having issues So they told me that I woud have to upgrade to their new program for years to have my service work correctly and to stop being locked out of my account I continued to try to get into godaddy and I couldn't I also couldn't get into my email So eventually I had to change my email to a google email address Godaddy, despite my not being able to get on the site, continues to auto bill me on my domain names and I am not able to get into my account to stop it I have been on the phone with them again this evening for an hour *** Min Iowa says that he is the "highest point of contact in the c
On Jul 17, 7:AM I purchased Ultimate Managed WordPress - Years for my website About a week into the service, I started to have some loading issues With numerous chats and phone calls, I keep getting the same responses "however since the issue with the server it is our Engineers that are working with itIf only the issue can be fixed by pressing a button or something on my end I will do it." and "upgrade" Really? First, I'm already on Ultimate, which is WAY MORE than I even need! I'm a month in and already regretting my year contract All I want is a site that works How is that MY fault? A month for me, I would think they may need to buy another server if they can't fix they one they have So disappointed
I made a mistake ordering a product
I only meant to paid for month of the produce and I was charged for a year of the product
I called Godaddy and asked for a refund
to my bank card
I was promised a refund.Your refund receipt number is:
June 28, 10:AM
QTY ITEM PRICE
-GoCentral Personal - Renewal - Year -$
Subtotal: -$
Shipping & Handling: $
Tax: $
Store Credit: $
Total: $
I have not received a refund to my bank card as of
July
I do not want a store credit, I want my money back
I had a website hosting with the hosting being provided by GoDaddy.comIt was set to expire on October 29, We were going on vacation the week leading up to that renewal dateSo, I had renewed my web hosting with them for the upcoming year, October 30, through October 29, prior to going on vacationBeing nice to them, because I knew they wouldn't have kept the site online if I hadn't paid them until after we returned
On November 23rd I contacted GoDaddy.com about how to close out my web hosting and siteWith the plans of closing it out that day, November 23rdThey instructed me to make sure that all businesses that I use the email address I have with this web hosted website are updated with any new email address I will be usingBut said nothing to me that I had to ensure I closed out my web hosting account before November 29, to ensure I receive a refund for my unused months of web hosting already paid for in October
After ensuring all my email contact
I purchased a website makeover over a year ago, paid for it in full, and kept paying for the current website hosting until I had time to update some of my content They never told me I had only a certain amount of time to get the work done With working a very full time job, a part-time consulting practice, grad school, volunteer work and two kids, it became obvious to me that I did not have the time to update the content myself as I had originally thought so I called godaddy and they said they have a new, even easier-to-update *** product that I would be switched to and to call back when I was had time to answer a series of questions regarding the design I wanted When I called back, after being transferred FOUR times, I talked with a rude service person who lectured me on waiting so long and told me that their latest product was better now so it was more expensive and that I couldn’t possibly expect to get what I bought so long ago He told me that if I bought something at
These scandals have email that is not functional, and they know of the issues/yet fail to mitigate them and continue charging for unusable email
Cpanel email intermediately shuts off, they know of the issue, yet they up sold me to it, only to have a subsequent representative tell me "I'm not sure why they would do such, it periodically shuts off for no reason."
Workspace email has constant issues as well (i.epeople won't receive mail, you won't receive their mail, etc.)
I subsequently switched to office 365, and this week it was constantly downSome go daddy representatives acknowledged the issue, while others completely denied its existence
The office constantly shuts out the Godaddy client, continuously asking for a password over and over againA go daddy representative acknowledged the issues as "wide spread" on Friday the 17th, while others deny it, including the manger Matt Poland, who refuses to refund my money paid a few days ago for the office suite (whic
This company keeps adding services to my account that I did not request This is the 3rd time that they have done this I'm pretty attentive, but I wonder how much revenue they generate from people who do not pay attention I will be moving my web services away
Im filing a complaint with the Revdex.com against GoDaddy.com for selling popular domain names to non owners of the trademarked name for a higher priceGoDaddy is assisting cybersquatters in obtaining trademarked names with the intent to resell them to the proper owners for a higher priceThe renewal fee I has given has times MORE than the regular renewal fees I have with GoDaddy for my less popular domain names with them
TERRIBLE PEOPLE selling peoples Domain names If they took it from you they will not even negotiate to sell backI'm a working mother and don't have the money to buy my own domain back that I built my business onThey take total advantage of people that are not savvy with knowing too much about their domain nameAbsolutely the WORST! Looks like they are owned by GoDaddy so be careful, obviously GoDaddy is using the information on good domain names that are expiring and selling or using their child companies to purchase them and make you buy them back at a premium priceHow unfortunate and extremely shady business practices
We have a hosting service with the company We received an email yesterday 3/9/at 8:20AM that our Hosting Renewal Notice Failure We had recently got all new debt cards The notice says they are contacting us to update payment information and we should go online and click a link attached to update info and renew When I clicked on the link the Hosting package was not there I did that at 10:30am I finally had time to call last night at 5PM and was told they had deleted my hosting package and would restore it for $ The Person on the phone told me they contacted us three times about itAnd was told I needed to talk to the hosting department I was on hold for over a hour last night to get ahold of someone in hosting when I finally had to leave I have a specific email setup for Godaddy to receive emails I had go through every single email in our system and we NEVER received any other notices of our Hosting package I called again today and escalated to a supervisor
Created my own e-commerce website in less than a month, thanks to the awesome customer service here! I want to give a special shout out to Ryan G***, for going above and beyond my expectations; he replied to my email while out of the office and let me know when he would be available to help meHe was also friendly and pleasant to talk to on the phoneThe online chat support was also very helpful in assisting me in accessing all the features of the GoCentralOnlineStore that GoDaddy has to offer
Godaddy has asked me to pay $to renew my web domainThe agreement I made a year wgo when purchasing tis domain was a renewal price of $and they are not honoring this price nowThey lied to me and are completely being unfairI argued with them yesterday on the phone and they would not honor the original price that I agreed onAlso, I noticed that my account is unable to use coupon codes, but collegues of mine are able to use the same coupon codesWhich means, they have blocked my account from being able to use coupon codesThey claim that the did not block my account from using coupon codes but I have read complaints online of them doing the same thing to other customersI am unhappy and would like to renew my web domain capitalecreative.com at the $price that I agreed onThis is going to hurt my business because ym web domain and online prescence is now I jeopardy
We paid over $to start a web page with Go Daddy.comIt was never set up in a years timeI am asking for a partial return of my money but they refuse, saying that I took too long to ask for itNo work was ever doneI was not asking for all of the money but to recoup a portion of itThey refusedI was told that I missed it by daysI was just out of luck
Hello, In I made my own web site on Go-daddy.com for nearly a year I was unable to find my site by typing in key words In other words, if I type in safer now security, which is the name of my company, I was unable to find the site I believed I had done something wrong in building the site, so in January of this year I decided to pay a Go-daddy to build the site for me During conversations I was assured by Go-daddy employees that If I paid $to have them build my site for me, then it would be able to be found using key words, I just want to be found using the company name and Indianapolis, or Indiana I was asked questions about where I most wanted the site to be linked to for marketing purposes, I bought two versions of search engine visibility, and I was assured that when the site was done after weeks it would work properlyit doesn't I spoke to Cesar P who said that It will not be found on internet unless $per hour to have them fix it In addition a
We have a domain *** that we own, however we have lost the user name and password for the registrarGoDaddy is the registrarA while back we moved our hosting to another company, and now we wish to move back to GoDaddy for our hosting needs
We were told that it would have to go thru GoDaddy's legal department and we needed to submit our business license and a copy of the company owner's IDWe did this, and because the person who originally set up that account put it under ***s D*** as the company name instead of ***s ***, GoDaddy will not help us outI have called customer services and asked to speak with the legal department, to point out the fact that the owner's name is exactly the same, along with the address and phone number and the ONLY difference is someone put d*** instead of ***after ***’sThe customer service rep on the phone says that the legal department doesn’t have a phone extension and that I have to deal with them through e
I was trying to consolidate two accounts into oneThe current setup didn't allow for the renewal of my websiteI was constantly given the run around about eliminating two step verification for the changesIt was well documented that I had access to these accounts and yet tech support was useless
The domain expired and I lost the websiteI paid for the accounts to become current, including an $"to push a button key"Then I find out that they deleted my web pagesI pursued a chat to correct this issueI was informed that "it's gone, can't get it back"After complaining about all the $ I've spent on this, like magic, they inform me that it can be retrieve for $"to push a button"They're costing me $ in lost business
Then I find out my email isn't receiving emailsEvery time I try solving this problem, I'm on hold 20-minthen speak with a CS repGo through the problemThey inform me there is nothing wrong, so I need to speak with tech supportSince I run a biz, time to sit on the phone is a problem and sitting on hold for another 20-minwon't work
It's Sunday and the wait is minto do the same thing all over againI'm not optimisticI would highly recommend that business owners stay away from GoDaddy
In December, our primary business changed ownershipThe ownership change includes transfer of the associated websiteWhile the transfer itself was not very smooth, I am bothered by the refund for services pieceWe are now reduced to a one income householdGo Daddy has issued an "in store" credit for refund instead of sending a check or refunding the method of paymentWe do not plan on using any of Go Daddy's services in the near future due to restricted income and because of this practice will most likely not use them in the futureThe in store credit feels as though they are trapping use to use their business again
I was charged for a service I did not wantIt was automatically renewedThe reason I could not stop the renewal was because I forgot my password and they demanded a step process where I had to fill out a form and waitBy the time I got my new password I was past the date of unchecking the "renew" box
The Service was the personal website builder renewal Item # *** $$and the office starter email renewal item # *** $and the Search engine visibility renewal year item # *** $
I emailed and called them a few timesthey said I was past date of cancellation even though I told them that I was in process of resetting my password which took a few days at leastI cant remember how long the process was at this time but I can find out if it's pertinent
The total bill was for $
I told them that I built my website on *** and did not need their services, never wanted them and never ordered them
They were steadfast in their denial of my refundI
When we go to do updates on our site, numerous times its down for maintnence along with our site in generalVery inconvienientI never seen or experienced this much issues with any other host provider
I had purchased a couple of domain names on godaddy.com and also made sure that non of these domain were on auto renew But somehow they set these domain to auto renew automatically and charged me for the renewal for a total of 119.98+and are refusing to issue me the refund, since I did not want to keep those domain names
I registered for godaddy.com and bought our domain name from them along with others It came with or I further purchased email with them as well A few years into the service, after I renewed my contract, they started having computer issues and I couldn't get into godaddy or my email Customer service said that they were updating their service and that they new they were having issues So they told me that I woud have to upgrade to their new program for years to have my service work correctly and to stop being locked out of my account I continued to try to get into godaddy and I couldn't I also couldn't get into my email So eventually I had to change my email to a google email address Godaddy, despite my not being able to get on the site, continues to auto bill me on my domain names and I am not able to get into my account to stop it I have been on the phone with them again this evening for an hour *** Min Iowa says that he is the "highest point of contact in the c
On Jul 17, 7:AM I purchased Ultimate Managed WordPress - Years for my website About a week into the service, I started to have some loading issues With numerous chats and phone calls, I keep getting the same responses "however since the issue with the server it is our Engineers that are working with itIf only the issue can be fixed by pressing a button or something on my end I will do it." and "upgrade" Really? First, I'm already on Ultimate, which is WAY MORE than I even need! I'm a month in and already regretting my year contract All I want is a site that works How is that MY fault? A month for me, I would think they may need to buy another server if they can't fix they one they have So disappointed
I made a mistake ordering a product
I only meant to paid for month of the produce and I was charged for a year of the product
I called Godaddy and asked for a refund
to my bank card
I was promised a refund.Your refund receipt number is:
June 28, 10:AM
QTY ITEM PRICE
-GoCentral Personal - Renewal - Year -$
Subtotal: -$
Shipping & Handling: $
Tax: $
Store Credit: $
Total: $
I have not received a refund to my bank card as of
July
I do not want a store credit, I want my money back
I had a website hosting with the hosting being provided by GoDaddy.comIt was set to expire on October 29, We were going on vacation the week leading up to that renewal dateSo, I had renewed my web hosting with them for the upcoming year, October 30, through October 29, prior to going on vacationBeing nice to them, because I knew they wouldn't have kept the site online if I hadn't paid them until after we returned
On November 23rd I contacted GoDaddy.com about how to close out my web hosting and siteWith the plans of closing it out that day, November 23rdThey instructed me to make sure that all businesses that I use the email address I have with this web hosted website are updated with any new email address I will be usingBut said nothing to me that I had to ensure I closed out my web hosting account before November 29, to ensure I receive a refund for my unused months of web hosting already paid for in October
After ensuring all my email contact
I purchased a website makeover over a year ago, paid for it in full, and kept paying for the current website hosting until I had time to update some of my content They never told me I had only a certain amount of time to get the work done With working a very full time job, a part-time consulting practice, grad school, volunteer work and two kids, it became obvious to me that I did not have the time to update the content myself as I had originally thought so I called godaddy and they said they have a new, even easier-to-update *** product that I would be switched to and to call back when I was had time to answer a series of questions regarding the design I wanted When I called back, after being transferred FOUR times, I talked with a rude service person who lectured me on waiting so long and told me that their latest product was better now so it was more expensive and that I couldn’t possibly expect to get what I bought so long ago He told me that if I bought something at
These scandals have email that is not functional, and they know of the issues/yet fail to mitigate them and continue charging for unusable email
Cpanel email intermediately shuts off, they know of the issue, yet they up sold me to it, only to have a subsequent representative tell me "I'm not sure why they would do such, it periodically shuts off for no reason."
Workspace email has constant issues as well (i.epeople won't receive mail, you won't receive their mail, etc.)
I subsequently switched to office 365, and this week it was constantly downSome go daddy representatives acknowledged the issue, while others completely denied its existence
The office constantly shuts out the Godaddy client, continuously asking for a password over and over againA go daddy representative acknowledged the issues as "wide spread" on Friday the 17th, while others deny it, including the manger Matt Poland, who refuses to refund my money paid a few days ago for the office suite (whic
This company keeps adding services to my account that I did not request This is the 3rd time that they have done this I'm pretty attentive, but I wonder how much revenue they generate from people who do not pay attention I will be moving my web services away
Im filing a complaint with the Revdex.com against GoDaddy.com for selling popular domain names to non owners of the trademarked name for a higher priceGoDaddy is assisting cybersquatters in obtaining trademarked names with the intent to resell them to the proper owners for a higher priceThe renewal fee I has given has times MORE than the regular renewal fees I have with GoDaddy for my less popular domain names with them
TERRIBLE PEOPLE selling peoples Domain names If they took it from you they will not even negotiate to sell backI'm a working mother and don't have the money to buy my own domain back that I built my business onThey take total advantage of people that are not savvy with knowing too much about their domain nameAbsolutely the WORST! Looks like they are owned by GoDaddy so be careful, obviously GoDaddy is using the information on good domain names that are expiring and selling or using their child companies to purchase them and make you buy them back at a premium priceHow unfortunate and extremely shady business practices
We have a hosting service with the company We received an email yesterday 3/9/at 8:20AM that our Hosting Renewal Notice Failure We had recently got all new debt cards The notice says they are contacting us to update payment information and we should go online and click a link attached to update info and renew When I clicked on the link the Hosting package was not there I did that at 10:30am I finally had time to call last night at 5PM and was told they had deleted my hosting package and would restore it for $ The Person on the phone told me they contacted us three times about itAnd was told I needed to talk to the hosting department I was on hold for over a hour last night to get ahold of someone in hosting when I finally had to leave I have a specific email setup for Godaddy to receive emails I had go through every single email in our system and we NEVER received any other notices of our Hosting package I called again today and escalated to a supervisor
Created my own e-commerce website in less than a month, thanks to the awesome customer service here! I want to give a special shout out to Ryan G***, for going above and beyond my expectations; he replied to my email while out of the office and let me know when he would be available to help meHe was also friendly and pleasant to talk to on the phoneThe online chat support was also very helpful in assisting me in accessing all the features of the GoCentralOnlineStore that GoDaddy has to offer
Godaddy has asked me to pay $to renew my web domainThe agreement I made a year wgo when purchasing tis domain was a renewal price of $and they are not honoring this price nowThey lied to me and are completely being unfairI argued with them yesterday on the phone and they would not honor the original price that I agreed onAlso, I noticed that my account is unable to use coupon codes, but collegues of mine are able to use the same coupon codesWhich means, they have blocked my account from being able to use coupon codesThey claim that the did not block my account from using coupon codes but I have read complaints online of them doing the same thing to other customersI am unhappy and would like to renew my web domain capitalecreative.com at the $price that I agreed onThis is going to hurt my business because ym web domain and online prescence is now I jeopardy
We paid over $to start a web page with Go Daddy.comIt was never set up in a years timeI am asking for a partial return of my money but they refuse, saying that I took too long to ask for itNo work was ever doneI was not asking for all of the money but to recoup a portion of itThey refusedI was told that I missed it by daysI was just out of luck
Hello, In I made my own web site on Go-daddy.com for nearly a year I was unable to find my site by typing in key words In other words, if I type in safer now security, which is the name of my company, I was unable to find the site I believed I had done something wrong in building the site, so in January of this year I decided to pay a Go-daddy to build the site for me During conversations I was assured by Go-daddy employees that If I paid $to have them build my site for me, then it would be able to be found using key words, I just want to be found using the company name and Indianapolis, or Indiana I was asked questions about where I most wanted the site to be linked to for marketing purposes, I bought two versions of search engine visibility, and I was assured that when the site was done after weeks it would work properlyit doesn't I spoke to Cesar P who said that It will not be found on internet unless $per hour to have them fix it In addition a
We have a domain *** that we own, however we have lost the user name and password for the registrarGoDaddy is the registrarA while back we moved our hosting to another company, and now we wish to move back to GoDaddy for our hosting needs
We were told that it would have to go thru GoDaddy's legal department and we needed to submit our business license and a copy of the company owner's IDWe did this, and because the person who originally set up that account put it under ***s D*** as the company name instead of ***s ***, GoDaddy will not help us outI have called customer services and asked to speak with the legal department, to point out the fact that the owner's name is exactly the same, along with the address and phone number and the ONLY difference is someone put d*** instead of ***after ***’sThe customer service rep on the phone says that the legal department doesn’t have a phone extension and that I have to deal with them through e