I have been with this company for a couple of years and for the most time have been satisfiedWith the exception of the renewal of my account with them last year and this oneI get the domain, website builder and email package and every year I ask them before I pay with my debit card if that includes everything and just like last year they told me yesI am on all kind of deadlines and dont have time to keep being put on hold just to be told I need to give them my credit card and pay for something yet againNor do I need my customers to tell me that something is wrong with my web page and I find out through themIt is bad business and cost me a customer worth $for this project
I have a year contract I bought with Godaddy in August which is ending in August Godaddy had been sending me numerous email regarding a 25% discount for "new" purchasesI have been working on my website and had been shopping around for good deals on hostingI spoke with agent Barbara B*** on March as she was helping me with the migration for my site I had just paid dollarsShe had been going over with me about prices for renewals which to renew all would have been 1,which she brought the price down to I told her I would make my decision in May as had time to do shopping until August I saw the email godaddy sent me and I told barbara that I would sign up for the 25% discount godaddy sent me in the email as it included all of my renewals in thereI logged on to purchase and because I thought I was saving 25%, I went to purchase other products thinking I am having a good deal and on my check out it still showed the discount code at the check out
I had a website hosting with the hosting being provided by GoDaddy.comIt was set to expire on October 29, We were going on vacation the week leading up to that renewal dateSo, I had renewed my web hosting with them for the upcoming year, October 30, through October 29, prior to going on vacationBeing nice to them, because I knew they wouldn't have kept the site online if I hadn't paid them until after we returned
On November 23rd I contacted GoDaddy.com about how to close out my web hosting and siteWith the plans of closing it out that day, November 23rdThey instructed me to make sure that all businesses that I use the email address I have with this web hosted website are updated with any new email address I will be usingBut said nothing to me that I had to ensure I closed out my web hosting account before November 29, to ensure I receive a refund for my unused months of web hosting already paid for in October
After ensuring all my email contact
So I have been working with GoDaddy for a month getting a new website developedI call and ask for a status update I hear nothing for days (no call back when any other time I get a call the same day) and then I get an "email" from the developer I was working with telling me she is "not going to start building" the site until she has "everything"In over emails I sent everything that was requested and even more when it was requestedSO now I have to wait WEEKS more (OR FIND ANOTHER BUSINESS AND FIGHT TO GET MY MONEY BACK FROM GODADDY) to get the siteIn the meantime, they are about to get paid a second time and HAVE NOT CREATED OR EVEN STARTED! IN WEEKS THEY HAVE DONE NOTHING FOR ALL THE MONEY I PAID TO THEM!!!!!!!!!!!!! I have paid them OVER $2,AND THEY HAVE NOT DONE A THING!!!!!!!!!!!!!
THIS WAS THE WORST DECISION I COULD HAVE EVER MADE!!!!!
We have a domain *** that we own, however we have lost the user name and password for the registrarGoDaddy is the registrarA while back we moved our hosting to another company, and now we wish to move back to GoDaddy for our hosting needs
We were told that it would have to go thru GoDaddy's legal department and we needed to submit our business license and a copy of the company owner's IDWe did this, and because the person who originally set up that account put it under ***s D*** as the company name instead of ***s ***, GoDaddy will not help us outI have called customer services and asked to speak with the legal department, to point out the fact that the owner's name is exactly the same, along with the address and phone number and the ONLY difference is someone put d*** instead of ***after ***’sThe customer service rep on the phone says that the legal department doesn’t have a phone extension and that I have to deal with them through e
ON JUNE 23,I RECEIVED AN EMAIL FROM GODADDY ASKING ME TO RENEW MY DOMAIN NAME WITH THEM FOR $I DECLINED THEIR OFFER AND RETURNED AN EMAIL TO CANCEL MY BUSINESS WITH GODADDY, AS THE WEBSITE GOT NO HITS AND IT DIDN'T COME UP ON ANY OF THE SEARCH ENGINES WHICH GODADDY SAID IT WOULDON 6/23/17, GODADDY REMOVED $FROM MY CHASE DEBIT ACCOUNT WITHOUT MY AUTHORIZATION
I HAVE CALLED GODADDY AND ASKED FOR A REFUND OF THE $THEY HAVE GIVEN ME THE RUNAROUND AND REFUSED TO REFUND THE MONEYTODAY, I RECEIVED ANOTHER EMAIL ASKING FOR $TO MAINTAIN MY DOMAINI HAVE CHANGED MY DEBIT CARD, SO THEY CAN'T TAKE ANY MORE MONEY
I had websites hostedI had just finished putting dating scripts on and needed to move a file from my user folder to my root folderThis is simple, right? Wrong! I had noticed, I could never ssh into my root folder to admin from inside of this folderLong story short, I had given my password to the hosting tech support people since I didn't want it to be changed and knew they could always access the server at any time anywayApparently sometime later in the evening, I could not even access the user folder I had been working inAfter speaking with support, they told me I had been hacked and removed from the admin on the serverThen they suggested if they fix my issue, it would cost me $to do soThey went on and told me to backup my sites and destroy & rebuild my VPS and use the snapshot I had from three weeks backAfter trying to back up my websites and not having access to any cpanels, I then tried to restore after destroying and was amazed to find outThe backup
In May of that GoDaddy charged for a service that I requested to be cancelled on 4-21-Their notes clearly stated that I did not want to renew at this time and would call back if something changed
Originally, was contacted by this company on 4-21-to inform me that my transaction didn't go through due to a new credit cardI informed the representitive of godaddy that I no longer needed their servicesI informed them that my business was not in operation and that I did not wish to renew my services and I would call them back if things changedUnfortunately, I did not notice that on 4-27-they charged me $for a service that I requested to be cancelled and refused to give my new credit card information to
I did notice the charge on 4-18-of $and it prompted me to check my account for the previous yearThat's when I discovered that I was charged after I requested that my account not be renewed
Today, I contacted the company and I spoke with a represent
I have used Go Daddy since for three businesses I signed up for a year at aLtime for each account I am totally against auto debit because of problems in the past I explained upon signing that I would renew online
I have two closed businesses I closed in 2015, one closed in I did not renew any of the The three accounts with Go Daddy were on a business credit card I paid off the credit card (should have cancelled it) Lot of transactions over the years, should have checked
Just received a charge for Go Daddy They have been charging my account for over years even though no activity
Called today and found out on automatic renewal, even though I said NO when ordering
The rep with Go Daddy said oh well, its in our deal to auto renewal You should have called to cancel auto renewal I said I never authorized and cancelled from the beginningThey sent emails to a defunct email address I am now a retired consultant and help small businesses The people at Go Daddy clearly demonstrated the $a year for accounts is more important than their goodwill!
BE SURE TO CANCEL AUTO RENEWAL AND DOCUMENT
MY recomendation to my clients: 1) NEVER GO DADDY 2) Do not trust companies to do the right thing 3) Document all coorespondence
The attitude of the Rep was a "I don't care" this is my job True, I mentioned the goodwill he is hurting and he said he "didn't like my attitude" I know he was just doing his job A little common sense would go a long way to protect business A goodwill lesson from years ago, "You treat someone good, they might tell someone else You treat them bad, they are guaranteed to tell someone else."
I purchased my website and e-mail essentials through godaddy, and it has been one of the most regretful decisions of my business experiences/purchases so farIn the past month I have spoken via chat at least or times with someone and each time they seem to not understand or comprehend basic questions or statementsIn my most recent experience, I chatted with someone last week to add e-mail encryption to my email accountHe told me that I would receive an email confirmation to set it up in the coming dayA few hours came and went- no emailI opened another chat and the person assured me the email was comingFast forward to a week later (today)- no email, no encryption, but of course they were happy to have already charged meI wrote in and was told that the repupgraded my email account to business premium, but did not add encryptionI told them this was an UNAUTHORIZED SALE since I was not made aware that was what I was being charged for or added to my accountIt was stated several times by me that all I needed to do to my account was add encrypted email capabilitiesThe rep somehow took this to add a feature and charge me for $for something I did not need and was not discussed
The reptoday said there was nothing he could do so we chatted with a managerAfter hours of going back and forth, we finally were told they could work on fixing this and get me back to email essentials but would have to basically delete all my emails and re-set up my accountWe backed up the emails but now, while we wait for them and Microsoft to sort out account stuff, my new business email, which has several emails out and waiting for emails back, is just sitting there and cannot receive nor send emails to customers- the MAIN way that I make money and am able to run a competent and efficient business
Representatives kept telling us that they were sorry but did not seem to understand or comprehend how much it affects me as a business owner and, well, to spend hours of time talking to a team that really seemed to have an excuse for everything and was not customer-service oriented, it really ruined my way
As soon as my subscription ends, I will be transferring to a different companyI had heard reviews on godaddy before and how terrible it was to work with, but until I had an issues that was THEIR fault that cost me time, stress, and essentially money, I had no ideaI do not recommend them whatsoever
I had purchased a couple of domain names on godaddy.com and also made sure that non of these domain were on auto renew But somehow they set these domain to auto renew automatically and charged me for the renewal for a total of 119.98+and are refusing to issue me the refund, since I did not want to keep those domain names
I've bought services from godaddy to host my websiteAfter three weeks time, I started to experience significant slow-down of the site, it started to crash/be offline, which in communicating with them, it was recommended to buy more servicesAfter buying those services, the site continued to crash and be offline, and more services were recommended by godaddythe site continues to be slow, crash, and pornographic material has been shown in its placeThis has caused us additional IT support a number of days of the site being down , when I have approached godaddy for resolution or accommodation comparable to the expense that I have encountered for their faulty services, they refused to do so and provide me with contactinfo related to their customer service manager
I was charged for a service I did not wantIt was automatically renewedThe reason I could not stop the renewal was because I forgot my password and they demanded a step process where I had to fill out a form and waitBy the time I got my new password I was past the date of unchecking the "renew" box
The Service was the personal website builder renewal Item # *** $$and the office starter email renewal item # *** $and the Search engine visibility renewal year item # *** $
I emailed and called them a few timesthey said I was past date of cancellation even though I told them that I was in process of resetting my password which took a few days at leastI cant remember how long the process was at this time but I can find out if it's pertinent
The total bill was for $
I told them that I built my website on *** and did not need their services, never wanted them and never ordered them
They were steadfast in their denial of my refundI
they had preasured me into buyint years hosting contract, then provided terrible web hosting service and when I asked them to refund unused funds or reallocate them towards payment for DNS services instead as they were ok, they refused attempts were made to talk to them about this
When we go to do updates on our site, numerous times its down for maintnence along with our site in generalVery inconvienientI never seen or experienced this much issues with any other host provider
Im filing a complaint with the Revdex.com against GoDaddy.com for selling popular domain names to non owners of the trademarked name for a higher priceGoDaddy is assisting cybersquatters in obtaining trademarked names with the intent to resell them to the proper owners for a higher priceThe renewal fee I has given has times MORE than the regular renewal fees I have with GoDaddy for my less popular domain names with them
In I received a notice in the mail from Go Daddy that my domain name was about to expire so I called to discuss possible options such as synchronizing the renewal of my domain name and the hosting of my web siteAlso, I asked about possible options regarding the length of agreements for both hosting and domain nameI was told I could renew the domain name for two years as this would have the hosting agreement and domain name renewing at about the same timeI also was told that at the time of the next renewal I could call and discuss options for the length of both agreements since I was not absolutely certain that I wanted an agreement for another five yearsI also asked if I would receive a mailed notice, as I had twice previously, at the time of the next renewal as well as email and I was assured that both these things would occurI also stated that I preferred to pay for the renewal myself and not auto payI then paid for the domain renewal fee as a onetime charge on a Cit
I used Go Daddy hosting service for more than five years, I have a website named ** ***, suddenly they deleted my website without any notification, I called to check on the website, they transferred me to a different agents and then they finally found the website they stated that the website was deleted because I did not renewI did not receive any emails or any telephone calls related to this account, I called them and try to restore the website and they advised that if I have a back up I can use it, if I don’t have a back up then they will charge me $to restore it, I explained to them that this is not my fault as I was never notified, they insisted on charging me $in addition to the hosting plan which will cost me $I don’t believe that I should pay the $as I was never notified about to the expiration of my hosting plan, I checked all my email including the spam folders I didn’t find any emails from themThey should refund me with the $,In addition the res
LIVE CHAT
A product expert will be with you soonPosition in Queue is Thank you for your patience
You are now chatting with 'Morgan'
Morgan -
Thank you for chatting with us today, my name is MorganHow can I help you today?
you -
Hello can you please restore all my purchases
Morgan -
let's take a lookCan I start by getting your cr and four digit call in pin number?
you -
customer #
Morgan -
is that a new customer account you just setup?
you -
Receipt
Morgan -
are you signed into the account?
you -
No not a new customer
you -
yes signed into my account I have no products available
Morgan -
can you click on your name on the top right side of the screen it will tell you your cr
you -
***
Morgan -
perfect I found it! what is the four digit call in pin number?
you -
*** Morgan -
wonderful :) I'm in the account
you -
yes thanks
Morgan -
did the products accidentally get canceled?
you -
No G
I have been with this company for a couple of years and for the most time have been satisfiedWith the exception of the renewal of my account with them last year and this oneI get the domain, website builder and email package and every year I ask them before I pay with my debit card if that includes everything and just like last year they told me yesI am on all kind of deadlines and dont have time to keep being put on hold just to be told I need to give them my credit card and pay for something yet againNor do I need my customers to tell me that something is wrong with my web page and I find out through themIt is bad business and cost me a customer worth $for this project
I have a year contract I bought with Godaddy in August which is ending in August Godaddy had been sending me numerous email regarding a 25% discount for "new" purchasesI have been working on my website and had been shopping around for good deals on hostingI spoke with agent Barbara B*** on March as she was helping me with the migration for my site I had just paid dollarsShe had been going over with me about prices for renewals which to renew all would have been 1,which she brought the price down to I told her I would make my decision in May as had time to do shopping until August I saw the email godaddy sent me and I told barbara that I would sign up for the 25% discount godaddy sent me in the email as it included all of my renewals in thereI logged on to purchase and because I thought I was saving 25%, I went to purchase other products thinking I am having a good deal and on my check out it still showed the discount code at the check out
I had a website hosting with the hosting being provided by GoDaddy.comIt was set to expire on October 29, We were going on vacation the week leading up to that renewal dateSo, I had renewed my web hosting with them for the upcoming year, October 30, through October 29, prior to going on vacationBeing nice to them, because I knew they wouldn't have kept the site online if I hadn't paid them until after we returned
On November 23rd I contacted GoDaddy.com about how to close out my web hosting and siteWith the plans of closing it out that day, November 23rdThey instructed me to make sure that all businesses that I use the email address I have with this web hosted website are updated with any new email address I will be usingBut said nothing to me that I had to ensure I closed out my web hosting account before November 29, to ensure I receive a refund for my unused months of web hosting already paid for in October
After ensuring all my email contact
So I have been working with GoDaddy for a month getting a new website developedI call and ask for a status update I hear nothing for days (no call back when any other time I get a call the same day) and then I get an "email" from the developer I was working with telling me she is "not going to start building" the site until she has "everything"In over emails I sent everything that was requested and even more when it was requestedSO now I have to wait WEEKS more (OR FIND ANOTHER BUSINESS AND FIGHT TO GET MY MONEY BACK FROM GODADDY) to get the siteIn the meantime, they are about to get paid a second time and HAVE NOT CREATED OR EVEN STARTED! IN WEEKS THEY HAVE DONE NOTHING FOR ALL THE MONEY I PAID TO THEM!!!!!!!!!!!!! I have paid them OVER $2,AND THEY HAVE NOT DONE A THING!!!!!!!!!!!!!
THIS WAS THE WORST DECISION I COULD HAVE EVER MADE!!!!!
We have a domain *** that we own, however we have lost the user name and password for the registrarGoDaddy is the registrarA while back we moved our hosting to another company, and now we wish to move back to GoDaddy for our hosting needs
We were told that it would have to go thru GoDaddy's legal department and we needed to submit our business license and a copy of the company owner's IDWe did this, and because the person who originally set up that account put it under ***s D*** as the company name instead of ***s ***, GoDaddy will not help us outI have called customer services and asked to speak with the legal department, to point out the fact that the owner's name is exactly the same, along with the address and phone number and the ONLY difference is someone put d*** instead of ***after ***’sThe customer service rep on the phone says that the legal department doesn’t have a phone extension and that I have to deal with them through e
ON JUNE 23,I RECEIVED AN EMAIL FROM GODADDY ASKING ME TO RENEW MY DOMAIN NAME WITH THEM FOR $I DECLINED THEIR OFFER AND RETURNED AN EMAIL TO CANCEL MY BUSINESS WITH GODADDY, AS THE WEBSITE GOT NO HITS AND IT DIDN'T COME UP ON ANY OF THE SEARCH ENGINES WHICH GODADDY SAID IT WOULDON 6/23/17, GODADDY REMOVED $FROM MY CHASE DEBIT ACCOUNT WITHOUT MY AUTHORIZATION
I HAVE CALLED GODADDY AND ASKED FOR A REFUND OF THE $THEY HAVE GIVEN ME THE RUNAROUND AND REFUSED TO REFUND THE MONEYTODAY, I RECEIVED ANOTHER EMAIL ASKING FOR $TO MAINTAIN MY DOMAINI HAVE CHANGED MY DEBIT CARD, SO THEY CAN'T TAKE ANY MORE MONEY
I had websites hostedI had just finished putting dating scripts on and needed to move a file from my user folder to my root folderThis is simple, right? Wrong! I had noticed, I could never ssh into my root folder to admin from inside of this folderLong story short, I had given my password to the hosting tech support people since I didn't want it to be changed and knew they could always access the server at any time anywayApparently sometime later in the evening, I could not even access the user folder I had been working inAfter speaking with support, they told me I had been hacked and removed from the admin on the serverThen they suggested if they fix my issue, it would cost me $to do soThey went on and told me to backup my sites and destroy & rebuild my VPS and use the snapshot I had from three weeks backAfter trying to back up my websites and not having access to any cpanels, I then tried to restore after destroying and was amazed to find outThe backup
In May of that GoDaddy charged for a service that I requested to be cancelled on 4-21-Their notes clearly stated that I did not want to renew at this time and would call back if something changed
Originally, was contacted by this company on 4-21-to inform me that my transaction didn't go through due to a new credit cardI informed the representitive of godaddy that I no longer needed their servicesI informed them that my business was not in operation and that I did not wish to renew my services and I would call them back if things changedUnfortunately, I did not notice that on 4-27-they charged me $for a service that I requested to be cancelled and refused to give my new credit card information to
I did notice the charge on 4-18-of $and it prompted me to check my account for the previous yearThat's when I discovered that I was charged after I requested that my account not be renewed
Today, I contacted the company and I spoke with a represent
I have used Go Daddy since for three businesses I signed up for a year at aLtime for each account I am totally against auto debit because of problems in the past I explained upon signing that I would renew online
I have two closed businesses I closed in 2015, one closed in I did not renew any of the The three accounts with Go Daddy were on a business credit card I paid off the credit card (should have cancelled it) Lot of transactions over the years, should have checked
Just received a charge for Go Daddy They have been charging my account for over years even though no activity
Called today and found out on automatic renewal, even though I said NO when ordering
The rep with Go Daddy said oh well, its in our deal to auto renewal You should have called to cancel auto renewal I said I never authorized and cancelled from the beginningThey sent emails to a defunct email address I am now a retired consultant and help small businesses The people at Go Daddy clearly demonstrated the $a year for accounts is more important than their goodwill!
BE SURE TO CANCEL AUTO RENEWAL AND DOCUMENT
MY recomendation to my clients: 1) NEVER GO DADDY 2) Do not trust companies to do the right thing 3) Document all coorespondence
The attitude of the Rep was a "I don't care" this is my job True, I mentioned the goodwill he is hurting and he said he "didn't like my attitude" I know he was just doing his job A little common sense would go a long way to protect business A goodwill lesson from years ago, "You treat someone good, they might tell someone else You treat them bad, they are guaranteed to tell someone else."
I purchased my website and e-mail essentials through godaddy, and it has been one of the most regretful decisions of my business experiences/purchases so farIn the past month I have spoken via chat at least or times with someone and each time they seem to not understand or comprehend basic questions or statementsIn my most recent experience, I chatted with someone last week to add e-mail encryption to my email accountHe told me that I would receive an email confirmation to set it up in the coming dayA few hours came and went- no emailI opened another chat and the person assured me the email was comingFast forward to a week later (today)- no email, no encryption, but of course they were happy to have already charged meI wrote in and was told that the repupgraded my email account to business premium, but did not add encryptionI told them this was an UNAUTHORIZED SALE since I was not made aware that was what I was being charged for or added to my accountIt was stated several times by me that all I needed to do to my account was add encrypted email capabilitiesThe rep somehow took this to add a feature and charge me for $for something I did not need and was not discussed
The reptoday said there was nothing he could do so we chatted with a managerAfter hours of going back and forth, we finally were told they could work on fixing this and get me back to email essentials but would have to basically delete all my emails and re-set up my accountWe backed up the emails but now, while we wait for them and Microsoft to sort out account stuff, my new business email, which has several emails out and waiting for emails back, is just sitting there and cannot receive nor send emails to customers- the MAIN way that I make money and am able to run a competent and efficient business
Representatives kept telling us that they were sorry but did not seem to understand or comprehend how much it affects me as a business owner and, well, to spend hours of time talking to a team that really seemed to have an excuse for everything and was not customer-service oriented, it really ruined my way
As soon as my subscription ends, I will be transferring to a different companyI had heard reviews on godaddy before and how terrible it was to work with, but until I had an issues that was THEIR fault that cost me time, stress, and essentially money, I had no ideaI do not recommend them whatsoever
I had purchased a couple of domain names on godaddy.com and also made sure that non of these domain were on auto renew But somehow they set these domain to auto renew automatically and charged me for the renewal for a total of 119.98+and are refusing to issue me the refund, since I did not want to keep those domain names
I've bought services from godaddy to host my websiteAfter three weeks time, I started to experience significant slow-down of the site, it started to crash/be offline, which in communicating with them, it was recommended to buy more servicesAfter buying those services, the site continued to crash and be offline, and more services were recommended by godaddythe site continues to be slow, crash, and pornographic material has been shown in its placeThis has caused us additional IT support a number of days of the site being down , when I have approached godaddy for resolution or accommodation comparable to the expense that I have encountered for their faulty services, they refused to do so and provide me with contactinfo related to their customer service manager
I was charged for a service I did not wantIt was automatically renewedThe reason I could not stop the renewal was because I forgot my password and they demanded a step process where I had to fill out a form and waitBy the time I got my new password I was past the date of unchecking the "renew" box
The Service was the personal website builder renewal Item # *** $$and the office starter email renewal item # *** $and the Search engine visibility renewal year item # *** $
I emailed and called them a few timesthey said I was past date of cancellation even though I told them that I was in process of resetting my password which took a few days at leastI cant remember how long the process was at this time but I can find out if it's pertinent
The total bill was for $
I told them that I built my website on *** and did not need their services, never wanted them and never ordered them
They were steadfast in their denial of my refundI
they had preasured me into buyint years hosting contract, then provided terrible web hosting service and when I asked them to refund unused funds or reallocate them towards payment for DNS services instead as they were ok, they refused attempts were made to talk to them about this
When we go to do updates on our site, numerous times its down for maintnence along with our site in generalVery inconvienientI never seen or experienced this much issues with any other host provider
GoDaddy allow souphisticated spammers to park their domain and send mass spam from their site
Im filing a complaint with the Revdex.com against GoDaddy.com for selling popular domain names to non owners of the trademarked name for a higher priceGoDaddy is assisting cybersquatters in obtaining trademarked names with the intent to resell them to the proper owners for a higher priceThe renewal fee I has given has times MORE than the regular renewal fees I have with GoDaddy for my less popular domain names with them
In I received a notice in the mail from Go Daddy that my domain name was about to expire so I called to discuss possible options such as synchronizing the renewal of my domain name and the hosting of my web siteAlso, I asked about possible options regarding the length of agreements for both hosting and domain nameI was told I could renew the domain name for two years as this would have the hosting agreement and domain name renewing at about the same timeI also was told that at the time of the next renewal I could call and discuss options for the length of both agreements since I was not absolutely certain that I wanted an agreement for another five yearsI also asked if I would receive a mailed notice, as I had twice previously, at the time of the next renewal as well as email and I was assured that both these things would occurI also stated that I preferred to pay for the renewal myself and not auto payI then paid for the domain renewal fee as a onetime charge on a Cit
I used Go Daddy hosting service for more than five years, I have a website named ** ***, suddenly they deleted my website without any notification, I called to check on the website, they transferred me to a different agents and then they finally found the website they stated that the website was deleted because I did not renewI did not receive any emails or any telephone calls related to this account, I called them and try to restore the website and they advised that if I have a back up I can use it, if I don’t have a back up then they will charge me $to restore it, I explained to them that this is not my fault as I was never notified, they insisted on charging me $in addition to the hosting plan which will cost me $I don’t believe that I should pay the $as I was never notified about to the expiration of my hosting plan, I checked all my email including the spam folders I didn’t find any emails from themThey should refund me with the $,In addition the res
LIVE CHAT
r and four digit call in pin number?
r
A product expert will be with you soonPosition in Queue is Thank you for your patience
You are now chatting with 'Morgan'
Morgan -
Thank you for chatting with us today, my name is MorganHow can I help you today?
you -
Hello can you please restore all my purchases
Morgan -
let's take a lookCan I start by getting your c
you -
customer #
Morgan -
is that a new customer account you just setup?
you -
Receipt
Morgan -
are you signed into the account?
you -
No not a new customer
you -
yes signed into my account I have no products available
Morgan -
can you click on your name on the top right side of the screen it will tell you your c
you -
***
Morgan -
perfect I found it! what is the four digit call in pin number?
you -
*** Morgan -
wonderful :) I'm in the account
you -
yes thanks
Morgan -
did the products accidentally get canceled?
you -
No G