My go daddy account is being controlled by an ex employee! We have had this go daddy account since and we have been in business since 1987! Go daddy will only give me the domain name in my new account newenglandfoam.com BUT is still allowing this EX EMPLOYEE control New England Foam's website & New England Foam's email addresses!!! Go Daddy will not transfer MY WEBSITE & MY EMAIL ADDRESSES!!! I will be contacting Revdex.com and also a lawyer!!! This is terrorism and go daddy is allowing it!
*** *** ***
I created a website from Go DaddyHowever, the domain was purchased earlier from a different vendorSo I had to transfer the use from that vendor to Go DaddyThe first question I got was about why I hadn't used themAfter I created the website, I decided not to use itThat's when the problem startedI gave Go Daddy my credit card informationBut there was no way to access my own credit card information in order to cancel the website serviceAccessing your own credit billing is a basic for any business to customer relationshipThey don't have it because they want to trap youBottom line is I couldn't cancel itThey have a 45-day cancellation policy, but there is no way to cancel itI did get all of this down in an online conversation I had with their chat service personI am not allowed to show it here, but will provide it upon requestI am filing a consumer complaint with the Federal Communications Commission
I've bought services from godaddy to host my websiteAfter three weeks time, I started to experience significant slow-down of the site, it started to crash/be offline, which in communicating with them, it was recommended to buy more servicesAfter buying those services, the site continued to crash and be offline, and more services were recommended by godaddythe site continues to be slow, crash, and pornographic material has been shown in its placeThis has caused us additional IT support a number of days of the site being down , when I have approached godaddy for resolution or accommodation comparable to the expense that I have encountered for their faulty services, they refused to do so and provide me with contactinfo related to their customer service manager
I called Godaddy and nobody is able to help me with my issue and due to this im losing thousands of dollars a day , customer services answer is the cant help me and cant do nothing I have sent the the problem wich is in godaddy server I send proof backing this up 100% I even have recodings of how ignorant are the customer service
complaint already sent on Februar on a very famous complaints an reviews website
i'm sening this complaint toay March because I have triee alrady to resolve the godaddy:problem with the skulls that are prtening to work in one of their offshore non-support centers (offshore for obvius "reasons" butt unfortunaty comunicating with skulls is a difficolt task
I have purchased a domain name on the march with the so called goddady "promotion" for omain name registrations for $1,for the first year and apparentòly thee goaddy is trying to keeop interesting domain names for thm seelf so they invent an excuse to block the accounts that the customers are using to register the domain names with the so called "promotion" for $1,
after a few ays the skulls have sent an emal asking or a proof of identity of the person that paid with the virtual creit card (so not even a credit card beause virtual credit cards are for online purchasees for time use only for a limit
We purchased a domain name bundled with web hosting in November Later we decided not to renew the domain nameWe just found out we got charged for web hosting (auto renew), even we didn't have a domain nameSo we cancelled the web hosting, and contact Godaddy and tried to get a refundThey refused to refund us since it was over days refund periodOk, then we asked them to restore the web hosting service that we got charged for a yearThey told us we have to repurchaseWhat a BS! We got charged for a year of web hosting, and they refused to provide the service!!! We have another account with 30+ domain names that we will try to move to different domain register
I have tried numerous times to report abusive ads, but have been unsuccessful as GoDaddy's online form to report abuse continues to show error messagesOur website is redirecting people to one of GoDaddy's servers that contains malicious content when visitors click on our articles at various timesVisitors are taken to landingdisplay.page.user.jesikah-lee.com/?Flow=6215205783491817&uid=df08ffb132ad...⇄ This website, jesikah-lee.com, is hosted by GoDaddy with fake information in ICANN and the ads are malicious in natureGoDaddy must take immediate action to take down these malicious sites
After noticing charges for from GoDaddy I called to cancel any subscription associated with GoDaddyI talked with the rep and he told me there was nothing he could do without a pin that I never set upHe verified I had an account with them and could not cancel and said he would still charge my debit card until a pin number was submittedHe was rude and not helpfulBefore anyone thinks about working with GoDaddy think twice they are a bunch of thievesThey are charging my account for something I don't have and will not fix the problem and going back and forth about something they could easily fixGoDaddy does not have or has ever had permission to charge anything on my card I dont have any of their services
We are a long time customer of GoDaddy (15+ years) and purchase many services from them including hundreds of domains, multiple SSL certificates and web site accounts We have been quite happy up until this year when one of our SSL certificates renewed for years ($399) and we did not authorize the renewal In addition, the SSL renewed (was charged) more than a month prior to renew date We did not use the product (as we retired the site) but were refused a refund In addition we were give incorrect information by the agent the first time we called as he informed us that the SSL would expire and he could not do a renewal over the phone We find their policy with regards to "auto-renew" and charging that renewal more than a month prior to expiration while then claiming we are past the "day window" to get a renewal to be unethical
Disgusted to say the least - I am about to renew a domain that I have had with Godaddy since 2001, How the hell do you go from 8.99$ to $70??? Not to mention the rip off on email address rates and poor poor poor customer service, that cannot understand one simple questionLooking to take my business elsewhere IMMEDIATELYenough is enough
when I signed up for a Go Daddy account years agoI was told that if I wanted to cancel it would be prorated and returned to meAfter trying to cancel my account months ago without success, because I lacked the customer #, I found the number and attempted to cancel January 20, I was informed by John, customer service agent that I was too late for their new day return windowI asked to speak to a supervisor and was told times by John that there weren't any there todayI would not accept that and finally he passed me to Chris the Scottsdale Billing SupervisorHe also refused to prorate a refund stating the new year old rule of a day returnI did not sign up under that provision and don't accept that I am not to be refundedI was Charged on November 7,8,and 9th They did not have an email address for me so I only saw the charge a moth later on my credit card statement
We are a long time customer of GoDaddy (15+ years) and purchase many services from them including hundreds of domains, multiple SSL certificates and web site accounts We have been quite happy up until this year when one of our SSL certificates renewed for years ($399) and we did not authorize the renewal In addition, the SSL renewed (was charged) more than a month prior to renew date We did not use the product (as we retired the site) but were refused a refund In addition we were give incorrect information by the agent the first time we called as he informed us that the SSL would expire and he could not do a renewal over the phone We find their policy with regards to "auto-renew" and charging that renewal more than a month prior to expiration while then claiming we are past the "day window" to get a renewal to be unethical
After many years of being a good customer and recommending your company, you just lost my company's and the client's business for which I manage their websites and active account products we have with your company due to the irresponsible and erratic, unprofessional and possibly illegal actions of GoDaddy employee D *** or Doug *** Trademark DepartmentOn 11/27/we received an email from D *** in an authoratative tone giving us only hours to comply with a request from Revdex.com to remove a logo we had on our website We had been working with the local Revdex.com in Denver on this matter and I forwarded D *** the email from the Revdex.com allowing us until 1/30/to correct the issue D *** disregarded the information we sent him, did not acknowledge this email giving us until 12/to comply and remove the Revdex.com logo I worked with Go Daddy staff on a 12/Sunday night to remove the logo as requested and completed the Revdex.com logo removal 12/ I did leave the text that noted "see
Have been a long-time customer with GoDaddy account #*** They provided a great service at a great price Then, in 2015, all of my websites went down GoDaddy had changed our web manager and all of our websites were no longer active, however, they still took payment automatically
We tried to contact Godaddy and there was no phone number so we wrote a nice formal letter asking why all of our internet domains no longer worked We never received a response We went online at GoDaddy and cancelled our automatic payments We began to read how horrible it was to contact GoDaddy and so many companies had the same issues Oh my gosh!
My wife and I figured we would just all of our domains run out because they no longer worked We've never heard from Godaddy until two days ago Somehow, they managed to turn automatic payments back on and took money from us How can they do this?
I was suppose to receive a refund in the amount of $on 1/06/for services I didn't use in early
I called GoDaddy tonight and was told the refund went thru on my original credit card I asked for the last digits and realized I no longer or never had that credit card The numbers are not familiar at allIn fact I was told the credit card was a MasterCard that expired 5/
My question is why you would attempt to refund to an expired card? I was told not to worry the refund would just attach to the newer MC..I called all my current MC and there is no refund I called GoDaddy again and was told if there was a problem I would receive a check I asked how long before GoDaddy would know there was a problem refunding to the expired credit card? Usually up to days..The refund was issued 1/06/and today is 2/6/ But again I was told if there is a problem I would receive a checkMy question is "where is my refund?" Go Daddy by now should know whether or no
Outrageous misuse of our credit card and auto billingPurchased a standard SSL certificate$for yearsIt was automatically renewed with a 439% increaseThe billing was for $for three years without any notification
On April 10th a transaction appeared on my credit card that I did not authorize in the amount of $for advertising of my web site "*** ***cis Helping HandsI did not authorize this chargeGo Daddy is a host to my website and only charge $PER YEARI went thru this last year as well where charges were charged to my credit card that I did not authorize and after battling with them they took them offBut this time they told me they tape all their conversations and I approved it over the phoneI explained that I did not and if I did it was done fraudulentlyI asked to listen to the recording and they told me I had to get a warrant to listen to MY conversationThen they told me they would send it over for internal revue and get back with me in hoursWell they did and they refused to take the charges offI have called my credit card company, Bank of America, and they are freezing the amount so I won't have to pay it until all this is doneThey charged me for adverti
I set a website up in March using the day free trialWe were supposed to be billed monthly at $after the free trialGodaddy took $out of my business checking account for the entire yearI called upset on April 14thThe gentlemen I spoke with said there was nothing he could do about the yearly, I said I wanted to cancel, he said that was fine that I had time (did not give a time frame of length of time) to cancel without an issueI told him I wanted to research more websites before I made an rash decisionsI finally found a website that I wanted to go with so I called today at 5/17/Another gentleman informed me that I am past the days to cancel (I wasn't aware I only had days) and that there was nothing they could doI'm currently stuck with a website that I cannot use, out $because they state I am days past my days to canceldaysOn the website, it states, No credit card requiredTry it free for one monthThen $14.99/mo ($179.88/yr) after
This is the second time this year their system failed and my email wasn't working properly Beyond my control and technical difficulties that cost me a jobYep a job that pays my bills because I wasn't getting my emails on time or at allI will be pulling my account and domain tomorrowI honesty won't bother to say anything because the company is so big,, and my account was so small, that it dosent really matter to themI will get the run around like beforeFirst time it happened was after I renewed my domain, but my website was still taken down, and my email was never put back on either, even after I called inIt cost me a lot then tooInexcusable when we rely so much on email to be accurate and consistent
My go daddy account is being controlled by an ex employee! We have had this go daddy account since and we have been in business since 1987! Go daddy will only give me the domain name in my new account newenglandfoam.com BUT is still allowing this EX EMPLOYEE control New England Foam's website & New England Foam's email addresses!!! Go Daddy will not transfer MY WEBSITE & MY EMAIL ADDRESSES!!! I will be contacting Revdex.com and also a lawyer!!! This is terrorism and go daddy is allowing it!
*** *** ***
I created a website from Go DaddyHowever, the domain was purchased earlier from a different vendorSo I had to transfer the use from that vendor to Go DaddyThe first question I got was about why I hadn't used themAfter I created the website, I decided not to use itThat's when the problem startedI gave Go Daddy my credit card informationBut there was no way to access my own credit card information in order to cancel the website serviceAccessing your own credit billing is a basic for any business to customer relationshipThey don't have it because they want to trap youBottom line is I couldn't cancel itThey have a 45-day cancellation policy, but there is no way to cancel itI did get all of this down in an online conversation I had with their chat service personI am not allowed to show it here, but will provide it upon requestI am filing a consumer complaint with the Federal Communications Commission
I've bought services from godaddy to host my websiteAfter three weeks time, I started to experience significant slow-down of the site, it started to crash/be offline, which in communicating with them, it was recommended to buy more servicesAfter buying those services, the site continued to crash and be offline, and more services were recommended by godaddythe site continues to be slow, crash, and pornographic material has been shown in its placeThis has caused us additional IT support a number of days of the site being down , when I have approached godaddy for resolution or accommodation comparable to the expense that I have encountered for their faulty services, they refused to do so and provide me with contactinfo related to their customer service manager
I called Godaddy and nobody is able to help me with my issue and due to this im losing thousands of dollars a day , customer services answer is the cant help me and cant do nothing I have sent the the problem wich is in godaddy server I send proof backing this up 100% I even have recodings of how ignorant are the customer service
The company refuses to refund a charge for a product I do not use $that they drafted from my checking account
complaint already sent on Februar on a very famous complaints an reviews website
i'm sening this complaint toay March because I have triee alrady to resolve the godaddy:problem with the skulls that are prtening to work in one of their offshore non-support centers (offshore for obvius "reasons" butt unfortunaty comunicating with skulls is a difficolt task
I have purchased a domain name on the march with the so called goddady "promotion" for omain name registrations for $1,for the first year and apparentòly thee goaddy is trying to keeop interesting domain names for thm seelf so they invent an excuse to block the accounts that the customers are using to register the domain names with the so called "promotion" for $1,
after a few ays the skulls have sent an emal asking or a proof of identity of the person that paid with the virtual creit card (so not even a credit card beause virtual credit cards are for online purchasees for time use only for a limit
We purchased a domain name bundled with web hosting in November Later we decided not to renew the domain nameWe just found out we got charged for web hosting (auto renew), even we didn't have a domain nameSo we cancelled the web hosting, and contact Godaddy and tried to get a refundThey refused to refund us since it was over days refund periodOk, then we asked them to restore the web hosting service that we got charged for a yearThey told us we have to repurchaseWhat a BS! We got charged for a year of web hosting, and they refused to provide the service!!! We have another account with 30+ domain names that we will try to move to different domain register
I have tried numerous times to report abusive ads, but have been unsuccessful as GoDaddy's online form to report abuse continues to show error messagesOur website is redirecting people to one of GoDaddy's servers that contains malicious content when visitors click on our articles at various timesVisitors are taken to landingdisplay.page.user.jesikah-lee.com/?Flow=6215205783491817&uid=df08ffb132ad...⇄ This website, jesikah-lee.com, is hosted by GoDaddy with fake information in ICANN and the ads are malicious in natureGoDaddy must take immediate action to take down these malicious sites
After noticing charges for from GoDaddy I called to cancel any subscription associated with GoDaddyI talked with the rep and he told me there was nothing he could do without a pin that I never set upHe verified I had an account with them and could not cancel and said he would still charge my debit card until a pin number was submittedHe was rude and not helpfulBefore anyone thinks about working with GoDaddy think twice they are a bunch of thievesThey are charging my account for something I don't have and will not fix the problem and going back and forth about something they could easily fixGoDaddy does not have or has ever had permission to charge anything on my card I dont have any of their services
We are a long time customer of GoDaddy (15+ years) and purchase many services from them including hundreds of domains, multiple SSL certificates and web site accounts We have been quite happy up until this year when one of our SSL certificates renewed for years ($399) and we did not authorize the renewal In addition, the SSL renewed (was charged) more than a month prior to renew date We did not use the product (as we retired the site) but were refused a refund In addition we were give incorrect information by the agent the first time we called as he informed us that the SSL would expire and he could not do a renewal over the phone We find their policy with regards to "auto-renew" and charging that renewal more than a month prior to expiration while then claiming we are past the "day window" to get a renewal to be unethical
Disgusted to say the least - I am about to renew a domain that I have had with Godaddy since 2001, How the hell do you go from 8.99$ to $70??? Not to mention the rip off on email address rates and poor poor poor customer service, that cannot understand one simple questionLooking to take my business elsewhere IMMEDIATELYenough is enough
when I signed up for a Go Daddy account years agoI was told that if I wanted to cancel it would be prorated and returned to meAfter trying to cancel my account months ago without success, because I lacked the customer #, I found the number and attempted to cancel January 20, I was informed by John, customer service agent that I was too late for their new day return windowI asked to speak to a supervisor and was told times by John that there weren't any there todayI would not accept that and finally he passed me to Chris the Scottsdale Billing SupervisorHe also refused to prorate a refund stating the new year old rule of a day returnI did not sign up under that provision and don't accept that I am not to be refundedI was Charged on November 7,8,and 9th They did not have an email address for me so I only saw the charge a moth later on my credit card statement
We are a long time customer of GoDaddy (15+ years) and purchase many services from them including hundreds of domains, multiple SSL certificates and web site accounts We have been quite happy up until this year when one of our SSL certificates renewed for years ($399) and we did not authorize the renewal In addition, the SSL renewed (was charged) more than a month prior to renew date We did not use the product (as we retired the site) but were refused a refund In addition we were give incorrect information by the agent the first time we called as he informed us that the SSL would expire and he could not do a renewal over the phone We find their policy with regards to "auto-renew" and charging that renewal more than a month prior to expiration while then claiming we are past the "day window" to get a renewal to be unethical
After many years of being a good customer and recommending your company, you just lost my company's and the client's business for which I manage their websites and active account products we have with your company due to the irresponsible and erratic, unprofessional and possibly illegal actions of GoDaddy employee D *** or Doug *** Trademark DepartmentOn 11/27/we received an email from D *** in an authoratative tone giving us only hours to comply with a request from Revdex.com to remove a logo we had on our website We had been working with the local Revdex.com in Denver on this matter and I forwarded D *** the email from the Revdex.com allowing us until 1/30/to correct the issue D *** disregarded the information we sent him, did not acknowledge this email giving us until 12/to comply and remove the Revdex.com logo I worked with Go Daddy staff on a 12/Sunday night to remove the logo as requested and completed the Revdex.com logo removal 12/ I did leave the text that noted "see
Have been a long-time customer with GoDaddy account #*** They provided a great service at a great price Then, in 2015, all of my websites went down GoDaddy had changed our web manager and all of our websites were no longer active, however, they still took payment automatically
We tried to contact Godaddy and there was no phone number so we wrote a nice formal letter asking why all of our internet domains no longer worked We never received a response We went online at GoDaddy and cancelled our automatic payments We began to read how horrible it was to contact GoDaddy and so many companies had the same issues Oh my gosh!
My wife and I figured we would just all of our domains run out because they no longer worked We've never heard from Godaddy until two days ago Somehow, they managed to turn automatic payments back on and took money from us How can they do this?
I was suppose to receive a refund in the amount of $on 1/06/for services I didn't use in early
I called GoDaddy tonight and was told the refund went thru on my original credit card I asked for the last digits and realized I no longer or never had that credit card The numbers are not familiar at allIn fact I was told the credit card was a MasterCard that expired 5/
My question is why you would attempt to refund to an expired card? I was told not to worry the refund would just attach to the newer MC..I called all my current MC and there is no refund I called GoDaddy again and was told if there was a problem I would receive a check I asked how long before GoDaddy would know there was a problem refunding to the expired credit card? Usually up to days..The refund was issued 1/06/and today is 2/6/ But again I was told if there is a problem I would receive a checkMy question is "where is my refund?" Go Daddy by now should know whether or no
Outrageous misuse of our credit card and auto billingPurchased a standard SSL certificate$for yearsIt was automatically renewed with a 439% increaseThe billing was for $for three years without any notification
On April 10th a transaction appeared on my credit card that I did not authorize in the amount of $for advertising of my web site "*** ***cis Helping HandsI did not authorize this chargeGo Daddy is a host to my website and only charge $PER YEARI went thru this last year as well where charges were charged to my credit card that I did not authorize and after battling with them they took them offBut this time they told me they tape all their conversations and I approved it over the phoneI explained that I did not and if I did it was done fraudulentlyI asked to listen to the recording and they told me I had to get a warrant to listen to MY conversationThen they told me they would send it over for internal revue and get back with me in hoursWell they did and they refused to take the charges offI have called my credit card company, Bank of America, and they are freezing the amount so I won't have to pay it until all this is doneThey charged me for adverti
I set a website up in March using the day free trialWe were supposed to be billed monthly at $after the free trialGodaddy took $out of my business checking account for the entire yearI called upset on April 14thThe gentlemen I spoke with said there was nothing he could do about the yearly, I said I wanted to cancel, he said that was fine that I had time (did not give a time frame of length of time) to cancel without an issueI told him I wanted to research more websites before I made an rash decisionsI finally found a website that I wanted to go with so I called today at 5/17/Another gentleman informed me that I am past the days to cancel (I wasn't aware I only had days) and that there was nothing they could doI'm currently stuck with a website that I cannot use, out $because they state I am days past my days to canceldaysOn the website, it states, No credit card requiredTry it free for one monthThen $14.99/mo ($179.88/yr) after
This is the second time this year their system failed and my email wasn't working properly Beyond my control and technical difficulties that cost me a jobYep a job that pays my bills because I wasn't getting my emails on time or at allI will be pulling my account and domain tomorrowI honesty won't bother to say anything because the company is so big,, and my account was so small, that it dosent really matter to themI will get the run around like beforeFirst time it happened was after I renewed my domain, but my website was still taken down, and my email was never put back on either, even after I called inIt cost me a lot then tooInexcusable when we rely so much on email to be accurate and consistent