My credit card was charged in auto-renewal I had forgotten about the account I had signed up for years prior I am a stay at home mom who cannot afford this so I cancelled the very next day They claim of you cancel within days you will get a refund I waited a few days for the refund to show (I canceled over a holiday weekend) When I did not see a refund, I called to inquire if they needed my credit card Apparently I should have called to cancel and I was now outside the days I was not informed this when I cancelled, and only received an email to verify the cancellation
When performing a search on GoDaddy.com to check the availability of a specific domain name, I found that GoDaddy.com had purchased the domain name I had searched forNow they are requiring that I pay $plus commission to GoDaddy.com to negotiate the sale, for what was a $domain, from GoDaddy.comI believe this is a poor business practice and that GoDaddy.com is basically extorting it's customers
when I signed up for a Go Daddy account years agoI was told that if I wanted to cancel it would be prorated and returned to meAfter trying to cancel my account months ago without success, because I lacked the customer #, I found the number and attempted to cancel January 20, I was informed by John, customer service agent that I was too late for their new day return windowI asked to speak to a supervisor and was told times by John that there weren't any there todayI would not accept that and finally he passed me to Chris the Scottsdale Billing SupervisorHe also refused to prorate a refund stating the new year old rule of a day returnI did not sign up under that provision and don't accept that I am not to be refundedI was Charged on November 7,8,and 9th They did not have an email address for me so I only saw the charge a moth later on my credit card statement
I was trying to secure the domain name of ***i aaw that it was already takenWhen I looked it up, it said it was repossessed by Godaddy.comi contacted them directly to find out if iI could buy itI was told that I would have to go through the proxy service to buy itI asked them why I would have to do that when they already owned itI gave up and paid in am effort to buy itWhen they discovered they oqned it, they refundwd my moneyI was told for a fee, I could reaerve it once it becam availableI paid and waitedI was eventually told it was up for auctionI called again and asked why I could not just buy it as that was my understandingI was told I had to secure it through the auctionI bod on it and waitedFive minutes beforw the auction was to end, another bid came inI tried to bid on it but it said I had to sign inI was confused as I was already signed inDespite that fact, I signed in again and it would not allow me to bidAfter I thought I had l
I have been trying to get my website created by GoDaddy for the last monthsThe service has been HORRIBLE I have continued to provide information to Professional Web Services I have several emails that demonstrate the lack of responsiveness from the team Because I believed they would do what was promised, I decided not to request a refund a few weeks ago I was told I would receive a draft of my site by the 8th This was perfect since we have a board meeting scheduled on the 12th to review itToday is the 11th and I have not received a draft, nor a call/email explaining the delayNow, I need to reschedule my board to meet, causing me further inconvenienceThis is VERY POOR CUSTOMER SERVICEWe are a small non-profit and a current domain customer with GoDaddy and decided to spend more than our budget allowed for a professional site I am now concerned if we continue, what will be the response when we request updates!
Absoluetly horrible experiences! They sell me a name from the backoder market and take 5+ days to transfer in, then refuse a refund because it's more than daysThey, they freeze it so I cannot transfer it out, violating the global ICANN agreements (they have a complaint filed), and will not give me the property I paid for, and will not refund my moneyI'm not alone, there are many people on the net facing this exact same issue, and Godaddy is not playing fair or by the rulesThey took my money, did not provide me the product they were selling, and refuse to offer a refund or make an attempt at straightening this outIve spent hours on the phone with them, emailed muletiple support departments including a 'review60' address, phone, chat etc but they keep citing that when you buy a domain from them you are automatically 'opt-in' to a freezeI did not opt in to this, they cannot show me where it states this before the purchase is made, and in the end they have my $ and I dont have what I paid for and have no resource
On April 10th a transaction appeared on my credit card that I did not authorize in the amount of $for advertising of my web site "*** ***cis Helping HandsI did not authorize this chargeGo Daddy is a host to my website and only charge $PER YEARI went thru this last year as well where charges were charged to my credit card that I did not authorize and after battling with them they took them offBut this time they told me they tape all their conversations and I approved it over the phoneI explained that I did not and if I did it was done fraudulentlyI asked to listen to the recording and they told me I had to get a warrant to listen to MY conversationThen they told me they would send it over for internal revue and get back with me in hoursWell they did and they refused to take the charges offI have called my credit card company, Bank of America, and they are freezing the amount so I won't have to pay it until all this is doneThey charged me for adverti
This book keeping software does not do what they promiseGreat for personal use but not for businessI was out of the refund window didn't have time to test it"which I realize" I was in the wrongBut they didn't offer to give me store credit or anythingGot the software started using quickly realized I made a mistake this software is very limited for what it providesNot useful for my type of businessI worked with support rather try to improve product they say well your outside your refund window Not as good as it was when it was outrightI will slowly be moving my domains away from themDoes not remain linked to ANY of my banks nor does it work anything close to ***
I requested a refund I called to follow up, and they said it had been refunded to the card on file on 1/12/ If it was rejected for any reason, a check would be mailed out The refund did not hit any of my bank accounts I called back and they said I would have to have my bank call them I went to Wells Fargo and had a banker phone them The Go Daddy rep could not research anything or transfer me to accounting or a supervisor and determine where my $was and when I would receive it I did not receive an email about the refund until 1/ I have filled out their survey requesting a response and also emailed customer service requesting an update on when I would receive my funds My complaint is their inability to research the funds with my bank, and give me an appropriate response on the status of my refund
I tried to not renew a website domain name with Godaddy.com on Dec 26, using the Godaddy online account access The renewal date for the domain name renewal was 1/1/ I have owned the domain name for the for the past years I am no longer using this business name, *** Godaddy.com charged my credit card for a year renewal even though I notified them to not renew
When I spoke to their Customer Service representative on 1/10/He said the stop renewal was only for future renewals, years from 1/1/ He said I can not cancel He would cancel may account but I will still be charged $for a website I can't use for years
This seems like an abuse of a reasonable charges and the ability to cancel automatic renewals
I received a phone call from a collection agency this morning trying to collect money for GoDaddy.com
I tried to cancel my account in 2017, but the agent speaking to me convinced me it was a good idea to keep the account and offered me a deal to continue my services through them I didn't touch my account since and I was not planning on renewing
Apparently, my account was set to auto renewal and in March they tried to pull money from a bank account that was closed over a year ago Per the collection agency that claims to be used by GoDaddy, the bank denied payment and this created the charge to then be collected by the collection agency
I was on the phone with godaddy and customer service manager stated that they show the payment was accepted by the bank and they do not use a collection agency They suggested I contact my old bank
So here I am The collection agency is claiming they are collecting a debt for GoDaddy GoDaddy is claiming that they show they receiv
Go daddy charged me annually services that I did not knowingly sign up for or approve to be chargedI was completely unaware of these services or chargesOn July I was charged $for add on servicesI did not notice these charges until September 24th, once I noticed the charges I called go daddy to request a refund and was told I was out of the window for a refundAfter speaking with a manager I was told that even a partial refund for the months that are not being used (since I was billed for a full year in advanced) was also not refundableBeing a fellow business owner I cannot for the life of me understand why a company finds it okay to not keep a customer money even after requesting cancellation and removal of services months in advance I am seeking help from Revdex.com to help with my request for refund for services that was not requested or rendered
Hello,
Close to six weeks ago I called regarding renewing my hosting
I was told that my main domain and the hosting account renew at different dates and that the representative can merge those dates together to make it easier for meI agreed to it
I was put on hold and it took a while to make those changes
When this was done, the time came to payI was told my total is almost $
I was confused as I've never paid that much, so I figured this is in advance
I was told that's because we've merged those dates and I have to pay in advance, and that the representative is ready for that credit card number whenever I amI was feeling pressure because he told me he'd "help me out," then he took all this time to set it up, then he asked for the card number and there was silence on the phone
I asked about the price per month and whether there's any chance I could pay monthlyI was told this one has to be in advance
I knew I agreed to merge the datesI
I purchased a website through GoDaddy in September for a new business I startedIt was a year "contract" Unfortunately, months later, roughly April/May I closed down my business I contacted GoDaddy then to close out the account and asked to take down the website since the business is no longer open I was told it was a year contract and that I could use it for something else At the time I told them I would consider that It has now been months after the business closed and I decided I for sure do not need the website for any reason I called and asked GoDaddy to for sure take down the website and also totally close everything out That there is no way it would be used for anything They told me they could not They don't issue refunds after days after the item is purchased I told them it doesn't make since, since the business is closed that I couldn't get a prorated refund of the amount that was paid for the website It doesn't make since to be pay
It's a scam that the Revdex.com rates this company has an A+ when they scam every customer they get their hands onIf it wasn't for the promo code that I was able to acquire a slightly less yearly cost for a domain name because I'm a cheap ***, I would never touch this horrible institution for anythingThey sell your information as soon as they get itIn fact, it's practically automated!! Sell all customer information for more greedy corporate dollars as punishment for not paying an extortion fee to privatize it! $7.99/year for privacy protection? WHAT A RIP OFF! As an insider, I know it costs them literally NOTHING to automate an email forwarding addressNOTHINGThey are making a 1000% profit on this scam, and a 100,000% profit on selling your information if you don't buy into itYou will be slammed out the *** with automated fishing scams and phone calls from their ring leaders over seasTrust me, they will lawfully rape you to the fullest extent of their ability
I paid GoDaddy $1,for a website on 4/1/ I never gotten a website They charged me again $1,on April 1, I tried to get a refund or a website No help I even sent them an example of what I wanted and never got any response They hit my credit card again, today for another $1, They said they would refund only this payment but could do nothing about the $for the past years I asked them to make this right and they said they couldn't I asked to speak to a supervisor because they should give me a website this year and never have He said he would get me a supervisor and guess what? There was no supervisor available They will have to call me back This is what has always happened
I am paying for a domain website at:www.rebeccaconstruction.com and I have notified lost of times by chat for goddady and it seems that I have been talking to mental rs because no one knows how to make sure my web site is workingI have been told that they will re-set it but it has not been working for the last three monthsI have requested their CEO email and those mental rs do not even know who the CEO is
They are sending charges after my domain account has been inactive for two yearsIt's in their fine print apparently that they can keep charging you through PayPal for no services being provided, after your account has been closed for years Not only did they charge me, but it was at a much higher rate than what I had agreed to years ago Never sign on with a PayPal account! If I had not done that, they wouldn't have had a current form of payment on file to suddenly charge me out of nowhere There was no email or and correspondence to let me know it was 'billing time' either
In the Fall of I experienced billing issues, that were corrected by a customer service rep While on the call, we went through my entire portfolio once again and was told that he removed auto-renewal on domains I didn't wish to have anymore Once again, December came around, I was again charged for products I no longer wanted, so I went through the same process of getting a refund and reviewing domains once again Now, in March, a charge for dollars appears on my personal debit card for domains, once again, I no longer desired Instead of promptly apologizing for their mishap, I'm told I needed to request a refund during a hour amount of time My request for a refund was denied because that time period passed This problemonly continues to happen because of GoDaddy's own fault Numerous times I was told one thing by customer service reps via phone/email, but that never happened Now I don't receive a refund because of something they said they did, but in the end did
My credit card was charged in auto-renewal I had forgotten about the account I had signed up for years prior I am a stay at home mom who cannot afford this so I cancelled the very next day They claim of you cancel within days you will get a refund I waited a few days for the refund to show (I canceled over a holiday weekend) When I did not see a refund, I called to inquire if they needed my credit card Apparently I should have called to cancel and I was now outside the days I was not informed this when I cancelled, and only received an email to verify the cancellation
When performing a search on GoDaddy.com to check the availability of a specific domain name, I found that GoDaddy.com had purchased the domain name I had searched forNow they are requiring that I pay $plus commission to GoDaddy.com to negotiate the sale, for what was a $domain, from GoDaddy.comI believe this is a poor business practice and that GoDaddy.com is basically extorting it's customers
when I signed up for a Go Daddy account years agoI was told that if I wanted to cancel it would be prorated and returned to meAfter trying to cancel my account months ago without success, because I lacked the customer #, I found the number and attempted to cancel January 20, I was informed by John, customer service agent that I was too late for their new day return windowI asked to speak to a supervisor and was told times by John that there weren't any there todayI would not accept that and finally he passed me to Chris the Scottsdale Billing SupervisorHe also refused to prorate a refund stating the new year old rule of a day returnI did not sign up under that provision and don't accept that I am not to be refundedI was Charged on November 7,8,and 9th They did not have an email address for me so I only saw the charge a moth later on my credit card statement
I was trying to secure the domain name of ***i aaw that it was already takenWhen I looked it up, it said it was repossessed by Godaddy.comi contacted them directly to find out if iI could buy itI was told that I would have to go through the proxy service to buy itI asked them why I would have to do that when they already owned itI gave up and paid in am effort to buy itWhen they discovered they oqned it, they refundwd my moneyI was told for a fee, I could reaerve it once it becam availableI paid and waitedI was eventually told it was up for auctionI called again and asked why I could not just buy it as that was my understandingI was told I had to secure it through the auctionI bod on it and waitedFive minutes beforw the auction was to end, another bid came inI tried to bid on it but it said I had to sign inI was confused as I was already signed inDespite that fact, I signed in again and it would not allow me to bidAfter I thought I had l
I have been trying to get my website created by GoDaddy for the last monthsThe service has been HORRIBLE I have continued to provide information to Professional Web Services I have several emails that demonstrate the lack of responsiveness from the team Because I believed they would do what was promised, I decided not to request a refund a few weeks ago I was told I would receive a draft of my site by the 8th This was perfect since we have a board meeting scheduled on the 12th to review itToday is the 11th and I have not received a draft, nor a call/email explaining the delayNow, I need to reschedule my board to meet, causing me further inconvenienceThis is VERY POOR CUSTOMER SERVICEWe are a small non-profit and a current domain customer with GoDaddy and decided to spend more than our budget allowed for a professional site I am now concerned if we continue, what will be the response when we request updates!
Absoluetly horrible experiences! They sell me a name from the backoder market and take 5+ days to transfer in, then refuse a refund because it's more than daysThey, they freeze it so I cannot transfer it out, violating the global ICANN agreements (they have a complaint filed), and will not give me the property I paid for, and will not refund my moneyI'm not alone, there are many people on the net facing this exact same issue, and Godaddy is not playing fair or by the rulesThey took my money, did not provide me the product they were selling, and refuse to offer a refund or make an attempt at straightening this outIve spent hours on the phone with them, emailed muletiple support departments including a 'review60' address, phone, chat etc but they keep citing that when you buy a domain from them you are automatically 'opt-in' to a freezeI did not opt in to this, they cannot show me where it states this before the purchase is made, and in the end they have my $ and I dont have what I paid for and have no resource
My site was down for hours and they can't do any thing about itAfter a hour chat, all I can do is wait
On April 10th a transaction appeared on my credit card that I did not authorize in the amount of $for advertising of my web site "*** ***cis Helping HandsI did not authorize this chargeGo Daddy is a host to my website and only charge $PER YEARI went thru this last year as well where charges were charged to my credit card that I did not authorize and after battling with them they took them offBut this time they told me they tape all their conversations and I approved it over the phoneI explained that I did not and if I did it was done fraudulentlyI asked to listen to the recording and they told me I had to get a warrant to listen to MY conversationThen they told me they would send it over for internal revue and get back with me in hoursWell they did and they refused to take the charges offI have called my credit card company, Bank of America, and they are freezing the amount so I won't have to pay it until all this is doneThey charged me for adverti
This book keeping software does not do what they promiseGreat for personal use but not for businessI was out of the refund window didn't have time to test it"which I realize" I was in the wrongBut they didn't offer to give me store credit or anythingGot the software started using quickly realized I made a mistake this software is very limited for what it providesNot useful for my type of businessI worked with support rather try to improve product they say well your outside your refund window Not as good as it was when it was outrightI will slowly be moving my domains away from themDoes not remain linked to ANY of my banks nor does it work anything close to ***
I requested a refund I called to follow up, and they said it had been refunded to the card on file on 1/12/ If it was rejected for any reason, a check would be mailed out The refund did not hit any of my bank accounts I called back and they said I would have to have my bank call them I went to Wells Fargo and had a banker phone them The Go Daddy rep could not research anything or transfer me to accounting or a supervisor and determine where my $was and when I would receive it I did not receive an email about the refund until 1/ I have filled out their survey requesting a response and also emailed customer service requesting an update on when I would receive my funds My complaint is their inability to research the funds with my bank, and give me an appropriate response on the status of my refund
I tried to not renew a website domain name with Godaddy.com on Dec 26, using the Godaddy online account access The renewal date for the domain name renewal was 1/1/ I have owned the domain name for the for the past years I am no longer using this business name, *** Godaddy.com charged my credit card for a year renewal even though I notified them to not renew
When I spoke to their Customer Service representative on 1/10/He said the stop renewal was only for future renewals, years from 1/1/ He said I can not cancel He would cancel may account but I will still be charged $for a website I can't use for years
This seems like an abuse of a reasonable charges and the ability to cancel automatic renewals
I received a phone call from a collection agency this morning trying to collect money for GoDaddy.com
I tried to cancel my account in 2017, but the agent speaking to me convinced me it was a good idea to keep the account and offered me a deal to continue my services through them I didn't touch my account since and I was not planning on renewing
Apparently, my account was set to auto renewal and in March they tried to pull money from a bank account that was closed over a year ago Per the collection agency that claims to be used by GoDaddy, the bank denied payment and this created the charge to then be collected by the collection agency
I was on the phone with godaddy and customer service manager stated that they show the payment was accepted by the bank and they do not use a collection agency They suggested I contact my old bank
So here I am The collection agency is claiming they are collecting a debt for GoDaddy GoDaddy is claiming that they show they receiv
Go daddy charged me annually services that I did not knowingly sign up for or approve to be chargedI was completely unaware of these services or chargesOn July I was charged $for add on servicesI did not notice these charges until September 24th, once I noticed the charges I called go daddy to request a refund and was told I was out of the window for a refundAfter speaking with a manager I was told that even a partial refund for the months that are not being used (since I was billed for a full year in advanced) was also not refundableBeing a fellow business owner I cannot for the life of me understand why a company finds it okay to not keep a customer money even after requesting cancellation and removal of services months in advance I am seeking help from Revdex.com to help with my request for refund for services that was not requested or rendered
Hello,
Close to six weeks ago I called regarding renewing my hosting
I was told that my main domain and the hosting account renew at different dates and that the representative can merge those dates together to make it easier for meI agreed to it
I was put on hold and it took a while to make those changes
When this was done, the time came to payI was told my total is almost $
I was confused as I've never paid that much, so I figured this is in advance
I was told that's because we've merged those dates and I have to pay in advance, and that the representative is ready for that credit card number whenever I amI was feeling pressure because he told me he'd "help me out," then he took all this time to set it up, then he asked for the card number and there was silence on the phone
I asked about the price per month and whether there's any chance I could pay monthlyI was told this one has to be in advance
I knew I agreed to merge the datesI
I purchased a website through GoDaddy in September for a new business I startedIt was a year "contract" Unfortunately, months later, roughly April/May I closed down my business I contacted GoDaddy then to close out the account and asked to take down the website since the business is no longer open I was told it was a year contract and that I could use it for something else At the time I told them I would consider that It has now been months after the business closed and I decided I for sure do not need the website for any reason I called and asked GoDaddy to for sure take down the website and also totally close everything out That there is no way it would be used for anything They told me they could not They don't issue refunds after days after the item is purchased I told them it doesn't make since, since the business is closed that I couldn't get a prorated refund of the amount that was paid for the website It doesn't make since to be pay
It's a scam that the Revdex.com rates this company has an A+ when they scam every customer they get their hands onIf it wasn't for the promo code that I was able to acquire a slightly less yearly cost for a domain name because I'm a cheap ***, I would never touch this horrible institution for anythingThey sell your information as soon as they get itIn fact, it's practically automated!! Sell all customer information for more greedy corporate dollars as punishment for not paying an extortion fee to privatize it! $7.99/year for privacy protection? WHAT A RIP OFF! As an insider, I know it costs them literally NOTHING to automate an email forwarding addressNOTHINGThey are making a 1000% profit on this scam, and a 100,000% profit on selling your information if you don't buy into itYou will be slammed out the *** with automated fishing scams and phone calls from their ring leaders over seasTrust me, they will lawfully rape you to the fullest extent of their ability
I paid GoDaddy $1,for a website on 4/1/ I never gotten a website They charged me again $1,on April 1, I tried to get a refund or a website No help I even sent them an example of what I wanted and never got any response They hit my credit card again, today for another $1, They said they would refund only this payment but could do nothing about the $for the past years I asked them to make this right and they said they couldn't I asked to speak to a supervisor because they should give me a website this year and never have He said he would get me a supervisor and guess what? There was no supervisor available They will have to call me back This is what has always happened
I am paying for a domain website at:www.rebeccaconstruction.com and I have notified lost of times by chat for goddady and it seems that I have been talking to mental r
s because no one knows how to make sure my web site is workingI have been told that they will re-set it but it has not been working for the last three monthsI have requested their CEO email and those mental r
s do not even know who the CEO is
They are sending charges after my domain account has been inactive for two yearsIt's in their fine print apparently that they can keep charging you through PayPal for no services being provided, after your account has been closed for years Not only did they charge me, but it was at a much higher rate than what I had agreed to years ago Never sign on with a PayPal account! If I had not done that, they wouldn't have had a current form of payment on file to suddenly charge me out of nowhere There was no email or and correspondence to let me know it was 'billing time' either
In the Fall of I experienced billing issues, that were corrected by a customer service rep While on the call, we went through my entire portfolio once again and was told that he removed auto-renewal on domains I didn't wish to have anymore Once again, December came around, I was again charged for products I no longer wanted, so I went through the same process of getting a refund and reviewing domains once again Now, in March, a charge for dollars appears on my personal debit card for domains, once again, I no longer desired Instead of promptly apologizing for their mishap, I'm told I needed to request a refund during a hour amount of time My request for a refund was denied because that time period passed This problemonly continues to happen because of GoDaddy's own fault Numerous times I was told one thing by customer service reps via phone/email, but that never happened Now I don't receive a refund because of something they said they did, but in the end did