If you receive a call to upgrade to the Go Daddy Go Central "DON'T DO IT" It's an offer for a special price extension, with the promise of new and great web hosting with a easy way to promote your web siteAfterwards, there is no access to your site, No return emails, Just unlimited "on hold" phone support
This Gowill sell you information as soon as you hit the button send to register your domainI asked them to put my phone # in a Do Not Call List , but they didn't and I'm still receiving dozens of emails and phone calls from different fake US phone #sGoShiYou have to stop doing thatI stop doing business with you and will prevent anyone wanted to do business with youI would give -if I could !
I have used GoDaddy.com and have been a proud and loyal customer for many years while having spent thousands of dollars with themI am very frustrated by the lack of care and professionalism displayed by this company in this past week costing me time, money and energyAs I'm on a fixed income and on full disability as per the order of the Social Security JudgeI'm dealing with a severe medical condition needing undivided and pressing attention by my doctorsAlong the way, since the beginning of 2018, I have always paid and renewed on time my domain name with GoDaddy for my website, paid for search engine visibility, website privacy and even more products I just purchased with them this past weekendI truly have loved my relationship with GoDaddy and have felt as they have had my back in the past as my website hosting (and other products I have with them) company
Now the bad newsAs I'm dealing with my disability/medical issues the past several months, evidently my credit
Company's claiming that they work with GODaddy LLCemailing me on my personal email from the following domains soliciting services that they should not be soliciting after I have emailed them multiple times with a cease and decist letter
The Domains Are As Follows:
***
Emails Come almost daily from this domain and I do not appreciate it
When going with go Daddy I didnt realize that if I dont pay the extra fee that means that they are going to sell my information and I am going to get a buch of calls from scam companiesThis is ridiculous
GoDaddy (GD) is re-selling MS Office Premium subscriptions on behalf of Microsoft, but the version of the service GD is selling is a crippled, limited functionality implementation I have two critical issues which GD refuses to address on which I have been working with and waiting for ~months in good faith for GD to correct The first issue is with functionality of the Microsoft Office Outlook mobile apps on Android The Microsoft Outlook Exchange servers hosted on GD are unable to remember credentials for more than a few hours which requires me to manually login to both of my GD hosted Microsoft Office email accounts at least twice per day on both of my email accounts on each Android device I own/use This is NOT a email experience on any platform and GD will not address the issue and Microsoft will not support me either because I purchased the license through GD Additionally, in the last weeks, GD's Office OneDrive service on MS Windows desktop (
I'm a client of GoDaddy (GD) for years now and I have acquired several domains and services in the past from GDRecently I bought a new domain and with less then hours, I started to receive emails from logo makers, web developers, website marketeers etcthe new domain is public, however for spammers to get to know about the new domain and check the WHOIS in less then hours, this makes me think GD is either selling this info to third parties or dumping the info somewhere for people to benefitGD is contributing for people to get SPAMMED
I recently received a statement from my TD Bank *** *** for a charge of $from GoDaddy.com I did not authorize this charge which was for a defunct web domain name, and the *** *** expired in and I have not used the newer one that was sent to me Neither GoDaddy.com nor TD Bank has been able to resolve this to my satisfaction
After canceling my hosting plan they still charged me $for something I haven't been usingthen the lady I talked to said yes she totally understand but it is too late to issue me a refundi asked or store credit at least and she said that she can'tafter asking to speak to the manager she came back and told me the manager is offering me $in store credit! I asked$instead of $you took from me? doesn't sound like a fair deal
I paid to renew a domain I own for two years
I was billed twice for this transaction
I was charged for two transactions at each
I contacted Godaddy who promised to refund the second charge of for additional years of registration that was not requested or authorized
after days with no refund, I asked my bank to revoke the paymenti supplied them with screen shots of the promised refund and billing information showing the double billing
Without contacting me, Godaddy Cancelled the registration of my domain, despite the fact it was valid, registered for two years from the first payment
I was contacted by a client saying my website was no longer in existence and because of that the board of is association chose another contactor
I contacted godaddy who told me I had to pay an fee to get my site back on, despite the fact the registration was valid and never should have been cancelled as the first transaction of was valid and had no i
My domain *** was sold through ***, I see EstPayout Date Jun 8, But I never receive payment from afternic until now, time send message to TA Agent but never response
I setup a .it domain and paid $for a supposed "Trustee Service"On Godaddy.com it specifically says "Your Domain uses a trustee serviceThe trustee service information is what appears in the public WHOIS database"And yet when I checked several international whois databases, the only information that appeared was my personal informationI don't want my personal information to appear, that is the reason I invested in this .it TLD and the trustee service in the first placeThe Godaddy.com representative I spoke with on the phone was courteous, but he had a hard time understanding the situation himself let alone trying to explain it to me which is why I asked to speak to a supervisorIf you listen to the call, it's pretty clear that his supervisor did everything she could to avoid speaking with me to troubleshoot thisIt was one of those "broken record" situations where instead of looking further into it and making a real effort to troubleshoot an obvious flaw in their system
Chad D or GIn the Arizona Call center was extremely disrespectful when discussing a matter with him on the phoneHe told me I didn't make sense and if I made sense to him, he would resolve my issueHis nonchalant attitude and borderline insulting tone is unprofessional and gave me my second negative experienceThe first was when my rep fraudulently charged my card with our my consent and upgraded me to website builderI received my money back however, morally and ethically that was wrong
Haven’t used the service in over yearsEmails regarding renewal were sent to spam so I wasn’t recieving them I saw a few in my credit card bill and imediatly calledAccording to the rep I had days to get a refund and since days had elapsed he said “there’s nothing they can do”I asked for a proration and they said no
Go Daddy is simply put - a rip offThey will charge for a hosting account after canceling the domain and not having anything to hostAlso, after showing no interest in renewing the domains they still go ahead and charge for all other extras, as per them- it is a different productBut they all linked? Makes no sense Additionally they charge for a year in advance and if you try to request for refund and/or prorated charge back, they don't offer any of that past daysIt took that long alone for my amex statement to come in the mailHow you supposed to know they even charged you unless you look at the statement In addition, after agreeing to talk with the rep and setting the appointment with specific time and date to discuss the options about renewing or not, they never called back and still charge the renewalIn my opinion- that's their mistake for not honoring the appointmentBut instead, they still go ahead and renew one product but not anotherFinally, the reps- at least in the billing department, simply put- rudeThey over talk you, and even at the beginning of the call you can hear huffing and puffing, as they either don't want to be there themselves or don't have any interest to help youI had them for years and used them for other domains, and this was just the worst experience of customer service in the modern era
I've been having problems company-wide with not being able to see the body of emails, and some email addresses won't show any new emails for the last couple of days(email addresses affected)Nobody on chat help has been able to help meEveryone tells me it is a connection or device issue, but everyone uses different computers, browsers, virus scan, internet providers, etcSo, I have to call a long distance number to sit on hold for an hour to be told there is nothing wrong with our emails
This isn't the first time we've had problemsThree of our email addresses were constantly kicked out of email (again, different computers, virus scan, browsers, internet providers, etc)Godaddy denied it was their issueIt magically went away on its own after six (SIX!!!) connections with customer service
I recently contacted this company in order to cancel the domain name that I had originally applied for because we no longer need to have a domain nameWhen I originally applied there was no request for personal picture identification or a colour copy of a current business licenseIf there had been I would not have appliedHowever, now when I request the cancellation of the domain name I am required to send picture id.( have no idea how they will verify that as they have nothing to compare to) and a current colour copy of a business licenseAs well if I wish to access the account to cancel the domain I am required to provide a cell phone numberI have explained that the domain name, the***Farm.com and as such the *** Farm is not and never has been a company, never been incorporated, nor is it an organization and has never generated a business license so it is not possible to remit oneI am very uncomfortable with the added layers of personal information they are requesting simply
I purchased a domain name in February 2016, for a full year In August 2016, my GoDaddy account was hacked and the hacker canceled my domain, then changed the email address on the account so I would not receive information on the cancellation
I discovered the issue, when my website was "turned off" Even though I purchased the domain for a year, GoDaddy would not activate it without me paying, again, for the same domain They also did not care that I was the victim of a fraud/hack that occurred on their site and failed to resolve the situation
On September 20, I paid Go Daddy approximately $to build my website from my existing content on my current websiteI was told by Garrett D*** that my new website could be up and running in a weekIt is now Novemeber 1, and I my website is not finishedI understand there can be delays with this type of thingHowever; on October 20, I was in contact with them because the latest edition of my website was completely wrongThey left out pages and changed images to incorrecct onesThis was an error on the part of the godaddy teamI have sent emails to rectify the situation and still have had no response from themI am now out approximately $and have no new active website weeks laterI have called and emailed and no one from godaddy will respond
I opened a trial account with Go Daddy- Jan It was a special price trial offer The credit card I used to purchase this was used without my consent to renew Go Daddy has refused to refund meI didn't even receive a receipt for one of the charges They are not a customer friendly company I have never experienced such poor customer service
If you receive a call to upgrade to the Go Daddy Go Central "DON'T DO IT" It's an offer for a special price extension, with the promise of new and great web hosting with a easy way to promote your web siteAfterwards, there is no access to your site, No return emails, Just unlimited "on hold" phone support
This Gowill sell you information as soon as you hit the button send to register your domainI asked them to put my phone # in a Do Not Call List , but they didn't and I'm still receiving dozens of emails and phone calls from different fake US phone #sGoShiYou have to stop doing thatI stop doing business with you and will prevent anyone wanted to do business with youI would give -if I could !
I have used GoDaddy.com and have been a proud and loyal customer for many years while having spent thousands of dollars with themI am very frustrated by the lack of care and professionalism displayed by this company in this past week costing me time, money and energyAs I'm on a fixed income and on full disability as per the order of the Social Security JudgeI'm dealing with a severe medical condition needing undivided and pressing attention by my doctorsAlong the way, since the beginning of 2018, I have always paid and renewed on time my domain name with GoDaddy for my website, paid for search engine visibility, website privacy and even more products I just purchased with them this past weekendI truly have loved my relationship with GoDaddy and have felt as they have had my back in the past as my website hosting (and other products I have with them) company
Now the bad newsAs I'm dealing with my disability/medical issues the past several months, evidently my credit
Company's claiming that they work with GODaddy LLCemailing me on my personal email from the following domains soliciting services that they should not be soliciting after I have emailed them multiple times with a cease and decist letter
The Domains Are As Follows:
***
Emails Come almost daily from this domain and I do not appreciate it
When going with go Daddy I didnt realize that if I dont pay the extra fee that means that they are going to sell my information and I am going to get a buch of calls from scam companiesThis is ridiculous
GoDaddy (GD) is re-selling MS Office Premium subscriptions on behalf of Microsoft, but the version of the service GD is selling is a crippled, limited functionality implementation I have two critical issues which GD refuses to address on which I have been working with and waiting for ~months in good faith for GD to correct The first issue is with functionality of the Microsoft Office Outlook mobile apps on Android The Microsoft Outlook Exchange servers hosted on GD are unable to remember credentials for more than a few hours which requires me to manually login to both of my GD hosted Microsoft Office email accounts at least twice per day on both of my email accounts on each Android device I own/use This is NOT a email experience on any platform and GD will not address the issue and Microsoft will not support me either because I purchased the license through GD Additionally, in the last weeks, GD's Office OneDrive service on MS Windows desktop (
I'm a client of GoDaddy (GD) for years now and I have acquired several domains and services in the past from GDRecently I bought a new domain and with less then hours, I started to receive emails from logo makers, web developers, website marketeers etcthe new domain is public, however for spammers to get to know about the new domain and check the WHOIS in less then hours, this makes me think GD is either selling this info to third parties or dumping the info somewhere for people to benefitGD is contributing for people to get SPAMMED
I recently received a statement from my TD Bank *** *** for a charge of $from GoDaddy.com I did not authorize this charge which was for a defunct web domain name, and the *** *** expired in and I have not used the newer one that was sent to me Neither GoDaddy.com nor TD Bank has been able to resolve this to my satisfaction
After canceling my hosting plan they still charged me $for something I haven't been usingthen the lady I talked to said yes she totally understand but it is too late to issue me a refundi asked or store credit at least and she said that she can'tafter asking to speak to the manager she came back and told me the manager is offering me $in store credit! I asked$instead of $you took from me? doesn't sound like a fair deal
I paid to renew a domain I own for two years
I was billed twice for this transaction
I was charged for two transactions at each
I contacted Godaddy who promised to refund the second charge of for additional years of registration that was not requested or authorized
after days with no refund, I asked my bank to revoke the paymenti supplied them with screen shots of the promised refund and billing information showing the double billing
Without contacting me, Godaddy Cancelled the registration of my domain, despite the fact it was valid, registered for two years from the first payment
I was contacted by a client saying my website was no longer in existence and because of that the board of is association chose another contactor
I contacted godaddy who told me I had to pay an fee to get my site back on, despite the fact the registration was valid and never should have been cancelled as the first transaction of was valid and had no i
My domain *** was sold through ***, I see EstPayout Date Jun 8, But I never receive payment from afternic until now, time send message to TA Agent but never response
I setup a .it domain and paid $for a supposed "Trustee Service"On Godaddy.com it specifically says "Your Domain uses a trustee serviceThe trustee service information is what appears in the public WHOIS database"And yet when I checked several international whois databases, the only information that appeared was my personal informationI don't want my personal information to appear, that is the reason I invested in this .it TLD and the trustee service in the first placeThe Godaddy.com representative I spoke with on the phone was courteous, but he had a hard time understanding the situation himself let alone trying to explain it to me which is why I asked to speak to a supervisorIf you listen to the call, it's pretty clear that his supervisor did everything she could to avoid speaking with me to troubleshoot thisIt was one of those "broken record" situations where instead of looking further into it and making a real effort to troubleshoot an obvious flaw in their system
Chad D or GIn the Arizona Call center was extremely disrespectful when discussing a matter with him on the phoneHe told me I didn't make sense and if I made sense to him, he would resolve my issueHis nonchalant attitude and borderline insulting tone is unprofessional and gave me my second negative experienceThe first was when my rep fraudulently charged my card with our my consent and upgraded me to website builderI received my money back however, morally and ethically that was wrong
Haven’t used the service in over yearsEmails regarding renewal were sent to spam so I wasn’t recieving them I saw a few in my credit card bill and imediatly calledAccording to the rep I had days to get a refund and since days had elapsed he said “there’s nothing they can do”I asked for a proration and they said no
Go Daddy is simply put - a rip offThey will charge for a hosting account after canceling the domain and not having anything to hostAlso, after showing no interest in renewing the domains they still go ahead and charge for all other extras, as per them- it is a different productBut they all linked? Makes no sense Additionally they charge for a year in advance and if you try to request for refund and/or prorated charge back, they don't offer any of that past daysIt took that long alone for my amex statement to come in the mailHow you supposed to know they even charged you unless you look at the statement In addition, after agreeing to talk with the rep and setting the appointment with specific time and date to discuss the options about renewing or not, they never called back and still charge the renewalIn my opinion- that's their mistake for not honoring the appointmentBut instead, they still go ahead and renew one product but not anotherFinally, the reps- at least in the billing department, simply put- rudeThey over talk you, and even at the beginning of the call you can hear huffing and puffing, as they either don't want to be there themselves or don't have any interest to help youI had them for years and used them for other domains, and this was just the worst experience of customer service in the modern era
I've been having problems company-wide with not being able to see the body of emails, and some email addresses won't show any new emails for the last couple of days(email addresses affected)Nobody on chat help has been able to help meEveryone tells me it is a connection or device issue, but everyone uses different computers, browsers, virus scan, internet providers, etcSo, I have to call a long distance number to sit on hold for an hour to be told there is nothing wrong with our emails
This isn't the first time we've had problemsThree of our email addresses were constantly kicked out of email (again, different computers, virus scan, browsers, internet providers, etc)Godaddy denied it was their issueIt magically went away on its own after six (SIX!!!) connections with customer service
I recently contacted this company in order to cancel the domain name that I had originally applied for because we no longer need to have a domain nameWhen I originally applied there was no request for personal picture identification or a colour copy of a current business licenseIf there had been I would not have appliedHowever, now when I request the cancellation of the domain name I am required to send picture id.( have no idea how they will verify that as they have nothing to compare to) and a current colour copy of a business licenseAs well if I wish to access the account to cancel the domain I am required to provide a cell phone numberI have explained that the domain name, the***Farm.com and as such the *** Farm is not and never has been a company, never been incorporated, nor is it an organization and has never generated a business license so it is not possible to remit oneI am very uncomfortable with the added layers of personal information they are requesting simply
I purchased a domain name in February 2016, for a full year In August 2016, my GoDaddy account was hacked and the hacker canceled my domain, then changed the email address on the account so I would not receive information on the cancellation
I discovered the issue, when my website was "turned off" Even though I purchased the domain for a year, GoDaddy would not activate it without me paying, again, for the same domain They also did not care that I was the victim of a fraud/hack that occurred on their site and failed to resolve the situation
On September 20, I paid Go Daddy approximately $to build my website from my existing content on my current websiteI was told by Garrett D*** that my new website could be up and running in a weekIt is now Novemeber 1, and I my website is not finishedI understand there can be delays with this type of thingHowever; on October 20, I was in contact with them because the latest edition of my website was completely wrongThey left out pages and changed images to incorrecct onesThis was an error on the part of the godaddy teamI have sent emails to rectify the situation and still have had no response from themI am now out approximately $and have no new active website weeks laterI have called and emailed and no one from godaddy will respond
I opened a trial account with Go Daddy- Jan It was a special price trial offer The credit card I used to purchase this was used without my consent to renew Go Daddy has refused to refund meI didn't even receive a receipt for one of the charges They are not a customer friendly company I have never experienced such poor customer service