I was automatically enrolled for an aproduct that I never realized came with a package I signed up forThis product was auto-renewedWhen I called to cancel and be refunded for this product, I was told that I was outside of the day policy to have this refundedI had this issue escalated and was told the exact same thingCalled repeatedly to have this refundedWas treated rudely, told there were no supervisors available, was hung up on
Canceling my other products because there are way too many sneaky add-ons and bills for products I never signed up for
We called GODADDY back to close our account back in because we closed the business Now years later GODADDY says they see where we called in but the account was not validated as closed So they bill us in for years of services to even though we closed the account Additionally they will not send us any documents showing the account is closed because they say there is a charge back on the account Discover Card says they ruled in the merchants favor because the merchant had my credit card number Merchant said that Discover Card is their bank and they always rule in their favor This is such a sham
I believe discount email coupons Go Daddy sends to present customers, such as myself are misleading and induce customers to renew without Go Daddy applying the discount invoking similarity to a bait and switch paradigm I believe I was mislead based on my discussions with the customer service representative on August 29, when I renewed believing the 30% discount would be applied when I renewed this evening 9/24/before the 9/25/expirationGo Daddy refused to apply any of the email discounts upon renewal despite my discussions with the customer service representatives and supervisor ***I believe this bad faith issue needs to be brought to the attention of the news media, social media and the FTC, as well as other governmental agencies
Paid for three years of email serviceWas led to believe I could cancel anytimeDidn't like the product at all and tried to cancel it when I had some time to give them a callThey told me it had been forty-one days and that I was therefore stuck and couldn't get a dime of my money back - forty-one days used out of a three-year planLearn from my mistake: don't trust them and don't pay in advance
I signed up with GoDaddy LLCIn April of as a school project to get a domain name to build myself a portfolio site for my multimedia careerI started getting renewal reminders in mid March, I didn't think much of themFast forward to the date of my domain expiration, I wake up to find two, charges from GoDaddy; One for 128.88, and one for The lesser one is for an auto-renewal for my domain, I'm not too worried about thatBut seeing almost $vanish from my account is a little irksomeThey rope you in for little to nothing, then bait and switch a year laterTotally shady
I have attempted on at least different occasions to cancel my subscription with Go DaddyI created the domain of standfit.co, and never did anything with the site Go Daddy has continued charging me for this domain on an auto renewal basis, even though I didn't authorize these charges to include submitting a formal request in writing for them to cancel my accountI was in Brazil when I created the domain and am now in the U.Swhere I no longer have access to my Brazil cell phone number to complete the two-step verification processI submitted a request to Go Daddy to cancel my two-step verification by completing the forms they requested and providing my ID and they still have not canceled my account or the two-step verification process to grant me access to my accountGo Daddy has continued charging me more than the agreed upon amount and my bank account is overdrawn $250+ as a resultThere is currently another owner for my domain which indicates my domain expiredSo if i'm n
I asked godaddy.com to cancel my website in AugustThe account was paid in full into 2018, so I presumed the web site would be left running until thenInstead the web site was totally removedThey told me today it would require $to reinstate my web site ***
On, March 29, I paid for a month of "Online Store" service with GoDaddy.com for a websiteI cancelled the renewal of that service on April 19, My website was taken off the internet on April, 20, When I became aware of this, I asked GoDaddy.com for a refund of the remaining part of the monthI was told that would not be possible
We have aacquired a company and called godaddy to update their records about the acquisition and moved the account to the parent company with all the informationGodaddy charged the account for year renewal and was charged to the seller company without our consent either by email or phone, solely by their discretionWhen called they say as per initial term we have right to renew the same periodBut when questioned about us calling and informing Godaddy about the acquisition, they say it is our responsibility to check the account fequently for charges, These charges were charged to the seller company and we have no information for the sameThey say it is beyond days so we cannot refund the moneyits huge amount they have charged the account renewing all the services for year periodwhich we do not need it
Go Daddy auto renewed a website on Jan 28, 2017, that I had previously paid for but never used in years
I called today to cancel the site ownership and the recent renewal, to cancel payment for the website I never used
However, GoDaddy says they will not refund a prorated portion of my renewal of $30, because it's not within days of renewal date, however, it is within days, of which is AMPLE notice, in any business transaction
I have a domain name and web site through go daddy that I set up a year ago for a low introductory price (around $as I recall)I received notice that it was time to renew the products/servicesI signed up to renew the domain name only on 2-20- I received my Discover invoice last night (3-28-16) and was billed $for the domain name renewalThere was also a charge on my credit card for $on 2-25-I contacted go daddy today (3-29-16) and spoke to Janice about the $chargeShe indicated that the 2-25-charge was for the personal website builder ($71.88) and the office starter email ($57.00)I told her that I had not wanted the starter email or website builder and didn't authorize the $charge - the only product that I authorized payment for was $for the domain nameJanice stated that auto renewal was set up on the account and it automatically charged me for the additional productsI asked for the charges to be refunded and she said there was
Trying to steal my domainI registered a domain in 2011, created traffic for it with a popular blog for yearsOne day, I try to linto my site and it's not thereIn it's place is the Godaddy expired domain pageIn my control panel, the domain is set to expire 12/2/But Godaddy affirms that expired on 2/12/They're trying to swipe my domain because it has ranking and favorable keywords in the domain nameShamelessWon't be using them again
Had a bad experience with this godaddyJohn a supervisor Refused to escalate my complaint because of my race and told me they don't speak with the general publicCustomer service was nasty
I had an account with GoDaddy for a few years and I cancelled all of my products in June 2015, turning off the auto-renew optionI tested my domain and it was deactivated at that timeIn Augof 2016, GoDaddy erroneously auto-renewed my accountI called on 10/10/to resolve thisThey say they would not refund months worth a product due to an arbitrary day cancellation periodThis is unreasonable and is a low-handed way to make moneyA reasonable refund would be 1/to 3/of the year
However, a much worse scenario resulted from my dispute with them and indicates seriously unethical business practicesSomehow the DATE of the auto-renew option on my account was changed to 10/10/at 1:pm (ET)I did not change this and in fact, I had not logged into my account since June of up until the time GoDaddy requested that I reset my password and log in at approximately pm ET on 10/10/The customer service representative at GoDaddy claimed I had changed the auto-renew setting myself at 1:pm when I had not! I was not even logged in at that timeSomeone at GoDaddy changed the date of the auto-renew option on my account to justify their charges to meGoDaddy can change their log files however they want to justify collecting funds from their customersThis is extremely unethical if not illegal
I have a hosting plan with Godaddy through a reseller called *** ***I happen to be the resellerI typically use this plan for testing but don't need it anymoreI have been paying for the monthly plan on a yearly basis and on April 27th, it was renewed for one yearOn June 11th, I decided to cancel the plan and requested a refund for the remaining monthsThe Plan name is Ultimate Hosting *** *** ***I spoke to Luke the customer service agent and he told me Godaddy's policy is not to refund anything on a yearly planThis plan is not a yearly planIt's a monthly plan but I choose to pay for it on a yearly basis to avoid monthly renewal noticesI asked for a Supervisor and his name was IsaacHe told me the same and said he cannot do anythingI need my refund for the remaining monthsThat is $I paid $on April 27th
Someone Locked my account after I successfully created a new password to my account, After I talked to a representative someone asked a PIN number from my account, I explain that I have password to my account and I do not have PIN number
and a representative refused to help and not allow me to log in to my profile and have service that a paid for a whole year
Some kind of fraud company creating a jail at their site and stealing real money from costumers that way
probably have a spy network and also transmuting personal legal information to a 3rd party and a 3rd party spamming personal email at the time you sleep and not allow you to get confident about your own environment, while someone does that way and breaking personality with a threatI noticed also that many spammers that reproducing a refer emails or referrals are continuing using the same network and environment and after you complain about people at their site refuse to talk about or do not replyI see a lot of negativ
Absolutely the worst hosting company in the worldThe claim to have a 99% uptime guarantee and my website has downtime and issues on a weekly basisGodaddy does not take responsibility for this, and their customer service team constantly gives you the runaround to try to get you so frustrated you eventually just give upThe tell you they will call you back and then they never do, they promise they will give you a pro-rated refund only to go back on their word and try to force you to upgrade your hosting with a "credit"They put you on hold and then hang up as soon as you think you're getting somewheretheir managed wordpress hosting doesn't allow for reputable caching plugins to be installed and instead forces you to use their own caching plugin which doesn't work at all and makes your site crashIf you disable their caching plugin your website is slows down to a crawl and starts throwing server timeout errorsThey off absolutely no solutions to these problems and have absolutely zero business ethicsNo matter how much money you think you might be saving with Godaddy, I can guarantee you will be paying for it in the long run with downtime, customer service calls, and absolute frustrationSTAY AWAY AT ALL COSTS!
A domain was purchased in error under my name and now I am being pressured to pay for itIt was an auction domain for which I never bid onI make less than 35k a year and the domain was sold for 20kI would have never purchased this domain in the first placeI contacted godaddy support and they told me that it was final, and that I would have to pay for the domainThis was a very shady practice as I see the domain on my invoice, but their is a purchase price of $not 20,
GoDaddy is refusing to honor a payment I made to renew my two year domain registrationThe payment was made online on February but each day after making the payment I was notified that my registration and privacy renewal was still in my basket waiting to be completedI tried online again on Febbut could get confirmation that the payment had gone throughI phoned GoDaddy and explained this was my 2nd attempt to process the payment on their websiteThe Rep said he could fix the problem, he returned to the phone and said he had got the payment to go throughAfter he hung up I decided to check my bank transactions on lineI found the February 6th payment did in fact go through
I called GoDaddy back within minutesThey informed me two more payments had come through for a total of three payments and they would only return one of themI spoke with their supervisor and pleaded with them to correct the mistake and return the two payments that they pushed through minu
I went to godaddy.com to purchase domain namesPrior to me making the purchase through the companyI called customer service an spoke to a gentlemen by the name of James, who great assisting me to make sure I understand what I am purchasing and what are some of the beneficial perks of add certain featuresOnce I got to the end to make my purchase there was an issueFor some reason, I was not able to complete my purchase order which at the time I was still on the phone with James from customer service who had access to account and was seeing the message I was givenJames then stated that there might be a problem which my banking account and give them a call to see if it is something on there endBefore ending the call I verified with James that once I call my bank to figure out what the issue is I can continue and pay $which was what I was quoted before continuing to complete my orderThe next day Feb9th I called my bank and my account was fine, so I proceed to finish mak
I was automatically enrolled for an aproduct that I never realized came with a package I signed up forThis product was auto-renewedWhen I called to cancel and be refunded for this product, I was told that I was outside of the day policy to have this refundedI had this issue escalated and was told the exact same thingCalled repeatedly to have this refundedWas treated rudely, told there were no supervisors available, was hung up on
Canceling my other products because there are way too many sneaky add-ons and bills for products I never signed up for
We called GODADDY back to close our account back in because we closed the business Now years later GODADDY says they see where we called in but the account was not validated as closed So they bill us in for years of services to even though we closed the account Additionally they will not send us any documents showing the account is closed because they say there is a charge back on the account Discover Card says they ruled in the merchants favor because the merchant had my credit card number Merchant said that Discover Card is their bank and they always rule in their favor This is such a sham
I believe discount email coupons Go Daddy sends to present customers, such as myself are misleading and induce customers to renew without Go Daddy applying the discount invoking similarity to a bait and switch paradigm I believe I was mislead based on my discussions with the customer service representative on August 29, when I renewed believing the 30% discount would be applied when I renewed this evening 9/24/before the 9/25/expirationGo Daddy refused to apply any of the email discounts upon renewal despite my discussions with the customer service representatives and supervisor ***I believe this bad faith issue needs to be brought to the attention of the news media, social media and the FTC, as well as other governmental agencies
Paid for three years of email serviceWas led to believe I could cancel anytimeDidn't like the product at all and tried to cancel it when I had some time to give them a callThey told me it had been forty-one days and that I was therefore stuck and couldn't get a dime of my money back - forty-one days used out of a three-year planLearn from my mistake: don't trust them and don't pay in advance
I signed up with GoDaddy LLCIn April of as a school project to get a domain name to build myself a portfolio site for my multimedia careerI started getting renewal reminders in mid March, I didn't think much of themFast forward to the date of my domain expiration, I wake up to find two, charges from GoDaddy; One for 128.88, and one for The lesser one is for an auto-renewal for my domain, I'm not too worried about thatBut seeing almost $vanish from my account is a little irksomeThey rope you in for little to nothing, then bait and switch a year laterTotally shady
I have attempted on at least different occasions to cancel my subscription with Go DaddyI created the domain of standfit.co, and never did anything with the site Go Daddy has continued charging me for this domain on an auto renewal basis, even though I didn't authorize these charges to include submitting a formal request in writing for them to cancel my accountI was in Brazil when I created the domain and am now in the U.Swhere I no longer have access to my Brazil cell phone number to complete the two-step verification processI submitted a request to Go Daddy to cancel my two-step verification by completing the forms they requested and providing my ID and they still have not canceled my account or the two-step verification process to grant me access to my accountGo Daddy has continued charging me more than the agreed upon amount and my bank account is overdrawn $250+ as a resultThere is currently another owner for my domain which indicates my domain expiredSo if i'm n
I asked godaddy.com to cancel my website in AugustThe account was paid in full into 2018, so I presumed the web site would be left running until thenInstead the web site was totally removedThey told me today it would require $to reinstate my web site ***
On, March 29, I paid for a month of "Online Store" service with GoDaddy.com for a websiteI cancelled the renewal of that service on April 19, My website was taken off the internet on April, 20, When I became aware of this, I asked GoDaddy.com for a refund of the remaining part of the monthI was told that would not be possible
We have aacquired a company and called godaddy to update their records about the acquisition and moved the account to the parent company with all the informationGodaddy charged the account for year renewal and was charged to the seller company without our consent either by email or phone, solely by their discretionWhen called they say as per initial term we have right to renew the same periodBut when questioned about us calling and informing Godaddy about the acquisition, they say it is our responsibility to check the account fequently for charges, These charges were charged to the seller company and we have no information for the sameThey say it is beyond days so we cannot refund the moneyits huge amount they have charged the account renewing all the services for year periodwhich we do not need it
Go Daddy auto renewed a website on Jan 28, 2017, that I had previously paid for but never used in years
I called today to cancel the site ownership and the recent renewal, to cancel payment for the website I never used
However, GoDaddy says they will not refund a prorated portion of my renewal of $30, because it's not within days of renewal date, however, it is within days, of which is AMPLE notice, in any business transaction
I have a domain name and web site through go daddy that I set up a year ago for a low introductory price (around $as I recall)I received notice that it was time to renew the products/servicesI signed up to renew the domain name only on 2-20- I received my Discover invoice last night (3-28-16) and was billed $for the domain name renewalThere was also a charge on my credit card for $on 2-25-I contacted go daddy today (3-29-16) and spoke to Janice about the $chargeShe indicated that the 2-25-charge was for the personal website builder ($71.88) and the office starter email ($57.00)I told her that I had not wanted the starter email or website builder and didn't authorize the $charge - the only product that I authorized payment for was $for the domain nameJanice stated that auto renewal was set up on the account and it automatically charged me for the additional productsI asked for the charges to be refunded and she said there was
Trying to steal my domainI registered a domain in 2011, created traffic for it with a popular blog for yearsOne day, I try to linto my site and it's not thereIn it's place is the Godaddy expired domain pageIn my control panel, the domain is set to expire 12/2/But Godaddy affirms that expired on 2/12/They're trying to swipe my domain because it has ranking and favorable keywords in the domain nameShamelessWon't be using them again
Had a bad experience with this godaddyJohn a supervisor Refused to escalate my complaint because of my race and told me they don't speak with the general publicCustomer service was nasty
I had an account with GoDaddy for a few years and I cancelled all of my products in June 2015, turning off the auto-renew optionI tested my domain and it was deactivated at that timeIn Augof 2016, GoDaddy erroneously auto-renewed my accountI called on 10/10/to resolve thisThey say they would not refund months worth a product due to an arbitrary day cancellation periodThis is unreasonable and is a low-handed way to make moneyA reasonable refund would be 1/to 3/of the year
However, a much worse scenario resulted from my dispute with them and indicates seriously unethical business practicesSomehow the DATE of the auto-renew option on my account was changed to 10/10/at 1:pm (ET)I did not change this and in fact, I had not logged into my account since June of up until the time GoDaddy requested that I reset my password and log in at approximately pm ET on 10/10/The customer service representative at GoDaddy claimed I had changed the auto-renew setting myself at 1:pm when I had not! I was not even logged in at that timeSomeone at GoDaddy changed the date of the auto-renew option on my account to justify their charges to meGoDaddy can change their log files however they want to justify collecting funds from their customersThis is extremely unethical if not illegal
I have a hosting plan with Godaddy through a reseller called *** ***I happen to be the resellerI typically use this plan for testing but don't need it anymoreI have been paying for the monthly plan on a yearly basis and on April 27th, it was renewed for one yearOn June 11th, I decided to cancel the plan and requested a refund for the remaining monthsThe Plan name is Ultimate Hosting *** *** ***I spoke to Luke the customer service agent and he told me Godaddy's policy is not to refund anything on a yearly planThis plan is not a yearly planIt's a monthly plan but I choose to pay for it on a yearly basis to avoid monthly renewal noticesI asked for a Supervisor and his name was IsaacHe told me the same and said he cannot do anythingI need my refund for the remaining monthsThat is $I paid $on April 27th
Someone Locked my account after I successfully created a new password to my account, After I talked to a representative someone asked a PIN number from my account, I explain that I have password to my account and I do not have PIN number
and a representative refused to help and not allow me to log in to my profile and have service that a paid for a whole year
Some kind of fraud company creating a jail at their site and stealing real money from costumers that way
probably have a spy network and also transmuting personal legal information to a 3rd party and a 3rd party spamming personal email at the time you sleep and not allow you to get confident about your own environment, while someone does that way and breaking personality with a threatI noticed also that many spammers that reproducing a refer emails or referrals are continuing using the same network and environment and after you complain about people at their site refuse to talk about or do not replyI see a lot of negativ
Absolutely the worst hosting company in the worldThe claim to have a 99% uptime guarantee and my website has downtime and issues on a weekly basisGodaddy does not take responsibility for this, and their customer service team constantly gives you the runaround to try to get you so frustrated you eventually just give upThe tell you they will call you back and then they never do, they promise they will give you a pro-rated refund only to go back on their word and try to force you to upgrade your hosting with a "credit"They put you on hold and then hang up as soon as you think you're getting somewheretheir managed wordpress hosting doesn't allow for reputable caching plugins to be installed and instead forces you to use their own caching plugin which doesn't work at all and makes your site crashIf you disable their caching plugin your website is slows down to a crawl and starts throwing server timeout errorsThey off absolutely no solutions to these problems and have absolutely zero business ethicsNo matter how much money you think you might be saving with Godaddy, I can guarantee you will be paying for it in the long run with downtime, customer service calls, and absolute frustrationSTAY AWAY AT ALL COSTS!
A domain was purchased in error under my name and now I am being pressured to pay for itIt was an auction domain for which I never bid onI make less than 35k a year and the domain was sold for 20kI would have never purchased this domain in the first placeI contacted godaddy support and they told me that it was final, and that I would have to pay for the domainThis was a very shady practice as I see the domain on my invoice, but their is a purchase price of $not 20,
GoDaddy is refusing to honor a payment I made to renew my two year domain registrationThe payment was made online on February but each day after making the payment I was notified that my registration and privacy renewal was still in my basket waiting to be completedI tried online again on Febbut could get confirmation that the payment had gone throughI phoned GoDaddy and explained this was my 2nd attempt to process the payment on their websiteThe Rep said he could fix the problem, he returned to the phone and said he had got the payment to go throughAfter he hung up I decided to check my bank transactions on lineI found the February 6th payment did in fact go through
I called GoDaddy back within minutesThey informed me two more payments had come through for a total of three payments and they would only return one of themI spoke with their supervisor and pleaded with them to correct the mistake and return the two payments that they pushed through minu
I went to godaddy.com to purchase domain namesPrior to me making the purchase through the companyI called customer service an spoke to a gentlemen by the name of James, who great assisting me to make sure I understand what I am purchasing and what are some of the beneficial perks of add certain featuresOnce I got to the end to make my purchase there was an issueFor some reason, I was not able to complete my purchase order which at the time I was still on the phone with James from customer service who had access to account and was seeing the message I was givenJames then stated that there might be a problem which my banking account and give them a call to see if it is something on there endBefore ending the call I verified with James that once I call my bank to figure out what the issue is I can continue and pay $which was what I was quoted before continuing to complete my orderThe next day Feb9th I called my bank and my account was fine, so I proceed to finish mak