I have a website hosted by them ***
lately I added a backup option for my clients that took out a lot off space
they send me an email I that I should take off that folder till a week if not they will close my account
I tried calling them and emailing them that I need week to take this folder to another location I didn't got any respond from them
I started moving the data
they any stooped my website
I called them yesterday and I was on the phone with them for more then a hour and they said they will put back my website fro another week
and im still waiting they should put it back
I treid calling them and emailed them
thanks
I purchased two domain name from Godday.comThe first domain was www.***.net and the other one was www.***service.com but Godaddy.com's representative order this domain name instead www.***.com on December 21, Now the www.***service.com is not available at the regular priceNow the domain is at a premium price of $at a mark up price of $moreI want Godaddy.com to purchase the domain at the markup price because the price I would have paid was $
I received an email today from GoDaddy.com indicated I had been charged $for the following:
Website Builder Business - Renewal - Year -$
-Starter Email - Renewal - Year
I do not own a website, and I did not opt in for either of these servicesLast year, I was looking into buying a domain name, and they have a service to contact the domain name owner to see if they're willing to purchase it for a certain priceHere is the explanation:
https://www.godaddy.com/domains/domain-broker
Without my knowledge, they charged me $last year for their "services" even though I didn't purchase a domain name and there is no indication here that there is a fee involved
Now, a year later, they charged me for a website builder AND starter email for a website I don't own
Today, they refunded me the $but refused to refund me for the initial fee from a year agoI purchase many things online, and I have never been charged for services not explained or render
I purchased a hosting and domain name package from Go DaddyAfter designing the site I published to the internetSince then Go Daddy has sabotage the design repeatedly changing and rearranging the design on the page so that is looks discombobulated, unprofessional, and unfinishedI contacted Go Daddy who acted surprise and said they have never seen this kind of thing before but I know for a fact they do this as a routine for selected accounts they deemThey have also threatened to -and then did- added the website, immediately once I launched; published the site, a website of which no one has the address, an unusual website name because of the dash, to a list of spam crawlers including; top1-seo-service.com and buttons-for-website.com, that would of course cost any visitors to the site privacy issues without the SSL certificate they tried to repeatedly sell meThey have also slowed down the design process considerably from their end stating, "maybe it is the browser" but no matter
2-our website went downEmployee Jason told us that website was unrecoverable that our card did not processWe never recieved an email or phone call that there was an issue with our card and renewal and he said "we have over 1million clients, that's not our job and we don't give a *** We called back three additional times and were told several things including the site had been returned to ICANN and had to go through atleast a month process before becoming public again; we could pay $for first option to buy our domain when it became public; we could pay $to purchase it today and restart it but then was told it wasn't possible because thier system wasn't working or whateverToday (ONE BUSINESS DAY LATER) 2-we recieved an email that the domain had been removed from our accountWhen we go to our site it says "premium domain for sale$plus $yearly" and is now registered to a Jason Dr*** We are not getting straight answers from anyone at GoDaddy and
Please investigate Go Daddy
The company is offering free Mini Storage and Calendar to its customers and then it automatically charges for it again the next year -- it provides no notice of the product or the yearly cost at the time you order (if you order another product over the phone) and then it provides no notice of renewal the following year and the company does not send any billing statement (as it does with other products I was charged $ The customer service representative I spoke with told me it is "a product that I do not need" The company also give you the impression that it is vigilantly notifying you about every product renewal or expiration (reassuring consumers about their account status), only to omit to notify us on certain products that we will not detect because we have never ordered them the first place -- all so that you get charged unknowingly It is extremely dishonestIt's fraudulent
Go Daddy has annual Revenue of over $1Billion and states
I was looking for a lower-cost option for registering my domain name., ***
I found GoDaddy online where they advertise registration for $and state that this "includes a one-year extension" :
***
So I went ahead and transfered to GoDaddy for my annual registration and then found that they said my renewal is due in monthsI disputed this with them and was told basically "tough" - that the price "is $14.99/yr so it's like paying year with year free" which is patently not true, since they will want $in 12-months time to renew
I stated that they advertised $including a one year extension and was told "I can imagine how you feelyou must be on a tight budget." , adding insult to injury
I accused them of 'bait and switch', but they basically told me there is nothing they will do
Go Daddy hosts my website ***On August 15, I called asking for assistance since the site is in *** *** formatI have the calls recorded and the printouts of the chatsI was first told they could do all handling of the service under Deluxe Managed *** *** $299.40, I purchased itLater that day when they could not successfully get the site moved over, they then told me I needed Ultimate Managed *** *** $I purchased itAfter that they still could not get the site up and runningI tried to resolve it many timesEventually I changed to a new company called American CreativeThey offer the services and have finally gotten the site up and runningI called to cancel my service and was shocked to find out I do not get a refund because they have a hidden days ruleThis rule doesn't appear to be published anywhere, nor was it told to me when I was making my purchase, yet they produced in seconds when they were enforcing itMy issue i
After years of being a client of GoDaddy total businesses subscribed, our companies have reached the end of the ropeGodaddy has failed over and over to provide the correct performance platform for our website, and always blaming technical outside reasons for their "overload" of sharing server environments
Two weeks ago, they offered me to switch to a new dedicated server where performance is superiorand even though the agents are always professional and well spoken, the fact is that they were moving one of the domains only, and disregarded all other companies we had online, charging me an extra premium and migration fee to move, and allowing the old server to expire and close Only when our directors and clients complaint that our websites were down is that we noticed that there was something really horrible going on During my call today, they explained that they had only moved one domain name (because that was the reason for my previous call) and assume that all other companies did not need to be online, so they close the old server as it didn't receive payment
The lack of customer service by Samuel and supervisor Steve today shows how important is to have the proper education and knowledge on handling a delicate company decision like thispenalizing customers with extra charges to reinstate their websites, after up-selling premiums for a new server that can perform better
It is obvious to us and many others I read in the Revdex.com website, that a massive operation is being manipulated by GoDaddy to up-sell services, servers and transfer feesIt is also obvious that after almost a decade of being a client, and numerous transfers of server platforms where all our business websites migrate together, Godaddy will assume that we will let our other enterprise websites just die and go offlineThat alone tells us that they are pushing to up-sell services by tricking customers without proving full disclosure
Go Daddy billed my credit card account for services without my authorizationThe charge was supposedly for a yearly fee however the services were canceled over a month before the renewalUpon contacting Godaddy about the issue I was informed they could not help me because I did not have a pin number to verify inquiring on the account
In July I had extensive phone conversations about my website needs with GoDaddyI was told when giving specific examples of websites that I would like to model mine on that a "Simple Site" would fit the bill
It became apparent after the building of the site happened that there was no way this site would ever be any thing I could put in front of my customers and all the things that were missing I was told that I could "add later with their website builder"I hired GoDaddy because I did not want to spend the time building a websiteThe site did not cover the majority of items that I requested and was simply a plug and play template that looked amateur at best
Every time I tried to ask about missing pieces, I was just advised I needed to buy more servicesIt was clearly an original promise of things they could not deliver, followed with a request for me to buy further productsI was advised today that there is no way to get any refund on the site or the prepaid hosting and t
I went to a domain name and it was for sale via Afternic / Godaddy I submitted the request a priceIt was an average domain and they wanted something like 30k for it Not at all close to what its worth I politely declined
Now I keep getting spammed by them I've replied 2x and never got a reply form them just more generic buy me emails
This makes me want to move all the domains and services off themIts kind of sleazy
Hi
we are constantly receiving text messages from various phone numbers offering us discounts on Godaddy logo services
we have asked them to stop, but the messages keep coming
we receive an average of three text messages per day during weekdays
I searched for a domain using GoDaddy, a complete made up word, and ALL of the domains were available (.com/ .ca/ .ore/ .net etc) for the usual $a yearThen when I went back to purchase the domain, they were ALL goneDid a quick WHOIS search and found out GoDaddy was the one who bought the names! How is that legal???
So then I paid $just to be able to contact them and make an offer (of which it was recommended I offer $350-$3500)
Disgusting slimy business practice
I had NO IDEA GoDaddy was like this, and there are thousands of similar complaints online
Why are they rated A+ on Revdex.com???
GoDaddy has 95% NEGATIVE customer reviews on Revdex.com
Anyways definitely not paying them for the domain, they can keep it
Stay away from them
I canceled my account with Go Daddy on 7/13/and they still billed me on 7/19/This is after the sales representative from the company stated that I would not be billed
I received an email from Godaddy that I could save my website on 5-8-before it gets deleted on 5-10-I paid $to have it saved from deletionAfter 5-10-the website was deletedI called them a week later because I noticed the website was goneThey said it was a $charge to have it restoredI asked why and they said they could not helpI opted to cancel and request a refundSo from 5-8-to 5-20-I received no services for $I requested a refund and did not receive it
Go Daddy hosted ALL website and email services as well as security certificatesAfter my website wasn't sending customer order forms to the email I was told by go daddy this was an email issueGo Daddy maintains my emailsThis loss of contact forms cost me an untold amount of money as we have no idea how many clients went to another provider from our lack of replyMy company production is in excess of $2,000,annually and it is fair to estimate that a loss of greater than $100,over the life of the company in projected revenue is conservative
After working with them for months to resolve the issue I was forced to transfer domains and email service after which Go Daddy advised me I was ineligible for a refund on prepaid hosting through
Now I have been deducted from my PayPal account for an email storage fee of $for email service I don't even have
Despite setting domain auto renewal to OFF, company billed me for domain renewal anyway Create a convoluted billing environment where reaching a person who can review this issue is virtually impossibleThey are practically stealing from people by exploiting this flaw in their billing system
I purchased a domain from GoDaddy.com Along with the domain name, I purchased a Web Hosting Plan The original plan I purchased didn't have the capabilities I needed for the type of business I am operating (it is an Affiliate sales site that specializes in Flowers), so I spoke with the GoDaddy sales team and they encouraged me to upgrade to a Premium Business Plan This plan includes access to a Mobile App that produces the site in a way that is frendly to Mobile users
Sometime during the first week of January I began to experience issues with the siteI would find hidden images embedded in my site that I didn't put in I tried deleting them, but they seemed to never end, so I contacted GoDaddy to find out what was happenngor if I was doing something to cause these issues
First I was told they had done a software upgrade and were having issues, but the problems would be resolved soon They explained that the images would go away, but that there were so many, they had
Godaddy domain website consistently renews my subscription although I have not given permission for them to do so, but my real complaint is that they will not return my payment after I have asked them to delete my account and return "credits" They are scamming people
I have a website hosted by them ***
lately I added a backup option for my clients that took out a lot off space
they send me an email I that I should take off that folder till a week if not they will close my account
I tried calling them and emailing them that I need week to take this folder to another location I didn't got any respond from them
I started moving the data
they any stooped my website
I called them yesterday and I was on the phone with them for more then a hour and they said they will put back my website fro another week
and im still waiting they should put it back
I treid calling them and emailed them
thanks
I purchased two domain name from Godday.comThe first domain was www.***.net and the other one was www.***service.com but Godaddy.com's representative order this domain name instead www.***.com on December 21, Now the www.***service.com is not available at the regular priceNow the domain is at a premium price of $at a mark up price of $moreI want Godaddy.com to purchase the domain at the markup price because the price I would have paid was $
I received an email today from GoDaddy.com indicated I had been charged $for the following:
Website Builder Business - Renewal - Year -$
-Starter Email - Renewal - Year
I do not own a website, and I did not opt in for either of these servicesLast year, I was looking into buying a domain name, and they have a service to contact the domain name owner to see if they're willing to purchase it for a certain priceHere is the explanation:
https://www.godaddy.com/domains/domain-broker
Without my knowledge, they charged me $last year for their "services" even though I didn't purchase a domain name and there is no indication here that there is a fee involved
Now, a year later, they charged me for a website builder AND starter email for a website I don't own
Today, they refunded me the $but refused to refund me for the initial fee from a year agoI purchase many things online, and I have never been charged for services not explained or render
I purchased a hosting and domain name package from Go DaddyAfter designing the site I published to the internetSince then Go Daddy has sabotage the design repeatedly changing and rearranging the design on the page so that is looks discombobulated, unprofessional, and unfinishedI contacted Go Daddy who acted surprise and said they have never seen this kind of thing before but I know for a fact they do this as a routine for selected accounts they deemThey have also threatened to -and then did- added the website, immediately once I launched; published the site, a website of which no one has the address, an unusual website name because of the dash, to a list of spam crawlers including; top1-seo-service.com and buttons-for-website.com, that would of course cost any visitors to the site privacy issues without the SSL certificate they tried to repeatedly sell meThey have also slowed down the design process considerably from their end stating, "maybe it is the browser" but no matter
2-our website went downEmployee Jason told us that website was unrecoverable that our card did not processWe never recieved an email or phone call that there was an issue with our card and renewal and he said "we have over 1million clients, that's not our job and we don't give a *** We called back three additional times and were told several things including the site had been returned to ICANN and had to go through atleast a month process before becoming public again; we could pay $for first option to buy our domain when it became public; we could pay $to purchase it today and restart it but then was told it wasn't possible because thier system wasn't working or whateverToday (ONE BUSINESS DAY LATER) 2-we recieved an email that the domain had been removed from our accountWhen we go to our site it says "premium domain for sale$plus $yearly" and is now registered to a Jason Dr*** We are not getting straight answers from anyone at GoDaddy and
Please investigate Go Daddy
The company is offering free Mini Storage and Calendar to its customers and then it automatically charges for it again the next year -- it provides no notice of the product or the yearly cost at the time you order (if you order another product over the phone) and then it provides no notice of renewal the following year and the company does not send any billing statement (as it does with other products I was charged $ The customer service representative I spoke with told me it is "a product that I do not need" The company also give you the impression that it is vigilantly notifying you about every product renewal or expiration (reassuring consumers about their account status), only to omit to notify us on certain products that we will not detect because we have never ordered them the first place -- all so that you get charged unknowingly It is extremely dishonestIt's fraudulent
Go Daddy has annual Revenue of over $1Billion and states
I was looking for a lower-cost option for registering my domain name., ***
I found GoDaddy online where they advertise registration for $and state that this "includes a one-year extension" :
***
So I went ahead and transfered to GoDaddy for my annual registration and then found that they said my renewal is due in monthsI disputed this with them and was told basically "tough" - that the price "is $14.99/yr so it's like paying year with year free" which is patently not true, since they will want $in 12-months time to renew
I stated that they advertised $including a one year extension and was told "I can imagine how you feelyou must be on a tight budget." , adding insult to injury
I accused them of 'bait and switch', but they basically told me there is nothing they will do
Go Daddy hosts my website ***On August 15, I called asking for assistance since the site is in *** *** formatI have the calls recorded and the printouts of the chatsI was first told they could do all handling of the service under Deluxe Managed *** *** $299.40, I purchased itLater that day when they could not successfully get the site moved over, they then told me I needed Ultimate Managed *** *** $I purchased itAfter that they still could not get the site up and runningI tried to resolve it many timesEventually I changed to a new company called American CreativeThey offer the services and have finally gotten the site up and runningI called to cancel my service and was shocked to find out I do not get a refund because they have a hidden days ruleThis rule doesn't appear to be published anywhere, nor was it told to me when I was making my purchase, yet they produced in seconds when they were enforcing itMy issue i
After years of being a client of GoDaddy total businesses subscribed, our companies have reached the end of the ropeGodaddy has failed over and over to provide the correct performance platform for our website, and always blaming technical outside reasons for their "overload" of sharing server environments
Two weeks ago, they offered me to switch to a new dedicated server where performance is superiorand even though the agents are always professional and well spoken, the fact is that they were moving one of the domains only, and disregarded all other companies we had online, charging me an extra premium and migration fee to move, and allowing the old server to expire and close Only when our directors and clients complaint that our websites were down is that we noticed that there was something really horrible going on During my call today, they explained that they had only moved one domain name (because that was the reason for my previous call) and assume that all other companies did not need to be online, so they close the old server as it didn't receive payment
The lack of customer service by Samuel and supervisor Steve today shows how important is to have the proper education and knowledge on handling a delicate company decision like thispenalizing customers with extra charges to reinstate their websites, after up-selling premiums for a new server that can perform better
It is obvious to us and many others I read in the Revdex.com website, that a massive operation is being manipulated by GoDaddy to up-sell services, servers and transfer feesIt is also obvious that after almost a decade of being a client, and numerous transfers of server platforms where all our business websites migrate together, Godaddy will assume that we will let our other enterprise websites just die and go offlineThat alone tells us that they are pushing to up-sell services by tricking customers without proving full disclosure
Go Daddy billed my credit card account for services without my authorizationThe charge was supposedly for a yearly fee however the services were canceled over a month before the renewalUpon contacting Godaddy about the issue I was informed they could not help me because I did not have a pin number to verify inquiring on the account
In July I had extensive phone conversations about my website needs with GoDaddyI was told when giving specific examples of websites that I would like to model mine on that a "Simple Site" would fit the bill
It became apparent after the building of the site happened that there was no way this site would ever be any thing I could put in front of my customers and all the things that were missing I was told that I could "add later with their website builder"I hired GoDaddy because I did not want to spend the time building a websiteThe site did not cover the majority of items that I requested and was simply a plug and play template that looked amateur at best
Every time I tried to ask about missing pieces, I was just advised I needed to buy more servicesIt was clearly an original promise of things they could not deliver, followed with a request for me to buy further productsI was advised today that there is no way to get any refund on the site or the prepaid hosting and t
I went to a domain name and it was for sale via Afternic / Godaddy I submitted the request a priceIt was an average domain and they wanted something like 30k for it Not at all close to what its worth I politely declined
Now I keep getting spammed by them I've replied 2x and never got a reply form them just more generic buy me emails
This makes me want to move all the domains and services off themIts kind of sleazy
Hi
we are constantly receiving text messages from various phone numbers offering us discounts on Godaddy logo services
we have asked them to stop, but the messages keep coming
we receive an average of three text messages per day during weekdays
I searched for a domain using GoDaddy, a complete made up word, and ALL of the domains were available (.com/ .ca/ .ore/ .net etc) for the usual $a yearThen when I went back to purchase the domain, they were ALL goneDid a quick WHOIS search and found out GoDaddy was the one who bought the names! How is that legal???
So then I paid $just to be able to contact them and make an offer (of which it was recommended I offer $350-$3500)
Disgusting slimy business practice
I had NO IDEA GoDaddy was like this, and there are thousands of similar complaints online
Why are they rated A+ on Revdex.com???
GoDaddy has 95% NEGATIVE customer reviews on Revdex.com
Anyways definitely not paying them for the domain, they can keep it
Stay away from them
I canceled my account with Go Daddy on 7/13/and they still billed me on 7/19/This is after the sales representative from the company stated that I would not be billed
I received an email from Godaddy that I could save my website on 5-8-before it gets deleted on 5-10-I paid $to have it saved from deletionAfter 5-10-the website was deletedI called them a week later because I noticed the website was goneThey said it was a $charge to have it restoredI asked why and they said they could not helpI opted to cancel and request a refundSo from 5-8-to 5-20-I received no services for $I requested a refund and did not receive it
Go Daddy hosted ALL website and email services as well as security certificatesAfter my website wasn't sending customer order forms to the email I was told by go daddy this was an email issueGo Daddy maintains my emailsThis loss of contact forms cost me an untold amount of money as we have no idea how many clients went to another provider from our lack of replyMy company production is in excess of $2,000,annually and it is fair to estimate that a loss of greater than $100,over the life of the company in projected revenue is conservative
After working with them for months to resolve the issue I was forced to transfer domains and email service after which Go Daddy advised me I was ineligible for a refund on prepaid hosting through
Now I have been deducted from my PayPal account for an email storage fee of $for email service I don't even have
Despite setting domain auto renewal to OFF, company billed me for domain renewal anyway Create a convoluted billing environment where reaching a person who can review this issue is virtually impossibleThey are practically stealing from people by exploiting this flaw in their billing system
I purchased a domain from GoDaddy.com Along with the domain name, I purchased a Web Hosting Plan The original plan I purchased didn't have the capabilities I needed for the type of business I am operating (it is an Affiliate sales site that specializes in Flowers), so I spoke with the GoDaddy sales team and they encouraged me to upgrade to a Premium Business Plan This plan includes access to a Mobile App that produces the site in a way that is frendly to Mobile users
Sometime during the first week of January I began to experience issues with the siteI would find hidden images embedded in my site that I didn't put in I tried deleting them, but they seemed to never end, so I contacted GoDaddy to find out what was happenngor if I was doing something to cause these issues
First I was told they had done a software upgrade and were having issues, but the problems would be resolved soon They explained that the images would go away, but that there were so many, they had
Godaddy domain website consistently renews my subscription although I have not given permission for them to do so, but my real complaint is that they will not return my payment after I have asked them to delete my account and return "credits" They are scamming people