After being autorenewed for a service that I no longer use, I called multiple days and held an exorbitant amount of time requesting a refundThe people who I dealt with were decidedly unhelpful and wasted my timeI'd like this service cancelled once and for all and I want a refund of the products that I do not use
Godaddy sent me an email for 25% off my next purchase and then refused to honor itMy purchase was made and I then contacted them to have the coupon applied...they stated that it could only be applied to MY NEXT PURCHASE after that one I had just made just minutes before
Furthermore, agent Josh M*** claimed that the code could only be used on NEW PRODUCTS and not renewals (i was renewing several domain names)Nowhere in the email I received did it state this...agent Josh M*** began to speak with an unwelcome tone and then his ostensible superior, CHRIS, made the situation worseThe irony is that GoDaddy prides itself on great customer service - that was NONEXISTENT in my interaction with them
At the end of the day, I wanted them to honor a COUPON CODE that THEY SENT ME for 25% off (and it was for a $order)...but they appear to be such a collectively GREEDY BUNCH that they held firm to the claim that it could only work on my NEXT ORDER
Go Daddy hosts my website ***On August 15, I called asking for assistance since the site is in *** *** formatI have the calls recorded and the printouts of the chatsI was first told they could do all handling of the service under Deluxe Managed *** *** $299.40, I purchased itLater that day when they could not successfully get the site moved over, they then told me I needed Ultimate Managed *** *** $I purchased itAfter that they still could not get the site up and runningI tried to resolve it many timesEventually I changed to a new company called American CreativeThey offer the services and have finally gotten the site up and runningI called to cancel my service and was shocked to find out I do not get a refund because they have a hidden days ruleThis rule doesn't appear to be published anywhere, nor was it told to me when I was making my purchase, yet they produced in seconds when they were enforcing itMy issue i
Go Daddy hosted ALL website and email services as well as security certificatesAfter my website wasn't sending customer order forms to the email I was told by go daddy this was an email issueGo Daddy maintains my emailsThis loss of contact forms cost me an untold amount of money as we have no idea how many clients went to another provider from our lack of replyMy company production is in excess of $2,000,annually and it is fair to estimate that a loss of greater than $100,over the life of the company in projected revenue is conservative
After working with them for months to resolve the issue I was forced to transfer domains and email service after which Go Daddy advised me I was ineligible for a refund on prepaid hosting through
Now I have been deducted from my PayPal account for an email storage fee of $for email service I don't even have
I paid GoDaddy $1,for a website on 4/1/ I never gotten a website They charged me again $1,on April 1, I tried to get a refund or a website No help I even sent them an example of what I wanted and never got any response They hit my credit card again, today for another $1, They said they would refund only this payment but could do nothing about the $for the past years I asked them to make this right and they said they couldn't I asked to speak to a supervisor because they should give me a website this year and never have He said he would get me a supervisor and guess what? There was no supervisor available They will have to call me back This is what has always happened
I have a hosting plan with Godaddy through a reseller called *** ***I happen to be the resellerI typically use this plan for testing but don't need it anymoreI have been paying for the monthly plan on a yearly basis and on April 27th, it was renewed for one yearOn June 11th, I decided to cancel the plan and requested a refund for the remaining monthsThe Plan name is Ultimate Hosting *** *** ***I spoke to Luke the customer service agent and he told me Godaddy's policy is not to refund anything on a yearly planThis plan is not a yearly planIt's a monthly plan but I choose to pay for it on a yearly basis to avoid monthly renewal noticesI asked for a Supervisor and his name was IsaacHe told me the same and said he cannot do anythingI need my refund for the remaining monthsThat is $I paid $on April 27th
Go Daddy billed my credit card account for services without my authorizationThe charge was supposedly for a yearly fee however the services were canceled over a month before the renewalUpon contacting Godaddy about the issue I was informed they could not help me because I did not have a pin number to verify inquiring on the account
I went to godaddy.com to purchase domain namesPrior to me making the purchase through the companyI called customer service an spoke to a gentlemen by the name of James, who great assisting me to make sure I understand what I am purchasing and what are some of the beneficial perks of add certain featuresOnce I got to the end to make my purchase there was an issueFor some reason, I was not able to complete my purchase order which at the time I was still on the phone with James from customer service who had access to account and was seeing the message I was givenJames then stated that there might be a problem which my banking account and give them a call to see if it is something on there endBefore ending the call I verified with James that once I call my bank to figure out what the issue is I can continue and pay $which was what I was quoted before continuing to complete my orderThe next day Feb9th I called my bank and my account was fine, so I proceed to finish mak
I would not recommend GoDaddy to anyone! I've worked with them on several occasions because I'm a web developer and have moved many many clients away from themPlease do not get hooked into their services because they will try to suck every last penny out of you with addons that are always included in every other hosting company I've worked with!
When you call in, they don't offer to help you, rather try to get you to pay for their development team to do the work for youI feel it's time for me to write my review after having so many bad experiences with them
when I got hacked, I had to close whole email address account I had to create new email address account which mean whole my information is gonei tried to call godaddy and ask for ID number so I can access my account to change my email address but they has repeatedly refused to help me solve this problems I paid dollars each year for three website and they still refuse to allow me to get my account update which prove that they are trying to steal my property from me I want this supervisor christy the time it took place is central time is pm and date is dec26th I demand that I get ID number so I can update my email address they kept changing the story about policywhen they said they can email me to confirm but I told them over time that email has been changed due to hackerthen they changed story and asked for me to let them text to me but I repeatedly told them that I am deaf and if they need confirm by number then they are required to call numbe
I have a domain name and web site through go daddy that I set up a year ago for a low introductory price (around $as I recall)I received notice that it was time to renew the products/servicesI signed up to renew the domain name only on 2-20- I received my Discover invoice last night (3-28-16) and was billed $for the domain name renewalThere was also a charge on my credit card for $on 2-25-I contacted go daddy today (3-29-16) and spoke to Janice about the $chargeShe indicated that the 2-25-charge was for the personal website builder ($71.88) and the office starter email ($57.00)I told her that I had not wanted the starter email or website builder and didn't authorize the $charge - the only product that I authorized payment for was $for the domain nameJanice stated that auto renewal was set up on the account and it automatically charged me for the additional productsI asked for the charges to be refunded and she said there was
I canceled my account with Go Daddy on 7/13/and they still billed me on 7/19/This is after the sales representative from the company stated that I would not be billed
I asked godaddy.com to cancel my website in AugustThe account was paid in full into 2018, so I presumed the web site would be left running until thenInstead the web site was totally removedThey told me today it would require $to reinstate my web site ***
Had a bad experience with this godaddyJohn a supervisor Refused to escalate my complaint because of my race and told me they don't speak with the general publicCustomer service was nasty
I purchased a hosting and domain name package from Go DaddyAfter designing the site I published to the internetSince then Go Daddy has sabotage the design repeatedly changing and rearranging the design on the page so that is looks discombobulated, unprofessional, and unfinishedI contacted Go Daddy who acted surprise and said they have never seen this kind of thing before but I know for a fact they do this as a routine for selected accounts they deemThey have also threatened to -and then did- added the website, immediately once I launched; published the site, a website of which no one has the address, an unusual website name because of the dash, to a list of spam crawlers including; top1-seo-service.com and buttons-for-website.com, that would of course cost any visitors to the site privacy issues without the SSL certificate they tried to repeatedly sell meThey have also slowed down the design process considerably from their end stating, "maybe it is the browser" but no matter
I am paying for a domain website at:www.rebeccaconstruction.com and I have notified lost of times by chat for goddady and it seems that I have been talking to mental rs because no one knows how to make sure my web site is workingI have been told that they will re-set it but it has not been working for the last three monthsI have requested their CEO email and those mental rs do not even know who the CEO is
GoDaddy is refusing to honor a payment I made to renew my two year domain registrationThe payment was made online on February but each day after making the payment I was notified that my registration and privacy renewal was still in my basket waiting to be completedI tried online again on Febbut could get confirmation that the payment had gone throughI phoned GoDaddy and explained this was my 2nd attempt to process the payment on their websiteThe Rep said he could fix the problem, he returned to the phone and said he had got the payment to go throughAfter he hung up I decided to check my bank transactions on lineI found the February 6th payment did in fact go through
I called GoDaddy back within minutesThey informed me two more payments had come through for a total of three payments and they would only return one of themI spoke with their supervisor and pleaded with them to correct the mistake and return the two payments that they pushed through minu
Someone Locked my account after I successfully created a new password to my account, After I talked to a representative someone asked a PIN number from my account, I explain that I have password to my account and I do not have PIN number
and a representative refused to help and not allow me to log in to my profile and have service that a paid for a whole year
Some kind of fraud company creating a jail at their site and stealing real money from costumers that way
probably have a spy network and also transmuting personal legal information to a 3rd party and a 3rd party spamming personal email at the time you sleep and not allow you to get confident about your own environment, while someone does that way and breaking personality with a threatI noticed also that many spammers that reproducing a refer emails or referrals are continuing using the same network and environment and after you complain about people at their site refuse to talk about or do not replyI see a lot of negativ
Hello,
Close to six weeks ago I called regarding renewing my hosting
I was told that my main domain and the hosting account renew at different dates and that the representative can merge those dates together to make it easier for meI agreed to it
I was put on hold and it took a while to make those changes
When this was done, the time came to payI was told my total is almost $
I was confused as I've never paid that much, so I figured this is in advance
I was told that's because we've merged those dates and I have to pay in advance, and that the representative is ready for that credit card number whenever I amI was feeling pressure because he told me he'd "help me out," then he took all this time to set it up, then he asked for the card number and there was silence on the phone
I asked about the price per month and whether there's any chance I could pay monthlyI was told this one has to be in advance
I knew I agreed to merge the datesI
I will give them stars, customers services dose'nt know what they are doing, if you need anything fixed or restored, you have to pay $and it takes up to week, beyond horrible company, lost alot of business because of themnever will use them again
After being autorenewed for a service that I no longer use, I called multiple days and held an exorbitant amount of time requesting a refundThe people who I dealt with were decidedly unhelpful and wasted my timeI'd like this service cancelled once and for all and I want a refund of the products that I do not use
Godaddy sent me an email for 25% off my next purchase and then refused to honor itMy purchase was made and I then contacted them to have the coupon applied...they stated that it could only be applied to MY NEXT PURCHASE after that one I had just made just minutes before
Furthermore, agent Josh M*** claimed that the code could only be used on NEW PRODUCTS and not renewals (i was renewing several domain names)Nowhere in the email I received did it state this...agent Josh M*** began to speak with an unwelcome tone and then his ostensible superior, CHRIS, made the situation worseThe irony is that GoDaddy prides itself on great customer service - that was NONEXISTENT in my interaction with them
At the end of the day, I wanted them to honor a COUPON CODE that THEY SENT ME for 25% off (and it was for a $order)...but they appear to be such a collectively GREEDY BUNCH that they held firm to the claim that it could only work on my NEXT ORDER
Go Daddy hosts my website ***On August 15, I called asking for assistance since the site is in *** *** formatI have the calls recorded and the printouts of the chatsI was first told they could do all handling of the service under Deluxe Managed *** *** $299.40, I purchased itLater that day when they could not successfully get the site moved over, they then told me I needed Ultimate Managed *** *** $I purchased itAfter that they still could not get the site up and runningI tried to resolve it many timesEventually I changed to a new company called American CreativeThey offer the services and have finally gotten the site up and runningI called to cancel my service and was shocked to find out I do not get a refund because they have a hidden days ruleThis rule doesn't appear to be published anywhere, nor was it told to me when I was making my purchase, yet they produced in seconds when they were enforcing itMy issue i
Go Daddy hosted ALL website and email services as well as security certificatesAfter my website wasn't sending customer order forms to the email I was told by go daddy this was an email issueGo Daddy maintains my emailsThis loss of contact forms cost me an untold amount of money as we have no idea how many clients went to another provider from our lack of replyMy company production is in excess of $2,000,annually and it is fair to estimate that a loss of greater than $100,over the life of the company in projected revenue is conservative
After working with them for months to resolve the issue I was forced to transfer domains and email service after which Go Daddy advised me I was ineligible for a refund on prepaid hosting through
Now I have been deducted from my PayPal account for an email storage fee of $for email service I don't even have
I paid GoDaddy $1,for a website on 4/1/ I never gotten a website They charged me again $1,on April 1, I tried to get a refund or a website No help I even sent them an example of what I wanted and never got any response They hit my credit card again, today for another $1, They said they would refund only this payment but could do nothing about the $for the past years I asked them to make this right and they said they couldn't I asked to speak to a supervisor because they should give me a website this year and never have He said he would get me a supervisor and guess what? There was no supervisor available They will have to call me back This is what has always happened
I have a hosting plan with Godaddy through a reseller called *** ***I happen to be the resellerI typically use this plan for testing but don't need it anymoreI have been paying for the monthly plan on a yearly basis and on April 27th, it was renewed for one yearOn June 11th, I decided to cancel the plan and requested a refund for the remaining monthsThe Plan name is Ultimate Hosting *** *** ***I spoke to Luke the customer service agent and he told me Godaddy's policy is not to refund anything on a yearly planThis plan is not a yearly planIt's a monthly plan but I choose to pay for it on a yearly basis to avoid monthly renewal noticesI asked for a Supervisor and his name was IsaacHe told me the same and said he cannot do anythingI need my refund for the remaining monthsThat is $I paid $on April 27th
Go Daddy billed my credit card account for services without my authorizationThe charge was supposedly for a yearly fee however the services were canceled over a month before the renewalUpon contacting Godaddy about the issue I was informed they could not help me because I did not have a pin number to verify inquiring on the account
I went to godaddy.com to purchase domain namesPrior to me making the purchase through the companyI called customer service an spoke to a gentlemen by the name of James, who great assisting me to make sure I understand what I am purchasing and what are some of the beneficial perks of add certain featuresOnce I got to the end to make my purchase there was an issueFor some reason, I was not able to complete my purchase order which at the time I was still on the phone with James from customer service who had access to account and was seeing the message I was givenJames then stated that there might be a problem which my banking account and give them a call to see if it is something on there endBefore ending the call I verified with James that once I call my bank to figure out what the issue is I can continue and pay $which was what I was quoted before continuing to complete my orderThe next day Feb9th I called my bank and my account was fine, so I proceed to finish mak
I would not recommend GoDaddy to anyone! I've worked with them on several occasions because I'm a web developer and have moved many many clients away from themPlease do not get hooked into their services because they will try to suck every last penny out of you with addons that are always included in every other hosting company I've worked with!
When you call in, they don't offer to help you, rather try to get you to pay for their development team to do the work for youI feel it's time for me to write my review after having so many bad experiences with them
when I got hacked, I had to close whole email address account I had to create new email address account which mean whole my information is gonei tried to call godaddy and ask for ID number so I can access my account to change my email address but they has repeatedly refused to help me solve this problems I paid dollars each year for three website and they still refuse to allow me to get my account update which prove that they are trying to steal my property from me I want this supervisor christy the time it took place is central time is pm and date is dec26th I demand that I get ID number so I can update my email address they kept changing the story about policywhen they said they can email me to confirm but I told them over time that email has been changed due to hackerthen they changed story and asked for me to let them text to me but I repeatedly told them that I am deaf and if they need confirm by number then they are required to call numbe
I have a domain name and web site through go daddy that I set up a year ago for a low introductory price (around $as I recall)I received notice that it was time to renew the products/servicesI signed up to renew the domain name only on 2-20- I received my Discover invoice last night (3-28-16) and was billed $for the domain name renewalThere was also a charge on my credit card for $on 2-25-I contacted go daddy today (3-29-16) and spoke to Janice about the $chargeShe indicated that the 2-25-charge was for the personal website builder ($71.88) and the office starter email ($57.00)I told her that I had not wanted the starter email or website builder and didn't authorize the $charge - the only product that I authorized payment for was $for the domain nameJanice stated that auto renewal was set up on the account and it automatically charged me for the additional productsI asked for the charges to be refunded and she said there was
I canceled my account with Go Daddy on 7/13/and they still billed me on 7/19/This is after the sales representative from the company stated that I would not be billed
I asked godaddy.com to cancel my website in AugustThe account was paid in full into 2018, so I presumed the web site would be left running until thenInstead the web site was totally removedThey told me today it would require $to reinstate my web site ***
Had a bad experience with this godaddyJohn a supervisor Refused to escalate my complaint because of my race and told me they don't speak with the general publicCustomer service was nasty
I purchased a hosting and domain name package from Go DaddyAfter designing the site I published to the internetSince then Go Daddy has sabotage the design repeatedly changing and rearranging the design on the page so that is looks discombobulated, unprofessional, and unfinishedI contacted Go Daddy who acted surprise and said they have never seen this kind of thing before but I know for a fact they do this as a routine for selected accounts they deemThey have also threatened to -and then did- added the website, immediately once I launched; published the site, a website of which no one has the address, an unusual website name because of the dash, to a list of spam crawlers including; top1-seo-service.com and buttons-for-website.com, that would of course cost any visitors to the site privacy issues without the SSL certificate they tried to repeatedly sell meThey have also slowed down the design process considerably from their end stating, "maybe it is the browser" but no matter
I am paying for a domain website at:www.rebeccaconstruction.com and I have notified lost of times by chat for goddady and it seems that I have been talking to mental r
s because no one knows how to make sure my web site is workingI have been told that they will re-set it but it has not been working for the last three monthsI have requested their CEO email and those mental r
s do not even know who the CEO is
GoDaddy is refusing to honor a payment I made to renew my two year domain registrationThe payment was made online on February but each day after making the payment I was notified that my registration and privacy renewal was still in my basket waiting to be completedI tried online again on Febbut could get confirmation that the payment had gone throughI phoned GoDaddy and explained this was my 2nd attempt to process the payment on their websiteThe Rep said he could fix the problem, he returned to the phone and said he had got the payment to go throughAfter he hung up I decided to check my bank transactions on lineI found the February 6th payment did in fact go through
I called GoDaddy back within minutesThey informed me two more payments had come through for a total of three payments and they would only return one of themI spoke with their supervisor and pleaded with them to correct the mistake and return the two payments that they pushed through minu
Someone Locked my account after I successfully created a new password to my account, After I talked to a representative someone asked a PIN number from my account, I explain that I have password to my account and I do not have PIN number
and a representative refused to help and not allow me to log in to my profile and have service that a paid for a whole year
Some kind of fraud company creating a jail at their site and stealing real money from costumers that way
probably have a spy network and also transmuting personal legal information to a 3rd party and a 3rd party spamming personal email at the time you sleep and not allow you to get confident about your own environment, while someone does that way and breaking personality with a threatI noticed also that many spammers that reproducing a refer emails or referrals are continuing using the same network and environment and after you complain about people at their site refuse to talk about or do not replyI see a lot of negativ
Hello,
Close to six weeks ago I called regarding renewing my hosting
I was told that my main domain and the hosting account renew at different dates and that the representative can merge those dates together to make it easier for meI agreed to it
I was put on hold and it took a while to make those changes
When this was done, the time came to payI was told my total is almost $
I was confused as I've never paid that much, so I figured this is in advance
I was told that's because we've merged those dates and I have to pay in advance, and that the representative is ready for that credit card number whenever I amI was feeling pressure because he told me he'd "help me out," then he took all this time to set it up, then he asked for the card number and there was silence on the phone
I asked about the price per month and whether there's any chance I could pay monthlyI was told this one has to be in advance
I knew I agreed to merge the datesI
I will give them stars, customers services dose'nt know what they are doing, if you need anything fixed or restored, you have to pay $and it takes up to week, beyond horrible company, lost alot of business because of themnever will use them again