I subscribed to the outright application on ebayThe application is garbage, so I cancelled it the next dayYou couldn't pay me to use it! Why am I being billed for something that doesn't work? Missing two weeks worth of shipping income for NovemberAlso, my monthly ebay fees in the application are wrongI checked them on my ebay account pageShows every invoice, yet the amount shown in the outright application is wrongAnd there are several months earlier last year that are missing data as wellThe data is wrong and not to be trustedWhen I clicked on support next to the application on ebay, a window pops up with nothing in itWhen I went to the outright website the only way to contact them was through facebook or twitterI don't use either of thoseI had to call ebay for their number and emailWhen I called the outright number, it wanted my outright user IDWhat ID?????? I wasn't given oneI signed up through ebayI check my bill, doesn't show anything like thatAnd i
After being a customer for years I had to call today to renew my domain nameThe first customer service representative was not friendly nor helpful at allAt the end of the conversation with him at asked for a supervisor so he asked what was it about and I said that I wanted to complain about the service he gave and he started arguing about it, then he said he will transfer me but I got disconnected (or was it him who hang up?)
So I called again and another not too friendly representative asked me what was it about when I requested a supervisorI said I wanted to complain about another representative and he started asking the same questions, Why? What happened? I said I just wanted to talk to a supervisor and he kept denying me the right to talk to somebody above himFinally he transfered me after 15minutes on hold and the supervisor was not better than the other twoHe just "I apologize" and nothing elseThey keep calling about new services etc to try to get me into more products and they are nice at that time but on customer service they are way below the standardsI am going to move my hosting and domain service to a different company
I was auto charged for my website renewalThe auto charge fraudulently included private registration renewal They fraudulently renewed my domain account with an expired credit card on my accountThe registered credit card expired on 01/ They said I was out of the renewal window and would not be able to refund for the domain name
I had a web domain and website with Go Daddy and a sales associate with Go Daddy called me and told me I must purchase an SSL certificateSo I did because I didn't know any different The sales associate told me I needed oneWell I paid up front for it and did not even know how to use itI had a company build my website and they had put an SSL certificate on my websiteWell I never used or activated the SSL certificate I was told I had to purchaseWhen I called to cancel the SSL certificate after the company whom made my website told me to cancel it as they said I didn't need it they would not refund my money and claimed they couldn't because I couldn't prove I didn't have oneI am still unsure why I was told by the company I needed one and I feel it is not ok to call current customers and threaten them into buying products they don't want or needI want my money refunded as I didn't use the product and paid money for it
Current date and time is Sunday, April 15, I have been on a call with a customer service agent for hours minutes attempting to solve a product issueI initially reached out to product supportThe person answering the phone transferred me to tech support where someone who had more training dealing with technical product matters could assist meAt approximately 3:PM, I called in and spoke to someone named TaylorI inquired about my product billing, and then asked some additional questions regarding my websiteShe gave me product information including information about purchasing a SSL certificate and SEO toolI purchased both products totaling $Later that evening, I contacted her back so that she could walk me through setting up and requesting my SSL CertificateThis function was successfulNext, I walked myself through the SEO tool set upOnce I completed all steps an published the changes, I went back to visit my websiteI noticed the keywords from the
I was on the phone for over hour minutes without complete resolution for an extremely simple issue I requested to speak with a manager and was not able to, I was then to expect a call back from a manager and still have not received one
Go Daddy took two payments out of my account all while my website was dowA customer called and told me that they had been trying to contact me but could not because the site was giving them a errorI spoke to a representative who then transferred me to other supervisorThe first supervisor, (*** or ***) was rudeHe did not care to listen and refused to even acknowledge the fact we were paying for service that we di not receive***, the second supervisor, came on the line and immediately asked us to tell him why we "deserved to get the two months back when the site was down" when I attempted to explain, he advised that "I shouldn't interrupt him" when he was speaking
I paid for a service that I never receivedCustomer service was subpar and they made it seem like it was MY responsibility to check the site everyday to make sure it was working when in reality, that is what I was paying them for
I initially bought a domain name from godaddy.com about years ago, though I haven't used the domain in the last year and didn't want to renew my subscriptionApparently, my domain was on auto-renew, even though I didn't want to pay for the service and got billed without any email notice telling me that I would be billedI saw through paypal that money was taken out of my account through godaddy.com and tried to dispute the claim with paypalAfter about weeks, I finally got a reply from paypal saying that the dispute was closed and that they couldn't do anything and that I should contact godaddy.com I proceeded to contact godaddy and I was told by the agent that I couldn't be refunded because I didn't contact them within days of the withdrawl of moneyFirst of all, days seems VERY short to give someone to reply, especially when they are working every single day, not to mention their policy even states when you buy a domain, you have days to get refundedI told them that
We paid over $to start a web page with Go Daddy.comIt was never set up in a years timeI am asking for a partial return of my money but they refuse, saying that I took too long to ask for itNo work was ever doneI was not asking for all of the money but to recoup a portion of itThey refusedI was told that I missed it by daysI was just out of luck
GoDaddy sold my private informationNot just the website I registered with them, not just my name, but my (unlisted) telephone number, my (unlisted) cell phone number, and my home addressI have received calls from all over the world wanting to talk to me about my Google search results (my site is not crawled and is excluded from Google search)I have received "urgent and final warning" calls about my unpaid student loans (I have never had a student loan)I have received letters advertising credit cards through the US PostMale enhancement emails and "hot chicks" eager to meet me - written to me using my name! Very, very bad business practiceVery negative experience
My business credit card temporarily went expired on my GoDaddy.com account, which I've had in good standing for years When I received notice by email that my card was expired, I adjusted the expiration date to the new one within a day or two My account does not show any past-due, collections, or any other derogatory information However, I ended up getting letters from an unknown (to me) third party stating that my business was sent to collections (on the date of my bill's due date mind you) After receiving two of these, I decided that I'll just double check with GoDaddy by calling them The billing support had no information on my account that anything was wrong, and had no idea who the third-party collections was So I decided that it was a phishing scam, and posted a Revdex.com to alert others The company replied and did due diligence to contact GoDaddy, and I ended up receiving a call from a "supervisor" at GoDaddy to email him Ok, cool, I can do that and it's documented I email him and he just replies with a pasted quote from their (hidden) policy regarding the third-party collections company they work with I reply to him asking him what I'm supposed to do with that and what he's looking for from me, and I have not heard back
This review is intended to alert others of my experience, and that I have done my research to see if/why my GoDaddy account was in collections, with no clear notification or call-out My discovery was that the third-party covers the amount being billed after a failed attempt, and so it will look like your account is fine, but then you immediately get collection notices For the record, I am on auto-pay with GoDaddy I am looking to pay the amount owed to the third-party, and am not trying to get out of that, but that I think it's very poor service and procedure to not mark a payment as being covered and posting a link to the policy, so that a person knows who and why the third-party is that is contacting you by mail for monies
GoDaddy.com's service performance and other logistics are why I have moved all but one of my clients off their services in the last years, and am scheduled to move the last client off by the end of this year
In January of I (*** ***) cancelled my account with godaddyI walked through the process with a customer service agentAt the end of the phone call I was assured that everything pertaining to my account had been cancelled I received an email for renewal the day after I cancelled my account, which the customer service agent told me I would likely receive but not to worry about it as it was simply because of the timing of my cancellationI did not receive another email until July of When I looked into what I thought must have been a bill sent in error, I discovered godaddy had not in fact cancelled my account but had been billing me for renewal since JanuaryI phoned to speak to their customer service department on August 12, 2016, and was told that while they would refund me one month, it was my fault for not catching their error sooner and that they would not refund me for the previous monthsThis was in spite of the fact that A) it was their error for billing m
This is a follow up to a complaint filed by me earlier todayI reviewed the timeline for processing this complaint, and saw that it was likely that my domain name registration could expire before this issue is resolvedTo protect my interests, I renewed the domain name in question with GoDaddyFor the record, I did so under protestThe new order number will be reflected elsewhere in this formI cancelled the previous request to transfer the domain name from my account's control panelI initiated a new request, but received an e-mail with the same invalid and bogus (for lack of a better term) Authorization Code
I run a animal rescue by my self, I do not have time for major company's looking for negative attn to put me in the middle of their petty little fights
I have repeatedly told all people that if you cause me issues during the time I am feeding the animals at the rescue then their will be a issue
Last night during animal feeding time when I am the busiest, my godaddy web site of http://rnarc.info
was removed by google from my google search business listing
In google support they pointed out that it has a godaddy spam advertising metatag now that needs to be fixed ." Check out this GoDaddy hosted webpage! http://rnarc.info"
Godaddy and google are of the largest computer related company's on the planet, they both have ceo's that are billionaires yet they have nothing better to do with their time then to put some one who runs a animal shelter for unwanted abused and abandoned pets as a volunteer which means I do not get paid and I have done this for hours a day since
o
I recently hired Godaddy Professional Web Services to build me a simple page website on *** This process has been an absolute nightmare as nothing conveyed to the "project manager" passed on correctly to the "build team" Not having consumers being able to converse with the people actually building the sight is not working I am now a week over due on this build and in the amount of time I have had to spend on phone calls I could have done this myself When I first spoke to Jerry we talked about how I wanted the site to look He took notes and passed them on to the builders The builders just copied my old website and did nothing of what Jerry and I discussed Jerry was just as confused by this as well Jerry then told me it would be another week for the updates to be done I couldn't wait and contacted a supervisor who was able to expedite the build I got an email the day it was to be complete saying the site was done and ready to be published Reviewing the si
GoDaddy is suppressing emails that are homes for our puppies, by not updating incoming email as they are sent to our account We received notice today of an email that was sent Saturday for a thousand dollar puppy, which the family regrettably stated 'they already found another puppy.'
In May 2011, I set up a new domain for a non-profit organizationI have been a Godaddy customer for years and have had problems with their billing practices before, but have always been able to resolve themThis time is differentOn 5/16/and 5/17/ Godaddy charged a total of $as an "automatic renewal" to my credit cardI do not recall authorizing an automatic renewal on this accountI approached the non-profit organization to reimburse me for this amount, and was told that they did not have the funds to do soThis process took several months due to the fact that the non-profit organization is currently in-activeSince they were not able to reimburse me, I decided to close out the website accountI contacted customer service and asked if they could pro-rate the charges and issue me a credit, since only months of the year period has elapsedMy request was refused stating that they have a day return policyIt doesn't apply since I didn't order the service
Outrageous misuse of our credit card and auto billingPurchased a standard SSL certificate$for yearsIt was automatically renewed with a 439% increaseThe billing was for $for three years without any notification
Despite setting domain auto renewal to OFF, company billed me for domain renewal anyway Create a convoluted billing environment where reaching a person who can review this issue is virtually impossibleThey are practically stealing from people by exploiting this flaw in their billing system
My personal phone number and email address was shared with a large number of third party companies without my authorizationThese companies have been incessantly harassing me attempting to sell me services to accompany the website domains I had purchased
I subscribed to the outright application on ebayThe application is garbage, so I cancelled it the next dayYou couldn't pay me to use it! Why am I being billed for something that doesn't work? Missing two weeks worth of shipping income for NovemberAlso, my monthly ebay fees in the application are wrongI checked them on my ebay account pageShows every invoice, yet the amount shown in the outright application is wrongAnd there are several months earlier last year that are missing data as wellThe data is wrong and not to be trustedWhen I clicked on support next to the application on ebay, a window pops up with nothing in itWhen I went to the outright website the only way to contact them was through facebook or twitterI don't use either of thoseI had to call ebay for their number and emailWhen I called the outright number, it wanted my outright user IDWhat ID?????? I wasn't given oneI signed up through ebayI check my bill, doesn't show anything like thatAnd i
After being a customer for years I had to call today to renew my domain nameThe first customer service representative was not friendly nor helpful at allAt the end of the conversation with him at asked for a supervisor so he asked what was it about and I said that I wanted to complain about the service he gave and he started arguing about it, then he said he will transfer me but I got disconnected (or was it him who hang up?)
So I called again and another not too friendly representative asked me what was it about when I requested a supervisorI said I wanted to complain about another representative and he started asking the same questions, Why? What happened? I said I just wanted to talk to a supervisor and he kept denying me the right to talk to somebody above himFinally he transfered me after 15minutes on hold and the supervisor was not better than the other twoHe just "I apologize" and nothing elseThey keep calling about new services etc to try to get me into more products and they are nice at that time but on customer service they are way below the standardsI am going to move my hosting and domain service to a different company
I was auto charged for my website renewalThe auto charge fraudulently included private registration renewal They fraudulently renewed my domain account with an expired credit card on my accountThe registered credit card expired on 01/ They said I was out of the renewal window and would not be able to refund for the domain name
I had a web domain and website with Go Daddy and a sales associate with Go Daddy called me and told me I must purchase an SSL certificateSo I did because I didn't know any different The sales associate told me I needed oneWell I paid up front for it and did not even know how to use itI had a company build my website and they had put an SSL certificate on my websiteWell I never used or activated the SSL certificate I was told I had to purchaseWhen I called to cancel the SSL certificate after the company whom made my website told me to cancel it as they said I didn't need it they would not refund my money and claimed they couldn't because I couldn't prove I didn't have oneI am still unsure why I was told by the company I needed one and I feel it is not ok to call current customers and threaten them into buying products they don't want or needI want my money refunded as I didn't use the product and paid money for it
Current date and time is Sunday, April 15, I have been on a call with a customer service agent for hours minutes attempting to solve a product issueI initially reached out to product supportThe person answering the phone transferred me to tech support where someone who had more training dealing with technical product matters could assist meAt approximately 3:PM, I called in and spoke to someone named TaylorI inquired about my product billing, and then asked some additional questions regarding my websiteShe gave me product information including information about purchasing a SSL certificate and SEO toolI purchased both products totaling $Later that evening, I contacted her back so that she could walk me through setting up and requesting my SSL CertificateThis function was successfulNext, I walked myself through the SEO tool set upOnce I completed all steps an published the changes, I went back to visit my websiteI noticed the keywords from the
I was on the phone for over hour minutes without complete resolution for an extremely simple issue I requested to speak with a manager and was not able to, I was then to expect a call back from a manager and still have not received one
Go Daddy took two payments out of my account all while my website was dowA customer called and told me that they had been trying to contact me but could not because the site was giving them a errorI spoke to a representative who then transferred me to other supervisorThe first supervisor, (*** or ***) was rudeHe did not care to listen and refused to even acknowledge the fact we were paying for service that we di not receive***, the second supervisor, came on the line and immediately asked us to tell him why we "deserved to get the two months back when the site was down" when I attempted to explain, he advised that "I shouldn't interrupt him" when he was speaking
I paid for a service that I never receivedCustomer service was subpar and they made it seem like it was MY responsibility to check the site everyday to make sure it was working when in reality, that is what I was paying them for
I initially bought a domain name from godaddy.com about years ago, though I haven't used the domain in the last year and didn't want to renew my subscriptionApparently, my domain was on auto-renew, even though I didn't want to pay for the service and got billed without any email notice telling me that I would be billedI saw through paypal that money was taken out of my account through godaddy.com and tried to dispute the claim with paypalAfter about weeks, I finally got a reply from paypal saying that the dispute was closed and that they couldn't do anything and that I should contact godaddy.com I proceeded to contact godaddy and I was told by the agent that I couldn't be refunded because I didn't contact them within days of the withdrawl of moneyFirst of all, days seems VERY short to give someone to reply, especially when they are working every single day, not to mention their policy even states when you buy a domain, you have days to get refundedI told them that
We paid over $to start a web page with Go Daddy.comIt was never set up in a years timeI am asking for a partial return of my money but they refuse, saying that I took too long to ask for itNo work was ever doneI was not asking for all of the money but to recoup a portion of itThey refusedI was told that I missed it by daysI was just out of luck
GoDaddy sold my private informationNot just the website I registered with them, not just my name, but my (unlisted) telephone number, my (unlisted) cell phone number, and my home addressI have received calls from all over the world wanting to talk to me about my Google search results (my site is not crawled and is excluded from Google search)I have received "urgent and final warning" calls about my unpaid student loans (I have never had a student loan)I have received letters advertising credit cards through the US PostMale enhancement emails and "hot chicks" eager to meet me - written to me using my name! Very, very bad business practiceVery negative experience
My business credit card temporarily went expired on my GoDaddy.com account, which I've had in good standing for years When I received notice by email that my card was expired, I adjusted the expiration date to the new one within a day or two My account does not show any past-due, collections, or any other derogatory information However, I ended up getting letters from an unknown (to me) third party stating that my business was sent to collections (on the date of my bill's due date mind you) After receiving two of these, I decided that I'll just double check with GoDaddy by calling them The billing support had no information on my account that anything was wrong, and had no idea who the third-party collections was So I decided that it was a phishing scam, and posted a Revdex.com to alert others The company replied and did due diligence to contact GoDaddy, and I ended up receiving a call from a "supervisor" at GoDaddy to email him Ok, cool, I can do that and it's documented I email him and he just replies with a pasted quote from their (hidden) policy regarding the third-party collections company they work with I reply to him asking him what I'm supposed to do with that and what he's looking for from me, and I have not heard back
This review is intended to alert others of my experience, and that I have done my research to see if/why my GoDaddy account was in collections, with no clear notification or call-out My discovery was that the third-party covers the amount being billed after a failed attempt, and so it will look like your account is fine, but then you immediately get collection notices For the record, I am on auto-pay with GoDaddy I am looking to pay the amount owed to the third-party, and am not trying to get out of that, but that I think it's very poor service and procedure to not mark a payment as being covered and posting a link to the policy, so that a person knows who and why the third-party is that is contacting you by mail for monies
GoDaddy.com's service performance and other logistics are why I have moved all but one of my clients off their services in the last years, and am scheduled to move the last client off by the end of this year
In January of I (*** ***) cancelled my account with godaddyI walked through the process with a customer service agentAt the end of the phone call I was assured that everything pertaining to my account had been cancelled I received an email for renewal the day after I cancelled my account, which the customer service agent told me I would likely receive but not to worry about it as it was simply because of the timing of my cancellationI did not receive another email until July of When I looked into what I thought must have been a bill sent in error, I discovered godaddy had not in fact cancelled my account but had been billing me for renewal since JanuaryI phoned to speak to their customer service department on August 12, 2016, and was told that while they would refund me one month, it was my fault for not catching their error sooner and that they would not refund me for the previous monthsThis was in spite of the fact that A) it was their error for billing m
This is a follow up to a complaint filed by me earlier todayI reviewed the timeline for processing this complaint, and saw that it was likely that my domain name registration could expire before this issue is resolvedTo protect my interests, I renewed the domain name in question with GoDaddyFor the record, I did so under protestThe new order number will be reflected elsewhere in this formI cancelled the previous request to transfer the domain name from my account's control panelI initiated a new request, but received an e-mail with the same invalid and bogus (for lack of a better term) Authorization Code
I run a animal rescue by my self, I do not have time for major company's looking for negative attn to put me in the middle of their petty little fights
I have repeatedly told all people that if you cause me issues during the time I am feeding the animals at the rescue then their will be a issue
Last night during animal feeding time when I am the busiest, my godaddy web site of http://rnarc.info
was removed by google from my google search business listing
In google support they pointed out that it has a godaddy spam advertising metatag now that needs to be fixed ." Check out this GoDaddy hosted webpage! http://rnarc.info"
Godaddy and google are of the largest computer related company's on the planet, they both have ceo's that are billionaires yet they have nothing better to do with their time then to put some one who runs a animal shelter for unwanted abused and abandoned pets as a volunteer which means I do not get paid and I have done this for hours a day since
o
I recently hired Godaddy Professional Web Services to build me a simple page website on *** This process has been an absolute nightmare as nothing conveyed to the "project manager" passed on correctly to the "build team" Not having consumers being able to converse with the people actually building the sight is not working I am now a week over due on this build and in the amount of time I have had to spend on phone calls I could have done this myself When I first spoke to Jerry we talked about how I wanted the site to look He took notes and passed them on to the builders The builders just copied my old website and did nothing of what Jerry and I discussed Jerry was just as confused by this as well Jerry then told me it would be another week for the updates to be done I couldn't wait and contacted a supervisor who was able to expedite the build I got an email the day it was to be complete saying the site was done and ready to be published Reviewing the si
GoDaddy is suppressing emails that are homes for our puppies, by not updating incoming email as they are sent to our account We received notice today of an email that was sent Saturday for a thousand dollar puppy, which the family regrettably stated 'they already found another puppy.'
In May 2011, I set up a new domain for a non-profit organizationI have been a Godaddy customer for years and have had problems with their billing practices before, but have always been able to resolve themThis time is differentOn 5/16/and 5/17/ Godaddy charged a total of $as an "automatic renewal" to my credit cardI do not recall authorizing an automatic renewal on this accountI approached the non-profit organization to reimburse me for this amount, and was told that they did not have the funds to do soThis process took several months due to the fact that the non-profit organization is currently in-activeSince they were not able to reimburse me, I decided to close out the website accountI contacted customer service and asked if they could pro-rate the charges and issue me a credit, since only months of the year period has elapsedMy request was refused stating that they have a day return policyIt doesn't apply since I didn't order the service
Outrageous misuse of our credit card and auto billingPurchased a standard SSL certificate$for yearsIt was automatically renewed with a 439% increaseThe billing was for $for three years without any notification
Despite setting domain auto renewal to OFF, company billed me for domain renewal anyway Create a convoluted billing environment where reaching a person who can review this issue is virtually impossibleThey are practically stealing from people by exploiting this flaw in their billing system
My personal phone number and email address was shared with a large number of third party companies without my authorizationThese companies have been incessantly harassing me attempting to sell me services to accompany the website domains I had purchased