Go Daddy repossessed a domain Take it gamescom and Take it games.net They said the bank charged it back. I had proof twice the bank did not charge it back. They will not release my name. I charged back a duplicate charge on *** and ***. They took my money and will not release my name unless I pay for the additional year on instructional writers that their system put in as a duplicate.
Below my bank responded to my request of the the charge back Go Daddy stated there were two charges.. But there was one $chargeback-duplicate for system error for *** and .net for duplicate and a $hosting chargeback that was a bank mistake that I paid so they got their money My account is active. I have worked with a billing supervisor *** but the chargeback team will not acknowledge the info from the bank. They also have not noted my account of
After buying a domain name and additional services for a year, I had my domain ownership ended and my services cut shortThe original agreement was entered into on 4/16/The domain name and services I purchased were ended on 3/8/
I called godaddy to try and resolve this issueI was told since the domain name I purchased was bought at auction, I would have to pay for all past due debts on the domain name that the previous owner incurred
I was never given notice of this issue prior to purchase or at the time of purchaseI first learned of this issue, on 3/25/2016, when I called godaddy to ask why my domain ownership and services were cut short
After being given the above reason, I informed godaddy that I was never given notice of having to make the previous owner's payment in arrears
Furthermore, the emailed receipts I have of the order state I purchased the domain and a years worth of services beginning on 4/16/Thus, my contract was supposed to be com
I got another charge for something I don't have with them anymore, last year I use Revdex.com.org to make a complaint about this issue, we solve the issue and I ask to stop charging me this because I don't have a account with them no moreThey approve all this last year and today this is happening again, I look at my bank account and see a charge for godaddy.com (DNH*GODADDY.COM *** ***)
Outrageous misuse of our credit card and auto billingPurchased a standard SSL certificate$for yearsIt was automatically renewed with a 439% increaseThe billing was for $for three years without any notification
My personal phone number and email address was shared with a large number of third party companies without my authorizationThese companies have been incessantly harassing me attempting to sell me services to accompany the website domains I had purchased
My business credit card temporarily went expired on my GoDaddy.com account, which I've had in good standing for years When I received notice by email that my card was expired, I adjusted the expiration date to the new one within a day or two My account does not show any past-due, collections, or any other derogatory information However, I ended up getting letters from an unknown (to me) third party stating that my business was sent to collections (on the date of my bill's due date mind you) After receiving two of these, I decided that I'll just double check with GoDaddy by calling them The billing support had no information on my account that anything was wrong, and had no idea who the third-party collections was So I decided that it was a phishing scam, and posted a Revdex.com to alert others The company replied and did due diligence to contact GoDaddy, and I ended up receiving a call from a "supervisor" at GoDaddy to email him Ok, cool, I can do that and it's documented I email him and he just replies with a pasted quote from their (hidden) policy regarding the third-party collections company they work with I reply to him asking him what I'm supposed to do with that and what he's looking for from me, and I have not heard back
This review is intended to alert others of my experience, and that I have done my research to see if/why my GoDaddy account was in collections, with no clear notification or call-out My discovery was that the third-party covers the amount being billed after a failed attempt, and so it will look like your account is fine, but then you immediately get collection notices For the record, I am on auto-pay with GoDaddy I am looking to pay the amount owed to the third-party, and am not trying to get out of that, but that I think it's very poor service and procedure to not mark a payment as being covered and posting a link to the policy, so that a person knows who and why the third-party is that is contacting you by mail for monies
GoDaddy.com's service performance and other logistics are why I have moved all but one of my clients off their services in the last years, and am scheduled to move the last client off by the end of this year
We paid over $to start a web page with Go Daddy.comIt was never set up in a years timeI am asking for a partial return of my money but they refuse, saying that I took too long to ask for itNo work was ever doneI was not asking for all of the money but to recoup a portion of itThey refusedI was told that I missed it by daysI was just out of luck
Go Daddy took two payments out of my account all while my website was dowA customer called and told me that they had been trying to contact me but could not because the site was giving them a errorI spoke to a representative who then transferred me to other supervisorThe first supervisor, (*** or ***) was rudeHe did not care to listen and refused to even acknowledge the fact we were paying for service that we di not receive***, the second supervisor, came on the line and immediately asked us to tell him why we "deserved to get the two months back when the site was down" when I attempted to explain, he advised that "I shouldn't interrupt him" when he was speaking
I paid for a service that I never receivedCustomer service was subpar and they made it seem like it was MY responsibility to check the site everyday to make sure it was working when in reality, that is what I was paying them for
I spoke with different people today, meaning I had to call in times, & over an hour of my time wastedEach time, I got different answers from different people about the pricing listed for Domain name renewals, with the 1st female repin accting sounding very much like I was bothering her with my questions, then I called back to speak to a different department & the 2nd female repsaying she was going to put me on hold when I asked for a supervisor because I was already disturbed by something she said about being overcharged last year, but then she hung up on me! This last guy Andrew is a real piece of work & should be FIRED! I want Go Daddy to pull the call & listen to how he spoke to me, how he treated me which was rude & completely disrespectful on so many levels...not to mention that I repeatedly ask for a supervisor which he never brought on the line, at one point telling me 'that was never gonna happen' & 'it's not my god given right to speak to a
I started by trying to upgrade my company site for better performanceThe goal was to get switched from me current godaddy server to a better oneGoDaddy and their it techs managed to:
Shut down our email for HoursWe lost all those emails
Shut down our site twice for hours and counting
No person you speak to at Godaddy acts like they care
Waste hours of my time
When it was all sad and done, the new server had negligible impact on the performance
As a business owner, I have many better things to doUsing Godaddy is a bad business decisionI am now starting my search on how to get away from godaddyIf you are considering using GoDaddy - STOPUse anyone else
I attempted to purchase a domain name through Godaddy What I didn't see at any point in time is a "premium" domain name feeI paid via *** which also never showed a total for the sale I get a notice from *** that I have been charged 15KThen I receive the emailed receipt from Godaddy with total chargesI immediately tried to call godaddy about this, but could not get a live person on the phoneI also sent an email that was ignored Once I finally got a hold of a live person at Godaddy I was then told that Premium accounts are not refundable My husband also called Godaddy about this and he was told that if I had called in days they could have done somethingI tried I could not get anyone on the phone without a PINI didn't even know I had a PIN All screens for purchases are very unclearThey are cluttered and designed to make you see the small charged $for the doman and an $chargeSomehow turned into a $15K charge I did not agree to this amount
On January 24th, 2017, I called GoDaddy to inquire about upgrading my Wordpress hosting plan from Ultimate to DeveloperWith Ultimate, SEO came included, so I asked them if I were to upgrade if the SEO would still remain (as it's not included with Developer)The rep I spoke with advised me that the SEO would remain on the sites I am currently using it for but would not apply to any additional sites
On January 31st, 2017, I was ready to upgrade and inquired about this again via GoDaddy live chat just to make sureI spoke with Anj and they advised me that there would be NO SEO if I were to upgrade
I had a account previouslyGoDaddy harassed me nonstopI let my websites lapseDecided to set one up again, paid for it using my credit card (less than $charge As soon as I registered I have received non-stop calls from GoDaddy and other companies and agencies trying to sell me goods or services I complained on-line with using the chat function Today I receive an Email asking me to send in a photo ID (I used my drivers license with license number redacted) I served years in Air Force, years a a Nuclear Security Manager, I am dumbfounded at the aggressive manner in which customers are hounded the second they pay and agree to use their service and if you fail to answer the barrage of phone calls they shut down your website with no reasonable explanation or legal basis I feel I am being discriminated against as a direct result of my lack of cooperation in answering the nuisance calls, many that they are Bottom line, I paid for the service, I am in legal complianc
I have contacted the company godaddy.com on numerous occasions to close my account and stop billing my credit cardI have changed my credit card twice as a result of this company billing the cardNow, for a third time they have obtained my credit card information and billed itSince the last two times that I changed my credit card I have never once given this company the new card informationHowever, they are still able to obtain the information and bill it, even after I have requested that the account be closed
I recently discovered that Go Daddy deleted my website without my knowledge or approvalI was ready to post an important article on the election and noticed my website was goneI called GoDaddy and they said they sent me a noticeI get hundreds of emails and didn't see itAlso, when a domain name is about to expire, Daddy always calls me on the phone to let me know in time to renewThey only sent one email about the renewal and it did not even have the name of my website, *** in itOther renewal notices of domain names have the namesDeleting an entire website I have had for many years is far more seriousThey should have made sure I approved before deleting itThey said it was not retrievableThey should have called me or sent more than one email, and put clear information in the subject line so I would know what it was about
I have chronic fatigue and some neurological impairment form toxic mold exposure, and no income now - so it is stressful for
Last year, I purchased a domain name ending in ***After days, I realized that I did not need the domain nameI logged onto my account and noticed that they was NO auto renew button next to the *** for me switch off (please refer attachment as evidence) I have other services that I use with Godaddy and that are NOT on auto renew It was then that my issue of trying to get *** domain cancelled began
I made several attempts to call Godaddy billing support NOT to renew the *** Each time was on hold for to minutesMy most recent attempts to call Godaddy to not renew the *** domain were:
May 18,
May 24,
June 7,
June 21,
June 28,
July 7,
July 9,
Because of the long wait time, I hung upI made an attempt to use their chat support service but the agent online told me that I had called Godaddy directly regarding any billing issues
On Thursday, July 26, 2018, I was che
GoDaddy billed me $on 6/1/but has refused to explain the source of the charge or refund it Despite repeated calls and emails they indicate they cannot find the charge with the credit card number provided
On 3/2/my credit card was charged for an SSL certificate renewal Unfortunately, the charge went unnoticed until 5/2/ The certificate was originally purchased for a customer of ours many years ago on an account we don't control The certificate isn't in use any longer I called to request a refund and ask how the renewal even occurred because my credit card had expired in February of We don't own the account so there's no way the card expiration date had been updated I was told that their return policy doesn't extend beyond days and there was nothing they could do days is an unacceptable amount of time for a situation like this The majority of people won't notice an unexpected credit card charge until it appears on their statement nor will they realize that GoDaddy defaults everything to auto-renew I suspect GoDaddy is betting on this behavior While it may be stated in the small print of their T's and C's, it's a bit dishonest The return period fo
I have reported numerous cases of malware hosted on GoDaddy servers, which also include trademark and copyright infringementDespite numerous emails, tweets and submissions through their contact form, GoDaddy have neither responded nor have they removed malware from their servers
Go Daddy repossessed a domain Take it gamescom and Take it games.net They said the bank charged it back. I had proof twice the bank did not charge it back. They will not release my name. I charged back a duplicate charge on *** and ***. They took my money and will not release my name unless I pay for the additional year on instructional writers that their system put in as a duplicate.
Below my bank responded to my request of the the charge back Go Daddy stated there were two charges.. But there was one $chargeback-duplicate for system error for *** and .net for duplicate and a $hosting chargeback that was a bank mistake that I paid so they got their money My account is active. I have worked with a billing supervisor *** but the chargeback team will not acknowledge the info from the bank. They also have not noted my account of
After buying a domain name and additional services for a year, I had my domain ownership ended and my services cut shortThe original agreement was entered into on 4/16/The domain name and services I purchased were ended on 3/8/
I called godaddy to try and resolve this issueI was told since the domain name I purchased was bought at auction, I would have to pay for all past due debts on the domain name that the previous owner incurred
I was never given notice of this issue prior to purchase or at the time of purchaseI first learned of this issue, on 3/25/2016, when I called godaddy to ask why my domain ownership and services were cut short
After being given the above reason, I informed godaddy that I was never given notice of having to make the previous owner's payment in arrears
Furthermore, the emailed receipts I have of the order state I purchased the domain and a years worth of services beginning on 4/16/Thus, my contract was supposed to be com
I got another charge for something I don't have with them anymore, last year I use Revdex.com.org to make a complaint about this issue, we solve the issue and I ask to stop charging me this because I don't have a account with them no moreThey approve all this last year and today this is happening again, I look at my bank account and see a charge for godaddy.com (DNH*GODADDY.COM *** ***)
Outrageous misuse of our credit card and auto billingPurchased a standard SSL certificate$for yearsIt was automatically renewed with a 439% increaseThe billing was for $for three years without any notification
My personal phone number and email address was shared with a large number of third party companies without my authorizationThese companies have been incessantly harassing me attempting to sell me services to accompany the website domains I had purchased
My business credit card temporarily went expired on my GoDaddy.com account, which I've had in good standing for years When I received notice by email that my card was expired, I adjusted the expiration date to the new one within a day or two My account does not show any past-due, collections, or any other derogatory information However, I ended up getting letters from an unknown (to me) third party stating that my business was sent to collections (on the date of my bill's due date mind you) After receiving two of these, I decided that I'll just double check with GoDaddy by calling them The billing support had no information on my account that anything was wrong, and had no idea who the third-party collections was So I decided that it was a phishing scam, and posted a Revdex.com to alert others The company replied and did due diligence to contact GoDaddy, and I ended up receiving a call from a "supervisor" at GoDaddy to email him Ok, cool, I can do that and it's documented I email him and he just replies with a pasted quote from their (hidden) policy regarding the third-party collections company they work with I reply to him asking him what I'm supposed to do with that and what he's looking for from me, and I have not heard back
This review is intended to alert others of my experience, and that I have done my research to see if/why my GoDaddy account was in collections, with no clear notification or call-out My discovery was that the third-party covers the amount being billed after a failed attempt, and so it will look like your account is fine, but then you immediately get collection notices For the record, I am on auto-pay with GoDaddy I am looking to pay the amount owed to the third-party, and am not trying to get out of that, but that I think it's very poor service and procedure to not mark a payment as being covered and posting a link to the policy, so that a person knows who and why the third-party is that is contacting you by mail for monies
GoDaddy.com's service performance and other logistics are why I have moved all but one of my clients off their services in the last years, and am scheduled to move the last client off by the end of this year
We paid over $to start a web page with Go Daddy.comIt was never set up in a years timeI am asking for a partial return of my money but they refuse, saying that I took too long to ask for itNo work was ever doneI was not asking for all of the money but to recoup a portion of itThey refusedI was told that I missed it by daysI was just out of luck
Go Daddy took two payments out of my account all while my website was dowA customer called and told me that they had been trying to contact me but could not because the site was giving them a errorI spoke to a representative who then transferred me to other supervisorThe first supervisor, (*** or ***) was rudeHe did not care to listen and refused to even acknowledge the fact we were paying for service that we di not receive***, the second supervisor, came on the line and immediately asked us to tell him why we "deserved to get the two months back when the site was down" when I attempted to explain, he advised that "I shouldn't interrupt him" when he was speaking
I paid for a service that I never receivedCustomer service was subpar and they made it seem like it was MY responsibility to check the site everyday to make sure it was working when in reality, that is what I was paying them for
Deleted about emails and still got charged on a monthly basis months after deletion
I spoke with different people today, meaning I had to call in times, & over an hour of my time wastedEach time, I got different answers from different people about the pricing listed for Domain name renewals, with the 1st female repin accting sounding very much like I was bothering her with my questions, then I called back to speak to a different department & the 2nd female repsaying she was going to put me on hold when I asked for a supervisor because I was already disturbed by something she said about being overcharged last year, but then she hung up on me! This last guy Andrew is a real piece of work & should be FIRED! I want Go Daddy to pull the call & listen to how he spoke to me, how he treated me which was rude & completely disrespectful on so many levels...not to mention that I repeatedly ask for a supervisor which he never brought on the line, at one point telling me 'that was never gonna happen' & 'it's not my god given right to speak to a
I started by trying to upgrade my company site for better performanceThe goal was to get switched from me current godaddy server to a better oneGoDaddy and their i
t techs managed to:
Shut down our email for HoursWe lost all those emails
Shut down our site twice for hours and counting
No person you speak to at Godaddy acts like they care
Waste hours of my time
When it was all sad and done, the new server had negligible impact on the performance
As a business owner, I have many better things to doUsing Godaddy is a bad business decisionI am now starting my search on how to get away from godaddyIf you are considering using GoDaddy - STOPUse anyone else
I attempted to purchase a domain name through Godaddy What I didn't see at any point in time is a "premium" domain name feeI paid via *** which also never showed a total for the sale I get a notice from *** that I have been charged 15KThen I receive the emailed receipt from Godaddy with total chargesI immediately tried to call godaddy about this, but could not get a live person on the phoneI also sent an email that was ignored Once I finally got a hold of a live person at Godaddy I was then told that Premium accounts are not refundable My husband also called Godaddy about this and he was told that if I had called in days they could have done somethingI tried I could not get anyone on the phone without a PINI didn't even know I had a PIN All screens for purchases are very unclearThey are cluttered and designed to make you see the small charged $for the doman and an $chargeSomehow turned into a $15K charge I did not agree to this amount
On January 24th, 2017, I called GoDaddy to inquire about upgrading my Wordpress hosting plan from Ultimate to DeveloperWith Ultimate, SEO came included, so I asked them if I were to upgrade if the SEO would still remain (as it's not included with Developer)The rep I spoke with advised me that the SEO would remain on the sites I am currently using it for but would not apply to any additional sites
On January 31st, 2017, I was ready to upgrade and inquired about this again via GoDaddy live chat just to make sureI spoke with Anj and they advised me that there would be NO SEO if I were to upgrade
I had a account previouslyGoDaddy harassed me nonstopI let my websites lapseDecided to set one up again, paid for it using my credit card (less than $charge As soon as I registered I have received non-stop calls from GoDaddy and other companies and agencies trying to sell me goods or services I complained on-line with using the chat function Today I receive an Email asking me to send in a photo ID (I used my drivers license with license number redacted) I served years in Air Force, years a a Nuclear Security Manager, I am dumbfounded at the aggressive manner in which customers are hounded the second they pay and agree to use their service and if you fail to answer the barrage of phone calls they shut down your website with no reasonable explanation or legal basis I feel I am being discriminated against as a direct result of my lack of cooperation in answering the nuisance calls, many that they are Bottom line, I paid for the service, I am in legal complianc
I have contacted the company godaddy.com on numerous occasions to close my account and stop billing my credit cardI have changed my credit card twice as a result of this company billing the cardNow, for a third time they have obtained my credit card information and billed itSince the last two times that I changed my credit card I have never once given this company the new card informationHowever, they are still able to obtain the information and bill it, even after I have requested that the account be closed
I recently discovered that Go Daddy deleted my website without my knowledge or approvalI was ready to post an important article on the election and noticed my website was goneI called GoDaddy and they said they sent me a noticeI get hundreds of emails and didn't see itAlso, when a domain name is about to expire, Daddy always calls me on the phone to let me know in time to renewThey only sent one email about the renewal and it did not even have the name of my website, *** in itOther renewal notices of domain names have the namesDeleting an entire website I have had for many years is far more seriousThey should have made sure I approved before deleting itThey said it was not retrievableThey should have called me or sent more than one email, and put clear information in the subject line so I would know what it was about
I have chronic fatigue and some neurological impairment form toxic mold exposure, and no income now - so it is stressful for
Last year, I purchased a domain name ending in ***After days, I realized that I did not need the domain nameI logged onto my account and noticed that they was NO auto renew button next to the *** for me switch off (please refer attachment as evidence) I have other services that I use with Godaddy and that are NOT on auto renew It was then that my issue of trying to get *** domain cancelled began
I made several attempts to call Godaddy billing support NOT to renew the *** Each time was on hold for to minutesMy most recent attempts to call Godaddy to not renew the *** domain were:
May 18,
May 24,
June 7,
June 21,
June 28,
July 7,
July 9,
Because of the long wait time, I hung upI made an attempt to use their chat support service but the agent online told me that I had called Godaddy directly regarding any billing issues
On Thursday, July 26, 2018, I was che
GoDaddy billed me $on 6/1/but has refused to explain the source of the charge or refund it Despite repeated calls and emails they indicate they cannot find the charge with the credit card number provided
On 3/2/my credit card was charged for an SSL certificate renewal Unfortunately, the charge went unnoticed until 5/2/ The certificate was originally purchased for a customer of ours many years ago on an account we don't control The certificate isn't in use any longer I called to request a refund and ask how the renewal even occurred because my credit card had expired in February of We don't own the account so there's no way the card expiration date had been updated I was told that their return policy doesn't extend beyond days and there was nothing they could do days is an unacceptable amount of time for a situation like this The majority of people won't notice an unexpected credit card charge until it appears on their statement nor will they realize that GoDaddy defaults everything to auto-renew I suspect GoDaddy is betting on this behavior While it may be stated in the small print of their T's and C's, it's a bit dishonest The return period fo
I have reported numerous cases of malware hosted on GoDaddy servers, which also include trademark and copyright infringementDespite numerous emails, tweets and submissions through their contact form, GoDaddy have neither responded nor have they removed malware from their servers