I had a account previouslyGoDaddy harassed me nonstopI let my websites lapseDecided to set one up again, paid for it using my credit card (less than $charge As soon as I registered I have received non-stop calls from GoDaddy and other companies and agencies trying to sell me goods or services I complained on-line with using the chat function Today I receive an Email asking me to send in a photo ID (I used my drivers license with license number redacted) I served years in Air Force, years a a Nuclear Security Manager, I am dumbfounded at the aggressive manner in which customers are hounded the second they pay and agree to use their service and if you fail to answer the barrage of phone calls they shut down your website with no reasonable explanation or legal basis I feel I am being discriminated against as a direct result of my lack of cooperation in answering the nuisance calls, many that they are Bottom line, I paid for the service, I am in legal complianc
I purchased a product called Sitelock which helps to prevent malware from getting onto my website, which is *** -- Sitelock functioned properly the first year but then when it was renewed in October, 2016, Godaddy failed to configure it correctly and malware did infect my website and caused loss of sales at a critical time in my business Users trying to go to my website were redirected by malware to SPAM websites I called GoDaddy about the issue and the agent was of no help, telling me that a PORT number was missing When, in fact, there was other incorrect configuration within the Sitelock control panel I did not do this bad configuration I never configured Sitelock and was relying on GoDaddy to ensure that the SiteLock was working properly In desperation I hired a third party called https://*** to remove the malware and put security in place to block future malware attacks Eventually Godaddy repaired Sitelock, but considerable damage was done until S
*** *** refused to transfer my business phone (***) to another carrier (VoiPly) despite multiple contacts and attempts
The transferred application was started on Jan 27, and to today., *** *** continued to hold my business phone number hostage, despite that I had personally contacted *** *** multiple times, trying to understand the issue and satisfy all of *** *** demands Even when
I submitted *** *** CSR (Customer Service Record provided directly by *** Voice) and my monthly bill Still, to date, *** *** continued to refuse to transfer my phone, and continued to say that the transfer application data did not matchWhat other data that I am missing here? The data is very simple: business name, business phone number, business address and my name All of these data are on the CSR (from *** Voice) and my phone bill This is not a complicated set of data I do not know of any other data
As a result of this, I am paying
We accuse Godaddy.com of fraudulent business collection practices after termination of services under Federal Law
Due to poor service & seemingly advertisement for renewal, Our Godaddy website (www.ward12democrats.org) & domain services were fully cancelled and not renewed before its contract ended on February 4,
We continued to get multiple Godaddy renewal notices after cancellation and was no longer able to use Godaddy services due to Godaddy shutting down the account at our request including the site and domain
On or about Feb2, after receiving another renewal notice we called Godaddy to reiterate our desire to cancel all services with them and declined Godaddy's renewal offer to continue any further services with Godaddy
We received a single notice from Godaddy stating that they billed our credit card $after they have shut down our website, and where no renewal offer to continue services was accepted by us and without our author
Too much power! We paid $25,for our websiteHosted on GodaddyThe hosting did not renew because our payment method changedThey sent emails to an outdated addressSuddenly our website disappearedIt was DELETED!!!!!!!!!!!!!!! No noticeNothingNot a letter, not a text, not a voicemail, not a phone callNothing"well we have million customers how could we possibly call them all" he saysHelloAutomated text, automated call, automated mailer? To be able to simply delete $25k for a simple $renewal fee is OUTRAGEOUS!
Secondly we opted for year domain renewalThey charged us for three yearsI called to reverse immediately and they said they "can't"What sort of company offers a product with no disclaimer that its NON REFUNDABLE??? I needed year not Charged us wayy more than necessary and guess whattoo bad soo sadEffing ***!!!!!!!!!!!!!!
Will leave Godaddy at my earliest convenienceBeen with them for yearsNo moreWANT MY REFUND!
We received an email from GoDaddy offering a 20% discount for the renewal of our domain hosting which, after reading the fine print, turned out to be a offerWe went ahead and paid the full price for renewal, since our hosting expiration date was nearThen we sent an email, to an address given to us by a GoDaddy customer service rep, requesting a 20% refund, in order to make the offer true, citing that the offer was deceptive
Our request was sent June 16th; it was not returned, so we conclude it was receivedThe request was sent before the discount offer expired and also before our hosting expired; we are still within days of the transaction, as stated in GoDaddy's Refund Policy
We have had no acknowledgement or response from GoDaddy as of yet
On February I called to buy two domains and was encouraged by the sales person to buy a few more "bulk" domainsThe totals I agreed to were for $1,and $When I checked my checking account the next day there were additional charges for $and $that I didn't authorizeThat same day my checking account was hackedWhen I called Godaddy they said the latter amounts were purchased online, however, I nor my partner went online and made purchasesThe person I spoke with went all purchases, deleted more domains that did not have to be bought in bulk like the sales person had mentioned, and agreed the refund would be $1,When I checked my account today I still had not received a credit to my accountI called and they said a portion of the refunds had been made but my bank is showing no attemptsAlso, now they are renigging on the $and $refunds even though Seren O*** with the company included these amounts in the refund last week
On April 23, GoDaddy took payment of $to build a websitePrior to paying, we asked Ana Rajao with GoDaddy to confirm they would be able to move our current blog to the new site and if they would be able to build a shop like they did on our former site they built months priorShe placed us on hold came back and stated she could
We spoke with Shayla, the web builder, and she said they couldn't custom code the shop, but when we explained we just wanted it like our other shop, she said they could
She also confirmed they would move our blogs
I provided the blogs in formats as they requested
months later, they refused to complete the work stating we were asking them to 'custom code' and 'work out of scope'
This is untrue and supported by numerous emails and recorded conversations that our company has
A representative named *** from headquarters set up a call and was extremely rude and admitted GoDaddy was breaching contract and would not fulfill the terms of
I have been a customer for 13+ yearsI have never had a poor customer service experienceThe last two times I called (within the past days) I have spoken with people who are argumentative and incompetentCall #pertained to a product and call #concerned the product I was incorrectly charged forBad luck? MaybeOr maybe things are changing at GoDaddyI think I will go elsewhere
Unless you purchase their “privacy” product which they charge you monthly product for they will sell your email to everyone, I literally have my email, and cell phone flooded overnight with “offers” sales pitches, was even included in some ridiculous chain email who no person knew who the other people wereMany of the sites with “offers” when trying to unsubscribe showed a MalWare warningGreat job strong arming your customersHorrible customer service and protections, the chat person told me I have to but their privacy for it to take place in 2-weeksNo where on the site does it say anything about this and further more, this was after my 3rd domain purchase in over years, this purchase is the only one I had this problem with so they have certainly changed the way they do business
GoDaddy billed me $on 6/1/but has refused to explain the source of the charge or refund it Despite repeated calls and emails they indicate they cannot find the charge with the credit card number provided
I wasn't able to log in for several months due to their strict new password guidelinesWhen I called to ask for help, I was given instructions that didn't workThey give the option to log in with facebook, but that option doesn't actually log you inIt takes you to another page that makes you create a new accountMeanwhile I have a person from godaddy on the line getting frustrated with me while I'm getting frustrated right backThey talked down to me as if I was doing something stupid or not understanding them, but its their website that isn't functioning properly
I finally get logged in and try to edit my pageMy website has been advertising outdated information for several monthsOur hours have changed and the prices have gone up, but I have to honor the prices advertised on my website and loose business at the same time because people think we're closed
I made several attempts to edit the information, but godaddy will not publish my editsMy account is due to be renew
I would like to make a statement in regards to Go Daddy's business practicesI was a customer from until when our website was abruptly closed by go daddy with very little explanationWe always paid up front for the servicesWe were ignored and we then created a new website ourselvesIn my credit card showed that a transaction was put through with go daddy and they are very hard to get a hold of and when I did speak with salesperson or account person they gave me the run aroundI contacted my credit card company to put a stop on any transactions from go daddyThere was a second transaction tried by go daddy and they sent me a e-mailed note that this payment did not go throughI phoned them back again and asked what am I paying for in the first placeI have not used go daddy for a couple of yearsI demanded a statement from them again and that was finally sent to meVery bad business practices
Absoluetly horrible experiences! They sell me a name from the backoder market and take 5+ days to transfer in, then refuse a refund because it's more than daysThey, they freeze it so I cannot transfer it out, violating the global ICANN agreements (they have a complaint filed), and will not give me the property I paid for, and will not refund my moneyI'm not alone, there are many people on the net facing this exact same issue, and Godaddy is not playing fair or by the rulesThey took my money, did not provide me the product they were selling, and refuse to offer a refund or make an attempt at straightening this outIve spent hours on the phone with them, emailed muletiple support departments including a 'review60' address, phone, chat etc but they keep citing that when you buy a domain from them you are automatically 'opt-in' to a freezeI did not opt in to this, they cannot show me where it states this before the purchase is made, and in the end they have my $ and I dont have what I paid for and have no resource
Godaddy was absolutely useless when our domain name expired due to tragic health circumstances of our web manager, ultimately our domain name of years was stolen from us- will NEVER use Godaddy agsin
I signed up for a GoDaddy hosting plan for a websiteGoDaddy also offered a FREE domain name to go with my hostingGoDaddy told me I had days to get 100% of my money backI cancelled after about daysThey then charged me for years for a domain name because the domain name refund was only days, as described in their terms and conditions I asked several times and in several ways about the refund, deadlines, etc., and not once did they did not reveal any info about the day limit GoDaddy is hiding charges in their terms and conditions The practice of placing charges and deadlines in Terms and Conditions and completely contradicting those T&C during the sales call is a scam and Illegal I feel a class action law suit is in order and all customers should get their money back that were charged in this manner
on June 5th that logged in to Godaddy.com to renew domains for year period subscription for to debit withdraw form company checking account,
on June 13th that found out Go Daddy had deducted from checking account but also debit from credit card same day(Credit card on their system , I Immediately called toll free number that hold for hours and finally person name Christina answer the phone, I told her the problem but she said this is my problems and cannot refund back either to checking account or credit card, I asked spoke to manager that hold for another hour, a gentlemen name Albert or Robert answer the phone, I repeat my situation and he said this is my problem and nothing he will do , he stated this charges not charged by Go Daddy but other company, I asked why the name showed Go Daddy on checking account and on credit card as well, he cannot answer and upset with threading if I want credit or refund back either my account that he will cancel
I had go daddy for years and they have turned rouge, bad business practiceThey charged my credit card without my consent and then they try to black mail me by putting my site downthere is no customer service and they don't want to take the blame for there actionsI will never ever use go daddy ever and will let friends and family know about how sy there service is
GoDaddy.com lures people online to purchase a domain name and for the personal or business web sidesI registered last year for such a domain name with .org for my charity workWhen you look at heir website it looks at reasonable price but at the time of renewal it was enormously highWhen I received the statement I was surprisedSo I called first GoDDaddy and I asked for explanation for the high charges and the answer was not satisfactory I was told that that is what the price when I registered the domainWhich wasn'tEven if you will check out their website tidy it shows free or low priceTheir agent told me that they did not send me the renewal notice as it was auto renewal But after that a woman representative called me and I was told that I was just supposed to pay the domain charges and not anything extra if did not want the service to be continuedBut again they charged me $ without explaining to me what are the extra charges for? They are doing something wr
I recently discovered that Go Daddy deleted my website without my knowledge or approvalI was ready to post an important article on the election and noticed my website was goneI called GoDaddy and they said they sent me a noticeI get hundreds of emails and didn't see itAlso, when a domain name is about to expire, Daddy always calls me on the phone to let me know in time to renewThey only sent one email about the renewal and it did not even have the name of my website, *** in itOther renewal notices of domain names have the namesDeleting an entire website I have had for many years is far more seriousThey should have made sure I approved before deleting itThey said it was not retrievableThey should have called me or sent more than one email, and put clear information in the subject line so I would know what it was about
I have chronic fatigue and some neurological impairment form toxic mold exposure, and no income now - so it is stressful for
I had a account previouslyGoDaddy harassed me nonstopI let my websites lapseDecided to set one up again, paid for it using my credit card (less than $charge As soon as I registered I have received non-stop calls from GoDaddy and other companies and agencies trying to sell me goods or services I complained on-line with using the chat function Today I receive an Email asking me to send in a photo ID (I used my drivers license with license number redacted) I served years in Air Force, years a a Nuclear Security Manager, I am dumbfounded at the aggressive manner in which customers are hounded the second they pay and agree to use their service and if you fail to answer the barrage of phone calls they shut down your website with no reasonable explanation or legal basis I feel I am being discriminated against as a direct result of my lack of cooperation in answering the nuisance calls, many that they are Bottom line, I paid for the service, I am in legal complianc
I purchased a product called Sitelock which helps to prevent malware from getting onto my website, which is *** -- Sitelock functioned properly the first year but then when it was renewed in October, 2016, Godaddy failed to configure it correctly and malware did infect my website and caused loss of sales at a critical time in my business Users trying to go to my website were redirected by malware to SPAM websites I called GoDaddy about the issue and the agent was of no help, telling me that a PORT number was missing When, in fact, there was other incorrect configuration within the Sitelock control panel I did not do this bad configuration I never configured Sitelock and was relying on GoDaddy to ensure that the SiteLock was working properly In desperation I hired a third party called https://*** to remove the malware and put security in place to block future malware attacks Eventually Godaddy repaired Sitelock, but considerable damage was done until S
*** *** refused to transfer my business phone (***) to another carrier (VoiPly) despite multiple contacts and attempts
The transferred application was started on Jan 27, and to today., *** *** continued to hold my business phone number hostage, despite that I had personally contacted *** *** multiple times, trying to understand the issue and satisfy all of *** *** demands Even when
I submitted *** *** CSR (Customer Service Record provided directly by *** Voice) and my monthly bill Still, to date, *** *** continued to refuse to transfer my phone, and continued to say that the transfer application data did not matchWhat other data that I am missing here? The data is very simple: business name, business phone number, business address and my name All of these data are on the CSR (from *** Voice) and my phone bill This is not a complicated set of data I do not know of any other data
As a result of this, I am paying
We accuse Godaddy.com of fraudulent business collection practices after termination of services under Federal Law
Due to poor service & seemingly advertisement for renewal, Our Godaddy website (www.ward12democrats.org) & domain services were fully cancelled and not renewed before its contract ended on February 4,
We continued to get multiple Godaddy renewal notices after cancellation and was no longer able to use Godaddy services due to Godaddy shutting down the account at our request including the site and domain
On or about Feb2, after receiving another renewal notice we called Godaddy to reiterate our desire to cancel all services with them and declined Godaddy's renewal offer to continue any further services with Godaddy
We received a single notice from Godaddy stating that they billed our credit card $after they have shut down our website, and where no renewal offer to continue services was accepted by us and without our author
Too much power! We paid $25,for our websiteHosted on GodaddyThe hosting did not renew because our payment method changedThey sent emails to an outdated addressSuddenly our website disappearedIt was DELETED!!!!!!!!!!!!!!! No noticeNothingNot a letter, not a text, not a voicemail, not a phone callNothing"well we have million customers how could we possibly call them all" he saysHelloAutomated text, automated call, automated mailer? To be able to simply delete $25k for a simple $renewal fee is OUTRAGEOUS!
Secondly we opted for year domain renewalThey charged us for three yearsI called to reverse immediately and they said they "can't"What sort of company offers a product with no disclaimer that its NON REFUNDABLE??? I needed year not Charged us wayy more than necessary and guess whattoo bad soo sadEffing ***!!!!!!!!!!!!!!
Will leave Godaddy at my earliest convenienceBeen with them for yearsNo moreWANT MY REFUND!
We received an email from GoDaddy offering a 20% discount for the renewal of our domain hosting which, after reading the fine print, turned out to be a offerWe went ahead and paid the full price for renewal, since our hosting expiration date was nearThen we sent an email, to an address given to us by a GoDaddy customer service rep, requesting a 20% refund, in order to make the offer true, citing that the offer was deceptive
Our request was sent June 16th; it was not returned, so we conclude it was receivedThe request was sent before the discount offer expired and also before our hosting expired; we are still within days of the transaction, as stated in GoDaddy's Refund Policy
We have had no acknowledgement or response from GoDaddy as of yet
On February I called to buy two domains and was encouraged by the sales person to buy a few more "bulk" domainsThe totals I agreed to were for $1,and $When I checked my checking account the next day there were additional charges for $and $that I didn't authorizeThat same day my checking account was hackedWhen I called Godaddy they said the latter amounts were purchased online, however, I nor my partner went online and made purchasesThe person I spoke with went all purchases, deleted more domains that did not have to be bought in bulk like the sales person had mentioned, and agreed the refund would be $1,When I checked my account today I still had not received a credit to my accountI called and they said a portion of the refunds had been made but my bank is showing no attemptsAlso, now they are renigging on the $and $refunds even though Seren O*** with the company included these amounts in the refund last week
On April 23, GoDaddy took payment of $to build a websitePrior to paying, we asked Ana Rajao with GoDaddy to confirm they would be able to move our current blog to the new site and if they would be able to build a shop like they did on our former site they built months priorShe placed us on hold came back and stated she could
We spoke with Shayla, the web builder, and she said they couldn't custom code the shop, but when we explained we just wanted it like our other shop, she said they could
She also confirmed they would move our blogs
I provided the blogs in formats as they requested
months later, they refused to complete the work stating we were asking them to 'custom code' and 'work out of scope'
This is untrue and supported by numerous emails and recorded conversations that our company has
A representative named *** from headquarters set up a call and was extremely rude and admitted GoDaddy was breaching contract and would not fulfill the terms of
I have been a customer for 13+ yearsI have never had a poor customer service experienceThe last two times I called (within the past days) I have spoken with people who are argumentative and incompetentCall #pertained to a product and call #concerned the product I was incorrectly charged forBad luck? MaybeOr maybe things are changing at GoDaddyI think I will go elsewhere
Unless you purchase their “privacy” product which they charge you monthly product for they will sell your email to everyone, I literally have my email, and cell phone flooded overnight with “offers” sales pitches, was even included in some ridiculous chain email who no person knew who the other people wereMany of the sites with “offers” when trying to unsubscribe showed a MalWare warningGreat job strong arming your customersHorrible customer service and protections, the chat person told me I have to but their privacy for it to take place in 2-weeksNo where on the site does it say anything about this and further more, this was after my 3rd domain purchase in over years, this purchase is the only one I had this problem with so they have certainly changed the way they do business
GoDaddy billed me $on 6/1/but has refused to explain the source of the charge or refund it Despite repeated calls and emails they indicate they cannot find the charge with the credit card number provided
I wasn't able to log in for several months due to their strict new password guidelinesWhen I called to ask for help, I was given instructions that didn't workThey give the option to log in with facebook, but that option doesn't actually log you inIt takes you to another page that makes you create a new accountMeanwhile I have a person from godaddy on the line getting frustrated with me while I'm getting frustrated right backThey talked down to me as if I was doing something stupid or not understanding them, but its their website that isn't functioning properly
I finally get logged in and try to edit my pageMy website has been advertising outdated information for several monthsOur hours have changed and the prices have gone up, but I have to honor the prices advertised on my website and loose business at the same time because people think we're closed
I made several attempts to edit the information, but godaddy will not publish my editsMy account is due to be renew
I would like to make a statement in regards to Go Daddy's business practicesI was a customer from until when our website was abruptly closed by go daddy with very little explanationWe always paid up front for the servicesWe were ignored and we then created a new website ourselvesIn my credit card showed that a transaction was put through with go daddy and they are very hard to get a hold of and when I did speak with salesperson or account person they gave me the run aroundI contacted my credit card company to put a stop on any transactions from go daddyThere was a second transaction tried by go daddy and they sent me a e-mailed note that this payment did not go throughI phoned them back again and asked what am I paying for in the first placeI have not used go daddy for a couple of yearsI demanded a statement from them again and that was finally sent to meVery bad business practices
Absoluetly horrible experiences! They sell me a name from the backoder market and take 5+ days to transfer in, then refuse a refund because it's more than daysThey, they freeze it so I cannot transfer it out, violating the global ICANN agreements (they have a complaint filed), and will not give me the property I paid for, and will not refund my moneyI'm not alone, there are many people on the net facing this exact same issue, and Godaddy is not playing fair or by the rulesThey took my money, did not provide me the product they were selling, and refuse to offer a refund or make an attempt at straightening this outIve spent hours on the phone with them, emailed muletiple support departments including a 'review60' address, phone, chat etc but they keep citing that when you buy a domain from them you are automatically 'opt-in' to a freezeI did not opt in to this, they cannot show me where it states this before the purchase is made, and in the end they have my $ and I dont have what I paid for and have no resource
Godaddy was absolutely useless when our domain name expired due to tragic health circumstances of our web manager, ultimately our domain name of years was stolen from us- will NEVER use Godaddy agsin
I signed up for a GoDaddy hosting plan for a websiteGoDaddy also offered a FREE domain name to go with my hostingGoDaddy told me I had days to get 100% of my money backI cancelled after about daysThey then charged me for years for a domain name because the domain name refund was only days, as described in their terms and conditions I asked several times and in several ways about the refund, deadlines, etc., and not once did they did not reveal any info about the day limit GoDaddy is hiding charges in their terms and conditions The practice of placing charges and deadlines in Terms and Conditions and completely contradicting those T&C during the sales call is a scam and Illegal I feel a class action law suit is in order and all customers should get their money back that were charged in this manner
on June 5th that logged in to Godaddy.com to renew domains for year period subscription for to debit withdraw form company checking account,
on June 13th that found out Go Daddy had deducted from checking account but also debit from credit card same day(Credit card on their system , I Immediately called toll free number that hold for hours and finally person name Christina answer the phone, I told her the problem but she said this is my problems and cannot refund back either to checking account or credit card, I asked spoke to manager that hold for another hour, a gentlemen name Albert or Robert answer the phone, I repeat my situation and he said this is my problem and nothing he will do , he stated this charges not charged by Go Daddy but other company, I asked why the name showed Go Daddy on checking account and on credit card as well, he cannot answer and upset with threading if I want credit or refund back either my account that he will cancel
I had go daddy for years and they have turned rouge, bad business practiceThey charged my credit card without my consent and then they try to black mail me by putting my site downthere is no customer service and they don't want to take the blame for there actionsI will never ever use go daddy ever and will let friends and family know about how s
y there service is
GoDaddy.com lures people online to purchase a domain name and for the personal or business web sidesI registered last year for such a domain name with .org for my charity workWhen you look at heir website it looks at reasonable price but at the time of renewal it was enormously highWhen I received the statement I was surprisedSo I called first GoDDaddy and I asked for explanation for the high charges and the answer was not satisfactory I was told that that is what the price when I registered the domainWhich wasn'tEven if you will check out their website tidy it shows free or low priceTheir agent told me that they did not send me the renewal notice as it was auto renewal But after that a woman representative called me and I was told that I was just supposed to pay the domain charges and not anything extra if did not want the service to be continuedBut again they charged me $ without explaining to me what are the extra charges for? They are doing something wr
I recently discovered that Go Daddy deleted my website without my knowledge or approvalI was ready to post an important article on the election and noticed my website was goneI called GoDaddy and they said they sent me a noticeI get hundreds of emails and didn't see itAlso, when a domain name is about to expire, Daddy always calls me on the phone to let me know in time to renewThey only sent one email about the renewal and it did not even have the name of my website, *** in itOther renewal notices of domain names have the namesDeleting an entire website I have had for many years is far more seriousThey should have made sure I approved before deleting itThey said it was not retrievableThey should have called me or sent more than one email, and put clear information in the subject line so I would know what it was about
I have chronic fatigue and some neurological impairment form toxic mold exposure, and no income now - so it is stressful for