GoDaddy is the biggest offender of ethics I've ever seen! GoDaddy is the most unethical company and has to be stopped! I'm trying to buy a domain name that has NO significance to anyone but my website / business name! GoDaddy is holding the domain name hostage for $9,500.00! They claim it's a Premium name - it is NOT! They only claim this because it's characters but the characters don't spell a name or reference anything - it's just my business abbreviation with a RANDOM NUMBER included! Now I don't have a way to conduct my business! This domain would fit on my license plates, on my business cards, on flyers, and just make it easier for me and my customers! But GoDaddy is impeding my RIGHT to conduct commerce!
I had purchased a couple of domain names on godaddy.com and also made sure that non of these domain were on auto renew But somehow they set these domain to auto renew automatically and charged me for the renewal for a total of 119.98+and are refusing to issue me the refund, since I did not want to keep those domain names
Two years ago, I purchased a website through GoDaddy.com to start my business as an Independent Consultant for *** ***I was told my another consultant that the website would not renew itself and I would need to monitor the time the website would expire, or I would lose the domain nameNowhere did it state when I registered that I was going to be put on an auto renew planAbout six months to one year later, the company, *** ***, was bought out by another company, Pure Romance, and I did not pursue this businessAs a result of this, I no longer used the email address associated with the businessOn August 21, 2017, there was a charge on my bank account for $from GoDaddy.comIt took me a few days to realize this was from when I participated in *** ***, and the charge was for a two year renewalWhen I contacted customer service on October 3, 2017, I was notified that their policy for refunds was five daysI expressed my frustration and explained what
I contacted GoDaddy on 4/26/The entire experience took over hours and dealt with some of the rudest employees possibleIt turns out I have been paying GoDaddy for services, every year, that apparently I haven't usedI paid for both a domain and hostingThis year, unfortunately I did not react in time to the renewal which turns out to be a blessingI was instructed, several years ago, by a GoDaddy employee to use Wix or Weebly to create a website due to their user friendlinessThe long story short is that apparently while I have NOT been paying Wix or Weebly, they have been "hosting" our website for freeI have been paying GoDaddyNow, that I could have accepted however in trying to get someone to help me, I was constantly encountering your call center employees who were incredibly rudeI spoke with Eric who was GREAT but it looks like he didn't know what he was doingI then called back and got Garrett who was AWFUL, didn't understand what I was trying to tell himI aske
On 11/2/I noticed that my email account was not working and signed onto my godaddy account to investigateAll of my products were setup on auto renewal with a credit card, but for some reason the email hosting did not renewI had to manually reenter the information so that it would process and received a confirmation email and printed a receiptI have just received the Credit card statement and noticed there were two identical charges from GoDaddy for the email renewal, so I contacted them to refund one of the chargesThey have stated that since this charge is past the day window, they CAN NOT reverse the charge and basically told me that I was the one who processed the payment twice and that they have applied it as a 4year plan instead of two year plansI requested to speak with the supervisor and Kayla stood by this decisionI explained that I have notified my bank that this is a fraudulent charge and I consider this an act of theft as I did not authorize a four year pl
Hired them on July 1, and have had numerous problems from the startFrom customer service to not being able to access what I've paid for, problems with double billing, time wasted spent adding items to my online store and having to redo it numerous time because they haven't fixed the initial problems and or change to account purchase/settingsFor instance at first I paid them for myself to build my website because that was the only option I was offered and when I got to the legal part I didn't know what to have there so I contacted them and was told by the next person that that was an additional purchase or charge to have them build the site and they would enter that information upon doing soI accepted and paid more money, went over all the details and sent the photos I was told I could have added with this additional purchase and waited for about weeks and when I was able to preview it, It looked almost identical to what I had already done ( they only added photos) and n
My husband passed awayIn my grief I have forgotten the code to have access to our accountI've contacted GoDaddy numerous times now to gain access so I can retrieve all our personal pictures we collected through the years kept on my husband's computer and some on his phoneThey told me to fill out the change form on lineThey asked for certain things and I gave them more then needed to prove who I was and also I explained in detail why I was asking for helpOur domain name will expire 12/this year, and it now the end of August I don't have much timeAnyway, I sent them my colored picture of passport, my husband's death certificate, our marriage license and all other information they asked forAnd they keep coming back with asking me to provide them with 'something new' to give themI must add; I've taken care of everything of my husband's...bills, credit cards, property, belongs, life insurance etc...and No one had an issue with me and the documents I've provided Except Go DaddyI suspect they've done something already to the domain illegally and they are stringing me along until DecemberAll I need is my hundreds of picturesI need an password and retrieve an access code from the email address connected to the domain nameThey are not helping at allCan someone help me with any thoughts? Now I'm worried that they can't even be trusted with my personal information that I've sent them like my passport!! I'm upset, sad and now worried
I need files of copies of ALL FULL RECEIPTS of ALL purchases I have ever made with GoDaddy.com Currently, any customer using GoDaddy.com is unable to view in full or save in full any complete receipts of purchases made through GoDaddy.com This is a problem GoDaddy's technical support team, supervisors of that department were unable to provide me with PDF format of FULL RECEIPTS OR THE ABILITY TO VIEW FULL RECEIPTS ONLINE ON TH GO DADDY WEBSITE with only the option to print as several pages a full receipt or to send the information in a generic format of a cvs file This is a problem for not just not myself but for ANYONE using the GoDaddy.com site I have contacted their legal department to request PDF's of FULL RECEIPTS of any and all purchases I've ever made with the company as of today, Thursday, 5/25/and cc'd my Trademark attorney
I was domain privacy registration and after buying this service I am not got service I can see my all private information on the third-party websitethat means GoDaddy sale all customer private information to the third partywhen I was talked with customer service department they told me it will change in hours but it's not changedafter again I was called to customer service department they talk with me minutes and then tell me we can't do anything
that's means I was paid for my privacy registration infobut they do not give me service they already share my information with all third partyand if I am updating my domain registration info in Godaddy it's also updated in the third partyso why you charge me privacy registration fees?
This is a follow up to a complaint filed by me earlier todayI reviewed the timeline for processing this complaint, and saw that it was likely that my domain name registration could expire before this issue is resolvedTo protect my interests, I renewed the domain name in question with GoDaddyFor the record, I did so under protestThe new order number will be reflected elsewhere in this formI cancelled the previous request to transfer the domain name from my account's control panelI initiated a new request, but received an e-mail with the same invalid and bogus (for lack of a better term) Authorization Code
I had subscribed to Go Daddy Hosting services and charged $179.00- [03-26-2017], I called on 03-28-and REQUESTED TO CANCEL THE SERVICE AS I HAD ADDITIONAL OFFERS FOR LESS THAN HALF THAT RATE FOR SAME SERVICES
CALLED GO DADDY BACK ON 04-07-INQUIRING ABOUT REFUND AND THE FIRST REFUND HAD NOT BEEN PROCESSED?
CALLED BACK ON 04-27-INQUIRING ABOUT REFUND - "STILL NOT ISSUED TO ME[$179.00] AND THEY STATED THEY WOULD HAVE $CREDITED BACK WITHIN DAYS - THEN I CALLED TODAY 05-01-AND STILL NO REFUND HAS BEEN PROCESSED?
THIS IS MOST AMAZING?
When going with go Daddy I didnt realize that if I dont pay the extra fee that means that they are going to sell my information and I am going to get a buch of calls from scam companiesThis is ridiculous
Each year they send an email regarding renewalsEach year you have to enter your online account to accept or notEach year your password won't workEach year you have to call them to remedy(Or else they will bill you.)
This year, after days of phone calls, emails, etc, they switched it up and wouldn't even make it possible for me to enter into my own accountThe real scam is that they won't even let you cancel your account unless you can access your accountSo I will now have to contact my bank to cancel the payments
Ever since purchasing a domain name through GoDaddy, I have been receiving multiple phone calls every day from around the world on my personal cell phone advertising products and services that I never requestedI also receive mail to my home addressInitially the callers even said that they were affiliated with GoDaddy, but now they often hang up as soon as I answer or are simply recorded messagesI strongly believe that GoDaddy sold my personal phone number and home address to businesses all over the world without my consent
I was charged for a renewal without my authorizationWhen I contacted their chat support they would not cancel my services without wasting my time for mins and then referring me to their phone supportI'm giving starts because the phone support was great, but the chat support was a zero
On February I called to buy two domains and was encouraged by the sales person to buy a few more "bulk" domainsThe totals I agreed to were for $1,and $When I checked my checking account the next day there were additional charges for $and $that I didn't authorizeThat same day my checking account was hackedWhen I called Godaddy they said the latter amounts were purchased online, however, I nor my partner went online and made purchasesThe person I spoke with went all purchases, deleted more domains that did not have to be bought in bulk like the sales person had mentioned, and agreed the refund would be $1,When I checked my account today I still had not received a credit to my accountI called and they said a portion of the refunds had been made but my bank is showing no attemptsAlso, now they are renigging on the $and $refunds even though Seren O*** with the company included these amounts in the refund last week
I purchased a hosted WordPress product from GoDaddy on 11/17/for $I was pressured into purchasing the product because GoDaddy was discontinuing my old website builder product, and the older product hard started to develop technical glitchesThe new product also has technical issuesNamely, the new product experiences technical issues during image uploads, and required the website to be deleted and recreated to attempt to fix the issueTechnical support was able to observe the issue, but couldn't offer a permanent fix or any assurance that it wouldn't occur in the future
I'm not receiving the service as advertised on the website, and GoDaddy refuses to refund the product because it is days outside of their refund windowThis is unfortunate, as I've been a loyal domain hosting customer for a long time
GoDaddy has locked my ability to transfer my domains from GoDaddy I did not oto lock my domains for days (why would I do that if I was transferring them away from GoDaddy) nor was “the registrant or “owner” of the name of the domain” updated or changed
GoDaddy is the biggest offender of ethics I've ever seen! GoDaddy is the most unethical company and has to be stopped! I'm trying to buy a domain name that has NO significance to anyone but my website / business name! GoDaddy is holding the domain name hostage for $9,500.00! They claim it's a Premium name - it is NOT! They only claim this because it's characters but the characters don't spell a name or reference anything - it's just my business abbreviation with a RANDOM NUMBER included! Now I don't have a way to conduct my business! This domain would fit on my license plates, on my business cards, on flyers, and just make it easier for me and my customers! But GoDaddy is impeding my RIGHT to conduct commerce!
I had purchased a couple of domain names on godaddy.com and also made sure that non of these domain were on auto renew But somehow they set these domain to auto renew automatically and charged me for the renewal for a total of 119.98+and are refusing to issue me the refund, since I did not want to keep those domain names
Two years ago, I purchased a website through GoDaddy.com to start my business as an Independent Consultant for *** ***I was told my another consultant that the website would not renew itself and I would need to monitor the time the website would expire, or I would lose the domain nameNowhere did it state when I registered that I was going to be put on an auto renew planAbout six months to one year later, the company, *** ***, was bought out by another company, Pure Romance, and I did not pursue this businessAs a result of this, I no longer used the email address associated with the businessOn August 21, 2017, there was a charge on my bank account for $from GoDaddy.comIt took me a few days to realize this was from when I participated in *** ***, and the charge was for a two year renewalWhen I contacted customer service on October 3, 2017, I was notified that their policy for refunds was five daysI expressed my frustration and explained what
I contacted GoDaddy on 4/26/The entire experience took over hours and dealt with some of the rudest employees possibleIt turns out I have been paying GoDaddy for services, every year, that apparently I haven't usedI paid for both a domain and hostingThis year, unfortunately I did not react in time to the renewal which turns out to be a blessingI was instructed, several years ago, by a GoDaddy employee to use Wix or Weebly to create a website due to their user friendlinessThe long story short is that apparently while I have NOT been paying Wix or Weebly, they have been "hosting" our website for freeI have been paying GoDaddyNow, that I could have accepted however in trying to get someone to help me, I was constantly encountering your call center employees who were incredibly rudeI spoke with Eric who was GREAT but it looks like he didn't know what he was doingI then called back and got Garrett who was AWFUL, didn't understand what I was trying to tell himI aske
On 11/2/I noticed that my email account was not working and signed onto my godaddy account to investigateAll of my products were setup on auto renewal with a credit card, but for some reason the email hosting did not renewI had to manually reenter the information so that it would process and received a confirmation email and printed a receiptI have just received the Credit card statement and noticed there were two identical charges from GoDaddy for the email renewal, so I contacted them to refund one of the chargesThey have stated that since this charge is past the day window, they CAN NOT reverse the charge and basically told me that I was the one who processed the payment twice and that they have applied it as a 4year plan instead of two year plansI requested to speak with the supervisor and Kayla stood by this decisionI explained that I have notified my bank that this is a fraudulent charge and I consider this an act of theft as I did not authorize a four year pl
this company pushed into my cart a item that I have no use for and refuse to refund
I have never approved the payment of this item
Hired them on July 1, and have had numerous problems from the startFrom customer service to not being able to access what I've paid for, problems with double billing, time wasted spent adding items to my online store and having to redo it numerous time because they haven't fixed the initial problems and or change to account purchase/settingsFor instance at first I paid them for myself to build my website because that was the only option I was offered and when I got to the legal part I didn't know what to have there so I contacted them and was told by the next person that that was an additional purchase or charge to have them build the site and they would enter that information upon doing soI accepted and paid more money, went over all the details and sent the photos I was told I could have added with this additional purchase and waited for about weeks and when I was able to preview it, It looked almost identical to what I had already done ( they only added photos) and n
My husband passed awayIn my grief I have forgotten the code to have access to our accountI've contacted GoDaddy numerous times now to gain access so I can retrieve all our personal pictures we collected through the years kept on my husband's computer and some on his phoneThey told me to fill out the change form on lineThey asked for certain things and I gave them more then needed to prove who I was and also I explained in detail why I was asking for helpOur domain name will expire 12/this year, and it now the end of August I don't have much timeAnyway, I sent them my colored picture of passport, my husband's death certificate, our marriage license and all other information they asked forAnd they keep coming back with asking me to provide them with 'something new' to give themI must add; I've taken care of everything of my husband's...bills, credit cards, property, belongs, life insurance etc...and No one had an issue with me and the documents I've provided Except Go DaddyI suspect they've done something already to the domain illegally and they are stringing me along until DecemberAll I need is my hundreds of picturesI need an password and retrieve an access code from the email address connected to the domain nameThey are not helping at allCan someone help me with any thoughts? Now I'm worried that they can't even be trusted with my personal information that I've sent them like my passport!! I'm upset, sad and now worried
I need files of copies of ALL FULL RECEIPTS of ALL purchases I have ever made with GoDaddy.com Currently, any customer using GoDaddy.com is unable to view in full or save in full any complete receipts of purchases made through GoDaddy.com This is a problem GoDaddy's technical support team, supervisors of that department were unable to provide me with PDF format of FULL RECEIPTS OR THE ABILITY TO VIEW FULL RECEIPTS ONLINE ON TH GO DADDY WEBSITE with only the option to print as several pages a full receipt or to send the information in a generic format of a cvs file This is a problem for not just not myself but for ANYONE using the GoDaddy.com site I have contacted their legal department to request PDF's of FULL RECEIPTS of any and all purchases I've ever made with the company as of today, Thursday, 5/25/and cc'd my Trademark attorney
I was domain privacy registration and after buying this service I am not got service I can see my all private information on the third-party websitethat means GoDaddy sale all customer private information to the third partywhen I was talked with customer service department they told me it will change in hours but it's not changedafter again I was called to customer service department they talk with me minutes and then tell me we can't do anything
that's means I was paid for my privacy registration infobut they do not give me service they already share my information with all third partyand if I am updating my domain registration info in Godaddy it's also updated in the third partyso why you charge me privacy registration fees?
This is a follow up to a complaint filed by me earlier todayI reviewed the timeline for processing this complaint, and saw that it was likely that my domain name registration could expire before this issue is resolvedTo protect my interests, I renewed the domain name in question with GoDaddyFor the record, I did so under protestThe new order number will be reflected elsewhere in this formI cancelled the previous request to transfer the domain name from my account's control panelI initiated a new request, but received an e-mail with the same invalid and bogus (for lack of a better term) Authorization Code
I had subscribed to Go Daddy Hosting services and charged $179.00- [03-26-2017], I called on 03-28-and REQUESTED TO CANCEL THE SERVICE AS I HAD ADDITIONAL OFFERS FOR LESS THAN HALF THAT RATE FOR SAME SERVICES
CALLED GO DADDY BACK ON 04-07-INQUIRING ABOUT REFUND AND THE FIRST REFUND HAD NOT BEEN PROCESSED?
CALLED BACK ON 04-27-INQUIRING ABOUT REFUND - "STILL NOT ISSUED TO ME[$179.00] AND THEY STATED THEY WOULD HAVE $CREDITED BACK WITHIN DAYS - THEN I CALLED TODAY 05-01-AND STILL NO REFUND HAS BEEN PROCESSED?
THIS IS MOST AMAZING?
When going with go Daddy I didnt realize that if I dont pay the extra fee that means that they are going to sell my information and I am going to get a buch of calls from scam companiesThis is ridiculous
Each year they send an email regarding renewalsEach year you have to enter your online account to accept or notEach year your password won't workEach year you have to call them to remedy(Or else they will bill you.)
This year, after days of phone calls, emails, etc, they switched it up and wouldn't even make it possible for me to enter into my own accountThe real scam is that they won't even let you cancel your account unless you can access your accountSo I will now have to contact my bank to cancel the payments
Ever since purchasing a domain name through GoDaddy, I have been receiving multiple phone calls every day from around the world on my personal cell phone advertising products and services that I never requestedI also receive mail to my home addressInitially the callers even said that they were affiliated with GoDaddy, but now they often hang up as soon as I answer or are simply recorded messagesI strongly believe that GoDaddy sold my personal phone number and home address to businesses all over the world without my consent
I was charged for a renewal without my authorizationWhen I contacted their chat support they would not cancel my services without wasting my time for mins and then referring me to their phone supportI'm giving starts because the phone support was great, but the chat support was a zero
On February I called to buy two domains and was encouraged by the sales person to buy a few more "bulk" domainsThe totals I agreed to were for $1,and $When I checked my checking account the next day there were additional charges for $and $that I didn't authorizeThat same day my checking account was hackedWhen I called Godaddy they said the latter amounts were purchased online, however, I nor my partner went online and made purchasesThe person I spoke with went all purchases, deleted more domains that did not have to be bought in bulk like the sales person had mentioned, and agreed the refund would be $1,When I checked my account today I still had not received a credit to my accountI called and they said a portion of the refunds had been made but my bank is showing no attemptsAlso, now they are renigging on the $and $refunds even though Seren O*** with the company included these amounts in the refund last week
I purchased a hosted WordPress product from GoDaddy on 11/17/for $I was pressured into purchasing the product because GoDaddy was discontinuing my old website builder product, and the older product hard started to develop technical glitchesThe new product also has technical issuesNamely, the new product experiences technical issues during image uploads, and required the website to be deleted and recreated to attempt to fix the issueTechnical support was able to observe the issue, but couldn't offer a permanent fix or any assurance that it wouldn't occur in the future
I'm not receiving the service as advertised on the website, and GoDaddy refuses to refund the product because it is days outside of their refund windowThis is unfortunate, as I've been a loyal domain hosting customer for a long time
GoDaddy has locked my ability to transfer my domains from GoDaddy I did not oto lock my domains for days (why would I do that if I was transferring them away from GoDaddy) nor was “the registrant or “owner” of the name of the domain” updated or changed
cheated