Ticket Snipers

I do not agree with the response I received because I sent the stamped envelop that had the verdict in which was received a couple of days from receiving it that I sent the information notifying ticket snipers that I was found guilty and qualify for my money back because it was impossible to contact them proir to receiving it from the court which was received after the ten day period given which was beyond my control. Therefore I qualify to get the refund because I sent in the verdict right after I received it from the court which was within the ten days of the envelop stamped date of mailing it to me. I understand that they won't appear in court on my behalf and that I have to send the paperwork they prepared for me which I sent as instructed.  
So I still expect to receive a $149.00 refund because I sent in the guilty verdict within ten days from receiving it from the court which would make it impossible to send the verdict in within the ten days of the verdict because the court waits on sending it to me via the post office. 
I was not advised to send in the fee for traffic school if I want to attend or qualify to attend and now I have to write the court that I need to take the driving school but I am concerned because it's taken so long and time may have elapsed and I am no longer qualify to take the school and the yicket appears on my record with the insurance causing me to have a higher premium. So I was misinformed and misrepresented by them. 
Thank you for assisting me in handling this issue. 
Sincerely, 
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

We have honored the agreement as listed in our terms and conditions. No further action is available at this time

When you contest a traffic
ticket no one can guarantee the outcome of the case regarding the verdict
rendered by the court. As such, Ticket Snipers does not guarantee any outcome
related to your traffic ticket including dismissal of the ticket and therefore,
Ticket Snipers can only issue a refund if notified within the required time
period (10 days) as mutually agreed to in the (terms and conditions).
We prepared a comprehensive
(5 pages with all supporting documentation and photographs) statement of facts for Mr. [redacted] for this client with eight different elements to dismiss the traffic ticket.
The arguments were prepared based on specific information the client provided
and information obtained from the governmental agency that has jurisdiction at
the intersection where the alleged violation occurred including the operation
of the traffic signal timing and the yellow minimum standards. After the
statement of facts was finalized, we sent all the documents to our client for
review prior to filing. Therefore, our client was able to review the documents
prior to signing them and filing the documents with the court. The client did
not express any concerns about the arguments in the statement prior to the
filing of the documents with the court. It is important to note that the
arguments presented in each case are subject to the specific facts related to
the conditions surrounding the issuance of the ticket.
Our experts do not
manufacture facts. However, our experts will use the most advantageous
arguments to enhance the chances of dismissing the ticket. However, just like
in any other case the final decision is with the judge. Furthermore, please
note that every client, prior to being able to sign up through our website’s
automated system for our service, must read and agree to the terms of our user
agreement. The automated system will NOT even allow a potential client to
complete the sign up process without reading and agreeing to the terms of the
user agreement which very clearly states in pertinent part: “You, the customer,
agree that you have read and agree to be bound by the terms and conditions set
forth in this Agreement.
When you contest a traffic
ticket no one can guarantee the outcome of the case regarding the verdict
rendered by the court. As such, Ticket Snipers does not guarantee any outcome
related to your traffic ticket including dismissal of the ticket. If you are
found guilty Ticket Snipers offers a refund of your service fee if the verdict
is received within 10 days of the decision. Once this time-frame has expired
the violation becomes finalized. Due to the numerous options available before
the rebuttal time frame expires we cannot issue a refund after the 10-day
period. After the 10-day period expires the violation has been finalized and no
further action is available to further contest the citation.
Clearly stated in our (terms
and agreements), the user agreement cannot be any clearer that the dismissal of
the citation is not guaranteed. Prior to signing up we inform our clients
numerous times “in the unlikely event you are found guilty a copy of the notice
of decision is due IMMEDIATELY.” We did not receive the official notice of
decision until after the 10-day period and the client has refused to take
responsibly for the lack of due diligence. We are bounded by the terms and an
agreement agreed to before engaging our service, this information is universal
throughout the website and the formal agreement.
Each client personally sends the defense paperwork
to the courthouse.
The court notarizes and certifies the date and address provided
by the client before sending out a copy of the verdict to ensure accuracy and
to provide proof of the verdict being sent in a timely manner. This document is
referred to as the “Court’s Certificate of Mailing”, this documents is included
in every case showing the diligence of the courthouse. 
Mr. [redacted] electronically signed and agreed to the terms
and conditions that specifically state the no refund policy due to
ineligibility that was not met and cannot be altered for any circumstance.

When you contest a traffic
ticket no one can guarantee the outcome of the case regarding the verdict
rendered by the courtAs such, Ticket Snipers does not guarantee any outcome
related to your traffic ticket including dismissal of the ticket and therefore,
Ticket Snipers can only issue a refund if notified within the required time
period (days) as mutually agreed to in the (terms and conditions)
We prepared a comprehensive
(pages with all supporting documentation and photographs) statement of facts for Mr[redacted] for this client with eight different elements to dismiss the traffic ticket
The arguments were prepared based on specific information the client provided
and information obtained from the governmental agency that has jurisdiction at
the intersection where the alleged violation occurred including the operation
of the traffic signal timing and the yellow minimum standardsAfter the
statement of facts was finalized, we sent all the documents to our client for
review prior to filingTherefore, our client was able to review the documents
prior to signing them and filing the documents with the courtThe client did
not express any concerns about the arguments in the statement prior to the
filing of the documents with the courtIt is important to note that the
arguments presented in each case are subject to the specific facts related to
the conditions surrounding the issuance of the ticket
Our experts do not
manufacture factsHowever, our experts will use the most advantageous
arguments to enhance the chances of dismissing the ticketHowever, just like
in any other case the final decision is with the judgeFurthermore, please
note that every client, prior to being able to sign up through our website's
automated system for our service, must read and agree to the terms of our user
agreementThe automated system will NOT even allow a potential client to
complete the sign up process without reading and agreeing to the terms of the
user agreement which very clearly states in pertinent part: "You, the customer,
agree that you have read and agree to be bound by the terms and conditions set
forth in this Agreement
When you contest a traffic
ticket no one can guarantee the outcome of the case regarding the verdict
rendered by the courtAs such, Ticket Snipers does not guarantee any outcome
related to your traffic ticket including dismissal of the ticketIf you are
found guilty Ticket Snipers offers a refund of your service fee if the verdict
is received within days of the decisionOnce this time-frame has expired
the violation becomes finalizedDue to the numerous options available before
the rebuttal time frame expires we cannot issue a refund after the 10-day
periodAfter the 10-day period expires the violation has been finalized and no
further action is available to further contest the citation
Clearly stated in our (terms
and agreements), the user agreement cannot be any clearer that the dismissal of
the citation is not guaranteedPrior to signing up we inform our clients
numerous times "in the unlikely event you are found guilty a copy of the notice
of decision is due IMMEDIATELY." We did not receive the official notice of
decision until after the 10-day period and the client has refused to take
responsibly for the lack of due diligenceWe are bounded by the terms and an
agreement agreed to before engaging our service, this information is universal
throughout the website and the formal agreement
Each client personally sends the defense paperwork
to the courthouse
The court notarizes and certifies the date and address provided
by the client before sending out a copy of the verdict to ensure accuracy and
to provide proof of the verdict being sent in a timely mannerThis document is
referred to as the "Court's Certificate of Mailing", this documents is included
in every case showing the diligence of the courthouse.
Mr[redacted] electronically signed and agreed to the terms
and conditions that specifically state the no refund policy due to
ineligibility that was not met and cannot be altered for any circumstance

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The defense package sold to me contained False information:  Warning signs that were missing in the photos attached are actually in place.  The City also has Warning signs at major entry arteries which aslo cover the City's signing requirements.  The Statement that the City of [redacted] is not in compliance with all regulations is false. It gets down to the bad defense info, nothing else matters.   [redacted] of the [redacted] Sheriff's Dept will substantiate my statements.
Regards,
[redacted]

All available actions have been taken at this time. 
Due to the untimeliness of the client no further action is available.

[redacted] contacted our office on April 9, for legal
assistanceAfter discussing our service with Mr[redacted] he personally made the
payment with his card and service officially begun on the violation
[redacted] engaged our service to compose a defense for a
trial by written declaration to contest a traffic ticket he was issued[redacted]
personally read, signed, and agreed to the terms of our serviceBy agreeing to
our terms of service, [redacted] understood that we would compose the
defenses for the dismissal of his traffic tickets and he was required to send
the defenses to the court
All information used in the documents is based on the
information that [redacted] to us through our online system, email, and through
multiple conversations he had with our legal teamPayment for our service is
not for attorney representation, we do not appear on behalf of clients issued
traffic tickets, this was explained to him each time he engaged our service.
When [redacted] signed/agreed to the terms of service, he
understood we make no promises to the outcome of the case and that are fee is
for drafting and completing the trial documents regardless of outcome of the
trialIf the client is found guilty he would simply need to send us the
verdict within 10-days, he is not required to go to court on a new trial in
order to qualify for our service fee refund[redacted] was again
re-notified about the 10-day policy through our terms of service, verbally over
the phone by our legal team and via email, we clearly state the verdict must be
received within 10-days to qualify for a service fee refund[redacted] received
the verdict and did not send a copy of the verdict over in a timely manner to
qualify for a service fee refundNot sending a copy of the verdict is
negligence and directly violates the terms and conditions mutually agreed upon
by not submitting the verdict to us in a timely manner.
We have performed our service as described and in a timely
manner

[redacted] contacted our office on May 23, 2015 for legal
assistance. After discussing our service with Mr. [redacted] he personally made
the payment with his card and service officially begun on the violation.
[redacted] engaged our service to compose a defense for a
trial by written declaration to contest a traffic ticket he was issued. Jim
personally read, signed, and agreed to the terms of our service. By agreeing to
our terms of service, [redacted] understood that we would compose the defenses
for the dismissal of his traffic tickets and he was required to send the
defenses to the court.
All information used in the documents is based on the
information that [redacted] to us through our online system, email, and through
multiple conversations he had with our legal team. Payment for our service is
not for attorney representation, we do not appear on behalf of clients issued
traffic tickets, this was explained to him each time he engaged our service. 
When [redacted] signed/agreed to the terms of service, he
understood we make no promises to the outcome of the case and that are fee is
for drafting and completing the trial documents regardless of outcome of the
trial. If the client is found guilty he would simply need to send us the
verdict within 10-days, he is not required to go to court on a new trial in
order to qualify for our service fee refund. [redacted] was again re-notified
about the 10-day policy through our terms of service, verbally over the phone
by our legal team and via email, we clearly state the verdict must be received
within 10-days to qualify for a service fee refund. [redacted] received the
verdict and did not send a copy of the verdict over in a timely manner to
qualify for a service fee refund. Not sending a copy of the verdict is
negligence and directly violates the terms and conditions mutually agreed upon
by not submitting the verdict to us in a timely manner.
We have performed our service as described and in a timely
manner.

All available actions have been taken at this time. Due to the untimeliness of the client no further action is available.

[redacted] contacted our office for legal defense documents
on February 5, 2015. After completing the defense documents on February 10,
2015 the brief was delivered, approved, signed and sent to the court for
judicial review by [redacted] personality.
Unfortunately [redacted] was found guilty of the violation.
Several members of our case development team spoke with the customer and issued
an apology for the incorrect verdict and any misunderstanding that may or may
not have occurred. Clearly listed multiple times in our Terms & Agreements
(www.ticketsnipers.com/terms-conditions/), Refunds
(www.ticketsnipers.com/refunds/) and Homepage page every case includes a
non-refundable $50 document-drafting fee and must returned to our office within
a 10 day period to be eligible for a service fee refund. We are obviously
disappointed with the outcome, unfortunately we cannot beat every violation.
As such, Ticket Snipers does not guarantee any outcome
related to your traffic ticket including the dismissal of the ticket. If you
are found guilty Ticket Snipers offers a refund of your service fee if the
verdict is received within 10 days of the decision. Once this time-frame has
expired the violation becomes finalized.
After the 10-day period expires the violation has been
finalized and no further action is available. Because the client has let this
mandatory time frame expired no further action can be taken on the violation.
Once again, we have honored our agreement as promised and
delivered the defense documents complete and in a timely manner as described.
We have attached the agreed upon terms and conditions specifically stating the
10 day period which was electronically agreed upon by [redacted] at the time of
engaging our service.

[redacted]
[redacted] contacted our office on the morning of December 2, for legal
assistanceAfter discussing our service with Mr[redacted] he personally made
the payment on December 2, and service begun on the violation
[redacted]
[redacted] engaged our service to compose a defense for a trial by written
declaration to contest a traffic ticket he was issued[redacted] read,
signed, and agreed to the terms of our serviceBy agreeing to our terms of
service, [redacted] understood that we would compose the defenses for
the dismissal of his traffic tickets and he was required to send the defenses
to the court
All
information used in the documents is based on the information that [redacted]
[redacted] to us through our online system, email, and through multiple
conversations he had with our legal teamPayment for our service is not for
attorney representation, we do not appear on behalf of clients issued traffic
tickets, this was explained to him each time he engaged our service
When
[redacted] signed/agreed to the terms of service, [redacted] understood
that if he was found guilty he would simply need to send us the verdict within
10-days, he is not required to go to court on a new trial in order to qualify
for our service fee refund[redacted] was again re-notified about the
10-day policy through our terms of service, verbally over the phone by our
legal team and via email, we clearly state the verdict must be received within
10-days to qualify for a service fee refund[redacted] received the
verdict on March 11, (notarized confirmed delivery by the State for this
date) and he did not email us a copy of the verdict until March 31, 2015,
directly violating the terms and conditions mutually agreed upon by not
submitting the verdict to us in a timely mannerThe client has claimed the verdict
was sent to the wrong address, the Court sends the verdict directly to the
address listed by the client notarized
Once
again, we have honored our agreement as promised; we researched, composed and
delivered accurate defense documents to the client in a timely manner as agreed
to in writing
If
you need any other documentation/clarification please do not hesitate to reach
out to us at anytime

[redacted] personally contacted our office for legal
assistance. After discussing our service with [redacted] payment was made and
service officially begun on the violation.
[redacted] engaged our service to compose a defense for a
trial by written declaration to contest a traffic ticket. [redacted] personally
read, signed, and agreed to the terms of our service (see attached). By
agreeing to our terms of service (attached), [redacted] understood that we
would compose a legal brief to contest a California traffic ticket.
Payment for our service is strictly and solely for drafting the
providing legal documents and not for results, which is clearly stated in our
service contract (attached).
[redacted] read, understood, signed, and agreed to the
terms of service in writing by signing our “Service Contract.” This contract
specifically includes no promises as to the outcome of the case. There is also
a fully disclosed NON-REFUNDABLE $99 document drafting fee for completing the
trial documents regardless of outcome of the trial.
[redacted] has breached our agreement and service
contract by directly violating the terms of the contract.
Failure to take the required action on [redacted]’ behalf
is negligence and directly violates the terms and conditions mutually agreed
upon in writing before services were rendered. 
We have performed the service in full, as described in a
timely manner. This chargeback in unfounded and unjustified with no merit and
should be denied in a timely manner.

When you contest a traffic
ticket no one can guarantee the outcome of the case regarding the verdict
rendered by the court. As such, Ticket Snipers does not guarantee any outcome
related to your traffic ticket including dismissal of the ticket and therefore,
Ticket Snipers can only issue a refund if notified within the required time
period (10 days) as mutually agreed to in the (terms and conditions).
We prepared a comprehensive
(17 pages with all supporting documentation and photographs) statement of facts
for this client with twelve arguments to dismiss the traffic ticket. The
arguments were prepared based on specific information the client provided and
information obtained from the governmental agency that has jurisdiction at the
intersection where the alleged violation occurred including the operation of
the traffic signal timing and the yellow minimum standards. All references with
respect to the installation of required notification signs were based on the
California Vehicle Code. After the statement of facts was finalized, we sent
all the documents to our client for review prior to filing. Therefore, our
client was able to review the documents prior to signing them and filing the
documents with the court. The client did not express any concerns about the
arguments in the statement prior to the filing of the documents with the court.
It is important to note that the arguments presented in each case are subject
to the specific facts related to the conditions surrounding the issuance of the
ticket.
Our experts do not
manufacture facts. However, our experts will use the most advantageous
arguments to enhance the chances of dismissing the ticket. However, just like
in any other case the final decision is with the judge. Furthermore, please
note that every client, prior to being able to sign up through our website’s
automated system for our service, must read and agree to the terms of our user
agreement. The automated system will NOT even allow a potential client to
complete the sign up process without reading and agreeing to the terms of the
user agreement which very clearly states in pertinent part: “You, the customer,
agree that you have read and agree to be bound by the terms and conditions set
forth in this Agreement.
When you contest a traffic ticket
no one can guarantee the outcome of the case regarding the verdict rendered by
the court. As such, Ticket Snipers does not guarantee any outcome related to
your traffic ticket including dismissal of the ticket. If you are found guilty
Ticket Snipers offers a refund of your service fee if the verdict is received
within 10 days of the decision. The courts impose the limited time frame, once
this time-frame has expired the violation becomes finalized. Due to the
numerous options available before the rebuttal time frame expires we cannot
issue a refund after the 10-day period. After the 10-day period expires the
violation has been finalized and no further action is available to further
contest the citation.
Clearly stated in our (terms
and agreements), the user agreement cannot be any clearer that the dismissal of
the citation is not guaranteed. Prior to signing up we inform our clients
numerous times “in the unlikely event you are found guilty a copy of the notice
of decision is due IMMEDIATELY.” We did not receive the official notice of
decision until after the 10-day period and the client has refused to take
responsibly for the lack of due diligence. We are bounded by the terms and an
agreement agreed to before engaging our service, this information is universal
throughout the website and the formal agreement. We have offered to help the
client enroll in traffic school to no avail. Overall we are disappointed with
the outcome of the case and have taken every and all steps available to help rectify
the situation.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
I have attached a file that support my complaint that I paid and the services were not rendered. The ticket was not dismissed.  There is a receipt indicating that my daughter, [redacted], paid for the ticket that Ticket Sniper is indicating was dismissed and a refund would be granted.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
These guys are complete liars and crooks. If they have any sort of Revdex.com certification I highly recommend you look into them and revoke it, as their policies make it IMPOSSIBLE to get a refund.At any rate, I disputed the charge with Amex, and they agreed with me and gave me a credit, so I am OK, but I feel bad for the many others that use this scam, don't win, and don't get a refund despite the promise of one.
Regards,
[redacted]

When you contest a traffic
ticket no one can guarantee the outcome of the case regarding the verdict
rendered by the court. As such, Ticket Snipers does not guarantee any outcome
related to your traffic ticket including dismissal of the ticket and therefore,
Ticket Snipers can only issue a refund if notified within the required time
period (10 days) as mutually agreed to in the (terms and conditions).
We prepared a comprehensive
(8 pages with all supporting documentation and photographs) statement of facts
for this client with eight different elements to dismiss the traffic ticket.
The arguments were prepared based on specific information the client provided
and information obtained from the governmental agency that has jurisdiction at
the intersection where the alleged violation occurred including the operation
of the traffic signal timing and the yellow minimum standards. After the
statement of facts was finalized, we sent all the documents to our client for
review prior to filing. Therefore, our client was able to review the documents
prior to signing them and filing the documents with the court. The client did
not express any concerns about the arguments in the statement prior to the
filing of the documents with the court. It is important to note that the
arguments presented in each case are subject to the specific facts related to
the conditions surrounding the issuance of the ticket.
Our experts do not
manufacture facts. However, our experts will use the most advantageous
arguments to enhance the chances of dismissing the ticket. However, just like
in any other case the final decision is with the judge. Furthermore, please
note that every client, prior to being able to sign up through our website’s
automated system for our service, must read and agree to the terms of our user
agreement. The automated system will NOT even allow a potential client to
complete the sign up process without reading and agreeing to the terms of the
user agreement which very clearly states in pertinent part: “You, the customer,
agree that you have read and agree to be bound by the terms and conditions set
forth in this Agreement.
When you contest a traffic
ticket no one can guarantee the outcome of the case regarding the verdict
rendered by the court. As such, Ticket Snipers does not guarantee any outcome
related to your traffic ticket including dismissal of the ticket. If you are
found guilty Ticket Snipers offers a refund of your service fee if the verdict
is received within 10 days of the decision. Once this time-frame has expired
the violation becomes finalized. Due to the numerous options available before
the rebuttal time frame expires we cannot issue a refund after the 10-day
period. After the 10-day period expires the violation has been finalized and no
further action is available to further contest the citation.
Clearly stated in our (terms
and agreements), the user agreement cannot be any clearer that the dismissal of
the citation is not guaranteed. Prior to signing up we inform our clients
numerous times “in the unlikely event you are found guilty a copy of the notice
of decision is due IMMEDIATELY.” We did not receive the official notice of
decision until after the 10-day period and the client has refused to take
responsibly for the lack of due diligence. We are bounded by the terms and an
agreement agreed to before engaging our service, this information is universal
throughout the website and the formal agreement.
Each client personally sends the defense paperwork
to the courthouse.
The court notarizes and certifies the date and address provided
by the client before sending out a copy of the verdict to ensure accuracy and
to provide proof of the verdict being sent in a timely manner. This document is
referred to as the “Court’s Certificate of Mailing”, this documents is included
in every case showing the diligence of the courthouse. 
[redacted] electronically signed and agreed to the terms
and conditions that specifically state the no refund policy due to
ineligibility that was not met and cannot be altered for any circumstance.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 
I  do not accept their response because:
 
We did not move or change our address.
Problem with wrong address was different:
I got a Red Light photo traffic ticket when I was working in [redacted] as a bus driver until May 2013.  [redacted]' [redacted] address in the ticket because that bus was registered on this business' name and address.
 
I put my own address on the form  Plea Request for Trial by Written Declaration.
We are waiting for court's response and talked so many times to [redacted] and [redacted]  They advised just wait.  
On  beginning of the January, 2014 I went to the court and only on that time I found out that 
Court used [redacted] address instead of mine to send their response --GUILTY.  It was sent on July 2013 to [redacted] address
So, it is not our fault that we did not receive court' response on time.
 
I HOPE IT IS UNDERSTANDABLE:
WE CONTACT TICKET SNIPER IMMEDIATELY after WE RECEIVE A TR-215.
 
Ad says: IF OUR DEFENSE IS NOT SUCCESSFUL WE WILL NOT CHARGE A PENNY FOR OUR SERVICE, PERIOD.  
TICKET SNIPER GIVES YOU 100% BACK EVERY TIME! NO ADMINISTRATIVE FEES OR TRICK AND TRAPS. 
JUST SEND US "NOTICE OF DECISION'  (TR - 215) AND TICKET SNIPER WILL ISSUE YOU AN IMMEDIATE SAME DAY REFUND, NO QUESTION ASKED.   By the way, their ad  said nothing about time limit.
 
I HOPE A TICKET SNIPER IS THE HONEST COMPANY ( They promised refund back 100 %  ($239.00) in case if they lost)  AND THEY SEND MY FEE TO US IN AMOUNT OF $239.00
 
 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
TicketSnipers does not provide a sufficient amount of time to respond to the court verdict.  By the time the court letter was received and reviewed it had exceeded their given time limit for a refund.   
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
The last line of their response is about the clients DUE DILIGENCE. I HAD THIS!!! I called NUMEROUS times and they told me to "be patient and wait" This is an UNFAIR business tactic. Had ANYONE suggested that I call the courts to find out what was the delay this would have be resolved. But THEY DID NOT! They knew the 10 days would pass and I would not get a refund. Also when I called them the day I found out, the person on the phone could have told me at that time, but NO, they said to send it over to get my refund. And they have paid YELP to REMOVE my review, and when I put another one up, they have it removed again. This business does not practice fair business acts.

When you contest a traffic
ticket no one can guarantee the outcome of the case regarding the verdict
rendered by the court. As such, Ticket Snipers does not guarantee any outcome
related to your traffic ticket including dismissal of the ticket and therefore,
Ticket Snipers can only issue a refund if notified within the required time
period (10 days) as mutually agreed to in the (terms and conditions).
We prepared a comprehensive
(17 pages with all supporting documentation and photographs) statement of facts
for this client with twelve arguments to dismiss the traffic ticket. The
arguments were prepared based on specific information the client provided and
information obtained from the governmental agency that has jurisdiction at the
intersection where the alleged violation occurred including the operation of
the traffic signal timing and the yellow minimum standards. All references with
respect to the installation of required notification signs were based on the
California Vehicle Code. After the statement of facts was finalized, we sent
all the documents to our client for review prior to filing. Therefore, our
client was able to review the documents prior to signing them and filing the
documents with the court. The client did not express any concerns about the
arguments in the statement prior to the filing of the documents with the court.
It is important to note that the arguments presented in each case are subject
to the specific facts related to the conditions surrounding the issuance of the
ticket.
Our experts do not
manufacture facts. However, our experts will use the most advantageous
arguments to enhance the chances of dismissing the ticket. However, just like
in any other case the final decision is with the judge. Furthermore, please
note that every client, prior to being able to sign up through our website’s
automated system for our service, must read and agree to the terms of our user
agreement. The automated system will NOT even allow a potential client to
complete the sign up process without reading and agreeing to the terms of the
user agreement which very clearly states in pertinent part: “You, the customer,
agree that you have read and agree to be bound by the terms and conditions set
forth in this Agreement.
When you contest a traffic
ticket no one can guarantee the outcome of the case regarding the verdict
rendered by the court. As such, Ticket Snipers does not guarantee any outcome
related to your traffic ticket including dismissal of the ticket. If you are
found guilty Ticket Snipers offers a refund of your service fee if the verdict
is received within 10 days of the decision. The courts impose the limited time
frame, once this time-frame has expired the violation becomes finalized. Due to
the numerous options available before the rebuttal time frame expires we cannot
issue a refund after the 10-day period. After the 10-day period expires the
violation has been finalized and no further action is available to further
contest the citation.
Clearly stated in our (terms and conditions), the user agreement cannot be any clearer that the dismissal of
the citation is not guaranteed. Prior to signing up we inform our clients
numerous times “in the unlikely event you are found guilty a copy of the notice
of decision is due IMMEDIATELY.” We did not receive the official notice of decision
until after the 10-day period and the client has refused to take responsibly
for the lack of due diligence. We are bounded by the terms and an agreement
agreed to before engaging our service, this information is universal throughout
the website and the formal agreement. We have offered to help the client enroll
in traffic school to no avail. Overall we are disappointed with the outcome of
the case and have taken every and all steps available to help rectify the
situation.