Ticket Snipers

*** *** contacted our office on September 30, for
legal assistanceAfter discussing our service with *** *** payment was made and
service officially begun on the violation
*** *** engaged our service to compose a defense for a
trial by written declaration to contest a traffic ticket*** *** personally
read, signed, and agreed to the terms of our service (see attached)By
agreeing to our terms of service (attached), *** *** understood that we would
compose a legal brief to contest a California traffic ticket
Payment for our service is strictly and solely for drafting the
providing legal documents and not for results, which is clearly stated in our
service contract (attached).
*** *** read, understood, signed, and agreed to the terms
of service in writing by signing our “Service Contract.” This contract
specifically includes no promises as to the outcome of the caseThere is also
a fully disclosed NON-REFUNDABLE $document drafting fee for completing the
trial documents regardless of outcome of the trial
*** *** has breached our agreement and service contract by
directly violating the terms of the contract
Failure to take the required action on *** *** ‘s behalf is
negligence and directly violates the terms and conditions mutually agreed upon in
writing before services were rendered
We have performed the service in full, as described in a
timely mannerThis chargeback in unfounded and unjustified with no merit and
should be denied in a timely manner

We have tried numerous times to communicate with Mr*** , when you contest a traffic
ticket no one can guarantee the outcome of the case regarding the verdict
rendered by the court.
As such, Ticket Snipers does not guarantee any outcome
related to your traffic ticket including the dismissal of the ticketIf you are
found guilty Ticket Snipers offers a refund of your service fee if the verdict
is received within days of the decisionOnce this time-frame has expired
the violation becomes finalized.
Due to the numerous options available before
the rebuttal time frame expires we cannot issue a refund after the 10-day
periodAfter the 10-day period expires the violation has been finalized and no
further action is availableBecause the client has let this mandatory time frame expired no further action can be taken on the violation
We are willing to work with the client on a resolution if any were availableAs a good faith gesture, we will contest the clients next violation pro-bono

Dear ***,
I wanted to thank you for your assistance, I wanted to let you know that with both your assistance along with social media, I was able to reach a resolution in this matter with *** ** *** (Founder/President) of
Ticket Snipers, A Legal Corporation
Sincerely,
*** ***

*** *** contacted our office for legal assistance on a recent traffic violationAfter discussing our service with">*** *** payment was made and service officially begun on the violation*** *** engaged our service to compose a defense for a trial by written declaration to contest a traffic ticket. *** *** personally read, signed, and agreed to the terms of our service (see attached)By agreeing to our terms of service (attached), *** *** understood that we would compose a legal brief to contest a California traffic ticketPayment for our service is strictly and solely for drafting the providing legal documents and not for results, which is clearly stated in our service contract (attached)*** *** read, understood, signed, and agreed to the terms of service in writing by signing our “Service Contract.” This contract specifically includes no promises as to the outcome of the caseThere is also a fully disclosed NON-REFUNDABLE $document drafting fee for completing the trial documents regardless of outcome of the trial*** *** has breached our agreement and service contract by directly violating the terms of the contractFailure to take the required action on *** ***’s behalf is negligence and directly violates the terms and conditions mutually agreed upon in writing before services were renderedWe have performed the service in full, as described in a timely mannerThe clients claim is unfounded and unjustified with no merit and should be denied in a timely manner

*** *** contacted our office for legal assistanceAfter
discussing our service with *** *** payment was made and service
officially begun on the violation
*** *** engaged our service to compose a defense for a
trial by written declaration to contest a traffic ticket*** *** personally
read, signed, and agreed to the terms of our service (see attached)By
agreeing to our terms of service (attached), *** *** understood that we
would compose a legal brief to contest a California traffic ticket
Payment for our service is strictly and solely for drafting the
providing legal documents and not for results, which is clearly stated in our
service contract (attached)
*** *** read, understood, signed, and agreed to the
terms of service in writing by signing our “Service Contract.” This contract
specifically includes no promises as to the outcome of the caseThere is also
a fully disclosed NON-REFUNDABLE $document drafting fee for completing the
trial documents regardless of outcome of the trial
*** *** has breached our agreement and service contract
by directly violating the terms of the contract
Failure to take the required action on *** ***’s behalf
is negligence and directly violates the terms and conditions mutually agreed
upon in writing before services were rendered
We have performed the service in full, as described in a
timely mannerThis chargeback in unfounded and unjustified with no merit and
should be denied in a timely manner

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.As you can see that the decision was 12/11/and recorded on 12/18/14, still unknown when it was mailed by the court to me Minimilly the court held the decision for days before even mailingThis does not account for the weekends and Christmas holiday either For Ticket Snipers to say they need the request within days of the decision is virtially impossible.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID .***,and find that arbitration is necessary.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Ticket snipers has systematically refused to respond to the complaint. They have also each time taken more than the allotted time by Revdex.com. I cannot believe that such scam artists can keep in business let alone be registered with Revdex.com
They have now made a factually incorrect statement- they have lied. I went IN PERSON to the Courthouse and the court DOES NOT NOTARIZE the documents they send out. They do not send them by certified mail as TIcketnsipers falsely claims
Moreover, I went to the courthouse, spending hours in tranposrtation to get their to get the paperwork that ticketsnpers requested. I sent it to Ticketsnipers, and they did not respond to my email, nor to my calls to follow up. They sent me on a wild goose chase and then they disappeared and refused to answer any communication
They simply are a bunch of lying cheats
THis response is UNACCEPTABLE. I will not rest until they address my claim
I have sent them the document that I got at Court. Moreover, they can very easily verify the cerdict of the case, and I volunteered to give Ticketsnipers power of attorney or anything else they need. They are LYING FRAUDULENT CHEATS
While waiting for them to respond to the letter of my claim and without lying, I will now be looking into further consumer complaint channels because it is just a crime that such a company can continue to cheat people
Regards,
*** ***

***
Please find attached copy of ticket that was sent to Ticket Snipers for their assessment if a service could be provided***

Here is my question to them on may 2, If you notice, I am under the impression that they are still on my sideThey gave me instructions on what to do nextDoesn't this, in effect, prove that they implicitly acknowledge that the case has been lost? All they had to do is tell me that in addition to pursuing the case further, I should send TicketSnipers the decision from the courtTo be sure, this is a gray area and lies at the heart of the problemIn retrospect, I should have sent in the decision and pursued the case completely on my ownAll rhetoric aside, the issue is simple, they want my $and I want my $I you rule for them, in addition to losing my money, they get to chalk up my court victory as their win and add it to their statisticsThis is certainly not the treatment I was expecting when I signed up with them

I had acquired the services of ticket snipers to fight ticketsI was satisfied with the written documents they provided however I had lost both casesTicket sniper had advertised a money back guarantee if you submit verdicts within days of the certificate of mailing which I had done with both casesThey denied my refund because they received the notice of decision days from the date of the verdict and not from the certificate of mailing dateHow is this legal?

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Considering that the decision was rendered during the holidays and with weekends involved, days had not elapsed
Regards,
*** ***

I got a red light camera ticket and a speeding ticket on a visit to San DiegoLets just say that was not the highlight of my tripThe red light camera ticket was sent to me in the mail after the rental car company called me to tell me they received a ticket and I was the person behind the wheelI was so upset that I had even fallen into the trap set by the camera company but knew I had to do something about these tickets ASAP
I did some research and came across ticket snipers, at first I was a little skeptical but after giving them a call I felt like it was the best decision for me, after all having two tickets on my driving record would mean that my insurance would go sky high!
John explained the process and told me that once the tickets get dismissed there will be no points on my driving record and I would not have to go to traffic school
It was a $dollar gamble and I figured it was worth it and let the professionals take care of my ticket problemsOne week later I received the paper work for both of my tickets, after going over the paperwork I was sure I made the right decision with ticket snipers
I sent everything to the court and waited for a verdict, a month later I received the verdict for my speeding ticket and it was dismissedToday I received the verdict on my red light ticket and it was also dismissed!!!
My entire experience with ticket snipers was positive and professionalThey were available to answer my questions (even the dumb ones) and very helpful
They saved me thousands of dollars in ticket fees, insurance increases, court fees, and time off workTicket snipers turned a very negative situation around to a very positive oneYou may not have the same results with the court but they are worth a try and worth every penny I spent

***
*** contacted our office on the morning of December 2, for legal
assistanceAfter discussing our service with Mr*** he personally made
the payment on December 2, and service begun on the violation
***
*** engaged our service to compose a defense for a trial by written
declaration to contest a traffic ticket he was issued*** *** read,
signed, and agreed to the terms of our serviceBy agreeing to our terms of
service, *** *** understood that we would compose the defenses for
the dismissal of his traffic tickets and he was required to send the defenses
to the court
All
information used in the documents is based on the information that ***
*** to us through our online system, email, and through multiple
conversations he had with our legal teamPayment for our service is not for
attorney representation, we do not appear on behalf of clients issued traffic
tickets, this was explained to him each time he engaged our service
When
*** *** signed/agreed to the terms of service, *** *** understood
that if he was found guilty he would simply need to send us the verdict within
10-days, he is not required to go to court on a new trial in order to qualify
for our service fee refund*** *** was again re-notified about the
10-day policy through our terms of service, verbally over the phone by our
legal team and via email, we clearly state the verdict must be received within
10-days to qualify for a service fee refund*** *** received the
verdict on March 11, (notarized confirmed delivery by the State for this
date) and he did not email us a copy of the verdict until March 31, 2015,
directly violating the terms and conditions mutually agreed upon by not
submitting the verdict to us in a timely mannerThe client has claimed the verdict
was sent to the wrong address, the Court sends the verdict directly to the
address listed by the client notarized
Once
again, we have honored our agreement as promised; we researched, composed and
delivered accurate defense documents to the client in a timely manner as agreed
to in writing
If
you need any other documentation/clarification please do not hesitate to reach
out to us at anytime

At this time no further action can be taken, all available methods have been exhausted

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
The simplest option is to refund the $Your website promises that if the case is lost, the client will be refunded the cost of the service minus $I paid $and lost, so I believe it is your responsibility to live up to your promisesI am not sure what your business model is, but making your clients happy when it's such an open and shut case should be your number one objective
Regards,
*** ***

*** *** personally contacted our office for legal
assistanceAfter discussing our service with *** *** payment was made and
service officially begun on the violation
*** *** engaged our service to compose a defense for a
trial by written declaration to contest a traffic ticket*** *** personally
read, signed, and agreed to the terms of our service (see attached)By
agreeing to our terms of service (attached), *** *** understood that we
would compose a legal brief to contest a California traffic ticket
Payment for our service is strictly and solely for drafting the
providing legal documents and not for results, which is clearly stated in our
service contract (attached)
*** *** read, understood, signed, and agreed to the
terms of service in writing by signing our “Service Contract.” This contract
specifically includes no promises as to the outcome of the caseThere is also
a fully disclosed NON-REFUNDABLE $document drafting fee for completing the
trial documents regardless of outcome of the trial
*** *** has breached our agreement and service
contract by directly violating the terms of the contract
Failure to take the required action on *** ***’ behalf
is negligence and directly violates the terms and conditions mutually agreed
upon in writing before services were rendered.
We have performed the service in full, as described in a
timely mannerThis chargeback in unfounded and unjustified with no merit and
should be denied in a timely manner

I do not agree with the response I received because I sent the stamped envelop that had the verdict in which was received a couple of days from receiving it that I sent the information notifying ticket snipers that I was found guilty and qualify for my money back because it was impossible to contact them proir to receiving it from the court which was received after the ten day period given which was beyond my controlTherefore I qualify to get the refund because I sent in the verdict right after I received it from the court which was within the ten days of the envelop stamped date of mailing it to meI understand that they won't appear in court on my behalf and that I have to send the paperwork they prepared for me which I sent as instructed So I still expect to receive a $refund because I sent in the guilty verdict within ten days from receiving it from the court which would make it impossible to send the verdict in within the ten days of the verdict because the court waits on sending it to me via the post office. I was not advised to send in the fee for traffic school if I want to attend or qualify to attend and now I have to write the court that I need to take the driving school but I am concerned because it's taken so long and time may have elapsed and I am no longer qualify to take the school and the yicket appears on my record with the insurance causing me to have a higher premiumSo I was misinformed and misrepresented by them. Thank you for assisting me in handling this issue. Sincerely, *** ***Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***

*** *** contacted our office for legal assistance on a
recent traffic violationAfter discussing our service with *** *** payment
was made and service officially begun on the violation
*** *** engaged our service to compose a defense for a
trial by written declaration to contest a traffic ticket*** *** personally
read, signed, and agreed to the terms of our service (see attached)By
agreeing to our terms of service (attached), *** *** understood that we
would compose a legal brief to contest a California traffic ticket
Payment for our service is strictly and solely for drafting the
providing legal documents and not for results, which is clearly stated in our
service contract (attached)
*** *** read, understood, signed, and agreed to the
terms of service in writing by signing our “Service Contract.” This contract
specifically includes no promises as to the outcome of the caseThere is also
a fully disclosed NON-REFUNDABLE $document drafting fee for completing the
trial documents regardless of outcome of the trial
*** *** has breached our agreement and service contract
by directly violating the terms of the contract
Failure to take the required action on *** ***’s behalf
is negligence and directly violates the terms and conditions mutually agreed
upon in writing before services were rendered
We have performed the service in full, as described in a
timely mannerThis chargeback in unfounded and unjustified with no merit and
should be denied in a timely manner

*** *** contacted our office for legal assistance on a
recent traffic violationAfter discussing our service with *** *** payment
was made and service officially begun on the violation
*** *** engaged our service to compose a defense for a
trial by written declaration to contest a traffic ticket*** *** personally
read, signed, and agreed to the terms of our service (see attached)By
agreeing to our terms of service (attached), *** *** understood that we would
compose a legal brief to contest a California traffic ticket
Payment for our service is strictly and solely for drafting the
providing legal documents and not for results, which is clearly stated in our
service contract (attached)
*** *** read, understood, signed, and agreed to the terms
of service in writing by signing our “Service Contract.” This contract
specifically includes no promises as to the outcome of the caseThere is also
a fully disclosed NON-REFUNDABLE $document drafting fee for completing the
trial documents regardless of outcome of the trial
*** *** has breached our agreement and service contract by
directly violating the terms of the contract
Failure to take the required action on *** ***’s behalf is
negligence and directly violates the terms and conditions mutually agreed upon in
writing before services were rendered
We have performed the service in full, as described in a
timely mannerThis chargeback in unfounded and unjustified with no merit and
should be denied in a timely manner