Ticket Snipers

When you contest a traffic
ticket no one can guarantee the outcome of the case regarding the verdict
rendered by the courtAs such, Ticket Snipers does not guarantee any outcome
related to your traffic ticket including dismissal of the ticket and therefore,
Ticket Snipers can only issue a refund if notified within the required time
period (days) as mutually agreed to in the (terms and conditions)
We prepared a comprehensive
(pages with supporting documentation) statement of facts
for this client with twelve arguments to dismiss the traffic ticketThe
arguments were prepared based on specific information the client provided and
information obtained from the governmental agency that has jurisdiction at the
intersection where the alleged violation occurred including the operation of
the traffic signal timing and the yellow minimum standardsAll references with
respect to the installation of required notification signs were based on the
California Vehicle CodeAfter the statement of facts was finalized, we sent
all the documents to our client for review prior to filingTherefore, our
client was able to review the documents prior to signing them and filing the
documents with the courtThe client did not express any concerns about the
arguments in the statement prior to the filing of the documents with the court
It is important to note that the arguments presented in each case are subject
to the specific facts related to the conditions surrounding the issuance of the
ticket
Our experts do not
manufacture factsHowever, our experts will use the most advantageous
arguments to enhance the chances of dismissing the ticketHowever, just like
in any other case the final decision is with the judgeFurthermore, please
note that every client, prior to being able to sign up through our website’s
automated system for our service, must read and agree to the terms of our user
agreementThe automated system will NOT even allow a potential client to
complete the sign up process without reading and agreeing to the terms of the
user agreement which very clearly states in pertinent part: “You, the customer,
agree that you have read and agree to be bound by the terms and conditions set
forth in this Agreement
When you contest a traffic ticket
no one can guarantee the outcome of the case regarding the verdict rendered by
the courtAs such, Ticket Snipers does not guarantee any outcome related to
your traffic ticket including dismissal of the ticketIf you are found guilty
Ticket Snipers offers a refund of your service fee if the verdict is received
within days of the decisionThe courts impose the limited time frame, once
this time-frame has expired the violation becomes finalizedDue to the
numerous options available before the rebuttal time frame expires we cannot
issue a refund after the 10-day periodAfter the 10-day period expires the
violation has been finalized and no further action is available to further
contest the citation
Clearly stated in our (terms
and agreements), the user agreement cannot be any clearer that the dismissal of
the citation is not guaranteedPrior to signing up we inform our clients
numerous times “in the unlikely event you are found guilty a copy of the notice
of decision is due IMMEDIATELY.” We did not receive the official notice of
decision until after the 10-day period and the client has refused to take
responsibly for the lack of due diligenceWe are bounded by the terms and an
agreement agreed to before engaging our service, this information is universal
throughout the website and the formal agreementWe have offered to help the
client enroll in traffic school to no availOverall we are disappointed with
the outcome of the case and have taken every and all steps available to help rectify
the situation

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
This company is a fraudFor $they promise they will fight a speeding ticket, and if not successful, they will refund the feeFurthermore, they fraudulently induced me to use there services by indicating that there was greater than a 80% chance of being successfulFirst, there was never a change of my case being 80% successfulSecond, when they did not win the case and I asked for a refund, they come up with a reason not to refund the moneyIt was NEVER made clear to me (unless they fraudulently hid in some small text somewhere where no layperson would ever find it) that a requirement of the refund was that I had to send them a copy of the ruling within days of the court ruling or I would not get your money backIn my case, I am in Texas and I did not even receive the notice from the court within daysThere was no way to get a refundCatch By the time I received the notice via mail, it was beyond daysThe reason this company is a fraud is that they know they very few people will know about the days period and will they go through the trouble of disputing the claimI do not care about my refund as much as I want other people to be forewarned that this is company is a fraud.
Regards,
*** *** P.SAsk this company, under oath, to provide how many and what percent of total cases they have won in the last year (and then to provide proof)They don't want this to be known because the company is a scam

When you contest a traffic
ticket no one can guarantee the outcome of the case regarding the verdict
rendered by the courtAs such, Ticket Snipers does not guarantee any outcome
related to your traffic ticket including dismissal of the ticket and therefore,
Ticket Snipers can only issue a refund if notified within the required time
period (days) as mutually agreed to in the (terms and conditions)
We prepared a comprehensive
(pages with all supporting documentation and photographs) statement of facts
for this client with twelve arguments to dismiss the traffic ticketThe
arguments were prepared based on specific information the client provided and
information obtained from the governmental agency that has jurisdiction at the
intersection where the alleged violation occurred including the operation of
the traffic signal timing and the yellow minimum standardsAfter the statement
of facts was finalized, we sent all the documents to our client for review
prior to filingTherefore, our client was able to review the documents prior
to signing them and filing the documents with the courtThe client did not
express any concerns about the arguments in the statement prior to the filing
of the documents with the courtIt is important to note that the arguments
presented in each case are subject to the specific facts related to the
conditions surrounding the issuance of the ticket
Our experts do not
manufacture factsHowever, our experts will use the most advantageous
arguments to enhance the chances of dismissing the ticketHowever, just like
in any other case the final decision is with the judgeFurthermore, please
note that every client, prior to being able to sign up through our website’s
automated system for our service, must read and agree to the terms of our user
agreementThe automated system will NOT even allow a potential client to
complete the sign up process without reading and agreeing to the terms of the
user agreement which very clearly states in pertinent part: “You, the customer,
agree that you have read and agree to be bound by the terms and conditions set
forth in this Agreement
When you contest a traffic
ticket no one can guarantee the outcome of the case regarding the verdict
rendered by the courtAs such, Ticket Snipers does not guarantee any outcome
related to your traffic ticket including dismissal of the ticketIf you are
found guilty Ticket Snipers offers a refund of your service fee if the verdict
is received within days of the decisionOnce this time-frame has expired
the violation becomes finalizedDue to the numerous options available before
the rebuttal time frame expires we cannot issue a refund after the 10-day
periodAfter the 10-day period expires the violation has been finalized and no
further action is available to further contest the citation
Clearly stated in our (terms
and agreements), the user agreement cannot be any clearer that the dismissal of
the citation is not guaranteedPrior to signing up we inform our clients
numerous times “in the unlikely event you are found guilty a copy of the notice
of decision is due IMMEDIATELY.” We did not receive the official notice of
decision until after the 10-day period and the client has refused to take
responsibly for the lack of due diligenceWe are bounded by the terms and an
agreement agreed to before engaging our service, this information is universal
throughout the website and the formal agreementWe have offered to help the
client enroll in traffic school to no availOverall we are disappointed with
the outcome of the case and have taken every and all steps available to help rectify
the situation
(The client claims that our paperwork set the case for a in-person trial) In this case the client personally set the Court date incorrectly before our engagementClearly listed on the client's plea paperwork we had set the case for a trial by written declarationThe client had taken action on the violation prior to engaging our service that was Irreversible
Mr*** electronically signed and agreed to the terms
and conditions which specifically state their is no refund unless a trial by written decleration is acheived and the client is found guilty of the violation which is not the situation with Mr***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
First of all, ticketsnipers has not addressed my complaint.
Second of all, no one is arguing about the fact that their terms state that court decisions shoudl be sent immediately. Since I never received the court decision, I could not send anything. I did physically go to court and get the documentation I could. This case does not fall into a "normal" category since I never received (and to this day do not have) the documentation that ticketsnipers want. They can easily verify the verdict, and that is all that matters
Third of all, ticketsnipers is outright lying about speaking to me. I only spoke with one member of their staff, Mr***, two times. They did not return other left messages (dates included in previous complaint, nor did I speak with anyone else
I went to Revdex.com because of their negligence and lack of response. They also did not respond to my email where I sent the requested document I obtained from the court
I demand a refund and will continue until I get one
This operation is a scam. I wish I had read the Revdex.com complaints before I used them
Regards,
*** ***

When you contest a traffic
ticket no one can guarantee the outcome of the case regarding the verdict
rendered by the courtAs such, Ticket Snipers does not guarantee any outcome
related to your traffic ticket including dismissal of the ticket and therefore,
Ticket Snipers can only issue a refund if notified within the required time
period (days) as mutually agreed to in the (terms and conditions)
We prepared a comprehensive
(pages with all supporting documentation and photographs) statement of facts
for this client with eight different elements to dismiss the traffic ticket
The arguments were prepared based on specific information the client provided
and information obtained from the governmental agency that has jurisdiction at
the intersection where the alleged violation occurred including the operation
of the traffic signal timing and the yellow minimum standardsAfter the
statement of facts was finalized, we sent all the documents to our client for
review prior to filingTherefore, our client was able to review the documents
prior to signing them and filing the documents with the courtThe client did
not express any concerns about the arguments in the statement prior to the
filing of the documents with the courtIt is important to note that the
arguments presented in each case are subject to the specific facts related to
the conditions surrounding the issuance of the ticket
Our experts do not
manufacture factsHowever, our experts will use the most advantageous
arguments to enhance the chances of dismissing the ticketHowever, just like
in any other case the final decision is with the judgeFurthermore, please
note that every client, prior to being able to sign up through our website’s
automated system for our service, must read and agree to the terms of our user
agreementThe automated system will NOT even allow a potential client to
complete the sign up process without reading and agreeing to the terms of the
user agreement which very clearly states in pertinent part: “You, the customer,
agree that you have read and agree to be bound by the terms and conditions set
forth in this Agreement
When you contest a traffic
ticket no one can guarantee the outcome of the case regarding the verdict
rendered by the courtAs such, Ticket Snipers does not guarantee any outcome
related to your traffic ticket including dismissal of the ticketIf you are
found guilty Ticket Snipers offers a refund of your service fee if the verdict
is received within days of the decisionOnce this time-frame has expired
the violation becomes finalizedDue to the numerous options available before
the rebuttal time frame expires we cannot issue a refund after the 10-day
periodAfter the 10-day period expires the violation has been finalized and no
further action is available to further contest the citation
Clearly stated in our (terms
and agreements), the user agreement cannot be any clearer that the dismissal of
the citation is not guaranteedPrior to signing up we inform our clients
numerous times “in the unlikely event you are found guilty a copy of the notice
of decision is due IMMEDIATELY.” We did not receive the official notice of
decision until after the 10-day period and the client has refused to take
responsibly for the lack of due diligenceWe are bounded by the terms and an
agreement agreed to before engaging our service, this information is universal
throughout the website and the formal agreement
Each client personally sends the defense paperwork
to the courthouse
The court notarizes and certifies the date and address provided
by the client before sending out a copy of the verdict to ensure accuracy and
to provide proof of the verdict being sent in a timely mannerThis document is
referred to as the “Court’s Certificate of Mailing”, this documents is included
in every case showing the diligence of the courthouse.
*** *** electronically signed and agreed to the terms
and conditions that specifically state the no refund policy due to
ineligibility that was not met and cannot be altered for any circumstance

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[I am not satisfied with the response from Ticket Snipers to my complaintBased on the fact that I have only one (1) Ticket on my driving record and I was told by the Court of Santa Monica that the reason I was denied Traffic School, was because they did not receive a Trial de Novo request from me, so that Traffic School could be requested within the day period they allowed meTicket Snipers issued me two forms to send to the Court to Request Traffic School - both of which were incorrect forms! Because they are not up to date on the current laws and rules of the Court regarding how to request TS, I was told by Snipers that the Santa Monica Court Clerk was Wrong and that a Trial de Novo did NOT need to be filedInstead Ticket Snipers sent me two forms requesting Traffic School to send to the Court(I have copies of the these request forms if you would like to review them)Therefore, I lost my window of time to have my request honored! In addition, Ticket Snipers Never refunded me $of the fees that I paid themThey stated in the letter to the Revdex.com that they refunded all of my monies however, they did not! I feel that I was treated horribly by this Company and their SupervisorsMy E mails went unanswered and I cannot believe that this is how they treat their Customers! I honestly expect to receive my refund of $and hope that Ticket Snipers will do the right thing and refund meEspecially now that they have cost me three years of increased insurance rates and they refuse to take responsibility for their error in my caseIt is clearly unjustI am a person who cannot afford to be slapped with increased insurance rates simply because their Customer Service Employee sent me the incorrect forms twice and caused me to lose my window of time to be granted Traffic SchoolAgain, I have these forms for your review if you would like to see themThank you.]
Regards,
*** ***

We have exhausted every possible avenue, at this time no further options are available due to the client's negligence and lack of due diligence

No further action can be taken at this time

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** , and find that arbitration is necessary.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.No, the merchant did not honor its termsIt did everything it could to not honor its own terms All the evidence and documentation were submitted already.
Please issue me the refund and honor your own terms
Regards,
*** **

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
This company is a fraudFor $they promise they will fight a speeding ticket, and if not successful, they will refund the feeFurthermore, they fraudulently induced me to use there services by indicating that there was greater than a 80% chance of being successful.First, there was never a change of my case being 80% successfulSecond, when they did not win the case and I asked for a refund, they come up with a reason not to refund the moneyIt was NEVER made clear to me (unless they fraudulently hid in some small text somewhere where no layperson would ever find it) that a requirement of the refund was that I had to send them a copy of the ruling within days of the court ruling or I would not get your money back.In my case, I am in Texas and I did not even receive the notice from the court within daysThere was no way to get a refundCatch By the time I received the notice via mail, it was beyond days.The reason this company is a fraud is that they know they very few people will know about the days period and will they go through the trouble of disputing the claim.I do not care about my refund as much as I want other people to be forewarned that this is company is a fraud.
Regards,
*** ***
P.SAsk this company, under oath, to provide how many and what percent of total cases they have won in the last year (and then to provide proof)They don't want this to be known because the company is a scam

Mr*** contacted our office on May 12, for legal
assistanceAfter discussing our service with Mr*** he personally made the
payment with his card and service officially begun on the violation
Mr*** engaged our service to compose a defense for a
trial by written declaration to contest a traffic ticket he was issuedMr
*** personally read, signed, and agreed to the terms of our serviceBy
agreeing to our terms of service, Mr*** understood that we would compose
the defenses for the dismissal of his traffic tickets and he was required to
send the defenses to the court
All information used in the documents is based on the
information that Mr*** to us through our online system, email, and through
multiple conversations he had with our legal teamPayment for our service is
not for attorney representation, we do not appear on behalf of clients issued
traffic tickets, this was explained to him each time he engaged our service
When Mr*** signed/agreed to the terms of service, he
understood we make no promises to the outcome of the case and that are fee is
for drafting and completing the trial documents regardless of outcome of the
trialIf the client is found guilty he would simply need to send us the
verdict within 10-days, he is not required to go to court on a new trial in
order to qualify for our service fee refundMr*** was again re-notified
about the 10-day policy through our terms of service, verbally over the phone
by our legal team and via email, we clearly state the verdict must be received
within 10-days to qualify for a service fee refundMr*** received the
verdict and did not send a copy of the verdict over in a timely manner to
qualify for a service fee refundNot sending a copy of the verdict is
negligence and directly violates the terms and conditions mutually agreed upon
by not submitting the verdict to us in a timely manner
We have performed our service as described and in a timely
manner

Dear Sarah GoelzThank you for following up on my complaintHere is the body of my last attempt to receive the refund from Ticket SnipersI also have the court's decision attached herePlease note an error in my response to them - the $non refundable fee I requested should've been $Best regards
*** ***
"Hello,
my name is *** *** and this is my third attempt to receive the refund for my caseOur business contract quoted: "You must send a copy of the verdict within days of the courts certification of mailing to be eligible for a refund (terms and conditions)I have fulfilled my responsibility to report courts decision in time and here are the facts:
- 10/26/2015 Guilty verdict in my case was filed by Superior Court of California- 11/03/2015 Court's certified mailing date of the documents (please see attached letter showing the time certification of the letter in clerk's handwritingIt is the same handwriting throughout the letter and it is signed by the clerkIt clearly states that the letter was mailed on 11/03/2015)
- 11/04/2015, 7:30PM I have received the certified letter from the Superior Court- 11/08/2015 you received and confirmed my e-mail informing you about the court decision and a copy of the court's letterAs the facts above state, I have fulfilled my obligation to report the courts decision to you within days from the courts certified mailingI have saved all written and electronic correspondence and all of my actions are well and chronologically documentedI respectfully request the refund of the initial payment issued to your company, minus the $of non-refundable document-drafting fee included in my case I agreed to payShould you further ignore your obligation to fulfill our business contract to issue the refund, please be advised that I will seek a legal actionRegards
*** ***
661-645-5937"

Dear ***, I wanted to thank you for your assistance, I wanted to let you know that with both your assistance along with social media, I was able to reach a resolution in this matter with *** ** *** (Founder/President) ofTicket Snipers, A Legal Corporation. Sincerely, *** ***

Several members of
our case development team spoke with the customer and issued an apology for any
misunderstanding that may or may not have occurredThe client was denied traffic school due to her multiple violations (2) in less than a yearThe client has refused to take responsibility for her own actions and continues to blame our company for her aggressive driving habits, incompetence and negligenceAs promised we have refunded the clients entire
service fee back to her card immediately and welcome any further questions regarding
this manner

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
The response is the same as what they gave me before My complaint has nothing to do with a new day policy which they are enforcing now nor that the courts gave me a guilty decision
My complaint is that the company is not honoring the day money back guarantee that was what I paid for and was sold to me when I purchased their services It is clear from other customer complaints, my screenshot of Ticketsniper's website with prior day money back guarantee refund policy, and Ticketsniper's email correspondence with other customers that they had a day policy in place at the time of my purchase They never ever contacted me or customers like myself to give notice that there was a policy change to a service we purchased previously nor have they made any effort to try to make good on their original agreement There is no correspondence from them to establish that a day policy was our agreement or their policy at the time when I purchased their services All that is clear, is that this is a term under which they are selling their service now and are trying to enforce to defraud me of the refund they guaranteed me under the original terms of purchase There is no evidence of them contacting me to disclose that the terms of their policy have changed and that it will affect customers like myself who purchased their services under a day agreement This at least would have given me notice to deliver the documents under the new policy which is substantially shorter than what was originally promised Instead, I submitted my documents within the terms of their day refund policy and am rejected for a refund on the basis of a day policy that was never disclosed to me previously, I never agreed to, was not the policy under which I purchased the service
Ticketsniper's response when showing them evidence and reasons for my complaint is to not address any of my complaints directly Instead, they ignore the evidence I provided regarding a day policy, and neither confirm nor deny that they had a day policy, or acknowledge that they made changes to their policy They have not provided any argument or evidence to show that I agreed to a day policy during the time of purchase or, was given fair notice of a change to a day policy Instead they are simply repeating the same argument in an attempt to justify their actions to defraud me of my refund
Regards,
*** ***

Mr*** contacted our office on May 12, for legal
assistanceAfter discussing our service with Mr*** he personally made the
payment with his card and service officially begun on the violation
Mr*** engaged our service to compose a defense for a
trial by written declaration to contest a traffic ticket he was issuedMr
*** personally read, signed, and agreed to the terms of our serviceBy
agreeing to our terms of service, Mr*** understood that we would compose
the defenses for the dismissal of his traffic tickets and he was required to
send the defenses to the court
All information used in the documents is based on the
information that Mr*** to us through our online system, email, and through
multiple conversations he had with our legal teamPayment for our service is
not for attorney representation, we do not appear on behalf of clients issued
traffic tickets, this was explained to him each time he engaged our service
When Mr*** signed/agreed to the terms of service, he
understood we make no promises to the outcome of the case and that are fee is
for drafting and completing the trial documents regardless of outcome of the
trialIf the client is found guilty he would simply need to send us the
verdict within 10-days, he is not required to go to court on a new trial in
order to qualify for our service fee refundMr*** was again re-notified
about the 10-day policy through our terms of service, verbally over the phone
by our legal team and via email, we clearly state the verdict must be received
within 10-days to qualify for a service fee refundMr*** received the
verdict and did not send a copy of the verdict over in a timely manner to
qualify for a service fee refundNot sending a copy of the verdict is
negligence and directly violates the terms and conditions mutually agreed upon
by not submitting the verdict to us in a timely manner
We have performed our service as described and in a timely
manner

*** *** personally contacted our office for legal assistanceAfter discussing our service with Mr*** payment was made and service officially begun on the violationMr*** engaged our service to compose a defense for a trial by written declaration to contest a traffic ticketMr***
personally read, electronically signed, and agreed to the terms of our service (see attached)By agreeing to our terms of service (attached), Mr*** understood that we would compose a legal brief to contest a California traffic ticketPayment for our service is strictly and solely for drafting the providing legal documents and not for results, which is clearly stated in our service contract (attached)Mr*** read, understood, signed, and agreed to the terms of service in writing by signing our “Service Contract.” This contract specifically includes no promises as to the outcome of the caseThere is also a fully disclosed NON-REFUNDABLE document drafting fees for completing the trial documents regardless of outcome of the trialWe have performed the service in full, as described and in a timely mannerThe client did not submit his paperwork to the Court by his due date and refuses to accept responsibility for his error

*** *** personally contacted our office for legal assistanceAfter discussing our service with *** *** payment was made and service officially begun on the violation *** *** engaged our service to compose a defense for a trial by written declaration to
contest a traffic ticket*** *** personally read, signed, and agreed to the terms of our service (see attached)By agreeing to our terms of service, *** *** understood that we would compose a legal brief to contest a California traffic ticket Payment for our service is strictly and solely for drafting the providing legal documents and not for results, which is clearly stated in our service contract (attached) *** *** read, understood, signed, and agreed to the terms of service in writing by signing our “Service Contract.” This contract specifically includes no promises as to the outcome of the caseThere is also a fully disclosed NON-REFUNDABLE $document drafting fee for completing the trial documents regardless of outcome of the trial *** *** has breached our agreement and service contract by directly violating the terms of the contract Failure to take the required action on *** ***’ behalf is negligence and directly violates the terms and conditions mutually agreed upon in writing before services were rendered We have performed the service in full, as described in a timely mannerThis complaint in unfounded and unjustified with no merit and should be denied in a timely manner

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The terms of Ticket Snipers refund clearly stated " In the unlikely event you are found guilty, promptly send us a copy of the "Notice of Decision" (TR-215) within days of the courts certification of mailing date and Ticket Snipers will issue you an Immediate refund"
I've taken several screen shots of Ticket Snipers's website which lists the terms of its refund policy and I've attached one such picture here for you to understand the terms of its refund policyIn my case, the courts certification of mailing date is June 23, This is clearly printed out on TR-I'm attaching front and back pages of my TR-so that you can verify the courts certification of mailing date of June 23, I submitted my request for refund on July 2nd, Ticker Snipers sent out a confirmation email when it received my request for refundI'm also attaching this email here so that you can verify that I indeed sent out request for refund to Ticket Snipers on July 2nd, June 23, to July 2, is within days.
Ticket Snipers did not provide any service that is helpful to me (I was found guilty) and when I submitted my request for refund in full accordance with its refund policy, it refused to issue me the refund
Please review all the hard evidence that I've attached
Regards,
*** **