Ticket Snipers

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Your site claims that if I'm found guilty based upon the appeal that you prepared for me, then you refund the service feeAs stated in my original complaint, I am not after your doc drafting fee of $I want my refund of the $service feeI am not in violation of anythingWhen I informed you on May 2, that the court found me guilty, the contract was overThe only remaining item was for you to refund my $You lost the case for meYou need to pay upIt is illegal and unethical to do otherwise Regards, [redacted] ***

When you contest a traffic ticket no one can guarantee the outcome of the case regarding the verdict rendered by the courtAs such, Ticket Snipers does not guarantee any outcome related to your traffic ticket including dismissal of the ticket and therefore, Ticket Snipers can only issue a refund if notified within the required time period (days) as mutually agreed to in the (terms and conditions) We prepared a comprehensive (pages with all supporting documentation and photographs) statement of facts for this client with twelve arguments to dismiss the traffic ticketThe arguments were prepared based on specific information the client provided and information obtained from the governmental agency that has jurisdiction at the intersection where the alleged violation occurred including the operation of the traffic signal timing and the yellow minimum standardsAll references with respect to the installation of required notification signs were based on the California Vehicle CodeAfter the statement of facts was finalized, we sent all the documents to our client for review prior to filingTherefore, our client was able to review the documents prior to signing them and filing the documents with the courtThe client did not express any concerns about the arguments in the statement prior to the filing of the documents with the court It is important to note that the arguments presented in each case are subject to the specific facts related to the conditions surrounding the issuance of the ticket Our experts do not manufacture factsHowever, our experts will use the most advantageous arguments to enhance the chances of dismissing the ticketHowever, just like in any other case the final decision is with the judgeFurthermore, please note that every client, prior to being able to sign up through our website’s automated system for our service, must read and agree to the terms of our user agreementThe automated system will NOT even allow a potential client to complete the sign up process without reading and agreeing to the terms of the user agreement which very clearly states in pertinent part: “You, the customer, agree that you have read and agree to be bound by the terms and conditions set forth in this Agreement When you contest a traffic ticket no one can guarantee the outcome of the case regarding the verdict rendered by the courtAs such, Ticket Snipers does not guarantee any outcome related to your traffic ticket including dismissal of the ticketIf you are found guilty Ticket Snipers offers a refund of your service fee if the verdict is received within days of the decisionThe courts impose the limited time frame, once this time-frame has expired the violation becomes finalizedDue to the numerous options available before the rebuttal time frame expires we cannot issue a refund after the 10-day periodAfter the 10-day period expires the violation has been finalized and no further action is available to further contest the citation Clearly stated in our (terms and agreements), the user agreement cannot be any clearer that the dismissal of the citation is not guaranteedPrior to signing up we inform our clients numerous times “in the unlikely event you are found guilty a copy of the notice of decision is due IMMEDIATELY.” We did not receive the official notice of decision until after the 10-day period and the client has refused to take responsibly for the lack of due diligenceWe are bounded by the terms and an agreement agreed to before engaging our service, this information is universal throughout the website and the formal agreementWe have offered to help the client enroll in traffic school to no availOverall we are disappointed with the outcome of the case and have taken every and all steps available to help rectify the situation

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] The non refundable amount is $regardless of outcome, and the amount owed to me is $it clearly states in the online version and the contract the amounts mentioned in my response

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolvedAs you can see that the decision was 12/11/and recorded on 12/18/14, still unknown when it was mailed by the court to me Minimilly the court held the decision for days before even mailingThis does not account for the weekends and Christmas holiday either For Ticket Snipers to say they need the request within days of the decision is virtially impossible Regards, [redacted] ***

Due to the clients untimely actions no further action is available at this time

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] Their day response can be totally unrealistic and I think that they put it in the contract, and knowing this which is deceptive The court made a decision on my case on 7/29/but by the time they mailed me the decision it was not until 8/6/ I was gone for a week the first week of August as my son died of a tragic accident at years old I was out of town taking care of his affairs did not get back until 8/10/making my response in days impossible to make Even if I was gone for days on vacation it would be impossible to fulfill their requirements if I left on 8/ I called them and explained my situation and even sent them my sons death certificate which they said they would take into account and get back to me, but they never did I feel I should get my money back and any company that cares about cus***er service and has any compassion would gladly refund my money I would love to talk to the President of Ticket Snipers.Their policy of days is not fair especially when the court and post office are involved in the delivery of the timing My case is especially different than because of the death of my son Please try and get an officer of Ticket Snipers to call me [redacted] Thanks, ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I want other people to be aware of Ticket Snippers' fraudI will donate any and all monies recovered to Revdex.com's anti-fraud effortsI want the general public to know how Ticket Snippers uses fraudelent advertising to con customers and take their moneyThe only way they stay in business is because he general public is unaware of their lies and misrepresentationsTheir current web page (ticketsnippers.com) unequivocally states in bold "If your ticket is not dismissed YOU WILL GET YOURMONEY BACK, IRON CLAD AND GUARANTEED!"Ask them under oath, how many cases they are successfully resolved in their clients favor and ask them to show proofThey fraudently misrepresented to me that over 80% of cases are successfulThat is fraudulent enticementThey also misrepresents to me that if they where not successful they would refund my moneyThey did not! If the Revdex.com refuses to act, I am worried about the integrity of the Revdex.com's consumer protectionCall me and I am happy to talk to you in detail about how this fraud is perpetuatedRegards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The defense package sold to me contained information: Warning signs that were missing in the photos attached are actually in place The City also has Warning signs at major entry arteries which aslo cover the City's signing requirements The Statement that the City of [redacted] is not in compliance with all regulations is falseIt gets down to the bad defense info, nothing else matters [redacted] of the [redacted] Sheriff's Dept will substantiate my statements Regards, [redacted]

We have contacted MsM [redacted] regarding this issue, when you contest a traffic ticket no one can guarantee the outcome of the case regarding the verdict rendered by the court As such, Ticket Snipers does not guarantee any outcome related to your traffic ticket including the dismissal of the ticketIf you are found guilty Ticket Snipers offers a refund of your service fee if the verdict is received within days of the decisionOnce this time-frame has expired the violation becomes finalized The client lists the correct mailing address on each form, we have no control over the address that is given by each client at their own directionWe sympathize with the client, due to the numerous options available before the rebuttal time frame expires we cannot issue a refund after the 10-day periodAfter the 10-day period expires the violation has been finalized and no further action is availableBecause the client has let this mandatory time frame expired no further action can be taken on the violation We are willing to work with the client on a resolution if any were availableAs a good faith gesture, we will contest the clients next violation pro-bono

This Company turns off their email server outside business hours SO if you send them email during hours they are closed they do not recieve it and if you are sending in refund documents to them via-email the email gets returned and in my case I email evenings It appears to be a intended scam/refund scamBuyer BEWARE What the game seems to be is that in days there are two weekends and all the evenings when your mail cant get to them and it gets returned as undeliverable UNTIL the server is turned back onSO if you send email at night your mail seeking your refund gets returned to sender and your 10days which amounts to days if you subtract the days their mail server is off and then the after 6-8am it is off as wellSO good luck notifying them via their instructionsI might take them to small claims court in Bakersfield and let them drive up here to defend their sketchy practices

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below No, the merchant did not honor its termsIt did everything it could to not honor its own terms All the evidence and documentation were submitted alreadyPlease issue me the refund and honor your own terms Regards, [redacted] **

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The terms of Ticket Snipers refund clearly stated " In the unlikely event you are found guilty, promptly send us a copy of the "Notice of Decision" (TR-215) within days of the courts certification of mailing date and Ticket Snipers will issue you an Immediate refund" I've taken several screen shots of Ticket Snipers's website which lists the terms of its refund policy and I've attached one such picture here for you to understand the terms of its refund policy.In my case, the courts certification of mailing date is June 23, This is clearly printed out on TR-I'm attaching front and back pages of my TR-so that you can verify the courts certification of mailing date of June 23, 2015.I submitted my request for refund on July 2nd, Ticker Snipers sent out a confirmation email when it received my request for refundI'm also attaching this email here so that you can verify that I indeed sent out request for refund to Ticket Snipers on July 2nd, 2015.June 23, to July 2, is within daysTicket Snipers did not provide any service that is helpful to me (I was found guilty) and when I submitted my request for refund in full accordance with its refund policy, it refused to issue me the refund Please review all the hard evidence that I've attached Regards, [redacted] **

Due to the customer's negligence no further action is available at this time

I had a red light offence in San Francisco, paid the fee and lost in courtI had no complaint about losing the case but TicketSnipers simply refuses to refund the fee minus admin costs as promisedI even visited the premises but no one even answered the door (appeared a private residence) Months of phone calls, emails etc and no responsesI recommend never to use this company [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below They have actually never tried to communicate with me and completely ignore my emails and phone callsI guess they weren't planning on me having proof that they changed the terms of the agreement AFTER I purchased their servicesI'm not asking for them to guarantee the outcome of the verdict, I am asking them to honor the refund policy as it was stated WHEN I PURCHASED THIS SERVICE, not their refund policy after they decided to change it without even notifying me They are not even denying that this is an absolute fact, I see no mention of that at all and that is the entire basis for my complaintThere are no "options for rebuttal" that take place within this day time frameticketsnipers does not do appeals AT ALLI would need to get a different attorney thatThis is what they told me before they starting ignoring my texts and emails completelyThey had a day time frame in place but since they're hardly winning any cases anymore they changed it to a day time frame so they never have to issue refunds anymoreIt took almost a week for a court clerk to even sign off on the verdict and the days had lapsed by the time I received anything in the mailAlso, the violation is not finalized after daysAccording to the LAW and the court documents I received, the verdict is finalized after daysAgain, this magical day period ticketsnipers keeps harping on does not existIt only exists to steal people's money and not honor their refund guaranteeWHEN I PURCHASED THIS SERVICE THE REFUND POLICY STATED I HAVE DAYS TO RETURN MY FORMS FOR A REFUNDI have provided proof of this and they have not even denied changing their policy on refundsI returned my forms well within daysYou cannot change the terms of service after I purchase the service and not notify me of this changeI want my refundI really want the entire $back as they failed to honor the contract but I will settle for the $as agreedTheir "good faith gesture" of offering pro bono services for my next violation is just an obvious attempt to avoid negative feedback from the Revdex.comWhy would I want to use their services again when, by looking at the reviews on Yelp, they are losing about 90% of their cases recently? I'm guessing by the time I get another traffic ticket they will be out of business Again, I need to clarify this one last time as they seem to be avoiding the facts hereI did not ask for a guarantee that my traffic ticket would be dismissedI am asking them to honor the refund policy as it was stated when I purchased this service Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The simplest option is to refund the $Your website promises that if the case is lost, the client will be refunded the cost of the service minus $I paid $and lost, so I believe it is your responsibility to live up to your promisesI am not sure what your business model is, but making your clients happy when it's such an open and shut case should be your number one objective Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The information (Facts) were untrue and not a representation of the site conditions Further, it represents that the City of [redacted] was not in compliance with State requirements to operate red light cameras This is untrue according to the court and the city representative My evidence conflicted with their evidence While I was not guaranteed a dismissal, I was guaranteed a refund less $if I did not beat the ticket Yes, once the City of [redacted] showed me that the info supplied by Ticket Snipers was false, I changed my plea to get traffic school and not have the points on my record and increased insurance premiums The whole point here is that what Tick Snipers sold me was a [redacted] defense Regards, [redacted]

When you contest a traffic ticket no one can guarantee the outcome of the case regarding the verdict rendered by the courtAs such, Ticket Snipers does not guarantee any outcome related to your traffic ticket including dismissal of the ticket and therefore, Ticket Snipers can only issue a refund if notified within the required time period (days) as mutually agreed to in the (terms and conditions) We prepared a comprehensive (pages with all supporting documentation and photographs) statement of facts for this client with twelve arguments to dismiss the traffic ticketThe arguments were prepared based on specific information the client provided and information obtained from the governmental agency that has jurisdiction at the intersection where the alleged violation occurred including the operation of the traffic signal timing and the yellow minimum standardsAll references with respect to the installation of required notification signs were based on the California Vehicle CodeAfter the statement of facts was finalized, we sent all the documents to our client for review prior to filingTherefore, our client was able to review the documents prior to signing them and filing the documents with the courtThe client did not express any concerns about the arguments in the statement prior to the filing of the documents with the court It is important to note that the arguments presented in each case are subject to the specific facts related to the conditions surrounding the issuance of the ticket Our experts do not manufacture factsHowever, our experts will use the most advantageous arguments to enhance the chances of dismissing the ticketHowever, just like in any other case the final decision is with the judgeFurthermore, please note that every client, prior to being able to sign up through our website’s automated system for our service, must read and agree to the terms of our user agreementThe automated system will NOT even allow a potential client to complete the sign up process without reading and agreeing to the terms of the user agreement which very clearly states in pertinent part: “You, the customer, agree that you have read and agree to be bound by the terms and conditions set forth in this Agreement When you contest a traffic ticket no one can guarantee the outcome of the case regarding the verdict rendered by the courtAs such, Ticket Snipers does not guarantee any outcome related to your traffic ticket including dismissal of the ticketIf you are found guilty Ticket Snipers offers a refund of your service fee if the verdict is received within days of the decisionThe courts impose the limited time frame, once this time-frame has expired the violation becomes finalizedDue to the numerous options available before the rebuttal time frame expires we cannot issue a refund after the 10-day periodAfter the 10-day period expires the violation has been finalized and no further action is available to further contest the citation Clearly stated in our (terms and conditions), the user agreement cannot be any clearer that the dismissal of the citation is not guaranteedPrior to signing up we inform our clients numerous times “in the unlikely event you are found guilty a copy of the notice of decision is due IMMEDIATELY.” We did not receive the official notice of decision until after the 10-day period and the client has refused to take responsibly for the lack of due diligenceWe are bounded by the terms and an agreement agreed to before engaging our service, this information is universal throughout the website and the formal agreementWe have offered to help the client enroll in traffic school to no availOverall we are disappointed with the outcome of the case and have taken every and all steps available to help rectify the situation

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [I have included a copy of the email from ticketsnipersIt states that they will "gladly" refund my money minus a $fee if the judge is not favorable in my traffic caseTicketsnipers is clearly involved in some kind of fraudulent, unfair business practiceI sent them the judges verdict via e-mail the day I received itI qualify for the refund and they won't explain to me why they wont send itI hope that the Revdex.com can keep this case open if for no other reason than to warn others of Ticketsipers unwillingness to honor their refund policy] Regards, [redacted]

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The information provided by Ticket Snipers is not accurate. I sent a copy of my ticket for their evaluation on February 10, 2015. They replied to my e-mail stating the case was still good and I was able retain their services. I retained their services the same day. When I went to court the following day February 11th, 2015 the court told me the date for disputing the ticket had been expired over 2 months ago and there was nothing I could do. Since Ticket Snipers had a copy of my ticket for evaluation of the case prior purchasing their service, they knew this information and upheld disclosing it so I would purchase their service. After receiving this information from the court I called and e-mailed Ticket Snipers several times and I was never able to speak with a real person, so I left messages which none of them was returned. I've requested a refund since they offer a 100% Money Back Guarantee (https://ticketsnipers.com/refunds/) and have also never heard back. See attached supporting documents. Regards, [redacted] ***