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Reviews Traffic Ticketing Law Ticket Snipers

Ticket Snipers Reviews (260)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.Dear Revdex.com, I was very dissatisfied with the response from Ticket SniperThey offered no resolution to this caseTheir response is filled with inaccuracies and vuage excuses as to why they did not honor their own refund policyI have an e-mail from them that states that all I have to do is send in the judges verdict within days of receiving it and they will refund my money minus a $chargeI submitted the paper work the very day I received in the mailI qualified for the refund, and they simply do not want to honor the refund policyTicket Snipers is hiding behind inaccuracies and vague excuses I am asking that this case stay open if for no other reason than to warn others of Ticket Snipers reluctance to honor legitimate refund requests and their poor customer serviceAlso, I would still like my refund minus the $charge Regards, [redacted]

When you contest a traffic ticket no one can guarantee the outcome of the case regarding the verdict rendered by the courtAs such, Ticket Snipers does not guarantee any outcome related to your traffic ticket including dismissal of the ticket and therefore, Ticket Snipers can only issue a refund if notified within the required time period (days) as mutually agreed to in the (terms and conditions) We prepared a comprehensive (pages with all supporting documentation and photographs) statement of facts for Mr [redacted] for this client with eight different elements to dismiss the traffic ticket The arguments were prepared based on specific information the client provided and information obtained from the governmental agency that has jurisdiction at the intersection where the alleged violation occurred including the operation of the traffic signal timing and the yellow minimum standardsAfter the statement of facts was finalized, we sent all the documents to our client for review prior to filingTherefore, our client was able to review the documents prior to signing them and filing the documents with the courtThe client did not express any concerns about the arguments in the statement prior to the filing of the documents with the courtIt is important to note that the arguments presented in each case are subject to the specific facts related to the conditions surrounding the issuance of the ticket Our experts do not manufacture factsHowever, our experts will use the most advantageous arguments to enhance the chances of dismissing the ticketHowever, just like in any other case the final decision is with the judgeFurthermore, please note that every client, prior to being able to sign up through our website’s automated system for our service, must read and agree to the terms of our user agreementThe automated system will NOT even allow a potential client to complete the sign up process without reading and agreeing to the terms of the user agreement which very clearly states in pertinent part: “You, the customer, agree that you have read and agree to be bound by the terms and conditions set forth in this Agreement When you contest a traffic ticket no one can guarantee the outcome of the case regarding the verdict rendered by the courtAs such, Ticket Snipers does not guarantee any outcome related to your traffic ticket including dismissal of the ticketIf you are found guilty Ticket Snipers offers a refund of your service fee if the verdict is received within days of the decisionOnce this time-frame has expired the violation becomes finalizedDue to the numerous options available before the rebuttal time frame expires we cannot issue a refund after the 10-day periodAfter the 10-day period expires the violation has been finalized and no further action is available to further contest the citation Clearly stated in our (terms and agreements), the user agreement cannot be any clearer that the dismissal of the citation is not guaranteedPrior to signing up we inform our clients numerous times “in the unlikely event you are found guilty a copy of the notice of decision is due IMMEDIATELY.” We did not receive the official notice of decision until after the 10-day period and the client has refused to take responsibly for the lack of due diligenceWe are bounded by the terms and an agreement agreed to before engaging our service, this information is universal throughout the website and the formal agreement Each client personally sends the defense paperwork to the courthouse The court notarizes and certifies the date and address provided by the client before sending out a copy of the verdict to ensure accuracy and to provide proof of the verdict being sent in a timely mannerThis document is referred to as the “Court’s Certificate of Mailing”, this documents is included in every case showing the diligence of the courthouse Mr [redacted] electronically signed and agreed to the terms and conditions that specifically state the no refund policy due to ineligibility that was not met and cannot be altered for any circumstance

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The company Ticket Snipers responded providing the following message: "At this time no further action can be taken, all available methods have been exhausted."The company seems to have decided to end the dispute by simply ending the dispute without answering the body of complaintI ask Revdex.com to display the matter in it's entirety of their website in order to provide invaluable information to Ticket Snipers customers and to avoid similar complaints in the future Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Before I purchased their service I sent a copy of my traffic ticket and asked if I could still fight since court date had passed and they assured me I could, so I paid for the service and went to court the following day to find out there was nothing I could doAfter that, I called at least times for the following weeks and sent several e-mails (about 20) and they never replied my calls or e-mails to provide a refund for the serviceI'm trying to resolve this issue in a amicable way but they are acting in bad faith Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.The timely response required to satisfy your terms of service and not be in breach of contract was not possible due to a delay in me receiving the notice from the courtThis resultant breach was never in my control and lies solely on the consistent efficiency of the US Postal ServiceThe notice was mailed by the court without certification, tracking or expedition during a busy holiday seasonI conveyed the notice to your offices on the same calendar day that I received itI have followed the terms in good faith and it is unreasonable to ask me to accept a denial of the original agreement terms due to a process outside of the control of both partiesPlease honor the spirit of the original agreement and issue a refund minus the drafting fee Regards, [redacted] ***

All available actions have been taken at this timeDue to the untimeliness of the client no further action is available

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] There seems no attempt was made by Ticket Snipers to read or even respond to my last e-mail.I am only requesting that you should honor your advertisement of a % refund of the service fee minus the document preparation fee.As you know also, your online advertisement stated a fee of $ 179.00, but charged me $ Why? I now feel the public should be warned in advance before dealing with your company.In my case the only way to solve my dispute with you is trough legal Civil Court action , [redacted] ***

The client claims the notice was sent to the wrong addressWhen preparing the defense paperwork at the direction of the client each individual lists their OWN address on the court forms to receive a response from the courtEach mailing address is the sole responsibility of the client to list correctly, if the client moves, lists an incorrect address or fails to notify the USPS of their forwarding address their negligent actions are out of our controlWe completed the defense work flawlessly in a timely manner as required by the terms and agreements Ticket Snipers does not guarantee any outcome related to your traffic ticket including the dismissal of the ticketIf you are found guilty Ticket Snipers offers a refund of your service fee if the verdict is received within days of the decisionOnce this time-frame has expired the violation becomes finalized Due to the numerous options available before the rebuttal time frame expires we cannot issue a refund after the 10-day periodAfter the 10-day period expires the violation has been finalized and no further action is availableBecause the client has let this mandatory time frame expired no further action can be taken on the violation

I never received a written denial of the court because I was never able to file the documents in first placeTicket Snipers mislead me when I sent them a copy of my ticket and I specifically asked them if I still had time to dispute the ticketThey told me, yes, so I would purchase their serviceI found out after I went to the court to file the documents they gave me the wrong information and the court couldn't file any documents pertaining to my ticket because court date has passed

We have tried numerous times to communicate with Mr. [redacted] , when you contest a traffic ticket no one can guarantee the outcome of the case regarding the verdict rendered by the court. As such, Ticket Snipers does not guarantee any outcome related to your traffic ticket including the dismissal of the ticket. If you are found guilty Ticket Snipers offers a refund of your service fee if the verdict is received within 10 days of the decision. Once this time-frame has expired the violation becomes finalized. Due to the numerous options available before the rebuttal time frame expires we cannot issue a refund after the 10-day period. After the 10-day period expires the violation has been finalized and no further action is available. Because the client has let this mandatory time frame expired no further action can be taken on the violation. We have exhausted every avenue/resources available in efforts of meeting the client’s demands. Due to the customer's time mis-management no further action is available on this violation.

[redacted] contacted our office on June 24, for legal assistanceAfter discussing our service with Mr [redacted] he personally made the payment with his card and service officially begun on the violation [redacted] engaged our service to compose a defense for a trial by written declaration to contest a traffic ticket he was issued [redacted] personally read, signed, and agreed to the terms of our serviceBy agreeing to our terms of service, [redacted] understood that we would compose the defenses for the dismissal of his traffic tickets and he was required to send the defenses to the court All information used in the documents is based on the information that [redacted] to us through our online system, email, and through multiple conversations he had with our legal teamPayment for our service is not for attorney representation, we do not appear on behalf of clients issued traffic tickets, this was explained to him each time he engaged our service When [redacted] signed/agreed to the terms of service, he understood we make no promises to the outcome of the case and that are fee is for drafting and completing the trial documents regardless of outcome of the trialIf the client is found guilty he would simply need to send us the verdict within 10-days, he is not required to go to court on a new trial in order to qualify for our service fee refund [redacted] was again re-notified about the 10-day policy through our terms of service, verbally over the phone by our legal team and via email, we clearly state the verdict must be received within 10-days to qualify for a service fee refund [redacted] received the verdict and did not send a copy of the verdict over in a timely manner to qualify for a service fee refundNot sending a copy of the verdict is negligence and directly violates the terms and conditions mutually agreed upon by not submitting the verdict to us in a timely manner We have performed our service as described and in a timely manner

We have exhausted all available options at this point trying to accomdate the clients request

***Please find attached copy of ticket that was sent to Ticket Snipers for their assessment if a service could be provided[redacted]

A friend of mine recommended using Ticket SnipersHe had a case pending that eventually didn't go his way, but he was quite happy with the serviceThey were professional, responsive and accommodatingI knew what to expect at each step of the process and they followed up with me when I received my verdict

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I want other people to be aware of Ticket Snippers' fraudI will donate any and all monies recovered to Revdex.com's anti-fraud effortsI want the general public to know how Ticket Snippers uses fraudelent advertising to con customers and take their moneyThe only way they stay in business is because he general public is unaware of their lies and misrepresentations.Their current web page (ticketsnippers.com) unequivocally states in bold "If your ticket is not dismissed YOU WILL GET YOURMONEY BACK, IRON CLAD AND GUARANTEED!".Ask them under oath, how many cases they are successfully resolved in their clients favor and ask them to show proofThey fraudently misrepresented to me that over 80% of cases are successfulThat is fraudulent enticementThey also misrepresents to me that if they where not successful they would refund my moneyThey did not!If the Revdex.com refuses to act, I am worried about the integrity of the Revdex.com's consumer protectionCall me and I am happy to talk to you in detail about how this fraud is perpetuated.Regards, [redacted]

We have exhausted all resources trying to satisfy the clients demandsNo further action is available at this time

Ms [redacted] claims she was never sent a verdict and cannot receive the verdict from the courtsShe also claims that she was found guilty of the violation but cannot provide any documentation to support the purported "Guilty: verdictMultiple members of our case development team have spoke with Ms [redacted] about this issueUnfortunately Ms [redacted] has waited over months since the verdict was rendered to take action on the violation, because of the extremely long time period that has elapsed since the verdict was rendered no further action is available on the citation When contesting a traffic ticket no one can guarantee the outcome of the case regarding the verdict rendered by the courtAs such, Ticket Snipers does not guarantee any outcome related to your traffic ticket including dismissal of the ticket and therefore, Ticket Snipers can only issue a refund if notified within the required time period (days) as mutually agreed to in the (terms and conditions) We prepared a comprehensive (pages with all supporting documentation and photographs) statement of facts for this client with twelve arguments to dismiss the traffic ticketThe arguments were prepared based on specific information the client provided and information obtained from the governmental agency that has jurisdiction at the intersection where the alleged violation occurred including the operation of the traffic signal timing and the yellow minimum standardsAfter the statement of facts was finalized, we sent all the documents to our client for review prior to filingTherefore, our client was able to review the documents prior to signing them and filing the documents with the courtThe client did not express any concerns about the arguments in the statement prior to the filing of the documents with the courtIt is important to note that the arguments presented in each case are subject to the specific facts related to the conditions surrounding the issuance of the ticket Our experts do not manufacture factsHowever, our experts will use the most advantageous arguments to enhance the chances of dismissing the ticketHowever, just like in any other case the final decision is with the judgeFurthermore, please note that every client, prior to being able to sign up through our website’s automated system for our service, must read and agree to the terms of our user agreementThe automated system will NOT even allow a potential client to complete the sign up process without reading and agreeing to the terms of the user agreement which very clearly states in pertinent part: “You, the customer, agree that you have read and agree to be bound by the terms and conditions set forth in this Agreement When you contest a traffic ticket no one can guarantee the outcome of the case regarding the verdict rendered by the courtAs such, Ticket Snipers does not guarantee any outcome related to your traffic ticket including dismissal of the ticketIf you are found guilty Ticket Snipers offers a refund of your service fee if the verdict is received within days of the decisionOnce this time-frame has expired the violation becomes finalizedDue to the numerous options available before the rebuttal time frame expires we cannot issue a refund after the 10-day periodAfter the 10-day period expires the violation has been finalized and no further action is available to further contest the citation Clearly stated in our (terms and agreements), the user agreement cannot be any clearer that the dismissal of the citation is not guaranteedPrior to signing up we inform our clients numerous times “in the unlikely event you are found guilty a copy of the notice of decision is due IMMEDIATELY.” We did not receive the official notice of decision until after the 10-day period and the client has refused to take responsibly for the lack of due diligenceWe are bounded by the terms and an agreement agreed to before engaging our service, this information is universal throughout the website and the formal agreementWe have offered to help the client enroll in traffic school to no availOverall we are disappointed with the outcome of the case and have taken every and all steps available to help rectify the situation

Hi ***, Thanks for the offer to follow up further on this complaintBased on how they've responded so far and similar complaints documented in Yelp reviews, I do not feel it is worth pursuing any longerPlease close this complaint to further follow-upPlease note this unsatisfactory claim resolution in their Revdex.com standingSincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below These guys are complete liars and crooksIf they have any sort of Revdex.com certification I highly recommend you look into them and revoke it, as their policies make it IMPOSSIBLE to get a refund.At any rate, I disputed the charge with Amex, and they agreed with me and gave me a credit, so I am OK, but I feel bad for the many others that use this scam, don't win, and don't get a refund despite the promise of one Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowTicketSnipers does not provide a sufficient amount of time to respond to the court verdict By the time the court letter was received and reviewed it had exceeded their given time limit for a refund Regards, [redacted]

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Address: 888 Prospect St #200, La Jolla, California, United States, 92037

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