Ticket Snipers

[redacted] personally contacted our office for legal assistance. After discussing our service with [redacted] payment was made and service officially begun on the violation. [redacted] engaged our service to compose a defense for a trial by written declaration to contest a traffic ticket. [redacted] personally read, signed, and agreed to the terms of our service (see attached). By agreeing to our terms of service (attached), [redacted] understood that we would compose a legal brief to contest a California traffic ticket. Payment for our service is strictly and solely for drafting the providing legal documents and not for results, which is clearly stated in our service contract (attached). [redacted] read, understood, signed, and agreed to the terms of service in writing by signing our “Service Contract.” This contract specifically includes no promises as to the outcome of the case. There is also a fully disclosed NON-REFUNDABLE $99 document drafting fee for completing the trial documents regardless of outcome of the trial. [redacted] has breached our agreement and service contract by directly violating the terms of the contract. Failure to take the required action on [redacted] ’s behalf is negligence and directly violates the terms and conditions mutually agreed upon in writing before services were rendered. We have performed the service in full, as described in a timely manner. This chargeback in unfounded and unjustified with no merit and should be denied in a timely manner.

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The company Tocker Snipers has declined to honor the spirit of the original contract due to factors beyond my control based on an arbitrary timelineThey have also declined to offer any compromises or options for resolving this matterWithout further options, this complaint may be closed without prejudice Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The information provided by Ticket Snipers is not accurateI sent a copy of my ticket for their evaluation on February 10, They replied to my e-mail stating the case was still good and I was able retain their servicesI retained their services the same dayWhen I went to court the following day February 11th, the court told me the date for disputing the ticket had been expired over months ago and there was nothing I could doSince Ticket Snipers had a copy of my ticket for evaluation of the case prior purchasing their service, they knew this information and upheld disclosing it so I would purchase their serviceAfter receiving this information from the court I called and e-mailed Ticket Snipers several times and I was never able to speak with a real person, so I left messages which none of them was returnedI've requested a refund since they offer a 100% Money Back Guarantee (https://ticketsnipers.com/refunds/) and have also never heard back.See attached supporting documents Regards, [redacted] ***

[redacted] personally contacted our office for legal assistanceAfter discussing our service with [redacted] payment was made and service officially begun on the violation [redacted] engaged our service to compose a defense for a trial by written declaration to contest a traffic ticket [redacted] personally read, signed, and agreed to the terms of our service (see attached)By agreeing to our terms of service (attached), [redacted] understood that we would compose a legal brief to contest a California traffic ticket Payment for our service is strictly and solely for drafting the providing legal documents and not for results, which is clearly stated in our service contract (attached) [redacted] read, understood, signed, and agreed to the terms of service in writing by signing our “Service Contract.” This contract specifically includes no promises as to the outcome of the caseThere is also a fully disclosed NON-REFUNDABLE $document drafting fee for completing the trial documents regardless of outcome of the trial [redacted] has breached our agreement and service contract by directly violating the terms of the contract Failure to take the required action on [redacted] ’s behalf is negligence and directly violates the terms and conditions mutually agreed upon in writing before services were rendered We have performed the service in full, as described in a timely mannerThis chargeback in unfounded and unjustified with no merit and should be denied in a timely manner

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Ticket Snipers company has breached our agreement and service contract by directly violating the terms of the contractThe Ticket Snipers efforts to dismiss my Traffic Ticket have been unsuccessful in which case, according to our agreement and service contract, I should've received a refund of my payment minus the drafting fee of $upon submitting the court's decision within days of receiptDespite the fact I have submitted an e-mail with scanned court's decision to Ticket Snipper within requested days of receipt, I have not received the refund and my further efforts to contact Ticket Snipers were ignoredTicket Snipers response to Revdex.com investigation did not address the matter of the complaint - refund refusal - and therefore is unsatisfactoryRegards, [redacted]

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. Regards, [redacted] The non refundable amount is $50.00 regardless of outcome, and the amount owed to me is $149.00 it clearly states in the online version and the contract the amounts mentioned in my response.

Hello [redacted] ,This notification comes as a surprise to us and we would like to clarify any questions you may have.Your defense documents were completed and sent to you on July 13, 2015 to your email on file ( [redacted] ).We will reach out to you via phone first thing Monday morning on your... cell phone ###-###-####. I Look forward to clearing up the misunderstanding and answering any questions you may have about the violation.Best regards, [redacted]

When you contest a traffic ticket no one can guarantee the outcome of the case regarding the verdict rendered by the courtAs such, Ticket Snipers does not guarantee any outcome related to your traffic ticket including dismissal of the ticket and therefore, Ticket Snipers can only issue a refund if notified within the required time period (days) as mutually agreed to in the (terms and conditions) We prepared a comprehensive (page with supporting documentation and photographs) statement of facts for this client with twelve arguments to dismiss the traffic ticketThe arguments were prepared based on specific information the client provided and information obtained from the governmental agency that has jurisdiction at the intersection where the alleged violation occurred including the operation of the traffic signal timing and the yellow minimum standardsAll references with respect to the installation of required notification signs were based on the California Vehicle CodeAfter the statement of facts was finalized, we sent all the documents to our client for review prior to filingTherefore, our client was able to review the documents prior to signing them and filing the documents with the courtThe client did not express any concerns about the arguments in the statement prior to the filing of the documents with the court It is important to note that the arguments presented in each case are subject to the specific facts related to the conditions surrounding the issuance of the ticket Our experts do not manufacture factsHowever, our experts will use the most advantageous arguments to enhance the chances of dismissing the ticketHowever, just like in any other case the final decision is with the judgeFurthermore, please note that every client, prior to being able to sign up through our website’s automated system for our service, must read and agree to the terms of our user agreementThe automated system will NOT even allow a potential client to complete the sign up process without reading and agreeing to the terms of the user agreement which very clearly states in pertinent part: “You, the customer, agree that you have read and agree to be bound by the terms and conditions set forth in this Agreement When you contest a traffic ticket no one can guarantee the outcome of the case regarding the verdict rendered by the courtAs such, Ticket Snipers does not guarantee any outcome related to your traffic ticket including dismissal of the ticketIf you are found guilty Ticket Snipers offers a refund of your service fee if the verdict is received within days of the decisionThe courts impose the limited time frame, once this time-frame has expired the violation becomes finalizedDue to the numerous options available before the rebuttal time frame expires we cannot issue a refund after the 10-day periodAfter the 10-day period expires the violation has been finalized and no further action is available to further contest the citation Clearly stated in our (terms and agreements), the user agreement cannot be any clearer that the dismissal of the citation is not guaranteedPrior to signing up we inform our clients numerous times “in the unlikely event you are found guilty a copy of the notice of decision is due IMMEDIATELY.” We did not receive the official notice of decision until after the 10-day period and the client has refused to take responsibly for the lack of due diligenceWe are bounded by the terms and an agreement agreed to before engaging our service, this information is universal throughout the website and the formal agreementWe have offered to help the client enroll in traffic school to no availOverall we are disappointed with the outcome of the case and have taken every and all steps available to help rectify the situation

Normal 0 false false false EN-US JA X-NONE DefSemiHidden="true" DefQFormat="false" DefPriority="99" LatentStyleCount="276"> / [redacted] Style Definitions */ Thank you in advance for taking the time and diligence addressing this issue. I will clearly detail the facts and conditions of our companies (Ticket Snipers) interaction with Mr. *** [redacted] . When you contest a traffic ticket no one can guarantee the outcome of the case regarding the verdict rendered by the court. As such, Ticket Snipers does not guarantee any outcome related to a traffic ticket including dismissal of the ticket and therefore, Ticket Snipers can only issue a refund if notified within the required time period (10 days) as mutually agreed and signed in our (terms and agreements). We prepared a comprehensive (14 pages with all supporting documentation and photographs) statement of facts for Mr. [redacted] with fourteen arguments to dismiss the traffic violation. The arguments were prepared based on specific information the client provided and information obtained from the governmental agency that has jurisdiction at the intersection where the alleged violation occurred including the operation of the traffic signal timing and the yellow minimum standards. After the statement of facts was finalized, Ticket Snipers sent all the supporting documents to our client for review prior to filing. Our client was able to review the documents prior to signing them and filing the documents with the court. The client did not express any concerns about the arguments in the statement prior to the filing of the documents with the court. It is important to note that the arguments presented in each case are subject to the specific facts related to the conditions surrounding the issuance of the ticket. The client claims that the Court sent the verdict to the wrong address. In each case the client personally lists their address where the verdict needs to be sent. Each client provides the correct address twice to assure accuracy, once on the Plea form and another time on the TR-205 (official request for a trial by written declaration) form. Ticket Snipers cannot and does not control the address in which the client lists or the verdict is sent. The court notarizes and certifies the date and address provided by the client before sending out a copy of the verdict to ensure accuracy and to provide proof of the verdict being sent in a timely manner. This document is referred to as the “Court’s Certificate of Mailing”, this documents is included in every case showing the diligence of the courthouse. Mr. [redacted] electronically signed the attached terms and conditions which specifically state the 10-day period which cannot be altered due to the imposed deadline by the courts. We apologize about the unsuccessful verdict. Due to the numerous options available before the rebuttal time frame expires we cannot issue a refund after the 10-day period expires. Mr. [redacted] has been negligent, after the 10-day period expires the violation has become finalized and no further action is available. Because the client has let this mandatory time frame expired no further action can be taken on the violation. We welcome any other questions in efforts of receiving clarity on this interaction.

[redacted] contacted our office for legal assistanceAfter discussing our service with [redacted] personally made the payment with her card and service officially begun on the violation [redacted] engaged our service to compose a defense for a trial by written declaration to contest a traffic ticket he was issuedMs [redacted] personally read, signed, and agreed to the terms of our serviceBy agreeing to our terms of service, [redacted] understood that we would compose the defenses for the dismissal of her traffic tickets and he was required to send the defenses to the court All information used in the documents is based on the information that [redacted] us through our online system, email, and through multiple conversations he had with our legal teamPayment for our service is not for attorney representation, we do not appear on behalf of clients issued traffic tickets, and this was explained to her in great detail multiple times When [redacted] signed/agreed to the terms of service (see attached), he unequivocally understood we make no promises to the outcome of the case and that are fee is for drafting and completing the trial documents regardless of outcome of the trialIf the client is found guilty he would simply need to send us the verdict within 10-days [redacted] was again re-notified about the 10-day policy through our terms of service, verbally over the phone by our legal team and via email, we clearly state the verdict must be received within 10-days to qualify for a service fee refund [redacted] received the verdict and did not send a copy of the verdict over in a timely manner to qualify for a service fee refundNot sending a copy of the verdict is negligence and directly violates the terms and conditions mutually agreed upon by not submitting the verdict to us in a timely manner We have performed our service as described in a timely manner, this chargeback should be denied as it lacks merit

When you contest a traffic ticket no one can guarantee the outcome of the case regarding the verdict rendered by the courtAs such, Ticket Snipers does not guarantee any outcome related to your traffic ticket including dismissal of the ticket and therefore, Ticket Snipers can only issue a refund if notified within the required time period (days) as mutually agreed to in the (terms and conditions) We prepared a comprehensive (pages with all supporting documentation and photographs) statement of facts for this client with fifteen arguments to dismiss the traffic ticketThe arguments were prepared based on specific information the client provided and information obtained from the governmental agency that has jurisdiction at the intersection where the alleged violation occurred including the operation of the traffic signal timing and the yellow minimum standardsAfter the statement of facts was finalized, we sent all the documents to our client for review prior to filingTherefore, our client was able to review the documents prior to signing them and filing the documents with the courtThe client did not express any concerns about the arguments in the statement prior to the filing of the documents with the courtIt is important to note that the arguments presented in each case are subject to the specific facts related to the conditions surrounding the issuance of the ticket Our experts do not manufacture factsHowever, our experts will use the most advantageous arguments to enhance the chances of dismissing the ticketHowever, just like in any other case the final decision is with the judgeFurthermore, please note that every client, prior to being able to sign up through our website’s automated system for our service, must read and agree to the terms of our user agreementThe automated system will NOT even allow a potential client to complete the sign up process without reading and agreeing to the terms of the user agreement which very clearly states in pertinent part: “You, the customer, agree that you have read and agree to be bound by the terms and conditions set forth in this Agreement When you contest a traffic ticket no one can guarantee the outcome of the case regarding the verdict rendered by the courtAs such, Ticket Snipers does not guarantee any outcome related to your traffic ticket including dismissal of the ticketIf you are found guilty Ticket Snipers offers a refund of your service fee if the verdict is received within days of the decisionOnce this time-frame has expired the violation becomes finalizedDue to the numerous options available before the rebuttal time frame expires we cannot issue a refund after the 10-day periodAfter the 10-day period expires the violation has been finalized and no further action is available to further contest the citation Clearly stated in our (terms and agreements), the user agreement cannot be any clearer that the dismissal of the citation is not guaranteedPrior to signing up we inform our clients numerous times “in the unlikely event you are found guilty a copy of the notice of decision is due IMMEDIATELY.” We did not receive the official notice of decision until after the 10-day period and the client has refused to take responsibly for the lack of due diligenceWe are bounded by the terms and an agreement agreed to before engaging our service, this information is universal throughout the website and the formal agreementWe have offered to help the client enroll in traffic school to no availOverall we are disappointed with the outcome of the case and have taken every and all steps available to help rectify the situation

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below This is complete BSFirst of all I never complained about the court response going to a wrong address, not sure where that is coming fromSecondly, the core issue is thisThe court did issue the decision March HOWEVER, they did not send it to me until March 27, and I did not receive it until March I sent it to [email protected] per the instructions on their website the day after I received itTicket Snipers is well aware of the back log and disorganization of the courts, and they know that it makes it IMPOSSIBLE for any consumer to actually take them up on their "refund offer" as the court delays mailing the decision until after the offer has already expiredIn other words, it was not possible for me to mail it to them within days of the decision date, as I hadn't yet received the decisionThis is FRAUDYou should be shut down and ashamed of yourselfIn the mean time, refund me in full, as your service is a sham Regards, [redacted]

We have tried numerous
times to communicate with Mr***, when you contest a traffic ticket no
one can guarantee the outcome of the case regarding the verdict rendered by the
court.
As such, Ticket Snipers
does not guarantee any outcome related to your traffic ticket including the
dismissal of the ticketIf you are found guilty Ticket Snipers offers a refund
of your service fee if the verdict is received within days of the decision
Once this time-frame has expired the violation becomes finalized.
Due to the numerous
options available before the rebuttal time frame expires we cannot issue a
refund after the 10-day periodAfter the 10-day period expires the violation
has been finalized and no further action is availableBecause the client has
let this mandatory time frame expired no further action can be taken
on the violation
We have exhausted every avenue/resources available in
efforts of meeting the client’s demands.Due to the customer's time mis-management no further action is
available on this violation

Thank you in advance for taking the
time and diligence addressing this issueI will clearly detail the facts and
conditions of our companies (Ticket Snipers) interaction with Mr*** ***
When you contest a traffic ticket no one can guarantee the
outcome of the case regarding the verdict rendered by the courtAs such,
Ticket Snipers does not guarantee any outcome related to a traffic ticket
including dismissal of the ticket and therefore, Ticket Snipers can only issue
a refund if notified within the required time period (days) as mutually
agreed and signed in our (terms and agreements)
We prepared a comprehensive (pages with all supporting
documentation and photographs) statement of facts for Mr. *** with
fourteen arguments to dismiss the traffic violationThe arguments were
prepared based on specific information the client provided and information
obtained from the governmental agency that has jurisdiction at the intersection
where the alleged violation occurred including the operation of the traffic
signal timing and the yellow minimum standardsAfter the statement of facts
was finalized, Ticket Snipers sent all the supporting documents to our client
for review prior to filingOur client was able to review the documents prior
to signing them and filing the documents with the courtThe client did not
express any concerns about the arguments in the statement prior to the filing
of the documents with the courtIt is important to note that the arguments
presented in each case are subject to the specific facts related to the
conditions surrounding the issuance of the ticket
The client claims that the Court sent the verdict to the wrong addressIn each case the client personally lists their address
where the verdict needs to be sentEach client provides the correct address
twice to assure accuracy, once on the Plea form and another time on the TR-
(official request for a trial by written declaration) formTicket Snipers
cannot and does not control the address in which the client lists or the
verdict is sentThe court notarizes and certifies the date and address
provided by the client before sending out a copy of the verdict to ensure
accuracy and to provide proof of the verdict being sent in a timely manner
This document is referred to as the “Court’s Certificate of Mailing”, this
documents is included in every case showing the diligence of the courthouseMr. *** electronically signed the attached terms and conditions
which specifically state the 10-day period which cannot be altered due to the
imposed deadline by the courts
We apologize about the
unsuccessful verdictDue to the numerous options available before the rebuttal
time frame expires we cannot issue a refund after the 10-day period expiresMr. *** has been negligent, after the 10-day period expires the
violation has become finalized and no further action is availableBecause the
client has let this mandatory time frame
expired no further action can be taken on the violationWe welcome any
other questions in efforts of receiving clarity on this interaction

The client claims that the paperwork
was sent to the wrong addressIn each case the client personally lists their address
where the verdict needs to be sentEach client provides the correct address
twice to assure accuracy, once on the Plea form and another time on the TR-
(official request for a trial by written declaration) formTicket Snipers
cannot and does not control the address in which the client lists or the
verdict is sent
The court notarizes and certifies the date and address
provided by the client before sending out a copy of the verdict to ensure
accuracy and to provide proof of the verdict being sent in a timely manner
This document is referred to as the “Court’s Certificate of Mailing”, this
documents is included in every case showing the diligence of the courthouse.
Ms*** electronically signed and agreed to the terms and conditions
which specifically state the 10-day period which was not met and cannot be altered for any circumstance

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***,and find that arbitration is necessary.
Regards,
*** ***

I enlisted Ticket Snipers help to dismiss a red light violation for a right turn on redThey prepared a written defense for me and I had several questions about the arguments put forthI wanted to be sure that this was not a generic document but one that applied to my case
They answered my questions and explained the legal jargonThere were photographs included of the intersection in questions included in the documentIt definitely was not a boiler plate document
All of the folks I spoke to were courteous and helpful and my emails were responded to promptlyThe violation was dismissed with a Not Guilty VerdictRegardless of the outcome, based on their professionalism, I would not hesitate to recommend them at all

Ms** contacted our office for legal defense documents for
a turn violation she received on January 22, On March 13,payment was
made for our serviceOne week later on March 24, the defense documents were
delivered, approved, signed and sent to the court for judicial review by Ms**
personality
Unfortunately Ms** was found guilty of the violation
Several members of our case development team spoke with the customer and issued
an apology for the incorrect verdict and any misunderstanding that may or may
not have occurredClearly listed multiple times in our Terms & Agreements
(***), Refunds
(***) and Homepage page every case includes a
non-refundable $document-drafting fee and must returned to our office within
a day period to be eligible for a service fee refundWe are obviously
disappointed with the outcome, unfortunately we cannot beat every violation
As such, Ticket Snipers does not guarantee any outcome
related to your traffic ticket including the dismissal of the ticketIf you
are found guilty Ticket Snipers offers a refund of your service fee if the
verdict is received within days of the decisionOnce this time-frame has
expired the violation becomes finalized
After the 10-day period expires the violation has been
finalized and no further action is availableBecause the client has let this
mandatory time frame expired no further action can be taken on the violation
We issued different refunds for clients that were
unsuccessfully during the time period in which Ms** claims he could not send
the paperworkMs**’s claims about the refund policy are unfoundedWe issued
different refunds during the last week of December (records available), which
is no different from the 100’s of refunds that are allocated every year for
clients that are unsuccessful and follow the process correctly.
Once ag**n, we have honored our agreement as promised and
delivered the defense documents complete and in a timely manner as described
We can provide the agreed upon terms and conditions specifically stating the
day period which was electronically agreed upon by Ms** at the time of
engaging our service

AMAZING, PROFESSIONAL AND SUCCESSFUL!
I received a red light camera ticket for a right hand turn in San Bernardino near the soccer complex off Bowman StreetThis was my second offense in months and I was not automatically eligible for traffic schoolMy 1st ticket was less than months prior in the Los Angeles area where I dropping my kids off at school on a quiet residential side street with no stopping during school hours signsI think that should have been a non-moving parking ticket, but the officer said no, so I just paid it and took traffic schoolThat weak ticket, turned into a real pain with this NEW red light camera ticket that would now cost at least $for legal help and $in bail plus the more expensive 2nd offender traffic school if and only if the court granted it to meTwo timers must appear before the judge and ask for traffic school, of which he doesn't have to grant itMy research said that 1st offender tickets and traffic school info is held completely off your driving recordBut for two timers, the ticket info won't show up, but traffic school is noted and could be interpreted by insurance companies
I checked around the Internet and considered different options from $200, to $1,for complete attorney representationI decided I didn't want to go to court but didn't want to pay $1,So I opted for a cost beneficial situation and went with Ticket SnipersThey explained the situation in depth and provided numerous options to have the ticket completely dismissedThey were always there when I called, and were always extremely helpful and informativeBy 12/22/my bail was returned to me and my case was dismissed
Thanks Ticket Snipers for all the helpNO ONE can beat every violation but this company did beat my ticket the first time with NO PROBLEMS!